Careers With Bell and Howell

Bell and Howell's Culture

Integrity. Professionalism. Transparency. Customer Focus.

Bell and Howell employees thrive on challenges brought on by today's market competitiveness and by the company's commitment to remain the leader in services, software and hardware for production print, mail, parcels, supply chain automation and document management.

Here's your chance to discover an exceptional work environment that nurtures innovation, quality and teamwork.

Commitment to Diversity

The reason for Bell and Howell's success as a market leader is because it continues attracting and retaining talented people. The company relies on its employees' diverse backgrounds and perspectives to inspire innovation.

Bell and Howell recognizes that it is important to make time for activities and people that matter most to you. The company will help you navigate through personal and work priorities via numerous programs, such as adoption and employee assistance.

Bell and Howell's Success is Dependent on Your Growth

All Bell and Howell employees receive ongoing training, educational assistance, career development planning and rewards for performance.

Where do you see yourself at Bell and Howell?

Field Service Technician (Providence, RI)
Position ID: #EB-2217333096
Date Posted: 11/13/2018 2:25:15 PM
Location: Providence, RI

Details:
As a Field Service Technician, you will perform troubleshooting, maintenance and repair activities at a number of different sites throughout your assigned region (generally no more than 100-mile radius). You will serve as the primary contact at a Customer Site on technical and service related problems on a wide range of industrial, robotic and printing equipment, cash recycling products, mailing and sorting machines, credit card embossing and processing and any other applicable third-party accessories attached as part of the systems. Additional responsibilities will include:
Diagnose electronic, mechanical, software and system failures, using established procedures provided by the service training department. This job may include any aspect of field support, including hardware, software, PC's, and wireless networking.
Provide technical support to customers on operational or maintenance aspects of system equipment, and determine the most cost- effective repair/resolution to minimize customer downtime.
Schedule and perform regular predictive/preventive maintenance inspections on equipment, and provide support by managing parts inventory, customer service calls and preventative maintenance schedules.
Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.
Provide an “on call” level of service after hours, and respond to emergency and non-scheduled calls for service within established response time goals.

Position Details
Location: Providence, RI
Shift: Vary by location; if off-shift, you will receive an additional 10% to 15% shift bonus (which would add an additional $2/hr to $3/hr to your base pay rate).
Salary: Target base salary is ~$43.5K to $50K (hourly), depending on location. Base rate in high cost of living areas (like NY) typically are a bit higher. For Entry Level Technicians, the salary is a few dollars an hour less, but with the same shift premiums. With standard overtime and shift premiums, you can easily expect to make ~$50K-$63K your first year.
Benefits: Our client offers an industry-standard benefits package to include inexpensive, comprehensive Medical / Dental / Vision, Flexible Spending Account options, 401K, etc.

Position Requirements
Technicians with experience related to the troubleshooting, maintenance and repair of electronic and mechanical systems are ideal. You should have a good working knowledge and comfort level with computers as well. Since this is a customer-facing role (on-site at a customer facility), you must demonstrate the highest levels of interpersonal and positive communications skills.


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Field Service Technician (Manchester, NH)
Position ID: #EB-1413358593
Date Posted: 11/13/2018 2:21:25 PM
Location: Manchester, NH

Details:
As a Field Service Technician, you will perform troubleshooting, maintenance and repair activities at a number of different sites throughout your assigned region (generally no more than 100-mile radius). You will serve as the primary contact at a Customer Site on technical and service related problems on a wide range of industrial, robotic and printing equipment, cash recycling products, mailing and sorting machines, credit card embossing and processing and any other applicable third-party accessories attached as part of the systems. Additional responsibilities will include:
Diagnose electronic, mechanical, software and system failures, using established procedures provided by the service training department. This job may include any aspect of field support, including hardware, software, PC's, and wireless networking.
Provide technical support to customers on operational or maintenance aspects of system equipment, and determine the most cost- effective repair/resolution to minimize customer downtime.
Schedule and perform regular predictive/preventive maintenance inspections on equipment, and provide support by managing parts inventory, customer service calls and preventative maintenance schedules.
Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.
Provide an “on call” level of service after hours, and respond to emergency and non-scheduled calls for service within established response time goals.

Position Details
Location: Manchester, NH
Shift: Vary by location; if off-shift, you will receive an additional 10% to 15% shift bonus (which would add an additional $2/hr to $3/hr to your base pay rate).
Salary: Target base salary is ~$43.5K to $50K (hourly), depending on location. Base rate in high cost of living areas (like NY) typically are a bit higher. For Entry Level Technicians, the salary is a few dollars an hour less, but with the same shift premiums. With standard overtime and shift premiums, you can easily expect to make ~$50K-$63K your first year.
Benefits: Our client offers an industry-standard benefits package to include inexpensive, comprehensive Medical / Dental / Vision, Flexible Spending Account options, 401K, etc.

Position Requirements
Technicians with experience related to the troubleshooting, maintenance and repair of electronic and mechanical systems are ideal. You should have a good working knowledge and comfort level with computers as well. Since this is a customer-facing role (on-site at a customer facility), you must demonstrate the highest levels of interpersonal and positive communications skills.


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Field Service Technician (Harrisburg, PA)
Position ID: #EB-8293719485
Date Posted: 11/13/2018 2:17:42 PM
Location: Harrisburg, PA

Details:
As a Field Service Technician, you will perform troubleshooting, maintenance and repair activities at a number of different sites throughout your assigned region (generally no more than 100-mile radius). You will serve as the primary contact at a Customer Site on technical and service related problems on a wide range of industrial, robotic and printing equipment, cash recycling products, mailing and sorting machines, credit card embossing and processing and any other applicable third-party accessories attached as part of the systems. Additional responsibilities will include:
Diagnose electronic, mechanical, software and system failures, using established procedures provided by the service training department. This job may include any aspect of field support, including hardware, software, PC's, and wireless networking.
Provide technical support to customers on operational or maintenance aspects of system equipment, and determine the most cost- effective repair/resolution to minimize customer downtime.
Schedule and perform regular predictive/preventive maintenance inspections on equipment, and provide support by managing parts inventory, customer service calls and preventative maintenance schedules.
Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.
Provide an “on call” level of service after hours, and respond to emergency and non-scheduled calls for service within established response time goals.

Position Details
Location: Harrisburg, PA
Shift: Vary by location; if off-shift, you will receive an additional 10% to 15% shift bonus (which would add an additional $2/hr to $3/hr to your base pay rate).
Salary: Target base salary is ~$43.5K to $50K (hourly), depending on location. Base rate in high cost of living areas (like NY) typically are a bit higher. For Entry Level Technicians, the salary is a few dollars an hour less, but with the same shift premiums. With standard overtime and shift premiums, you can easily expect to make ~$50K-$63K your first year.
Benefits: Our client offers an industry-standard benefits package to include inexpensive, comprehensive Medical / Dental / Vision, Flexible Spending Account options, 401K, etc.

Position Requirements
Technicians with experience related to the troubleshooting, maintenance and repair of electronic and mechanical systems are ideal. You should have a good working knowledge and comfort level with computers as well. Since this is a customer-facing role (on-site at a customer facility), you must demonstrate the highest levels of interpersonal and positive communications skills.


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Field Service Technician (Atlanta, GA)
Position ID: #EB-6588301904
Date Posted: 11/13/2018 2:13:50 PM
Location: Atlanta, GA

Details:
As a Field Service Technician, you will perform troubleshooting, maintenance and repair activities at a number of different sites throughout your assigned region (generally no more than 100-mile radius). You will serve as the primary contact at a Customer Site on technical and service related problems on a wide range of industrial, robotic and printing equipment, cash recycling products, mailing and sorting machines, credit card embossing and processing and any other applicable third-party accessories attached as part of the systems. Additional responsibilities will include:
Diagnose electronic, mechanical, software and system failures, using established procedures provided by the service training department. This job may include any aspect of field support, including hardware, software, PC's, and wireless networking.
Provide technical support to customers on operational or maintenance aspects of system equipment, and determine the most cost- effective repair/resolution to minimize customer downtime.
Schedule and perform regular predictive/preventive maintenance inspections on equipment, and provide support by managing parts inventory, customer service calls and preventative maintenance schedules.
Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.
Provide an “on call” level of service after hours, and respond to emergency and non-scheduled calls for service within established response time goals.

Position Details
Location: Atlanta, GA
Shift: Vary by location; if off-shift, you will receive an additional 10% to 15% shift bonus (which would add an additional $2/hr to $3/hr to your base pay rate).
Salary: Target base salary is ~$43.5K to $50K (hourly), depending on location. Base rate in high cost of living areas (like NY) typically are a bit higher. For Entry Level Technicians, the salary is a few dollars an hour less, but with the same shift premiums. With standard overtime and shift premiums, you can easily expect to make ~$50K-$63K your first year.
Benefits: Our client offers an industry-standard benefits package to include inexpensive, comprehensive Medical / Dental / Vision, Flexible Spending Account options, 401K, etc.

Position Requirements
Technicians with experience related to the troubleshooting, maintenance and repair of electronic and mechanical systems are ideal. You should have a good working knowledge and comfort level with computers as well. Since this is a customer-facing role (on-site at a customer facility), you must demonstrate the highest levels of interpersonal and positive communications skills.


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Field Service Technician (Raleigh, NC)
Position ID: #EB-7716628497
Date Posted: 11/13/2018 2:05:15 PM
Location: Raleigh, NC

Details:
As a Field Service Technician, you will perform troubleshooting, maintenance and repair activities at a number of different sites throughout your assigned region (generally no more than 100-mile radius). You will serve as the primary contact at a Customer Site on technical and service related problems on a wide range of industrial, robotic and printing equipment, cash recycling products, mailing and sorting machines, credit card embossing and processing and any other applicable third-party accessories attached as part of the systems. Additional responsibilities will include:
Diagnose electronic, mechanical, software and system failures, using established procedures provided by the service training department. This job may include any aspect of field support, including hardware, software, PC's, and wireless networking.
Provide technical support to customers on operational or maintenance aspects of system equipment, and determine the most cost- effective repair/resolution to minimize customer downtime.
Schedule and perform regular predictive/preventive maintenance inspections on equipment, and provide support by managing parts inventory, customer service calls and preventative maintenance schedules.
Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.
Provide an “on call” level of service after hours, and respond to emergency and non-scheduled calls for service within established response time goals.

Position Details
Location: Raleigh, NC
Shift: Vary by location; if off-shift, you will receive an additional 10% to 15% shift bonus (which would add an additional $2/hr to $3/hr to your base pay rate).
Salary: Target base salary is ~$43.5K to $50K (hourly), depending on location. Base rate in high cost of living areas (like NY) typically are a bit higher. For Entry Level Technicians, the salary is a few dollars an hour less, but with the same shift premiums. With standard overtime and shift premiums, you can easily expect to make ~$50K-$63K your first year.
Benefits: Our client offers an industry-standard benefits package to include inexpensive, comprehensive Medical / Dental / Vision, Flexible Spending Account options, 401K, etc.

Position Requirements
Technicians with experience related to the troubleshooting, maintenance and repair of electronic and mechanical systems are ideal. You should have a good working knowledge and comfort level with computers as well. Since this is a customer-facing role (on-site at a customer facility), you must demonstrate the highest levels of interpersonal and positive communications skills.


Please Login or Register to Apply.

Field Service Technician (Nashville, TN)
Position ID: #EB-1223221061
Date Posted: 11/13/2018 1:57:01 PM
Location: Nashville, TN

Details:
As a Field Service Technician, you will perform troubleshooting, maintenance and repair activities at a number of different sites throughout your assigned region (generally no more than 100-mile radius). You will serve as the primary contact at a Customer Site on technical and service related problems on a wide range of industrial, robotic and printing equipment, cash recycling products, mailing and sorting machines, credit card embossing and processing and any other applicable third-party accessories attached as part of the systems. Additional responsibilities will include:
Diagnose electronic, mechanical, software and system failures, using established procedures provided by the service training department. This job may include any aspect of field support, including hardware, software, PC's, and wireless networking.
Provide technical support to customers on operational or maintenance aspects of system equipment, and determine the most cost- effective repair/resolution to minimize customer downtime.
Schedule and perform regular predictive/preventive maintenance inspections on equipment, and provide support by managing parts inventory, customer service calls and preventative maintenance schedules.
Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.
Provide an “on call” level of service after hours, and respond to emergency and non-scheduled calls for service within established response time goals.

Position Details
Locations: Nashville, TN
Shift: Vary by location; if off-shift, you will receive an additional 10% to 15% shift bonus (which would add an additional $2/hr to $3/hr to your base pay rate).
Salary: Target base salary is ~$43.5K to $50K (hourly), depending on location. Base rate in high cost of living areas (like NY) typically are a bit higher. For Entry Level Technicians, the salary is a few dollars an hour less, but with the same shift premiums. With standard overtime and shift premiums, you can easily expect to make ~$50K-$63K your first year.
Benefits: Our client offers an industry-standard benefits package to include inexpensive, comprehensive Medical / Dental / Vision, Flexible Spending Account options, 401K, etc.

Position Requirements
Technicians with experience related to the troubleshooting, maintenance and repair of electronic and mechanical systems are ideal. You should have a good working knowledge and comfort level with computers as well. Since this is a customer-facing role (on-site at a customer facility), you must demonstrate the highest levels of interpersonal and positive communications skills.


Please Login or Register to Apply.

Field Service Technician (Deptford, NJ)
Position ID: #EB-1737644821
Date Posted: 11/13/2018 1:53:02 PM
Location: Deptford, NJ

Details:
As a Field Service Technician, you will perform troubleshooting, maintenance and repair activities at a number of different sites throughout your assigned region (generally no more than 100-mile radius). You will serve as the primary contact at a Customer Site on technical and service related problems on a wide range of industrial, robotic and printing equipment, cash recycling products, mailing and sorting machines, credit card embossing and processing and any other applicable third-party accessories attached as part of the systems. Additional responsibilities will include:
Diagnose electronic, mechanical, software and system failures, using established procedures provided by the service training department. This job may include any aspect of field support, including hardware, software, PC's, and wireless networking.
Provide technical support to customers on operational or maintenance aspects of system equipment, and determine the most cost- effective repair/resolution to minimize customer downtime.
Schedule and perform regular predictive/preventive maintenance inspections on equipment, and provide support by managing parts inventory, customer service calls and preventative maintenance schedules.
Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.
Provide an “on call” level of service after hours, and respond to emergency and non-scheduled calls for service within established response time goals.

Position Details
Location: Deptford, NJ
Shift: Vary by location; if off-shift, you will receive an additional 10% to 15% shift bonus (which would add an additional $2/hr to $3/hr to your base pay rate).
Salary: Target base salary is ~$43.5K to $50K (hourly), depending on location. Base rate in high cost of living areas (like NY) typically are a bit higher. For Entry Level Technicians, the salary is a few dollars an hour less, but with the same shift premiums. With standard overtime and shift premiums, you can easily expect to make ~$50K-$63K your first year.
Benefits: Our client offers an industry-standard benefits package to include inexpensive, comprehensive Medical / Dental / Vision, Flexible Spending Account options, 401K, etc.

Position Requirements
Technicians with experience related to the troubleshooting, maintenance and repair of electronic and mechanical systems are ideal. You should have a good working knowledge and comfort level with computers as well. Since this is a customer-facing role (on-site at a customer facility), you must demonstrate the highest levels of interpersonal and positive communications skills.


Please Login or Register to Apply.

Resident Service Technician (Atlanta, GA)
Position ID: #EB-8651234360
Date Posted: 11/13/2018 1:04:58 PM
Location: Atlanta, GA

Details:
As a Resident Service Technician, you will serve as the primary contact at a Customer Site on technical and service related problems on a wide range of industrial, robotic and printing equipment, cash recycling products, mailing and sorting machines, credit card embossing and processing and any other applicable third-party accessories attached as part of the systems. Additional responsibilities will include:
Diagnose electronic, mechanical, software and system failures, using established procedures provided by the service training department. This job may include any aspect of field support, including hardware, software, PC's, and wireless networking.
Provide technical support to customers on operational or maintenance aspects of system equipment, and determine the most cost- effective repair/resolution to minimize customer downtime.
Schedule and perform regular predictive/preventive maintenance inspections on equipment, and provide support by managing parts inventory, customer service calls and preventative maintenance schedules.
Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.
Provide an “on call” level of service after hours, and respond to emergency and non-scheduled calls for service within established response time goals.

Position Details
Location: Atlanta, GA
Shift: Vary by location; if off-shift, you will receive an additional 10% to 15% shift bonus (which would add an additional $2/hr to $3/hr to your base pay rate).
Salary: Target base salary is ~$43.5K to $50K (hourly), depending on location. Base rate in high cost of living areas (like NY) typically are a bit higher. For Entry Level Technicians, the salary is a few dollars an hour less, but with the same shift premiums. With standard overtime and shift premiums, you can easily expect to make ~$50K-$63K your first year.
Benefits: Our client offers an industry-standard benefits package to include inexpensive, comprehensive Medical / Dental / Vision, Flexible Spending Account options, 401K, etc.

Position Requirements
Technicians with experience related to the troubleshooting, maintenance and repair of electronic and mechanical systems are ideal. You should have a good working knowledge and comfort level with computers as well. Since this is a customer-facing role (on-site at a customer facility), you must demonstrate the highest levels of interpersonal and positive communications skills.


Please Login or Register to Apply.

Resident Service Technician (Romeoville, IL)
Position ID: #EB-8607346129
Date Posted: 11/13/2018 12:58:07 PM
Location: Romeoville, IL

Details:
As a Resident Service Technician, you will serve as the primary contact at a Customer Site on technical and service related problems on a wide range of industrial, robotic and printing equipment, cash recycling products, mailing and sorting machines, credit card embossing and processing and any other applicable third-party accessories attached as part of the systems. Additional responsibilities will include:
Diagnose electronic, mechanical, software and system failures, using established procedures provided by the service training department. This job may include any aspect of field support, including hardware, software, PC's, and wireless networking.
Provide technical support to customers on operational or maintenance aspects of system equipment, and determine the most cost- effective repair/resolution to minimize customer downtime.
Schedule and perform regular predictive/preventive maintenance inspections on equipment, and provide support by managing parts inventory, customer service calls and preventative maintenance schedules.
Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.
Provide an “on call” level of service after hours, and respond to emergency and non-scheduled calls for service within established response time goals.

Position Details
Location: Romeoville, IL
Shift: Vary by location; if off-shift, you will receive an additional 10% to 15% shift bonus (which would add an additional $2/hr to $3/hr to your base pay rate).
Salary: Target base salary is ~$43.5K to $50K (hourly), depending on location. Base rate in high cost of living areas (like NY) typically are a bit higher. For Entry Level Technicians, the salary is a few dollars an hour less, but with the same shift premiums. With standard overtime and shift premiums, you can easily expect to make ~$50K-$63K your first year.
Benefits: Our client offers an industry-standard benefits package to include inexpensive, comprehensive Medical / Dental / Vision, Flexible Spending Account options, 401K, etc.

Position Requirements
Technicians with experience related to the troubleshooting, maintenance and repair of electronic and mechanical systems are ideal. You should have a good working knowledge and comfort level with computers as well. Since this is a customer-facing role (on-site at a customer facility), you must demonstrate the highest levels of interpersonal and positive communications skills.


Please Login or Register to Apply.

Resident Service Technician (Lansing, MI)
Position ID: #EB-7666147755
Date Posted: 11/13/2018 12:54:16 PM
Location: Lansing, MI

Details:
As a Resident Service Technician, you will serve as the primary contact at a Customer Site on technical and service related problems on a wide range of industrial, robotic and printing equipment, cash recycling products, mailing and sorting machines, credit card embossing and processing and any other applicable third-party accessories attached as part of the systems. Additional responsibilities will include:
Diagnose electronic, mechanical, software and system failures, using established procedures provided by the service training department. This job may include any aspect of field support, including hardware, software, PC's, and wireless networking.
Provide technical support to customers on operational or maintenance aspects of system equipment, and determine the most cost- effective repair/resolution to minimize customer downtime.
Schedule and perform regular predictive/preventive maintenance inspections on equipment, and provide support by managing parts inventory, customer service calls and preventative maintenance schedules.
Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.
Provide an “on call” level of service after hours, and respond to emergency and non-scheduled calls for service within established response time goals.

Position Details
Location: Lansing, MI
Shift: Vary by location; if off-shift, you will receive an additional 10% to 15% shift bonus (which would add an additional $2/hr to $3/hr to your base pay rate).
Salary: Target base salary is ~$43.5K to $50K (hourly), depending on location. Base rate in high cost of living areas (like NY) typically are a bit higher. For Entry Level Technicians, the salary is a few dollars an hour less, but with the same shift premiums. With standard overtime and shift premiums, you can easily expect to make ~$50K-$63K your first year.
Benefits: Our client offers an industry-standard benefits package to include inexpensive, comprehensive Medical / Dental / Vision, Flexible Spending Account options, 401K, etc.

Position Requirements
Technicians with experience related to the troubleshooting, maintenance and repair of electronic and mechanical systems are ideal. You should have a good working knowledge and comfort level with computers as well. Since this is a customer-facing role (on-site at a customer facility), you must demonstrate the highest levels of interpersonal and positive communications skills.


Please Login or Register to Apply.

Resident Service Technician (Harrisburg, PA)
Position ID: #EB-9609370849
Date Posted: 11/13/2018 12:50:25 PM
Location: Harrisburg, PA

Details:
As a Resident Service Technician, you will serve as the primary contact at a Customer Site on technical and service related problems on a wide range of industrial, robotic and printing equipment, cash recycling products, mailing and sorting machines, credit card embossing and processing and any other applicable third-party accessories attached as part of the systems. Additional responsibilities will include:
Diagnose electronic, mechanical, software and system failures, using established procedures provided by the service training department. This job may include any aspect of field support, including hardware, software, PC's, and wireless networking.
Provide technical support to customers on operational or maintenance aspects of system equipment, and determine the most cost- effective repair/resolution to minimize customer downtime.
Schedule and perform regular predictive/preventive maintenance inspections on equipment, and provide support by managing parts inventory, customer service calls and preventative maintenance schedules.
Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.
Provide an “on call” level of service after hours, and respond to emergency and non-scheduled calls for service within established response time goals.

Position Details
Location: Harrisburg, PA
Shift: Vary by location; if off-shift, you will receive an additional 10% to 15% shift bonus (which would add an additional $2/hr to $3/hr to your base pay rate).
Salary: Target base salary is ~$43.5K to $50K (hourly), depending on location. Base rate in high cost of living areas (like NY) typically are a bit higher. For Entry Level Technicians, the salary is a few dollars an hour less, but with the same shift premiums. With standard overtime and shift premiums, you can easily expect to make ~$50K-$63K your first year.
Benefits: Our client offers an industry-standard benefits package to include inexpensive, comprehensive Medical / Dental / Vision, Flexible Spending Account options, 401K, etc.

Position Requirements
Technicians with experience related to the troubleshooting, maintenance and repair of electronic and mechanical systems are ideal. You should have a good working knowledge and comfort level with computers as well. Since this is a customer-facing role (on-site at a customer facility), you must demonstrate the highest levels of interpersonal and positive communications skills.


Please Login or Register to Apply.

Resident Service Technician (Fredericksburg, VA)
Position ID: #EB-1009154794
Date Posted: 11/13/2018 12:46:25 PM
Location: Fredericksburg, VA

Details:
As a Resident Service Technician, you will serve as the primary contact at a Customer Site on technical and service related problems on a wide range of industrial, robotic and printing equipment, cash recycling products, mailing and sorting machines, credit card embossing and processing and any other applicable third-party accessories attached as part of the systems. Additional responsibilities will include:
Diagnose electronic, mechanical, software and system failures, using established procedures provided by the service training department. This job may include any aspect of field support, including hardware, software, PC's, and wireless networking.
Provide technical support to customers on operational or maintenance aspects of system equipment, and determine the most cost- effective repair/resolution to minimize customer downtime.
Schedule and perform regular predictive/preventive maintenance inspections on equipment, and provide support by managing parts inventory, customer service calls and preventative maintenance schedules.
Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.
Provide an “on call” level of service after hours, and respond to emergency and non-scheduled calls for service within established response time goals.

Position Details
Location: Fredericksburg, VA
Shift: Vary by location; if off-shift, you will receive an additional 10% to 15% shift bonus (which would add an additional $2/hr to $3/hr to your base pay rate).
Salary: Target base salary is ~$43.5K to $50K (hourly), depending on location. Base rate in high cost of living areas (like NY) typically are a bit higher. For Entry Level Technicians, the salary is a few dollars an hour less, but with the same shift premiums. With standard overtime and shift premiums, you can easily expect to make ~$50K-$63K your first year.
Benefits: Our client offers an industry-standard benefits package to include inexpensive, comprehensive Medical / Dental / Vision, Flexible Spending Account options, 401K, etc.

Position Requirements
Technicians with experience related to the troubleshooting, maintenance and repair of electronic and mechanical systems are ideal. You should have a good working knowledge and comfort level with computers as well. Since this is a customer-facing role (on-site at a customer facility), you must demonstrate the highest levels of interpersonal and positive communications skills.


Please Login or Register to Apply.

Resident Service Technician (Grand Rapids, MI)
Position ID: #EB-5373909674
Date Posted: 11/13/2018 12:39:33 PM
Location: Grand Rapids, MI

Details:
As a Resident Service Technician, you will serve as the primary contact at a Customer Site on technical and service related problems on a wide range of industrial, robotic and printing equipment, cash recycling products, mailing and sorting machines, credit card embossing and processing and any other applicable third-party accessories attached as part of the systems. Additional responsibilities will include:
Diagnose electronic, mechanical, software and system failures, using established procedures provided by the service training department. This job may include any aspect of field support, including hardware, software, PC's, and wireless networking.
Provide technical support to customers on operational or maintenance aspects of system equipment, and determine the most cost- effective repair/resolution to minimize customer downtime.
Schedule and perform regular predictive/preventive maintenance inspections on equipment, and provide support by managing parts inventory, customer service calls and preventative maintenance schedules.
Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.
Provide an “on call” level of service after hours, and respond to emergency and non-scheduled calls for service within established response time goals.

Position Details
Location: Grand Rapids, MI
Shift: Vary by location; if off-shift, you will receive an additional 10% to 15% shift bonus (which would add an additional $2/hr to $3/hr to your base pay rate).
Salary: Target base salary is ~$43.5K to $50K (hourly), depending on location. Base rate in high cost of living areas (like NY) typically are a bit higher. For Entry Level Technicians, the salary is a few dollars an hour less, but with the same shift premiums. With standard overtime and shift premiums, you can easily expect to make ~$50K-$63K your first year.
Benefits: Our client offers an industry-standard benefits package to include inexpensive, comprehensive Medical / Dental / Vision, Flexible Spending Account options, 401K, etc.

Position Requirements
Technicians with experience related to the troubleshooting, maintenance and repair of electronic and mechanical systems are ideal. You should have a good working knowledge and comfort level with computers as well. Since this is a customer-facing role (on-site at a customer facility), you must demonstrate the highest levels of interpersonal and positive communications skills.


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Resident Service Technician (Bridgewater, NJ)
Position ID: #EB-1213635799
Date Posted: 11/13/2018 12:32:53 PM
Location: Bridgewater, NJ

Details:
As a Resident Service Technician, you will serve as the primary contact at a Customer Site on technical and service related problems on a wide range of industrial, robotic and printing equipment, cash recycling products, mailing and sorting machines, credit card embossing and processing and any other applicable third-party accessories attached as part of the systems. Additional responsibilities will include:
Diagnose electronic, mechanical, software and system failures, using established procedures provided by the service training department. This job may include any aspect of field support, including hardware, software, PC's, and wireless networking.
Provide technical support to customers on operational or maintenance aspects of system equipment, and determine the most cost- effective repair/resolution to minimize customer downtime.
Schedule and perform regular predictive/preventive maintenance inspections on equipment, and provide support by managing parts inventory, customer service calls and preventative maintenance schedules.
Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.
Provide an “on call” level of service after hours, and respond to emergency and non-scheduled calls for service within established response time goals.

Position Details
Location: Bridgewater, NJ
Shift: Vary by location; if off-shift, you will receive an additional 10% to 15% shift bonus (which would add an additional $2/hr to $3/hr to your base pay rate).
Salary: Target base salary is ~$43.5K to $50K (hourly), depending on location. Base rate in high cost of living areas (like NY) typically are a bit higher. For Entry Level Technicians, the salary is a few dollars an hour less, but with the same shift premiums. With standard overtime and shift premiums, you can easily expect to make ~$50K-$63K your first year.
Benefits: Our client offers an industry-standard benefits package to include inexpensive, comprehensive Medical / Dental / Vision, Flexible Spending Account options, 401K, etc.

Position Requirements
Technicians with experience related to the troubleshooting, maintenance and repair of electronic and mechanical systems are ideal. You should have a good working knowledge and comfort level with computers as well. Since this is a customer-facing role (on-site at a customer facility), you must demonstrate the highest levels of interpersonal and positive communications skills.


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Resident Service Technician (La Vergne, TN)
Position ID: #EB-2822422415
Date Posted: 11/13/2018 12:20:56 PM
Location: La Vergne, TN

Details:
As a Resident Service Technician, you will serve as the primary contact at a Customer Site on technical and service related problems on a wide range of industrial, robotic and printing equipment, cash recycling products, mailing and sorting machines, credit card embossing and processing and any other applicable third-party accessories attached as part of the systems. Additional responsibilities will include:
Diagnose electronic, mechanical, software and system failures, using established procedures provided by the service training department. This job may include any aspect of field support, including hardware, software, PC's, and wireless networking.
Provide technical support to customers on operational or maintenance aspects of system equipment, and determine the most cost- effective repair/resolution to minimize customer downtime.
Schedule and perform regular predictive/preventive maintenance inspections on equipment, and provide support by managing parts inventory, customer service calls and preventative maintenance schedules.
Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.
Provide an “on call” level of service after hours, and respond to emergency and non-scheduled calls for service within established response time goals.

Position Details
Location: La Vergne, TN
Shift: Vary by location; if off-shift, you will receive an additional 10% to 15% shift bonus (which would add an additional $2/hr to $3/hr to your base pay rate).
Salary: Target base salary is ~$43.5K to $50K (hourly), depending on location. Base rate in high cost of living areas (like NY) typically are a bit higher. For Entry Level Technicians, the salary is a few dollars an hour less, but with the same shift premiums. With standard overtime and shift premiums, you can easily expect to make ~$50K-$63K your first year.
Benefits: Our client offers an industry-standard benefits package to include inexpensive, comprehensive Medical / Dental / Vision, Flexible Spending Account options, 401K, etc.

Position Requirements
Technicians with experience related to the troubleshooting, maintenance and repair of electronic and mechanical systems are ideal. You should have a good working knowledge and comfort level with computers as well. Since this is a customer-facing role (on-site at a customer facility), you must demonstrate the highest levels of interpersonal and positive communications skills.


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Resident Service Technician (Brentwood, NY)
Position ID: #EB-1552308305
Date Posted: 11/12/2018 11:40:44 AM
Location: Brentwood, NY

Details:
As a Resident Service Technician, you will serve as the primary contact at a Customer Site on technical and service related problems on a wide range of industrial, robotic and printing equipment, cash recycling products, mailing and sorting machines, credit card embossing and processing and any other applicable third-party accessories attached as part of the systems. Additional responsibilities will include:
Diagnose electronic, mechanical, software and system failures, using established procedures provided by the service training department. This job may include any aspect of field support, including hardware, software, PC's, and wireless networking.
Provide technical support to customers on operational or maintenance aspects of system equipment, and determine the most cost- effective repair/resolution to minimize customer downtime.
Schedule and perform regular predictive/preventive maintenance inspections on equipment, and provide support by managing parts inventory, customer service calls and preventative maintenance schedules.
Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.
Provide an “on call” level of service after hours, and respond to emergency and non-scheduled calls for service within established response time goals.

Position Details
Locations: Brentwood (Long Island, NY)
Shift: Vary by location; if off-shift, you will receive an additional 10% to 15% shift bonus (which would add an additional $2/hr to $3/hr to your base pay rate).
Salary: Target base salary is ~$43.5K to $50K (hourly), depending on location. Base rate in high cost of living areas (like NY) typically are a bit higher. For Entry Level Technicians, the salary is a few dollars an hour less, but with the same shift premiums. With standard overtime and shift premiums, you can easily expect to make ~$50K-$63K your first year.
Benefits: Our client offers an industry-standard benefits package to include inexpensive, comprehensive Medical / Dental / Vision, Flexible Spending Account options, 401K, etc.

Position Requirements
Technicians with experience related to the troubleshooting, maintenance and repair of electronic and mechanical systems are ideal. You should have a good working knowledge and comfort level with computers as well. Since this is a customer-facing role (on-site at a customer facility), you must demonstrate the highest levels of interpersonal and positive communications skills.


Please Login or Register to Apply.