Description

Description

Description

The Authorized Inspector supports inspection and quality assurance activities within fabrication and manufacturing environments. This role provides a structured pathway for individuals with hands-on experience in welding, fabrication, or quality control to transition into a specialized inspection and certification career.

The trainee will work alongside experienced inspectors to verify that pressure vessels, welds, and fabrication processes meet ASME Boiler and Pressure Vessel Code (BPVC) and National Board Inspection Code (NBIC) requirements. The role involves supporting inspections across client sites while ensuring compliance, safety, and quality standards.

Description

Responsibilities include:

• Commissioning new equipment and performing preventive maintenance, troubleshooting, and repair of existing equipment
• Providing telephone and on-site customer support
• Preparing detailed Field Service Reports (FSRs) documenting work performed and equipment performance
  

Key Responsibilities:

• Provide technical service support on existing installations to ensure systems meet building codes and operate efficiently
• Program and commission control systems and integrate them with building automation systems
• Work with multiple control systems across different sites
• Communicate directly with customers to resolve site-specific issues
• Document service calls, including follow-up requirements
• Replace failed parts, controllers, wiring, relays, and devices as needed
• Maintain courteous and professional interactions with customers
• Verify devices, panels, and annunciators of control projects
• Ensure timely software backups for projects and software development
• Complete timesheets, service work orders, and other required paperwork accurately and on time

• Strong electrical, electronic, and/or mechanical aptitude, including troubleshooting, maintenance, and repair of equipment and systems such as AC/DC motors, industrial controls, compressors, backup generators, etc.
• Ability to use volt meters, amp meters, oscilloscopes, and troubleshoot basic electric/electronic circuitry
• Ability to read and interpret electrical and electronic diagrams
• Working understanding of AC power circuitry (including breakers, multi-phase power, 120VAC)
• Comfortable working at heights or in confined spaces
• Service-minded and customer-focused

Description

Responsibilities include:

• Commissioning new equipment and performing preventive maintenance, troubleshooting, and repair of existing equipment
• Providing telephone and on-site customer support
• Preparing detailed Field Service Reports (FSRs) documenting work performed and equipment performance
  

• Provide technical service support on existing installations to ensure systems meet building codes and operate efficiently
• Program and commission control systems and integrate them with building automation systems
• Work with multiple control systems across different sites
• Communicate directly with customers to resolve site-specific issues
• Document service calls, including follow-up requirements
• Replace failed parts, controllers, wiring, relays, and devices as needed
• Maintain courteous and professional interactions with customers
• Verify devices, panels, and annunciators of control projects
• Ensure timely software backups for projects and software development
• Complete timesheets, service work orders, and other required paperwork accurately and on time

• Strong electrical, electronic, and/or mechanical aptitude, including troubleshooting, maintenance, and repair of equipment and systems such as AC/DC motors, industrial controls, compressors, backup generators, etc.
• Ability to use volt meters, amp meters, oscilloscopes, and troubleshoot basic electric/electronic circuitry
• Ability to read and interpret electrical and electronic diagrams
• Working understanding of AC power circuitry (including breakers, multi-phase power, 120VAC)
• Comfortable working at heights or in confined spaces
• Service-minded and customer-focused

Description

As a Service Technician, you will be responsible for performing service, repair, and troubleshooting work in a safe, efficient, and customer-focused manner. This role includes accurately tracking productive labor time versus travel time, performing preventive maintenance in accordance with established service programs, and maintaining detailed service documentation such as work orders and parts usage. You will stay current on equipment updates and ANSI A156.10 standards while ensuring technical manuals, company vehicles, tools, and equipment are properly maintained. Additionally, you will manage service vehicle inventory, provide high-quality customer service, build strong customer relationships, and assist with training and mentoring other technicians on installation and service methods.

Description

Essential Duties and Responsibilities

• Develop and implement robust reliability test plans, requirements and strategies for new products / processes / package qualifications in a fabless environment.
• Drive Reliability Hardware design, schematic, Layout, and Fabrication.
• Develop and Execute HTOL, ESD, and Latch Up stress in Comapany Labs and with external reliability lab houses.
• Debug Reliability Hardware and products to make them ready for stress.
• Oversee all product / process qualifications and ensure qualification schedules are met.
• Generate and follow up reliability test travelers.
• Tracking, shipping/receiving, and ATE/Reliability Test coordination of the incoming and outgoing quality test samples between the internal ATE and external reliability lab houses.
• Perform basic data analysis per ATE test results.
• Review the reliability test results and provide status for the reliability qualifications and evaluations.
• Perform new technology reliability assessments.
• Conduct critical reliability activities throughout a products life cycle.
• Design for reliability, reliability requirements, reliability predictions, reliability risk assessments / management / mitigation, etc.
• Provide Failure Analysis support.
• Publish both internal and customer reliability reports.
  

Must-Have Skills, Experience, and Education

• Bachelor of Science in Electrical Engineering or equivalent. Master of Science in Electrical Engineering is preferred.
• 4+ years' experience Reliability Engineering or related field.
• Knowledge of reliability standards (JEDEC and AEC-Q).
• Detailed oriented and able to communicate with cross functional teams.
• Experience with SMUs, Oscilloscope, Function generators.
• Experience with Hardware/Board debug and validations.
• Familiar with Schematic and layout reading and troubleshooting electronic circuits.
• Understanding of various reliability tests such as ESD, Latch-up, and HTOL.
• Ability to track and drive reliability activities as a timely manner to meet customer requirements.
• Strong technical documentation skills and excellent written and verbal communication.
• Proficient at Microsoft Word, PPT, Excel, to publish reliability reports.

Description

Responsibilities include:

• Commissioning new equipment and performing preventive maintenance, troubleshooting, and repair of existing equipment
• Providing telephone and on-site customer support
• Preparing detailed Field Service Reports (FSRs) documenting work performed and equipment performance
  

• Provide technical service support on existing installations to ensure systems meet building codes and operate efficiently
• Program and commission control systems and integrate them with building automation systems
• Work with multiple control systems across different sites
• Communicate directly with customers to resolve site-specific issues
• Document service calls, including follow-up requirements
• Replace failed parts, controllers, wiring, relays, and devices as needed
• Maintain courteous and professional interactions with customers
• Verify devices, panels, and annunciators of control projects
• Ensure timely software backups for projects and software development
• Complete timesheets, service work orders, and other required paperwork accurately and on time

• Strong electrical, electronic, and/or mechanical aptitude, including troubleshooting, maintenance, and repair of equipment and systems such as AC/DC motors, industrial controls, compressors, backup generators, etc.
• Ability to use volt meters, amp meters, oscilloscopes, and troubleshoot basic electric/electronic circuitry
• Ability to read and interpret electrical and electronic diagrams
• Working understanding of AC power circuitry (including breakers, multi-phase power, 120VAC)
• Comfortable working at heights or in confined spaces
• Service-minded and customer-focused

Description

Responsibilities:

• Lead and manage department activities to achieve revenue goals and objectives while maintaining a strong customer focus
• Motivate, coach, and optimize the service team to consistently deliver a superior customer experience
• Execute established business plans to meet and exceed revenue goals
• Consistently administer company policies/procedures while leveraging employee engagement and establishing a culture of accountability
• Work closely and effectively with department managers and cross-functional teams to ensure seamless operations and communication
• Maintain high levels of customer satisfaction by investigating concerns, implementing corrective action and following-up with customers and assigned staff
• Continually monitor performance and develop strategy for optimizing service fulfillment and overall customer experience
• Identify bottlenecks that are impeding the efficient and timely completion of customer service needs and collaborate with Process Improvement team to determine proper resolution
• Manage strategic relationships with local trade schools to secure access to students and alumni
• Promote open, collaborative communication across all levels of the organization
• Reinforce safety standards by continually educating technicians on best practices and field safety
• Support employee engagement and job satisfaction through coaching and thorough annual performance evaluations
• Participate in management team meetings to help develop corporate growth strategy and address operational challenges
• Partner with the Recruiting team on the recruitment, onboarding, and retention of technicians and office support staff
• Lead and support in the ongoing training development program for field and office staff utilizing outside training vendors and Company University
• Oversee annual budgeting, planning, forecasting, and operating plans in collaboration with senior leadership

Must-Have Skills, Experience, and Education:

• Industrial or service background
• Experience leading a team of 15+
• Experience successfully leading a fast-paced service organization
• Strong interpersonal communication skills
• Ability to analyze and forecast data to ensure alignment with company goals, objectives and revenue targets
• Demonstrated proficiency with tasking and time management
• Ability to self-start and motivate a team toward a common goal

Description