One of the Largest Companies in the Pacific Northwest and Hawaii
At nomnom, we believe our employees are our most valuable asset and we continually invest in their development and well-being.
We offer highly competitive compensation, benefits and time-off packages to promote employee fulfillment and work life balance.
Included among some of our unique and widely appreciated perks are tuition and fitness reimbursement, employee stock purchase plan and our generous time off allowance. Discover the impact you can make on the nomnom team and join today!
Locations:
Honolulu, HI
Kahului, HI
Hilo, HI
Kailua-Kona, HI
Kealakekua, HI
Kihei, HI
Mililani, HI
Haleiwa, HI
Moscow, ID
Lewiston, ID
Grangeville, ID
Couer d'Alene, ID
Bonners Ferry, ID
Spokane, WA
Liberty Lake, WA
Clarkston, WA
Airway Heights, WA
This position is a great place to set out on a career path in our organization that could lead to Senior CSA, Assistant Store Manager, Store Manager, Retail Area Manager, Operations, Marketing and/or Logistics. Enjoy great compensation and the ohana spirit. We welcome and encourage input from all employees, and you'll become part of a team that includes driven, creative thinking and hardworking professionals who love to win.
A strong fit will have:
High School Diploma or GED preferred
Experience in retail sales and handling cash preferred
Perform basic math accurately
Ability to communicate in English (orally and in writing), including proficient telephone communication skills
Ability to work various shifts as scheduled, and arrive on time
Ability to work with equipment, tools and materials as required
Ability to perform essential duties and work in the conditions as described
*Must be 21 years of age to qualify for this role
Responsibilities:
Consistently provide prompt and courteous customer service; may be required to assist customers at the gas pump.
Accurately ring up all sales on POS system; complies with all cash handling procedures including other types of payment received for products sold.
Responsible for all cash, and other forms of tender, (i.e coupons)
Comply with company policies and store procedures, including all safety and environmental policies and procedures.
Responsible for receiving, stocking & organizing merchandise.
Assist in maintaining proper inventory levels and shift audits.
Adopt, comply with, and participate in all safety programs and trainings, attend mandatory job related meeting/trainings as needed.
Perform cleaning duties necessary to maintain site cleanliness inside and out, and basic upkeep and/or cleaning of all equipment on the site. Assist with identifying equipment problems and report as needed.
Be a positive team-player, work cohesively with other employees, and contribute to a positive work environment.
Perform all duties with minimal supervision, and may be required to work flexible hours, attend job-related meetings and other duties as assigned.
Locations:
Wahiawa, HI
Honolulu, HI
Lewiston, ID
Clarkston, WA
As a Store Manager, you will:
Earn excellent compensation, including bonus potential and great benefits. For example, when you combine vacation and personal time off, you will start off with four weeks of paid time off.
Run your nomnom store with a degree of autonomy (according to SOPs, of course), and we'll also provide support, including strong training.
Be able to showcase your potential to move up, in the future, perhaps to an Area Manager role.
Join our ohana -- we truly care for our employees and promote a close-knit atmosphere.
Enjoy the energy and excitement of a fast-growing company diversified across retail, refining and logistics.
A strong fit will have:
A high school diploma or GED
One year of store manager or assistant store manager experience required
2-year and/or undergraduate degree in business, management, marketing or a related discipline is preferred
Minimum two years convenience store or other retail experience preferred.
Proficient with general computer applications, such as a POS system, and Microsoft Office
A valid driver's license, and adequate transportation for banking and fuel surveys
Responsibilities:
SAFETY
Maintain a safe work environment for employees and customers by setting safety as a priority
Ensure pump islands, lot and store areas are clean and free of debris at all times.
Work with Safety team and conduct monthly mandatory meetings and trainings
Report safety incidents in a timely manner and comply with safety programs and processes
Conduct timely and in-depth incident investigations to uncover root causes, and accurately prepare and submit required reports and paperwork within required
LEADERSHIP AND PERSONNEL MANAGEMENT
Train, develop, guide and evaluate employees to operate the station effectively and safely to provide superior customer service
Maintain a professional and supportive image among subordinates and supervisors
Work with recruiting team to actively recruit, interview and select qualified applicants utilizing non-discriminatory management skills
Prepare and submit all employee paperwork accurately and timely i.e. (performance appraisals, performance notices, new hire checklist, employee change forms, etc.)
Ensure that all employees receive continuous on-the-job and company required training to improve customer service performance and safety awareness
Motivate and provide employee recognition to improve individual and station performance
Address employee performance and violation issues. Implement a progressive disciplinary approach when dealing with employee performance issues, prepare and submit the proper documentation
Set and communicate performance expectations, and evaluate actual performance based on those expectations. Prepare on-going performance appraisals in writing for all employees, providing proper performance based feedback.
Develop potential employees through coaching and training so they are ready for promotion to the next level
Carry out all company policies
CUSTOMER SERVICE AND SITE RELATIONSHIPS
Consistently provide prompt and courteous customer service, may be required to assist customers at the gas pump, and assists in resolving customer issues.
Accurately ring up all sales on POS system; comply with all cash handling procedures including checks, and other types of payment received for products sold.
Develop positive and professional relationships with all customers, vendors and contractors.
Is responsible for all cash, monies, and inventory during shift.
As a top priority, develop and assign tasks appropriately to ensure that the site is clean, adequately stocked, and organized for fast, convenient and professional service to customers
Ensure a clean, friendly and well-maintained station environment to provide customers with a buying experience that meets their expectation
Monitor customer needs and expectations, and work with station employees to ensure those needs are met. Assist customers at the pump and in the store to find the desired product and operate equipment
Actively solicit customer feedback via consistent personal interaction
Ensure complaints are resolved quickly and sincerely to the customer's, vendor's and contractor's satisfaction.
Promote and ensure a safe, positive public image within the neighboring community
Promote Kama'aina Rewards program and administer as needed
BUSINESS AND FINANCIAL MANAGEMENT
Plan and manager station activities to maximize operating profit
Monitor fuel sales volume and competitor pricing to assist the pricing analyst in development of station specific fuel pricing strategies and tactics
Monitor non-fuel movement and competitor offerings to assist in development of station specific product mix and pricing strategies
Maintain store layout and product displays per schematics
Execute station level sales promotions and assist in implementing network-wide promotional and advertising campaigns
Manage fuel and non-fuel inventory to ensure optimum stocking levels
Staff and schedule labor to meet customer demand while staying within budget
Control operating expenses, including maintenance, utilities, supplies and inventory loss
Prepare and submit daily sales reports accurately and timely, including, invoices, bank deposits, and environmental compliance reports
Safeguard and account for all money received and disbursed
Organize and maintain all site files, manuals, and other information materials
Receive merchandise using proper check-in procedures when working with vendors
FACILITIES MANAGEMENT
Work with Retail Facility team to maintain appearance standards of paving, lighting, canopy and other physical structure
Report and follow up on facility issues as needed
Ensure facilities and equipment are in safe working order
Maintain dispensing and store equipment to ensure clean, sanitary, and safe working condition at all times.
Ensure required signage/decals are posted
Locations:
Honolulu, HI
Haleiwa,HI
Kapolei, HI
Kailua-Kona, HI
Kealakekua, HI
Asotin, WA
Spokane, WA
As an Assistant Store Manager, you will:
Earn excellent compensation, including bonus potential and great benefits. For example, when you combine vacation and personal time off, you will start off with four weeks of paid time off.
Run your nomnom store with a degree of autonomy (according to SOPs, of course), and we'll also provide support, including strong training.
Be able to showcase your potential to move up, in the future, perhaps to an Area Manager role.
Join our ohana -- we truly care for our employees and promote a close-knit atmosphere.
Enjoy the energy and excitement of a fast-growing company diversified across retail, refining and logistics.
A strong fit will have:
A high school diploma or GED preferred
Experience in retail sales and handling cash required
Be at least 21 years of age
Perform basic math accurately
A valid driver's license, and adequate transportation for banking and fuel surveys
Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship
Previous supervisory experience is preferred
Responsibilities:
SAFETY
Maintain a safe work environment for employees and customers by setting safety as a priority
Ensure pump islands, lot and store areas are clean and free of debris at all times.
Work with Safety team and conduct monthly mandatory meetings and trainings
Report safety incidents in a timely manner and comply with safety programs and processes
Conduct timely and in-depth incident investigations to uncover root causes, and accurately prepare and submit required reports and paperwork within required
LEADERSHIP AND PERSONNEL MANAGEMENT
Train, develop, guide and evaluate employees to operate the station effectively and safely to provide superior customer service
Maintain a professional and supportive image among subordinates and supervisors
Work with recruiting team to actively recruit, interview and select qualified applicants utilizing non-discriminatory management skills
Prepare and submit all employee paperwork accurately and timely i.e. (performance appraisals, performance notices, new hire checklist, employee change forms, etc.)
Ensure that all employees receive continuous on-the-job and company required training to improve customer service performance and safety awareness
Motivate and provide employee recognition to improve individual and station performance
Address employee performance and violation issues. Implement a progressive disciplinary approach when dealing with employee performance issues, prepare and submit the proper documentation
Set and communicate performance expectations, and evaluate actual performance based on those expectations. Prepare on-going performance appraisals in writing for all employees, providing proper performance based feedback.
Develop potential employees through coaching and training so they are ready for promotion to the next level
Carry out all company policies
CUSTOMER SERVICE AND SITE RELATIONSHIPS
Consistently provide prompt and courteous customer service, may be required to assist customers at the gas pump, and assists in resolving customer issues.
Accurately ring up all sales on POS system; comply with all cash handling procedures including checks, and other types of payment received for products sold.
Develop positive and professional relationships with all customers, vendors and contractors.
Is responsible for all cash, monies, and inventory during shift.
As a top priority, develop and assign tasks appropriately to ensure that the site is clean, adequately stocked, and organized for fast, convenient and professional service to customers
Ensure a clean, friendly and well-maintained station environment to provide customers with a buying experience that meets their expectation
Monitor customer needs and expectations, and work with station employees to ensure those needs are met.
Assist customers at the pump and in the store to find the desired product and operate equipment
Actively solicit customer feedback via consistent personal interaction
Ensure complaints are resolved quickly and sincerely to the customer's, vendor's and contractor's satisfaction.
Promote and ensure a safe, positive public image within the neighboring community
Promote Kama'aina Rewards program and administer as needed
BUSINESS AND FINANCIAL MANAGEMENT
Plan and manager station activities to maximize operating profit
Monitor fuel sales volume and competitor pricing to assist the pricing analyst in development of station specific fuel pricing strategies and tactics
Monitor non-fuel movement and competitor offerings to assist in development of station specific product mix and pricing strategies
Maintain store layout and product displays per schematics
Execute station level sales promotions and assist in implementing network-wide promotional and advertising campaigns
Manage fuel and non-fuel inventory to ensure optimum stocking levels
Staff and schedule labor to meet customer demand while staying within budget
Control operating expenses, including maintenance, utilities, supplies and inventory loss
Prepare and submit daily sales reports accurately and timely, including, invoices, bank deposits, and environmental compliance reports
Safeguard and account for all money received and disbursed
Organize and maintain all site files, manuals, and other information materials
Receive merchandise using proper check-in procedures when working with vendors
FACILITIES MANAGEMENT
Work with Retail Facility team to maintain appearance standards of paving, lighting, canopy and other physical structure
Report and follow up on facility issues as needed
Ensure facilities and equipment are in safe working order
Maintain dispensing and store equipment to ensure clean, sanitary, and safe working condition at all times.
Ensure required signage/decals are posted
Locations:
Lewiston, ID
Spokane, WA
Sign-On Bonus up to $900!
The Requirements
To meet the basic qualifications for this role you will be at least 18 years of age. In addition, to be a strong fit for the Foodservice Associate opportunity, you will have:
A friendly, outgoing personality and commitment to excellent customer service.
Some customer service experience, ideally in a food service or other service-oriented environment.
Have integrity; do the right thing even when no one else is around.
Cash handling experience is preferred.
The ability to:
Obtain a food handling card.
Perform basic math accurately.
Communicate in English (orally and in writing), including proficient telephone communication skills.
Work various shifts as scheduled, and arrive on time.
Work with equipment, tools and materials as required.
Perform essential duties in a timely and efficient manner.
A strong commitment to safety guidelines.
A high school diploma or GED is preferred.
Willingness and ability to learn any position, from cashier to prep to making food.
Depending on the need and your availability, you could be assigned a variety of shifts between the hours of 4:00 a.m. and 6:00 p.m.
The Role
Reporting to the Manager, Assistant Manager and/or Team Leader, you will provide outstanding customer service and may be responsible for:
Cashier duties, including accurately ringing up customers and taking various forms of payment.
Answering questions about the food items offered.
Food preparation.
Adhering to safe and sanitary food handling practices.
Replenishing supplies and food.
Cleaning surface areas, throwing away trash, etc.
Receiving and unloading stock.
General housekeeping duties.
Resolving customer complaints and ensuring customer satisfaction.
In addition, you also will be responsible for:
Assisting and working with the store’s standard operations, including but not limited to, lotto, alcohol and tobacco sales, cashiering, fuel attendant, etc.
Consistently providing prompt and courteous customer service.
Working all assigned shifts, arriving on time, in uniform and ready to work.
Acting as a positive team player, working cohesively with other employees and contributing to a positive work environment.
Complying with company policies and procedures, including all safety and environment policies and procedures.
Maintaining a clean and safe work environment.
If this sounds like the right combination of challenge and opportunity, and you meet the qualifications, we look forward to hearing from you.
Physical Demands:
The ability to stand and/or walk for an entire shift.
20/40 vision or better (corrective lenses acceptable), depth perception, full field; the ability to distinguish colors as required to perform duties.
Ability to hear (hearing aids acceptable) customer requests and gas pumps (safety measure).
Frequent reaching overhead, gripping, wrist movement, and finger dexterity required to restock inventory, package items sold, operate POS system, receive payments, issue change, operate gas pumps, wipe pumps, maintain station grounds, and general housekeeping.
Frequent squatting and kneeling required for obtaining and/or replenishing items.
Ability to push/pull with arms up to a force of 20 pounds (i.e. utilizing a hand-truck).
Frequent lifting of 20 pounds or less from floor to waist, overhead, and carry a short distance.
Sometimes required to lift in excess of stated conditions up to 50 pounds.
Ability to climb a ladder to store or retrieve materials, and/or place or remove signs
Work Environment:
There may be exposure to gas fumes and solvents, and occasional noise. Work environment is a non-smoking and drug-free setting.
