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Job Description

Job Title: Field Service Engineer
Location: Milwaukee, WI
Compensation: $$25-$40 depending of the level

This position is responsible for installing, troubleshooting and repairing company CNC machines.

Principle Duties & Responsibilities

The statements below are intended to describe the general nature and level of work in this position. They are not intended to be an exhaustive list of all responsibilities. The position may require that employees perform other duties as assigned.
1. Provide exceptional customer service
2. Clearly and professionally interact with customers
3. Work closely with customers and machines to ensure equipment operates within expected tolerances
4. Pursue machine diagnosis of our internal Product Support Group (PSG) to repair company equipment
5. Work carefully with the PSG for technical assistance and provide them with diagnostic feedback
6. At times, use visual clues, computer programs, diagnostic tools to further diagnose machine difficulties
7. Use electrical and electronic knowledge to help troubleshoot and solve issues
8. Read and utilize company repair manuals and work orders for assistance with repairs and diagnostics
9. Clean, replace or install parts to maintain smooth operation of machinery and equipment
10. Assemble, install, align equipment as needed
11. Accurately report technical conditions and information of machines to PSG and management
12. Interface with cross functional work teams such as applications, sales, engineering, production,
13. When needed, provide onsite training to customers for operation and/or repair of machines
14. Assist other Field Service Engineers as needed
15. Receive factory product training and technical service knowledge as needed
16. Submit organized and helpful service reports for each repair mission
17. Help to develop or adjust existing technical documentation
18. Work as required with minimal supervision in compliance with all safety requirements
19. Travel up to 100%. Travel includes regional and national Weekend travel maybe required as well.
20. Must be able to lift 70 pounds without aid

Experience/Education
Associates program or technical school degree in Engineering principles or a suitable combination of education and work experience. Experience in computer software, file management, electronics, digital circuits, wiring, mechanics and hydraulics is helpful. Well-mannered, able to work with all different types of customers. Must have and maintain a clean and valid drivers license and record.

Job Description

Position Details: Field Service Technician
• Location: Oshkosh, WI
• Shift: Generally, a traditional day shift. Some non-traditional hours may be necessary
• Compensation: $30-$36/hr., plus OT. First Year W2 ~ $70-$85k
• Benefits: Company offers an industry-leading benefits package including comprehensive health, dental, life, Short and Long-Term Disability; 401(k), vacation and holidays.
• Travel: 10%, all expenses covered
• Vaccine Requirement: No

Position Description:
The primary responsibility of the Field Service Technician will be hands on work relating to field services, equipment operation and product installation. The Service Technician will coordinate field service schedules, prepare, and execute scope of work and document the completion of services rendered. The position will advise and assist the Sales Team on all aspects of equipment assessments and estimations of service work. They will support installation, service repair and troubleshooting of industrial laundry equipment in the field including but not limited to: New Equipment Installation; Equipment Operational Training; Post-Sale Support; Equipment Rework or Field Upgrades; Testing, Repair and Rebuilding products as needed. This position will have a high amount of customer interface, interpersonal communication skills are essential.

Requirements:
• Combination of applicable experience/education or a Electro-Mechanical related Degree, certified electrician, or similar training
• Solid electrical, mechanical, hydraulic and pneumatic technological aptitude
• Strong oral and written communication skills; able to interface with customers
• Computer literacy with windows-based programs
• Controls (VFDs, PLCs, etc.) experience is ideal but NOT required
• Self-motivated, able to work independently as well as with or direct a team as needed
• Bi-lingual (Spanish/English) highly desired

Job Description

POSITION OVERVIEW
This position will provide daily phone support by communicating and directing end users and/or distributor technicians to a safe and sequential diagnosis of required repairs relative to field service and product installation issues. This is also a hand-on type of position where you will routinely repair various types of commercial laundry equipment. The position will advise the Technical Service Manager of issues and trends affecting the serviceability of all GNA product lines. Excellent customer service and problem-solving skills are essential for this position.


ESSENTIAL FUNCTIONS
The duties identified below are the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Customer Relations
• Responsible for troubleshooting and diagnosing manufacturer level technical service issues for consumers and distributor service personnel relating to product installation and service questions.
• Routinely accepts phone calls from both consumers and distributors assisting and educating them relative to appropriate corrective action regarding product service-related issues.
• Record all technical calls in a customer service module, Service Cloud.
• Assist in-house and external salespeople and consumers regarding issues related to product installation and operating requirements.
• Perform service training assistance as required both in house and at distributor locations.
• When qualified, travel to customer location to perform maintenance and/or training.

Product Improvement
• Report recurring or major service-related issues to the Technical Service Manager.
• Assist in creation and development product improvement/ technical support projects.
• Assist in creation and development of service-related videos and technical bulletins.
• Test, troubleshoot, repair, convert, and rebuild Girbau branded products as needed.

Miscellaneous
• Update GNA’s Technical Service Manager regarding the competency of individual distributors relative to service capabilities and consumer comments regarding the same.
• Assist with maintenance at GNA’s Express Laundry store.
• Assist with basic building maintenance.
• Create training material and occasionally train distributors and end users
• Strict confidentiality on all company matters.
• Other duties as assigned.


QUALIFICATIONS
To perform this position successfully, an individual must demonstrate regular, predictable attendance and be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge and skill required. The individual must be able to successfully pass drug screens and background checks if requested.




EDUCATION/CERTIFICATION/LICENSURE
• Associate’s degree in electrical or mechanical field or equivalent work experience in a related field


EXPERIENCE REQUIRED
• 2+ years of field service experience in the commercial laundry industry or related field.
• Strong mechanical and electrical background, able to read electrical diagrams proficiently


KNOWLEDGE & SKILLS REQUIRED
• Solid electrical, mechanical, hydraulic and pneumatic technological aptitude.
• Ability to read and understand electrical schematics and/or wiring and editing existing diagrams.
• Solid understanding of electrical diagnostics and service of electronic and electromechanical components.
• Strong client-facing and interpersonal communication skills.
• Detail Oriented: Completes and maintains a high level of accuracy of even the smallest aspects of assigned tasks.
• Self-driven and proactive.
• Strong time management and organizational skills to accommodate and meet deadlines.
• Ability to work effectively under pressure in a fast paced, rapidly changing environment.
• Ability to work independently on and complete projects in a timely manner
• Ability to work effectively in a team environment and meet deadlines.
• Ability to engage in a continuous learning process by focusing on top-priority learning objectives; reflects on both successful and unsuccessful experiences; learns from others’ feedback and ideas and transfers learning into next steps.
• Proficient in use of MS Office package including Teams, Word, Excel, Outlook (email/calendar) and PowerPoint

Job Description

?? Mechanic Journeyman – Burlington, WI ??
?? $39.67/hr + Overtime | ?? Full-Time | ?? Full Benefits + 401(k) Match | ?? No Travel

Are you a skilled Maintenance Mechanic ready to level up your career? Join our team in Burlington, WI and work in a hands-on role where your expertise keeps critical systems running at peak performance.

?? What You’ll Do:

Maintain and repair material handling systems, instrumentation, control systems, and production machinery

Use tools like plasma cutters and acetylene torches to perform critical maintenance

Complete preventive maintenance tasks to minimize downtime

Ensure safe and reliable machine operation across the facility

?? Schedule:
Start on 1st Shift (7:00 AM – 3:00 PM, M–F, occasional weekends). Must be open to other shifts after training.

?? What We’re Looking For:
? High school diploma or equivalent
? Journeyman Maintenance Mechanic card
? Strong knowledge of electrical, gas, air, and water systems
? Able to stand for 8 hours and lift up to 20 lbs
? Bonus: PLC experience a plus!

?? Perks & Pay:

$39.67/hour + OT

Full Benefits (Medical, Dental, Vision, etc.)

401(k) with 25% match on the first 5% and 50% on the next 5%

No travel required – stay local and grow with us!

Job Description

Title: Field Service Technician

Location: Remote – Report from home - Most travel is regional- Milwaukee may need to go to Chicago on occasion

Shift: Monday – Friday 8 AM – 5 PM

Compensation: $20 - $25 per hour + OT at time and half + 401(k) Match + Vehicle Allowance

Benefits: Full comprehensive benefits, tools, cellphone, laptop, and mileage reimbursement.

Travel: Local regional travel only. Visiting customers . Most travel is regional- Milwaukee may need to go to Chicago on occasion - home every night.

Position Description: The Field Service Technician is responsible for maintaining a thorough working knowledge of all aspects of the mechanical and electronic functionality of all generations of the ImageTrac scanner. The Field Service Technician will maintain availability for dispatches to customer sites based on contracted hours, during and after regular business hours as needed. The essential functions of the Field Service Representative consist of but are not limited to the following: Maintains thorough knowledge of all ImageTrac mechanical and electronic functions. Provides effective, timely, and competent technical support assistance to customers. Arrives at customer sites within the contracted response times. Ensures proper management and control of all company assets (tools, documentation, software, intellectual property, etc.). Strives to ensure the highest level of customer satisfaction is always maintained. Maintain a working knowledge of SoftTrac, Docnetics, and all company proprietary software. Properly follows the call flow for all incident activity. Ensures that RMA parts are returned promptly and according to current procedures. Properly tests all work performed to make sure it meets the quality expected of company. Meets all scheduled deadlines. Be available for dispatches during and after normal business hours as dictated by current contracts. Analyze customer operational processes for possible opportunities for company software sales or services. Maintain a working knowledge of PCs that are associated with all generations of company equipment.

Requirements:

2-3+ years of Electronics troubleshooting and a working knowledge of PCs
Must have a valid driver's license and good credit history.

Job Description

Position Details:

Title: Service Techician
Location: Indianapolis, IN | Northern WI- Greenville/ Appleton- Close to Greenbay
Shift: M-F Dayshift
Compensation: Level 1 Technician- $24-27/hr | Level 2 Technician- $27-31/hr
Benefits: Medical/ Dental/ Vision
Travel: Home every night- may have some on call shifts

Position Description:
The Service Technician is responsible for the installation, commissioning, maintenance, and repair of industrial batteries, chargers, inverters, static switches, and related power equipment. This role ensures optimal performance and reliability of power systems for our clients.

Key Responsibilities:

• Install and commission battery systems and related power equipment at client sites.
• Perform routine maintenance and inspections to ensure equipment operates efficiently.
• Diagnose and repair equipment malfunctions, providing timely solutions to minimize downtime.
• Conduct battery testing and evaluations to assess performance and recommend necessary actions.
• Maintain accurate records of services performed and parts used.
• Provide technical support and training to clients on equipment operation and maintenance.
• Ensure compliance with safety protocols and company policies during all service activities.

Qualifications:

• High school diploma or equivalent; technical certification or associate degree in electrical or mechanical engineering preferred.
• Proven experience in servicing industrial power equipment, including batteries and chargers.
• Strong understanding of electrical systems and troubleshooting techniques.
• Ability to read and interpret technical manuals and schematics.
• Excellent problem-solving skills and attention to detail.
• Willingness to travel to client sites and work flexible hours as needed

Job Description

Are you ready to power up your career with a global leader in glass packaging solutions? I am working with a company looking for a skilled Electrician to join their team in Burlington, WI!

?? What’s in it for you?
?? Schedule: First Shift | Monday – Friday | 7:00 AM – 3:00 PM (occasional weekends)
?? Pay: $39.67/hour + Overtime
??? Benefits: Full comprehensive package + 401(k) with up to 7.5% total match
?? Travel: None – stay local and still grow globally!

?? What you’ll be doing:
- Maintain and troubleshoot plant-wide electrical systems
- Install, repair, calibrate, and inspect electrical equipment
- Work from wiring diagrams and specs
- Replace faulty motors, breakers, batching systems, and more

Interested?
?? Please apply below OR send your updated resume to astephens@oriontalent.com along with a good time for a quick call to confirm your interest.
Know someone else who fits the bill? Feel free to pass this along – referrals are welcome!