Orion Talent Job Search & Career Recruiting

Description

Inside Sales & Planning Manager

Location: Lebanon, PA

Employment Type: Full-Time, Exempt

About the Role

PRL Industries is seeking an Inside Sales & Planning Manager to lead the inside sales function while driving operational alignment between customers, production, supply chain, and planning teams. This role is responsible for managing customer relationships, overseeing order fulfillment, improving forecast accuracy, and ensuring exceptional service levels from inquiry through delivery.

The successful candidate will serve as a key liaison between customers and internal operations while leading a team focused on revenue growth, customer satisfaction, and operational efficiency.

What You'll Do

• Lead and develop the inside sales team to support customer needs and drive revenue growth.
• Manage the complete order lifecycle from quotation and order entry through fulfillment and post-sale support.
• Establish service standards, escalation procedures, and customer response expectations.
• Build strong relationships with customers, distributors, and internal stakeholders.
• Oversee RMA processes and customer issue resolution.
• Partner with Operations to align customer demand with production capacity and material availability.
• Support demand forecasting, backlog management, and order prioritization.
• Monitor delivery performance and resolve constraints affecting customer orders.
• Collaborate with Supply Chain, Production, Logistics, Quality, and Finance teams.
• Track and analyze KPIs including OTIF, order cycle time, forecast accuracy, and customer satisfaction.
• Drive continuous improvement initiatives focused on service, lead time reduction, and process efficiency.
• Oversee ERP and CRM system utilization, reporting, and data integrity.
• Create and manage supplier scorecards and performance metrics.
• Forecast incoming order volume and its impact on production schedules and delivery commitments.
• Lead hiring, training, coaching, and performance management of the inside sales team.

Must-Have Skills and Experience

(These are required for consideration.)

• Bachelor's degree in Business, Communications, Supply Chain, Operations, or a related field.
• 5-7+ years of experience in inside sales, sales operations, customer service leadership, planning, or order management within a manufacturing environment.
• Experience managing customer orders, forecasting, and cross-functional coordination with production and supply chain teams.
• Strong forecasting, customer relationship management, and operational planning experience.
• Experience coordinating across sales, production, supply chain, and customer-facing functions.
• Strong analytical, forecasting, problem-solving, and business decision-making skills.
• Advanced proficiency with ERP, MRP, and CRM systems.
• Strong Excel skills and ability to analyze operational data.
• Leadership experience managing teams and driving performance.
• Excellent communication, negotiation, and stakeholder management abilities.
• Ability to analyze business metrics and use data to drive decisions related to delivery performance, customer satisfaction, and order fulfillment.
• Experience working in a fast-paced manufacturing environment.

Nice-to-Have Skills

(These are preferred but not required.)

• Experience using Microsoft Dynamics ERP.
• Demand planning and inventory coordination experience.
• APICS CPIM certification or similar supply chain certification.
• Lean or Six Sigma experience.
• Experience within metals, foundry, industrial manufacturing, or discrete manufacturing environments.
• Experience with KPI reporting, dashboards, and data visualization tools.
• Supplier performance management experience.
• Experience managing or improving KPIs such as:
  • On-Time-In-Full (OTIF) delivery
  • Forecast accuracy
  • Order cycle time
  • Customer satisfaction metrics
  • Team productivity metrics

Who You Are

• A customer-focused leader who can balance customer expectations with operational realities.
• Highly analytical and comfortable making data-driven decisions.
• Skilled at forecasting demand, managing priorities, and coordinating across departments.
• A strong communicator who can effectively work with customers, production teams, suppliers, and executive leadership.
• Process-oriented with a continuous improvement mindset.
• You thrive in a metrics-driven environment and understand how forecasting accuracy, delivery performance, and customer satisfaction impact business success.
• You are comfortable working within a variety of manufacturing environments and can quickly learn new products, processes, and customer requirements.
• You enjoy using data to identify opportunities, solve problems, and improve team performance.
• Someone who enjoys developing teams and creating scalable operational processes.

Additional Details

• Schedule: Full-Time, Onsite
• Salary Range: $70,000 - $90,000 with flexibility based on expereince
• Travel: Minimal
• Certifications: APICS CPIM or similar certifications preferred but not required

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Employer-Paid Short-Term Disability
• Employer-Paid Long-Term Disability
• Employer-Paid Life Insurance
• Voluntary Life Insurance
• Tuition Reimbursement
• Paid Time Off and Paid Holidays
• 401(k) with Company Match

Description

Dimensional Inspector

Location: Lebanon, PA

Employment Type: Full-Time, Non-Exempt

About the Role

PRL Industries is seeking a Dimensional Inspector to support the inspection and verification of precision-machined components used in critical defense and industrial applications. This role is responsible for performing detailed dimensional inspections, interpreting engineering drawings, validating product conformance, and ensuring all components meet customer and quality requirements. The ideal candidate will have strong inspection experience in a machine shop environment and be comfortable working with advanced inspection equipment, including CMM systems and portable measurement tools.

What You'll Do

• Perform dimensional inspections on machined components and manufactured parts.
• Inspect products to verify compliance with customer specifications, engineering drawings, and quality standards.
• Utilize CMM equipment, Faro Arms, height gauges, micrometers, calipers, bore gauges, and other inspection tools.
• Program and operate Coordinate Measuring Machines (CMMs) when required.
• Interpret and apply GD&T requirements during inspection activities.
• Document inspection results and maintain accurate quality records.
• Identify nonconforming conditions and communicate findings to quality and production teams.
• Assist with troubleshooting quality issues and support corrective action activities.
• Mentor and assist less experienced inspection personnel when appropriate.
• Maintain a safe, organized, and quality-focused work environment.

Must-Have Skills and Experience

(These are required for consideration.)

• Experience performing dimensional inspections in a manufacturing or machine shop environment.
• Proficiency using precision measuring instruments such as:
  • Faro Arm
  • Micrometers
  • Calipers
  • Bore Gauges
  • Height Gauges
• Ability to read and interpret engineering drawings and blueprints.
• Strong understanding of GD&T.
• Experience documenting inspection results and maintaining quality records.
• Strong attention to detail and commitment to quality.
• Ability to stand, walk, and work throughout a manufacturing environment.

Nice-to-Have Skills

(These are preferred but not required.)

• Experience programming Coordinate Measuring Machines (CMMs).
• Experience operating Faro Arm measurement systems.
• Previous experience training or mentoring inspectors.
• NDT experience.
• Experience within heavy manufacturing, machining, foundry, defense, or industrial environments.

Who You Are

• A quality-focused professional who takes pride in accurate inspection work.
• Comfortable working independently while collaborating with production and quality teams.
• Detail-oriented and methodical when reviewing measurements and specifications.
• Capable of identifying potential quality issues before they impact customers.
• Someone who enjoys mentoring others and helping maintain high inspection standards across the organization.

Additional Details

• Schedule: Monday-Thursday, 6:00 AM-4:30 PM, with mandatory overtime on Fridays
• Salary Range: $26-$30/hour based on experience
• Travel: None expected
• Certifications: None required
• Environment: Machine shop and manufacturing environment with exposure to production equipment and inspection operations
• Benefits:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Employer-Paid Short-Term Disability
  • Employer-Paid Long-Term Disability
  • Employer-Paid Life Insurance
  • Voluntary Life Insurance
  • Flexible Spending Account (FSA)
  • Tuition Reimbursement
  • Paid Time Off and Paid Holidays
  • 401(k) with Company Match

Description

Description

What You'll Do

• Troubleshoot and repair complex electrical, electronic, mechanical, optical, and software-related systems
• Perform advanced root-cause analysis and equipment recovery efforts
• Support equipment installations, upgrades, relocations, and modifications
• Collaborate with engineering and product support teams to resolve escalated technical issues
• Travel to customer sites throughout North America and internationally
• Create technical reports, troubleshooting documentation, and corrective action plans
• Deliver technical training and support continuous improvement initiatives

What We're Looking For

Must-Have Skills, Experience, and Education:

• Strong hands-on troubleshooting and repair experience
• Ability to diagnose failures at the component, subsystem, and system level
• Experience reading schematics, wiring diagrams, and technical manuals
• Background supporting complex electrical, electronic, electro-mechanical, automation, or industrial systems
• Strong communication and problem-solving skills
• Ability to travel approximately 40%

• Navy ET, FC, EM, STG, ETN, EMN, MMN
• Air Force Avionics, Radar, AGE, Electronic Warfare
• Army 94-Series Electronics Maintenance
• Marine Corps Avionics and Electronics Maintenance

Ideal Candidate

Benefits

• Medical, dental, and vision coverage
• 401(k) with company match
• Profit Sharing
• Paid time off and holidays

Why Phoenix?

Description

• Manipulates air separation controls to meet product specifications and production requirements
• Adjust plant control variables and manage process equipment parameters to meet production goals.
• Obtain knowledge base of the theory of air separation and related equipment associated with the process; understand the plant's water chemistry to assure proper cooling tower operations.
• Develop skills to trouble-shoot, evaluate issues affecting SOPs and take corrective actions.
• Performs maintenance on compressors, pumps, turbines, valves, motors, and other plant equipment.
• Reads and interprets technical drawings and manuals.
• Develop ability to interpret Process & Instrument Drawings to understand process operations, equipment and aid in trouble shooting system anomalies.
• Participate in the maintenance/updating of work instructions to assure accurate and current start-up and operational procedures.
• Demonstrate mechanical aptitude, evaluate equipment performance, perform routine calibration and maintenance of analytical test equipment and maintain appropriate records.
• Be safety conscious, i.e., meetings, work areas, eliminate hazards, etc.
• Ability to prepare and maintain production operations and distribution records to meet the requirements of FDA, DPA, OSHA, ISO Quality Systems and other internal and external requirements.
• Participate in the maintenance and updating of plant and equipment work instructions.
• Prepare and maintain production operations and distribution records to meet int/external requirements.
• Must maintain Qualified Electrical Worker certification.
• Prepare QA documents to certify product quality; transcribe/transfer data from process computer data bases and tables, etc. to prepare product loss and reports.
• Good communication skills (inter departmental, team members, vendors, etc.
• Responsible for reviewing and releasing medical grade product per FDA regulations.
• Troubleshooting the causes of plant operational issues + alarms, directly or in conjunction with the team.
• Assisting with starting / stopping the plants in a safe manner as dictated by operating conditions and needs.
• Optimizing plant performance by tracking performance data and implement best operating plan for plant.
• Executing productivity ideas and Best Practices to keep plant costs down.
• Interact closely with all the supporting groups/personnel for performance optimization and troubleshooting.

Description

Job Functions:

• Manipulates air separation controls to meet product specifications and production requirements
• Adjust plant control variables and manage process equipment parameters to meet production goals.
• Obtain knowledge base of the theory of air separation and related equipment associated with the process; understand the plant's water chemistry to assure proper cooling tower operations.
• Develop skills to trouble-shoot, evaluate issues affecting SOPs and take corrective actions.
• Performs maintenance on compressors, pumps, turbines, valves, motors, and other plant equipment.
• Reads and interprets technical drawings and manuals.
• Develop ability to interpret Process & Instrument Drawings to understand process operations, equipment and aid in trouble shooting system anomalies.
• Participate in the maintenance/updating of work instructions to assure accurate and current start-up and operational procedures.
• Demonstrate mechanical aptitude, evaluate equipment performance, perform routine calibration and maintenance of analytical test equipment and maintain appropriate records.
• Be safety conscious, i.e., meetings, work areas, eliminate hazards, etc.
• Ability to prepare and maintain production operations and distribution records to meet the requirements of FDA, DPA, OSHA, ISO Quality Systems and other internal and external requirements.
• Participate in the maintenance and updating of plant and equipment work instructions.
• Prepare and maintain production operations and distribution records to meet int/external requirements.
• Must maintain Qualified Electrical Worker certification.
• Prepare QA documents to certify product quality; transcribe/transfer data from process computer data bases and tables, etc. to prepare product loss and reports.
• Good communication skills (inter departmental, team members, vendors, etc.
• Responsible for reviewing and releasing medical grade product per FDA regulations.
• Troubleshooting the causes of plant operational issues + alarms, directly or in conjunction with the team.
• Assisting with starting / stopping the plants in a safe manner as dictated by operating conditions and needs.
• Optimizing plant performance by tracking performance data and implement best operating plan for plant.
• Executing productivity ideas and Best Practices to keep plant costs down.
• Interact closely with all the supporting groups/personnel for performance optimization and troubleshooting.

Description

Description

Plant Management and Operations:

Quality Control, Safety & Logistics:

Must-Have Skills, Experience, & Education:

Description

Description

The Operations Technician is responsible for supporting plant operations through material handling, equipment support, housekeeping, packaging, and production assistance activities. This role helps ensure safe, efficient operation of the facility while supporting production, maintenance, and logistics functions as needed.

The position requires a strong work ethic, flexibility, and the ability to perform a variety of hands-on tasks within an industrial manufacturing environment.