StandardAero is one of the largest independent MRO and aviation service businesses in the world, providing comprehensive services for business and general aviation, air transport and military aircraft.
Partnered with and owned by Veritas Capital, StandardAero brings its global customers the unique knowledge and expertise they expect from an industry leader.
StandardAero's strength comes from over 3,500 employees working out of 13 primary facilities in the United States, Canada, Europe, Singapore and Australia, with additional regionally located service and support locations around the world.
Customer Support Manager
(Springfield, IL) Position ID: #EB-7257190786 Date Posted: 8/23/2017 10:14:44 AM Location: Springfield, IL
Position Description As a Customer Project Manager, will be responsible for the overall success of the assigned project to ensure quality, schedules and budgets are achieved by coordinating with all departments supporting the project. Additional responsibilities will include: • Establishing program plans and reporting progress including milestones, project budgets, certifications, material ordering processes, labor targets and Contract Change Orders (CCO). • Making decisions, carrying out actions and directing others in matters related to the duties and goals of Program Management in coordination with appropriate Department Leader. • Working across all departments to ensure that functional objectives are proactively met for production, procurement, quality control, logistics, and administrative functions. • Generating sales by providing alternative solutions to customers regarding company capabilities and special programs and pricing incentives. • Providing justification for deviations from the project plan and providing recovery strategy. • Reviewing invoices for accuracy and resolving discrepancies and disputes. • Acting as the primary customer contact and ensuring a successful customer experience. • Observing and reporting any issues or concerns in regard to company-wide quality, environmental and Safety Management System [SMS] policies.
Position Details: Salary: $85K, depending on experience.
Requirements • Must possess a Bachelor’s degree in a Technical Discipline. • Must have significant Project Management experience managing multiple, complex projects. • Must be proficient in Microsoft Office products. • Previous hands-on experience as an Aviation (or similar) Technician is preferred.
(Houston, TX) Position ID: #EB-1837546835 Date Posted: 8/23/2017 10:12:21 AM Location: Houston, TX
Position Description As an Avionics Technician, you will have an opportunity to apply your training and experience to inspect, test, perform basic troubleshooting, repair, remove and replace aircraft instrument and avionics components and systems. Additional responsibilities will include: • Troubleshooting, repairing, testing and replacing complex avionics and instrument wiring and systems installed in various airframes using hand tools, test equipment, technical documents, and technical reference materials. • Inspecting components and aircraft systems, ordering necessary parts to complete the job. • Assisting bench technicians in the resolution of discrepancies in avionics and instrument components and systems removed from aircraft. • Accompanying flight crews to perform in-flight troubleshooting and adjustments and performing preflight evaluations of avionics and instrument systems. • Communicating with the internal and external customers to educate and answer questions regarding the technical functions of the customer’s aircraft, schedule and status. • Maintaining and cleaning line maintenance test equipment and work area as required. • Operating ground support equipment, as necessary. • Attending factory and Company technical classes and participating in OJT to increase technical skills and proficiency.
Position Details: Salary: $26-$28/hour plus OT
Requirements • Must have 5+ years of experience as an Avionics Technician with exceptional troubleshooting skills. • A&P will be required within the targeted 12-18 months from start date; reimbursement for the test is provided. • Must be capable of handling complex, time sensitive, and pressure situations.