Description

• Lead daily operations of mission-critical electrical, mechanical, and cooling systems, including UPS systems, switchgear, power distribution units (PDUs), generators, chillers, computer room air handlers (CRAHs), and liquid cooling infrastructure.
• Monitor critical facility equipment and ensure reliable operation of electrical and mechanical systems.
• Manage and improve preventive maintenance programs to support equipment reliability and operational readiness.
• Maintain facility documentation, maintenance records, and procedures to ensure audit readiness.
• Lead incident response activities during equipment failures, outages, and operational escalations.
• Make sound technical decisions under pressure to restore service and minimize operational disruptions.
• Monitor and optimize facility performance using Building Management Systems (BMS), Computerized Maintenance Management Systems (CMMS), and ticketing platforms.
• Mentor, train, and coach junior engineers and technicians on technical procedures, safety practices, and equipment operations.
• Assist with developing technical training materials, operating procedures, and employee qualification programs.
• Coordinate and oversee third-party vendors and contractors performing maintenance and service activities.
• Support customer remote hands requests, technical escalations, and service recovery activities.
• Develop, review, and follow Standard Operating Procedures (SOPs), Methods of Procedure (MOPs), and Emergency Operating Procedures (EOPs).
• Collaborate with the Facility Manager on operational planning, equipment reliability, and continuous improvement initiatives.
• Participate in a periodic on-call rotation with the Facility Manager.

• 5+ years of hands-on, on-site data center operations experience in a colocation, hyperscale, or enterprise data center environment.
• Experience must involve direct data center facility operations; field service or Original Equipment Manufacturer (OEM) vendor experience does not satisfy the required five years.
• Strong working knowledge of mission-critical electrical and mechanical infrastructure.
• Hands-on experience operating, maintaining, and troubleshooting critical power or cooling systems.
• Strong understanding of data center electrical infrastructure, including UPS systems, switchgear, PDUs, and generators.
• Strong understanding of data center mechanical and cooling infrastructure, including chillers, CRAH units, and associated cooling systems.
• Experience using Building Management Systems (BMS).
• Experience using Computerized Maintenance Management Systems (CMMS).
• Experience leading incident response activities during equipment failures, outages, or operational emergencies.
• Ability to troubleshoot critical infrastructure issues and make effective technical decisions under pressure.
• Experience training, mentoring, or leading junior technicians or engineers.
• Ability to provide technical leadership and guidance to data center operations personnel.
• Strong understanding of preventive maintenance programs and critical equipment reliability.
• Ability to coordinate maintenance activities while minimizing operational risk.
• Ability to work effectively with vendors, contractors, customers, and internal operations teams.
• Strong written and verbal communication skills.
• Ability to communicate technical findings, operational concerns, and service recovery activities clearly and professionally.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to work independently and serve as a senior technical resource for the facility.
• Strong commitment to workplace safety, operational reliability, and continuous improvement.

• Ability to work 100% on-site at the Reno / Sparks, NV facility.
• Ability to work Monday through Friday from 6:00 AM to 2:30 PM.
• Ability to participate in a periodic on-call rotation with the Facility Manager.
• Ability to lead critical facility operations when the Facility Manager is unavailable.
• Ability to respond effectively to equipment failures, outages, and operational escalations.
• Ability to oversee electrical, mechanical, and cooling infrastructure in a mission-critical environment.
• Ability to maintain and improve preventive maintenance programs.
• Ability to maintain accurate maintenance records, operational documentation, and audit readiness.
• Ability to develop, review, and follow SOPs, MOPs, and EOPs.
• Ability to use BMS, CMMS, and ticketing systems to monitor and manage facility operations.
• Ability to coordinate and oversee vendors and contractors performing on-site work.
• Ability to support customer remote hands requests, technical escalations, and service recovery.
• Ability to train and mentor junior engineers and technicians.
• Ability to support the development of technical training and qualification programs.
• Ability to maintain safe working practices and follow established critical facility procedures.

• Experience with liquid cooling systems in data center environments.
• Experience supporting high-density data center infrastructure.
• Experience working in AI or High-Performance Computing (HPC) data centers.
• Experience operating or maintaining advanced cooling technologies.
• Military technical background.
• U.S. Navy nuclear training or experience.
• Military electrician or engineering experience.
• Experience working at a newly commissioned or rapidly expanding data center facility.
• Experience helping establish operations at a new data center site.
• Experience developing technical training and qualification programs.
• Experience creating or improving SOPs, MOPs, and EOPs.
• Experience implementing preventive maintenance improvements.
• Experience supporting data center expansion projects.
• Experience improving operational processes and equipment reliability.
• Experience coordinating customer service recovery activities in mission-critical environments.

Description

We are seeking Field Service Technicians to install, calibrate, and maintain environmental monitoring systems in hospitals, VA medical centers, blood banks, laboratories, clean rooms, and military installations. This role is a strong fit for military veterans with electronics, electrical, or IT backgrounds who enjoy independent field work and travel.

Location: Home-based with regional travel (Midwest Region: Indianapolis, IN; Cincinnati, OH; Chicago, IL; St. Louis, MO; Kansas City, MO)

Responsibilities
- Install, maintain, and troubleshoot monitoring equipment at customer facilities
- Calibrate and validate equipment to ensure accurate readings and regulatory compliance
- Diagnose electronic, mechanical, and network issues using test meters and diagnostic tools
- Read and interpret schematics, drawings, and technical documentation
- Complete detailed handwritten validation records following Good Documentation Practices
- Train customers on system use and provide project updates
- Maintain parts inventory and escalate complex issues to technical support
- Travel to customer sites within the assigned region

Qualifications
- High school diploma or equivalent
- 3+ years of hands-on technical experience in electronics, electrical, instrumentation, or networking (military experience counts)
- Strong computer skills
- Ability to read schematics and use test equipment
- Clear handwriting and strong attention to detail
- Excellent communication and customer service skills
- Valid driver's license, clean driving record, and reliable personal vehicle
- Ability to lift up to 75 lbs and climb ladders
- Ability to pass background check, drug screen, and customer site requirements, which may include vaccinations, clean room gowning, and respirator use

Preferred
- Networking, low voltage, or Cat5/Cat6 experience
- Calibration, validation, CQV, or temperature mapping experience
- Experience in hospitals, labs, pharma, or other regulated environments
- Experience working on military installations
- Military backgrounds such as Army 94H, 68A, 94E, 94F, 25B; Navy ET, FT, IC, EM; Air Force PMEL, 4A2X1, 3D1X2; Marine Corps 2871 or 28XX

Description

• Build a foundation in fiber optics through technical training and hands-on experience with common fiber optic systems.
  
• Apply your problem-solving and leadership skills alongside engineering, operations, and other cross-functional teams.
  
• Analyze manufacturing processes and data to identify opportunities to improve products, equipment, quality, and performance.
  
• Contribute to projects that strengthen operational execution or advance new products and processes, depending on your track.
  
• Develop your understanding of the business while building relationships across teams and locations.

Make Track

For officers interested in manufacturing, operations, and team leadership. Rotations include:

• Engineering Services: Learn fiber optic fundamentals and how common fiber optic systems are installed.
  
• Manufacturing Process Engineering: Learn how optical fiber and cable are made, how process and product quality are maintained, and how data supports improvements.
  
• Manufacturing Team Leader or Shift Supervisor: Learn manufacturing operations and support an operational process improvement.
  
• Planning and Scheduling: Learn to build a manufacturing schedule and understand how planning connects with operations, engineering, inventory, and customer service.

• Engineering Services: Develop a foundation in fiber optics and common fiber optic systems.
  
• Technology: Learn the innovation and project management process while contributing to a new product or process project.
  
• Division Engineering: Learn how engineering teams support the innovation cycle and develop an understanding of an active innovation project.
  
• Manufacturing Process Engineering: Learn manufacturing processes and quality systems, and analyze data to help integrate new products or processes into manufacturing.

• An engineering bachelor's degree and/or military experience in an engineering discipline.
  
• Four to seven years of experience managing or executing engineering or related technical teams, projects, or missions.
  
• Two to three years of demonstrated leadership experience.
  
• Strong problem-solving, communication, organization, and conflict management skills.
  
• The ability to lead and motivate teams toward established objectives and work effectively with people at all levels.
  
• Proficiency in Microsoft Office and motivation to learn a new technical field.

Description

We are seeking Field Service Technicians to install, calibrate, and maintain environmental monitoring systems in hospitals, VA medical centers, blood banks, laboratories, clean rooms, and military installations. This role is a strong fit for military veterans with electronics, electrical, or IT backgrounds who enjoy independent field work and travel.

Location: Home-based with regional travel (Albuquerque, NM; Sacramento, CA)

Responsibilities
- Install, maintain, and troubleshoot monitoring equipment at customer facilities
- Calibrate and validate equipment to ensure accurate readings and regulatory compliance
- Diagnose electronic, mechanical, and network issues using test meters and diagnostic tools
- Read and interpret schematics, drawings, and technical documentation
- Complete detailed handwritten validation records following Good Documentation Practices
- Train customers on system use and provide project updates
- Maintain parts inventory and escalate complex issues to technical support
- Travel to customer sites within the assigned region

Qualifications
- High school diploma or equivalent
- 3+ years of hands-on technical experience in electronics, electrical, instrumentation, or networking (military experience counts)
- Strong computer skills
- Ability to read schematics and use test equipment
- Clear handwriting and strong attention to detail
- Excellent communication and customer service skills
- Valid driver's license, clean driving record, and reliable personal vehicle
- Ability to lift up to 75 lbs and climb ladders
- Ability to pass background check, drug screen, and customer site requirements, which may include vaccinations, clean room gowning, and respirator use

Preferred
- Networking, low voltage, or Cat5/Cat6 experience
- Calibration, validation, CQV, or temperature mapping experience
- Experience in hospitals, labs, pharma, or other regulated environments
- Experience working on military installations
- Military backgrounds such as Army 94H, 68A, 94E, 94F, 25B; Navy ET, FT, IC, EM; Air Force PMEL, 4A2X1, 3D1X2; Marine Corps 2871 or 28XX

Description

The Wafer Operations Equipment Technician supports semiconductor manufacturing operations by performing preventive and proactive maintenance on production equipment.

This is an excellent opportunity for a mechanically and electrically inclined technician who wants to gain hands-on experience working with advanced manufacturing equipment and develop toward an Equipment Maintenance Technician career path.

Technicians work closely with operations, process teams, equipment engineering, and maintenance personnel to improve equipment reliability, uptime, and overall manufacturing performance.

Responsibilities

• Perform routine preventive maintenance on production equipment according to equipment specifications.
• Maintain detailed records of completed maintenance using paper and electronic checklists.
• Disassemble and reassemble equipment using operating manuals, schematics, blueprints, and technical documentation.
• Use test and diagnostic equipment to perform equipment checks and troubleshooting.
• Replace filters, O-rings, seals, brushes, and other equipment consumables.
• Perform repeatable maintenance tasks designed to improve equipment uptime and performance.
• Support equipment spare parts activities, including repair and replacement-part delivery.
• Maintain a safe, clean, and organized manufacturing environment in accordance with 5S standards.
• Work collaboratively with operations, process, maintenance, and equipment engineering teams.
• Follow established safety procedures and maintain safe working practices.

Must-Have Qualifications

• High school diploma or GED.
• Mechanical aptitude.
• Working familiarity with electrical systems.
• Ability to read and interpret blueprints, schematics, and maintenance manuals.
• Ability to work a 12-hour day or night shift.
• Ability to wear a respirator and successfully complete required medical evaluation and fit testing.
• Ability to lift, push, and pull up to 50 pounds.
• Ability to stand for extended periods, including shifts exceeding eight hours.
• Ability to kneel, bend, climb ladders and stairs, and periodically work in confined spaces.
• Must have lawful ability to access technical data and areas controlled by U.S. export-control regulations.
• Position is not eligible for visa sponsorship.

Nice-to-Have Qualifications

• Technical school education or additional technical training.
• Electrical background.
• Previous equipment maintenance experience.
• Preventive maintenance experience.
• Experience using electrical or mechanical test and diagnostic equipment.
• Experience troubleshooting electromechanical equipment.
• Manufacturing, semiconductor, aviation, industrial maintenance, or military technical experience.

Description

We are seeking Field Service Technicians to install, calibrate, and maintain environmental monitoring systems in hospitals, VA medical centers, blood banks, laboratories, clean rooms, and military installations. This role is a strong fit for military veterans with electronics, electrical, or IT backgrounds who enjoy independent field work and travel.

Location: Home-based with regional travel (Southeast Region, Raleigh NC)

Responsibilities
- Install, maintain, and troubleshoot monitoring equipment at customer facilities
- Calibrate and validate equipment to ensure accurate readings and regulatory compliance
- Diagnose electronic, mechanical, and network issues using test meters and diagnostic tools
- Read and interpret schematics, drawings, and technical documentation
- Complete detailed handwritten validation records following Good Documentation Practices
- Train customers on system use and provide project updates
- Maintain parts inventory and escalate complex issues to technical support
- Travel to customer sites within the assigned region

Qualifications
- High school diploma or equivalent
- 3+ years of hands-on technical experience in electronics, electrical, instrumentation, or networking (military experience counts)
- Strong computer skills
- Ability to read schematics and use test equipment
- Clear handwriting and strong attention to detail
- Excellent communication and customer service skills
- Valid driver's license, clean driving record, and reliable personal vehicle
- Ability to lift up to 75 lbs and climb ladders
- Ability to pass background check, drug screen, and customer site requirements, which may include vaccinations, clean room gowning, and respirator use

Preferred
- Networking, low voltage, or Cat5/Cat6 experience
- Calibration, validation, CQV, or temperature mapping experience
- Experience in hospitals, labs, pharma, or other regulated environments
- Experience working on military installations
- Military backgrounds such as Army 94H, 68A, 94E, 94F, 25B; Navy ET, FT, IC, EM; Air Force PMEL, 4A2X1, 3D1X2; Marine Corps 2871 or 28XX

Description

• Strong technical knowledge of mission-critical data center electrical and mechanical infrastructure
• Ability to operate, monitor, maintain, and troubleshoot electrical, mechanical, and environmental systems
• Working knowledge of uninterruptible power supplies (UPS), generators, switchgear, and electrical distribution systems
• Ability to operate and support automatic transfer switches (ATS), static transfer switches (STS), power distribution units (PDUs), and remote power panels (RPPs)
• Working knowledge of data center cooling and HVAC systems, including chillers, cooling towers, CRAH/CRAC units, pumps, and valves
• Ability to monitor facility conditions, identify system abnormalities, and respond effectively to equipment alarms and operational events
• Ability to conduct detailed facility walkthroughs and verify system performance
• Ability to execute approved electrical and mechanical system switching, load transfers, and equipment isolations
• Ability to identify equipment deficiencies, operational risks, and potential single points of failure
• Experience performing or leading preventive and corrective maintenance activities
• Ability to review, validate, and execute Methods of Procedure (MOPs), Standard Operating Procedures (SOPs), and Emergency Operating Procedures (EOPs)
• Understanding of change management processes and operational risk assessments
• Ability to coordinate and oversee vendor maintenance activities
• Ability to verify equipment restoration and proper system operation following maintenance
• Knowledge of lockout/tagout (LOTO), electrical safety, arc-flash protection, and personal protective equipment (PPE) requirements
• Ability to follow and enforce established safety and compliance procedures
• Ability to participate in incident investigations and root cause analysis
• Ability to maintain accurate operational logs, maintenance records, and shift documentation
• Ability to contribute to technical procedures and operational documentation
• Strong troubleshooting, analytical, and problem-solving skills
• Ability to serve as the senior technical resource during assigned shifts
• Ability to lead responses to critical alarms, equipment events, and abnormal operating conditions
• Ability to communicate equipment status, operational concerns, and maintenance activities during shift turnovers
• Strong written and verbal communication skills
• Ability to provide technical guidance and mentorship to junior technicians and new employees
• Ability to support technical qualification programs and employee skill assessments
• Strong attention to detail and commitment to maintaining reliable data center operations
• Ability to work independently and collaborate effectively with technicians, vendors, and operational teams

• Ability to work rotating 12-hour shifts, including 6:00 AM–6:00 PM and 6:00 PM–6:00 AM
• Ability to work a 2-2-3 rotating shift schedule
• Ability to rotate between day and night shifts every 28 days
• Ability to respond promptly to critical equipment alarms, system abnormalities, and operational emergencies
• Ability to perform facility walkthroughs and monitor mission-critical infrastructure throughout assigned shifts
• Ability to follow approved operating procedures when performing system switching, load transfers, and equipment isolations
• Ability to comply with established electrical safety, arc-flash, LOTO, and PPE requirements
• Ability to participate in maintenance activities, change management processes, and operational risk assessments
• Ability to coordinate vendor activities and verify proper equipment restoration following maintenance
• Ability to maintain accurate documentation and communicate critical operational information during shift transitions
• Ability to support technician training, mentorship, and qualification activities

• Experience working in a mission-critical data center environment
• Experience serving as a senior technician, shift lead, or technical resource
• Experience operating and maintaining UPS systems, generators, switchgear, and electrical distribution equipment
• Experience with ATS/STS, PDUs, and RPPs
• Experience maintaining data center cooling systems, including chillers, cooling towers, and CRAH/CRAC units
• Experience executing electrical switching, load transfers, and equipment isolations
• Experience identifying single points of failure in critical infrastructure
• Experience leading preventive and corrective maintenance activities
• Experience reviewing and developing MOPs, SOPs, and EOPs
• Experience participating in formal change management and risk assessment processes
• Experience overseeing third-party maintenance vendors
• Experience conducting incident investigations and root cause analysis
• Experience developing operational procedures and technical documentation
• Experience mentoring junior technicians and supporting technical qualification programs
• Experience leading shift turnovers and communicating critical facility status information

Description

The Production Supervisor is responsible for coordinating sales, design, production, fabricating, warehouse, and shipping activities to ensure timely and accurate completion of customer orders in a fast-paced manufacturing environment. This position oversees specialty product projects from inception through delivery, ensuring production schedules, quality standards, customer specifications, and operational deadlines are met.

• Manage specialty product projects and serve as the primary point of contact.
• Define project deliverables, coordinate internal and external production timelines, communicate status updates, and follow up to keep projects on schedule.
• Supervise specialty product production from inception through delivery, including inspection of materials, equipment, and assembly processes.
• Develop and maintain project management tools and recommend cost-saving alternatives to improve productivity, efficiency, and customer value.
• Coordinate with sales, design, warehouse, production, fabricating, and shipping teams to communicate customer and product requirements.
• Ensure completed orders meet customer specifications, quality standards, and design-structure requirements.
• Investigate and resolve escalated customer concerns related to product quality.
• Participate in production meetings and communicate project priorities, schedules, and progress.
• Provide effective leadership and communication to production employees and management.
• Promote a culture of safety, accountability, teamwork, and continuous improvement.

• High school diploma or GED.
• Relevant manufacturing, production, fabricating, packaging, or closely related industrial experience.
• Previous production, fabricating, or frontline supervisory or leadership experience.
• Strong understanding of manufacturing operations, production flow, quality standards, workplace safety, and deadline-driven execution.
• Working knowledge of manufacturing machinery, production methods, and operating procedures.
• Strong organizational and time-management skills with the ability to manage multiple deadlines, projects, and requests.
• Strong interpersonal and communication skills with the ability to lead production teams and coordinate activities across departments.
• Solid analytical skills and mechanical aptitude.
• Ability to work effectively in a fast-paced manufacturing environment and adjust priorities as production needs change.
• Authorized to work in the United States.

• Ability to work full-time in a manufacturing environment.
• Ability to supervise production activities and coordinate projects from inception through delivery.
• Ability to monitor production schedules and ensure timely order completion.
• Ability to inspect materials, equipment, assembly processes, and finished products for quality.
• Ability to ensure customer specifications and design requirements are met.
• Ability to coordinate effectively with sales, design, warehouse, production, fabricating, and shipping departments.
• Ability to identify and resolve production challenges and customer quality concerns.
• Ability to communicate project updates, production priorities, and schedules to employees and management.
• Ability to identify opportunities for cost savings, productivity improvements, and operational efficiency.
• Commitment to workplace safety, accountability, teamwork, and continuous improvement.

• Direct corrugated manufacturing or packaging industry experience.
• Experience with corrugated fabricating equipment and production processes.
• Approximately 7 years of corrugated manufacturing experience preferred; equivalent directly relevant experience may be considered.
• Approximately 3 years of production or fabricating supervisory experience preferred; demonstrated leadership ability may be considered in place of the full experience benchmark.
• Working knowledge of manufacturing systems and shop-floor software.
• Some college coursework, technical education, or manufacturing-related training.
• Experience training and developing production employees.
• Experience with team building, performance development, and conflict resolution.
• Experience supporting continuous improvement initiatives and workplace safety processes.
• Military leadership experience combined with relevant manufacturing, maintenance, production, or industrial operations experience.

Description

• High school diploma or equivalent
• 5+ years of experience in data center or mission-critical operations
• Hands-on mechanical, electrical, and plumbing (MEP) experience
• Strong technical knowledge of mission-critical electrical and mechanical systems
• Experience operating, monitoring, maintaining, and troubleshooting critical facility infrastructure
• Strong understanding of electrical distribution systems, mechanical equipment, and environmental controls
• Ability to read and interpret electrical one-line diagrams and original equipment manufacturer (OEM) documentation
• Ability to operate and maintain UPS systems, generators, switchgear, and electrical distribution equipment
• Working knowledge of automatic transfer switches (ATS), static transfer switches (STS), power distribution units (PDUs), and remote power panels (RPPs)
• Working knowledge of data center cooling systems, including chillers, cooling towers, CRAH/CRAC units, pumps, and valves
• Ability to monitor facility conditions, identify abnormalities, and respond to equipment alarms and operational events
• Ability to conduct detailed facility walkthroughs and verify system performance
• Ability to execute approved electrical and mechanical system switching, load transfers, and equipment isolations
• Ability to identify equipment deficiencies, operational risks, and potential single points of failure
• Experience performing or leading preventive and corrective maintenance activities
• Ability to review, validate, and execute MOPs, SOPs, and EOPs
• Understanding of change management processes and operational risk assessments
• Ability to coordinate and oversee vendor maintenance activities
• Ability to verify proper equipment restoration and system operation following maintenance
• Knowledge of lockout/tagout (LOTO), electrical safety, arc-flash protection, and personal protective equipment (PPE) requirements
• Ability to enforce established workplace safety and compliance procedures
• Ability to participate in incident investigations and root cause analysis
• Ability to maintain accurate operational logs, maintenance records, and shift documentation
• Ability to contribute to technical procedures and operational documentation
• Strong technical troubleshooting, analytical, and problem-solving skills
• Ability to serve as the senior technical resource during assigned shifts
• Ability to lead responses to critical equipment alarms and abnormal operating conditions
• Ability to lead shift turnovers and communicate equipment status, operational concerns, and maintenance activities
• Strong written and verbal communication skills
• Ability to provide technical guidance and mentorship to junior technicians and new employees
• Ability to support technical qualification programs and employee skill assessments
• Strong technical judgment, leadership presence, and accountability
• Strong commitment to safety, risk management, and continuous improvement
• Ability to work independently and collaborate effectively with technicians, vendors, and operational teams

• Ability to work rotating 12-hour shifts, including 6:00 AM–6:00 PM and 6:00 PM–6:00 AM
• Ability to work a 2-2-3 rotating shift schedule
• Ability to rotate between day and night shifts every 28 days
• Ability to serve as the senior technical resource during assigned shifts
• Ability to respond promptly to critical equipment alarms, system abnormalities, and operational emergencies
• Ability to perform facility walkthroughs and monitor mission-critical infrastructure
• Ability to follow approved operating procedures when performing system switching, load transfers, and equipment isolations
• Ability to comply with established electrical safety, arc-flash, LOTO, and PPE requirements
• Ability to participate in maintenance activities, change management processes, and operational risk assessments
• Ability to coordinate vendor activities and verify proper equipment restoration following maintenance
• Ability to maintain accurate documentation and communicate critical operational information during shift transitions
• Ability to mentor junior technicians and support technical qualification and skill assessment activities
• Ability to identify operational risks and support continuous improvement initiatives

• Direct data center operations experience
• Associate degree in a technical field
• Bachelor's degree in a technical field
• Industry-recognized technical certifications
• Original Equipment Manufacturer (OEM) certifications
• Experience with Building Management Systems (BMS)
• Experience with Electrical Power Monitoring Systems (EPMS)
• Experience with Data Center Infrastructure Management (DCIM) platforms
• Experience with Computerized Maintenance Management Systems (CMMS)
• Prior technical leadership or acting-lead experience
• Experience supervising or coordinating data center technicians
• Experience mentoring junior technicians and supporting employee development
• Experience leading preventive and corrective maintenance activities
• Experience overseeing third-party maintenance vendors
• Experience reviewing and developing MOPs, SOPs, and EOPs
• Experience participating in formal change management and risk assessment processes
• Experience conducting incident investigations and root cause analysis
• Experience identifying single points of failure in mission-critical infrastructure
• Experience developing operational procedures and technical documentation
• Experience supporting technician qualification programs and technical skill assessments
• Experience leading shift turnovers and communicating critical facility status information
• Experience implementing operational improvements in mission-critical environments

Description

The Production Supervisor is responsible for coordinating sales, design, production, fabricating, warehouse, and shipping activities to ensure timely and accurate completion of customer orders within a fast-paced manufacturing environment. This position oversees specialty product projects from inception through delivery, ensuring production schedules, quality standards, customer specifications, and operational deadlines are consistently met.

• High school diploma or GED
• Relevant manufacturing, production, fabricating, packaging, or closely related industrial experience
• Previous production, fabricating, or frontline supervisory or leadership experience
• Strong understanding of manufacturing operations, production flow, quality standards, and safety procedures
• Working knowledge of production machinery, manufacturing methods, and operational procedures
• Ability to supervise and coordinate production activities in a fast-paced manufacturing environment
• Ability to manage specialty product projects from inception through delivery
• Ability to coordinate production schedules, project timelines, and customer requirements
• Ability to communicate effectively with sales, design, warehouse, production, fabricating, and shipping departments
• Ability to review customer specifications and ensure production meets quality and design requirements
• Ability to inspect materials, equipment, assembly processes, and finished products for quality
• Ability to identify production issues and implement effective corrective actions
• Strong organizational and time-management skills
• Ability to manage multiple projects, priorities, deadlines, and customer requests simultaneously
• Strong interpersonal, written, and verbal communication skills
• Demonstrated ability to lead, motivate, and communicate effectively with production employees and management
• Strong analytical skills and mechanical aptitude
• Ability to troubleshoot manufacturing and production-related challenges
• Ability to identify opportunities to improve productivity, efficiency, and operational performance
• Ability to develop and maintain project tracking tools and production documentation
• Ability to address escalated customer concerns related to product quality
• Ability to participate in production meetings and communicate project status, priorities, and schedules
• Strong commitment to workplace safety, quality, teamwork, and accountability
• Ability to work effectively under pressure in a deadline-driven manufacturing environment
• Authorized to work in the United States

• Ability to work full-time in a manufacturing facility
• Ability to work the assigned production shift once confirmed
• Ability to oversee production activities and maintain adherence to manufacturing schedules
• Ability to coordinate multiple departments to ensure accurate and timely order completion
• Ability to monitor production quality and ensure compliance with customer specifications
• Ability to support safe working practices and established manufacturing procedures
• Ability to manage competing priorities and respond to changing production requirements
• Ability to communicate effectively with production personnel, management, and other departments
• Ability to investigate and resolve production and customer quality issues
• Ability to maintain accurate project information, production updates, and related documentation
• Ability to support a culture of continuous improvement, teamwork, and accountability

• Direct corrugated manufacturing or packaging industry experience
• Experience with corrugated fabricating equipment and production processes
• Approximately 7 years of corrugated manufacturing experience preferred; equivalent directly relevant experience may be considered
• Approximately 3 years of production or fabricating supervisory experience preferred; demonstrated leadership ability may be considered in place of the full experience benchmark
• Experience supervising manufacturing employees in a corrugated, packaging, or related production environment
• Experience coordinating specialty packaging or custom-manufactured product projects
• Experience with manufacturing systems and shop-floor software
• Some college coursework, technical education, or manufacturing-related training
• Experience training and developing production employees
• Experience with team building, employee performance development, and conflict resolution
• Experience implementing continuous improvement initiatives
• Experience improving manufacturing productivity, production flow, and operational efficiency
• Experience supporting workplace safety programs and safety-process improvements
• Experience identifying cost-saving opportunities within manufacturing operations
• Experience coordinating production schedules across multiple departments
• Experience managing quality concerns and implementing corrective actions
• Military leadership experience combined with relevant manufacturing, maintenance, production, or industrial operations experience

Description

As an Electronics Repair Technician, you will diagnose, troubleshoot, repair, calibrate, and test a wide variety of electronic equipment used in marine survey and underwater technology applications, including Unmanned Surface Vehicles (USVs) and Remotely Operated Vehicles (ROVs). You'll ensure repaired and rental equipment meets operational and quality standards before being returned to service.

This is an excellent opportunity for technicians with military electronics experience or commercial electronics repair backgrounds who enjoy hands-on troubleshooting, component-level repair, and working with sophisticated electronic systems. You'll support repair operations, equipment testing, inventory, and occasional field service while working independently and as part of a technical team.

Responsibilities

• Diagnose, troubleshoot, and repair electronic equipment and assemblies.
• Inspect and test electronic systems to identify faults and failures.
• Read and interpret electrical schematics, wiring diagrams, and technical manuals.
• Perform component-level soldering and electronic repairs.
• Utilize multimeters and other electronic diagnostic equipment.
• Calibrate, configure, and functionally test repaired equipment.
• Inspect, test, and document returned rental equipment before restocking.
• Maintain accurate repair documentation and service records.
• Support equipment installation, setup, and occasional field service.
• Assist with inventory management and procurement of repair parts.
• Coordinate occasional equipment pickups and deliveries.
• Communicate repair findings and recommendations with customers and internal personnel.

Must-Have Skills, Experience, and Education

• Associate degree or technical certification in Electronics, Electrical Engineering Technology, or a related technical field OR equivalent military or commercial electronics experience.
• Two or more years of experience troubleshooting, diagnosing, repairing, or maintaining electronic equipment preferred.
• Strong understanding of analog and digital electronic circuits.
• Ability to read and interpret electrical schematics and wiring diagrams.
• Experience using multimeters and electronic diagnostic equipment.
• Proficiency with soldering, including surface-mount and through-hole components.
• Strong troubleshooting, analytical, and problem-solving skills.
• Ability to work independently with minimal supervision.
• Strong organizational and communication skills.
• Valid driver's license with a clean driving record preferred.
• Ability to lift up to 60 pounds.

Nice-to-Have Skills

• Marine electronics experience.
• Experience with Remotely Operated Vehicles (ROVs) or Autonomous Underwater Vehicles (AUVs).
• Sonar or marine positioning systems.
• Computer networking knowledge.
• Firmware installation and software updates.
• Circuit board, sensor, and power supply repair.
• Equipment calibration and functional testing.
• Field service or customer support experience.
• Inventory management and repair parts procurement.
• Experience supporting technical equipment rentals and inspections.

Description

Seeking a highly motivated Electrical and/or Computer Engineer to support the development, integration, testing, and delivery of advanced defense systems for U.S. Department of Defense customers. This role is ideal for a hands-on engineer who enjoys solving complex technical problems at the intersection of hardware, embedded computing, and system integration.

• The successful candidate will contribute to the development and integration of electrical and electronic subsystems, embedded computing platforms, sensor interfaces, and hardware/software solutions.
• Responsibilities will include electrical and mechanical design and troubleshooting, embedded systems development, interface integration, system testing, and technical problem-solving across a range of advanced defense applications.
• The role will involve working with sensors, cameras, tracking systems, control electronics, processors, and associated hardware and software to ensure reliable operation at both subsystem and system levels.
• The engineer will collaborate closely with mechanical and software engineers, program managers, technicians, suppliers, customers, and our UK-based organization to develop solutions and resolve complex integration challenges.
• Candidates are not expected to be experts in every discipline. The Company is seeking an engineer with strong technical fundamentals, practical problem-solving skills, intellectual curiosity, and the ability to learn unfamiliar technologies quickly.
• Experience with signal processing, computer vision, FPGA development, or real-time systems would be advantageous.
• This is a hands-on engineering position for a self-starter who takes ownership of technical challenges, works effectively across disciplines, and adapts to evolving program priorities.
• The successful candidate will have the opportunity to contribute to new technology development, customer system integration, and the continued growth of the Company's engineering capability.

Physical Demands & Work Environment:

• Working as part of the Company engineering function with functional managers, Field and Technical Service Engineers.
• Working as part of the wider defense division engineering function, close aligned to engineering and research and development with UK division.
• Travel to customer sites both in the US and rest of the World with occasional work outside normal business hours as may be required from time to time.
• Working within a strict time, budgetary and quality framework.

Key Working Relationships:

• Engineering Manager
• Contracts Manager
• Program Manager
• Finance Manager
• Field/Technical Services Engineers
  

External

• UK Engineers
• Customer engineering teams
• Supplier engineering teams

• Perform the role of technical Electrical and/or Computer Engineer for specific projects, coordinating with the Engineering Manager.
• Support the design, development, integration, and testing of defense-related systems and products.
• Assist with electrical, optical, and software-related tasks as project needs require.
• Create and modify electrical/mechanical designs, CAD models, drawings, prototypes, and test fixtures.
• Investigate technical problems, identify root causes, and develop practical solutions.
• Troubleshoot equipment in laboratory, production, field, and customer environments.
• Manage and maintain technical data and company proprietary information.
• Participate in technical discussions with customers, suppliers, and internal teams.
• Document designs, test results, investigations, and recommended corrective actions.
• Travel to customer sites and the United Kingdom for technical support, testing, installation, and collaboration.
• Leverage knowledge and technical skills to influence business decisions and results from new designs to recurring production.
• Liaison with the relevant Design Authorities and System Engineering.
• Prepare appropriate Engineering Specifications, Test Specifications and other technical documentation.
• Provide technical guidance and problem solving to Technical Services Engineers.
  
• Maintain a good understanding of Remote Weapon Systems, Electro-Optic and other Sensor technologies, weapon control technologies and processing systems.
• Prepare and present data at Customer presentations and provide reports to Customers and Management as required.
• Ensure that technical activities comply with Company Health & Safety and Hazardous Material procedures.
• Comply with the Company Engineering and Quality Procedures.

Qualifications and Experience:

• Bachelor's degree in electrical and computer engineering (ECE), electrical engineering (EE), computer engineering or a related engineering field.
• 1-3 years of engineering or relevant experience.
• Recent graduates will be considered based on academic achievement, hands-on experience, application strength, and interview performance.
• Graduate degrees are encouraged.
• Experience with CAD, prototyping, testing, troubleshooting, or technical problem investigation.
• Professional demeanour and ability to represent the company effectively.
• Willingness to work on-site in Rock Hill, SC, and travel domestically and internationally including to the UK.
• Must be eligible to work on U.S. defense programs and obtain any required security clearance, if applicable.

Essential Personal Attributes:

• Demonstrated ability to multitask, prioritize, and manage through competing projects and priorities efficiently with strong attention to detail.
• Experience with ERP systems.
• Able to draft technical documents, interpret and improve technical drawings.
• Manage and coordinate technical documentation configuration management.
• Process orientated with a high degree of compliance bias.
• Communicate technical information to a range of customers, suppliers and stakeholders.
• Experience and confidence in managing risk and opportunity.
• A positive 'can do' approach with an ability to build and maintain strong relationships with customers and key stakeholders.
• High level of computer literacy to include MS Office suite, Linux and Windows applications.
• Full Driving Licence to drive in the US and abroad.
• Valid passport with no travel restrictions.
• Strong analytical skills.
• Good written and verbal communication skills and team focused.

• Engineering/technical background in the military or defense industry.
• Quality and safety conscious.
• A willingness to learn and develop.
• Self-motivated and ability to motivate and lead and manage others.
  

Description

What you will be doing:

• Company capital forecasting, management, and execution of plan.
• Company R&M forecasting, management, and execution of plan.
• Manages scheduling of technicians and external vendors.
• Lead Preventative Maintenance Program.
• Lead strategic initiative to ensure no service breakage.
• Works collaboratively with Division District Managers and Directors.
• Leads planning and execution of equipment installations.
• Solicits, qualifies, and onboards new vendors for equipment related repairs.
• Leads Quarterly review for PM completion, breakdown rate, new line installations, and manpower allocations.
• Manages equipment audits.
• Owns Fleet Management for assigned vehicles.
• Ensure compliance with all safety and security protocols.
• Works in conjunction with Field Services Coordinator to manage the Corrigo Database to ensure equipment-related work orders are completed in a timely manner.
• Manages the Field Services Coordinator to ensure all expenses related to service and repair calls are captured in the database.
• Oversees the removal and disposal of retired equipment.
• Monitors overtime of hourly associates.
• Works directly with the Equipment Manufacturing team.
• Other assigned duties as needed.

Must-Have Skills, Experience, and Education:

• Associates Degree or equivalent work experience
• 5+ years' experience in maintenance management
• Ability to travel within organization up to 50% of time
• Strong understanding of Automation, Electrical, Mechanical and manufacturing
• Able to read and understand OSHA, ANSI, and NFPA regulations.
• Demonstrated leadership skills
• Impeccable verbal and written communication skills
• Excellent project management skills
• Any equivalent combination of education and experience
• Strong verbal and written communication and presentation skills.
• Excellent organizational and time management skills. Effectively manages multiple priorities and workflow.
• Ability to influence others and interact with all levels of the organization.
• Organized and attention-to-detail approach, including strong analytical and tactical execution.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Comfortable working in a fast paced, high energy environment with an aptitude for working independently
• Great attention to detail
• Ability to work under pressure in a demanding environment

Benefits:

• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• PTO and "dream” days
• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance
  

Description

• Two-year degree, military technical training, and/or 10 years of related work experience
• Exceptional technical knowledge of industrial burners and instrumentation
• Strong experience in industrial field service, burner systems, combustion equipment, instrumentation, or related technical operations
• Experience leading, supervising, coaching, and developing field service technicians or technical service teams
• Ability to manage regional field service operations and coordinate multiple service activities
• Strong technical troubleshooting and problem-solving skills
• Ability to diagnose complex burner, instrumentation, and related equipment issues
• Ability to provide technical guidance and troubleshooting support to field service technicians
• Experience managing scheduled and emergency service activities
• Ability to review job scopes, customer requirements, and project expectations before service work begins
• Ability to identify job-specific safety requirements and ensure proper service preparation
• Experience allocating field service resources, including technicians, tools, equipment, materials, and third-party contractors
• Ability to coordinate effectively with technical support, service administration, sales, and other internal departments
• Experience monitoring customer deliverables, service procedures, and operational performance
• Ability to identify service inefficiencies and implement process improvements
• Experience conducting or supporting field safety audits
• Familiarity with OSHA 10, MSHA, or NFPA 70E safety rules and regulations
• Ability to enforce safe working practices and hold technical personnel accountable for safety performance
• Experience providing employee coaching, performance feedback, and professional development
• Ability to conduct performance evaluations and identify employee training needs
• Ability to support hiring, personnel development, and disciplinary processes in coordination with senior management
• Experience providing or coordinating on-the-job training (OJT) for technical personnel
• Ability to assess technician skill levels and identify additional training requirements
• Experience managing field service escalations, including scope changes, service overruns, customer complaints, and technical challenges
• Ability to resolve complex customer service issues and recommend effective solutions
• Demonstrated history of excellent customer service
• Ability to establish and maintain strong customer relationships
• Experience monitoring service quality through customer feedback and field visits
• Ability to support customer service quoting and scheduling requirements
• Strong leadership, team-building, and employee-development skills
• Ability to direct work, develop talent, ensure accountability, and promote collaboration
• Excellent interpersonal and professional communication skills
• Strong written and verbal communication skills
• Ability to communicate effectively with customers, technicians, suppliers, contractors, and internal management
• Strong organizational, planning, and time-management skills
• Ability to manage multiple priorities in a demanding field service environment
• Strong analytical, creative problem-solving, and technical troubleshooting abilities
• Proficiency with Microsoft Outlook, Word, and Excel
• Ability to use service management software and monitor service documentation and operational effectiveness
• Self-motivated, team-oriented, and adaptable to changing operational requirements
• Ability to maintain professional conduct with customers, employees, suppliers, and third-party providers
• Good driving record
• Ability and willingness to travel overnight approximately 30%–50%
• Ability and willingness to spend approximately 50%–75% of working time in the field

• Ability to work a minimum of 40 hours per week, with overtime and extended hours as necessary
• Ability to provide or coordinate 24/7 emergency service support
• Ability to work weekends and holidays when required
• Ability to travel overnight approximately 30%–50% of the time
• Ability to spend approximately 50%–75% of working time at customer locations or in the field
• Ability to work in high-temperature and low-temperature environments
• Ability to bend, climb stairs, and perform physical activities associated with industrial field service
• Ability to lift more than 75 pounds
• Ability to work safely in industrial environments and comply with applicable customer and company safety requirements
• Ability to respond to urgent technical and operational issues outside normal business hours
• Ability to perform billable field service work when applicable
• Ability to maintain a professional appearance and represent the company appropriately at customer facilities

• Certified Control Systems Technician (CCST) certification
• Boiler Stationary Engineer license
• State Electrician's license
• Industrial combustion systems experience
• Industrial burner troubleshooting and maintenance experience
• Boiler and burner control system experience
• Combustion instrumentation experience
• Industrial process control experience
• Electrical and instrumentation troubleshooting experience
• Experience supporting burner startup, commissioning, and maintenance activities
• Experience troubleshooting complex industrial combustion equipment
• Experience managing industrial burner or combustion equipment field service teams
• Experience supporting emergency industrial equipment repairs
• Experience coordinating multiple field service technicians across a regional territory
• Experience developing technical training programs
• Experience conducting field technician performance assessments
• Experience managing technical service quality and customer satisfaction
• Experience implementing field service process improvements
• Experience conducting industrial safety inspections and audits
• OSHA 10 safety training
• MSHA safety training
• NFPA 70E electrical safety training
• Experience managing subcontractors and third-party technical service providers
• Experience supporting technical service estimates, quotes, and scheduling
• Experience working directly with industrial customers and plant maintenance personnel
• Military technical maintenance leadership experience
• Military electrical, instrumentation, mechanical, or industrial equipment maintenance experience
• Military experience supervising technical maintenance personnel or field service operations

Description

We are seeking Field Service Representatives to install, maintain, service, troubleshoot, calibrate, and qualify sophisticated pharmaceutical isolator systems at customer facilities.

This is a highly autonomous, travel-intensive field service position for mechanically and electrically inclined technicians who enjoy troubleshooting complex equipment and working directly with customers.

Field Service Representatives support customers throughout the United States, Canada, and Puerto Rico and are responsible for managing much of their own travel, scheduling, expenses, and field workload. Location: Illinois, Indiana, Michigan, Missouri, Ohio.

Responsibilities

• Perform preventative maintenance and calibration at customer facilities.
• Service pharmaceutical isolator systems.
• Perform equipment requalification, including airflow analysis and HEPA filtration scanning.
• Troubleshoot electrical, mechanical, pneumatic, and equipment-related issues.
• Diagnose equipment failures and determine appropriate corrective actions.
• Complete GMP-compliant documentation and detailed field service reports.
• Perform onsite troubleshooting and equipment repairs.
• Identify required spare parts and assist customers with replacement-part needs.
• Analyze process and equipment data to diagnose technical problems.
• Read and interpret electrical diagrams, functional matrices, and alarm matrices.
• Coordinate directly with customers as well as internal Service, Sales, and Technical Support teams.
• Manage travel arrangements, expenses, scheduling, and workload independently.
• Complete punch lists and findings reports following service visits.
• Maintain a professional, customer-focused presence while working at customer facilities.
• Participate in technical training and develop expertise on equipment.

Must-Have Qualifications

• Strong electrical and/or mechanical troubleshooting ability.
• Hands-on experience maintaining, repairing, or troubleshooting technical equipment.
• Comfortable working independently in a field service environment.
• Strong mechanical aptitude and interest in solving technical problems.
• Ability to read and understand technical documentation.
• Strong written and verbal communication skills.
• Customer-service mindset and professional demeanor.
• High level of self-motivation and ability to organize work independently.
• Willing and able to travel approximately 90%, including overnight travel.
• Comfortable working in cleanroom/customer production environments.
• Ability to stand for extended periods and perform physical field-service work including bending, crouching, and working around industrial equipment.
• Ability to occasionally lift up to 75 lbs.

Nice-to-Have Qualifications

• Electrical training or experience.
• Mechanical training or experience.
• Pneumatic systems experience.
• Field Service Technician/Engineer experience.
• Preventative maintenance and calibration experience.
• Equipment qualification or requalification experience.
• Experience reading electrical schematics/diagrams.
• Experience with HEPA filtration, airflow analysis, or cleanroom equipment.
• Pharmaceutical manufacturing experience.
• cGMP/GMP experience.
• Experience in another highly regulated industry.
• Associate degree, technical certificate, military technical training, or college-level technical education.

Description

In this role, you will lead the execution of Pilot engineering deliverables under the Product Development & Release process, continuously assessing methods to accelerate product transitions in support of our Shift Left objectives. You will scale the use of digital manufacturing technologies within your teams, delivering advanced assembly and test instructions early in the product lifecycle. Your leadership will bridge the evolving safety, cost, and cycle time needs of the Global Factory Network with the product design process. This role reports to the Senior Director of Tualatin Pilot Manufacturing.

What you'll do

Lead the transformation of the Tualatin Manufacturing Engineering team's methods and mission in support of Shift Left objectives, including the implementation of emerging Digital Manufacturing and AI tools.

• Lead a team of Engineering Managers and Engineers who:
  • Develop manufacturing and test instructions based on design engineering inputs.
  • Provide assembly and test engineering support to the Pilot Manufacturing team.
  • Assess new products for manufacturability by creating scorecards and actively participating in design reviews.
  • Diagnose and drive corrective action of issues identified in virtual and physical build by collaborating with design and quality engineering.
• Build a strong, capable, data driven engineering culture aligned with global manufacturing strategy.
• Build relationships with peer executives in the product group and factory network.
• Demonstrate effective influence on stakeholder decision making processes.
  

Who we're looking for

(Must-Have Skills, Experience, and Education)

• Bachelor's degree or equivalent with 10+ years of experience in relevant operational or manufacturing engineering roles within a global, cross functional environment. An advanced degree preferred.
• Proven ability to build teams, especially during periods of growth or transformation.
• Background in manufacturing operations in electronics, aerospace, healthcare, or similar high complexity industries.
• Demonstrated ability to identify opportunities, build a compelling vision, and lead multidisciplinary stakeholders through change.
• Skilled at setting clear expectations, managing accountabilities, and resolving conflicts quickly.
• Excellent communication and presentation skills, with a strong leadership presence and the ability to influence through data.
• Proven ability to build effective relationships across all levels of the organization and with global partners.
• Solid understanding of mechanical engineering principles, vacuum integrity, and basic electrical component behavior.
• Demonstrated leadership in fostering an inclusive, diverse, and collaborative culture.
  

Preferred qualifications

• Strong working knowledge of manufacturing engineering principles, including hands-on experience managing and improving key operational metrics such as Statistical Process Control (SPC) and First-Pass Yield (FPY).
• Lean/Six Sigma certification preferred, with demonstrated competence in structured, data driven problem solving.
  

Our commitment

Our Perks and Benefits

Our people make amazing things possible. That's why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.

Description

The Field Service Engineer is responsible for installing, commissioning, maintaining, troubleshooting, and repairing high-purity water purification systems at laboratory, biotechnology, healthcare, and industrial customer facilities. This position combines hands-on mechanical and electrical troubleshooting, water quality verification, preventive maintenance, emergency repairs, and professional customer service to ensure reliable equipment operation and consistent water quality.

Description

As a Service Technician Level I, you will support the maintenance, repair, troubleshooting, and installation of industrial steam boilers and boiler house auxiliary systems in commercial and industrial environments. This is a hands-on field service role focused on diagnosing equipment malfunctions, executing repairs, and ensuring safe and reliable boiler system operations for customers.

The successful candidate will work independently in customer-facing environments while supporting preventive maintenance activities, equipment inspections, startup support, repairs, and operational troubleshooting. This position is ideal for mechanically inclined candidates with maintenance, utilities, boiler, HVAC, steam systems, industrial operations, or military engineering backgrounds who enjoy troubleshooting and field service work.

Responsibilities

• Perform maintenance, troubleshooting, repair, and installation of industrial steam boilers and auxiliary systems
• Diagnose equipment malfunctions using monitoring and testing equipment
• Adjust and calibrate equipment to operating specifications
• Read and interpret work orders, blueprints, schematics, and technical drawings
• Assemble and install new boiler systems and related equipment according to specifications
• Inspect and repair safety valves, regulators, pumps, burners, piping, draft fans, and automatic control systems
• Replace damaged boiler tubes, plates, and high-pressure piping components
• Perform water pressure testing and leak detection procedures
• Maintain service vehicle inventory including tools, parts, materials, and technical manuals
• Complete service documentation, reports, and work orders accurately
• Support customer training and maintain strong customer relationships
• Promote preventive maintenance programs and service solutions to customers
• Maintain a safe and clean work environment while following all company safety procedures

Must-Have Skills, Experience, and Education

• High School Diploma or GED equivalent
• Strong mechanical troubleshooting and problem-solving skills
• Ability to read, write, and comprehend technical instructions and documentation
• Strong customer service and communication skills
• Ability to work independently in field environments
• Valid driver's license and ability to travel extensively
• Ability to work on-call rotation and respond to customer needs with minimal notice
• Ability to lift up to 100 pounds and work in physically demanding industrial environments

Nice-to-Have Skills

• Boiler, steam systems, HVAC, utilities, or industrial maintenance experience
• Military engineering, mechanical, or utilities experience highly transferable
• Experience with pumps, burners, piping systems, or industrial controls
• Technical school background in mechanical, electrical, or industrial maintenance fields
• Experience working in industrial plants, manufacturing facilities, or utility environments

Description

Key Responsibilities

• Diagnose, troubleshoot, and repair complex electrical, electronic, mechanical, optical, electromechanical, and software-controlled systems.
• Conduct advanced fault isolation, root-cause analysis, and equipment recovery activities to resolve challenging technical issues.
• Support equipment installations, system upgrades, relocations, modifications, and other technical service activities.
• Partner with engineering, product support, field service, and technical specialist teams to resolve escalated equipment issues.
• Travel to customer facilities throughout North America and internationally to provide on-site technical support as required.
• Develop detailed technical reports, troubleshooting procedures, service documentation, and corrective action plans.
• Provide technical guidance and training to customers and internal teams.
• Contribute to continuous improvement initiatives focused on equipment reliability, service effectiveness, and problem resolution.

Must-Have Skills, Experience, & Education

• Demonstrated hands-on experience troubleshooting, diagnosing, and repairing complex technical equipment.
• Proven ability to identify and resolve failures at the component, subsystem, and system levels.
• Experience troubleshooting integrated systems incorporating optical, electrical, mechanical, electromechanical, computer-control, and software components.
• Strong analytical and problem-solving skills, with the ability to perform structured fault isolation and determine underlying root causes rather than simply address symptoms.
• Ability to collaborate effectively with cross-functional teams, including field service, product support, engineering, and technical specialists.
• Strong written and verbal communication skills, including the ability to document technical findings, prepare service reports, and deliver technical training.
• A customer-focused, solutions-oriented approach when addressing urgent equipment failures and high-impact operational issues.
• Willingness and ability to travel approximately 50%, including domestic and international travel.

Ideal Candidate Profile

Description

Description

• Minimum of 2 years of welding and fabrication experience
• Experience performing stick welding and wire-feed welding
• Ability to weld in vertical, horizontal, and overhead positions
• Hands-on experience with metal fabrication, cutting, and grinding
• Strong mechanical troubleshooting, maintenance, and repair skills
• Ability to maintain, repair, and install industrial process equipment and machinery
• Ability to rebuild industrial pumps
• Experience performing precision equipment alignment using dial indicators and/or laser alignment equipment
• Ability to install and replace mechanical seals and couplings
• Ability to perform preventive and predictive maintenance on industrial equipment
• Ability to complete routine maintenance activities, including lubrication, greasing, oil changes, filter replacements, and equipment inspections
• Ability to troubleshoot mechanical equipment failures and determine root causes
• Strong mechanical aptitude and ability to identify equipment reliability issues
• Ability to complete maintenance work orders and accurately document repairs and maintenance activities
• Ability to perform equipment inspections and identify potential mechanical failures
• Ability to operate light industrial equipment, man-lifts, forklifts, and vehicles
• Ability to maintain safe, clean, and organized work areas
• Knowledge of industrial maintenance safety practices and procedures
• Ability to properly use required personal protective equipment (PPE), including hard hats, hearing protection, safety glasses, safety footwear, gloves, and additional protective equipment as required
• Ability to use respirators and specialized protective equipment when required
• Valid driver's license
• Ability to work in mining, manufacturing, plant, and outdoor industrial environments
• Ability to work in extreme temperatures, including hot and cold weather conditions
• Ability to work in wet and humid environments
• Ability to crawl, kneel, bend, and reach overhead as required
• Ability to lift and carry 30–50 pounds
• Willingness and ability to work 12-hour rotating day and night shifts
• Ability to work assigned shifts and schedules based on operational requirements

• Mining industry maintenance experience
• Mineral processing equipment maintenance experience
• Industrial millwright experience
• Heavy industrial mechanical maintenance experience
• Experience maintaining and repairing Durco pumps
• Experience maintaining and repairing Goulds pumps
• Experience maintaining and repairing Pioneer pumps
• Experience maintaining and repairing Sullair compressors
• Experience maintaining and repairing Atlas Copco compressors
• Industrial pump troubleshooting and repair experience
• Industrial compressor maintenance experience
• Rotating equipment maintenance experience
• Precision shaft alignment experience
• Laser alignment experience
• Dial indicator alignment experience
• Mechanical seal replacement experience
• Coupling installation and replacement experience
• Experience performing predictive maintenance and equipment condition inspections
• Experience conducting mechanical failure analysis and root cause investigations
• Industrial welding and fabrication experience
• Experience performing equipment repairs in continuous-process manufacturing environments
• Experience supporting equipment reliability and downtime reduction initiatives
• Experience operating forklifts, aerial lifts, and other industrial equipment