Job Description

Reporting to the Demand Planning Manager, the Senior Demand Planner will focus on forecasting demand and aggregating insights based on trends and patterns, using historical data and cross functional inputs from Sales and Marketing to maximize fulfillment rates that drive shipments. They will assist the Manager of Demand Planning in building and structuring weekly, monthly, quarterly, and annual reporting to monitor performance and identify risks and opportunities. As well, the Senior Demand Planner communicates risks and opportunities during the monthly S&OP cycle to ensure stakeholders remain aligned, and will take the lead in supporting the Product Life Cycle process to ensure model rationalization in keeping the assortment relevant and profitable.

Responsibilities include:

• Monitor/report significant changes in the forecasts and inventory estimations to manager and in an S&OP environment
• Address demand related constraints in a timely manner
• Review and analyze current demand and forecast data, and adhere to monthly forecasting cycle
• Collaborate with the New Product Introduction team and establish appropriate forecasts
• Initiate continuous and effective communication across all necessary departments to understand demands, trends and challenges
• Work with the Demand Planning Manager to develop risk mitigation and contingency planning strategies
• Identify areas of process improvement
• Work towards improving model configuration to fine tune the forecast
• Present data and insights to executive leadership
• Involved in the implementation of SAP
• Perform other duties as necessary and as assigned

Must-Have Skills, Experience, and Education:

• Bachelor's Degree in Logistics, Materials Management, Supply Chain Management or related field
• 7-10 years' experience in production and materials management and demand forecasting
• Exceptional planning, time management and organizational skills
• Proficient in mathematics and statistical analysis
• Advanced proficiency in MS Excel with proficiency in MS Office and related Suite programs
• Functional experience with one or more data visualization tools (i.e., Tableau, Microsoft Power BI, Qlik, Sisense, etc.) strongly preferred
• SAP experience and experience in an MRP environment preferred
• APICS certification strongly preferred
• Comfortable presenting to executive leadership and communicating insights clearly to stakeholders

Critical Traits:

• Self-starter
• Excellent interpersonal, oral & written communication skills
• Accuracy, analytical skills and attention to detail
• Team player, cooperative, fast-learner, flexible, nimble
• Strong multitasking skills, proactive self-starter
• Organized and focused
• Able to operate in a structured environment and manage ambiguity effectively

Job Description

Job Description

The Field Service Specialist provides technical advisory and hands-on support for customer equipment and systems at a designated mill site. This role is responsible for maintaining, troubleshooting, and optimizing analyzer and control systems while serving as a key liaison between the customer and service organization.

The position is primarily based at a single customer site in Ticonderoga, NY, supporting operations within a pulp and paper mill environment. The ideal candidate will bring strong electro-mechanical troubleshooting skills, process control knowledge, and the ability to work independently while supporting customer needs.

Responsibilities

• Perform preventive, proactive, and corrective maintenance on equipment and systems
• Troubleshoot and resolve mechanical, electrical, and control system issues
• Conduct calibration checks and system validations
• Perform system backups and maintain accurate records of system changes
• Provide training and technical guidance to mill employees
• Utilize remote connectivity tools to diagnose and troubleshoot system issues
• Maintain detailed service documentation and reporting
• Manage spare parts inventory at the site
• Participate in team meetings and collaborate with customer personnel
• Provide on-call and emergency support as required
• Perform other duties as assigned

Must-Have Skills, Experience, and Education

• Associate degree or military background in an electro-mechanical field
• Strong mechanical aptitude with working knowledge of electricity, electronics, and computer systems
• Ability to troubleshoot and repair complex equipment and systems
• Proficiency with Microsoft Office and basic computer/networking systems
• Strong communication and interpersonal skills
• Ability to work independently and manage priorities in a fast-paced environment
• Valid driver's license
• Ability to support on-call and after-hours service requirements

Nice-to-Have Skills

• Bachelor's degree in electrical, Mechanical, or Chemical Engineering
• Experience in pulp and paper industry
• Background with Analyzer systems, QCS (Quality Control Systems), MV (Machine Vision), DCS (Distributed Control Systems), or Process Controls
• Experience with field service or customer-facing technical roles

Job Description

• Focus on customer needs and satisfaction by troubleshooting, installation, validation, maintenance and service repair needs on pharmacy automated equipment.
• Perform 2nd Level hardware preventive and corrective maintenance, as well as some software maintenance.
• Schedule 1st Level (3rd party) resources, including preventative maintenance and service calls.
• Monitor and support 1st Level (3rd party) resources to complete emergency break fix service calls.
• Support the facility group with any enhancements or upgrades that may impact the operation of the company's system by providing information and technical knowledge for a successful implementation.
• Work with the facility (customer) to schedule appropriate downtime for preventive and corrective maintenance.
• Provide a summary of work performed at the frequency and detail required by the facility to document the servicing of the system.
• Preplanned service calls outside of normal business hours may be required to accommodate user schedules, ex: preventative maintenance may be conducted during the evening.

• In order to be successful in this role, you should have at least 5 years' experience in the troubleshooting, maintenance and repair of Electronic / Electrical and computerized electro-mechanical systems such as robotics, conveyors, sensors and PLCs (specifically RS Logic).
• A good mechanical aptitude is desired, as is some level of expertise with computers (software, remote diagnostics, windows-based networking etc).
• And you must be service-minded and customer-focused.

Job Description

The Field Service Technician II provides hands-on maintenance and repair services on-site for company's fleet of fuel cell installations. This position will participate in the commissioning of new fuel cells at new sites, as well as support of troubleshooting, testing and repair activities on existing fuel cell installations.

• Under appropriate guidance and direction, performs troubleshooting and repairs on fuel cells installed at customer sites.
• Collaborates with others on commissioning of new fuel cell installations
• Performs service and troubleshooting on ancillary equipment used for overall fuel cell operation.
• Understands principles of large distribution switchgear 480-volt systems.
• Experience with computer systems, preferably remote monitoring, and control systems.
• Understands mechanical and electrical componentry, plumbing, and systems operation.
• Will increasingly utilize the fuel cell remote monitoring system to control fuel cell, as directed
• Utilize electrical schematics to troubleshoot electrical components
• Domestic and overseas travel as needed
• Overtime is as required or needed
• Company vehicle operation and maintenance
• Company expense reporting in a timely manner

Must-Have Skills, Experience, and Education:

• 4-6+ years of hands-on experience servicing/troubleshooting products containing a variety of components electrical and mechanical
• AA/AS with 2-4+ years of experience, as noted above
• Electrical/HVAC trade school certification
• E1/E2 or P1/P2 license preferred
• Valid Driver's License required
• Knowledge of electrical, plumbing and fuel processing systems
• Some training and experience with troubleshooting systems
• Some relevant trades training and experience
• Experience with computer systems
• Analytical thinking
  

Job Description

Maintenance Technician – Night Shift

Shift: 6PM–6AM | 12-Hour Shifts | Schedule: Friday, Saturday, and Sunday (3-Day Work Week)

Pay: $28–$38/hour (based on experience) + Relocation Allowance

Position Summary:

The Maintenance Technician is responsible for troubleshooting, repairing, and performing preventative maintenance on a wide range of production equipment, including:

• Filling machines
• Metal detectors
• Case erectors and packers
• Sealers and pasteurizers
• Motors, pumps, and conveying equipment

Note: This is a 12-hour night shift role with a 3-day work week

Core Responsibilities:

• Troubleshoot mechanical and electrical issues with minimal supervision
• Perform root cause analysis and recommend long-term fixes
• Assist operations staff and serve as a technical resource
• Identify and report equipment or safety concerns
• Support continuous improvement and reliability initiatives
• Adapt to fast-paced environments and shifting priorities
• Work weekends, nights, and holidays as required
  

Required Qualifications:

• High School Diploma or GED
• 2–5 years of hands-on maintenance experience in a manufacturing environment
• Solid understanding of:
  • Pumps, motors, mechanical drives, pneumatics, sensors, valves
  • Power tools, piping, lubrication, fasteners, and proper tool usage
• Ability to read and interpret electrical and mechanical schematics
• Experience using CMMS/EAM systems and precision measurement tools
• Comfortable working in various environments: hot, cold, at heights, or in confined spaces
• Capable of lifting/pushing/pulling up to 60 lbs. and standing for 12-hour shifts
• Strong communication and problem-solving skills

Job Description

• Identify market needs and translate these into specific product requirements for new product development with prioritized features, creating customer driven product roadmaps.
• Develop messaging and promotional activities to position products to end markets and customers.
• Maintain SWOT analysis of the market and use it to find competitive advantages that keep products well-positioned.
• Drive development of new products and launch to end customers.
• Work with design center manager to assess the performance of the group, set priorities and budgets.
• Identify and manage key investments strategy owner.
• Support department initiatives, technology roadmap creation and cross-organization/sector involvement.
• Stay current regarding market trends and direction from Voice of the Customer (VOC), competitive activity and publication review.
• Manage product pricing.
• Single Point of Contact (SPOC) for applications on all assigned products.

• Bachelor's Degree in Electrical, Electronic Engineering. Master's Degree preferred.
• 12+ years of experience in a multi-disciplined engineering environment.
• Product experience within some or all of the following: transceivers, power amplifiers, switches, LNAs, filters, combiners.
• Strong background in semiconductors, specifically RF.
• Knowledge of GaAs and GaN technologies, a good view of the core & wire and classical filters competitive landscape and understanding of the addressable markets and application.
• Experience developing product and technology roadmaps.
• Detail oriented.
• Problem-solution focused - able to provide detailed insight and constructive feedback into problems and complex situations.
• Able to define requirements & resources needed to implement new ideals, approach innovation with a practical, task-oriented mindset, convert ideas into actionable plans.
• Communicate effectively - express ideas and information in a clear and concise manner, tailoring the message to fit the interests and needs of the audience.
• Technical expertise - keep technical skills current, apply specialized knowledge and skills to work tasks, understand and master technical skills associated with the job, and share technical expertise with others.
• Responsive, self-driven, strong sense of ownership and desire to achieve business objectives.
• Excellent interpersonal skills, both verbal and written - interact with customers and internal teams effectively in fast paced rapidly changing environment.
• Willingness to cooperate and collaborate in order to execute tasks and achieve objectives with multiple stakeholders.
• Must be a US citizen or US permanent resident.