Description

In this position, you would be a key part of our expanding Field Service team, as the company expert at customer sites ensuring that their advanced lighting systems are commissioned properly and serviced post-installation. This role is an integral part of their customer-focused business model as customers are the foundation of their business. This position will work closely with the technical support phone representatives to provide service to on-site customers as well as providing technical expertise for customers. Specific responsibilities will include:

• Commissioning of installed lighting control systems at customer sites. This may include troubleshooting, proper installation verification, system programming and customer training.
• Assist in the gathering of data for project commissioning, including completed panel schedule paperwork and other documents pertinent to job commissioning.
• Prepares and submits documentation regarding site visitations to the Phone Support center in order for streamlined continued support of the customer site.
• Assist with training of additional field support representatives or lighting representatives.
• Act as a backup phone support representative when not commissioning projects in the field, answering incoming calls regarding questions on the lighting control product line including implementation of hardware and computer software in the field, programming of controllers, wiring of components and arrangement for replacement parts.
• Timely reporting and database maintenance from the site commissioning is required in order to ensure a fluid transition from Field Service to Technical phone support for the end user customer.
• Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
• Work independently from your home office to accommodate the ever-changing needs and priorities of our customers
• Serve as a technical expert for legacy systems and products

Must-Have Skills, Education, & Experience:

• Military technicians (can be ET, EM, or MM backgrounds) w/ very strong Customer Service skills.
• Strong computer/diagnostics skills are required.
• Decent Computer Networking skills and experience is a big plus
• Highly organized and accustomed to a fast-paced work schedule
• Valid driver's license.
• Polished communications skills are a must!

Description

CNC Lathe Machinist

Location: Hatfield, PA

Employment Type: Full-Time

Description

Continuous Improvement Manager

Location: Lebanon, PA

Employment Type: Full-Time, Exempt

About the Role

The Continuous Improvement Manager is responsible for driving operational excellence across manufacturing operations through the implementation of Lean, Six Sigma, and continuous improvement initiatives. This role partners cross-functionally with production, engineering, quality, and leadership to improve efficiency, reduce waste, and enhance overall performance in a high-mix manufacturing environment.

What You'll Do

• Lead and execute continuous improvement initiatives across production and business processes
• Identify inefficiencies and implement Lean manufacturing principles to improve throughput and reduce waste
• Facilitate Kaizen events, root cause analysis, and problem-solving activities
• Develop and track KPIs related to productivity, quality, cost, and delivery
• Partner with operations leadership to drive process standardization and best practices
• Analyze production data and workflows to identify improvement opportunities
• Support implementation of new systems, processes, and tools
• Train and coach employees on Lean methodologies and continuous improvement principles
• Drive a culture of accountability, safety, and continuous improvement across the organization
• Collaborate with cross-functional teams to ensure alignment on operational goals

Must-Have Skills and Experience

(These are required for consideration.)

• Experience in continuous improvement, Lean manufacturing, or operational excellence within a manufacturing environment
• Strong knowledge of Lean principles, Six Sigma, or similar methodologies
• Experience leading process improvement initiatives with measurable results
• Ability to analyze data and translate insights into actionable improvements
• Strong problem-solving and root cause analysis skills
• Experience working cross-functionally with production, quality, and engineering teams
• Strong communication and leadership skills
• Bachelor's degree in Engineering, Operations, Business, or related field (or equivalent experience)

Nice-to-Have Skills

(These are preferred but not required.)

• Six Sigma certification (Green Belt or Black Belt)
• Experience in defense, shipbuilding, or heavy manufacturing environments
• Experience with ERP systems and production data analysis tools
• Familiarity with machining or fabrication processes
• Experience implementing CI programs from the ground up

Who You Are

• Process-driven and highly analytical
• Hands-on leader who is comfortable on the shop floor
• Strong communicator who can influence at all levels of the organization
• Results-oriented with a focus on measurable impact
• Organized and able to manage multiple initiatives simultaneously
• Continuous learner with a mindset focused on improvement and growth

Additional Details

• Schedule: Standard weekday schedule, with flexibility to support production as needed
• Salary Range: $95,000 - $145,000 DOE
• Travel: Minimal, between facilities as needed.
• Certifications: Lean / Six Sigma certifications preferred but not required
• Benefits:
  • Medical, dental, and vision coverage
  • FSA and HSA options
  • Short-term and long-term disability (company paid)
  • Life and AD&D insurance
  • 401(k) with company match (up to 3%)
  • Additional wellness and employee support programs

Description

Description

In this position, you will design and optimize wired/wireless lighting control systems (e.g., LED, smart systems) for optimal performance and energy efficiency for a variety of customer projects. You will specialize in integrating sensors, software, and hardware, creating testing plans, and providing technical support to ensure systems meet project, energy, and user requirements..

Description

Parts Manager

Our Parts Department is an integral and vital part of the dealership and essential to the dealership's success as the leading provider of transportation solutions. The Parts Manager takes the lead role in managing an efficient and profitable Parts Department through proper purchasing procedures, inventory control, staff utilization, safety, security, and pricing.

DUTIES & RESPONSIBILITIES

• Hires, trains, motivates, counsels, and monitors the performance of all department staff including warehouse and delivery personal.
• Forecasts sales goals and prepares incentive plans for the department and strives to meet them
• Analyzes sales through daily reporting and monitors expenses to maintain profit and sales productivity goals
• Maintains a balanced inventory consistent with the requirements of the customer base, service departments and body shop.
• Establishes pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty
• Oversee inventory management from maintaining parts levels and balancing turnover to running annual physical inventory and consistent cycle counts.
• Directs shipping and receiving efforts to ensure timely processing.
• Guides Front Counter sales efforts, including working with Marketing to create sales promotions
• Handles customer complaints immediately and according to the dealership's guidelines

IDEAL WORK QUALITIES

• Must be customer-sensitive and able to listen, understand, and communicate professionally with all customers, both external and internal
• Must be self-motivated and have good written and verbal communication skills
• Must be able to adjust to multiple demands and shifting priorities, and be responsive and flexible to best serve the issue at hand
• Must have superior problem-solving skills to achieve a win-win solution

SKILLS, TRAINING, AND EDUCATION REQUIREMENTS

• Minimum of two years' supervisory experience or training in the automotive/medium/heavy-duty truck industry
• Ability to write and read/analyze reports, business correspondence, and technical procedure manuals
• Mechanical aptitude or experience in automotive or truck parts
• Experience with Microsoft programs and basic computer and mathematics skills
• Experience with CDK preferred
• The ability lift at least 25 pounds, unaided

Description

• Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
• Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
  
• Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
• Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
• Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
  
• Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
• Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

• Bachelor's degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years' experience in servicing critical power equipment
• Will consider High School Diploma/GED and 10 or more years' experience.
• Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
• Advanced level of ability to use Microsoft Office products.
• Moderate ability to self-Project Manage using MS Project or Excel.
• Advanced ability to write test plans and reports detailing test results.
• Military Preferred

Description

The Pump Service Technician is a highly skilled, field-based technical expert responsible for troubleshooting, repairing, installing, and maintaining complex pump systems across the greater Cleveland area.

This is a hands-on, independent role for someone who thrives on problem- solving, mechanical/electrical diagnostics, and working on critical water and wastewater infrastructure systems. Technicians may also act as a crew lead on projects and support junior team members in the field.

Key Responsibilities

Pump & Mechanical Systems

• Troubleshoot, repair, and install centrifugal, submersible, vertical turbine, sump/sewage, and HVAC pump systems
• Service mixers, prop pumps, pressure systems, and related mechanical equipment
• Perform preventative and corrective maintenance on water and wastewater systems

Electrical & Controls

• Diagnose and repair single-phase and three-phase electrical systems
• Troubleshoot capacitors, relays, motors, and pump controls
• Program, adjust, and modify Variable Frequency Drives (VFDs)

Field Operations & Projects

• Perform system installations, replacements, piping layout, and system upgrades
• Respond to emergency service calls and participate in 24/7 on-call rotation
• Follow strict Lock-Out/Tag-Out (LOTO) and safety procedures at all times

Leadership & Documentation

• Lead job sites and coordinate crew workflow as needed
• Train junior technicians and field helpers
• Write detailed diagnostic reports for customers and estimating teams

Equipment & Maintenance

• Maintain service truck tools, instruments, and equipment
• Operate hand and power tools safely and effectively
• Ensure all tools and equipment are properly maintained

Must-Have Skills, Experience, and Education:

• 5-7+ years of experience in pumps, plumbing, and electrical systems
• Strong mechanical troubleshooting and diagnostic ability
• Experience with industrial pump systems and controls
• Ability to read schematics, blueprints, and technical drawings
• Valid driver's license required
  

This is a high-impact, field leadership role for a technician who wants autonomy, variety, and the opportunity to work on critical infrastructure systems that directly support communities. You'll be part of a company that values technical skill, safety, and long-term career growth.

Description

In this role, you will perform independent inspection services to ensure that repair, replacement, and in-service activities comply with the ASME Boiler and Pressure Vessel Code (BPVC), National Board Inspection Code (NBIC), and applicable jurisdictional requirements. You will work directly with clients to review quality assurance programs, verify adherence to code requirements, and support safe, compliant operations in highly regulated environments.

Description

• High School Diploma or GED
• 3+ years of Field Service Engineering experience
• Experience supporting electrical power systems (low voltage through medium voltage switchgear)
• Experience working in critical power environments (data centers, healthcare, telecom, airports, etc.)
• Experience testing and servicing automatic transfer switches (ATS)
• Ability to read and interpret electrical schematics and blueprints
• Familiarity with applicable electrical codes and industry standards
• Strong customer service and communication skills
• Ability to manage projects, meet timelines, and work within budget guidelines
• Self-directed with a strong commitment to customer satisfaction
• Willingness to participate in a 24/7 on-call rotation
• Valid driver’s license in good standing
• Authorized to work in the U.S. without current or future sponsorship

• 5+ years of field service experience in power distribution or protection systems
• Associate or Bachelor’s degree in Electrical Engineering or related field
• Strong understanding of power distribution, DC/AC systems, and voltage circuit theory
• Advanced troubleshooting experience in mission-critical environments
• Excellent time management, organization, and follow-up skills