Careers With Bell and Howell

Bell and Howell's Culture

Integrity. Professionalism. Transparency. Customer Focus.

Bell and Howell employees thrive on challenges brought on by today's market competitiveness and by the company's commitment to remain the leader in services, software and hardware for production print, mail, parcels, supply chain automation and document management.

Here's your chance to discover an exceptional work environment that nurtures innovation, quality and teamwork.

Commitment to Diversity

The reason for Bell and Howell's success as a market leader is because it continues attracting and retaining talented people. The company relies on its employees' diverse backgrounds and perspectives to inspire innovation.

Bell and Howell recognizes that it is important to make time for activities and people that matter most to you. The company will help you navigate through personal and work priorities via numerous programs, such as adoption and employee assistance.

Bell and Howell's Success is Dependent on Your Growth

All Bell and Howell employees receive ongoing training, educational assistance, career development planning and rewards for performance.

Where do you see yourself at Bell and Howell?

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Resident & Field Service Technician Position ID: #EB-7023763178
Date Posted: 1/22/2020 2:47:39 PM
Location: Cherry Hill, NJ
Industry: High Tech
Salary: $45,000 - $60,000
Details:
Orion Talent, the nation’s largest military recruiting firm, is currently recruiting transitioning or former military professionals for Resident & Field Service Technician positions with a leading global provider of multi-channel communications technologies and services for printers, mailers, and data driven companies.

Interviews for the Resident & Field Service Technician positions will be held at Orion’s Hiring Conference in Philadelphia, PA on February 23-24.

Position Description
Resident Service Technician:
As a Resident Service Technician, you will serve as the primary contact at a Customer Site on technical and service-related problems on a wide range of industrial, robotic, and printing equipment, cash recycling products, mailing and sorting machines, credit card embossing and processing, and any other applicable third-party accessories attached as part of the systems. You will diagnose electronic, mechanical, software, and system failures, using established procedures provided by the service training department. This job may include any aspect of field support, including hardware, software, PC's, and wireless networking. You will be expected to provide technical support to customers on operational or maintenance aspects of system equipment, and determine the most cost- effective repair/resolution to minimize customer downtime. You will schedule and perform regular predictive/preventive maintenance inspections on equipment, and provide support by managing parts inventory, customer service calls and preventative maintenance schedules. You will foster positive customer relations and a high degree of customer satisfaction by communicating effectively with them. You may need to provide an "on call" level of service after hours, and respond to emergency and non-scheduled calls for service within established response time goals.

Field Service Technician:
As a Field Service Technician, you will perform similar troubleshooting, maintenance and repair activities as a Resident Service Technician (outlined above), with the difference being you will perform these activities at a number of different sites throughout your assigned region (generally no more than 100-mile radius). Though you will drive to customer sites daily, you will have minimal (if any) overnight travel requirements.

Position Details
Location: Cherry Hill, NJ
Compensation: ~$43.5K-$50K. With standard overtime and shift premium, you can easily expect to make ~$50K-$63K your first year.
Shift: Vary by location; if off-shift, though, you get an additional 10% to 15% shift bonus (which would add an additional $2/hr to $3/hr to your base pay rate)
Training: You will be required to complete a two-week training course upon starting with the company. This course is taught in Durham, NC and the company will pay for your travel expenses during this time. You will learn how to utilize their equipment and receive your company computer, phone, and work polos.
Benefits: Our client offers an industry-standard benefits package to include inexpensive, comprehensive Medical / Dental / Vision, Flexible Spending Account options, 401K, etc.

Position Requirements
• Technicians with experience related to the troubleshooting, maintenance, and repair of electronic and mechanical systems are ideal.
• Good working knowledge and comfort level with computers.
• Since this is a customer-facing role (on-site at a customer facility), you must demonstrate the highest levels of interpersonal and positive communications skills.


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Business Analyst - Salesforce Position ID: #EB-1373064742
Date Posted: 1/9/2020 4:28:00 PM
Location: Durham, NC
Industry: High Tech
Details:
Locations: Raleigh (Durham), NC

Shift: Monday – Friday (regular business hours)

Compensation: $80K ~ $100K (based on experience)



Requirements: Candidates must have their Salesforce.com Administrator Certification (Advanced Administrator is preferred). Ideal candidates will have 5+ years of business systems analysis experience or comparable business and technical experience. It is imperative candidates have experience translating business requirements into customer facing solutions. Strong problem-solving, quantitative and financial skills along with experience using all Microsoft Office applications is required. It is preferred candidates have a Bachelors degree in Computer Science, Information Systems, Business Administration or another related filed.


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Associate Customer Service Engineer Position ID: #EB-5576109000
Date Posted: 1/9/2020 11:37:23 AM
Location: Knoxville, TN
Industry: High Tech

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Resident Service Technician Position ID: #EB-1422296175
Date Posted: 1/2/2020 3:40:01 PM
Location: Downers Grove, IL
Industry: High Tech
Details:

Grand Rapids, MI (1st shift); La Vergne, TN (1st Shift); Fort Worth, TX (1st Shift); Downers Grove, IL (1st Shift)
Field Service Technician:

Hartford, CT (1st Shift); Milwaukee, WI (1st Shift); Albany, NY (1st Shift); Louisville, KY (1st Shift); Jackson, TN (1st Shift)
Entry Level Service Technician:


Shift: Vary by location (see details above); if off-shift, though, you get an additional 10% to 15% shift bonus (which would add an additional $2/hr to $3/hr to your base pay rate)

Compensation: Target base salary for Resident and Field Technician is ~$43.5K to $50K (hourly) depending on location. Base rate in high cost of living areas (like NY) typically are a bit higher. With standard overtime and shift premium, you can easily expect to make ~$50K - $63K your first year.



For Entry Level Field Service Technicians & Associate Customer Service Engineers, the pay is a few dollars an hour less, but with same shift premiums:

Entry Level Field Service Technicians ~$18/hr - $20/hr.
Associate Customer Service Engineers ~ $19/hr. $22/hr.


Requirements: Technicians with experience related to the troubleshooting, maintenance and repair of electronic and mechanical systems are ideal. You should have a good working knowledge and comfort level with computers as well. Since this is a customer-facing role (on-site at a customer facility), you must demonstrate the highest levels of interpersonal and positive communications skills.


Please Login or Register to Apply.

Resident Service Technician Position ID: #EB-1768503478
Date Posted: 1/2/2020 3:31:17 PM
Location: Fort Worth, TX
Industry: High Tech
Details:
Resident Service Technician:

As a Resident Service Technician, you will serve as the primary contact at a Customer Site on technical and service related problems on a wide range of industrial, robotic and printing equipment, cash recycling products, mailing and sorting machines, credit card embossing and processing and any other applicable third-party accessories attached as part of the systems. You will diagnose electronic, mechanical, software and system failures, using established procedures provided by the service training department. This job may include any aspect of field support, including hardware, software, PC's, and wireless networking. You will be expected to provide technical support to customers on operational or maintenance aspects of system equipment, and determine the most cost- effective repair/resolution to minimize customer downtime. You will schedule and perform regular predictive/preventive maintenance inspections on equipment, and provide support by managing parts inventory, customer service calls and preventative maintenance schedules. You will foster positive customer relations and a high degree of customer satisfaction by communicating effectively with them


Please Login or Register to Apply.

Field Service Technician Position ID: #EB-3672101691
Date Posted: 1/2/2020 3:29:49 PM
Location: Jackson, TN
Industry: High Tech
Details:
Field Service Technician:

Hartford, CT (1st Shift); Milwaukee, WI (1st Shift); Albany, NY (1st Shift); Louisville, KY (1st Shift); Jackson, TN (1st Shift)
Entry Level Service Technician:

No current openings
Associate Customer Service Engineers:

No current openings


Shift: Vary by location (see details above); if off-shift, though, you get an additional 10% to 15% shift bonus (which would add an additional $2/hr to $3/hr to your base pay rate)

Compensation: Target base salary for Resident and Field Technician is ~$43.5K to $50K (hourly) depending on location. Base rate in high cost of living areas (like NY) typically are a bit higher. With standard overtime and shift premium, you can easily expect to make ~$50K - $63K your first year.



For Entry Level Field Service Technicians & Associate Customer Service Engineers, the pay is a few dollars an hour less, but with same shift premiums:

Entry Level Field Service Technicians ~$18/hr - $20/hr.
Associate Customer Service Engineers ~ $19/hr. $22/hr.


Please Login or Register to Apply.

Resident Service Technician Position ID: #EB-6084208043
Date Posted: 1/2/2020 3:28:25 PM
Location: La Vergne, TN
Industry: High Tech
Details:
Resident Service Technician:

As a Resident Service Technician, you will serve as the primary contact at a Customer Site on technical and service related problems on a wide range of industrial, robotic and printing equipment, cash recycling products, mailing and sorting machines, credit card embossing and processing and any other applicable third-party accessories attached as part of the systems. You will diagnose electronic, mechanical, software and system failures, using established procedures provided by the service training department. This job may include any aspect of field support, including hardware, software, PC's, and wireless networking. You will be expected to provide technical support to customers on operational or maintenance aspects of system equipment, and determine the most cost- effective repair/resolution to minimize customer downtime. You will schedule and perform regular predictive/preventive maintenance inspections on equipment, and provide support by managing parts inventory, customer service calls and preventative maintenance schedules. You will foster positive customer relations and a high degree of customer satisfaction by communicating effectively with them. You may need to provide an "on call" level of service after hours, and respond to emergency and non-scheduled calls for service within established response time goals.


Please Login or Register to Apply.

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