Description

• 2nd Shift: Mon-Fri | 2:30 PM – 11:00 PM
• 3rd Shift: Sun-Thurs | 10:30 PM – 6:00 AM

About the Role

Key Responsibilities

• Perform preventative maintenance and repairs on production equipment.
• Troubleshoot and resolve mechanical and electrical issues.
• Support equipment installations and upgrades.
• Assist with operator training and safety practices.
• Maintain accurate maintenance records and documentation.
• Contribute to continuous improvement and special projects.

Qualifications

• High school diploma or GED preferred.
• 3+ years' experience in industrial maintenance, including conveyors, motors, PLCs, water systems, welding, and/or facility upkeep.
• Strong problem-solving and communication skills.
• Ability to interpret technical manuals, schematics, and P&IDs
• Comfortable working in a fast-paced, team-oriented environment.

Description

KEY DETAILS:

Travel:

• Local (very minimal overnight).
• Company vehicle provided
• Compensation (Year 1): $90-110K (OT, shift differential, bonus)

• 4+ weeks PTO, full medical/dental/vision
• 401K match up to 6%
• Tuition reimbursement + $300 wellness credit
• Fully maintained company car (personal use OK)

• Install, maintain, and repair imaging & diagnostic equipment
• Troubleshoot complex electronic/mechanical systems
• Support clinical teams and ensure minimal equipment downtime
• Deliver excellent customer service and on-site training

• Strong electronics/mechanical troubleshooting skills
• Ability to read schematics and flowcharts
• Excellent communication and customer service
• Bio-med or military technical experience a plus
  

Description

• First Year Total Comp = $106.5k - 117.3k
• Base Payrate: $70,000 - 78,000
• Additional Average OT: $10,500 - 11,700
• Shift Differential (15%): $10,500 - 11,700
• 5% Target Bonus: $3500 - 3900
• Annual Value of Company Car: $12.000
• Total: $106,500 - 117,300

• The Client offers an excellent global benefits package Medical, Dental, Vision, Employee Assistance Program, Mental Health, Substance Abuse, Flexible Spending Accounts, Life Insurances, Short- and Long-Term Disability Insurance, 401K Savings Plan with matching contribution, Financial Planning Tools, Training and Education, Tuition Reimbursement, Paid Time Off, Holidays, Flex Schedules, Business Casual Dress, Employee Discount Program, and Volunteer Opportunities. Specific benefits for this position include: 4 weeks of paid vacation (PTO) to start, with 5 paid floater holidays pro-rated for the first year and 6 paid standard holidays. At the start of your third year, you get a 5th week of vacation.
• 100% match of 401K contribution, up to 6% (20% vesting of the matched amount each year).
• Corporate Vehicle - Fleet Program - You receive a new car ($45 per week cost to you) all inclusive of gas, tolls, service, insurance and more. You can use for business and personal usage. It is estimated to be a $15k annual value to the employee. You can also opt out and receive a corporate van.
• "Well Being" reimbursement of $300/year for health/fitness classes and related items.

• Travel is an essential job requirement for this position. As a CSE, you will travel regularly throughout assigned region to customer accounts; your region is centered around Portland, OR and stretches approximately 2 hours in all directions. You must be available to provide service to customers during off hours as well as weekends, as necessary.

• As the Service Technician, you will be in a field-based, customer-facing role that installs, services, maintains and modifies equipment at customer sites. The selected candidate will work at sites with minimal supervision and will perform on-site customer repairs and be responsible for delivering both timely and effective repairs. It will be your responsibility to provide on-site training after installs to help ensure the systems optimal performance resulting in superior customer satisfaction. The Field Service Technician will help with managing financial performance within their territory: meeting or exceeding budget for revenue generation, expense control and inventory management. The Field Service Tech/Engineer is a key contributor in maintaining ongoing customer interaction to solve and prevent technical difficulties. The Field Service Tech/Engineer interfaces directly with the Customer Care Manager, Technical Manager, Clinical Application Specialist, Product Managers, Sales Representatives, and customers. These interfaces are required to provide superior product service responsiveness and customer satisfaction. The Service Engineer integrates the technical capabilities and available resources, with effective territory and business management skills to develop and maintain superior service levels. You will need to make decisions on best plan of action to keep the customer's equipment downtime to a minimum.

Specific responsibilities include:

• Possess total familiarity with mechanical, electronic, optical, and operational aspects of designated products as evidenced by the ability to effectively install and repair/service designated instruments.
• Provide customer troubleshooting assistance as required.
• Provide product service for clinical field trial installations.
• Perform warranty and maintenance work necessary to keep customer level of service and satisfaction high.
• Recommend service manual revisions.

• Candidates must have top-notch electronic systems knowledge and troubleshooting/repair skills in addition to unparalleled customer service skills (relationship development, conflict management, active listening and problem solving, interpersonal communication, etc.).
• Experience in the Bio-Medical field is a huge plus, but not required.
• Candidates must be able to interpret electronic system schematics and flow-charts.
• A highly tuned mechanical aptitude and the ability to visualize and explain situations and resolutions are also critical in this role.
• Excellent customer service, communication (oral & written), documentation, and PC skills are essential to this position's success.

Description

Compensation & Benefits:

• Base Salary: $77K–$100K
• First-Year Average Total Compensation: $125K+
• Second Year & Beyond: $200K+ average
• Benefits Include:
  • Consumer-driven health plan (medical/dental/vision)
  • ADD/STD/LTD & Life insurance
  • FSA for healthcare & dependent care
  • Tuition assistance
  • 401(k) matching – dollar for dollar up to 6%
  • Product/service discounts
  • Work-life balance programs
  • Scholarship programs for children
  • Generous vacation/leave
  • Extensive product training & career development
  • Other perks: Take-home company vehicle, cell phone, laptop, tools, company credit card (for gas/maintenance), uniform allowance

Position Summary:

Key Responsibilities:

• Independently perform ATS preventive maintenance, startup, and basic troubleshooting
• Understand and verify communication protocols (Modbus, TCP/IP) for Russelectric equipment
• Write Method of Procedures (MOPs) for ATS modifications/startups
• Provide timely, professional field reports to customers and internal stakeholders
• Accurately track time and expenses
• Assist with installation of 480VAC/12.47KVAC systems, ATS, switchgear, circuit breakers, and generator controls
• Support field startups, warranty repairs, and preventive maintenance contracts
• Ensure safety compliance on all job sites
• Remain on-call 24/7 as needed
• Provide technical support and client communication with strong customer service focus
• Negotiate scope changes and associated charges
• Travel requirement: Up to 80%

Basic Qualifications:

• 3+ years in Field Service Engineering
• Training in electrical theory/technologies or relevant military experience
• Experience with power distribution, AC/DC systems, and voltage circuit theory
• Diesel power generation controls experience (including paralleled systems)
• Strong electrical background: low voltage to medium voltage systems
• Schematic and blueprint reading for power/automation systems
• Must be legally authorized to work in the U.S. permanently without sponsorship

Preferred Qualifications:

• 3–5 years Field Service Engineering experience
• High school diploma or GED
• Strong ATS (Automated Transfer Switches) knowledge
• Familiarity with industry codes/standards
• Effective in client relations and project management
• Excellent decision-making and organizational skills
• Self-motivated with strong customer satisfaction commitment
• Valid driver’s license in good standing

Description

• First Year Total Compensation: Average $125K
• Second Year and Beyond: Average $200K+
• Travel: Up to 80%

• Excellent training and professional development
• Take-home company vehicle, gas card, laptop, tools, and cell phone
• Uniform allowance
• Medical, dental, vision (consumer-driven health plan)
• ADD/STD/LTD and life insurance
• Flexible Spending Accounts (FSAs) for health and dependent care
• 401(k) with company match up to 6%
• Tuition assistance
• Discounts, work-life balance programs, and generous leave
• Scholarship programs for children

Position Description

• Perform ATS preventive maintenance, startup, and basic troubleshooting
• Verify communications links (e.g., Modbus, TCPIP) with Russelectric equipment
• Write and submit Methods of Procedure (MOPs) for ATS-related work
• Generate and submit timely field reports to customers and internal teams
• Track time entry and expenses accurately
• Assist with installation of 480VAC/12.47KVAC switchgear, ATS, breakers, and generator system controls
• Comply with all safety regulations and company policies
• Provide excellent customer communication and manage expectations
• Be available on call 24/7 as required

Requirements

• 3+ years of field service experience
• Training in electrical theory/technologies (including prior military service)
• Experience in power distribution, AC/DC voltage circuit theory, and troubleshooting
• Diesel power generation and control systems experience (including paralleling systems)
• Experience with switchgear testing and medium/low voltage electrical systems
• Ability to read electrical schematics and blueprints
• Legally authorized to work in the U.S. without sponsorship

• 3–5 years of experience in ATS industry
• High school diploma or GED
• Experience with automatic transfer switch testing
• Familiarity with relevant codes and standards
• Strong project management, organizational, and client relationship skills
• Self-directed and highly customer-focused
• Valid driver’s license in good standing

Description

Our client works with retinal imaging machines across the world that captures a digital ultra-widefield image of the retina. Their equipment can study disorders, detect early signs of disease, document treatment saving both eyesight and lives. They are looking for a Field Service Engineer that will provide field service support to install, conduct preventative maintenance, troubleshoot, repair the company's products and services.

Position Details: Field Service Engineer

• Location: Oklahoma City, OK/Minneapolis, MN
• Pay: Total Compensation will be $85-95K/yr (base, bonus, OT, travel)
• Travel: Must be willing to travel up to 50%
• Shift: Normal Day Shift Hours
• Benefits: Medical, dental, vision, 401K

Job Description

• Provide optimum customer satisfaction on all products and services.
• Install, monitor, assess, troubleshoot, and repair equipment within your assigned area of responsibility.
• Install and maintain wired computer networks.
• Provide remote diagnosis/repair support.
• Relay repetitive field service failures/equipment issues to Tier 3 specialists.
• Complete and submit regulatory and company required documentation.
• Represent at technical shows and exhibitions as required.

Description

Compensation:

• Base Salary: $75,000
• Overtime (Average): $22,500 – $24,500
• 5% Target Bonus: $3,750
• Annual Value of Company Car: $12,000
• First Year Total Compensation: $113,250 – $115,250

• 4 weeks of Paid Time Off (PTO) to start, plus 5 paid floater holidays (pro-rated first year) and 6 paid standard holidays.
• At start of year 3, vacation increases to 5 weeks.
• 100% 401(k) match, up to 6% (20% vesting of matched amount each year).
• Corporate Vehicle – Fleet Program: Hybrid SUV provided ($45 per week cost, includes gas, tolls, service, insurance, and personal use). Estimated $15k annual value. Option to receive corporate van instead.
• Comprehensive benefits package including Medical, Dental, Vision, Life Insurance, Short/Long-Term Disability, Employee Assistance Program, Flexible Spending Accounts, Financial Planning Tools, Training & Education, Tuition Reimbursement, Employee Discount Program, Volunteer Opportunities, and “Well Being” reimbursement of $300/year.
• Business casual dress and flexible schedules.

• Approximately 50% overnight travel throughout Alaska.
• Must be available for occasional off-hours and weekend service.
• Travel includes driving to local customers and flying to remote job sites.

Position Description

• Install and repair/service designated instruments, with expertise in mechanical, electronic, optical, and operational aspects.
• Provide troubleshooting support and warranty/maintenance work.
• Support clinical field trial installations.
• Recommend service manual revisions as needed.
• Maintain superior customer interaction to solve and prevent technical issues.
• Ensure minimal equipment downtime for customers.

Requirements

• Strong electronic systems knowledge and troubleshooting/repair skills.
• Excellent customer service skills (relationship development, conflict management, active listening, problem-solving, interpersonal communication).
• Ability to interpret system schematics and flowcharts.
• Mechanical aptitude with ability to visualize, explain, and resolve technical issues.
• Strong written/oral communication, documentation, and PC skills.
• Experience in the Bio-Medical field is a plus but not required.

• Angiography
• Computed Tomography
• Fluoroscopy
• Magnetic Resonance
• Mammography
• Molecular Imaging
• Nuclear Medicine/PET
• Radiography
• Refurbished Systems
• Surgery Systems
• Ultrasound
• IT Solutions & Consulting
• Imaging IT
• Laboratory Diagnostics

Description

Details:

• Willingness to travel,
• Hands on maintenance skill set
• Communication skills.

Description

Our client works with retinal imaging machines across the world that captures a digital ultra-widefield image of the retina. Their equipment can study disorders, detect early signs of disease, document treatment saving both eyesight and lives. They are looking for a Field ServiceEngineer that will provide field service support to install, conduct preventative maintenance, troubleshoot, repair the company's products and services.

Position Details: Field Service Engineer

• Location: Oklahoma City, OK/Minneapolis, MN
• Pay: Total Compensation will be $85-95K/yr (base, bonus, OT, travel)
• Travel: Must be willing to travel up to 50%
• Shift: Normal Day Shift Hours
• Benefits: Medical, dental, vision, 401K

Job Description

• Provide optimum customer satisfaction on all products and services.
• Install, monitor, assess, troubleshoot, and repair equipment within your assigned area of responsibility.
• Install and maintain wired computer networks.
• Provide remote diagnosis/repair support.
• Relay repetitive field service failures/equipment issues to Tier 3 specialists.
• Complete and submit regulatory and company required documentation.
• Represent at technical shows and exhibitions as required.

Description