Description

Description

Description

The Parts & Warranty Strategist is responsible for service parts inventory strategy, sourcing, fulfillment performance, and warranty administration for company's commercial and industrial equipment across North America. This role ensures accurate parts data, optimized inventory levels, strong supplier partnerships, and efficient warranty processing while improving the overall ease of parts sourcing for distributors and customers.

• Own the service parts and warranty programs, including inventory strategy, lifecycle management, stocking methodologies, and service-level performance
• Exercise independent judgment over sourcing strategy, supplier selection, alternates, pricing structures, and inventory investment within approved financial parameters
• Direct OEM and aftermarket supplier strategy, including performance management, pricing and warranty recovery negotiations, and risk mitigation
• Establish, interpret, and enforce parts and warranty policies, approve exceptions, and ensure compliance with company and manufacturer standards
• Analyze parts demand, warranty trends, cost drivers, and service metrics to identify risks, improvement opportunities, and corrective actions
• Develop and present executive-level reporting and recommendations regarding parts availability, warranty exposure, margins, and service performance
• Drive cross-functional resolution of systemic parts and warranty issues and implement sustainable process improvements
• Serve as escalation authority for complex or high-impact parts and warranty matters involving distributors, OEMs, and internal stakeholders
• Advance system, e-commerce, and self-service improvements to reduce transactional support volume
• Maintain strict confidentiality and discretion in handling all company matters
• Perform other related duties and projects, as assigned
• Compliance with all company policies and standards

Must-Have Skills, Experience, and Education:

• Associate's degree in procurement, supply chain, technical support, engineering technology, or related field; or equivalent combination of education and relevant experience
• 2+ years of experience managing service or component parts within a manufacturing, industrial equipment, or technical service environment, including sourcing, supplier coordination, and inventory support
• Demonstrated experience identifying mechanical equipment components and analyzing operational data (e.g., demand, inventory, warranty trends) to support sound business decisions
• Working knowledge of mechanical, electrical, hydraulic, and pneumatic systems
• Ability to interpret exploded parts diagrams, technical drawings, and product documentation
• Strong analytical and problem-solving skills with the ability to exercise sound independent judgment
• Strong communication skills with the ability to work cross-functionally and support external partners
• Detail-oriented with strong organizational and time-management abilities
• Proficiency in Microsoft Office applications; experience with ERP, CRM, or e-commerce systems preferred

Description

The primary responsibility of the Sales Manager will be to interface with, and support established customers, as well as seek out and develop new business, particularly in the military market. You will establish and maintain successful business relationships with various Departments of Defense, Military installations, Military Units and Military & Civilian professionals to grow sales by effectively communicating the approved product information and using available resources.

Keys to success in this role will be

• Effective communication and identification of various personality types and key customers.
• Resilience and the ability to remain politely engaged with the most engaged and distracted individuals will be essential.
• Engage customers on site, at trade shows or on the phone taking the opportunities to build a relationship with the client, and market themselves as the best provider for all their technology needs.
• Will create mini-marketing campaigns to target end users.

This role will travel to military installations and meet with key personnel to help generate sales through the established DoD contracts. Networking, business development, and knowledge of the government procurement process are instrumental to the long-term success of this position.

Description

• Paid vacation, Holidays and Birthday
• Medical, Dental, Vision Care Insurance
• Fully Paid Basic Life Insurance & Short-Term Disability
• Disability Insurance
• 401K & Roth Plans with matching contributions
• Optional Supplemental Plan Available
• Weekly Pay
• Initiative-taking, meticulous technician with a “can do” attitude.
• Position is Full Time, Monday-Friday, our Service Department is open 7:00am - 6:00pm

• Perform work as outlined on repair order with efficiency and accuracy, following dealership and factory standards.
• Diagnosing vehicle problems based on customer complaints and inspection.
• Communicating with other departments
• Examine assigned vehicles to decide if further safety or service work is needed or recommended.
• Road test vehicles when needed (CDL License is needed within 90 days of start)
• Consistently complete training and education as assigned by management and take part in manufacturer-sponsored training programs, schools, and events

Description

Description

We are excited to add a Parts Account Representative/Outside Parts Sales Representative to our team in Southeast PA and South-Central NJ.

At Wolfington Body Company, one of the country’s leading International school bus dealer's, our success depends on serving our customers with the best team members in the industry. If your career goals include making a valuable contribution as a Parts Account Representative in an exciting and growing company while working with top professionals in the industry, then consider joining our team. We are seeking enthusiastic, hard-working, customer-oriented individuals who can work in a team environment. The parts specialist builds
sales by developing customer relationships, problem solving, and serving as a conduit between our clients and our Parts and Service experts.

• Manages a territory consisting of Southeastern Pennsylvania and South-Central New Jersey
• Must be capable of speaking to all products including but not limited to parts, service, and technology products
• Maintain constant communication with WBC Parts Experts for product information and conflict resolution
• Prospect for new accounts/referrals which include compiling and updating a list of prospective clients to provide leads for business opportunities
• Maintain existing account relationships and be alert for ancillary opportunities to increase penetration
• Develop, implement, and maintain comprehensive account specific growth strategies
• Service existing accounts and communicate with clients on a regular basis. Discuss use and features of various parts, services, and ongoing promotions
• Communicate concerns to the appropriate experts within WBC
• Update account profiles for monthly meetings for information regarding sales potential
• Follow up on orders to ensure that customers are served promptly
• Coordinate parts and service sales with the appropriate personnel; Advise counterperson on special requirements/requests
• Obtains orders by explaining product benefits; reviewing business plans; analyzing sales volume; introducing new products; relays orders to call-center
• Updates CRM software with potential leads, business opportunities, and follow-ups 
• Focuses on professional and personal improvement through participating in educational opportunities; reading industry publications; maintaining personal networks; participating in professional organizations

• This is a field-based position; candidates must be disciplined and well-organized
• Ability to work independently
• Exceptional documentation skills
• Sale experience is preferred; our approach is unique and we will train the right individual
• Demonstrates sales ability with a successful track record
• Experience in route planning and follow-up
• Excellent social skills & strong attention to detail
• Strong written/verbal communication skills required
• Highly self-motivated and goal-oriented
• Enthusiastic relationship builder
• Entrepreneurial spirit; driven to succeed and to grow
• Mechanical Aptitude
• High school diploma required/ College Education preferred
• Valid Driver’s license required

• Knowledge of dealer and fleet maintenance procedures and systems
• Knowledge of bus, medium duty truck, and/or automotive parts
• Working knowledge of International and supplier/vendor warranty policies

• Company Car
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off

• 8 hour shift

Description

• Lead QC staff and manage daily inspection activities
• Maintain quality procedures, documentation, and inspection protocols
• Oversee incoming, in-process, and final inspections of machined components
• Ensure compliance with ISO 9001, MIL-I, and SAE standards
• Investigate non-conformances and implement corrective/preventive actions
• Manage calibration schedules and records for all measurement equipment
• Ensure traceability and documentation of calibration activities
• Analyze quality data to identify trends and improvement opportunities
• Collaborate across departments to resolve quality issues

• 3+ years of QC experience in machining or manufacturing
• Strong understanding of machining tolerances, inspection methods, and GD&T (Geometric Dimensioning and Tolerancing) symbols.
• Proficient with measurement tools (Dial calipers, micrometers, profilometers, thread measuring wires, height stands etc.) and calibration practices.
• Experience with the use of Optical Comparators
• Experience with ISO 9001, MIL-I, and SAE standards
• Effective communicator with solid documentation skills
• Able to lead, train, and support a team
• Familiarity with quality software and reporting tools is a plus

• Hourly rate ($24–$32/hour) – Based on Experience
• 401K with match
• Health, dental, and vision insurance
• Paid time off and holidays
• Team-oriented work environment

Description

Engineers benefit from approximately four months off each year during December, January, June, and July.

• Heavy maintenance experience and strong leadership ability
• Excellent communication skills
• Ability to supervise teams and coordinate work during large equipment maintenance outages
• Ability to travel extensively and work extended hours while deployed
• Military leadership experience highly valued, especially veterans with electrical, mechanical, or electronics maintenance backgrounds

• Complete classroom and lab training in Orlando during the first 12 months combined with field training at multiple customer sites
• Work directly with senior field service engineers to develop skills in equipment operation, maintenance, job site safety, project management, leadership, and business systems
• Supervise technicians and mechanics during turbine generator equipment maintenance outages
• Disassemble, inspect, and reassemble turbines and generators
• Coordinate upgrades of mechanical and electrical systems to improve output and efficiency
• Collaborate with engineering staff on specialized testing
• Serve as the primary customer contact during outages and ensure timely and accurate repairs
• Work extended hours while deployed, typically 12–14 hours per day including weekends and holidays

Nice-to-Have Skills, Experience, and Education

• Bachelor’s degree preferred
• Master’s degree a plus
• Military veterans with backgrounds such as Electrician’s Mate, Machinist’s Mate, or Industrial Electronics Technician (E6 or above)
• Experience working with power generation equipment such as turbines, generators, or large rotating machinery

• Training program begins July 7
• Candidate submissions are due by the end of March
• Interviews will be conducted in Orlando at the end of April with travel expenses covered
• Alternate interview dates may be available if needed
• Candidates who do not relocate to Orlando will receive a housing stipend during classroom phases in Orlando, typically lasting about six weeks
  

Description

SHT Mechanic

About the Organization

IMIA, LLC is the only national marine surface preparation painting contractor servicing every U.S. Port with a mobile full time workforce that ensures that a quality product is delivered on time every time. IMIA, LLC has the equipment, seasoned deckplate supervision and mechanics, as well as rigorous corporate safety and quality programs and financial strength to support our customer's preservation needs in a truly superior and comprehensive fashion.

IMIA, LLC offers a comprehensive benefit package to eligible employees. Eligible employees may enroll in:

• Health
• Dental
• Vision
• Life
• LTD
• Accident
• Critical Illness
• 401k

Employees and their household members are also eligible to participate in the company's Employee Assistance Program.

Per Diem OR Dislocation Allowance may be provided to eligible employees to reimburse some or all of the cost an employee might be reasonably expected to incur for lodging, meals, and incidental expenses while traveling out of town for work.

EOE Statement

IMIA, LLC is an equal opportunity employer and provides equal employment opportunities (EEO) to all employees regardless of race, color, religion, gender, gender identity or expression, national origin, sexual orientation, age, sex, disability status, marital status, status as a covered veteran, genetics, or any other protected groups under state, federal or local Equal Opportunity Laws. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

Description

JOB TITLE: SHT Mechanic

REPORTS TO: Superintendent

SUMMARY

Removal and installation of hull treatment and non-metallic coatings on United States Navy nuclear-powered submarines. Position requires a willingness to learn, dependability, and the ability to think critically.

ESSENTIAL DUTIES & RESPONSIBILITIES

Ensure work is done safely and meets quality standards.

Ability to perform carpentry-type duties to include use of manual tools, power tools, and building of containments.

Read and interpret documents as necessary, such as operating and maintenance manuals, safety rules and regulations, procedure manuals, etc.

May prepare molds and templates for fabrication of hull treatment.

Maintain a clean work environment where coatings work is being performed.

Demonstrate comprehension of complex shapes and the ability to understand symmetrical gaps both parallel and perpendicular to the ships surface shape.

Mixing of different types of solvent and adhesive materials.

Use of troweling tools and adhesives, and work with equipment specific to hull treatment installations

Understanding fairness and flushness with regards to surface preparation.

Follow all company rules and policies.

Provide a great level of attention to detail and focus on the given task.

May be required to perform additional duties as deemed necessary by the Superintendent.

Must be willing to comply with clean shaven standards needed to wear half/full face respirator.

Must be able to pass a thorough background investigation to obtain access into a shipyard environment.

PREFERRED EXPERIENCE

Commercial Carpentry

Ceramic or Composite Tile Installation

Shipyard, Manufacturing, or Industrial Experience

KNOWLEDGE, SKILLS, AND ABILITIES

Must be able to work cooperatively and productively with other employees and shipyard personnel.

Must be able identify and measure material.

Must be able to calculate basic figures.

Must be able to carry out instructions furnished in oral, written, or diagram form.

Must be able to problem solve, organize, and prioritize work.

Must be able to perform required duties efficiently and independently.

EDUCATION

None

WORKING CONDITIONS

Regularly exposed to extreme temperatures, high noise levels, toxic or caustic chemicals, fumes, airborne particles, outdoor weather conditions, dusty conditions, wet and/or humid conditions, hazardous machinery, confined spaces, precarious places, proximity to other employees. To avoid injury, safety clothing is required along with safety devices to protect eyes, mouth, or hearing.

Regularly required to walk; frequently required to stand, stoop, kneel, crouch, climb, balance, or crawl, occasionally required to sit, required to reach with hands and arms, use hands to feel, grip, or handle, regularly required to lift and/or move up to 50 pounds, required use of vision to see up close, distance, and peripherally, as well as depth perception and ability to adjust focus.

Shift work is involved most of the time. Travel may be required. Mandatory overtime will be required.

EQUIPMENT USED

Various

SUPERVISORY RESPONSIBILITIES

None

REASONABLE ACCOMMODATIONS

May be made to enable qualified individuals with disabilities to perform essential job functions.

Location Portsmouth, VA

Salary Range Non-Exempt