Description
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The Field Service Engineer provides on-site and remote technical support for X-ray and medical imaging equipment. This role is responsible for installing, maintaining, troubleshooting, and repairing imaging systems at customer sites while ensuring high levels of customer satisfaction. Field Service Engineers work independently in the field and collaborate with internal teams to resolve technical issues and support long-term customer relationships.
Responsibilities include performing preventive maintenance and quality assurance inspections, maintaining service documentation, completing required vendor training, and supporting after-hours service coverage through an on-call rotation. This position plays a critical role in supporting mission-critical medical environments.
Must-Have Skills, Experience, and Education
Strong electrical and electromechanical troubleshooting skills
Hands-on experience using field service tools and working with mechanical systems
Ability to work independently in a field-based environment
Willingness and ability to travel within assigned territory
Strong communication skills and customer-focused mindset
Demonstrated technical aptitude and commitment to teamwork
Nice-to-Have Skills, Experience, and Education
Military electronic or electrical background
Prior experience servicing medical imaging or X-ray equipment
Experience working in regulated or mission-critical environments
Familiarity with service documentation systems and QA/PM procedures
Company Description
The Company is a nationwide provider of medical imaging equipment sales and service solutions, supporting hospitals, imaging centers, medical groups, and orthopedic practices. The organization is known for its technical expertise, responsive service model, and commitment to keeping critical healthcare environments operating reliably.