Description
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Position Details:
Title: UPS Field Technician
Location: Houston, TX / Mandeville, LA / Columbia, MD / Tampa or Orlando, FL
Shift: Monday – Friday | 8am – 5pm
Compensation: $28 / hour + Commission (depending on experience)
Commission Structure | You earn a percentage of the labor build upon completion of the project.
Onshore Projects | 4% of labor billed.
Offshore Projects | 8 % of labor billed.
First year W2 between $70K - $90K; $5,000 sign-on bonus. Expect $100K - $150K by year three!
Benefits: Health, Dental, Life, and Supplemental Insurances available; Paid time off (PTO) – 3 weeks (15 days) prorated; paid holidays; up to 4% 401K match
Travel: up to 80% both onshore and offshore
Position Description | UPS Field Technician
A fully competent UPS Field Technician applies an intensive and diversified knowledge of complete UPS start-up, testing and operations. Responsible for installation, commissioning, maintaining, repairing, and providing emergency support on Batteries, Chargers, Inverters, Static Switches, and Maintenance Bypass Switches for Commercial, Telecom, and Industrial systems at customers' sites. Performs commissioning focused design reviews, prepares commissioning test procedures and reports, coordinates and oversees on-site testing. Discuss with technical support problems related to maintenance or operation of equipment. The best candidate background for this role would be someone with either extensive electronic or electrical background. Essential functions include:
Perform initial starts-ups.
Provide 24/7 on-call emergency services as required.
Work with other team members to complete custom and large installation projects.
Educate customers on basic operation of their equipment, informing them of issues they may experience and the necessary corrective actions.
Establish, promote, and maintain excellent rapport with all customers, co-workers, sales representatives, and others as appropriate.
Maintain and safeguard company-issued tools and equipment.
Troubleshoot critical power systems down to the root cause and perform repairs with minimum customer downtime or site operation disruption.
Protect company proprietary information, manuals, and records.
Maintain vehicle in safe and operational condition and always maintain current insurance and a valid license.
Recognize sales opportunities for critical power equipment and other add on products and link potential customers with the appropriate internal and external sales and technical resources.
Timely and accurate completion of paperwork including Field Service Reports, timecards, and expense reports.
Maintain technical documentation for study and/or review.
Provide training and guidance to less experienced employees where necessary.
Attend product specific training as necessary.
Safely clean up electrolyte spills.
Requirements:
The ideal candidate has 4-5 years of technical training and hands-on experience in an electronic/electrical role with the US Navy or Airforce. You must also have knowledge and experience with Oscilloscopes, Multi-meters, Hydrometers, and Computer Skills, software skills (Microsoft Word and Excel).
Additional Requirements Include:
Must have satisfactorily completed a pre-employment assessment, background screening, pre-employment physical and DOT drug screen (hair follicle).
Must have a valid driver’s license, insurable driving history and ability to operate a motor vehicle following all traffic laws and safe, courteous driving habits.
Must be legally eligible to work in the United States without employer sponsorship.
