Description

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Position Details:
• Title: Customer Service Engineer
• Location: Kansas City, MO
• Shift: Monday – Friday, 10am – 7pm (you will train Monday through Friday, 8am – 5pm and eventually shift to a normal delayed start of 10am, this shift adjustments comes with a 7% shift differential)
• Compensation: First Year Total Comp = $97.8k – 113.6k
• Base Payrate $70,000 – 80,000
• Additional Average (7 – 10%) OT $7,350 – 12,000
• Shift Differential (7%) $4,900 – 5,600
• 5% Target Bonus $3,500 – 4,000
• Annual Value of Company Car $12,000 .
• Total $97,750 – 113,600
• Benefits: Company offers an excellent global benefits package Medical, Dental, Vision, Employee Assistance Program, Mental Health, Substance Abuse, Flexible Spending Accounts, Life Insurances, Short- and Long-Term Disability Insurance, 401K Savings Plan with matching contribution, Financial Planning Tools, Training and Education, Tuition Reimbursement, Paid Time Off, Holidays, Flex Schedules, Business Casual Dress, Employee Discount Program, and Volunteer Opportunities. Specific benefits for this position include:
o 4 weeks of paid vacation (PTO) to start, with 5 paid floater holidays pro-rated for the first year and 6 paid standard holidays. At the start of your third year, you get a 5th week of vacation.
o 100% match of 401K contribution, up to 6% (20% vesting of the matched amount each year).
o Corporate Vehicle – Fleet Program – You receive a new car ($45 per week cost to you) all inclusive of gas, tolls, service, insurance and more. You can use for business and personal usage. It is estimated to be a $15k annual value to the employee. You can also opt out and receive a corporate van.
o “Well Being” reimbursement of $300/year for health/fitness classes and related items.
• Travel: Travel is an essential job requirement for this position. As a CSE, you will travel regularly throughout assigned region to customer accounts; your region is centered around Charlottesville and stretches approximately 2 hours in all directions. You must be available to provide service to customers during off hours as well as weekends, as necessary.

Position Description:
As the Service Technician, you will be in a field-based, customer-facing role that installs, services, maintains and modifies company’s equipment at customer sites. The selected candidate will work at sites with minimal supervision and will perform on-site customer repairs and be responsible for delivering both timely and effective repairs. It will be your responsibility to provide on-site training after installs to help ensure the systems optimal performance resulting in superior customer satisfaction. The Field Service Technician will help with managing financial performance within their territory: meeting or exceeding budget for revenue generation, expense control and inventory management. The Field Service Tech/Engineer is a key contributor in maintaining ongoing customer interaction to solve and prevent technical difficulties. The Field Service Tech/Engineer interfaces directly with the Customer Care Manager, Technical Manager, Clinical Application Specialist, Product Managers, Company Sales Representatives, and customers. These interfaces are required to provide superior product service responsiveness and customer satisfaction. The Service Engineer integrates the technical capabilities and available resources, with effective territory and business management skills to develop and maintain superior service levels. You will need to make decisions on best plan of action to keep the customer’s equipment downtime to a minimum. Specific responsibilities include:
• Possess total familiarity with mechanical, electronic, optical, and operational aspects of designated products as evidenced by the ability to effectively install and repair/service designated instruments.
• Provide customer troubleshooting assistance as required.
• Provide product service for clinical field trial installations.
• Perform warranty and maintenance work necessary to keep customer level of service and satisfaction high.
• Recommend service manual revisions.

Requirements:
Candidates must have top-notch electronic systems knowledge and troubleshooting/repair skills in addition to unparalleled customer service skills (relationship development, conflict management, active listening and problem solving, interpersonal communication, etc.). Experience in the Bio-Medical field is a huge plus, but not required. Candidates must be able to interpret electronic system schematics and flow-charts. A highly tuned mechanical aptitude and the ability to visualize and explain situations and resolutions are also critical in this role. Excellent customer service, communication (oral & written), documentation, and PC skills are essential to this position's success.

Description

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Company Profile: Facilities engineering services company

Position Details:
• Title: Operations Manager
• Location: Houston, TX office based with travel to customer sites during inspection rounds. Customers in is region are educational institution campuses.
• Schedule: This is a second shift role (5pm – 1 am) but you are not tied to the shift. Much like OOD, you must know what is going on during your rotation but your start and end times can vary once you can trust and empower your teams.
• Compensation: Target base salary $55K - $75K
o Bonuses/Additional Compensation: Annual performance bonus (averages 5-10%); company vehicle, Corporate AMEX, etc
• Benefits: The company offers an excellent benefits package with comprehensive medical / dental / vision plans, 401k, tuition assistance opportunities, paid time off, etc.
Position Description: This role manages a team of over 75 on-site facilities maintenance personnel stationed at campuses throughout the San Antonio area. You will guide their efforts to ensure 100% quality service coverage across all customers in your region. You will have:
o Full ownership of contract performance, team execution, and quality standards across multiple sites.
o Recruiting, hiring, training, and managing teams with high accountability and clear KPIs.
o Problem-solving in real time, anticipating issues before they happen and building long-term solutions.
o Client relationship management with weekly check-ins and scope alignment.
o Process improvement and documentation using tools like Smart Inspect and KPI tracking systems.
o Driving company values (LDRSHIP) in culture, communication, and day-to-day leadership.

Description

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Position Details:
Title: Field Service Engineer (Medium Voltage) Locations: Phoenix, AZ / Dallas-Fort Worth, TX Travel:
• Based out of your home office with regular site visits
• On-call schedule required
Compensation:
• $30 - $35/hr starting rate depending on experience and qualifications w/ OT as needed
Benefits: Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.

Position Description:
The Field Service Engineer — Medium Voltage is responsible for performing warranty repairs, technical support, and testing the internals of company Medium Voltage products. Duties include MVT core testing, troubleshooting, repairing, analyzing data, operations, and maintenance activity for MV Products. This job requires working with medium/high voltage electricity and maintaining excellent customer service activities while in the field at customer sites.
Responsibilities:
• Tests, troubleshoots, repairs, and analyzes company's MV systems in the field, via email, telephone, and site visits
• Develops a detailed knowledge of company's Medium Voltage products, associated company and/or third party accessories sold by the company
• Required to maintain accurate inventory count of spare parts provided by company
• Regularly works with medium/high voltage DC electricity, three-phase power, and the related software and firmware of company products
• Maintains a high level of customer satisfaction while striving to lower the costs of field service expenditures
• Collaborate cross functionally with the Global Service Organization, Quality and Suppliers to provide customers with Root Cause Analysis of failures. Additionally responsible for keeping customers informed of the RCA status.
• Perform and maintains maintenance activities in accordance with the company product maintenance manual on assigned sites with company customer contractual obligations.
• Requires the ability to work weekend and/or nights on a case by case basis.
• Other duties as may be required or assigned.

Requirements:
• At least 3 years of experience in electrical, electronic and/or network communications are required.
• At least 3 years of experience with Medium Voltage equipment is required.
• Prior experience with cold weld patch repairs and field transformer repairs is required.
• Experience with pad mounted transformers, Medium Voltage Terminations and operation of Switchgears is preferred.


Other Specialized Skills:
• Ability to work non-standard business hours occasionally to support customer service contracts
• Knowledge of solar and/or alternative energy markets is preferred
• Knowledge of National Electric Code is preferred
• Knowledge of solar and/or alternative energy markets is preferred
• Advanced knowledge of power plant measurement devices and techniques is strongly preferred
• Ability to analyze and solve problems effectively
• Proficiency with Microsoft Office Suite (Word, PowerPoint and Excel) is required
• While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look and see
• The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.
• The employee must routinely lift up to 50 pounds.
• Have direct interface with German Counterparts for technical assistance and guidance on MV systems and attend meetings with them on a daily or weekly basis

Description

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Position Details:
Title: Field Service Engineer
Locations: Columbia, MO / Corpus Christi, TX / Redrock, AZ /Reno, NV /Springfield, IL
/ Winona, MS / Allentown, PA
Travel:
• Based out of your home office with regular site visits
• On-call schedule required
Compensation:
• $30 - $34/hr starting rate depending on experience and qualifications w/ OT as needed
Benefits: Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.
Position Description:
The Field Service Engineer is responsible for performing warranty repairs, and the commissioning of company utility inverters in the field. Duties include commissioning, troubleshooting, repairing, learning to analyze data, operation and maintenance activity and utility inverter applications. This job requires continually working with high voltage electricity and maintaining excellent customer service activities while in the field at customer sites.
Responsibilities:
• Commissions, troubleshoots, repairs, and analyzes company’s utility inverters in the field, via email,
telephone, and site visits.
• Develops a detailed knowledge of company’s utility inverter products, associated company accessories, and third - party accessories that are sold by company for use with the inverters.
• Required to maintain accurate inventory count of spare parts provided by company
• Regularly works with high voltage DC electricity, three phase power, and the relevant software and y
firmware of the inverters.
• Maintains a high level of customer satisfaction while striving to lower the costs of field service.
• Perform and maintains maintenance activities in accordance with the company product maintenance manual on assigned sites with company customer contractual obligations.
• Requires the ability to work weekend and/or nights on a case-by-case basis.
• Other duties may be required or assigned.

Requirements:
• At least 3 years of experience in electrical, electronic and/or network communications are required.
• A bachelor’s degree in a technical field is strongly preferred
• Ability to work nonstandard business hours occasionally to support service customer contracts. Knowledge of solar and/or alternative energy markets is preferred.
• Knowledge of National Electric Code is preferred.
• Knowledge of solar and/or alternative energy markets is preferred.
• Knowledge of National Electric Code is preferred.
• Ability to analyze and solve problems effectively.
• While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look and see.
• The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.
• The employee must routinely lift up to 50 pounds.

• The work environment is constrained to a field service environment, with occasional functions in a corporate office.
• While performing the duties of this position, the employee is occasionally exposed to electrical hazards, and exposure to weather of extreme temperatures.
• The noise level in the work environment is usually moderate.
• This position may significant domestic and international travel as needed to support client sites outside of your designated region

Description

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Position Details:
Title: Field Service Engineer
Locations: Columbia, MO / Corpus Christi, TX / Redrock, AZ /Reno, NV /Springfield, IL
/ Winona, MS / Allentown, PA
Travel:
• Based out of your home office with regular site visits
• On-call schedule required
Compensation:
• $30 - $34/hr starting rate depending on experience and qualifications w/ OT as needed
Benefits: Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.
Position Description:
The Field Service Engineer is responsible for performing warranty repairs, and the commissioning of company utility inverters in the field. Duties include commissioning, troubleshooting, repairing, learning to analyze data, operation and maintenance activity and utility inverter applications. This job requires continually working with high voltage electricity and maintaining excellent customer service activities while in the field at customer sites.
Responsibilities:
• Commissions, troubleshoots, repairs, and analyzes company’s utility inverters in the field, via email,
telephone, and site visits.
• Develops a detailed knowledge of company’s utility inverter products, associated company accessories, and third - party accessories that are sold by company for use with the inverters.
• Required to maintain accurate inventory count of spare parts provided by company
• Regularly works with high voltage DC electricity, three phase power, and the relevant software and y
firmware of the inverters.
• Maintains a high level of customer satisfaction while striving to lower the costs of field service.
• Perform and maintains maintenance activities in accordance with the company product maintenance manual on assigned sites with company customer contractual obligations.
• Requires the ability to work weekend and/or nights on a case-by-case basis.
• Other duties may be required or assigned.

Requirements:
• At least 3 years of experience in electrical, electronic and/or network communications are required.
• A bachelor’s degree in a technical field is strongly preferred
• Ability to work nonstandard business hours occasionally to support service customer contracts. Knowledge of solar and/or alternative energy markets is preferred.
• Knowledge of National Electric Code is preferred.
• Knowledge of solar and/or alternative energy markets is preferred.
• Knowledge of National Electric Code is preferred.
• Ability to analyze and solve problems effectively.
• While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look and see.
• The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.
• The employee must routinely lift up to 50 pounds.

• The work environment is constrained to a field service environment, with occasional functions in a corporate office.
• While performing the duties of this position, the employee is occasionally exposed to electrical hazards, and exposure to weather of extreme temperatures.
• The noise level in the work environment is usually moderate.
• This position may significant domestic and international travel as needed to support client sites outside of your designated region

Description

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Position Details:

Title: Driver / Field Service Associate
Location: Tampa, FL
Shift: Tuesday-Saturday / 2pm-10:30pm ... plus overnight and weekend on-call rotation with the San Bernardino Service Team.
Compensation: $21-23/hr... plus OT and variable compensation
Benefits: Competitive benefits program that is crafted to help employees maintain health and wellness for themselves and their families, meet their financial commitments, and prepare for retirement with an award-winning 401k plan.
Travel: Travel up to 50% on the road (1-hour radius) *Expect to be a road warrior with some overnights to travel within the surrounding regions


Position Description:

The Driver / Field Service Representative is responsible for the maintenance, cleaning, delivery and pick up of medical equipment that is used on rental basis by local hospitals and nursing homes. This position is based in our San Bernardino service center but will involve local driving to and from Inland Empire-area medical facilities using company vehicles.

Day-to-day functions:
• Prepare medical equipment and documentation for delivery
• Load and unload medical equipment
• Drive 26 foot box truck to make deliveries and pick-ups
• Process delivery and pick-up documentation as required
• Maintain vehicle appearance by ensuring all routine vehicle maintenance is completed and records maintained
• Clean and disinfect medical equipment to company quality standards
• Present highest level of customer etiquette in all patient/customer interactions

Qualifications:

• MUST HAVE a High School diploma or equivalent
• MUST HAVE a valid Driver's License and clean driving record
• Two(2) years’ experience within service or operations field
• Two(2) years’ experience in front-line customer-service
• Ability to lift up to 30lbs and push/pulling up to 75 pounds
• Ability to drive work truck
• Ability to work with solvents and cleaners to disinfect products in a non-climate controlled warehouse environment

Description

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Position Details:
Title: Quality Engineer
Location: Bessemer City, NC
Shift: 1st Shift Mon - Fri
Compensation: $100K - $110K
Benefits: Comprehensive benefits including medical, dental, vision, 401(k) with company match, profit sharing, paid time off, holidays, and more

Position Description: As a Quality Engineer, you will play a key role in ensuring process and product conformity to the IATF 16949:2016 automotive quality standard within the Lithium Hydroxide production unit. You will collaborate cross-functionally with Manufacturing, R&D, Commercial, and Quality teams to align with defined site quality objectives and lead continuous improvement initiatives.
This role will require deep engagement with statistical process controls, customer complaint investigations, audit functions, and corrective/preventive action execution. You will also contribute to maintaining compliance with IATF 16949:2016, ISO 9001:2015, FDA, and ICH standards.


Key Responsibilities:
• Drive quality initiatives using statistical tools to improve process effectiveness and ensure compliance
• Lead root cause analysis and CAPA activities for quality issues and customer complaints
• Conduct internal audits and maintain accurate documentation of quality records
• Participate in supplier qualification and ongoing development
• Apply statistical methods including control charting, capability analysis, hypothesis testing, and confidence interval evaluation
• Support compliance across production units and ensure controls align with regulatory and customer expectations
• Facilitate formal and informal training to support quality awareness and process improvements
• Promote and enforce plant safety standards and regulations
• Perform other duties as assigned

Education & Qualifications:
• B.S. in Chemical Engineering (required)
• 1–3 years of experience in a manufacturing environment (chemical preferred)
• Experience with IATF 16949:2016 or earlier automotive standards is a plus
• Familiarity with ISO 9001:2015 and statistical software (e.g., Minitab)

Knowledge, Skills & competencies:
• Technical and Functional Quality Engineering Skills
• Six Sigma and Statistical Process Control (SPC)
• Problem Solving and Root Cause Analysis
• Customer Focus and Interpersonal Communication
• Planning and Project Management
• Strategic Agility and Risk Management
• OSHA safety practices and regulatory compliance
• Self-motivated, data-driven, and results-oriented

Description

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Position Details:
Title: Field Service Engineer
Locations: Washington, DC
Shift: Primarily daytime hours Mon.-Fri. with flexibility to handle unscheduled calls in your territory
Compensation: $69K-$73K base salary based on /location experience + paid overtime + car package + bonus incentives + relocation.
Benefits: Company offers a comprehensive benefits and compensation package that includes medical (HMO or PPO), dental, vision, disability & basic life insurance, 401K, profit sharing, tuition assistance, flexible spending accounts, paid vacation, course offerings through the company University, advancement, and much more!
Travel: Up to 30% with most service primarily in the greater metro area-based locations.

Position Description: A successful Field Service Engineer will drive for excellence in customer satisfaction, enjoy troubleshooting, setting up complex systems, and have a passion for learning new technology. You will be a key part of the expanding Field Service team as the company expert at customer sites, ensuring that advanced lighting systems are commissioned properly and serviced post-installation. This role is an integral part of company’s customer-focused business model as customers are the foundation of their business. Specific responsibilities include:
• Deliver exemplary customer service to company customers in the field.
• Become proficient in servicing all company Systems while following field service procedures.
• Troubleshoot and repair company commercial system installations.
• Coordinate with on-site contractors and facility managers to ensure proper system installation.
• Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
• Serve as a technical expert for legacy systems and products.
• Stay aligned to company’s culture and values – Passionate, Flexible and Adaptable to changing markets, Innovative Thinker, Customer-focused, and Ethical.

Requirements: Experience: 3-5 years in electro-mechanical or related field.
• Non-Technical:
o 2 or 4-year college degree, technical school degree, or related military experience.
o Strong customer service skills.
o Highly organized and accustomed to a fast-paced work schedule
o Valid driver’s license with ability to pass background checks and drug screens as required.
• Technical:
o Experience with troubleshooting electrical systems.
o Computer networking experience desired.

Description

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Position Details:

Title: Field Service Engineer

Locations: Richmond, VA
Shift: Primarily daytime hours Mon.-Fri. with flexibility to handle unscheduled calls in your territory

Compensation: $61K-$65K base salary based on /location experience + paid overtime + car package + bonus incentives + relocation.

Benefits: Company offers a comprehensive benefits and compensation package that includes medical (HMO or PPO), dental, vision, disability & basic life insurance, 401K, profit sharing, tuition assistance, flexible spending accounts, paid vacation, course offerings through Company University, advancement, and much more!

Travel: Up to 30% with most service primarily in the greater metro area-based locations.



Position Description: A successful Field Service Engineer will drive for excellence in customer satisfaction, enjoy troubleshooting, setting up complex systems, and have a passion for learning new technology. You will be a key part of the expanding Field Service team as the company expert at customer sites, ensuring that advanced lighting systems are commissioned properly and serviced post-installation. This role is an integral part of company's customer-focused business model as customers are the foundation of their business. Specific responsibilities include:

Deliver exemplary customer service to company customers in the field.
Become proficient in servicing all company Systems while following field service procedures.
Troubleshoot and repair company commercial system installations.
Coordinate with on-site contractors and facility managers to ensure proper system installation.
Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
Serve as a technical expert for legacy systems and products.
Stay aligned to company's culture and values – Passionate, Flexible and Adaptable to changing markets, Innovative Thinker, Customer-focused, and Ethical.


Requirements: Experience: 3-5 years in electro-mechanical or related field.

Non-Technical:
2 or 4-year college degree, technical school degree, or related military experience.
Strong customer service skills.
Highly organized and accustomed to a fast-paced work schedule
Valid driver’s license with ability to pass background checks and drug screens as required.
Technical:
Experience with troubleshooting electrical systems.
Computer networking experience desired.

Description

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Position Details:

Title: Field Service Engineer

Locations: Austin, TX

Shift: Primarily daytime hours Mon.-Fri. with flexibility to handle unscheduled calls in your territory

Compensation: $64K-$68K base salary based on /location experience + paid overtime + car package + bonus incentives + relocation.

Benefits: Company offers a comprehensive benefits and compensation package that includes medical (HMO or PPO), dental, vision, disability & basic life insurance, 401K, profit sharing, tuition assistance, flexible spending accounts, paid vacation, course offerings through Company University, advancement, and much more!

Travel: Up to 30% with most service primarily in the greater metro area-based locations.



Position Description: A successful Field Service Engineer will drive for excellence in customer satisfaction, enjoy troubleshooting, setting up complex systems, and have a passion for learning new technology. You will be a key part of the expanding Field Service team as the company expert at customer sites, ensuring that advanced lighting systems are commissioned properly and serviced post-installation. This role is an integral part of company's customer-focused business model as customers are the foundation of their business. Specific responsibilities include:

Deliver exemplary customer service to company customers in the field.
Become proficient in servicing all company Systems while following field service procedures.
Troubleshoot and repair company commercial system installations.
Coordinate with on-site contractors and facility managers to ensure proper system installation.
Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
Serve as a technical expert for legacy systems and products.
Stay aligned to company's culture and values – Passionate, Flexible and Adaptable to changing markets, Innovative Thinker, Customer-focused, and Ethical.


Requirements: Experience: 3-5 years in electro-mechanical or related field.

Non-Technical:
2 or 4-year college degree, technical school degree, or related military experience.
Strong customer service skills.
Highly organized and accustomed to a fast-paced work schedule
Valid driver’s license with ability to pass background checks and drug screens as required.
Technical:
Experience with troubleshooting electrical systems.
Computer networking experience desired.