Customer Service Engineer
Company: Orion Talent
Job Ref: # 5184139
Date Posted: 1/14/2026 12:00:00 AM
City, State: Little Rock, AR
Description
Go to end ⇓Must-Have Skills, Experience, and Education:
- Strong electronic systems knowledge with advanced troubleshooting and repair skills
- Ability to interpret electronic schematics, flowcharts, and technical documentation
- Strong mechanical aptitude and ability to visualize and explain technical issues and solutions
- Excellent customer service skills, including relationship development, conflict management, active listening, and problem solving
- Strong oral and written communication skills
- Proficiency with PC-based tools and service documentation
- Ability to work independently in a field-based environment with minimal supervision
- Willingness and ability to travel regularly and support off-hours service as needed
Nice-to-Have Skills, Experience, and Education:
- Experience in the biomedical or medical device field
- Prior field service experience supporting complex electromechanical systems
- Military technical background (electronics, avionics, biomedical, or similar)
- Experience providing customer training following equipment installation
Comprehensive global benefits package including:
- Medical, dental, and vision insurance
- Employee Assistance Program, mental health and substance abuse support
- Flexible Spending Accounts
- Life insurance and short- & long-term disability
- 401(k) with 100% company match up to 6% (vesting over time)
- Financial planning tools
- Training, education, and tuition reimbursement
- Paid Time Off and holidays
- 4 weeks PTO to start
- 5 paid floater holidays (pro-rated first year)
- 6 paid standard holidays
- 5th week of vacation starting year 3
- Corporate vehicle program (new hybrid SUV or van option; business & personal use)
- “Well Being” reimbursement ($300/year for health & fitness)
- Employee discounts and volunteer opportunities
Regular regional travel required (territory centered around Little Rock, extending ~2–3 hours in all directions). Availability for off-hours and weekend service as needed.
























