Description
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Service Engineer Level 1, Control Systems
Company: MSHS Pacific Power Group
Location: Mandeville, LA
Compensation: $30.00–$37.00/hour
(DOE) + $2,000 Sign-On Bonus
Travel: Up to 75% (Domestic &
International) – Company Pool Vehicle Provided
Job Type: Full-Time
About the Role
MSHS Pacific Power Group is
seeking a Service Engineer Level 1 – Control Systems to perform in-house
and field service work on supported products and equipment. In this role,
you’ll implement processes and procedures for installation, troubleshooting,
testing, and maintenance, while serving as a key technical resource for both
customers and internal teams.
This is more than a standard
service role—it’s an opportunity to build deep technical expertise in advanced
control systems while supporting mission-critical operations in dynamic
environments. You’ll be trusted to analyze issues, follow structured procedures,
and deliver high-quality service under shifting priorities and deadlines.
This role is being recruited in partnership with Orion Talent through the
BlueForge Alliance Maritime Industrial Base (MIB) program, a nationwide
initiative supporting workforce growth across the U.S. defense and maritime
industrial base.
About the MIB
Partnership (Orion Talent & BlueForge Alliance)
This opportunity is part of the Maritime Industrial Base
(MIB) program, a collaboration between Orion Talent and BlueForge Alliance to
help strengthen the U.S. maritime and defense industrial base by connecting top
talent—especially skilled technicians and veterans—to critical roles with
employers like MSHS Pacific Power Group. Candidates with prior military,
maritime, or heavy industrial experience are strongly encouraged to apply.
Key Responsibilities
· Perform in-house and field service tasks
including installation, troubleshooting, testing, and maintenance of supported
products and equipment.
· Support TAG, training activities, and
system-level testing as directed.
· Interpret and understand basic component- and
system-level functionality for electrical and mechanical systems.
· Identify, analyze, and repair product failures,
including ordering and replacing parts as needed.
· Provide TAG support to help determine and
recommend products or services that best fit customer needs.
· Offer basic fault-finding and technical support
via phone and email for low-end controls.
Education, Required
Knowledge, & Skills
· Education: Recognized electrical or
mechanical certificate from a trade school or military training institution, or
an Associate Degree in a related field.
· Experience: 1–2 years of experience
in the field or in a related technical area.
· Technical Knowledge: Knowledge of
commonly used concepts, practices, and procedures in electrical and mechanical
engineering.
· Skills:
o Knowledge
of commonly-used concepts, practices, and procedures for electrical and
mechanical engineering.
o Ability
to follow instructions and pre-established guidelines.
o Ability
to work under immediate supervision.
o Analytical
thinker with strong attention to detail.
o Excellent
verbal and written communication skills (English required, Spanish a
plus).
o Customer-focused,
with strong interpersonal skills.
o Willingness
and ability to travel up to 75% domestically and internationally.
o Must
have a valid driver’s license (company pool vehicle provided).
· Desired Qualifications:
o Basic
troubleshooting knowledge for electrical and mechanical systems.
o Prior
customer support or service experience.
What MSHS Offers
· Competitive hourly pay ($30.00–$37.00/hour DOE).
· $2,000 sign-on bonus.
· Relocation assistance for qualified candidates.
· Opportunities for professional development and
skills growth in advanced control systems.
Benefits
Medical,
Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off and Company Holidays
• Tuition Reimbursement and Professional Development Support
• Company-Paid Life and Disability Insurance
