Description

Mirion Technologies

Position Details:

Title: Field Service Engineer

Location: Dallas, TX

Shift: Monday – Friday.

Compensation: $90k-$100k depending on qualifications and experience + quarterly bonus

Benefits: Medical, Dental, Vision, 401k Match, generous PTO, FSA and Employee Assistance Program, Tuition Assistance, and more!

Travel: 75% weekly travel. Leave on Monday and return on Thursday or Friday! Company credit card, travel, and associated expenses paid.

Position Description:

• Executes customer support activities involving the installation, modification, and repair of complex nuclear measurement equipment and systems.
• Conduct on-site installation of complex nuclear measurement equipment and systems, focusing on the setup/configuration of (Canberra) hardware and software, using established testing procedures and training to ensure proper function of system(s). Provide familiarization to the customer on system hardware/software and its basic modes of operation.
• Troubleshoot and isolate equipment malfunctions and take corrective actions, analyzing hardware or software issues. Work closely with Technical Support and Engineering to locate and correct system faults.
• Complete Field Reports and logs to ensure work performed is properly documented and all problems in the field are reported and addressed. House Troubleshooting and Repair
• Technical Support (by phone/email)
• Provide professional representation of the Company in all dealings with customers, creating a positive experience for the customer.

Requirements:

The ideal candidate for this role is a US Navy nuclear-trained technician! Nuke ELTs welcome!

• 1-3 years in a technical/customer service position. Must have excellent technical and customer relations experience to handle the diversity of systems and their applications.
• Nuclear experience is required. Naval Nuclear Power Program experience is a plus.
• Knowledge and proficiency of any of the (Canberra) products such as High Purity Germanium (HPGe) Detectors, Sodium Iodide (NaI) detectors, and Alpha Beta Counting Systems
• Experience using (Canberra) software such as Genie 2000, Apex Gamma, Apex In-Vivo, Eclipse, and Apex Alpha Beta.
• Database management experience using SQL Server, Crystal Reports and/or Access.
• Nuclear Physics and Radiation Principles knowledge and experience
• Understanding of Gamma Spectroscopy, Alpha/Beta Counting, and radiation detection principles a plus.

Company Description:

Mirion is a leader in radiation safety, measurement, and science. Built on 60 years of experience in research, problem-solving, and product development, their team of over 1,800 talented professionals work to create solutions and advance innovation in their field. They're more than just product makers and problem solvers. They also draw on a deep sense of responsibility to share their knowledge and expertise with their customers.

Their organization is passionate about delivering world-class products, services, and solutions for radiation detection and protection. From their 29 operating facilities across North America, Europe, and Asia.

Why Mirion?

Military Friendly – Mirion has expressed extreme interest in finding great military talent to add to their organization. They are committed to making your reentry into the workforce as comfortable as possible. The organization has attended a variety of events geared toward veteran recruiting and networking because they understand the value military leaders bring.

Strong Culture – Flexible work schedules, workplace support for families and children such as childcare benefits with FSA and Employee Assistance Programs, team-based culture. Mirion takes care of their employees so much so that many employees stay 20+ years.

Job Security – Mirion is a leader within the field and owns a majority of the market share. They are growing steadily and are acquiring new businesses regularly. Throughout the pandemic, no layoffs were conducted as the company was growing so quickly.

Career Development – Mirion has many programs in place to help you succeed, grow in your field, and reach for new roles:

• Training and development to enhance and add new skills.
• Mentoring within your department and across the organization.
• Career planning to allow you to see the skills you need to achieve your goals.
• Recognition awards to acknowledge outstanding achievement.
• Internal movement is encouraged.

Description

In this role you will be responsible for sourcing materials required for production and ensuring timely delivery to the factory to support production schedules and business objectives. This role oversees inventory levels, inventory turns, and supplier on-time delivery to Company's required dates. The position manages Purchasing, Warehouse, Shipping and Receiving, and Planning, including supervision of approximately 20-25 employees. Specific responsibilities include:

• Manages the materials function within Hingham ATS business considering manufacturing capacity, schedules workloads, recommends in house manufacturing vs. outsourcing, quality control and workforce balance.
• Establishes and maintains world-class customer service.
• Leads all Supply Chain Management activities within the factory. This will include establishing preferred supplier selection criteria based on supplier evaluations of price, quality, delivery, certifications, compliance with governmental procurement regulations and group programs.
• Will establish and implement standard/automated re-order procedures. Will develop crisis management and supplier backup contingency programs, in conjunction with Strategic Procurement.
• Responsible for managing the factory operational inventory to ensure adequate stocking levels for immediate production items and forecasting for future requirements.
• Will establish and implement standard/automated delivery procedures for just in time supplier stocking items.
• Responsible for facilitation of the S&OP Process.
• Accountable for managing the factory's overall strategic production planning practices taking into consideration short term/long term production requirements and integrating materials availability.
• Will establish and implement procedures for special order request, and coordinate engineering changes and part substitutions, and sales market demand for products.
• Provides leadership by promoting team concepts, coaching, counseling, retaining, mentoring, training, talent management, and individual development.
• Drives a culture of accountability and results through strategy deployment and effective performance management.

Must-Have Skills, Experience, and Education:

• 5 years of experience of directing a team and 10 years of experience in Materials Management
• ERP (Preferably SAP) experience
• BS in Business, Engineering, or Operations Management (or related course of study) // they will consider other areas of study as well
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship
• Lean Six Sigma exposure and understanding, preferred but not required
• Experience with a high-volume manufacturing setting, preferred but not required

What's Exciting About This Opportunity?

• Mission Critical Field Service Work
• Fortune 50 Company
• Excellent Pay and Benefits
• Top company for Military Veteran hires!

Compensation:

First Year Total Comp = $132.5k - 181.5k

Base Salary $125,000 - 165,000

Target Bonus (10%) $12,500 - 16,500

Description

Install, maintain, troubleshoot, and repair rapid chill equipment at customer sites. This hands-on role calls for strong electromechanical skills, independent problem solving, and clear communication with customers.

Responsibilities:

• Install and commission equipment; perform preventive maintenance and urgent repairs at customer sites.
• Diagnose mechanical, electrical, and control system issues; verify safe operation and document service work.
• Train customers on equipment operation and maintenance; respond promptly to technical questions.
• Maintain spare parts and tools, and complete service and expense reports accurately and on time.
• Identify design or maintenance improvements and share customer feedback with Engineering and other teams.

Must-Have Skills, Education, & Experience:

• Associate degree or technical certification in mechanical, electrical, mechatronics, HVACR, or a related field preferred.
• Experience in field service or automated equipment, or a strong interest in developing that experience; food processing or semiconductor equipment exposure is valuable.
• Mechanical and electrical troubleshooting skills; ability to read schematics and mechanical drawings.
• Customer communication skills, sound judgment, and ability to work independently.
• Ability to lift and move heavy equipment and work briefly on a ladder.
• Helpful experience includes vacuum or HVAC systems; PLC troubleshooting; food safety or sanitary design; welding or fabrication; and food processing, packaging, refrigeration, or commercial kitchen equipment.
  

Description

• Days: 7:00am-7:00pm
• Nights: 7:00pm-7:00am (+ shift differential)

• Applies learning, knowledge, skills, and company policies to a wide range of tasks pertaining to IT, electrical and mechanical equipment, controls, and operating systems
• Leads, maintains, monitors, and performs preventive maintenance on mechanical and electrical equipment; records readings and adjusts where necessary to ensure proper operation of equipment.
• Provide remote hands and eyes services for customers.
• Provide high level computer hardware and software configuration support. Install suite wall, cage material, ladder rack, fiber tray, cabinets, cabling and customer equipment based on documentation provided by provisioning documentation and established Data Center Operation procedures.
• Installs and repairs IT, mechanical, and electrical equipment as required; assists other team members with major repairs and maintenance of building and equipment.
• Process work orders for preventative and corrective maintenance on critical, building, and site infrastructure.
• Consults with supervisor or team lead to order necessary tools and equipment as required to complete all maintenance and perform necessary work.
• Create and/or update tickets within the established ticketing system to address customer calls, data center facility, network and/or system related alerts.
• Operates and monitors critical and non-critical system equipment and components to ensure safe and compliant operation.
• Responds as required to building emergencies and customer requests.
• Complies with departmental policy for the safe storage, usage, and disposal of hazardous materials.
• Uses the Change Management Process to get approval for preventative and corrective maintenance. Commences & completes the maintenance along with the necessary documentation using the company's process and software.

Must-Have Skills, Experience, and Education:

• Five or more of technical training, military training, or workplace equivalency
• Background in areas of IT, electrical, and/or mechanical
• Proficiency with MS Office Suite

Description

• High School Diploma or GED
• Minimum 3 years of Field Service Engineering experience
• Experience with electrical power systems, including low-voltage through medium-voltage switchgear
• Experience supporting critical power facilities such as data centers, airports, healthcare facilities, or similar environments
• Experience testing automatic transfer switches
• Ability to read and interpret electrical schematics and blueprints
• Experience with power control and automation systems
• Strong electrical troubleshooting skills
• Familiarity with applicable electrical codes and industry standards
• Strong customer service and client communication skills
• Ability to complete projects on time and within budget guidelines
• Strong project management, organization, and decision-making skills
• Self-directed and committed to customer satisfaction
• Valid driver's license in good standing
• Ability to travel up to 80%
• Must be authorized to work in the United States without current or future sponsorship
• Ability to participate in a 24/7 on-call schedule

• 5+ years of field service experience within the power distribution or protection industry
• Associate or Bachelor's degree in Electrical Engineering
• Power distribution experience
• AC/DC electrical knowledge
• Voltage and circuit theory knowledge
• Advanced practical electrical troubleshooting skills
• Excellent time-management and follow-up skills
• Experience with automatic transfer switch startups, modifications, warranty work, and preventative maintenance
• Experience supporting mission-critical power systems