Field Service Representative
Company: Orion Talent
Job Ref: # 8229479
Date Posted: 7/29/2025 12:00:00 AM
City, State: Las Vegas, NV
Salary: $70,000 - $85,000
Description
Go to end ⇓Responsibilities:
- Perform technical service on installations, inspections, repairs, and preventive maintenance of products within assigned territory
- Stay updated on product knowledge and medical electronics advancements through training and self-study
- Partner with senior field reps for hands-on training and development
- Provide telephone support to customers, sales teams, and clinical education staff
- Maintain strong, professional communication with clients and internal teams
- Accurately document service activities in line with administrative and quality policies, including MDR and field corrections
- Manage and pursue service contract renewals; identify potential customers for new contracts and work toward timely closures
- Maintain company vehicle, tools, loaner/test equipment, and inventory in good working order
- Support sales and clinical education teams with technical expertise
- Participate in on-call rotation 24/7, including holidays and emergency off-hour service
Qualifications:
- 3–5 years of biomedical or field service engineering experience (preferred)
- Willingness and ability to be on-call 24/7 as part of a rotating schedule
- Customer-focused, organized, and capable of managing technical tasks independently
- Strong communication and documentation skills
Benefits: Medical, dental, PTO, FSA/HSA, 401(k) with employer contribution, paid vacation/holidays/personal/sick time, life and AD&D insurance, short/long-term disability, mental health assistance, tuition reimbursement, in-house training and development, employee referral award program, matching gift program, wellness benefits