Description

Description

Description

Description

Description

Description

• Work Monday - Friday - No weekends!!
• We offer additional training for career growth!
• For us, our team is an extension of our family.
• We pay on an hourly basis - NO FLAT RATE!

• PTO (Vacation, Holidays and Sick days) start on Day 1!
• Health, Dental, Vision Insurance
• Life Insurance
• Flexible Spending Accounts (FSA)
• 401K with match starts 1st of the month after working 30 days!
• We provide on-going training for you to receiving OEM training, ASE Training PLUS receiving training to become an EV CERTIFIED TECHNICIAN!
• Our people are great! Employee celebrations, ice cream trucks, treats, employee community!
• Great Team environment
• Clean Shop

Description

The Field Service Specialist provides technical advisory and hands-on support for customer equipment and systems at a designated mill site. This role is responsible for maintaining, troubleshooting, and optimizing analyzer and control systems while serving as a key liaison between the customer and service organization.

The position is primarily based at a single customer site in Ticonderoga, NY, supporting operations within a pulp and paper mill environment. The ideal candidate will bring strong electro-mechanical troubleshooting skills, process control knowledge, and the ability to work independently while supporting customer needs.

Responsibilities

• Perform preventive, proactive, and corrective maintenance on equipment and systems
• Troubleshoot and resolve mechanical, electrical, and control system issues
• Conduct calibration checks and system validations
• Perform system backups and maintain accurate records of system changes
• Provide training and technical guidance to mill employees
• Utilize remote connectivity tools to diagnose and troubleshoot system issues
• Maintain detailed service documentation and reporting
• Manage spare parts inventory at the site
• Participate in team meetings and collaborate with customer personnel
• Provide on-call and emergency support as required
• Perform other duties as assigned

Must-Have Skills, Experience, and Education

• Associate degree or military background in an electro-mechanical field
• Strong mechanical aptitude with working knowledge of electricity, electronics, and computer systems
• Ability to troubleshoot and repair complex equipment and systems
• Proficiency with Microsoft Office and basic computer/networking systems
• Strong communication and interpersonal skills
• Ability to work independently and manage priorities in a fast-paced environment
• Valid driver's license
• Ability to support on-call and after-hours service requirements

Nice-to-Have Skills

• Bachelor's degree in electrical, Mechanical, or Chemical Engineering
• Experience in pulp and paper industry
• Background with Analyzer systems, QCS (Quality Control Systems), MV (Machine Vision), DCS (Distributed Control Systems), or Process Controls
• Experience with field service or customer-facing technical roles

Description

The Critical Systems Technician II, HVAC will work under minimum supervision, assist and gain experience in the operations, maintenance, and monitoring of the data center and supporting infrastructure.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• All responsibilities of HVAC Technician I.
• Learn how to read and understand electrical schematics, blueprints, and shop drawings.
• Assist with air and water balancing to conserve energy and maintain tenant comfort.
• Gain experience from preventive maintenance, trouble diagnosis, routine and emergency maintenance and repairs with minimum direct supervision on HVAC equipment including but not limited to:
• Air and water-cooled reciprocating chillers
• Centrifugal and screw package chillers
• Natural gas boilers and unit heaters
• Electric duct heaters
• Cooling Towers
• Pneumatic, DDC and Variable Frequency Drive controls
• HVAC air distribution systems, AHU’S, FCU'S, Fans and other devices used in air distribution.
• Various types of water pumps used in the HVAC industry.
• Perform other duties as assigned by supervisor.
• Regular and reliable attendance is an essential job function.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MUST-HAVE SKILLS, EXPERIENCE, AND EDUCATION:

• High School Diploma/GED required
• Knowledge of refrigeration principles
• Excellent knowledge of basic electricity for HVAC and HVAC diagnostic tools and instruments
• Minimum of 3 years of commercial HVAC service experience required; 4 years preferred
• Must be a US citizen
• Able to obtain security clearance is preferred

Computer Skills

Proficient in Microsoft Office or related software.

Certificates and Licenses

• HVAC/R Servicing Certificate (preferred)
• EPA refrigerant recovery certification Universal (required)
• Clear and valid Virginia/Maryland driver's license
• US citizen and able to obtain security clearance is preferred

Supervisory Responsibilities

No supervisory responsibilities with this position.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; Standing and walking is required. The noise level in the work environment is usually moderate. The employee must occasionally lift and carry up to 50 pounds.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Company is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Description

The Critical Systems Technician III, HVAC will serve as the lead technician for all mission critical mechanical services/maintenance under contract. The position will be responsible for monitoring compliance with contractual commitments. The position will provide guidance, leadership and knowledge regarding the installation, service, maintenance, and operation of mission critical data center mechanical equipment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• All responsibilities of HVAC Tech 2.
• Experienced and able to perform preventive maintenance, trouble diagnosis, routine, and emergency repairs without supervision on all HVAC equipment including but not limited to:
• Air and water-cooled reciprocating chillers
• Centrifugal and screw package chillers
• Natural gas boilers and unit heaters
• Electric duct heaters
• Cooling Towers
• Pneumatic, DDC and Variable Frequency Drive controls
• HVAC air distribution systems, AHU'S, FCU'S, Fans and other devices used in air distribution.
• Various types of water pumps used in the HVAC industry.
• Maintain, upgrade and backup Building Automation Software as required.
• Respond to after-hours calls as required.
• Responsible for supervising and teaching technicians of lower grade levels while striving to improve their own technical levels through experience and literature.
• Required to perform on-call after hour assignments.
• Perform other duties as assigned by supervisor.
• Regular and reliable attendance is an essential job function.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MUST-HAVE SKILLS, EXPERIENCE, AND EDUCATION:

• High School Diploma/GED required
• Successful completion of basic air condition theory class.
• Understand proper use of HVAC diagnostic tools and instruments.
• Experience with DDC, pneumatic and variable frequency drive controls.
• Minimum of 7 years large commercial HVAC service experience required; 8 years preferred.
• Satisfactorily pass or complete any required client background checks or training.

Must be a US Citizen

Computer Skills:

• Proficient in Microsoft Office or related software.

Certificates and Licenses:

• Environmental Protection Agency (EPA) Universal Certification (required)
• Must have current/active VA Journeyman HVAC license
• OSHA Certification
• Clear and valid Virginia/Maryland driver's license
• US citizen and able to obtain security clearance is preferred

Supervisory Responsibilities:

• No supervisory responsibilities with this position.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit; Standing and walking is required. The noise level in the work environment is usually moderate. The employee must occasionally lift and carry up to 50 pounds.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Company is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Description

Description

Area Manager - Maintenance & Capital (CapEx) is responsible for leading all maintenance operations and capital project execution across the facility. This role ensures equipment reliability, minimizes downtime, and drives the successful planning and implementation of capital investments that support plant performance and growth.

Reporting directly to the Director of Plant Operations, this position combines hands-on maintenance leadership with ownership of the full lifecycle of capital projects. The Area Manager ensures all maintenance and engineering activities are executed safely, efficiently, and in compliance with food safety and regulatory standards.

Maintenance Leadership & Reliability:

• Lead and support maintenance technicians to ensure safe and efficient execution of all maintenance activities.
• Develop and manage preventive and predictive maintenance programs.
• Oversee troubleshooting and root cause analysis for equipment failures.
• Ensure mechanical, electrical, and utility systems support a 24/7 operation.
• Maintain maintenance shop organization and spare parts inventory.

Capital Projects (CapEx):

• Lead planning and execution of capital projects including installations and upgrades.
• Manage project lifecycle: scope, budget, schedule, execution, and closeout.
• Develop and manage CapEx budgets and ROI analysis.
• Coordinate with vendors, contractors, and engineering resources.
• Prepare capital requests and business justifications.

Continuous Improvement & Performance:

• Drive initiatives focused on reliability, OEE, and efficiency.
• Analyze KPIs and implement corrective actions.
• Support Lean Manufacturing and waste reduction efforts.
• Improve maintenance planning and scheduling processes.

Cross-Functional Collaboration:

• Partner with Operations, Quality, Safety, and Procurement.
• Support production by resolving maintenance issues.
• Collaborate on long-term asset and infrastructure planning.
• Serve as technical point of contact for equipment needs.

Compliance, Safety & Food Safety:

• Ensure compliance with GMP, HACCP, BRC, OSHA standards.
• Promote a safety-first culture.
• Lead incident investigations.
• Maintain audit readiness and documentation.

Must-Have Skills, Education, & Experience:

• Bachelor's degree in Engineering or related field preferred.
• 5-8 years of relevant experience.
• Experience managing CapEx projects required.
• Strong knowledge of mechanical and electrical systems.
• Experience with CMMS and maintenance metrics.
• Strong leadership and organizational skills.
• Proficiency in Microsoft Office and ERP systems.

Description

Description

Position Description:

Technical Repair Activities:

• Repairs company medical instruments to manufacturer's specifications. Before repair, decontaminates and cleans biohazards from medical instruments. Performs electrical safety tests on instruments.
• Provides technical advice to Field Service Technicians, BMET's and Customer/Product Support Department to troubleshoot and repair companys' instruments. The technical advice is related to electronic, electrical, mechanical, pneumatic, chemical, refrigeration and fluid hydraulics areas. This "Help Desk" guidance may be by phone, fax, computer, in writing or in person.
• Travels and performs field service repairs on company instruments to minimize customer downtime.
• Evaluates repair procedures and service manuals for future revisions.
• Performs quality inspection of medical instruments.

Training Activities:

• Performs Training of Field Service Technicians, IRVs (Independent Repair Vendors), BMETS, SFA/SFE Service Technicians and Engineers and other personnel as assigned by management, on how to: install, decontaminate, repair and test company instruments. Training may be at off-site locations.
• Participates in the development and revising of Instrumentation Service Manuals

Information Management & Reporting Activities:

• Documents service reports and technical advice to comply with FDA requirements.
• Composes Service Bulletins for distribution to IRV's, Distributors and other Sakura entities.
• Coordinates product improvement and failures to Manufacturing and Product Development Departments.
• Conducts analysis of service failures from the field and compiles comprehensive reports.
• Plans, coordinates, and prepares technical reports as required.
• Attends and participates in group meetings, task force groups, etc., as needed.

Quality/Business Systems Activities:

• Ensures standards for ISO 13485 certification are met.
• Recommends measures to improve instrument quality and performance.

Other Skills:

• Ensures that all Service Department areas are in a safe, orderly, clean, and functional condition.
• Suggests improvement in departmental work processes and procedures.
• Attends technical meetings and seminars when requested by Manager.
• Maintains good communications both inside and outside of the Company.
• Performs special projects and other miscellaneous duties.

• Bio-med industry experienced FSE candidate - must have 3+ years of industry experience within the healthcare industry

Description

Description

Description

• High School Diploma or GED
• 3+ years of Field Service Engineering experience
• Experience supporting electrical power systems (low voltage through medium voltage switchgear)
• Experience working in critical power environments (data centers, healthcare, telecom, airports, etc.)
• Experience testing and servicing automatic transfer switches (ATS)
• Ability to read and interpret electrical schematics and blueprints
• Familiarity with applicable electrical codes and industry standards
• Strong customer service and communication skills
• Ability to manage projects, meet timelines, and work within budget guidelines
• Self-directed with a strong commitment to customer satisfaction
• Willingness to participate in a 24/7 on-call rotation
• Valid driver’s license in good standing
• Authorized to work in the U.S. without current or future sponsorship

• 5+ years of field service experience in power distribution or protection systems
• Associate or Bachelor’s degree in Electrical Engineering or related field
• Strong understanding of power distribution, DC/AC systems, and voltage circuit theory
• Advanced troubleshooting experience in mission-critical environments
• Excellent time management, organization, and follow-up skills

Description

The Boiler and Combustion Technician would work alongside engineers and other technicians, performing a variety of field tests using specialized instruments to measure airflow, coal flow, flue gas species, and other parameters on large utility boilers.  In addition, the individual may be required to perform lab/analytical tasks such as sieving coal samples and entering and checking test data, equipment maintenance, preparing for field service jobs, and other duties while in the Alabaster warehouse. Extensive travel is required, with a minimum of 50% of the total time spent in the field. 

• Strong technical, mechanical, and computer skills (proficient with MS Word, Excel and Outlook)

• Strong math skills for analysis of field-testing data • Experience working in a power plant or similar environment is a plus

• Hobbies that show technical inclination are also a plus

• Excellent physical condition and willing to work in physically demanding environments (high temperatures, loud, dusty, etc.)

• Available to travel extensively throughout the United States and abroad (up to 50% of the time) 

• Valid driver’s license with clean driving record: NO tickets, NO accidents.  Clean Background. Drug-Free

• Applicants must be legally authorized for employment in the United States and will not require employers sponsored work authorization now or in the future for employment in the United States 

• Military technician experience

Description

The Bed Technician is responsible for the assembly, maintenance, repair, and inspection of hospital beds and related medical equipment. This role supports operational efficiency by ensuring all equipment is functioning properly, safe for patient use, and meets quality standards. The position requires strong mechanical aptitude, attention to detail, and the ability to troubleshoot and resolve equipment issues in a fast-paced environment.

Responsibilities

• Assemble, inspect, and test hospital beds and related medical equipment
• Perform preventative maintenance and routine service on equipment
• Troubleshoot and repair mechanical and basic electrical issues
• Replace worn or defective parts and ensure proper functionality
• Conduct quality checks to ensure equipment meets safety and operational standards
• Maintain accurate service and maintenance records
• Follow all safety protocols and company procedures
• Collaborate with team members and other departments to meet production and service goals
• Maintain a clean and organized work environment

Must-Have Skills, Experience, and Education

• High school diploma or equivalent required
• Strong mechanical aptitude and troubleshooting skills
• Experience using hand and power tools
• Ability to read and follow technical instructions or work orders
• Basic electrical knowledge is a plus
• Strong attention to detail and commitment to quality
• Ability to lift, move, and handle equipment as required
• Ability to work independently and as part of a team

Description

The Pump Mechanic is responsible for repairing, rebuilding, installing, and maintaining industrial pumps and other rotating equipment. Work may be performed in a repair shop or at customer sites in the field. This role involves troubleshooting mechanical issues, rebuilding pumps to manufacturer specifications, and ensuring equipment operates safely and efficiently.

Must-Have Skills, Experience, and Education:

• 3+ years of experience in industrial pump repair, rotating equipment, millwright, or mechanical maintenance
• Experience rebuilding centrifugal pumps
• Ability to use precision measuring tools (micrometers, calipers, dial indicators)
• Ability to troubleshoot mechanical equipment
• Ability to lift heavy equipment and work in industrial environments
• Valid driver's license (if field work required)

Nice-To-Have Skills, Experience, and Education:

• Experience with multi-stage pumps
• Experience with laser alignment
• Welding or fabrication experience
• Experience building pump skids or mechanical assemblies
• Machining experience (lathe or mill)
• Vibration analysis experience
• Field service or customer site experience
• Millwright or rotating equipment technician background
• Military mechanical experience (engines, hydraulics, mechanical systems)

Work Environment:

• This position may work in both a repair shop and field service environment.
• Shop work includes pump rebuilding and testing, while field work includes installation, maintenance, and repairs at customer facilities.
• Work may involve heavy equipment, rotating machinery, and industrial environments.

Description

• Advanced Electrical, Mechanical and Plumbing skills.
• Strong Mechanical and electrical aptitude
• Strong troubleshooting skills
• Electrical license or ability to obtain electrical license
• PLC programming and troubleshooting experience is a plus.
  
• Understanding of Control Logic Systems
  

• Military technician experience

Description

• Advanced Electrical, Mechanical and Plumbing skills.
• Strong Mechanical and electrical aptitude
• Strong troubleshooting skills
• Electrical license or ability to obtain electrical license
• PLC programming and troubleshooting experience is a plus.
  
• Understanding of Control Logic Systems
  

• Military technician experience

Description

• Manage schedule and financial performance of routine and/or straightforward products with guidance from Program Manager.
• Update routine customer submittals to support Program Mangers through interaction with Engineering and other functions as necessary to obtain the required data for submittal.
• Perform schedule modifications at the direction of the Program Manager.
• Perform sub-contract and material updates to schedules at the direction of the Program Manager.
• Coordinate risk releases and/or shipping paperwork for shipments.
• Support Program Managers on generation of financial information for CPRs.

• Bachelor's degree in Business, Supply Chain or Engineering preferred.
• Must be a detail-oriented self-starter with strong written and verbal communication skills, as well as excellent organizational skills.
• Experience with Microsoft Project a plus!
• Team player mentality but also has the ability to work independently.
• Excellent knowledge of Microsoft applications such as Word, Excel and Outlook.
• US Citizenship required at time of hire.

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

• Day shift
• Monday to Friday

Description

Description

We are seeking experienced Electromechanical Technicians to support the repair, maintenance, and testing of large industrial electrical equipment, including motors, generators, and turbine components. This is a hands-on role within a service center environment, ideal for candidates with strong electrical and mechanical troubleshooting backgrounds.

As part of the interview process, candidates will have the opportunity to complete a 1–2 week paid working interview, allowing you to demonstrate your skills while also evaluating the team, facility, and surrounding area before committing to relocation.

Basic Job Functions

• Perform dismantling, inspection, repair, rewinding, and reassembly of motors, generators, and related equipment
• Test and troubleshoot large electrical components including turbine generator stators, fields, and transformers
• Conduct inspections and diagnostics to identify electrical and mechanical failures
• Execute repairs on high-horsepower motors (up to 7500HP) and power generation equipment
• Interpret technical documentation, schematics, and work instructions
• Support shop operations to meet production timelines and customer requirements
• Maintain a safe, clean, and organized work environment

Must-Have Skills, Experience, and Education:

• Must meet at least one of the following:
• 3+ years of experience testing, inspecting, and repairing motors (up to 7500HP)
• 3+ years of experience with disassembly/reassembly of large generators (industrial or utility)
• 3+ years of experience working with large-scale electrical systems or as an electrician
• High School Diploma or equivalent

Nice-to-Have Skills, Experience, and Education:

• Experience with turbine generators, rotating equipment, or power generation systems
• Background in industrial service, repair shops, or field service environments
• Familiarity with electrical testing equipment and diagnostic tools
• Ability to read and interpret electrical schematics and technical drawings
• Experience working in high-demand, production-driven environments

Work Environment & Schedule

• Full-time position
• 40+ hours per week with overtime as needed
• 8-10 hour shifts
• Weekend work may be required based on customer demand
• Hands-on shop environment working with large electrical equipment

Benefits:

• A Company That Supports You
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Life Insurance
• Paid Time Off
• Flexible Spending Account (FSA)
• Relocation Assistance

Additional Notes

• Candidates must be authorized to work in the U.S.
• Paid working interview provides a unique opportunity to confirm both technical fit and relocation interest
• Ideal for candidates with backgrounds in motor repair, power generation, Navy electrical roles, or industrial maintenance

Description

Basic Job Functions

Must-Have Skills, Experience, and Education:

Nice-to-Have Skills, Experience, and Education:

Work Environment & Schedule

Benefits: A Company That Supports You

Additional Notes

Description

Provide supply chain management and data during new business development and new program launches and for existing customer programs

Essential Duties and Responsibilities include the following:

Support New Business Development

• Provide supply chain information to sales department staff as needed
• Conduct preliminary purchase parts risk assessment
• Provide purchased parts cost and lead time estimates
• Identify and qualify outside manufacturing partners
  

Support Program Launch and Product Realization as functional department representative assigned to team and Program Manager

• Review program information to understand application, product intent and functionality and overall product requirements to ensure customer specifications communicated to suppliers address all needs.
• Review customer specifications and drawings and ensure sufficient to communicate required specifications for purchase parts to suppliers.
• Identify certification, traceability, environmental or other regulatory requirements for all components procured.
• Identify, source and qualify suppliers and negotiate supplier agreements.
• Secure necessary supplier Non-Disclosure Agreements
• Negotiate component costs, lead times, terms and conditions for initial purchases
• Communicate customer requirements and supplier capability
• Confirm supplier warranty terms
• Assist with preparation of Process Flow Diagrams, Failure Mode Effective Analysis and Control Plan
• Assist suppliers with validation protocol design and final approval as required
• Manage and define sample requirements and approve purchased part tooling
• Ensure tool ownership and warranty is defined
• Ensure an understanding of supplier capacity, yield and cost structure
• Complete purchased part and outside process qualifications, approval and submit customer approval forms (CAF)
  

Provide continuous supplier engineering support through program end of life

• Maintain and update short and long-term supply and sourcing strategies
• Negotiate annual contracts with suppliers
• Continuously pursue supply chain cost reductions to enhance profitability
• Develop Flow Charts for parts process, design and tooling
• Maintain Component Quality Requirements records
• Confirm receipt of supplier warranty agreements
• Support and/or inspect incoming products as required
  

Frequent domestic and occasional international travel to suppliers required

Cost Consciousness - Develops and implements cost saving measures; Contributes to profits and revenue.

Adaptability - Able to deal with frequent change, delays, or unexpected events.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.

Professionalism - Reacts well under pressure.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.

Experience administering or supporting U.S. Government contracts:

• Familiarity with Federal Acquisition Regulation (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS) as they apply to government contract program execution
• Understanding of subcontracting management principles, including the flow-down of applicable FAR/DFARS clauses to subcontractors
• Understanding of prime contractor obligations when managing subcontractors on federal programs
• Understanding of the requirements for Supply Chain Risk Management (SCRM) for government contracts
• Understanding of the requirements to develop, implement, and comply with a Small Business Subcontracting Plan

Revised 3/2026

Description

Shift: Primarily daytime hours Mon.-Fri. with flexibility to handle unscheduled calls in your territory

Compensation: Base salary is location-specific and aligned to local market conditions. Final offers are based on experience.

San Francisco / Bay Area: $85-88K

NYC or Newark, NJ: $80-85K

Washington, DC (Metro): $69-73K

Minneapolis, MN: $64-68K

Trenton, NJ or Philadelphia, PA: $63-67K

Charlotte, NC: $63-67K

Dallas-Fort Worth, TX: $65K-$70K

Travel: Up to 30% with most service primarily in the greater metro area-based locations.

Position Description:

A successful Field Service Engineer will drive for excellence in customer satisfaction, enjoy troubleshooting, setting up complex systems, and have a passion for learning new technology. You will be a key part of the expanding Field Service team as the company expert at customer sites, ensuring that advanced lighting systems are commissioned properly and serviced post-installation. This role is an integral part of company's customer-focused business model as customers are the foundation of their business. Specific responsibilities include:

• Deliver exemplary customer service to company customers in the field.
• Become proficient in servicing all Company Systems while following field service procedures.
• Troubleshoot and repair company commercial system installations.
• Coordinate with on-site contractors and facility managers to ensure proper system installation.
• Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
• Serve as a technical expert for legacy systems and products.
• Stay aligned to company's culture and values Passionate, Flexible and Adaptable to changing markets, Innovative Thinker, Customer-focused, and Ethical.

Must-Have Skills, Education, and Experience:

• 3-5 years in electro-mechanical or related field.

Non-Technical:

• 2 or 4-year college degree, technical school degree, or related military experience.
• Strong customer service skills.
• Highly organized and accustomed to a fast-paced work schedule
• Valid driver's license with ability to pass background checks and drug screens as required.

Technical:

• Experience with troubleshooting electrical systems.
• Computer / IT networking experience desired.

Description

As a General Manager of Maintenance and Repair, you will develop and maintain positive customer relations by understanding customer needs, contract terms and conditions, and by implementing and executing plans to address those needs. You will be assigned into one of three departments (Chassis / Reefer, Crane or Power) and supervise a union workforce in the execution of maintenance and repair activities of port terminal cargo handling equipment. Safety, Customer Service, Production and Labor Relations are the focus areas for this position. Some specific responsibilities include:

• Supervision of mechanics, clerks, leadmen, chief clerks and foreman in their work assignments and evaluate the performance of all employees under your direction.
• Participate in the development and implementation of company safety policies and procedures.
• Actively manage and monitor the safety of your operation, ensuring safety of all employees.
• Identify training opportunities of staff as needed.
• Determine work needs for each shift and assign such work to the workforce.
• Manage and implement daily operational changes to improve efficiency and quality of work.
• Analyze the quality of work performed, post-audit repairs with mechanics as needed.
• Manage inventory and part ordering process.
• Ensure work orders are documented and communicated timely.
• Engage in an interactive process with mechanics, as necessary, regarding reasonable accommodation of disabilities.
• Participate in the interview process for potential new hires and make recommendations.
• Conduct 30, 60, and 90-day evaluations for all new hires.
• Adhere to the collective bargaining agreement (CBA) and ensure positive labor relations with mechanics and union officials.

Must-Have Skills, Experience, and Education:

In order to be successful in this role, you should have a BS in Engineering (Mechanical, Electrical, Marine or related discipline) or equivalent/applicable work experience supervising and managing heavy industrial maintenance teams. Experience in Programmable Logic Controls in GE, FUJI, Siemens, and OMRON is highly desired, and you must have hands-on familiarity with the maintenance of engines, automation/controls, hydraulics, refrigeration systems, cranes, welding, motor controls, and/or related equipment.

Nice-to-Have Skills, Experience, and Education:

• FCC General Radio Operator License is a plus
• Airframe and Powerplant License is a plus
• Garmin experience highly desirable
• Corridor and maintenance/parts manual access software is desired
• Experience with Lear 45, Pilatus, Phenom, Mustang and Gulfstream, or any combination of these aircraft
• Post-secondary education or training in aircraft maintenance or equivalent combination of education, training, or experience
• Working knowledge of MS Word, Excel, and Outlook

Working Conditions

• Working near moving mechanical parts and near fumes or airborne particles, toxic, or caustic chemicals.
• Work is typically performed in an indoor hangar or outdoors with exposure to all weather conditions.
• Noise level is usually moderate to loud.

Physical Requirements

• Must be able to lift to 15 pounds at times without assistance.
• Must be able to lift and carry up to 80 pounds with assistance.
• Requires the ability to read, hear, talk, stand, walk, bend, kneel, stoop, crouch, crawl, and climb all day.
• Accurate hand/eye coordination.
• Finger dexterity is required as well as hand strength, with the ability to grasp, lift, push and pull.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Occasionally required to climb on a ladder.
• Ability to wear and utilize personal protective equipment.

Description

Description

Description

The Parts & Warranty Strategist is responsible for service parts inventory strategy, sourcing, fulfillment performance, and warranty administration for company's commercial and industrial equipment across North America. This role ensures accurate parts data, optimized inventory levels, strong supplier partnerships, and efficient warranty processing while improving the overall ease of parts sourcing for distributors and customers.

• Own the service parts and warranty programs, including inventory strategy, lifecycle management, stocking methodologies, and service-level performance
• Exercise independent judgment over sourcing strategy, supplier selection, alternates, pricing structures, and inventory investment within approved financial parameters
• Direct OEM and aftermarket supplier strategy, including performance management, pricing and warranty recovery negotiations, and risk mitigation
• Establish, interpret, and enforce parts and warranty policies, approve exceptions, and ensure compliance with company and manufacturer standards
• Analyze parts demand, warranty trends, cost drivers, and service metrics to identify risks, improvement opportunities, and corrective actions
• Develop and present executive-level reporting and recommendations regarding parts availability, warranty exposure, margins, and service performance
• Drive cross-functional resolution of systemic parts and warranty issues and implement sustainable process improvements
• Serve as escalation authority for complex or high-impact parts and warranty matters involving distributors, OEMs, and internal stakeholders
• Advance system, e-commerce, and self-service improvements to reduce transactional support volume
• Maintain strict confidentiality and discretion in handling all company matters
• Perform other related duties and projects, as assigned
• Compliance with all company policies and standards

Must-Have Skills, Experience, and Education:

• Associate's degree in procurement, supply chain, technical support, engineering technology, or related field; or equivalent combination of education and relevant experience
• 2+ years of experience managing service or component parts within a manufacturing, industrial equipment, or technical service environment, including sourcing, supplier coordination, and inventory support
• Demonstrated experience identifying mechanical equipment components and analyzing operational data (e.g., demand, inventory, warranty trends) to support sound business decisions
• Working knowledge of mechanical, electrical, hydraulic, and pneumatic systems
• Ability to interpret exploded parts diagrams, technical drawings, and product documentation
• Strong analytical and problem-solving skills with the ability to exercise sound independent judgment
• Strong communication skills with the ability to work cross-functionally and support external partners
• Detail-oriented with strong organizational and time-management abilities
• Proficiency in Microsoft Office applications; experience with ERP, CRM, or e-commerce systems preferred

Description

• Support the sales team in pre-sales engagements by reviewing customer requirements and recommending solutions.
• Prepare product configurations, technical drawings, and commercial proposals with accuracy and attention to detail.
• Review RFQ packages, including technical specifications, single-line diagrams, and customer submittals.
• Coordinate with engineering, procurement, and operations teams to validate manufacturability and compliance.
• Participate in internal and external meetings to support project handovers and clarify technical details.
• Manage order processing and assist with job file transitions to the projects team.
• Provide post-sales support, including documentation updates and coordination with execution teams.
• Maintain quoting tools, templates, and standard documentation.
• Stay current with industry standards and applicable product codes (e.g., UL891, UL508A, NEC).

• Bachelor’s degree in Electrical Engineering or equivalent technical field (Associates + relevant experience considered).
• 2–4 years of experience in application engineering, electrical design, or technical sales support, ideally within power distribution or related manufacturing industries.
• Extensive knowledge of PDUs, RPPs, UL891 switchboards, low-voltage distribution systems, and prefabricated/skidded LV solutions.
• Familiarity with CRM platforms (Salesforce, HubSpot, or similar) and ERP systems (SAP, Oracle, or NetSuite preferred).
• Understanding of electrical codes and UL standards for low-voltage distribution equipment.
• Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word).
• Strong communication and organizational skills.
• Detail-oriented with the ability to manage multiple tasks and priorities.
• Collaborative, customer-focused mindset with eagerness to learn and grow.
• Professional, adaptable, and proactive in problem-solving.

• Competitive salary and performance-based incentives
• Health, dental, and vision insurance
• 401(k) retirement plan
• Paid time off and holidays
• Professional development and career advancement opportunities
• Dynamic and innovative work environment