Position ID: # EB-1826863507
Date Posted: 6/29/2022 1:58:59 PM
Location: Chicago, IL
Salary: $70,000 - $70,000
Job Description
Go to end ⇓Company Description: Our client has been widely known as a global leader in security screening products and solutions focused on maximizing threat detection. The company’s portfolio of walk-through metal detectors, trace and radiation detectors are used for screening personnel, luggage and cargo at airports, ports, military bases, courthouses, customs stations, cruise terminals, stadiums, and other secured facilities worldwide. The company is owned by OSI Systems and has over 100,000 installed systems in over 170 countries, using cutting edge technology to meet their customer’s threat detection needs.
Position: Field Service Technician
Location: Chicago, IL
Our client is currently seeking a Field Service Technician to be part of a fast paced and quality focused team. In this role, you will have the primary responsibility of maintaining the company’s equipment and ensuring users are satisfied with its performance. The Field Service Technician will be required to provide basic installation, troubleshooting, diagnostic, repair, and maintenance support with total customer satisfaction in mind. This individual must demonstrate strong electronic repair and troubleshooting skills and knowledge.
Summary of Duties and Responsibilities
? Installs, repairs, and maintains equipment in the field
? Achieves contractual requirements for metrics, information reporting and customer management.
? Responds to emergency and non-scheduled calls for service daily within established response time goals.
? Meets daily service repair needs and driving customer satisfaction at assigned sites / locations.
? Completes all scheduled maintenance within required deadlines.
? Documents all maintenance and repair work submitting paperwork in required time frame.
? Orders, installs, and returns parts per regulation.
? Maintains a safe/clean work environment and adhere to company safety and product workmanship procedures.
? Reports all accident and safety incidents. Complete accident reports when required and work with management to investigate, identify, and implement corrective/preventative actions.
? Upholds the company’s core values of Integrity, Innovation, Accountability, and Teamwork.
? Demonstrates behavior consistent with the company’s Code of Ethics and Conduct.
Qualifications
? Associate of Science degree in electronics or a related technical discipline or equivalent military training or equivalent experience.
? Must have knowledge of electronic and mechanical assemblies, as well as wiring diagrams and schematics.
? Familiarity with test equipment (DVM and oscilloscope) and experience with high voltage and x-ray producing equipment preferred.
? Maintain clear and concise business communication proficiency, both oral and written
? Detail oriented, well organized, and self-motivated with strong interpersonal skills
? Competency in use of programs within MS Office Suite and aptitude for learning specialized software programs.
? Must be team player with ability to work under pressure in fast-paced environment with minimal oversight.
? Open to a flexible schedule based on locations’ contractual and operational requirements
? Ability to pass an in-depth background check - Sensitive Security Information (SSI).
? Must be US citizen.
? Must possess valid driver’s license with reliable transportation.
? To comply with applicable government requirements, all U.S. employees must be fully vaccinated against COVID-19.
Salary/Benefits: New hires into this role typically make $70,000+ in total compensation their first year. Full medical and dental coverage will be provided along with a 401(k) with matching contribution, discounted stock purchase plans, wellness stipends, ample paid time off, sick days, paid holidays and much much more!