Field Service Representative
Company: Orion Talent
Job Ref: # 4351221
Date Posted: 3/19/2026 12:00:00 AM
City, State: Yonkers, NY
Salary: $70,000 - $80,000
Description
Go to end ⇓- Focus on customer needs and satisfaction by troubleshooting, installation, validation, maintenance and service repair needs on pharmacy automated equipment.
- Perform 2nd Level hardware preventive and corrective maintenance, as well as some software maintenance.
- Schedule 1st Level (3rd party) resources, including preventative maintenance and service calls.
- Monitor and support 1st Level (3rd party) resources to complete emergency break fix service calls.
- Support the facility group with any enhancements or upgrades that may impact the operation of the company's system by providing information and technical knowledge for a successful implementation.
- Work with the facility (customer) to schedule appropriate downtime for preventive and corrective maintenance.
- Provide a summary of work performed at the frequency and detail required by the facility to document the servicing of the system.
- Preplanned service calls outside of normal business hours may be required to accommodate user schedules, ex: preventative maintenance may be conducted during the evening.
- In order to be successful in this role, you should have at least 5 years' experience in the troubleshooting, maintenance and repair of Electronic / Electrical and computerized electro-mechanical systems such as robotics, conveyors, sensors and PLCs (specifically RS Logic).
- A good mechanical aptitude is desired, as is some level of expertise with computers (software, remote diagnostics, windows-based networking etc).
- And you must be service-minded and customer-focused.

























