Careers With Bell and Howell

Bell and Howell's Culture

Integrity. Professionalism. Transparency. Customer Focus.

Bell and Howell employees thrive on challenges brought on by today's market competitiveness and by the company's commitment to remain the leader in services, software and hardware for production print, mail, parcels, supply chain automation and document management.

Here's your chance to discover an exceptional work environment that nurtures innovation, quality and teamwork.

Commitment to Diversity

The reason for Bell and Howell's success as a market leader is because it continues attracting and retaining talented people. The company relies on its employees' diverse backgrounds and perspectives to inspire innovation.

Bell and Howell recognizes that it is important to make time for activities and people that matter most to you. The company will help you navigate through personal and work priorities via numerous programs, such as adoption and employee assistance.

Bell and Howell's Success is Dependent on Your Growth

All Bell and Howell employees receive ongoing training, educational assistance, career development planning and rewards for performance.

Where do you see yourself at Bell and Howell?

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Service Technician
Position ID: #EB-1695087113
Date Posted: 10/13/2021 3:33:03 PM
Location: Albany, NY
Industry: High Tech
Salary: $25 - $26
Position Descriptions:

Field / Resident Service Technician:

As a Resident Service Technician, you will serve as the primary contact at a Customer Site on technical and service related problems on a wide range of industrial, robotic and printing equipment, cash recycling products, mailing and sorting machines, credit card embossing and processing and any other applicable third-party accessories attached as part of the systems. You will diagnose electronic, mechanical, software and system failures, using established procedures provided by the service training department. This job may include any aspect of field support, including hardware, software, PC's, and wireless networking. You will be expected to provide technical support to customers on operational or maintenance aspects of system equipment, and determine the most cost- effective repair/resolution to minimize customer downtime. You will schedule and perform regular predictive/preventive maintenance inspections on equipment, and provide support by managing parts inventory, customer service calls and preventative maintenance schedules. You will foster positive customer relations and a high degree of customer satisfaction by communicating effectively with them. You may need to provide an "on call" level of service after hours, and respond to emergency and non-scheduled calls for service within established response time goals.

Position Details:

Locations: Akron, OH & Albany, NY

Compensation: $25-$26/hr + OT = 1st year W2 $55K - $60K+

Requirements: Technicians with experience related to the troubleshooting, maintenance and repair of electronic and mechanical systems are ideal. You should have a good working knowledge and comfort level with computers as well. Since this is a customer-facing role (on-site at a customer facility), you must demonstrate the highest levels of interpersonal and positive communications skills.

Please Login or Register to Apply.

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