Description

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Job Title: Service Engineering Technical Project Manager

Location: Orlando, FL
Travel Requirements: 10%-20%
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Summary
The Service Engineering Technical Project Manager serves as the primary technical focal point for assigned units, handling both internal and external responsibilities. This role involves defining and forecasting outage scopes, tracking modification implementation, and leading investigations and root cause analyses. Collaborating with the Program Service Manager and Project Management Office, this role provides technical expertise and represents the company in customer-facing interactions.
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Essential Duties & Responsibilities
Core Responsibilities
• Serve as the internal and external technical point of contact for assigned units.
• Act as the customer-facing technical representative for assigned units.
• Assess and manage technical risks, providing probability and impact assessments.
• Support configuration planning and management for assigned units.
• Provide technical support for sales and commercial operations.
• Define outage scopes and manage technical work scope for planned and emergent outages.
• Maintain modification applicability states in Wind Chill and associated tools.
• Provide onsite and remote technical support during outages.
• Lead root cause analysis investigations and plan on-site actions.
• Coordinate technical resources and support teams (GTSE, RMC, TOMONI).
• Review parts pedigree, manufacturing, and repair NCRs.
Investigations & Improvements
• Conduct root cause analysis for quality issues and operational failures.
• Lead cross-functional teams to resolve critical incidents using RCA techniques (8D, Fishbone, Fault Tree).
• Develop and implement process improvements based on RCA findings.
Other Responsibilities
• Become proficient in product lines (GT, ST, GEN, AUX, BOP, Controls, Tuning, and Operation).
• Maintain fleet data and experience records (Inspection Reports, Fleet Risk, ORAP).
• Review Field Service reports and document lessons learned.
• Develop and issue technical solutions (Service Products, GTBs, AGTMIs).
• Prepare presentations for user conferences and customer meetings.
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Qualifications
Education & Experience
• Bachelor’s or Master’s degree in Mechanical Engineering preferred (equivalent experience considered).
• Minimum 8 years of experience in rotating equipment design/service or combined cycle power plant operations.
• 5+ years of experience in complex root cause analysis.
• Six Sigma certification or equivalent experience preferred.
Knowledge & Skills
• Strong commercial awareness and ability to manage cross-functional teams.
• Proficient in RCA methodologies (8D, Fishbone, Fault Tree, etc.).
• Excellent verbal and written communication skills.
• Proficient in MS Office Suite (Word, Excel, Outlook).
• Strong ability to work under pressure, meet deadlines, and deliver exemplary customer service.
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Physical Requirements
• Ability to lift and carry up to 50 lbs.
• Frequent ability to talk, listen, and communicate clearly via telephone.
• Consistent ability to meet attendance and productivity standards.

Description

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Position Details:
Title: Field Project Manager
Location: Austin, TX
Schedule: Typically, M-F / day shift
Compensation: $30-40/hr.
Benefits: Company offers an excellent benefits package including consumer-driven health plan (full medical/dental/vision); ADD/STD/LTD and life insurance; Flexible Spending Accounts for health care and dependent care; tuition assistance; a matching 401K; supplementary company pension plan; other fringe benefits (product/service discounts, exceptional work-life balance programs, scholarship programs for children, generous vacation / leave policies, etc.).
Travel: local, site to site coverage

Position Description:
The company is looking for a full-time, enthusiastic, results driven and forward-thinking Field Project Manager to join our amazing culture. In this role, you will be responsible for the installation, programming, system start-up/check-out, certification, and related customer training on assigned Fire, Security, and/or Building Automation projects. Works with management and the administrative project team to ensure projects are effectively executed within contractual scope, budgeted cost, and time schedules. As a Field Project Manager, you are a part of a dynamic team that allows you to grow as the company grows.

Who You Are
You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Field Project Manager.

What you’ll do with “Our Training and Your Experience”
• The company's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping them grow the company by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
• Oversees overall site management of project(s) for successful and timely completion within budget and scope of work as required by the contract. Works with the Project Coordinator to prepare project installation plan and implement job procedures.
• Supervises Project Specialists, Installers and subcontractors in the field. May perform managerial responsibilities including but not limited to: mentoring, coaching and developing colleagues; planning, assigning, and directing work.
• Coordinates and supervises subcontractors including directing on-site activities and verifying quality assurance standards.
• Works closely with the Project Coordinator to assist in the overall coordination of specific projects; makes recommendations regarding potential changes in scope and identifies ways to continuously improve customer satisfaction.
• Identifies potential project risks, communicates to appropriate parties and assists in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines.
• Responsible for overall quality of the installation in accordance with national and local codes, and company standards.
• Installs, programs, tests, repairs, and services a variety of systems and equipment which may include security, fire alarm & life safety, and/or building automation. Colleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction.

What You’ll Need
• Exceptional customer focus and ability to regularly work under pressure; consistent ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted.
• Strong supervision skills and installation experience related to building automation systems, fire alarm systems, and/or electronic security systems; may adapt procedures, processes, tools to meet the more complex requirements of the job.
• Strong field supervision skills and proven ability to troubleshoot problems and look for solutions.
• Must be a self-starter and work well without supervision.
• Advanced mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper) and ability to read blueprints and drawings; advanced math skills (for some positions, this may include calculating area, velocity, resistance, voltage, etc).
• Frequent visits to jobsites are required. Minimal overnight travel is required. Valid driver’s license required.





• Strong verbal, written and interpersonal communication skills.
• Advanced organizational skills and the ability to handle multiple projects simultaneously.
• Highly proficient computer skills including familiarity with MS Office applications (Outlook, Word, Excel)

Requirements:
Education: College degree, trade school or equivalent experience
Minimum Experience: 5-7 relevant
Preferred Experience: (but not required):
• Experience in 1 or more of the following industries: electronic, fire alarm & life safety, and/or building automation
• College degree in Electronics
• EST Certifications
• NICET Certification

Description

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Position Details:
Title: Fire Alarm Service Technician
Location: Austin, TX
Schedule: Typically, M-F / day shift
Compensation: $60-70k starting annualized wage DOEQ / OT as permitted. Company vehicle and tools provided. Merit bonus and promotion based on proven performance.
Benefits: Company offers an excellent benefits package including consumer-driven health plan (full medical/dental/vision); ADD/STD/LTD and life insurance; Flexible Spending Accounts for health care and dependent care; tuition assistance; a matching 401K; supplementary company pension plan; other fringe benefits (product/service discounts, exceptional work-life balance programs, scholarship programs for children, generous vacation / leave policies, etc.).
Travel: Primarily Austin, TX (80%).

Position Description:

The company is seeking a skilled and customer-focused Fire Alarm Service Technician to join their growing team in the Austin area. In this role, you’ll handle the service, repair, and troubleshooting of fire alarm and life safety systems for a global leader in integrated building solutions.

Overview:
Company is seeking a skilled and customer-focused Fire Alarm Service Technician to join their growing team in the Austin area. In this role, you’ll handle the service, repair, and troubleshooting of fire alarm and life safety systems for a global leader in integrated building solutions.

Key Responsibilities:
• Install, program, repair, and maintain fire alarm and life safety systems
• Troubleshoot system issues and provide technical support to customers
• Read and interpret schematics and manuals
• Ensure all work complies with safety standards and regulations
• Work closely with supervisors and project teams to deliver high-quality service
• Minimal overnight travel; mostly local work
Must-Have Qualifications:
• 3–5 years of hands-on field experience in fire alarm systems
• Strong troubleshooting, electrical, and mechanical skills
• Working knowledge of NFPA codes
• Valid driver’s license and clean driving record
Preferred (but not required):
• NICET or manufacturer certifications (Honeywell, Notifier, Simplex, etc.)

Description

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Position Details:
Title: Operations Supervisor
Location: Austin, TX
Schedule: Typically, M-F / day shift
Compensation: $110k-$125k/yr. Plus, Performance bonuses.
Benefits: Company offers an excellent benefits package including consumer-driven health plan (full medical/dental/vision); ADD/STD/LTD and life insurance; Flexible Spending Accounts for health care and dependent care; tuition assistance; a matching 401K; supplementary company pension plan; other fringe benefits (product/service discounts, exceptional work-life balance programs, scholarship programs for children, generous vacation / leave policies, etc.).
Travel: Office-based, Monday–Friday

Position Description:
The company is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Supervisor to join our amazing culture. As an Operations Supervisor, you are a part of a dynamic team that allows you to grow as the company grows

Who You Are
You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability, and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Operations Supervisor.

What you’ll do with “Our Training and Your Experience”
• Company's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow the company by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
• Responsible for maximizing customer satisfaction by effectively executing all assigned projects.
• Responsible for the effective management of resources, costs and customer satisfaction for effective project completion and delivery.
• Assists the Operations Manager and oversees Project Managers and/or Coordinators in all aspects of the project.

What You’ll Need
• Customer Focus – Maintaining awareness of and seeking to meet of the needs and wants of the customer.
• Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop, and mentor others within the Operations Department.
• Strong financial analytical skills, including cost control.
• Excellent Microsoft Outlook, Project, Excel, Word, and PowerPoint skills.
• Strong team leadership, team building, and facilitation skills.


Requirements:
Education: College degree, trade school or equivalent experience
Minimum Experience: 3-5 years relevant
Preferred Experience: (but not required):
• Engineering, Field, or project management
• Experience in 1 or more of the following industries: electronic, fire alarm & life safety, building automation, and/or healthcare
• Previous project supervisory

Description

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Position Details:
Title: Fire Alarm Installation Technician
Location: Austin, TX
Schedule: Typically, M-F / day shift
Compensation: $60k-$70k starting annualized wage DOEQ / OT as permitted. Company vehicle and tools provided. Merit bonus and promotion based on proven performance.
Benefits: Company offers an excellent benefits package including consumer-driven health plan (full medical/dental/vision); ADD/STD/LTD and life insurance; Flexible Spending Accounts for health care and dependent care; tuition assistance; a matching 401K; supplementary company pension plan; other fringe benefits (product/service discounts, exceptional work-life balance programs, scholarship programs for children, generous vacation / leave policies, etc.).
Travel: Primarily Austin, TX (80%).

Position Description:
The company is looking for a full-time, enthusiastic, results driven and forward-thinking Fire Alarm Technician to join our amazing culture. In this role, you will install, program, perform system start-up/check-out, testing/commissioning, customer training and all associated documentation on assigned projects including small or less complex projects. As a Fire Alarm Technician, you are a part of a dynamic team that allows you to grow as the company grows.

What you’ll do with “Our Training and Your Experience”
• Installs, programs, test, repairs, and services a variety of systems and equipment which may include security, fire alarm & life safety, and/or building automation with guidance as needed. Colleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction. Refers more complex issues to higher level colleagues.
• Familiar with basic blueprints, schematics, manuals, and other specifications to determine installation procedures
unassisted, may require assistance with more complex specifications.
• Interprets manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using standard test instruments and hand tools.
• Basic understanding of building, mechanical, sprinkler and fire codes.
• Operates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions. Writes routine programs for systems.
• Acts as “our customer’s best service provider” at all times thereby ensuring Company Technologies is the y
customer’s first choice for service.
• Consult with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work.
• May advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.
• Executes many of the technical aspects of multiple projects with varying timelines and budgets including,
programming, graphics development, start-up, certification testing, customer training, close -out documentation, and on-going technical support etc..
• Identifies potential project risks, communicates to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines.
• Works with Fire Alarm Designer to ensure fire alarm system meets all relevant codes and standards.
• Achieve NICET Level II certification in Fire Alarm Systems.
• Acquire low voltage electrical license.
• Works closely with the Project Manager and/or Operations Manager and assists in the overall coordination of specific projects; makes recommendations regarding quality of work and potential changes in scope and identifies ways to continuously improve customer satisfaction.

Requirements:
• Exceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted.
• Ability to convey complex subject matter to a non-technical audience.
• Willing to learn technical skills and/or experience related to fire alarm systems, and/or electronic security systems.
• To be a self-starter and work well with direct supervision.
• Experience terminating, programming, and commissioning small or less complex fire alarm systems.
• Basic understanding of electronics, including Ohm’s Law.
• Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper).
• To be driven to achieve necessary certifications/licensing related to products, industry, and city/state.
• A valid driver’s license with a clean driving record.
• Ability to travel locally to jobsites on a regular basis. Minimal overnight travel may be required.

Description

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Position Details:
Title: Field Service Technical Coordinator
Location: Roanoke, VA
Shift: Mon-Fri, 8a-5p
Compensation: 65K depending on qualifications and experience!
Benefits: Health and dental coverage, 401K, paid holidays, generous PTO, and more!
Travel: Very little travel may be required, <10%

Position Description:
Company is looking to add Field Service Technical Coordinator to their growing team in Roanoke, VA!

Responsible for performing job evaluations of ongoing jobs to make sure they are progressing on time and without issues. Assist departmental manager in responding to customer service and warranty issues, scheduling, field service work, ordering job materials, maintain records, complete quotes.

Respond to customer service issues raised by customer.
Provide field instructions and statements of work to field service personnel for service and warranty issues.
Order and ship materials for field and warranty work.
Review the progress of a project and determine if it’s on schedule.
If project is behind schedule, determine resolution to complete on time.
Report back to the Field Service Manager on how projects are progressing and suggest improvements.
Maintain spreadsheets related to field service and warranty jobs.
Maintain individual job records, materials lists, statistical reports, and other reports as necessary.
Review Engineering drawings, control prints, and materials lists for use in field.
Perform other tasks as required by manager to support completion/resolution of all field or warranty work.

Requirements:
• High school diploma or Equivalent (GED).
• Minimum of five years electrical
• Minimum of five years electrical trouble-shooting
• Minimum of five years basic carpentry
• Ability to operate a computer and associated software to include MS Office programs.
• Demonstrated ability to coordinate a high level of activity under a variety of conditions and constraints with multiple projects at the same time, including any of your own.
• Ability to oversee projects, checking for accuracy, efficiency, quality of work and timeliness of progress.
• Ability to work professionally with multiple and varied personality types
• Ability to solve problems in a variety of situations with limited standardization.
• Excellent communication skills to effectively present information to customers.
• Ability to communicate effectively with Field Service Techs verbally or in writing.
• Ability to support Field Service Techs to improve their work and become more efficient while keeping safety the number one priority.

Description

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Position Details:
Title: Field Service Technician I, II, III
Location: Roanoke, VA max region 1 hr away
Shift: 10-hour days based on customer site and business requirements. Must be open to working off-shift hours, and possible 7-day weeks.
Compensation: $20-$38/hr + $59 perdiem depending on qualifications and experience! + OT and company bonus eligible!
Benefits: Health and dental coverage, 401K, paid holidays, generous PTO, and more!
Travel: This is a high-travel Field Service position. Typically spending 2-3 weeks on the road at a time. Company provides per diem, travel card, mileage reimbursement, service truck, laptop, phone, tools, etc.

Position Description:
Field Service Technicians travel to customer sites as a company representative to perform installation and repairs per customer requests and/or warranty on company buildings and structures.
• Interpret engineering drawings, electrical control prints, and schematics.
• Experience/Knowledge in carpentry and electrical preferred.
• Hook up power and controls according to prints/schematics
• Be familiar with framing construction standards.
• Operate all power equipment as required to complete required work (e.g. Battery operated hand tools, power saws, crimping tools, scarifier, and air tools including sprayers)
• Install air conditioning equipment, cable ladder systems, hoods, battery systems, waveguide entries, halo ground systems and other types of grounding systems.
• Hang and/or repair doors and locks as required, to include installing hardware, assembling doors, and/or painting doors.
• Complete framing, sheathing, trim work and floor tile installation, as required.
• Make minor concrete repairs and apply concrete buildings coatings and finishes.
• Other duties as assigned by manager to complete repairs according to customer agreements and/or requirements.

Requirements:
• High school diploma or Equivalent (GED).
• 1-3 years’ experience, Basic carpentry and electrical preferred
• Demonstrated ability to coordinate a high level of activity under a variety of conditions and constraints.
• Knowledge of electrical wiring standards and the National Electric Codes
• Ability to solve problems (trouble shoot issues) in a variety of situations with limited standardization.
• Excellent communication skills to effectively present and handle information to customers
• Ability to understand and follow instructions given verbally, written, or in diagram format.

Description

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Position Details:
Title:
Project Engineer (PE)
Location:
• San Jose, CA
• Bowling Green, OH
• Sparks, NV
Shift or Travel:
Primarily on-site, with potential travel as required to support project needs.
Compensation:
Target base salary: ~$65K–$90K
Bonuses/Additional Compensation: Relocation or sign-on bonus available on a case-by-case basis. Annual incentive bonuses depend on position level and company performance.
Benefits:
The company provides a comprehensive and industry-leading benefits package, including:
• A variety of medical plan options, predominantly covered by CEI.
• A wellness program.
• 401(k) with company match.
• Tuition reimbursement.
• Corporate discounts.
• 14 paid holidays per year.
• Two to four weeks of vacation, depending on tenure.
Travel:
May include occasional travel to support project needs.
Vaccine Requirement:
Not specified.
Position Description:
The Project Engineer (PE) role is a developmental position designed to provide exposure and growth into the world of Project Management within the company. As a PE, you will work directly for a project manager or project executive, supporting field, engineering, and design teams.
Key Responsibilities:
• Coordinate material delivery dates for onsite needs.
• Maintain RFI, submittals, and change order logs.
• Serve as a key point of contact for internal customers.
• Assist in project execution and process management.
• Participate in vendor off-sites, training sessions, and learning opportunities.
This is an entry-level role ideal for those eager to learn and build a career in electrical construction. No prior experience in electrical construction is required, just a willingness to learn and collaborate.
Requirements:
• Strong organizational and communication skills.
• Ability to manage multiple tasks and projects simultaneously.
• Eagerness to learn from and collaborate with field and project teams.
• Enthusiasm for hands-on experience and professional growth opportunities.

Description

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Position Details:
Title:
Project Engineer (PE)
Location:
• San Jose, CA
• Bowling Green, OH
• Sparks, NV
Shift or Travel:
Primarily on-site, with potential travel as required to support project needs.
Compensation:
Target base salary: ~$65K–$90K
Bonuses/Additional Compensation: Relocation or sign-on bonus available on a case-by-case basis. Annual incentive bonuses depend on position level and company performance.
Benefits:
The company provides a comprehensive and industry-leading benefits package, including:
• A variety of medical plan options, predominantly covered by CEI.
• A wellness program.
• 401(k) with company match.
• Tuition reimbursement.
• Corporate discounts.
• 14 paid holidays per year.
• Two to four weeks of vacation, depending on tenure.
Travel:
May include occasional travel to support project needs.
Vaccine Requirement:
Not specified.
Position Description:
The Project Engineer (PE) role is a developmental position designed to provide exposure and growth into the world of Project Management within the company. As a PE, you will work directly for a project manager or project executive, supporting field, engineering, and design teams.
Key Responsibilities:
• Coordinate material delivery dates for onsite needs.
• Maintain RFI, submittals, and change order logs.
• Serve as a key point of contact for internal customers.
• Assist in project execution and process management.
• Participate in vendor off-sites, training sessions, and learning opportunities.
This is an entry-level role ideal for those eager to learn and build a career in electrical construction. No prior experience in electrical construction is required, just a willingness to learn and collaborate.
Requirements:
• Strong organizational and communication skills.
• Ability to manage multiple tasks and projects simultaneously.
• Eagerness to learn from and collaborate with field and project teams.
• Enthusiasm for hands-on experience and professional growth opportunities.

Description

Go to end  ⇓
Position Details:
Title:
Project Engineer (PE)
Location:
• San Jose, CA
• Bowling Green, OH
• Sparks, NV
Shift or Travel:
Primarily on-site, with potential travel as required to support project needs.
Compensation:
Target base salary: ~$65K–$90K
Bonuses/Additional Compensation: Relocation or sign-on bonus available on a case-by-case basis. Annual incentive bonuses depend on position level and company performance.
Benefits:
The company provides a comprehensive and industry-leading benefits package, including:
• A variety of medical plan options, predominantly covered by CEI.
• A wellness program.
• 401(k) with company match.
• Tuition reimbursement.
• Corporate discounts.
• 14 paid holidays per year.
• Two to four weeks of vacation, depending on tenure.
Travel:
May include occasional travel to support project needs.
Vaccine Requirement:
Not specified.
Position Description:
The Project Engineer (PE) role is a developmental position designed to provide exposure and growth into the world of Project Management within the company. As a PE, you will work directly for a project manager or project executive, supporting field, engineering, and design teams.
Key Responsibilities:
• Coordinate material delivery dates for onsite needs.
• Maintain RFI, submittals, and change order logs.
• Serve as a key point of contact for internal customers.
• Assist in project execution and process management.
• Participate in vendor off-sites, training sessions, and learning opportunities.
This is an entry-level role ideal for those eager to learn and build a career in electrical construction. No prior experience in electrical construction is required, just a willingness to learn and collaborate.
Requirements:
• Strong organizational and communication skills.
• Ability to manage multiple tasks and projects simultaneously.
• Eagerness to learn from and collaborate with field and project teams.
• Enthusiasm for hands-on experience and professional growth opportunities.