Description

Customer-Dedicated Service Technician

Location: Newport News, VA (Onsite / Customer Site-based)

Employment Type: Full-Time

About the Role

RIX Industries is seeking a Customer-Dedicated Service Technician responsible for maintaining and repairing compressors, gas generators, and related systems at a designated customer site.

In this role, you will serve as the primary on-site representative of RIX Industries, ensuring equipment reliability, customer satisfaction, and adherence to safety and quality standards. You will support mission-critical systems across Marine, Aerospace, Land, Energy, Industrial, Medical, and Critical Infrastructure markets.

This position is ideal for a hands-on technician who thrives in field service environments, enjoys troubleshooting complex mechanical systems, and can effectively interface with customers and internal teams.

What You'll Do

• Serve as the primary liaison between RIX Industries and the customer at the assigned site
• Perform maintenance, troubleshooting, and repair of compressors, gas generators, and associated equipment
• Overhaul and repair components in both field and on-site environments to meet customer requirements
• Ensure timely, high-quality service delivery aligned with customer expectations
• Maintain and manage RIX-owned tools, equipment, and consumables
• Monitor inventory levels and notify leadership of supply needs
• Follow all safety procedures and promote a safe working environment
• Communicate effectively with internal teams and customer stakeholders
• Support additional assignments as directed in the best interest of the business

Must-Have Skills and Experience

• Technical school degree or equivalent combination of education and hands-on experience
• Minimum 1 year of experience as a mechanical assembler, technician, or mechanic in a related field
• Ability to read and interpret technical drawings, schematics, and manuals
• Strong troubleshooting skills across mechanical, electrical, and basic software systems
• Experience using precision measurement tools (micrometers, feeler gauges, multimeters, etc.)
• Basic computer proficiency, including Microsoft Office and ability to learn new systems
• Strong written and verbal communication skills for customer interaction and reporting
• Ability to work independently as a self-starter in a customer-facing environment
• Valid driver's license
• U.S. Citizenship(ITAR Compliant)
• Ability to obtain a DoD SECRET security clearance
• Physical Requirements:
  • Ability to stoop, kneel, crouch, bend, stretch, and reach
  • Ability to lift up to 50 pounds regularly
  • Ability to sit or stand for extended periods at desks, equipment, or workstations
• Training will be provided on RIX compressor systems and technologies

Nice-to-Have Skills

• Advanced coursework or certifications in mechanical assembly or repair
• Experience with air and gas compressors or similar mechanical systems (compressor experience can be trained)
• Prior field service or customer-facing technical support experience
• Familiarity with diagnostic equipment and compressor/generator systems
• Military background (understands structure, professionalism, customs/courtesies)
• Aviation experience strongly preferred
• HVAC or similar (mechanical + electrical troubleshooting)
• Experience in mechanical repair disciplines (hands-on)

Who You Are

• A hands-on, detail-oriented technician with strong mechanical aptitude
• Customer-focused and able to represent the company professionally on-site
• A problem solver who can troubleshoot and resolve issues independently
• Organized and disciplined in managing tools, parts, and workflows
• Safety-conscious and compliant with operational standards
• Adaptable and willing to learn across mechanical, electrical, and basic software troubleshooting domains
• Adaptable and willing to travel as needed to support business needs

Additional Details

• Base Salary Range: $75,000 – $88,000
• Work Environment: Onsite (Newport News, VA), customer site, manufacturing, warehouse, and office environments
• Travel: Up to 10%
• PTO and 12 Paid Holidays
• Retirement 401(K) with company match
• Medical, Dental, and Vision insurance
• Group Term Life Insurance
• Tuition Reimbursement Program
• Referral Bonuses and more

Description

Outside Electrician - Entry Level & Semi-Skilled

• Install wireways supporting cables in submarines. Install cables and electrical components (nuclear and non-nuclear) ranging from large power distribution switchboards to telephones (also includes control, power, electronics, and weapon systems).
• Install tag out, and test ship's lighting.  
• Hook up cables to electrical components in accordance with NAVSEA methods and procedures, such as hardwire and connecterization.
• Groom electrical components for a variety of inspections, and also responsible for providing documentation for every job performed. Mechanics are provided skills, including Vulcanization of ship's cables and the installation and maintenance of shipboard temporary services.
• Applicants will be tasked to learn power and data/signal cable splicing.

• Medical, Dental, Vision
• 401K Plan
• Paid Vacation and holidays
• Shift Premium
• Health and Wellness Programs
• Commuter/Ride share Van Services
• Tuition Reimbursement Program
• Safety Boot Reimbursement Program
• Hourly Rates from $23.12 - $28.70
  

Apply today! As long as you are eager and willing to learn, we will provide training to teach you how to excel as an Outside Electrician. In collaboration with the State of Connecticut, Electric Boat offers pre-employment training (EWIB) to get you started on learning the fundamentals of the trade.

• Attendance Stipends
• Transportation Assistance
• Mileage Reimbursement (IRS Rate)
• Car Based Solutions (car repairs, registration, auto insurance)
• Organizing Uber or Taxi rides
• Childcare assistance
• Clothing or boots
• Rent, Utilities, Technology, and other supports

• Must have a High School Diploma, GED, have 2+ years of related technical experience or be a current High School Senior
• 0-5 years of relevant experience
• Must be available for all shifts.

• Vocational, Technical Colleges, Apprentice programs, Military, Shipbuilding, and Manufacturing experience
• Successful completion of the Eastern CT Workforce Investment Board (EWIB) Manufacturing Pipeline Initiative training program

Description

STO Test Mechanic - CLB

1. Perform hydrostatic testing of all Shipboard, Steam and Electric Plant, Auxiliary and Weapons systems.
2. Complete and maintain the required training to perform mechanical operational testing of all Steam and Electric Plant, Hydraulic and Weapons systems which may include going on sea trials.
3. Complete and maintain the required training to perform watch standing duties to include: operate ship’s mechanical systems; roving watches required for ship safety, safety dispatch or to monitor mechanical systems required as part of the construction which may include weekend work.
4. Complete and maintain the required training to perform the duties of a safety technician which requires making systems safe for trade work utilizing Electric Boat’s Lock out/Tag out procedures.
5. Complete and maintain the required training to maintain the requirements for system cleanliness
6. Ability to follow written procedures and comply with requirements
7. Exhibit high moral character and integrity required to certify NAVSEA test requirements
8. Exhibit the ability to read and understand various system and test diagrams/drawings required for all mechanical system testing.
9. Work onboard submarines under construction during all phases of construction in all types of weather.
10. Work requires heavy lifting, pulling and climbing (ladders) and work in tight/confined spaces for extended periods of time.
11. Be able to obtain and maintain a DoD Secret clearance.
12. Install, maintain and remove test equipment (hoses, fittings, test pumps, etc.) and have the ability to understand the different types of test equipment, fittings and hoses for each system and apply them correctly per system requirements.
13. Perform other duties assigned by their supervisor.
14. Complete and maintain the required training to use radiological dosimetry to work within radiological controlled areas when required.

• High School diploma or GED or 2+ years technical experience
• Must be available for any shift
• Prior formal training or job experience with mechanical systems and/or testing.

• Prior US Naval submarine system experience or prior testing experience with shipboard systems
• Experience in one or more of the following: Related military training, mechanical training from Vocational, Technical or Community College, or Type II or Universal Freon certification as defined by 40 CFR Part 82, Subpart F”. 
• Experience with/knowledge of Lock Out Tag Out procedure

• Attention to detail
• Electrical skills (ability to work with basic mechanical tools) 
• Ability to read drawings/schematics
• Ability to think critically
• Ability to pass required schools for specific qualifications

Description

General Dynamics Electric Boat (Quonset Point)

Pipe Welder

Description

Marine Mechanic (Outside Machinist) - Entry Level & Semi-Skilled

• Medical, Dental, Vision
• 401K Plan
• Paid Vacation and holidays
• Shift Premium
• Health and Wellness Programs
• Commuter/Van Services
• Tuition Reimbursement Program
• Safety Boot Reimbursement Program
• Hourly Rates from $23.12 - $28.70

• Attendance Stipends
• Transportation Assistance
• Mileage Reimbursement (IRS Rate)
• Car Based Solutions (car repairs, registration, auto insurance)
• Organizing Uber or Taxi rides
• Childcare assistance
• Clothing or boots
• Rent, Utilities, Technology, and other supports
  

• Must have a High School Diploma, GED, 2+ years of relevant technical experience or be a current High School Senior 
• 0-5 years of relevant experience
• Must be available for all shifts.

• Significant emphasis will be provided to applicants with nuclear and/or radiological work experience and those who have graduated from technical programs for mechanical trades
• Successful completion of the Eastern CT Workforce Investment Board (EWIB) Manufacturing Pipeline Initiative training program

Description

Description

This Field Service Technician role supports the installation, maintenance, and repair of Impressed Current Cathodic Protection (ICCP) and Marine Growth Prevention (anti-fouling) systems onboard commercial and government vessels including cruise ships, tankers, tugboats, and U.S. Navy/Coast Guard ships.

Technicians work both in the field and in shipyards, supporting drydock operations and performing pier side troubleshooting. This is a hands-on role requiring electrical, mechanical, and troubleshooting skills in marine environments.

Responsibilities

• Install, troubleshoot, repair, and maintain corrosion control systems onboard vessels
• Support installation and replacement of electronic equipment, anodes, and reference cells during drydock periods
• Perform wiring and electrical work on systems up to 480V / three-phase power
• Conduct system testing and diagnostics using industry-standard tools
• Perform pier-side service calls for inspections, troubleshooting, and system checks
• Supervise and assist shipyard personnel during installations and repairs
• Prepare tools, equipment, and materials for field mobilization
• Complete service reports, inspection documentation, and test records
• Assist with shop operations including pre-delivery checks and equipment preparation

Must-Have Skills, Experience, and Education

• Some shipboard or marine experience required
• Basic understanding of electricity and electronics
• Strong mechanical aptitude
• Ability to troubleshoot, diagnose issues, and implement corrective actions
• Experience using electrical testing equipment and tools
• Ability to read and interpret technical drawings and schematics
• Strong communication skills (verbal and written)
• Ability to work independently in field environments
• Valid driver's license and reliable transportation

Nice-to-Have Skills

• Experience working with corrosion control systems or marine equipment
• Prior experience in shipyards or drydock environments
• Familiarity with three-phase electrical systems (480V)
• Military experience (Navy, Coast Guard, or similar maritime roles)
• Experience working on offshore platforms or vessels

Description

General Dynamics Electric Boat (Quonset Point)

CNC -Machinist (Inside Machinsit)

Overview

Do you have programming experience or training-CNC/G-Codes, experience with milling/lathes, have strong mathematical skills.....then this is the position for you!!!!

Join our team, the nation's premier designer and builder of nuclear powered submarines.

Duties include but are not limited to:

• Set up, program editing, and operation of CNC milling and turning centers
• Requires the verification of parts and parts configuration to plan requirements using various high tolerance precision measuring tools
• Must have the ability to read and interpret mechanical detail and assembly drawings, including GD&T, weld- joint symbols, and NDT requirements

Benefits:

• Medical, Dental, Vision
• Prescription Coverage
• HSA
• Health and Wellness Programs
• 401K
• Commuter/Van Services
• Paid Vacation and holidays
• Paid training
• Advancement Opportunities

Relocation Assistance provided to qualified candidates.

This position is located at our Quonset Point facility in North Kingstown, RI location.

Qualifications

Required:

• High school diploma or equivalent OR a minimum of 2 years relevant technical experience
• Machining experience or relevant formal training
• Ability to interpret technical manuals, shipyard procedures, test documents, blueprints, diagrams, and perform basic layout functions
• Available to work all shifts
• Individuals are required to possess their own basic hand tools

Preferred:

• Experience including setup, operating, with vertical and/or horizontal turning/lathes/mills
• Strong mathematical skills
• Mazak experience
• Vocational, Technical, Community Colleges or Apprentice programs
• Machine technology educational program
• Shipbuilding/Marine Advanced Manufacturing Institute (SAMI) program completion
• Military

Skills

• Excellent communication, organizational, and interpersonal skills
• Self-starter with good problem solving skills
• Ability to work in a collaborative and team environment to meet organizational goals

Physical Qualifications

Climbing, Crawling, Kneeling, Light Lifting, Medium Lifting, Pulling, Pushing, Reaching, Stooping, Twisting

Environmental Attributes

Acids or Alkalis, Cold, Dry, Dusty, Fumes, Hot, Inside, Noise, Oily, Wet

Description

Reporting to the Demand Planning Manager, the Senior Demand Planner will focus on forecasting demand and aggregating insights based on trends and patterns, using historical data and cross functional inputs from Sales and Marketing to maximize fulfillment rates that drive shipments. They will assist the Manager of Demand Planning in building and structuring weekly, monthly, quarterly, and annual reporting to monitor performance and identify risks and opportunities. As well, the Senior Demand Planner communicates risks and opportunities during the monthly S&OP cycle to ensure stakeholders remain aligned, and will take the lead in supporting the Product Life Cycle process to ensure model rationalization in keeping the assortment relevant and profitable.

Responsibilities include:

• Monitor/report significant changes in the forecasts and inventory estimations to manager and in an S&OP environment
• Address demand related constraints in a timely manner
• Review and analyze current demand and forecast data, and adhere to monthly forecasting cycle
• Collaborate with the New Product Introduction team and establish appropriate forecasts
• Initiate continuous and effective communication across all necessary departments to understand demands, trends and challenges
• Work with the Demand Planning Manager to develop risk mitigation and contingency planning strategies
• Identify areas of process improvement
• Work towards improving model configuration to fine tune the forecast
• Present data and insights to executive leadership
• Involved in the implementation of SAP
• Perform other duties as necessary and as assigned

Must-Have Skills, Experience, and Education:

• Bachelor's Degree in Logistics, Materials Management, Supply Chain Management or related field
• 7-10 years' experience in production and materials management and demand forecasting
• Exceptional planning, time management and organizational skills
• Proficient in mathematics and statistical analysis
• Advanced proficiency in MS Excel with proficiency in MS Office and related Suite programs
• Functional experience with one or more data visualization tools (i.e., Tableau, Microsoft Power BI, Qlik, Sisense, etc.) strongly preferred
• SAP experience and experience in an MRP environment preferred
• APICS certification strongly preferred
• Comfortable presenting to executive leadership and communicating insights clearly to stakeholders

Critical Traits:

• Self-starter
• Excellent interpersonal, oral & written communication skills
• Accuracy, analytical skills and attention to detail
• Team player, cooperative, fast-learner, flexible, nimble
• Strong multitasking skills, proactive self-starter
• Organized and focused
• Able to operate in a structured environment and manage ambiguity effectively

Description