Orion Talent Job Search & Career Recruiting

Description

As a Service Technician, you will be responsible for performing service, repair, and troubleshooting work in a safe, efficient, and customer-focused manner. This role includes accurately tracking productive labor time versus travel time, performing preventive maintenance in accordance with established service programs, and maintaining detailed service documentation such as work orders and parts usage. You will stay current on equipment updates and ANSI A156.10 standards while ensuring technical manuals, company vehicles, tools, and equipment are properly maintained. Additionally, you will manage service vehicle inventory, provide high-quality customer service, build strong customer relationships, and assist with training and mentoring other technicians on installation and service methods.

Must-Have Skills, Experience, and Education

• High School Diploma or equivalent
• Strong verbal and written communication skills
• Ability to work independently in field-based environments
• Valid driver's license with a clean driving record
• Ability to climb ladders and work at heights
• Ability to stand on concrete for extended periods
• Ability to bend, stoop, kneel, crouch, and twist
• Ability to work overhead and lift 50–75 pounds
• Ability to work in various weather and climate conditions
• Flexibility to work nights, weekends, and participate in on-call rotation as needed

Nice-to-Have Skills

• Prior experience servicing automatic door systems
• Construction experience installing door frames, windows, or glazing systems
• Background in electrical, automotive, or carpentry work
• Experience with databases or system configuration

Description

• Perform preventive and corrective maintenance on building automation systems
• Troubleshoot and repair DDC (Direct Digital Control) systems
• Analyze HVAC and building control system performance
• Optimize building automation systems to improve efficiency and comfort
• Perform software and hardware upgrades on control systems
• Troubleshoot electrical and electronic control circuits
• Review project plans, engineering drawings, specifications, and sequences of operation
• Maintain accurate service documentation and reports
• Support customers by identifying and resolving building control issues
• Ensure work complies with project requirements and existing site conditions

• HVAC and/or mechanical systems knowledge
• Experience troubleshooting electrical and electronic systems
• Knowledge of basic electrical circuits
• Strong mechanical and electrical troubleshooting ability
• Computer skills and interest in technology-based systems
• Valid California Driver's License with clean driving record
• Ability to work independently in customer-facing environments
• Strong communication and customer service skills

• Building Automation Systems (BAS) experience
• Direct Digital Controls (DDC) experience
• HVAC controls experience
• PLC or controls programming experience
• Energy management systems experience
• Computer programming experience
• Military experience in:
  • HVAC
  • Electronics
  • Electrical systems
  • Power generation
  • Nuclear operations
  • Building systems
  • Instrumentation & Controls

• Moderate to heavy physical activity
• Standing, walking, bending, and climbing
• Lifting and carrying up to 50 pounds
• Driving throughout assigned territory
• Working at customer facilities and mechanical rooms

Description

• Days: 7:00am-7:00pm
• Nights: 7:00pm-7:00am (+ shift differential)

• Applies learning, knowledge, skills, and company policies to a wide range of tasks pertaining to IT, electrical and mechanical equipment, controls, and operating systems
• Leads, maintains, monitors, and performs preventive maintenance on mechanical and electrical equipment; records readings and adjusts where necessary to ensure proper operation of equipment.
• Provide remote hands and eyes services for customers.
• Provide high level computer hardware and software configuration support. Install suite wall, cage material, ladder rack, fiber tray, cabinets, cabling and customer equipment based on documentation provided by provisioning documentation and established Data Center Operation procedures.
• Installs and repairs IT, mechanical, and electrical equipment as required; assists other team members with major repairs and maintenance of building and equipment.
• Process work orders for preventative and corrective maintenance on critical, building, and site infrastructure.
• Consults with supervisor or team lead to order necessary tools and equipment as required to complete all maintenance and perform necessary work.
• Create and/or update tickets within the established ticketing system to address customer calls, data center facility, network and/or system related alerts.
• Operates and monitors critical and non-critical system equipment and components to ensure safe and compliant operation.
• Responds as required to building emergencies and customer requests.
• Complies with departmental policy for the safe storage, usage, and disposal of hazardous materials.
• Uses the Change Management Process to get approval for preventative and corrective maintenance. Commences & completes the maintenance along with the necessary documentation using the company's process and software.

Must-Have Skills, Experience, and Education:

• Five or more of technical training, military training, or workplace equivalency
• Background in areas of IT, electrical, and/or mechanical
• Proficiency with MS Office Suite

Description