Description

Customer-Dedicated Service Technician

Location: Newport News, VA (Onsite / Customer Site-based)

Employment Type: Full-Time

About the Role

RIX Industries is seeking a Customer-Dedicated Service Technician responsible for maintaining and repairing compressors, gas generators, and related systems at a designated customer site.

In this role, you will serve as the primary on-site representative of RIX Industries, ensuring equipment reliability, customer satisfaction, and adherence to safety and quality standards. You will support mission-critical systems across Marine, Aerospace, Land, Energy, Industrial, Medical, and Critical Infrastructure markets.

This position is ideal for a hands-on technician who thrives in field service environments, enjoys troubleshooting complex mechanical systems, and can effectively interface with customers and internal teams.

What You'll Do

• Serve as the primary liaison between RIX Industries and the customer at the assigned site
• Perform maintenance, troubleshooting, and repair of compressors, gas generators, and associated equipment
• Overhaul and repair components in both field and on-site environments to meet customer requirements
• Ensure timely, high-quality service delivery aligned with customer expectations
• Maintain and manage RIX-owned tools, equipment, and consumables
• Monitor inventory levels and notify leadership of supply needs
• Follow all safety procedures and promote a safe working environment
• Communicate effectively with internal teams and customer stakeholders
• Support additional assignments as directed in the best interest of the business

Must-Have Skills and Experience

• Technical school degree or equivalent combination of education and hands-on experience
• Minimum 1 year of experience as a mechanical assembler, technician, or mechanic in a related field
• Ability to read and interpret technical drawings, schematics, and manuals
• Strong troubleshooting skills across mechanical, electrical, and basic software systems
• Experience using precision measurement tools (micrometers, feeler gauges, multimeters, etc.)
• Basic computer proficiency, including Microsoft Office and ability to learn new systems
• Strong written and verbal communication skills for customer interaction and reporting
• Ability to work independently as a self-starter in a customer-facing environment
• Valid driver's license
• U.S. Citizenship(ITAR Compliant)
• Ability to obtain a DoD SECRET security clearance
• Physical Requirements:
  • Ability to stoop, kneel, crouch, bend, stretch, and reach
  • Ability to lift up to 50 pounds regularly
  • Ability to sit or stand for extended periods at desks, equipment, or workstations
• Training will be provided on RIX compressor systems and technologies

Nice-to-Have Skills

• Advanced coursework or certifications in mechanical assembly or repair
• Experience with air and gas compressors or similar mechanical systems (compressor experience can be trained)
• Prior field service or customer-facing technical support experience
• Familiarity with diagnostic equipment and compressor/generator systems
• Military background (understands structure, professionalism, customs/courtesies)
• Aviation experience strongly preferred
• HVAC or similar (mechanical + electrical troubleshooting)
• Experience in mechanical repair disciplines (hands-on)

Who You Are

• A hands-on, detail-oriented technician with strong mechanical aptitude
• Customer-focused and able to represent the company professionally on-site
• A problem solver who can troubleshoot and resolve issues independently
• Organized and disciplined in managing tools, parts, and workflows
• Safety-conscious and compliant with operational standards
• Adaptable and willing to learn across mechanical, electrical, and basic software troubleshooting domains
• Adaptable and willing to travel as needed to support business needs

Additional Details

• Base Salary Range: $75,000 – $88,000
• Work Environment: Onsite (Newport News, VA), customer site, manufacturing, warehouse, and office environments
• Travel: Up to 10%
• PTO and 12 Paid Holidays
• Retirement 401(K) with company match
• Medical, Dental, and Vision insurance
• Group Term Life Insurance
• Tuition Reimbursement Program
• Referral Bonuses and more

Description

This Field Service Technician role supports the installation, maintenance, and repair of Impressed Current Cathodic Protection (ICCP) and Marine Growth Prevention (anti-fouling) systems onboard commercial and government vessels including cruise ships, tankers, tugboats, and U.S. Navy/Coast Guard ships.

Technicians work both in the field and in shipyards, supporting drydock operations and performing pier side troubleshooting. This is a hands-on role requiring electrical, mechanical, and troubleshooting skills in marine environments.

Responsibilities

• Install, troubleshoot, repair, and maintain corrosion control systems onboard vessels
• Support installation and replacement of electronic equipment, anodes, and reference cells during drydock periods
• Perform wiring and electrical work on systems up to 480V / three-phase power
• Conduct system testing and diagnostics using industry-standard tools
• Perform pier-side service calls for inspections, troubleshooting, and system checks
• Supervise and assist shipyard personnel during installations and repairs
• Prepare tools, equipment, and materials for field mobilization
• Complete service reports, inspection documentation, and test records
• Assist with shop operations including pre-delivery checks and equipment preparation

Must-Have Skills, Experience, and Education

• Some shipboard or marine experience required
• Basic understanding of electricity and electronics
• Strong mechanical aptitude
• Ability to troubleshoot, diagnose issues, and implement corrective actions
• Experience using electrical testing equipment and tools
• Ability to read and interpret technical drawings and schematics
• Strong communication skills (verbal and written)
• Ability to work independently in field environments
• Valid driver's license and reliable transportation

Nice-to-Have Skills

• Experience working with corrosion control systems or marine equipment
• Prior experience in shipyards or drydock environments
• Familiarity with three-phase electrical systems (480V)
• Military experience (Navy, Coast Guard, or similar maritime roles)
• Experience working on offshore platforms or vessels

Description

Outside Electrician - Entry Level & Semi-Skilled

• Install wireways supporting cables in submarines. Install cables and electrical components (nuclear and non-nuclear) ranging from large power distribution switchboards to telephones (also includes control, power, electronics, and weapon systems).
• Install tag out, and test ship's lighting.  
• Hook up cables to electrical components in accordance with NAVSEA methods and procedures, such as hardwire and connecterization.
• Groom electrical components for a variety of inspections, and also responsible for providing documentation for every job performed. Mechanics are provided skills, including Vulcanization of ship's cables and the installation and maintenance of shipboard temporary services.
• Applicants will be tasked to learn power and data/signal cable splicing.

• Medical, Dental, Vision
• 401K Plan
• Paid Vacation and holidays
• Shift Premium
• Health and Wellness Programs
• Commuter/Ride share Van Services
• Tuition Reimbursement Program
• Safety Boot Reimbursement Program
• Hourly Rates from $23.12 - $28.70
  

Apply today! As long as you are eager and willing to learn, we will provide training to teach you how to excel as an Outside Electrician. In collaboration with the State of Connecticut, Electric Boat offers pre-employment training (EWIB) to get you started on learning the fundamentals of the trade.

• Attendance Stipends
• Transportation Assistance
• Mileage Reimbursement (IRS Rate)
• Car Based Solutions (car repairs, registration, auto insurance)
• Organizing Uber or Taxi rides
• Childcare assistance
• Clothing or boots
• Rent, Utilities, Technology, and other supports

• Must have a High School Diploma, GED, have 2+ years of related technical experience or be a current High School Senior
• 0-5 years of relevant experience
• Must be available for all shifts.

• Vocational, Technical Colleges, Apprentice programs, Military, Shipbuilding, and Manufacturing experience
• Successful completion of the Eastern CT Workforce Investment Board (EWIB) Manufacturing Pipeline Initiative training program

Description

Marine Mechanic (Outside Machinist) - Entry Level & Semi-Skilled

• Medical, Dental, Vision
• 401K Plan
• Paid Vacation and holidays
• Shift Premium
• Health and Wellness Programs
• Commuter/Van Services
• Tuition Reimbursement Program
• Safety Boot Reimbursement Program
• Hourly Rates from $23.12 - $28.70

• Attendance Stipends
• Transportation Assistance
• Mileage Reimbursement (IRS Rate)
• Car Based Solutions (car repairs, registration, auto insurance)
• Organizing Uber or Taxi rides
• Childcare assistance
• Clothing or boots
• Rent, Utilities, Technology, and other supports
  

• Must have a High School Diploma, GED, 2+ years of relevant technical experience or be a current High School Senior 
• 0-5 years of relevant experience
• Must be available for all shifts.

• Significant emphasis will be provided to applicants with nuclear and/or radiological work experience and those who have graduated from technical programs for mechanical trades
• Successful completion of the Eastern CT Workforce Investment Board (EWIB) Manufacturing Pipeline Initiative training program

Description

Description

General Dynamics Electric Boat (Quonset Point)

Pipe Welder

Description

Description

The Field Service Engineer is responsible for supporting customers with installation, maintenance, repair, and optimization of systems and retrofits. This role involves hands-on technical work, troubleshooting, performance tracking, and direct customer interaction.

Description

Marketing Manager

Location: South Carolina & Florida

Department: Marketing

Direct Reports: 1

Position Summary

The Marketing Manager is responsible for leading and executing the company's overall marketing strategy across all South Carolina locations. This role will drive brand consistency, lead generation, and market growth while overseeing a major company rebrand and the consolidation of multiple websites into a single, unified digital presence.

This position serves as a strategic partner to leadership, sales, and operations teams, ensuring marketing initiatives align with business objectives and support continued growth across all markets.

Key Responsibilities

• Strategic Leadership & Brand Management for SC
• Develop and execute comprehensive marketing strategies to increase brand awareness, customer engagement, and lead generation across all locations
• Lead company-wide rebranding initiative, including brand identity, messaging, and visual standards
• Establish and enforce brand guidelines to ensure consistency across all departments, locations, and channels
• Act as the company's brand ambassador, both internally and externally
• Collaborate with leadership, directors, and department managers to align marketing strategies with operational goals

Digital Marketing & Website Management

• Oversee all digital marketing efforts including website(s), social media, email campaigns, SEO/SEM, and online advertising
• Lead the merging of multiple websites into a single, cohesive platform
• Manage online presence including Google Business profiles, reputation management, and third-party platforms
• Analyze digital performance metrics and adjust strategies to maximize ROI

Content Development & Campaign Execution

• Create and oversee production of marketing materials including brochures, presentations, digital content, and promotional assets
• Ensure consistent messaging that communicates the company's value proposition
• Manage employee communications such as newsletters and internal announcements
• Identify and implement new marketing channels and opportunities

Sales & Business Development Support

• Partner with sales teams to develop lead generation strategies through campaigns, trade shows, and events
• Support CRM utilization and lead tracking processes
• Assign and manage incoming leads from various platforms
• Maintain and manage email distribution lists for marketing campaigns

Market Research & Analytics

• Conduct market research and competitive analysis to identify trends and opportunities
• Provide regular reporting and insights to leadership on marketing performance

Events, Promotions & Partnerships

• Plan and manage trade shows, customer events, and company-sponsored activities
• Oversee promotional items, branded merchandise, and employee apparel
• Manage co-op marketing programs and vendor/OEM partnerships

Operational & Administrative Oversight

• Develop and manage marketing budgets
• Oversee signage, facility branding, vehicle branding, and point-of-sale materials
• Manage phone system messaging (scripts and recordings)
• Supervise and develop marketing team members

Qualifications

• Bachelor's degree in Marketing, Business, or related field (or equivalent experience)
• 7+ years of progressive marketing experience
• Strong experience with digital marketing and website management
• Proven ability to lead branding initiatives and large-scale projects
• Experience managing budgets and cross-functional teams
• Strong analytical, organizational, and communication skills

Work Environment & Travel

• Multi-location oversight across South Carolina and Florida
• Travel required between locations, trade shows, and events

Key Projects / Success Metrics

• Successful execution of company rebrand across all locations
• Completion of website consolidation project
• Increased lead generation and marketing ROI
• Improved brand consistency across all locations
• Enhanced customer engagement and digital presence

Description

Responsibilities:

• The Data Center Technician will be responsible for monitoring Critical Facilities Monitoring Systems and responding to alarm events.
• They will be responsible for providing support and troubleshooting issues with hands-on maintenance and support.
• They are responsible for conducting site walk-throughs to collect readings from the critical electrical/ mechanical equipment.
• The Technician role will also be responsible for things associated with physical security, visitor and area access, delivery shipping & receiving, inventory, and facility maintenance.

Must-Have Skills, Experience, & Education:

• Excellent opportunity for a highly motivated veteran interested in Critical Site infrastructure.
• This is a trainable role, with eagerness, a strong work ethic, and a culture fit at the forefront of the position.
• It is preferred that the candidate has a mechanical background, but any technical experience, such as electrical or electronic, is also acceptable for this position.