Field Service Technician
Company: Orion Talent
Job Ref: # 3148919
Date Posted: 7/20/2025 12:00:00 AM
City, State: Phoenix, AZ
Salary: $33 - $35
Description
Go to end ⇓- Title: Field Service Technician
- Location: Phoenix, AZ
- Travel/Schedule: Approximately 75% travel; you can realistically expect to travel Mon-Fri overnight throughout the U.S. (home on weekends) for three weeks each month, and be home for the other week. Jobs are typically 3 to 5 days in length. When not traveling, you will either work from home (completing paperwork, providing technical support, assisting with housing loadouts, etc).
- Compensation: Target base salary ~$30/hr - $35/hr+ depending on experience and location (see above)
- Bonuses/Additional Compensation: you can expect about 15% O/T annually paid at 1.5X base rate.
- Benefits: Company offers an excellent benefits package with comprehensive medical/dental/vision plans, Flexible Spending Accounts, matching 401k (5%), tuition assistance opportunities, 4 weeks PTO, on-site gym, etc.
- Provide technical service support on existing installations ensuring systems continue to meet existing building occupancy codes and efficient operation requirements.
- Programming and commissioning of Control Systems and Integration with other systems related to building automation.
- Be well-versed in multiple controls systems as they may be on a different site each day based on the service calls that come in on a daily basis.
- Communicate directly with the customer in order to satisfy the needs regarding the specifics of what is required to solve the issue on a particular site.
- Document the services performed on a service call on a FSR (Field Service Report) with details of what the service call consisted of and to document if the call is complete or will require a follow up visit.
- Replace failed parts, controllers, wire, relays and devices as required.
- Maintain a good disposition with the customers and deal with them in a courteous manner at all times.
- Verify devices, panels and annunciators of controls projects.
- Ensure timely software backups are created for projects and software development.
- Complete time sheets, service work orders, and other paperwork required for this position in an accurate and timely manner.