Manage day-to-day operations of a commercial calibration and repair laboratory, to meet and exceed customer requirements and company objectives. Responsibilities include technical operations, customer service, shipping & receiving, quality representatives, and drivers. This includes direct interaction with customers, corporate personnel, and sales personnel. Act independently to determine methods and procedures for new assignments and may guide the activities of other employees. Use ability as a skilled specialist to contribute to development of concepts and techniques, and to complete tasks in creative and effective ways. Work on assignments that are extremely complex in nature where independent action and a high degree of initiative are required in resolving problems and developing recommendations. Operations Managers have supervisors as direct reports, in addition to other non-exempt employees.

Responsibilities:

• Serve as a leader and set an example of embodying the principles of company's Mission in Service.
• Manage laboratory operations to budgeted financial objectives with Profit and Loss(P&L) responsibilities.
• Manage and control key variable expense accounts, technical and administrative staff.
• Maintain appropriate levels of accreditation and scope as defined by management; enhancement and expansion of the laboratory scope of accreditation (UKAS, KEMA, ISO/IEC 17025 Quality System).
• Instill operational process efficiencies to reduce costs and provide technical support for sales and operational efforts.
• Manage service performance of the laboratory to corporate objectives and assist technical staff in the analysis and resolution of complex problems commonly found in TMDE.
• Manage the laboratory assets to maximize the utilization and leverage of assets. Ascertain lab capabilities and increase where relevant.
• Support the Regional Director/VP in key initiatives and projects.
• Recommendation for asset acquisition with appropriate justification

Requirements:

• Experience managing a technical service group at a company in a relevant or comparable industry.
• At least 10 years' experience in the Calibration and Repair industry with formal experience in Physical Dimensional, RF/Microwave and general test equipment calibration. A formal PMEL or equivalent technical training is highly desirable.
• At least 4 years' experience as a section lead or supervisor.
• At least 2 years of proven P&L management experience and lab budget creation.
• Knowledge of MS Office applications.
• Ability to manage and motivate employees.

Manage day-to-day operations of a commercial calibration and repair laboratory, to meet and exceed customer requirements and company objectives. Responsibilities include technical operations, customer service, shipping & receiving, quality representatives, and drivers. This includes direct interaction with customers, corporate personnel, and sales personnel. Act independently to determine methods and procedures for new assignments and may guide the activities of other employees. Use ability as a skilled specialist to contribute to development of concepts and techniques, and to complete tasks in creative and effective ways. Work on assignments that are extremely complex in nature where independent action and a high degree of initiative are required in resolving problems and developing recommendations. Operations Managers have supervisors as direct reports, in addition to other non-exempt employees.

Responsibilities:

• Serve as a leader and set an example of embodying the principles of company's Mission in Service.
• Manage laboratory operations to budgeted financial objectives with Profit and Loss(P&L) responsibilities.
• Manage and control key variable expense accounts, technical and administrative staff.
• Maintain appropriate levels of accreditation and scope as defined by management; enhancement and expansion of the laboratory scope of accreditation (UKAS, KEMA, ISO/IEC 17025 Quality System).
• Instill operational process efficiencies to reduce costs and provide technical support for sales and operational efforts.
• Manage service performance of the laboratory to corporate objectives and assist technical staff in the analysis and resolution of complex problems commonly found in TMDE.
• Manage the laboratory assets to maximize the utilization and leverage of assets. Ascertain lab capabilities and increase where relevant.
• Support the Regional Director/VP in key initiatives and projects.
• Recommendation for asset acquisition with appropriate justification

Requirements:

• Experience managing a technical service group at a company in a relevant or comparable industry.
• At least 10 years' experience in the Calibration and Repair industry with formal experience in Physical Dimensional, RF/Microwave and general test equipment calibration. A formal PMEL or equivalent technical training is highly desirable.
• At least 4 years' experience as a section lead or supervisor.
• At least 2 years of proven P&L management experience and lab budget creation.
• Knowledge of MS Office applications.
• Ability to manage and motivate employees.

• Provides service and maintenance for multiple cyclotrons and associated chemistry modules as assigned
• Monitors and positively affects financial and operational performance
• Works in compliance with all regulatory standards including EH&S, cGMP, Radiation Safety, applicable pharmacy laws, DOT, and internal policies and interpretations of the above as required
• Participates in personnel training and staff development
• Responds to calls for service support within a reasonable amount of time
• Completes and submits work history tickets in a timely fashion and includes all relevant details
• Schedules work and manages spare parts usage to minimize costs and maximize effectiveness
• Monitors and improves Up Time for site cyclotron system(s)
• Participates in the assessment of semi-complex product and equipment performance and recommends modifications and improvements

Required Knowledge/Skills, Education, and Experience:

• Associates degree in engineering discipline or equivalent Military experience
• 2-5 years of experience in servicing capital equipment and electrical/electronic troubleshooting
• Basic understanding of mechanical troubleshooting (equipment assembly/disassembly)
• 2+ years of experience with customer relationship management preferred
• Working knowledge of the PET radioisotope production workflow preferred
• Ability to work independently and with a cross-functional team
• Technically skilled with proven ability to troubleshoot semi-complex problems and abstract issues, policies & procedures
• Ability to read and correctly interpret various engineering documents (schematics, wiring diagrams, piping diagrams, etc.)
• Ability to use standard electronic test and measurement instruments (DVM, oscilloscope, micrometers, etc.)
• Ability to correctly utilize portable leak detection equipment
• Ability to safely work in regions of high voltage and radiation
• Ability to consistently perform all PMs per SOPs with no external support

What's Exciting About This Opportunity?

• High Tech Laboratory Environment working on State-of-the-Art Particle Accelerator
• Fortune 50 Company
• Excellent Pay and Benefits
• This Company is a “top company” for Military Veteran hires!
  

More details:

Shift: Your normal hours will be Monday through Friday, 6pm – 2am (flexibility to work alternative shifts is required. You will normally work 8 – hour shifts but can occasionally work longer shifts depending on system conditions. You can expect some Saturday work, usually 1 Saturday per month.)

Compensation:

Benefits: offers an excellent global benefits package Medical, Dental, Vision, Employee Assistance Program, Mental Health, Substance Abuse, Flexible Spending Accounts, Life Insurances, Short- and Long-Term Disability Insurance, 401K Savings Plan with matching contribution, Financial Planning Tools, Training and Education, Tuition Reimbursement, Paid Time Off, Holidays, Flex Schedules, Business Casual Dress, Employee Discount Program, and Volunteer Opportunities. Specific benefits for this position include:

• 4 weeks of paid vacation (PTO) to start, with 5 paid floater holidays pro-rated for the first year and 6 paid standard holidays. At the start of your third year, you get a 5th week of vacation.
• 100% match of 401K contribution, up to 6% (20% vesting of the matched amount each year).
• "Well Being" reimbursement of $300/year for health/fitness classes and related items.