Description

Sales Development Representative

Description

Shift: Primarily daytime hours Mon.-Fri. with flexibility to handle unscheduled calls in your territory

Compensation: Base salary is location-specific and aligned to local market conditions. Final offers are based on experience.

San Francisco / Bay Area: $85-88K

NYC or Newark, NJ: $80-85K

Washington, DC (Metro): $69-73K

Minneapolis, MN: $64-68K

Trenton, NJ or Philadelphia, PA: $63-67K

Charlotte, NC: $63-67K

Dallas-Fort Worth, TX: $65K-$70K

Travel: Up to 30% with most service primarily in the greater metro area-based locations.

Position Description:

A successful Field Service Engineer will drive for excellence in customer satisfaction, enjoy troubleshooting, setting up complex systems, and have a passion for learning new technology. You will be a key part of the expanding Field Service team as the company expert at customer sites, ensuring that advanced lighting systems are commissioned properly and serviced post-installation. This role is an integral part of company's customer-focused business model as customers are the foundation of their business. Specific responsibilities include:

• Deliver exemplary customer service to company customers in the field.
• Become proficient in servicing all Company Systems while following field service procedures.
• Troubleshoot and repair company commercial system installations.
• Coordinate with on-site contractors and facility managers to ensure proper system installation.
• Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
• Serve as a technical expert for legacy systems and products.
• Stay aligned to company's culture and values Passionate, Flexible and Adaptable to changing markets, Innovative Thinker, Customer-focused, and Ethical.

Must-Have Skills, Education, and Experience:

• 3-5 years in electro-mechanical or related field.

Non-Technical:

• 2 or 4-year college degree, technical school degree, or related military experience.
• Strong customer service skills.
• Highly organized and accustomed to a fast-paced work schedule
• Valid driver's license with ability to pass background checks and drug screens as required.

Technical:

• Experience with troubleshooting electrical systems.
• Computer / IT networking experience desired.

Description

Description

Description

As a General Manager of Maintenance and Repair, you will develop and maintain positive customer relations by understanding customer needs, contract terms and conditions, and by implementing and executing plans to address those needs. You will be assigned into one of three departments (Chassis / Reefer, Crane or Power) and supervise a union workforce in the execution of maintenance and repair activities of port terminal cargo handling equipment. Safety, Customer Service, Production and Labor Relations are the focus areas for this position. Some specific responsibilities include:

• Supervision of mechanics, clerks, leadmen, chief clerks and foreman in their work assignments and evaluate the performance of all employees under your direction.
• Participate in the development and implementation of company safety policies and procedures.
• Actively manage and monitor the safety of your operation, ensuring safety of all employees.
• Identify training opportunities of staff as needed.
• Determine work needs for each shift and assign such work to the workforce.
• Manage and implement daily operational changes to improve efficiency and quality of work.
• Analyze the quality of work performed, post-audit repairs with mechanics as needed.
• Manage inventory and part ordering process.
• Ensure work orders are documented and communicated timely.
• Engage in an interactive process with mechanics, as necessary, regarding reasonable accommodation of disabilities.
• Participate in the interview process for potential new hires and make recommendations.
• Conduct 30, 60, and 90-day evaluations for all new hires.
• Adhere to the collective bargaining agreement (CBA) and ensure positive labor relations with mechanics and union officials.

Must-Have Skills, Experience, and Education:

In order to be successful in this role, you should have a BS in Engineering (Mechanical, Electrical, Marine or related discipline) or equivalent/applicable work experience supervising and managing heavy industrial maintenance teams. Experience in Programmable Logic Controls in GE, FUJI, Siemens, and OMRON is highly desired, and you must have hands-on familiarity with the maintenance of engines, automation/controls, hydraulics, refrigeration systems, cranes, welding, motor controls, and/or related equipment.

Nice-to-Have Skills, Experience, and Education:

• FCC General Radio Operator License is a plus
• Airframe and Powerplant License is a plus
• Garmin experience highly desirable
• Corridor and maintenance/parts manual access software is desired
• Experience with Lear 45, Pilatus, Phenom, Mustang and Gulfstream, or any combination of these aircraft
• Post-secondary education or training in aircraft maintenance or equivalent combination of education, training, or experience
• Working knowledge of MS Word, Excel, and Outlook

Working Conditions

• Working near moving mechanical parts and near fumes or airborne particles, toxic, or caustic chemicals.
• Work is typically performed in an indoor hangar or outdoors with exposure to all weather conditions.
• Noise level is usually moderate to loud.

Physical Requirements

• Must be able to lift to 15 pounds at times without assistance.
• Must be able to lift and carry up to 80 pounds with assistance.
• Requires the ability to read, hear, talk, stand, walk, bend, kneel, stoop, crouch, crawl, and climb all day.
• Accurate hand/eye coordination.
• Finger dexterity is required as well as hand strength, with the ability to grasp, lift, push and pull.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Occasionally required to climb on a ladder.
• Ability to wear and utilize personal protective equipment.

Description

Quality Assurance Technician

Location: Palatka, FL

Employment Type: Full-Time

Remote Status: On-Site

About the Role

The Quality Assurance Technician is responsible for auditing and validating all aspects of the organization's quality assurance compliance within a shipyard environment. This role works cross-functionally to strengthen quality systems, reduce risk, and ensure all projects meet internal standards and external customer requirements.

This position plays a key role in driving a culture of quality, leading corrective action efforts, and ensuring inspections and documentation are completed accurately, on time, and within scope.

What You Will Do

• Conduct and validate QA audits across shipyard projects and departments
• Perform quality control inspections to ensure work meets specifications and contract requirements
• Lead internal corrective action requests (CARs) to address quality gaps and prevent repeat issues
• Develop and revise QA compliance policies, procedures, and templates
• Partner with operations, QA teams, and supply base to strengthen quality processes
• Investigate and resolve quality discrepancies identified by customers or external agencies
• Establish and implement compliance plans at all organizational levels
• Support and maintain ISO certification and related compliance requirements
• Participate in strategic planning and support business goals tied to quality improvement
• Develop and oversee training techniques to ensure consistency and regulatory compliance
• Maintain documentation and reporting related to quality inspections and audits
• Promote the company vision, mission, and Quality Policy
• Complete all required training and follow company policies and procedures

Must-Have Skills and Experience

These are required for consideration.

• Shipyard experience is required
• Experience performing QA audits and inspections in a marine or heavy industrial environment
• Strong understanding of quality systems, compliance standards, and corrective action processes
• Experience leading or supporting internal CAR processes
• Ability to interpret blueprints, specifications, and technical documentation
• Strong written and verbal communication skills
• High attention to detail and strong documentation skills
• Ability to work cross-functionally with operations and leadership teams

Nice-to-Have Skills

These are preferred but not required.

• AutoCAD experience
• ISO certification experience or formal QA training
• Prior leadership or training development experience
• Experience working with external regulatory or customer audits

Who You Are

• Detail-oriented and process-driven
• Confident working in a fast-paced shipyard environment
• Proactive in identifying risks and closing quality gaps
• Strong communicator who can coach and influence others
• Committed to maintaining high standards of safety and quality

Additional Details

Schedule: 1st Shift, Monday through Friday. Overtime may be required based on project demands.

Salary Range: Starting around $25 per hour, based on experience

Travel: None anticipated

Certifications: ISO or related quality certifications preferred but not required

Benefits: Medical, Dental, Vision, 401k, Paid Holidays, PTO

Fair Chance Employer: We are a second chance employer and consider qualified applicants with criminal histories in accordance with applicable laws.

Description

Machine Maintenance Mechanic 

Location:?Cleveland, OH 

Employment Type:?Part-Time (3 days per week, 8-12 hours per day) 

 

About the Role 

The Maintenance Mechanic is responsible for maintaining, repairing, and supporting production machinery and mechanical equipment to ensure safe, efficient, and reliable operations. This role focuses on preventive maintenance, troubleshooting mechanical issues, and responding to equipment needs across the facility. The ideal candidate is mechanically skilled, safety-focused, and comfortable working in an industrial environment. 

 

What You’ll Do 

• Dismantle, move, and reinstall machines and equipment as needed 

• Replace defective or worn mechanical parts 

• Install, repair, and maintain machinery through routine and preventive maintenance 

• Observe equipment in operation to diagnose mechanical issues 

• Inspect and measure components to determine part requirements and tolerances 

• Maintain inventory of maintenance parts and supplies and submit requisitions as needed 

• Complete scheduled preventive maintenance tasks 

• Respond to maintenance-related questions and service requests 

• Operate machinery and technical equipment safely 

• Maintain a clean, organized, and safe work environment in compliance with company policies 

 

Must-Have Skills and Experience 

(These are required for consideration.) 

• Demonstrated experience in mechanical maintenance or industrial equipment repair 

• Strong understanding of mechanical systems and preventive maintenance practices 

• Ability to troubleshoot and diagnose mechanical failures 

• Familiarity with workplace safety standards and regulations 

• Ability to lift and move heavy equipment up to 50 lbs 

• Strong communication skills and ability to analyze technical information 

 

 

Nice-to-Have Skills 

(These are preferred but not required.) 

• Experience in a manufacturing or industrial production environment 

• Familiarity with inventory management for maintenance parts and supplies 

• Exposure to electrical, hydraulic, or pneumatic systems 

• Technical or trade school training related to maintenance or mechanics 

 

Who You Are 

• Safety-conscious and detail-oriented 

• Reliable and flexible with scheduling and overtime needs 

• Comfortable working independently or responding to urgent maintenance issues 

• Physically capable of performing demanding mechanical work 

• Organized and proactive in preventing equipment downtime 

 

Additional Details 

• Schedule: 6AM – 230PM, weekends as needed.  

• Salary Range:?$26-28 based on experience  

 

Description

• Paid vacation, Holidays and Birthday
• Medical, Dental, Vision Care Insurance
• Fully Paid Basic Life Insurance & Short-Term Disability
• Disability Insurance
• 401K & Roth Plans with matching contributions
• Optional Supplemental Plan Available
• Weekly Pay
• Initiative-taking, meticulous technician with a “can do” attitude.
• Position is Full Time, Monday-Friday, our Service Department is open 7:00am - 6:00pm

• Perform work as outlined on repair order with efficiency and accuracy, following dealership and factory standards.
• Diagnosing vehicle problems based on customer complaints and inspection.
• Communicating with other departments
• Examine assigned vehicles to decide if further safety or service work is needed or recommended.
• Road test vehicles when needed (CDL License is needed within 90 days of start)
• Consistently complete training and education as assigned by management and take part in manufacturer-sponsored training programs, schools, and events

Description

We are excited to add a Parts Account Representative/Outside Parts Sales Representative to our team in Southeast PA and South-Central NJ.

At Wolfington Body Company, one of the country’s leading International school bus dealer's, our success depends on serving our customers with the best team members in the industry. If your career goals include making a valuable contribution as a Parts Account Representative in an exciting and growing company while working with top professionals in the industry, then consider joining our team. We are seeking enthusiastic, hard-working, customer-oriented individuals who can work in a team environment. The parts specialist builds
sales by developing customer relationships, problem solving, and serving as a conduit between our clients and our Parts and Service experts.

• Manages a territory consisting of Southeastern Pennsylvania and South-Central New Jersey
• Must be capable of speaking to all products including but not limited to parts, service, and technology products
• Maintain constant communication with WBC Parts Experts for product information and conflict resolution
• Prospect for new accounts/referrals which include compiling and updating a list of prospective clients to provide leads for business opportunities
• Maintain existing account relationships and be alert for ancillary opportunities to increase penetration
• Develop, implement, and maintain comprehensive account specific growth strategies
• Service existing accounts and communicate with clients on a regular basis. Discuss use and features of various parts, services, and ongoing promotions
• Communicate concerns to the appropriate experts within WBC
• Update account profiles for monthly meetings for information regarding sales potential
• Follow up on orders to ensure that customers are served promptly
• Coordinate parts and service sales with the appropriate personnel; Advise counterperson on special requirements/requests
• Obtains orders by explaining product benefits; reviewing business plans; analyzing sales volume; introducing new products; relays orders to call-center
• Updates CRM software with potential leads, business opportunities, and follow-ups 
• Focuses on professional and personal improvement through participating in educational opportunities; reading industry publications; maintaining personal networks; participating in professional organizations

• This is a field-based position; candidates must be disciplined and well-organized
• Ability to work independently
• Exceptional documentation skills
• Sale experience is preferred; our approach is unique and we will train the right individual
• Demonstrates sales ability with a successful track record
• Experience in route planning and follow-up
• Excellent social skills & strong attention to detail
• Strong written/verbal communication skills required
• Highly self-motivated and goal-oriented
• Enthusiastic relationship builder
• Entrepreneurial spirit; driven to succeed and to grow
• Mechanical Aptitude
• High school diploma required/ College Education preferred
• Valid Driver’s license required

• Knowledge of dealer and fleet maintenance procedures and systems
• Knowledge of bus, medium duty truck, and/or automotive parts
• Working knowledge of International and supplier/vendor warranty policies

• Company Car
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off

• 8 hour shift

Description

The Parts & Warranty Strategist is responsible for service parts inventory strategy, sourcing, fulfillment performance, and warranty administration for company's commercial and industrial equipment across North America. This role ensures accurate parts data, optimized inventory levels, strong supplier partnerships, and efficient warranty processing while improving the overall ease of parts sourcing for distributors and customers.

• Own the service parts and warranty programs, including inventory strategy, lifecycle management, stocking methodologies, and service-level performance
• Exercise independent judgment over sourcing strategy, supplier selection, alternates, pricing structures, and inventory investment within approved financial parameters
• Direct OEM and aftermarket supplier strategy, including performance management, pricing and warranty recovery negotiations, and risk mitigation
• Establish, interpret, and enforce parts and warranty policies, approve exceptions, and ensure compliance with company and manufacturer standards
• Analyze parts demand, warranty trends, cost drivers, and service metrics to identify risks, improvement opportunities, and corrective actions
• Develop and present executive-level reporting and recommendations regarding parts availability, warranty exposure, margins, and service performance
• Drive cross-functional resolution of systemic parts and warranty issues and implement sustainable process improvements
• Serve as escalation authority for complex or high-impact parts and warranty matters involving distributors, OEMs, and internal stakeholders
• Advance system, e-commerce, and self-service improvements to reduce transactional support volume
• Maintain strict confidentiality and discretion in handling all company matters
• Perform other related duties and projects, as assigned
• Compliance with all company policies and standards

Must-Have Skills, Experience, and Education:

• Associate's degree in procurement, supply chain, technical support, engineering technology, or related field; or equivalent combination of education and relevant experience
• 2+ years of experience managing service or component parts within a manufacturing, industrial equipment, or technical service environment, including sourcing, supplier coordination, and inventory support
• Demonstrated experience identifying mechanical equipment components and analyzing operational data (e.g., demand, inventory, warranty trends) to support sound business decisions
• Working knowledge of mechanical, electrical, hydraulic, and pneumatic systems
• Ability to interpret exploded parts diagrams, technical drawings, and product documentation
• Strong analytical and problem-solving skills with the ability to exercise sound independent judgment
• Strong communication skills with the ability to work cross-functionally and support external partners
• Detail-oriented with strong organizational and time-management abilities
• Proficiency in Microsoft Office applications; experience with ERP, CRM, or e-commerce systems preferred