Description

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Position Details:
Title: Electrician
Location: Muskegon MI
Shift: 1st Shift - M-F 2PM-10:18PM, and 2nd Shift - M-F 6AM-2:18PM
Compensation: $32.35 (2nd Shift has $.30 shift diff)
Benefits: Union benefits provided on day 60

Position Description:
Responsible for installing, repairing and maintaining all plant electrical equipment
Responsibilities:
• Adhere to TS16949 work instructions
• Adhere to ISO14001 work instructions and training
• Repair/rebuild electric motors (except rewinding stators and armatures)
• Trouble shoot/repair the Ajax Induction Furnaces, ACS Osborn Mold unit, Sand System, Hydraulic Systems, Shot-Blasting Equipment and all associated production equipment
• Repair of Electric Overhead cranes and Hoists (Electrical and Mechanical, except welding)
• Repair of Low voltage and voltage controls up to 480 volts
• Ability to read electrical schematics and diagrams
• Must be able to make conduit runs and layout electrical cabinets
• Experience with Allen Bradley Rockwell Software (RS Logix 5, RS Logix 500, and RS Linx), PLC-5 and SLC500 hardware
• Must have basic computer skills
• Must be able to obtain a forklift, articulating boom lift and scissor lift licenses from CWC safety department
• Provide own tools (personal hand tools)
Requirements:
• Candidate must have at a minimum a Journeyman Electrician Card or 6 years of experience in the electrical field in a manufacturing facility or military.
• Experience with low voltage & voltage controls up to 480 volts
• Understand PLC controls
• Should have knowledge of Electronic Instrumentation (E.G. Temperature Controllers, Chart Recorders, I/P and P/I Converters, Variable Frequency Drives, Etc.)

Description

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Position Details:
Title: UPS Field Technician
Location: Columbia, MD
Shift: Monday – Friday | 8am – 5pm
Compensation: $22 - $23 / hour + OT (depending on experience)
First year W2 between $80K - $100K; $5,000 sign-on bonus. expect $100K - $150K by year three!
Benefits: Health, Dental, Life, and Supplemental Insurances available; Paid time off (PTO) – 3 weeks (15 days) prorated; paid holidays; up to 4% 401K match
Travel: Regional Travel; all travel will be driving your Company truck to client sites; 5 nights of travel expected per month

Position Description | UPS Field Technician
A fully competent UPS Field Technician applies an intensive and diversified knowledge of complete UPS start-up, testing and operations. Responsible for installation, commissioning, maintaining, repairing, and providing emergency support on Batteries, Chargers, Inverters, Static Switches, and Maintenance Bypass Switches for Commercial, Telecom, and Industrial systems at customers' sites. Performs commissioning focused design reviews, prepares commissioning test procedures and reports, coordinates and oversees on-site testing. Discuss with technical support problems related to maintenance or operation of equipment. The best candidate background for this role would be someone with either extensive electronic or electrical background. Essential functions include:
• Perform initial starts-ups.
• Provide 24/7 on-call emergency services as required.
• Work with other team members to complete custom and large installation projects.
• Educate customers on basic operation of their equipment, informing them of issues they may experience and the necessary corrective actions.
• Establish, promote, and maintain excellent rapport with all customers, co-workers, sales representatives, and others as appropriate.
• Maintain and safeguard company-issued tools and equipment.
• Troubleshoot critical power systems down to the root cause and perform repairs with minimum customer downtime or site operation disruption.
• Protect company proprietary information, manuals, and records.
• Maintain vehicle in safe and operational condition and always maintain current insurance and a valid license.
• Recognize sales opportunities for critical power equipment and other add on products and link potential customers with the appropriate internal and external sales and technical resources.
• Timely and accurate completion of paperwork including Field Service Reports, timecards, and expense reports.
• Maintain technical documentation for study and/or review.
• Provide training and guidance to less experienced employees where necessary.
• Attend product specific training as necessary.
• Safely clean up electrolyte spills.

Requirements:
The ideal candidate has 4-5 years of technical training and hands-on experience in an electronic/electrical role with the US Navy or Airforce. You must also have knowledge and experience with Oscilloscopes, Multi-meters, Hydrometers, and Computer Skills, software skills (Microsoft Word and Excel).

Additional Requirements Include:
• Must have satisfactorily completed a pre-employment assessment, background screening, pre-employment physical and DOT drug screen (hair follicle).
• Must have a valid driver’s license, insurable driving history and ability to operate a motor vehicle following all traffic laws and safe, courteous driving habits.
• Must be legally eligible to work in the United States without employer sponsorship.

Description

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Position Details:
Title: Senior Manager, Facilities & Data Center Operations
Location: Reston, VA
Shift or Travel: M-F 7am - 3pm
Compensation: $145k - $165k, + OT, + 15% Annual Bonus, + Equity
Benefits: Strong benefit plan, Medical, Dental, Vision, Life Ins, 401k, HSA, Flex time, paid Holidays and much more!

Position Description:
As a leader in the Company’s Operations team, the Senior Manager - Data Center Operations is responsible for all operational aspects and uptime of the data center. Responsible for providing Field level technical expertise and program management for the maintenance and operation of the electrical, mechanical, fire life safety, security, and communications infrastructure as well as any applicable base building support systems. All Data Center Operations staff reports through the Senior Manager - Data Center Operations. Duties include:
• Advise the Director – Data Center Operations in the development and supervision of the facility maintenance program and equipment/system operation.
• Demonstrate technical knowledge and experience in telecom, cabling, electrical and mechanical support systems to include power distribution systems, emergency power, UPS systems, D/C power, HVAC, and fire alarm and suppression systems.
• Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction. Ideal candidate will have a demonstrated technical ability and innovative thinking cross functionally, including integrated systems and IT.
• Completion of Company’s Data Center Operations Qualification Program to the tier level at which you are hired within the first nine (9) months of employment.
• Senior technical point of contact for all aspects concerning the maintenance, troubleshooting, and operation of site support systems.
Requirements:
Bachelor’s degree in Mechanical or Electrical Engineering or equivalent time in rate.
Minimum of 7-10 years of experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including:
• Chilled Water Systems, Large Centrifugal Chillers, Cooling Towers
• Heat Exchangers, Water Treatment Systems
• VFD’s and Pumps, HVAC equipment, CRAC/CRAH’s
• Humidification Systems, BMS and PLC Controls
• Emergency Standby Diesel Generator Systems, Fuel/Oil systems,
• 480/277 and 208/120 electrical generation and distribution
• Static UPS Systems
• Double Interlock Pre-Action Systems

Description

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Orion Talent, the nation’s largest military recruiting firm, is currently recruiting transitioning or former military professionals for a Shipping and Receiving Manager position with one of the fastest growing independent pipe fabrication and distribution companies in America.

Position Details
Location: Houston TX
Compensation: $65K-$75K depending on experience
Shift: Monday-Friday 7:30am-4:30pm
Benefits: Company pays 75% of employee benefits, 25% for spouse. Employer paid life insurance; 401k match up to 3%.

Position Description
As a Shipping and Receiving Manager, you will plan, organize, supervise, and participate in the operations and activities of the Shipping and Receiving Department. You will organize and facilitate logistics of the warehouse, transportation, and receiving departments. You will also train, assign, supervise and evaluate assigned staff. Responsibilities will include:
• Receive goods and verifies the quality and count of all items unloaded from railroad cars, trucks, and trailers; check against suppliers’ count and immediately report discrepancies to carriers, supervisor, and purchasing officer per company policy.
• Develop and maintain a shipping schedule to meet internal and external customer’s needs.
• Provide Project Managers, Department Managers, and purchasing with accurate up-to-date quantities, descriptions, and status of inventory.
• Provide service to all of the plant's production shops with whatever description of pipe that has been scheduled for fabrication.
• Perform periodic physical inventory.
• Be responsible for general housekeeping, preventative maintenance, and repair on pipe yard roadways, pipe storage racks, and all mobile equipment used in the pipe yard.
• Department coordination with Project Managers, Department Managers, and carriers, regarding final destination on products for pick-up and delivery.
• Oversee all aspects of the retail department.
• Organize, plan, and prioritize the departmental production objectives to ensure continuous productivity in a safe and economical fashion.
• Ensure a safe and healthy work environment for employees.
• Review department staffing needs and submit appropriate supporting details, as necessary.
• Ensure a positive work environment.
• Manage work process and asset maintenance.
• Perform all assigned tasks by leadership team.
• Perform monthly safety meeting with employees.
• Enforce all Safety requirements.

Position Requirements
• Ability to accurately sort, count, and verify items received.
• Excellent organizational skills and attention to detail.
• Demonstrable ability to create and implement processes to improve efficiency and profitability.
• Basic understanding of warehouse procedures.
• Proficient with Microsoft Office Suite and/or inventory software to maintain records, input data, and create reports.
• State motor vehicle operator’s permit for operation of forklift highly preferred.
• Must be able to traverse distribution warehouse and access a variety of storage spaces and shelving units by stretching, squatting, and reaching.
• Must be able to lift up to 25 pounds at a time.
• Must be able to work in a variety of weather conditions and temperatures in the warehouse and on the loading dock.

Description

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Position Details:
Title: Mechanical Technician
Location: Tonawanda, NY
Shift: 1st – 7AM-3:30PM
Compensation: $60k-86k
Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401k Matching, Relocation)

Veteran Description : Seeking a Machinist Mate with experience doing component level breakdown and repairs.

Position Description:
As the Mechanic/Machinist you will support the Rotating Equipment Rebuild Shop activities and ensure the safe and reliable operation of production equipment within the company’s facilities at the lowest life cycle cost. This “hands on” position requires a combination of planning, scheduling, machining, inspection, disassembly and assembly of new, repaired or modified parts for Expansion Turbines, Rotary Blowers, Screw Compressors, Centrifugal Compressors, Reciprocating Compressors, Pumps, and other plant support equipment.
Responsibilities:
• Dismantle machines or equipment, using hand tools and power tools, in order to examine parts for defects and replace defective parts where needed.
• Calculates dimensions and tolerances using knowledge of mathematics and instruments such as micrometers and Vernier calipers.
• Measure, examine, and test completed units in order to detect defects and ensure conformance to specifications, using precision instruments such as micrometers and dial indicators
• Study sample parts, blueprints, drawings, and engineering information in order to determine methods and sequences of operations needed to rebuild equipment and determine proper dimensions and tolerances.
• Select the appropriate tools, machines, and materials to be used in preparation of work.
• Observe and listen to operating machines or equipment in order to diagnose machine malfunctions and to determine need for adjustments or repairs.
• Maintain industrial machines, applying knowledge of mechanics, shop mathematics, metal properties, layout, and machining procedures.
• Fit and assemble new or modified parts to repair rotating equipment.
• Designs fixtures, tooling, and experimental parts to meet special engineering needs.
• Prepares working dimensional sketches for machining and assembly QA purposes.

Requirements:
• Expert use of all precision measuring equipment such as micrometers, Vernier calipers, dial indicators
• Candidate must have experience with Mechanical industrial maintenance as a journeyman, mechanic, millwright, machinist, or field service technician.
• Demonstrates use of all hand and power tools used to disassemble or reassemble rotating equipment
• Experience safely using overhead cranes, jib cranes and their associated rigging
• Excellent communication and team interaction skills.
• Proven ability to work independently as well as lead/participate on teams.
• Self-starter who effectively manages multiple tasks and achieves results with minimal supervision.
• Proven experience using computers and standard software packages (MS Office, E-Mail etc.).
• Candidate must have experience with Mechanical industrial maintenance, mechanic, millwright, machinist, or field service technician.”

Description

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Position Details:
Title: Customer Experience Manager
Location: Foothill Ranch, CA
Shift: Mon-Friday 1st shift
Compensation: $68K-$70K + 10% AIP
Benefits: Attractive total compensation package; Flexible schedule; Comprehensive healthcare benefits including medical, dental, and vision coverage; Life/ADD/LTD insurance; FSA/HSA options; 401(k) Plan with employer match; Generous paid time off policy; Observance of 11 paid company holidays
Travel: Less than 5% travel

Position Description: The Customer Experience Manager oversees, manages, trains, and advances the Customer Experience team of the company U.S. in alignment with company’s global mission as a leader in intelligent loss prevention strategies. The Customer Experience Manager is responsible for developing and implementing effective client solutions that prioritize customer experience, modeling and instilling company values, driving exemplary performance, and compelling team success. This manager will prioritize customer experience to effectively generate business solutions while overseeing and coordinating customer/client calls, correspondence, and emails, ensuring promptness. Other responsibilities include: logging Technicians’ check in/check, preparing and processing service quotes, service order and service tickets, documenting all service and installation reports, working with technical service engineers, general contractors and other vendors, providing post-installation support, processing sales orders and scheduling services in Navision, schedule with store and dispatch service technicians. Ship product needed for service to store or technician. The Customer Experience Manager will also monitor and schedule return trips, request, obtain and process Purchase Orders and change orders/NTE’s, update Install card and System Monitor data in company’s ERP system for each installation, escalate service issues as required to sales reps and management, document, file and request missing Field Service Tickets, follow up on open calls, service orders and long-term service issues, prepare supporting documentation and submit orders for invoicing. data on Service Reports.

Requirements: The company is looking for a candidate with three to five years’ experience leading a customer service team. The candidate should have five to ten years related customer relations experience and the ability to develop solutions under pressure, with reassurance, calmness, and clarity. A Bachelor’s degree is preferred. Experience in a technical or manufacturing environment is highly desirable. The ideal candidate will be experienced in Microsoft Office with some knowledge of metrics and data-driven ability to train and guide teams toward data-based solutions.

Description

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Position Details:
Title: Field Service Representative
Location: Irvine, CA
Shift: Day Shift, M-F
Compensation: $70K - $75K+ base depending on experience and qualifications plus performance bonus!
Benefits: Mileage reimbursement, Medical, Dental, Vision, 401k, Vacation, Sick, and Holiday Pay. Additionally, you will receive allowance for clothing and new work boots each year. A company cellphone and vehicle will also be provided.
Travel: Expect 50% to support local and regional clients on a regular basis

Position Description:
Under the general supervision of the Field Service Supervisor or Manager, installs, maintains and repairs Company supplied equipment at customer locations.
• Installs, repairs and maintains Company products at customer
• 75% Travel and ability to obtain
• Balance of time spent between home and
• Provides technical assistance to customers and Company departments, including parts, technical questions, and some application support.
• May assist with preparing quotations or RMAs
• Complete Workorders and Field Service Reports with sufficient detail for customer invoicing, warranty charges, labor and materials charges, and policy.
• Maintain notes and in the customer service database (ServiceMax).

Requirements:
• Ability to effectively and professionally deal with customers and co-workers as evidenced by two or more years of customer service-related experience.
• Ability to work with little or no direct
• Ability to efficiently and accurately perform installations and repairs on scientific instruments and willingness to learn Company instruments.
• Should have an electronics/optical or technical
• Needs to be able to think on their feet and troubleshoot complex scenarios
• Experience with ServiceMax or similar, Salesforce and/or SAP experience are a plus
• Associate's degree or equivalent experience in a technical
• Experience with Microsoft Word and Excel or
• Good communications skills
• Must be able to routinely lift 50

Description

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Position Details:
Title: Customer Care Coordinator
Location: Cary, NC w/ 5 Remote Days per month (after training completed)
Shift:
24-hour call center, you will work 5 days a week, 8-hour days (plus an hour lunch) on a set shift; current shifts available:
Monday – Friday, 10am – 7pm / 11am – 8pm / 2pm – 11pm
Tuesday – Saturday, 12pm – 9pm
Compensation: $22.50 – 24/hr, to start (depending on shift)
Benefits:
Short and long-term Disability Program
Paid Vacation, Personal and Holidays
401(k) Plan
Medical/Dental/Vision/Life Insurance
Travel: None.
COVID Vaccination: Not required.

Responsibilities
Acting as a customer service facilitator, the Regional Operations Coordinator will partner with the company customers to coordinate the planning and service delivery of field resources to complete reactive and proactive service activities, ensuring optimal operational availability of the customer’s diagnostic and testing equipment for the purposes of quality patient care.
This individual will effectively deploy resources within the service organization to ensure service activities are appropriately aligned with contractual agreements, directing large teams in the completion of highly variable work streams, while reducing potential scheduling conflicts which may delay resolution. They are accountable for delivering world-class customer experience by providing 24/7 support, and responsible for the timely and accurate scheduling of service events by properly communicating and managing time sensitive workload.
• Coordinate the planning and delivery of systematic service delivery: call handling, service scheduling, parts ordering, appointment confirmations, improving customer confidence and driving value of company products and services.
• Work closely with cross-functional teams to ensure a positive customer experience.
• Monitor customer requests and overall system compliance to confirm equipment readiness for patient care.
• Support on-site customer facing personnel i.e. Regional Service Manager/Customer Service Engineer in meeting customer expectations as needs vary throughout system lifecycle.
• Document customer satisfaction issues and escalate through appropriate channels.
• Facilitate cross-functional awareness of customer needs between internal stakeholders to minimize unintended conflicts or negative impacts on customer operations.

In the Customer Care Center, there are 3 core responsibilities, Front line phone and customer support, Dispatching of Field Service Engineers and coordinating service; and Coordination of/scheduling of service activities for Equipment PMs and Updates.

The Customer Care Center is a 24/7 operational call center that is not “technical support” in nature. You will coordinate services between customers and field engineering staff. You will receive inbound and conduct outbound calls. Training is a combination of both classroom and hands on training that in entirety is approximately 6-8 weeks in length. Your specific responsibilities will include:
• Responds to incoming inquiries and/or requests regarding medical equipment service request from customers.
• Demonstrates strong customer orientation.
• Demonstrates strong communication skills.
• Appropriately discusses and promotes company services and products based on customer needs.
• Must successfully exhibit change management capability, customer focus, and high levels of integrity.
• Articulate, positive attitude and professional.
• Ability to effectively listen to customer needs and in handling phone inquiries and documenting within the appropriate technology.
• Strong attention to detail and the ability to multitask in a face paced environment.
• Ability to listen to and accurately follow direction provided by management of the customer service group.
• Assists with investigating and resolving routine problems and recognizes when to escalate customer issues.
• Assists in order tracking, price quoting, and scheduling.

Requirements:
• The company is looking for candidates with 2+ years of experience in a customer relationship related role, in a fast-paced environment.
• Positive attitude and passion for customer service.
• Successfully manage competing priorities while achieving key performance indicators and maintaining a high level of quality.
• Experience communicating ideas and rationale to internal teams and customers.
• Must have excellent interpersonal skills, interact favorably with others and skilled at maintaining positive relationships while working to resolve problems and maintaining a high level of professional integrity.
• Excellent organizational skills with an ability to manage time and prioritize based on impact and criticality of the issues.
• Good PC skills (MS office software like Word, PowerPoint, Excel and Outlook)
• Candidates must possess great oral and written communication skills.
• Prior Call Center or Sales experience is ideal.
• Associates Degree, or equivalent, preferred.
• Displays high levels of collaboration and influence.
• Strong business acumen, the ability to understand information and processes provided by the company and to clearly schedule and take notes in the systems as needed to document all customer calls. Proficient Microsoft Office Suite skills are a must! Must demonstrate abilities in Word, Excel, and Outlook.

Interview Process:
• 30-Minute Online Panel Interview (camera and audio will be required) with a couple of Customer Call Center managers
• Offer
• Background Check & Drug Screen

Keys to Successful Interview:
• Company will conduct a behavioral-based interview. Understand the STAR (Situation, Task, Action and Result) format when answering questions.
• Be able to share several examples of how your organizational skills have made you successful.
• Show that you are detailed-oriented and can produce a quality plan to fix a problem.
• Be careful to not use slang terms during the interview. Remember your audience! Your customers will be professionals like Doctors, Nurses, Radiologists, etc.
• Ability to multi-task while staying cool under pressure.
• Strong Microsoft office is essential. You will work a desk with multiple screens and programs running at the same time.
• Do your research on the company.

Description

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Orion Talent, the nation’s largest military recruiting firm, is currently recruiting transitioning or former military professionals for a Maintenance Manager position with the largest manufacturer of cellulose insulation and fire and sound products.

Position Details
Location: Chandler, AZ
Compensation: $85K-$105K + Bonus
Benefits: 401K, medical/dental/vision + 10 Paid Holidays

Position Description
As a Maintenance Manager, you will direct and coordinate activities concerned with repair, safety, design, construction, and predictive systems for the maintenance of equipment and machinery within manufacturing operations as well as supervise 2 Maintenance Technicians. Responsibilities will include:
• Manage the facility's maintenance program; identify and analyze equipment or machinery failures and take corrective actions.
• Analyze control diagrams, electrical and mechanical drawings to determine the best approach to a comprehensive and sustainable maintenance solution for all equipment in the facility.
• Be responsible for maintaining the Safety & Health standards, actively participating in employee safety training, hazard prevention and control, worksite analysis, and exercising management leadership.
• Implement improvement projects (scope, cost estimation, request capital money, supervision of work, commissioning).
• Provide technical support to operations and maintenance personnel for equipment inspection, repair, and preventative maintenance activities.
• Investigate and implement corrective actions for critical and recurrent equipment failures using appropriate failure analysis techniques.
• Provide technical training to the maintenance department personnel and manage their performance and compliance with work order system, reporting and parts inventory management.

Position Requirements
• This is a great opportunity for a transitioning or retiring Military Maintenance Leader who is familiar with developing and maintaining a preventative maintenance program, developing technicians, ability to be an added value to the facility operational leadership team and lead from the front.
• Familiarity and/or experience with electrical and electronic systems to include VFDs and DC Drives as well as PLCs is preferred.

Description

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Orion Talent, the nation’s largest military recruiting firm, is currently recruiting transitioning or former military professionals for a Field Service Technician position with one of the nation’s most diversified aftermarket parts and service providers to the commercial vehicle and equipment markets.

Position Details
Location: Remote, home-based position in greater Saginaw, MI. You will report into the local service center on Monday morning for your weekly field service dispatch for the week.
Compensation: $25-$40/hr starting base rate based on skills and experience + $2/hr field service pay + O/T after 8 hours worked daily + bonus based on branch performance and company profitability + vehicle for all service travel & work + cumulative pay raises and incentives for progression through professional development skill grades & certifications. Annual W2 $65K-$105K+!
Shift: Primarily Mon.-Fri. normal daytime hours; otherwise as needed/required for emergency service.
Travel: Servicing customers typically within 2–3-hour radius depending on location. Will be home every night.
Benefits: A comprehensive summary of benefits will be provided to all selected candidates.

Position Description
As a Field Service Technician, you will safely perform service, routine, and emergency maintenance, installation, and repair at customer sites with world-class customer service. In this role, you will be responsible for fixing equipment and systems and making repair recommendations to customers. You will work with other service technicians and associates to ensure all scheduled work is performed safely and to the customer's satisfaction. Key responsibilities include:
• Service, repair, modify, diagnose, and rebuild primary, secondary, and standby equipment & systems.
• Failure analysis, emergency field service, and repairs for customers.
• Operate, drive, and maintain company service trucks and onboard parts inventory for service work.
• Check/repair all primary, supporting, and standby systems for optimal, efficient, and safe operations.
• Operate load banks and record instrumentation for safe operations.
• Stay current/up to date on product changes, specifications, and updates for customer service.

Position Requirements
• Good, safe troubleshooting skills and experience on industrial or facilities systems.
• 3+ years of experience servicing power generators.
• Strong working knowledge of electrical systems, circuitry, and diesel engines.
• Familiarity with fire pump drivers, fuel/cooling, and similar/related transmissions/engine systems.
• Good mechanical aptitude – any experience on gears, drives, motors, controls, brakes is great.
• Work in the field and in some cases at heights or in tough/dirty/weather-affected environments.
• Basic tools for service work as a maintenance professional. Company offers a Tool Insurance program.
• Current driver’s license and excellent driving record.