Description

A successful Field Service Engineer will drive for excellence in customer satisfaction, enjoy troubleshooting, setting up complex systems, and have a passion for learning new technology. You will be a key part of the expanding Field Service team as the Company expert at customer sites, ensuring that advanced lighting systems are commissioned properly and serviced post-installation. This role is an integral part of the company's customer-focused business model as customers are the foundation of their business.

Specific responsibilities include:

• Deliver exemplary customer service to customers in the field.
• Become proficient in servicing all Systems while following field service procedures.
• Troubleshoot and repair commercial system installations.
• Coordinate with on-site contractors and facility managers to ensure proper system installation.
• Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
• Serve as a technical expert for legacy systems and products.
• Stay aligned to company's culture and values – Passionate, Flexible and Adaptable to changing markets, Innovative Thinker, Customer-focused, and Ethical.

Requirements:

Experience: 3-5 years in electro-mechanical or related field.

Non-Technical:

• 2 or 4-year college degree, technical school degree, or related military experience.
• Strong customer service skills.
• Highly organized and accustomed to a fast-paced work schedule
• Valid driver's license with ability to pass background checks and drug screens as required.

Technical:

• Experience with troubleshooting electrical systems.
• Computer networking experience desired.

Description

Quality Inspector

Position Description

Reports To: Quality Department Manager

Roles and Responsibilities

Perform quality control, inspection and other assigned activities and contribute to SSI's efforts to satisfy customer expectations regarding quality and on-time deliveries. These responsibilities will be accomplished by:

• Personally performing 1st Article, 1st Piece, In-Process and Final Inspection activities. Knowledgeable and experienced in working with AS9102 documents and report forms for this purpose.
• Inspecting in-process production parts and communicating with Machine Operators and Production Managers any required adjustments
• Assisting Production Managers to ensure in-process inspections by our Machine Operators are being performed consistently and properly
• Teaching and helping to train Machine Operators in measurement and inspection techniques and methods.
• Approving finished production and releasing these Orders for shipment
• Documenting inspection results by completing AS9102 report forms, customer specific report forms, and/or SSI Inspection report forms
• Helping to ensure new fixtures and special tooling are inspected and that necessary gauges and instruments are available when needed
• Helping to ensure that inspection gauges and instruments are properly controlled, maintained, calibrated and certified on a timely basis.
• Inspecting Certificates of Conformance from material, external suppliers, and other service providers to ensure these items conform to customers and SSI's purchase order requirements and specifications
• Understanding and then helping to ensure all processes and activities within the AS9100 Certified Quality Management System are fully implemented. Having a firm commitment to maintaining the integrity of the QMS.
• Helping to ensure Quality reflects excellent housekeeping standards
• Understanding and following the Company's Safety policies and procedures

Qualifications

• At least 5 years' experience in Quality and/or Inspection roles where precision machined parts and components are manufactured
• Demonstrated knowledge of Geometric Dimensioning and Tolerancing (GD&T)
• Demonstrated skill in reading and understanding complex blueprints
• Demonstrated knowledge of using various measurement instruments to inspect parts and perform bench or layout dimensional inspections
• Must be able to communicate effectively with Machine Operators, Manufacturing and Company management, Customers, and Suppliers
• Must enjoy working within a Team environment to accomplish challenging company goals and objectives
• Must be reliable, dependable, detail oriented, and be an example for integrity and ethical behavior

Benefits:

• Flexible work hours (can begin work between 5 and 7 am) 
• Paid weekly
• Bonus Program - Based upon company and individual performance
• Paid Time Off - Vacation (5 - 15 days depending upon experience)/ 9 Paid company Holidays
• Medical, Dental, Life, Vision, Disability, 401K (With Company Matching)
• Air conditioned shop and office working environment
• Four strategic markets served providing greater stability when specific markets have downturns

Description

We are looking for individuals to commission mission critical center equipment systems, such as power generation and distribution systems, uninterruptible power supplies, static transfer switches, PDU's, BAS & BMS systems and HVAC equipment. The candidate must have a working knowledge of electrical/electronic and mechanical systems or equivalent industry experience with proven customer service skills. Experience associated with industrial level generators, Uninterruptable Power Supplies, HVAC and Power conditioning equipment is a benefit. The candidate should be technically competent on test equipment such as: AC/DC amp probe, digital voltmeter, phase rotation meters, battery conductance tester, battery load tester and micro-ohm meter. This position will require a minimum of 75% travel. The position will require national and/or international travel.

Position is performed remotely; however, may require travel/driving to client locations for training, meetings and other in-person events.

RESPONSIBILITIES

• Perform design reviews of systems.
• Develop, oversee and write startup and commissioning policies and procedures.
• QA/QC of the equipment installation.
• Perform construction observations and develop functional test plans.
• Execute tests for a wide variety of electrical and mechanical systems and to ensure testing is performed in conformance with standards and procedures.
• Assist in training of plant operations and maintenance personnel.
• Act as liaison with vendors and subcontractors regarding problem resolution and perform testing as required.
• Review and analyze data and prepare technical reports.
• Maintain effective communication with clients, contractors and other project team members.
• Work with others to manage small to mid-size projects to meet client expectations for technical excellence, budget and schedule.
• *Other duties as assigned.

REQUIRED EDUCATION, KNOWLEDGE and ABILITIES

• 7 years of industry experience in either electrical power distribution or mechanical systems or both. AA degree, military training or equivalent work experience.
• Experience in diagnosing and solving construction and operational problems.
• Be organized; possess excellent written and oral communication skills.
• Experience with MS word and excel is a must.
• Must have the ability to work in a high stress environment, ability to multi-task and meet deadlines.
• Good interpersonal skills and ability to work with and guide others.
• Knowledge of building codes and construction industry standards.
• Working knowledge of AutoCAD.
• Must have or be able to obtain a passport
• Must have demonstrated proficiency for all the responsibilities of a Commissioning Engineer.
• Five (5) years of experience in the commissioning field including performance contracting requirements.
• Must be proficient in BCA, PECI and/or ASHRAE commissioning procedures.
• Hospital, biotech, data center, and energy analysis experience is preferred.
• Ability and willingness to travel, 75% of the time.
• Provide personal transportation for meetings and job visits away from the office; reimbursed.
  

A candidate's salary offer is determined by various factors including, but not limited to, relevant work experience, knowledge, skills, abilities, education, certifications, licenses, and location.

Company offers comprehensive benefits package including medical, dental, vision, prescription coverage, health savings account, flexible spending account (both healthcare and dependent), 401(k) with a Company match, Paid Time Off, paid company holidays, short term and long-term disability, life insurance, employee assistance program, tuition reimbursement, paid parental leave, gym membership discount and team member referral bonus.

Our dedication to the principle of pay equity is steadfast. We believe in equal pay for work of equal value.

Description

Travel: Field service position with 1–5 nights per week on the road. Company provides vehicle and travel per diem.

• Troubleshoot mechanical and electrical issues on automated pump systems.
• Use diagnostic tools including multimeter, process meter, megger, vibration meter, and laser alignment tools.
• Instruct customers on proper operating and maintenance procedures.
• Install pump stations, pumps, and motors using cranes and other heavy equipment.
• Set up and maintain telemetry networks utilizing radios, cellular modems, and DSL lines.
• Perform preventive maintenance on pump stations.
• Promote sales of products and services to address customer needs.

• Military veteran technician preferred, with electronics, electrical, or electro-mechanical background and rotating equipment experience.
• Ability to work independently and adapt to changing schedules.
• Excellent communication skills, strong mechanical aptitude, and ability to read and interpret wiring schematics, mechanical drawings, and technical literature.

Description

Responsibilities include:

• Provide highly visible customer support through the performance of on-site installation of proton therapy equipment and ancillary devices, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
• Check out and approve operational quality of system equipment and instruct customers in the operation and maintenance of the system.
• Serve as company liaison with customer on administrative/technical matters for assigned projects.
• Interpret customers' needs and clarify where responsibility for problem resolution falls.
• May include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Installs and upgrades a wide range of complex and advanced company products according to technical documentation and company guidelines to ensure that customer's equipment operates efficiently.
• Demonstrate to customer equipment operation and specification according to Customer Acceptance Procedure (CAP). Instruct customers in operation/basic maintenance of VMS products.
• May coordinate and review the activities of a small group of Installation Representatives.

Requirements:

• Intermediate level of knowledge in the proper use of the following:
• Mechanical: Torque Wrenches; Precision Gauges & Levels; Vernier Scales, Calipers and Micrometers; Drills, Saws, Taps and Dies; Lubrication and Adhesives
• Electrical: Digital Multi-Meter, Oscilloscopes, Circuit/Component tooling; Soldering
• Desired Military Experience in the following: Nuclear power plant, Airframe & power plant, Avionics, Ground support equipment maintenance, Medical devices, Electrical maintenance
• Experience in the semiconductor field service/maintenance: Ion Implant, CVD, Etch, PVD, Photolithography

Benefits:

• Compensation: $83K-$90K + 15% shift diff, + OT and yearly bonus. 1st year W-2 should be $100K+
• Benefits: Robust benefits package including 401K with Co. match $1 for $1 up to 6%

Description

• Compensation: $32/HR to $36/hr plus OT and per diem
• Benefits: Generous benefits package that includes med/den/vis, 401K and more!
• Travel: 100% travel – Monday through Friday (home on Friday)

• Travel to install, services, troubleshoot and repair the fabricating machine tools at customer sitesthroughout the United States, Canada and Mexico.
• Provide high-quality technical service to customers to ensure optimal sheet metal machine performance.
• Document customer machine information and technical conditions and make improvement suggestions.
• Train customers to operate and/or service machines to ensure maximum productivity.
• Act as a Service ambassador and work directly with customers during installations and repairs to enable their business success.

• Must be a flexible professional, curious, and bold, focused on customer service and quality.
• A hands-on problem solver experienced in electronics, digital circuits, wiring, mechanics, and hydraulics.
• Technologically savvy and experienced in software and file management.

Description

• Compensation: $32/HR to $36/hr plus OT and per diem
• Benefits: Generous benefits package that includes med/den/vis, 401K and more!
• Travel: 100% travel – Monday through Friday (home on Friday)

• Travel to install, services, troubleshoot and repair the fabricating machine tools at customer sitesthroughout the United States, Canada and Mexico.
• Provide high-quality technical service to customers to ensure optimal sheet metal machine performance.
• Document customer machine information and technical conditions and make improvement suggestions.
• Train customers to operate and/or service machines to ensure maximum productivity.
• Act as a Service ambassador and work directly with customers during installations and repairs to enable their business success.

• Must be a flexible professional, curious, and bold, focused on customer service and quality.
• A hands-on problem solver experienced in electronics, digital circuits, wiring, mechanics, and hydraulics.
• Technologically savvy and experienced in software and file management.

Description

• Commitment to a safe work environment, quality product, and teamwork.
• Program CNC lathes using G&M code and Mastercam for a wide range of complex parts and materials
• Read and interpret drawings, blueprints, and technical documentation
• Selection appropriate tools, speeds, and feeds based on materials and specifications.
• Set up and prove out programs on the shop floor, making adjustments as needed.
• Collaborate with machinists to refine and optimize machining processes.
• Maintain program files and documentation in an organized and accessible manner.
• Troubleshoot issues related to programming, tooling, and machining operations.
• Ensure all parts meet quality standards and tolerances
• 3+ years of CNC programming experience in a machine shop environment.
• Proficiency in Mastercam and manual G&M code programming
• Strong understanding of machining principles, tool selection, and material properties.
• Ability to work from 2D drawings and 3D models.
• Familiarity with GD&T and precision measurement tools.
• Excellent problem-solving and communication skills.
• High attention to detail and commitment to quality.

Description

• Set up and operate water cutting machines as per daily specifications.
• Follow all safety procedures and operational guidelines.
• Maintain a productive workflow to meet production goals.
• Accurately record work activity on routing and material sheets when required.
• Safely and efficiently operate tow motors and overhead cranes.
• Identify and report any issues, including quality concerns or non-conforming material reports (NCMRs), to the Department Lead, Supervisor, and Quality team.

• Ability to read and interpret blueprints, shop orders, and written instructions.
• Strong attention to detail with a commitment to quality standards.
• Proficiency in working with fractions and decimals.
• Ability to follow directions and work independently or as part of a team.
• Skilled in using measuring tools such as tape measures, calipers, and micrometers.

• High school diploma or equivalent.
• 1+ years experience in a production environment.
• Training in Personal Protective Equipment (PPE), Global Harmonization System (GHS), and Lockout-Tagout (LOTO) procedures. (Onsite training available.)
• Tow Motor and Overhead Crane Certification. (Onsite training available.)

• Ability to stand for prolonged periods.
• Frequent squatting, kneeling, bending, stooping, twisting, and reaching.
• Ability to lift, carry, push, and pull up to 50 lbs.

Description

Key Responsibilities:

• Perform on-site maintenance and repairs on conveyors, industrial machinery, and mechanical systems.
• Conduct preventive maintenance (PM) and respond to emergency service requests to minimize equipment downtime.
• Install new machinery and equipment according to client specifications and technical documentation.
• Troubleshoot and diagnose mechanical and electrical issues using schematics, technical drawings, and manuals.
• Serve as the primary customer contact during field service, ensuring clear communication and a high level of professionalism.
• Provide technical updates, repair plans, and recommendations to customers.
• Maintain strong client relationships through timely and courteous service.
• Follow all safety and compliance standards, including performing risk assessments and adhering to lockout/tagout (LOTO) and PPE requirements.
• Report safety concerns or potential hazards promptly to management.

• Proven experience as a Millwright, Maintenance Technician, or similar industrial maintenance role.
• Strong mechanical aptitude and hands-on experience with industrial equipment, conveyors, and systems.
• Ability to interpret blueprints, technical drawings, and electrical/mechanical schematics.
• Excellent problem-solving and communication skills.
• Commitment to safety and adherence to all site safety procedures.
• Ability to travel to customer locations as required.