Order Management Specialist, Project Business
Company: Orion Talent
Job Ref: # 6773960
Date Posted: 9/23/2025 12:00:00 AM
City, State: Rocklin, CA
Description
Go to end ⇓- Apply advanced knowledge of end-to-end order processing to ensure accuracy and timeliness.
- Resolve problems, ensure accurate billing, and maintain transaction integrity.
- Collaborate cross-functionally to improve processes, work instructions, and procedures.
- Represent Order Management in task force teams and serve as subject matter expert for testing new implementations.
- Research and apply SAP data to resolve complex order tasks.
- Communicate order status to internal stakeholders; create performance metrics using Excel.
- Conduct weekly Open Order Meetings with Purchasing, Transportation, and Project Management.
- Manage open order reports, update delivery timelines, and support accurate revenue forecasting.
- Close out Salesforce opportunities, create ship-to accounts, and perform data entry.
- Process RMAs and credit note requests, and coordinate with Accounts Receivables for 3PL transitions.
- Create freight quotes using TMS portals and oversee logistics-related activities.
- Analyze inbound material availability and order allocations.
- Collect, identify, and manage resellers’ certificates for tax exemption.
- Train and mentor new team members.
- Other duties as assigned.
- High school diploma or equivalent required; Associate degree in Business or Logistics strongly preferred.
- Minimum of 5 years of relevant professional experience in order management or customer service.
- Strong knowledge of SAP and Salesforce required.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Knowledge of logistics and freight forwarding (FedEx, TMS, etc.) recommended.
- Strong analytical, problem-solving, and organizational skills.
- High attention to detail with proven accuracy in order processing.
- Proficiency in English (written and verbal); German and/or Spanish a plus.
A leading global organization specializing in delivering complex projects, logistics solutions, and customer support for EPC and large-scale industrial clients. The company values cross-functional collaboration, continuous improvement, and professional development, offering employees the opportunity to contribute their expertise in a dynamic and impactful environment.
- Play a key role as a subject matter expert in order management for large-scale projects.
- Gain exposure to global business operations and cross-functional collaboration.
- Opportunities for mentorship, training, and professional development.
- Work in a role that drives efficiency, quality, and customer satisfaction.














