Description

Must-Have Skills, Experience, and Education

• High School Diploma or equivalent required; Associate degree in a technical discipline or comparable military experience preferred
• 2–4 years of experience in a similar technical or field service role
• Minimum 1 year of customer service experience
• Strong mechanical and electrical troubleshooting skills
• Ability to install, maintain, and repair complex industrial equipment
• Ability to read, analyze, and interpret technical manuals and electronic documentation
• Proficiency with Microsoft Office (Word, Excel, Outlook) and internet-based tools
• Ability to accurately document service activities, technical data, and repair actions
• Strong time management, organizational, and problem-solving skills
• Ability to work independently with minimal supervision
• Proven customer service skills with a strong focus on customer relationships
• Valid driver’s license with a clean driving record (no more than two minor moving violations in three years and no major violations in the last seven years)
• Willingness and ability to travel up to 90%, including domestic and international travel

Nice-to-Have Skills, Experience, and Education

• Experience servicing laser cutting or laser machining equipment (e.g., BLM, Trumpf, Amada, Mazak, or similar)
• Experience using electronic test and measurement equipment
• Familiarity with I/O structures for technical troubleshooting
• Fluency in Italian
• Prior experience supporting sales teams with technical demonstrations or customer training

Description

Must-Have Skills, Experience, and Education

• 3–5 years of experience as a Field Service Technician supporting automated machinery
• Strong mechanical and electrical troubleshooting skills
• Advanced understanding of PLC programs, HMI interfaces, motion control, multi-axis robotics, and vision systems
• Ability to troubleshoot complex industrial machinery independently
• Professional communication skills with strong customer-facing presence
• Ability to travel frequently with minimal notice, including day trips, overnight travel, and extended trips
• Valid driver’s license and passport
• Organized, solution-oriented mindset with strong planning and interpersonal skills

Nice-to-Have Skills, Experience, and Education

• Experience supporting automation in the food industry
• Background in plastics, bags, or packaging machinery
• Demonstrated leadership ability and initiative
• History of long tenure with previous employers

Company Description

Description

As a Maintenance Technician, you’ll play a critical role in keeping advanced production equipment running safely and efficiently. You’ll troubleshoot, repair, and perform preventive maintenance on electro-mechanical systems in a fast-paced manufacturing environment.

Your day-to-day will include:

• Troubleshooting and repairing electrical and mechanical equipment
• Preventive maintenance on motors, conveyors, pneumatic systems, and production machinery
• Working from electrical schematics, diagrams, and technical documentation
• Diagnosing equipment failures and minimizing downtime
• Ensuring all work is completed safely and in compliance with plant standards
  

Must Haves:

• 2+ years of electro-mechanical maintenance experience in an industrial or manufacturing environment
• Strong electrical troubleshooting skills
• Comfortable using a multimeter
• Experience working with 480V, 3-phase electrical systems
• Willingness to work nights and 12-hour shifts
• PLC exposure or industrial controls familiarity
  

Nice to Haves:

• Military maintenance backgrounds strongly encouraged
• Navy: EM, MM, FC
• Aviation Electrician
• Similar MOS / AFSC experience
• Food manufacturing, packaging, or high-speed production experience

Description

• Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
• Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
• Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
• Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
• Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
• Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
• Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

• Bachelor's degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years' experience in servicing critical power equipment
• Will consider High School Diploma/GED and 10 or more years' experience.
• Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
• Advanced level of ability to use Microsoft Office products.
• Moderate ability to self-Project Manage using MS Project or Excel.
• Advanced ability to write test plans and reports detailing test results.
• Military Preferred

Description

• Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
• Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
  
• Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
• Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
• Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
  
• Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
• Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

• Bachelor's degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years' experience in servicing critical power equipment
• Will consider High School Diploma/GED and 10 or more years' experience.
• Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
• Advanced level of ability to use Microsoft Office products.
• Moderate ability to self-Project Manage using MS Project or Excel.
• Advanced ability to write test plans and reports detailing test results.
• Military Preferred

Description

As the Service Technician, you will be in a field-based, customer-facing role that installs, services, maintains and modifies equipment at customer sites. The selected candidate will work at sites with minimal supervision and will perform on-site customer repairs and be responsible for delivering both timely and effective repairs. It will be your responsibility to provide on-site training after installs to help ensure the systems optimal performance resulting in superior customer satisfaction. The Field Service Technician will help with managing financial performance within their territory: meeting or exceeding budget for revenue generation, expense control and inventory management. The Field Service Tech/Engineer is a key contributor in maintaining ongoing customer interaction to solve and prevent technical difficulties. The Field Service Tech/Engineer interfaces directly with the Customer Care Manager, Technical Manager, Clinical Application Specialist, Product Managers, Sales Representatives, and customers. These interfaces are required to provide superior product service responsiveness and customer satisfaction. The Service Engineer integrates the technical capabilities and available resources, with effective territory and business management skills to develop and maintain superior service levels. You will need to make decisions on best plan of action to keep the customer's equipment downtime to a minimum.

Specific responsibilities include:

• Possess total familiarity with mechanical, electronic, optical, and operational aspects of designated products as evidenced by the ability to effectively install and repair/service designated instruments.
• Provide customer troubleshooting assistance as required.
• Provide product service for clinical field trial installations.
• Perform warranty and maintenance work necessary to keep customer level of service and satisfaction high.
• Recommend service manual revisions.

Requirements:

• Candidates must have top-notch electronic systems knowledge and troubleshooting/repair skills in addition to unparalleled customer service skills (relationship development, conflict management, active listening and problem solving, interpersonal communication, etc.). Experience in the Bio-Medical field is a huge plus, but not required. Candidates must be able to interpret electronic system schematics and flow-charts. A highly tuned mechanical aptitude and the ability to visualize and explain situations and resolutions are also critical in this role. Excellent customer service, communication (oral & written), documentation, and PC skills are essential to this position's success.

Description

In this role, the employee is expected to provide dedicated electrical controls support for the production team and customer field service events (scheduled maintenance, upgrades, unplanned maintenance, and warranty work) for gas turbine engines and related systems.

DUTIES AND RESPONSIBILITIES:

• Provide dedicated electrical support for a single customer field service events (scheduled maintenance, upgrades, unplanned maintenance, and warranty work) for packages and related systems.
• Collaborate with the Field Service team to improve commissioning processes, plan standard work, and develop work scope for new technology.
• Document maintenance activities as required for Field Service Reports.
• Provide controls and electrical support during Test-Line Commissioning and field service events for RPS projects.
• Internal and External customer focal point for all field related electrical/controls problems.
• Solicit direct customer feedback on RPS controls and provide this feedback to the organization to continuously improve our customer relations.
• Provide prompt technical support for service revealed controls related problems. Includes developing and implementing technical solutions to ensure solutions are brought to the field and production in a cost-effective manner while meeting customer expectations.
• Collaborate with the Engineering team to troubleshoot field issues, provide recommendations for improved performance, root cause analysis, and assist in development of new technology.
• Provide support to RPS Engineering in the in-house testing of new control system designs and evaluation of improvements related to control system fixes.
• Collaborate with RPS Electrical FSE's, learn the requirements to perform electrical and controls commissioning tasks.
• Sign-off and take accountability for control system commissioning and re-commissioning.
• Be available for on-call support after hours and weekends.
• Travel as needed to support the controls and electrical commissioning of customers refurbished and new engines in multiple geographic areas.
• Support configuration tracking of customer engines.
• Support the customer's and RPS environmental, health, and safety programs.
• Project management responsibilities for customer specific projects. Includes initial feasibility studies, contract definition, commissioning activities, schedule fidelity, subcontractor management, and customer interface.
• Provide technical guidance and input during development of RPS new projects/programs.
• Provide input to RPS technology roadmap and strategic business plan.
• Develop, approve, and implement methods to achieve cost and schedule reductions, performance, and quality enhancements.

SUPERVISORY RESPONSIBILITIES:

• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS:

• Acknowledges that learning and growth are keys to personal and professional success and is willing and able to share with others.
• Attentive to detail, organized and passionate!
• Take pride in doing good work, have a positive attitude, and believe guest satisfaction comes first
• 5-7 years of hands-on experience with industrial/marine gas turbines, and control systems.
• Strong customer relations experience, develop and enhance customer relationships. Ability to work effectively in high pressure, time & cost sensitive situations, oftentimes under direct customer observation.
• Deals effectively in a dynamic environment, maintaining focus and continuity with customers, subcontractors, and senior management. Work cross functionally within the RPS teams.
• Demonstrated project, product, and subcontract management skills.
• Demonstrated expertise and hands-on experience in commissioning and troubleshooting controls and electrical systems in the field. Delivery on internal and external commitments.
• Demonstrated communication skills, both oral and written, provide clear and concise technical field service reports.
• Adhere to health, safety, and environmental standards and procedures.
• Physically able to perform the tasks as required. Ability to pass an eye exam, sufficient visual acuity to perform inspections as needed.
• U.S. work authorized applicants only
• Experience with Oil & Gas regulations and meeting product certification requirements.
• Experienced with Microsoft Office products such as Word and Excel.
• Travel domestically up to 65% of the time in support of RPS fielded products.

COMPETENCIES:

• Experience - Demonstrated experience with programming, field application modifications. Experience with Woodward Controls, GE MKle Controls, and Micro Net ControlsPLC is highly recommended. Hands-on experience with Programmable Logic Controllers, such as Allen-Bradley ControlLogix, Wago Fieldbus, or similar industrial controllers. Have an understanding with programming in high level programming languages (C, IEC-61131-3 Structured Text, Java script, ladder logics, etc.) desired, but not essential.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes profits and revenue; Conserves organizational resources.
• Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Managing People Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently required to stand
• Frequently required to walk
• Occasionally required to sit
• Frequently required to utilize hand and finger dexterity
• Frequently required to climb, balance, bend, stoop, kneel or crawl
• Frequently required to talk or hear
• Occasionally work near moving mechanical parts
• Occasionally work around fumes, airborne particles, or toxic chemicals
• Frequently exposure to outside weather conditions
• While performing the duties of this job, the noise level in the work environment is usually moderate
• The employee must occasionally lift and/or move more than 50 pounds
• Specialized equipment, machines, or vehicles used: Various forklifts, manlift, scissor lifts, overhead cranes.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Description

Must-Have Skills, Experience, and Education

• Hands-on experience with aerospace or defense hardware testing
• Experience supporting functional testing (ATP) and qualification testing, including environmental, shock, and vibration testing
• Experience setting up, executing, and troubleshooting tests in a laboratory environment
• Ability to execute defined test methods and procedures aligned to certification or end-use requirements
• Experience building and troubleshooting test fixtures and test setups
• Familiarity with environmental test equipment and lab commissioning activities
• Ability to work closely with engineering and manufacturing teams in a collaborative environment
• Working knowledge of aerospace and defense test standards, including:
  • DO-160
  • MIL-STD-810
  • MIL-STD-202
• Working familiarity with CAD systems, PDM tools, and GD&T
• Strong attention to detail and documentation practices
• Must be a U.S. Person as defined by ITAR regulations (U.S. Citizen, Permanent Resident, or Protected Person)

Nice-to-Have Skills, Experience, and Education

• Experience supporting early prototype testing through full qualification
• Exposure to avionics, electromechanical systems, or power electronics testing
• Experience supporting lab buildouts or commissioning of new test infrastructure
• Background in highly cross-functional engineering environments

Description

A diversified power company with extensive experience with aero-derivative gas turbines. They specialize in doing business in remote, challenging locations; willing to go to places that competitors won't. They package power and turbomachinery packages for use in the power generation and gas compression markets. They are also the exclusive packager of Siemens' newest aero-derivative gas turbine, the 44 MW SGT-A45 mobile gas turbine.

Position Description:

Manage a team of electrical workers in the assembly and wiring of aeroderivative power plants. Average time to put a system together is 2 months. The company produces an avg of 8-12 per year. Coordinate all production activities and operations for the electrical assembly staff. Must be proficient in reading P&ID and electrical schematics. This position will report to the head of assembly and test.

• Serves as first-line supervisor directing, instructing and coordinating a variety of installation task associated with the manufacturing of power units.
• Lead and support the development and training of staff.
• Works in coordination with team lead to manage the daily operations of assigned employee(s), assuring overall quality, productivity, and policy / contract adherence.
• Supports employee(s) by answering questions and assisting where needed.
• Manages the activities of electrical teams within assigned areas of production.
• Achieves required safety, quality, delivery and performance levels.
• Develops, coordinates, leads and executes daily electrical assembly plans.
• Fosters a culture of continuous improvement.
• Owns customer satisfaction with everything under your direction.

SUPERVISORY RESPONSIBILITIES:

• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS:

• 3-5 years experience or related experience
• One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. High School Degree or equivalent preferred.
• Able to work with teams and communicate clearly with team leaders and team members.
• Acknowledges that learning and growth are keys to personal and professional success and is willing and able to share with others.
• Attentive to detail, organized and passionate!
• Takes pride in doing good work, have a positive attitude, and believe guest satisfaction comes first
  

Description

In this role, the Prototype and Qualification Test Engineer will lead functional and environmental testing, support and assist with test infrastructure development, and work directly with design and manufacturing to shape product decisions early. This is a hands-on role for someone who wants to take ownership to build the test environment the right way.

Responsibilities:

• Own the functional, environmental, and qualification testing for new product programs from early prototype through qualification.
• Execute test strategies, plans, and procedures defined for specific end-use requirements or certification needs.
• Support the Prototype and Qualification Lab buildup, test equipment commissioning and operation, including selection and set-up.
• Design and build in-house test fixtures and setups to support functional and environmental testing across avionics, electromechanical, and power electronics product lines.
• Work closely with design and manufacturing engineers to provide early feedback and influence product design for testability and qualification success.
• Maintain impartiality through all test methods and processes.
• Provide technical guidance to test specialists and technicians.

Standards and Technical Exposure:

Working knowledge of relevant aerospace and defense test standards, including:

• DO-160
• MIL-STD-810
• MIL-STD-202

Must-Have Skills, Experience, and Education:

• Test engineering hands-on experience with aerospace and defense hardware functional and environmental testing.
• Ability to apply engineering first principles to understand and simplify test and qualification requirements.
• Hands-on test set-up fabrication & assembly, hardware troubleshooting, and working directly with physical systems in a lab environment.
• Experience collaborating with design and manufacturing engineers, with an understanding of how design and process decisions affect test and qualification outcomes.
• Experience supporting Avionics, Electromechanical, or Power Electronics systems Functional Testing (ATP) and Qualification Testing efforts, including environmental, shock and vibration, etc.
• Working familiarity with CAD, PDM and GD&T.
• Comfortable operating with a high level of ownership within a collaborative, cross-functional team.

What will set you apart:

• Familiarity with quality management systems and lab accreditation environments such as AS9100 and ISO 17025.
• Strong troubleshooting and root cause analysis skills.
• Comfort contributing within tightly integrated design, build, and test teams.

This position requires the use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a US person as: any individual who is granted U.S. citizenship; or any individual who is granted U.S. permanent residence ("Green Card" holder); or any individual who is granted status as a "protected person" under 8 U.S.C 1324b(a)(3).