Description

Job Title: Field Service Technician

Department: Service

FLSA Status: Non-Exempt

Compensation: $30-$35

Summary

Under direct supervision of the Service Manager, the Field Service Technician will perform new equipment installations, preventive maintenance, troubleshooting, and emergency repair of BLM equipment at the customer site. Facilitates timely resolutions to customer issues and/or questions while maintaining a positive client relationship.

Essential Functions

The duties listed below are the specific duties and tasks that someone in this position must accomplish. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the level and/or class of this position.

• Supports the sales staff in servicing BLM equipment
• Installs new equipment at customer sites
• Performs preventive maintenance, troubleshooting, emergency repairs, and service of equipment for customers at the customer site
• Carefully and accurately documents all service performed on the equipment as well as what service needs are to be accomplished on the equipment in the future
• Maintains excellent customer service and customer satisfaction
• Demonstrate applicable BLM GROUP software capabilities to the customer
• Prepares timesheets, service reports and installation forms, timely and accurately
• Accurately track expenses and completes expense reports in a timely manner
• Maintain a safe work environment and operate within OSHA/MIOSHA guidelines
• Communicate with other departments as necessary
• Ability to work overtime as required by workload and customer necessity
• Other duties as assigned by management

Qualifications

• High School Diploma required, Associate Degree in a technical discipline is preferred or comparable military experience
• 2 – 4 years of experience in a similar technical position
• At least one year of experience in a customer service role
• Ability to travel 90% as assigned by management
• BLM accepts candidates with Trumpf laser machine experience, Amada Laser, Mazak laser and other similar laser machinery experience

Licensing/Certifications

• A clear driving record containing no more than two (2) minor moving violations in three (3) years and no major violations in the last seven (7) years.

Knowledge, Skills, and other Abilities

• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Able to effectively use the Internet
• Ability to understand and use I/O structure for technical trouble shooting purposes
• Ability to effectively utilize electric/electronic test/measurement equipment
• Must be able to effectively understand, analyze, and resolve technical mechanical or electrical issues based on measured data results
• Proficient in reading and comprehending technical information as presented in equipment manuals or in electronic media
• Ability to accurately document technical data in terms of the steps taken to resolve equipment and product issues
• Ability to communicate technical issues as well as the steps taken to resolve those issues with the BLM corporate office
• Proven customer service skills with a primary focus on customer relationships
• Highly organized
• Excellent verbal and written communication skills
• Must be able to work effectively with minimal supervision
• Resourceful; able to discern who to call for assistance based on the technical situation at hand
• Must have excellent time management skills
• Effective team player who can work with all levels of team members as well as with all different types and levels of customers
• Fluent in Italian preferred, but not necessary

Equipment, Machinery, Tools, and Vehicles Used

General office equipment, including computers, printers, fax machines and telephones.

Physical Demands

The physical demands described here are representative of those that an employee must be able to accomplish to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

While performing the duties of this job, the employee is regularly required to use hands to manipulate, handle, feel or operate objects, tools or controls; reach with hands and arms; stand; talk and hear; walk; sit, climb or balance; stoop, kneel, crouch or crawl; and lift or move up to fifty (50) to seventy (70) pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral visions, depth perception and the ability to adjust focus.

Mental Demands

While performing the duties of this position, employees are regularly required to use written and oral communication skills; read and interpret technical data, information and documents, analyze and solve problems, use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; work under imposed manufacturing deadlines; interact with staff and other organizations; and frequently deal with dissatisfied or quarrelsome individuals.

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

The incumbent works primarily in a manufacturing facility where the noise level could be moderate to loud. Occasionally will perform work in an office environment.

The position requires approximately 90% travel. Technicians must be available to travel both domestically and internationally as required by management.

Description

• Perform onsite installation, maintenance, and repair of complex systems and equipment.
• Diagnose technical issues and provide timely solutions to minimize downtime.
• Conduct preventative maintenance and ensure equipment operates according to specifications.
• Document all service activities, including reports, work orders, and customer communications.
• Collaborate with the engineering and support teams to resolve complex technical challenges.
• Follow safety procedures and company policies while on customer sites.

• Associate degree or technical certification in Electronics, Mechanical, or related field, or equivalent experience.
• Experience troubleshooting and repairing mechanical and electrical systems.
• Strong problem-solving skills and ability to work independently.
• Excellent communication and customer service skills.
• Ability to travel regularly to customer locations.
• Valid driver’s license and reliable transportation.

• Competitive hourly pay ($27.41 – $30/hr)
• Paid time off and holidays
• Health, dental, and vision coverage
• 401(k) retirement plan
• Opportunities for career development and training

Description

Field Service Technician

Job Description:

Are you full of energy and love to solve technical challenges like it's nothing? Then this job at Niverplast is perfect for you! As a field service technician you ensure our customers around North America can keep their production running smoothly. You will troubleshoot and carry out maintenance on our packaging machines and train end users on best practices. You'll work independently but you can always count on your colleagues to lend a hand when needed.

About You:

You have solid technical insight, both mechanical and electrical. Diplomas are great but we value hands on experience even more. You're solutions oriented and can communicate in a professional/effective manner. You're willing to travel and have a flexible attitude towards working and travel hours. Up to 75% travel.

Location:

Onsite in Grand Rapids, MI

Requirements:

• Minimum of 3-5 years of experience as a field service technician on automated machinery.
• Professional communication, attitude, and image. Good verbal and written presentation, organized, good planner, and solid interpersonal skills.
• Highly developed mechanical and electrical troubleshooting skills and strong understanding of industrial machinery.
• Advanced understanding of PLC programs, HMI screens and multi-axis robots, motion control, and vision systems.
• Ability to travel domestically and internationally with minimal notice. Position requires frequent travel including day trips, overnight trips, and trips lasting more than a week.
• Valid driver's license and passport.

Skills that are consideration for an expediated hiring process:

• Direct experience with automation in the food industry.
• Experience with plastics/bags/packaging
• History of long tenure with previous employers.
• Ability to lead and to take initiative

Job Type:

• Full Time

Salary Range:

• $35-$45 per hour depending on experience

Benefits:

• Health/Vision/Dental insurance
• 401K with employer contribution
• 25 days PTO
• Unlimited sick days

Description

Position Details:

Position Description:

Requirements:

Description

 Travel: Work at Company Headquarters:  595 Oak Ridge Rd, Hazle Township,
PA 18202

• We are seeking an experienced
  maintenance technician that will be responsible for performing routine
  inspections, preventative maintenance, and repairs on building systems and
  equipment, including electrical, mechanical, and plumbing components, to ensure
  the proper functioning and safety of a facility, often responding to emergency
  repairs as needed; their duties may include troubleshooting issues,
  replacing parts, and coordinating with outside contractors when
  necessary. 

Essential Duties
& Responsibilities:

• Follow all safety
  and company policies, reporting any issues, accidents or incidents immediately;
  must complete online safety training each month as assigned
•   Regular and
  predictable attendance
•   Analyze,
  trouble-shoot, and repair mechanical problems of plant machinery.
• Perform maintenance
  function and troubleshoot to correct inefficiencies and prevent equipment
  downtime by completing regular PM’s
• Work within
  specifications and drawings, responsible for ensuring completion, minimizing
  waste within set dates and times
• Ensure the
  maintenance and preventive maintenance of corrugating plant process equipment
  to achieve world class results; ensure all equipment is running properly and
  meets operational requirement.
• Work with
  maintenance crew to carry out maintenance and repair projects in mechanical,
  fabrication, plumbing, welding functions.
• Other corrective and
  preventive maintenance duties to be assigned by the supervisor from time to
  time.
  

• These are considered
  essential duties and are illustrative of fundamental job tasks. Employees may
  be required to perform additional related duties assigned by management.  Reasonable
  accommodations may be made to enable individuals with disabilities to perform
  essential functions.
•    4+ years related experience and/or training, or equivalent combination of
  technical school education and experience.
• Minimum of 6 months
  manufacturing experience; overall maintenance functions.
• Comply with company
  policies and procedures and all applicable laws and regulations, including
  federal and/or state required environmental systems, OSHA Safety and Health
  rules, fire and electrical safety codes and manuals, and standard operating
  procedures.
• Ability to
  communicate effectively with all levels of the organization including
  Management, employees, and vendors. 

Description

Maintenance Technician – Night Shift

Shift: 6PM–6AM | 12-Hour Shifts | Schedule: Friday, Saturday, and Sunday (3-Day Work Week)

Pay: $28–$38/hour (based on experience) + Relocation Allowance

Position Summary:

The Maintenance Technician is responsible for troubleshooting, repairing, and performing preventative maintenance on a wide range of production equipment, including:

• Filling machines
• Metal detectors
• Case erectors and packers
• Sealers and pasteurizers
• Motors, pumps, and conveying equipment

Note: This is a 12-hour night shift role with a 3-day work week

Core Responsibilities:

• Troubleshoot mechanical and electrical issues with minimal supervision
• Perform root cause analysis and recommend long-term fixes
• Assist operations staff and serve as a technical resource
• Identify and report equipment or safety concerns
• Support continuous improvement and reliability initiatives
• Adapt to fast-paced environments and shifting priorities
• Work weekends, nights, and holidays as required
  

Required Qualifications:

• High School Diploma or GED
• 2–5 years of hands-on maintenance experience in a manufacturing environment
• Solid understanding of:
  • Pumps, motors, mechanical drives, pneumatics, sensors, valves
  • Power tools, piping, lubrication, fasteners, and proper tool usage
• Ability to read and interpret electrical and mechanical schematics
• Experience using CMMS/EAM systems and precision measurement tools
• Comfortable working in various environments: hot, cold, at heights, or in confined spaces
• Capable of lifting/pushing/pulling up to 60 lbs. and standing for 12-hour shifts
• Strong communication and problem-solving skills

Description

Must-Have Skills, Experience, and Education:

Nice-to-Have Skills, Experience, and Education:

Description

D.C. Fabricators, Inc.

• Develop integrated project plans, project schedules, and budgets by coordinating the efforts of all required disciplines. Plans, schedules, and budgets will be consistent with customer schedule requirements and specifications, as well as Company’s cost objectives and resource constraints in order to control orders from receipt through completion.
• Develop and maintain an overall project schedule for all major phases/elements of an order, defining the required contributions of each technical and/or administrative discipline.
• Interface with the customer on a regular basis to assure that the Company’s interests are communicated to the customer, and the customer’s interests are communicated within the Company.
• Identify possibilities and strategies for new business with the customer.
• Interface with the customer on a regular basis to resolve quality, contractual, and technical issues.
• Develop a project budget plan relating to each phase of the contract. Analyze project costs (actual vs. planned) and develop corrective actions necessary to resolve unfavorable performance.
• Analyze, update, and discuss the Contract Performance reports on a quarterly basis.
• Develop “make/buy” strategies consistent with internal resource constraints and project budget plans. Coordinate these “make/buy” strategies with the Purchasing function, and other required disciplines, on a timely basis to insure that project goals are met.
•  Provide project information to management, internal disciplines and customers in order to anticipate project issues and resolve problems.
• Develop proposals for major government/commercial customers in accordance with specification requirements. Review Request for Proposal documents including terms and conditions, specifications, drawings, and schedule. Develop strategies for proposal pricing consistent with Company objectives.
• Provide customer with project status reports as required by contract, or as deemed necessary by the Company.
• Participate in negotiations on contract and technical changes relative to cost and schedule impacts.
• Communicate with management on a routine basis to apprise management of issues which may affect Company operations, e.g. delayed shipments which would affect cash flow, cost overruns which would affect profitability, customer delays which would impact Company’s human resources, etc. Focus should be on anticipating these issues in advance and developing plans to mitigate any negative affects.
• Provide the liaison efforts with customers, vendors, and internal disciplines on matters specific to the contracts. Coordinate activities to support project plans.
• Interface with all required disciplines to communicate contract requirements and coordinate plans to assure that project plans are achieved. Examples include:
• Manufacturing Operations – schedular and cost objectives.
• Quality Assurance – quality planning, witness points, and resolution of non-conformance issues.
• Vendors – assist with communication of schedule, cost, and quality requirements to assure that project plans are achieved.
• Contracts – assist with developing constructive channels of communication with the customer.
• Engineering – develop schedules and departmental budgets.
• Finance – contract performance reports and accounts receivable.
• Management – visibility on all phases of a contract, including costs, schedules, and problem areas.
• Purchasing - develop material procurement plan and manage vendor performance.
  

• Accuracy – Ability to analyze/interpret commercial and technical data in order to manage existing orders in accordance with Company objectives.
• Detail Oriented – Must understand details, but primary functions relate to developing and analyzing the “big picture” of a project or contract.
• Ethical – Ability to perform at the highest level of ethical business standards to assure compliance with customer requirements, adherence to legal requirements, etc.
• Honesty/Integrity – Ability to be viewed as truthful and credible in the workplace, and with customers, in that the position’s primary functions relate to the ability to work collaboratively with all disciplines to achieve project goals.
• Organized – Ability to organize data and analyze problems in a structural manner is essential. Must organize input/data from multiple disciplines into a final result which is consistent with Company objectives.
• Communications - Ability to effectively communicate with both internal stakeholders and customers. Can discuss and relate complex business and technical issues to all levels of the organization.

Bachelor’s degree in an engineering discipline or equivalent experience. Specialized education/training in management or business administration may be considered as equivalent experience.

Four to five years experience in manufacturing and/or engineering administration in industries related to the fabrication of large equipment. A portion of this time should have been in planning, coordinating, and directing the efforts of others on extensive and complex projects.

Excellent computer skills required. Must have a working knowledge of Microsoft applications such as WORD, Excel, Outlook, Project, and Power Point, and of ERP systems.

• Knowledge of the company systems, processes and products, with the technical capability of analyzing administrative and technical requirements and applying equipment and technology to satisfy contract needs. This may involve knowledge of engineering, machine design, manufacturing, plant layout, material handling, materials, government/military and/or commercial specifications, financial spread sheet technology, scheduling methods, etc.
• Demonstrated ability to motivate, guide and work cooperatively and effectively with others in order to obtain practical and effective results. The ability to communicate, plan, and analyze effectively is required. The ability to evaluate problems and then make sound decisions or recommendations is an inherent and fundamental requirement.
• Requires ability to obtain a personnel security clearance to the Secret level.
• Position involves occasional overnight travel to customers and suppliers.

Description

The Mechanical Engineer - Fluid Systems is responsible for designing, developing, and supporting fluid handling, pumping, and chemical injection systems used in industrial and commercial laundry applications. This role supports our mission to provide high-performance chemical delivery equipment, innovative solutions, and reliable technical support to our customers. The engineer will work closely with Manufacturing, R&D, Sales, and Field Service teams to ensure our systems are safe, efficient, and aligned with customer needs and industry requirements.

Key Responsibilities

• Design & Engineering
• Design and develop fluid handling systems, including pumps, valves, tubing, flow meters, and chemical dispensing equipment.
• Perform system calculations related to flow rates, pressure drops, chemical dosing accuracy, and pump sizing.
• Create engineering drawings, schematics, and specifications using CAD tools (SolidWorks or similar).
• Develop and revise Bills of Materials (BOMs), assembly instructions, and system layouts.
• Evaluate materials of construction for chemical compatibility and long-term reliability.
• Product Development & Innovation
• Support new equipment development, enhancements, and improvements for chemical injection and automation systems.
• Collaborate with R&D on integrating controls, sensors, and monitoring technologies.
• Conduct testing and prototyping of components and assemblies.
• Assist in developing standardized designs for improved manufacturability and field serviceability.

Technical Support

• Provide engineering support to Field Service Technicians and Sales team for system troubleshooting, installations, and customer-specific applications.
• Assist in root-cause analysis and corrective actions for equipment or system performance issues.
• Develop technical documentation, manuals, and training materials for internal teams.
• Quality & Compliance
• Ensure systems meet relevant safety standards and internal quality requirements.
• Participate in continuous improvement initiatives aligned with our quality and reliability expectations.

Must-Have Skills, Experience, and Education:

• Bachelor's degree in Mechanical Engineering or related engineering discipline experience.
• 2-5 years of experience in mechanical design, fluid systems, or equipment engineering.
• Strong understanding of fluid dynamics, pump systems, chemical/fluid dosing, and pressure/flow calculations.
• Experience with 3D CAD modeling (SolidWorks preferred).
• Knowledge of manufacturing methods, mechanical components, and system integration.
• Strong analytical, problem-solving, and technical communication skills.
• Nice-to-Have Skills, Experience, and Education:
• Experience with chemical handling equipment or industrial laundry systems.
• Familiarity with automation components, sensors, PLC interfaces, or fluid monitoring technology.
• Experience supporting field installations or technical service environments.
• Knowledge of chemical compatibility and industrial safety standards.

Description