Description

The company provides top of the line, full and partial automation solutions for both direct mail and retail pharmacies. The OptiFill and RIVA service groups provide support and expertise to the customers on company equipment and product lines. Field Service Representative(s) will be primarily responsible for providing Level 2 technical support to customers and third-party Level 1 support vendors, along with managing and maintaining the relationship with the customers on behalf of the company.

• Focus on customer needs and satisfaction by troubleshooting, installation, validation, maintenance and service repair needs on pharmacy automated equipment.
• Perform 2nd Level hardware preventive and corrective maintenance, as well as some software maintenance.
• Schedule 1st Level (3rd party) resources, including preventative maintenance and service calls.
• Monitor and support 1st Level (3rd party) resources to complete emergency break fix service calls.
• Support the facility group with any enhancements or upgrades that may impact the operation of the company system by providing information and technical knowledge for a successful implementation.
• Work with the facility (customer) to schedule appropriate downtime for preventive and corrective maintenance.
• Provide a summary of work performed at the frequency and detail required by the facility to document the servicing of the system.
• Preplanned service calls outside of normal business hours may be required to accommodate user schedules, ex: preventative maintenance may be conducted during the evening. In order to be successful in this role, you should have at least 5 years’ experience in the troubleshooting, maintenance and repair of Electronic / Electrical and computerized electro-mechanical systems such as robotics, conveyors, sensors and PLCs (specifically RS Logic).

Must-Have Skills, and Experience:

• A good mechanical aptitude is desired, as is some level of expertise with computers (software, remote diagnostics, windows-based networking etc).
• Must be service-minded and customer-focused.
  

Description

The company provides top of the line, full and partial automation solutions for both direct mail and retail pharmacies. The OptiFill and RIVA service groups provide support and expertise to the customers on company equipment and product lines. Field Service Representative(s) will be primarily responsible for providing Level 2 technical support to customers and third-party Level 1 support vendors, along with managing and maintaining the relationship with the customers on behalf of the company.

• Focus on customer needs and satisfaction by troubleshooting, installation, validation, maintenance and service repair needs on pharmacy automated equipment.
• Perform 2nd Level hardware preventive and corrective maintenance, as well as some software maintenance.
• Schedule 1st Level (3rd party) resources, including preventative maintenance and service calls.
• Monitor and support 1st Level (3rd party) resources to complete emergency break fix service calls.
• Support the facility group with any enhancements or upgrades that may impact the operation of the company system by providing information and technical knowledge for a successful implementation.
• Work with the facility (customer) to schedule appropriate downtime for preventive and corrective maintenance.
• Provide a summary of work performed at the frequency and detail required by the facility to document the servicing of the system.
• Preplanned service calls outside of normal business hours may be required to accommodate user schedules, ex: preventative maintenance may be conducted during the evening. In order to be successful in this role, you should have at least 5 years’ experience in the troubleshooting, maintenance and repair of Electronic / Electrical and computerized electro-mechanical systems such as robotics, conveyors, sensors and PLCs (specifically RS Logic).

Must-Have Skills, and Experience:

• A good mechanical aptitude is desired, as is some level of expertise with computers (software, remote diagnostics, windows-based networking etc).
• Must be service-minded and customer-focused.
  

Description

In this role, you will perform installation and service work in a safe, efficient, and profitable manner while accurately tracking productive labor time versus travel time. You will complete preventive maintenance in accordance with customer-specific service programs and maintain detailed documentation of all work performed, including parts usage and service records. This position requires Stanley equipment updates and ANSI A156.10 standards, as well as keeping technical manuals and documentation up to date. You will be responsible for maintaining company vehicles, tools, and equipment in proper working conditions, managing service vehicle parts inventory, and ensuring all equipment is tested and safety-checked before leaving job sites. A professional appearance and high-quality workmanship are always expected, along with delivering excellent customer service and maintaining positive customer relationships. You may also assist with training and mentoring other technicians on installation and service methods.

Must-Have Skills, Experience, and Education

• High School Diploma or GED
• Valid, unrestricted state driver's license
• Strong verbal and written communication skills
• Ability to work independently in field-based environments
• Ability to lift 75–100 pounds
• Ability to sit while driving for extended periods (up to 2 hours or more)
• Ability to stand on concrete for extended periods (up to 8 hours)
• Ability to stoop, crouch, kneel, crawl, and twist as required
• Vision adequate for near, far, and color recognition
• Ability to work in various weather and climate conditions
• Flexible schedule with availability to work nights and/or weekends as needed

Nice-to-Have Skills

• Prior experience installing automatic door systems
• Construction experience installing door frames, windows, or glazing systems
• Background in electrical, automotive, or carpentry work
• Experience with databases or system configuration

Description

• We align with all applicable codes, regulations, governmental agency and Company directives related to building operations and work safety.
• Inspect building systems including fire alarms, HVAC, and plumbing to ensure operation of equipment is within design capabilities and achieves environmental conditions prescribed by client.
• Perform contracted work which includes landscaping, snow removal, remodeling, HVAC, plumbers, and cleaning.
• Review assigned work orders. We estimate time and materials needed to complete repair. Orders' materials and supplies to finish the tasks.
• Maintains an energy management program to ensure measures are taken to operate all systems in the most efficient manner to keep operating costs at a minimum and maintains the building lighting system, including element and ballast repairs or replacements.

• High school diploma or general education degree (GED) and a minimum of four years of related experience and/or trade school training!
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Universal CFC certification preferred. Additional certification in one or more of the following: electrical, mechanical, HVAC and refrigeration systems, process controls, mechanical power transmissions, painting, plumbing, carpentry or engine repair. Certifications/licenses as may be required by local or state jurisdictions.
• Ability to comprehend and interpret instructions and memos and ask clarifying questions to ensure understanding. Ability to efficiently present information to an internal department and/or large groups of employees.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
• Physical requirements include stooping, standing, walking, climbing stairs/ladders and ability to lift/carry heavy loads of 50 lbs. or more.

• Military technician experience
  

Description

Key Responsibilities Include:

• Inspect, install, maintain, and repair analytical instruments at customer locations
  • ~70% planned/predictive maintenance (rollers, belts, basic electronics, etc.)
  • ~30% equipment installations and emergency repairs
• Train customers on software applications and proper equipment operation and maintenance
• Provide phone-based technical support and recommendations
• Complete, document, and close customer service work orders accurately
• Partner with sales and account representatives to support customer growth and service opportunities

• Strong electronics troubleshooting and problem-solving skills with some mechanical aptitude
• Self-motivated and able to work independently in a remote, field-based role
• Excellent professional customer service and communication skills
• Ability to use hand tools, digital equipment, and read blueprints/schematics
• Strong verbal and written communication, planning, and organizational skills
• Clean driving record (no major violations in last 2 years; no DUIs in last 5 years)
• Credit sufficient to qualify for and maintain a company credit card

• Experience with X-ray systems, automation controls, or biomedical equipment
• Prior field service experience in regulated or production environments

Description

• Location: Remote – Candidates must reside east of the Rocky Mountains and within 1 hour of a major airport.
• Excludes residents of TX, OK, LA, MS, and AL.
• Schedule: Monday–Friday travel, home most weekends
• Compensation: $75,000–$85,000 base + estimated 500 hours of overtime annually
• Travel: Up to 80% (Monday–Friday travel), with occasional weekend work for key projects

• Minimum of 4 years of experience in a related field, preferably with hands-on experience in testing, installation, and maintenance of DC power systems and large stationary batteries used in Uninterruptible Power Systems (UPS), ranging from 24VDC to 600VDC.
• Prior military experience as an Electronics Technician (ET) or Fire Controlman (FC) is highly valued, particularly with a strong background in Radar and UPS systems.
• Strong understanding of electrical schematics, troubleshooting procedures, and safety protocols related to high-voltage DC systems.

Description

Responsible for calibration, repair, modification, setup, and functional operation of Automatic Test Equipment (ATE), Measurement and Test Equipment (MTE), and peripherals. Includes reading and interpreting electronics/electrical schematics, mechanical drawings, and technical specifications which have been established by equipment manufacturers, engineers, or higher-grade technicians.

Must-Have Skills, Experience, and Education:

• Familiarity with measurement and test equipment i.e; oscilloscopes, digital multimeters, frequency counters, volt/ohmmeters etc.
• Good communication skills with ability to follow oral and written instructions.
• Knowledge of safe and proper working techniques.
• Associate of Science degree with an emphasis in electronics, or a combination of education and equivalent experience, or military experience with Electronic and Electrical capital equipment.

Description

This position/program is a developmental project engineering role where you will need to thrive in ambiguity and use your leadership and relationship building skills to influence large multi-functional teams to solve technical, production, and logistics problems in the power generation industry. This role will report to the director of operations for Field Service North America and take supporting and lead roles in multiple concurrent service and strategic business projects and require little to no direct supervision; while learning the larger business and operation!

Specific functions will include:

• Coordinating large service and modification projects for power plants around the world.
• Leading multi-functional field and office teams through influence to complete short- and long-term improvement and business operations projects.
• Actively serve on power plant service outage projects as a field engineer.
• Create and execute business plans and presentations to senior internal and customer executives.

Must-Have Skills, Experience, and Education:

• Looking for O-3 and early O-4 Junior Military Officers with excellent leadership and a strong track record of success and results.
• Ability to form strong genuine relationships with coworkers and customers!
• Willingness and ability to travel frequently and operate independently of direct supervision.
  

What's Exciting About This Opportunity?

• Exciting informal Leadership Development Program to launch your career
• Excellent visibility for rapid career growth
• Fortune 50 Company
• Excellent Pay and Benefits
• Top company for Military Veteran hires!

• 4 weeks of paid vacation (PTO) to start, with 5 paid floater holidays pro-rated for the first year and 6 paid standard holidays. At the start of your third year, you get a 5th week of vacation.
• 100% match of 401K contribution, up to 6% (20% vesting of the matched amount each year).
• There are other perks like “be well” reimbursement of $300/year for health/fitness classes and related items.
• Perks: All Travel Rewards (Hotels & Flights), 4 months off a year, plus 20 days of PTO earned per year!

Description

Description