Orion Talent Job Search & Career Recruiting

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Available Positions

Weld Supervisor


Company: Granite State Manufacturing
Job Ref: # 5261557
Date Posted: 10/22/2025 12:00:00 AM
City, State: Manchester, New Hampshire

Description

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Weld Supervisor

Manufacturing

Locations:

  • One Opening in Manchester, New Hampshire, United States
  • One Opening in Nashua, New Hampshire, United States

Full-time

Description

POSITION SUMMARY:

The Weld Supervisor is responsible for overseeing the daily operations of the Welding department, including Senior Class A, Class A, Class B, and Class C welders. This role ensures the team meets production, quality, and safety standards while optimizing throughput and machine utilization. The Supervisor plays a critical role in scheduling, training, process compliance, and maintaining effective communication with both operators and leadership.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Team Leadership & Supervision:

  • Directly supervise Weld team members, including Senior Class A, Class A, Class B, and Class C welders.
  • Assign daily work, monitor performance, and ensure adherence to work instructions and drawings.
  • Conduct employee performance reviews, Weekly time approvals, and disciplinary actions in coordination with GSM Policies and Procedures.
  • Provide mentorship and training to enhance skill development and cross-training across levels.
  • Work to reduce and eliminate barriers and obstacles to improve overall cost and scheduling performance.
  • Your leadership is expected to make it easier for employees to make quality products and make it easier for customers to do business with GSM.

Production & Operations Management:

  • Oversee daily operations of Welds, ensuring throughput meets production schedules.
  • Monitor and drive productivity, minimizing downtime and idle hours.
  • Ensure proper setup, operation, and maintenance of Welds to maximize efficiency and extend equipment life.
  • Work with NDT and other teams to resolve issues impacting production flow.

Quality & Compliance:

  • Ensure all work complies with AS9100, ISO 9001, NAVSEA, and customer requirements.
  • Partner with Quality Inspectors to address nonconformances, corrective actions, and continuous improvement efforts.
  • Promote a culture of quality and accountability across the Weld.

Continuous Improvement:

  • Identify and implement Lean practices to improve workflow, reduce waste, and increase throughput.
  • Monitor process performance and lead root cause/corrective action initiatives for recurring issues.
  • Recommend tooling, fixturing, and process improvements to enhance productivity and quality.

Safety & Communication:

  • Champion a safe work environment and ensure compliance with all OSHA and GSM safety standards.
  • Maintain effective communication with machinists, operations leadership, and other departments.
  • Provide clear status updates on jobs, machine availability, and resource requirements.
  • Demonstrates responsibility and accountability for creating a professional, safe, and clean environment evidenced by: being at work on time to perform assigned duties, following the policies of Granite State Manufacturing, always wearing safety glasses in designated areas, maintaining a neat and orderly work area, and following safety practices to prevent errors.
  • Demonstrates commitment to teamwork by establishing effective relationships and networks with both managers/directors and staff, collaborating with them to accomplish shared purposes and goals.
  • Abides by GSM Code of Ethics and Business Conduct standards and strictly observes all U.S. and foreign laws and regulations.

Requirements

QUALIFICATIONS, SKILLS, AND ABILITIES:

  • 5+ years of welding experience, including setup and operation of Welds.
  • Previous supervisory or team lead experience in a welding environment required.
  • Strong knowledge of welding processes, tooling, G-code, and blueprint reading.
  • Familiarity with AS9100, ISO 9001, and defense/aerospace quality standards.
  • Proficiency with ERP/MRP systems (e.g., M1) and Microsoft Office Suite.
  • Strong problem-solving, organizational, and communication skills.
  • Ability to coach, mentor, and develop machinists across skill levels.

Benefits

  • Paid time off
  • Floating holidays
  • Paid holidays
  • 401(k) company matching
  • Dental & Vision insurance (Company paid)
  • Employee assistance program
  • Flexible spending account
  • Competitive health insurance
  • Health savings account
  • Life insurance
  • Referral program

EEO STATEMENT

Granite State Manufacturing (GSM) is an equal opportunity employer. GSM does not discriminate on the basis of race, color, religion, sex, gender, gender identity or expression, national origin, citizenship, veteran status, age, physical or mental disability, genetic information, marital status, sexual orientation, or any other consideration made unlawful by applicable federal, state, or local laws in its programs, activities, or employment.



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Maintenance Technician


Company: Orion Talent
Job Ref: # 5157376
Date Posted: 10/22/2025 12:00:00 AM
City, State: Mishawaka, IN

Description

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Shift: Monday – Saturday 2nd and 3rd
shift (2pm-10pm and 10pm -6am)
Compensation: $25-$35/hour. Shift
differential for 2nd is $1.50, for 3rd is $1.00.
Benefits: competitive compensation,
benefits, and a supportive work environment where your skills are valued.
 
Position Description:
  • We are seeking a skilled and
    reliable Area Maintenance Technician to join our team, a leading
    manufacturer of dry pet food. The successful candidate will be responsible
    for ensuring the safe and efficient operation of plant equipment and
    systems within the designated area. This role will involve preventive
    maintenance, troubleshooting, repair work, and supporting the production
    and maintenance teams to ensure maximum uptime and productivity.
 
Preventive and Corrective Maintenance:
  • Perform routine inspections,
    preventive maintenance, and repairs on production equipment, conveyors,
    mixers, packaging machines, and other mechanical systems within the
    assigned area.
 
Troubleshooting & Repair:
  • Diagnose mechanical, electrical,
    hydraulic, and pneumatic issues on equipment and systems. Take immediate
    corrective action to minimize downtime and disruptions in production.
 
Equipment Setup & Calibration:
  • Assist with the setup and
    calibration of new or repaired equipment. Ensure all equipment is running
    at optimal efficiency.
 
Safety & Compliance:
  • Adhere to all company and safety
    regulations. Ensure that all work areas meet health and safety standards.
    Report any unsafe working conditions or equipment malfunctions.
 
Record Keeping & Documentation:
  • Maintain accurate maintenance
    logs, work orders, and inventory records. Document maintenance activities,
    repairs, and modifications to equipment.
 
Collaboration with Production Teams:
  • Work closely with production and
    quality teams to resolve issues that may affect production efficiency or
    product quality.
 
Continuous Improvement:
  • Suggest and assist in the
    implementation of process improvements to enhance equipment reliability,
    reduce downtime, and improve overall plant performance.
 
Emergency Support:
  • Respond to emergency breakdowns
    and provide support to return the equipment to service as quickly as
    possible.
Inventory
Management:
  • Ensure that maintenance supplies
    and spare parts are stocked and stored appropriately for quick access
    during repairs.
 
Qualifications:
Education &
Experience:
  • High school diploma or equivalent
    required; technical certification or associate degree in industrial
    maintenance, mechatronics, or a related field preferred.
  • Minimum of 3 years of experience
    in industrial or manufacturing maintenance, preferably in a food
    production environment.
Technical Skills:
  • Strong knowledge of mechanical,
    electrical, hydraulic, and pneumatic systems.
  • Experience with troubleshooting
    and repairing industrial equipment, such as mixers, conveyors, packaging
    machines, and other production machinery.
  • Familiarity with programmable
    logic controllers (PLCs) and industrial automation systems.
  • Soft Skills:
  • Strong problem-solving and
    critical-thinking skills.
  • Ability to work independently as
    well as in a team environment.
  • Excellent communication and
    interpersonal skills.
  • Strong attention to detail and
    ability to prioritize tasks.
 
Physical Requirements:
  • Ability to lift up to 50 lbs and
    perform physical tasks such as bending, kneeling, and standing for
    extended periods.
  • Ability to work in a fast-paced
    environment and handle multiple tasks simultaneously.
 
Certifications (Preferred):
  • OSHA or equivalent safety
    training certifications.
  • Any relevant certifications in
    mechanical, electrical, or industrial systems.
 
 
 




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Field Service Technician


Company: Orion Talent
Job Ref: # 4024079
Date Posted: 10/22/2025 12:00:00 AM
City, State: Stockton, California

Description

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The Field Service Technician provides on-site calibration, minor repairs, and installation of industrial weighing equipment, control systems, and peripheral devices. This role is critical to ensuring customer equipment operates accurately and reliably, while maintaining high standards of safety and customer service. Technicians may work independently or as part of a regional field service team.

Key Responsibilities:
• Perform on-site calibration, installation, and maintenance of industrial weighing and material handling systems, including heavy-capacity scales
• Troubleshoot and repair mechanical, electronic, and electrical system issues
• Operate company vehicles and equipment safely, including heavy-capacity test units
• Complete calibration test reports, work orders, safety documentation, and daily service logs accurately
• Communicate professionally with customers regarding schedules, service status, and findings
• Assist mentors and participate in rotational after-hours on-call duty as required
• Promote products and services as solutions to customer challenges and collaborate on lead generation and quotes
• Travel to customer sites locally or regionally to provide on-site service and support



Requirements:
• Minimum of 3 years’ experience with electronics, electrical systems, HVAC, PLC, or similar technical skillset
• Previous experience servicing scales or industrial measurement equipment preferred
• Ability to pass background check and drug test
• Clean driving record
• Willingness and ability to obtain a Class B Commercial Driver’s License
• Strong technical aptitude and mechanical/electronic troubleshooting skills
• Ability to work independently and manage time effectively


Benefits:
• Full comprehensive benefits including health, dental, and vision insurance
• Paid time off (PTO)
• Paid training and development opportunities
• Company vehicle and gas card provided


Travel: Daytime travel required; home each night

Company Description:
A leading provider of weighing and measurement equipment and services, supporting industrial and commercial clients across multiple states. The organization specializes in calibration, preventative maintenance, equipment repair, and scale services for a wide range of industrial measurement solutions.




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Service Technician


Company: Orion Talent
Job Ref: # 7109184
Date Posted: 10/22/2025 12:00:00 AM
City, State: Louisville, KY

Description

Go to end  ⇓
Are you mechanically and electrically inclined?  Do you like providing customers with quality service solutions? 

Join our team and become a part of the leading nationwide provider of commercial food equipment service!

  • You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration.
  • You will typically leave from home each morning and work with minimal direct supervision at customer sites.
  • You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service.

Qualifications

What you’ll bring to the table:

  • An accredited High School Diploma or GED and 4-6 years of similar electrical/mechanical experience
  • You must have a valid Driver’s License and ability to drive multiple hours daily
  • You should be able to work Overtime and On-Call as required
  • You must be able to attend our industry leading training at our corporate headquarters in Troy, OH

Physical Demands & Work

Environment
  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands

While performing the duties of this Job, the employee may:

  • Lift up to 75 lbs with or without assistance
  • Climb up to 10 ft with an A-frame ladder
  • Occasional roof access may be necessary through extension ladders or fixed ladders greater than 20 feet
  • Extensive walking 3-5 miles / day
  • Extensive driving 5-6 hours/day
  • Kneel, squat, bend, push/pull
  • Move in different positions to accomplish tasks in various environments including tight and confined spaces
  • Operate motor vehicles or heavy equipment
  • Operate machinery and/or power tools

Working Conditions

  • Office facility and customer facilities (including commercial kitchens of various types of businesses)
  • Exposure to noise, heat, cold, slippery, wet dirty conditions may occur
  • Travel requirement up to 50% of time

Hours of Work

  • Normal business hours with occasional/frequent/extended hours as needed
  • Flexibility with schedule to meet critical deadlines
  • Extended hours may include nights and/or weekends
  • Normal scheduled hours cover early mornings, evenings and/or weekends

Why work for us?

  • Competitive pay
  • Great insurance options with low premiums
  • Paid vacation and holidays
  • 401K with company match
  • Extensive on-the-job, online, and classroom training
  • Service vehicle, uniforms, and safety equipment provided
  • Safety-conscious work environment




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CNC Machinist - Vertical Turning Lathe (VTL)


Company: Granite State Manufacturing
Job Ref: # 6283371
Date Posted: 10/22/2025 12:00:00 AM
City, State: Manchester, New Hampshire

Description

Go to end  ⇓


Location: Manchester, New Hampshire, United States

Available Shifts:

  • Two openings on 1st Shift
    • 7:00 AM-4:00 PM Monday through Thursday & Friday 7:00 AM-12:00 PM
  • 2nd Shift
    • 4:00 PM - 2:00 AM - Monday -Thursday (12 hour shifts)

Full-time

Pay: $27.00 - $38.00

Description

Granite State Manufacturing (GSM), an ITAR Registered strategic small business partner for complex manufacturing, is a leading provider of integrated manufacturing solutions with over 85 years of experience. We are based out of Manchester, NH.

GSM is a leading manufacturing company that develops, manufactures, and tests a wide range of aerospace, maritime, and defense equipment. We are committed to providing our customers with top-quality products and services in order to drive continuous improvement and growth.

JOB DESCRIPTION

Granite State Manufacturing is seeking CNC Machinists for our Manchester, NH location. This position will be responsible for the operation of large Doosan CNC VTL machines to make large parts with complex features and tight tolerances in support of our Aerospace, Maritime, & Defense customers.

RESPONSIBILITIES

  • Read blueprints, specifications, and work instructions to set up machines, measure parts, load materials, clean tools, etc. to produce finished products according to specifications.
  • Prepare parts by using measuring devices such as swinge gages, dial bores, micrometers, calipers, or dial calipers to determine dimensions of parts.
  • Feed raw materials or components into machine tools by using overhead cranes.
  • Studies blueprints, sketches, drawings, manuals, specifications, or sample parts to determine dimensions and tolerances of finished workpiece, sequence of operations, and setup requirements.
  • Measures, marks, and scribes' dimensions and reference points on material or workpiece as guides for subsequent machining.
  • Selects, aligns, and secures fixtures, cutting tools, attachments, accessories, and materials.
  • Calculates and sets control to regulate machining factors such as speed, feed, coolant flow, and depth and angle of cut, or enters commands to retrieve, input, or edit computerized machine control media.
  • Starts and observes machine operation to detect malfunctions or out-of-tolerance machining and adjusts machine controls or control media as required.
  • Mentors and teaches employees with lesser capabilities at any point in production.
  • Demonstrates responsibility and accountability for creating a professional, safe, and clean environment evidenced by: being at work on time to perform assigned duties, following the policies of Granite State Manufacturing, always wearing safety glasses in designated areas, maintaining a neat and orderly work area, and following safety practices to prevent errors.
  • Demonstrates commitment to teamwork by establishing effective relationships and networks with both managers/directors and workers and collaborating with them to accomplish shared purposes and goals.
  • Abides by GSM Code of Ethics and Business Conduct standards and strictly observes all U.S. and foreign laws and regulations.
  • Operate CNC Machining Tools (lathes, mills etc.) to cut materials according to schedule.
  • Service tools by changing tool bits, tool holder inserts, cutters, etc.
  • Load material into machine tools by using hoppers, racks, racks on the machine tool or using lathes on the machine tool itself.

Requirements

  • Must be able to read blueprints, drawings, and specifications.
  • Must be able to operate CNC machines and machining tools.
  • Must be able to follow instructions and work within limits of time schedule.
  • Must have good communication skills, both written and verbal.
  • Must have the ability to work independently as well as part of a team.
  • Must have the ability to follow all safety rules and requirements.
  • Able to use height gages, calipers, micrometers, gage pins, thread gages, and optical comparators.
  • Observes and listens to operating equipment to diagnose cutting efficiency or malfunctions.
  • Knowledge of mathematics, algebra, geometry, and trigonometry preferred.
  • Expertise in work holding devices. Design and build as needed, including cause and effects.
  • Expertise in deburring and finishing techniques.
  • Expert knowledge of tapping, threading, and thread forms.
  • Experienced knowledge of materials, including cutting speed and feeds.
  • Able to plan and execute the sequence of events from start to finish to produce a part.

Benefits

Granite State Manufacturing offers a comprehensive benefits package to all GSM employees.

  • Health & Wellness Programs
  • Health Insurances (Medical, Dental, & Vision)
  • Flexible Spending Accounts (FSA)
  • Basic & Optional Life Insurance
  • Short & Long Term Disability
  • Employee Assistance Program
  • Voluntary Worksite Benefits
  • 401k Retirement Plan
  • Paid Leave
  • Tuition Reimbursement
  • Workers Compensation
  • ...and much more.

AAP/EEO STATEMENT

GSM does not discriminate on the basis of race, color, religion, national origin, sex, age, disability or veteran status in its programs, activities or employment.

SEARCH / RECRUITING AGENCIES

Granite State Manufacturing (GSM) does not accept non-solicited resumes or candidate submittals from search/recruiting agencies unless GSM requests such resumes, and the search/recruiting agency is on GSM's approved list of such agencies. Unsolicited resumes or candidate information submitted to GSM by search/recruiting agencies shall become the property of GSM and if the candidate is subsequently hired by GSM, GSM shall not owe any fee to the submitting agency.



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Field Service Engineer


Company: Orion Talent
Job Ref: # 3294143
Date Posted: 10/22/2025 12:00:00 AM
City, State: Yuma, Arizona

Description

Go to end  ⇓
We are seeking a highly motivated Field Service Engineer to join our team. This role involves installing, maintaining, and troubleshooting advanced equipment at customer sites to ensure optimal performance and reliability. The ideal candidate is detail-oriented, technically skilled, and able to work independently in the field.
Key Responsibilities:
  • Perform onsite installation, maintenance, and repair of complex systems and equipment.
  • Diagnose technical issues and provide timely solutions to minimize downtime.
  • Conduct preventative maintenance and ensure equipment operates according to specifications.
  • Document all service activities, including reports, work orders, and customer communications.
  • Collaborate with the engineering and support teams to resolve complex technical challenges.
  • Follow safety procedures and company policies while on customer sites.
Qualifications:
  • Associate degree or technical certification in Electronics, Mechanical, or related field, or equivalent experience.
  • Experience troubleshooting and repairing mechanical and electrical systems.
  • Strong problem-solving skills and ability to work independently.
  • Excellent communication and customer service skills.
  • Ability to travel regularly to customer locations.
  • Valid driver’s license and reliable transportation.
Benefits:
  • Competitive hourly pay ($27.41 – $30/hr)
  • Paid time off and holidays
  • Health, dental, and vision coverage
  • 401(k) retirement plan
  • Opportunities for career development and training




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Field Service Technician


Company: Orion Talent
Job Ref: # 1872495
Date Posted: 10/22/2025 12:00:00 AM
City, State: Los Angeles, California

Description

Go to end  ⇓

The Field Service Technician provides on-site calibration, minor repairs, and installation of industrial weighing equipment, control systems, and peripheral devices. This role is critical to ensuring customer equipment operates accurately and reliably, while maintaining high standards of safety and customer service. Technicians may work independently or as part of a regional field service team.
Key Responsibilities:
• Perform on-site calibration, installation, and maintenance of industrial weighing and material handling systems, including heavy-capacity scales
• Troubleshoot and repair mechanical, electronic, and electrical system issues
• Operate company vehicles and equipment safely, including heavy-capacity test units
• Complete calibration test reports, work orders, safety documentation, and daily service logs accurately
• Communicate professionally with customers regarding schedules, service status, and findings
• Assist mentors and participate in rotational after-hours on-call duty as required
• Promote products and services as solutions to customer challenges and collaborate on lead generation and quotes
• Travel to customer sites locally or regionally to provide on-site service and support

Requirements:
• Minimum of 3 years’ experience with electronics, electrical systems, HVAC, PLC, or similar technical skillset
• Previous experience servicing scales or industrial measurement equipment preferred
• Ability to pass background check and drug test
• Clean driving record
• Willingness and ability to obtain a Class B Commercial Driver’s License
• Strong technical aptitude and mechanical/electronic troubleshooting skills
• Ability to work independently and manage time effectively

Benefits:
• Full comprehensive benefits including health, dental, and vision insurance
• Paid time off (PTO)
• Paid training and development opportunities
• Company vehicle and gas card provided

Travel: Daytime travel required; home each night

Company Description:
A leading provider of weighing and measurement equipment and services, supporting industrial and commercial clients across multiple states. The organization specializes in calibration, preventative maintenance, equipment repair, and scale services for a wide range of industrial measurement solutions.




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Building Engineer


Company: Orion Talent
Job Ref: # 6087099
Date Posted: 10/22/2025 12:00:00 AM
City, State: Los Angeles, CA

Description

Go to end  ⇓
Locations: Los Angeles, CA
Schedule: Monday-Friday 40hrs + On Call
Salary: $85K – $100K + Annual Bonus based on company profits
Travel: 0%

Position
Description: Building Engineer

  • The primary focus of the Building Engineer is to provide
    repair and maintenance services for their assigned location. A 'hands-on'
    'tool-carrying' building engineer with previous verifiable experience to
    perform operational supervision of the chiller, boilers, and all central plant
    machinery as well as maintenance and repairs of electrical, plumbing, HVAC,
    laundry equipment, and kitchen appliances. The successful candidate coordinates
    with outside contractors and works with management to order supplies and tools.
    Professional presence as well as punctuality and reliable attendance are
    essential.

Key
Responsibilities:

  • Preventive Maintenance, Corrective Maintenance, and
    Emergency Support maintenance of customer's facilities to include:
  • HVAC
  • Plumbing
  • Motors
  • Engines
  • Controls
  • Electrical
  • Publish critical reporting to customers and management
    including Monthly Performance, Results Reports, Correction Action Reports
  • Actively interface with customers at all levels
  • Ensures customer satisfaction through oral and written
    communication

Requirements:

  • Looking for Candidates with a strong technical background
    with experience troubleshooting HVAC equipment, engines, motors, and controls.
    Candidates must be mechanically inclined and have strong
    troubleshooting/problem-solving skills. Candidates should be able to
    communicate clearly both written and verbally and have strong customer service
    skills. Candidates will be self-starters and will be comfortable working by
    themselves and holding themselves accountable. Excellent communication and
    customer service skills are of utmost importance.

Keys to a
Successful Interview:

  • Looking for someone not only with technical aptitude but
    also someone who is reliable and fits their culture. Kam (the owner) has built
    this business and is seeking someone who wants to stay in the area and with
    this company for a long time. Most of his employees end up retiring there and
    this is the culture is wanting to continue.




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Service Technician


Company: Orion Talent
Job Ref: # 4051759
Date Posted: 10/22/2025 12:00:00 AM
City, State: Indianapolis, IN

Description

Go to end  ⇓
Are you mechanically and electrically inclined?  Do you like providing customers with quality service solutions? 

Join our team and become a part of the leading nationwide provider of commercial food equipment service!

  • You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration.
  • You will typically leave from home each morning and work with minimal direct supervision at customer sites.
  • You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service.

Qualifications

What you’ll bring to the table:

  • An accredited High School Diploma or GED and 4-6 years of similar electrical/mechanical experience
  • You must have a valid Driver’s License and ability to drive multiple hours daily
  • You should be able to work Overtime and On-Call as required
  • You must be able to attend our industry leading training at our corporate headquarters in Troy, OH

Physical Demands & Work

Environment
  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands

While performing the duties of this Job, the employee may:

  • Lift up to 75 lbs with or without assistance
  • Climb up to 10 ft with an A-frame ladder
  • Occasional roof access may be necessary through extension ladders or fixed ladders greater than 20 feet
  • Extensive walking 3-5 miles / day
  • Extensive driving 5-6 hours/day
  • Kneel, squat, bend, push/pull
  • Move in different positions to accomplish tasks in various environments including tight and confined spaces
  • Operate motor vehicles or heavy equipment
  • Operate machinery and/or power tools

Working Conditions

  • Office facility and customer facilities (including commercial kitchens of various types of businesses)
  • Exposure to noise, heat, cold, slippery, wet dirty conditions may occur
  • Travel requirement up to 50% of time

Hours of Work

  • Normal business hours with occasional/frequent/extended hours as needed
  • Flexibility with schedule to meet critical deadlines
  • Extended hours may include nights and/or weekends
  • Normal scheduled hours cover early mornings, evenings and/or weekends

Why work for us?

  • Competitive pay
  • Great insurance options with low premiums
  • Paid vacation and holidays
  • 401K with company match
  • Extensive on-the-job, online, and classroom training
  • Service vehicle, uniforms, and safety equipment provided
  • Safety-conscious work environment




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Field Service Engineer


Job Ref: # 3653663
Date Posted: 10/21/2025 6:58:44 PM
City, State: Pittsburgh, Pennsylvania

Description

Go to end  ⇓

Position Summary:
The Field Service Engineer is responsible for building and maintaining strong relationships with customers while performing thorough installations, repairs, preventative maintenance, and product enhancement activities on complex diagnostic instrumentation and systems. This role is key to ensuring customer satisfaction, retention, and optimal performance of all supported equipment.

Key Responsibilities:
  • Provide customer support through on-site installations, cost-effective repairs, preventative maintenance, and product upgrades on diagnostic instruments and systems.
  • Diagnose and troubleshoot technical issues, analyzing failures and implementing corrective actions to ensure instrument reliability.
  • Deliver high levels of customer service to maintain strong customer relationships and ensure satisfaction.
  • Act as a liaison between customers and internal teams, demonstrating professionalism, commitment, and clear communication.
  • Escalate unresolved technical issues appropriately and follow up to resolution.
  • Advise customers on the proper operation, maintenance, and troubleshooting of instruments and systems.
  • Collaborate with internal Sales, Applications, and Service teams to share customer feedback, technical insights, and service opportunities.
  • Promote service contracts and assist with renewals through established customer relationships.
  • Ensure compliance with all quality, regulatory, and service procedures, maintaining complete and accurate records.
  • Document service activities in a timely and detailed manner.
  • Maintain accurate service inventory and ensure proper control of assigned parts and materials.

Skills & Capabilities:
  • Strong organizational and time management skills with the ability to prioritize effectively.
  • Excellent communication skills to interface with customers, peers, and management.
  • Strong technical and analytical aptitude with attention to detail.
  • Proven ability to work independently within a designated territory while achieving performance goals.
  • Team-oriented mindset with the ability to collaborate toward regional and national objectives.
  • Ability to lift up to 50 lbs and work in laboratory or hospital environments.

Qualifications:
Education:
  • Associate degree in Electronics, Biomedical Engineering, Medical Technology, or a related field required.
  • Equivalent experience may be considered in lieu of a degree.
Experience:
  • Minimum of 3 years of experience servicing medical device or diagnostic equipment.
  • Working knowledge of personal computers and Windows operating systems.
  • Familiarity with Laboratory Information Systems and network connectivity preferred.
  • Proficiency with Microsoft Office 365.
  • Ability to work flexible hours and participate in rotational on-call coverage as required.

Benefits: Company Vehicle with Personal Use Allowance, Phone & Internet Reimbursement, Comprehensive Health Care Benefits, 8% 401k Match (dollar for dollar!), Company paid Life Insurance, Flexible Spending Account (FSA), Tuition Reimbursement and more!

 




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