Find Jobs for Veterans in Los Angeles, California

Job Description

The successful candidate will have a strong electrical power background, experience with low- and medium-voltage equipment, automatic transfer switches, and the ability to read electrical schematics and blueprints. This position requires extensive travel, 24/7 on-call availability, strong customer-service skills, and the ability to work independently at customer sites.

Must-Have Skills, Experience, and Education:

• High School Diploma or GED
• Minimum 3 years of relevant field service engineering experience
• Experience with electrical power systems
• Experience with low-voltage through medium-voltage switchgear
• Experience supporting critical power facilities such as data centers, airports, healthcare facilities, telecommunications facilities, or similar environments
• Experience testing automatic transfer switches (ATS)
• Experience performing automatic transfer switch startups, troubleshooting, modifications, or repairs
• Ability to read and interpret electrical schematics and blueprints
• Experience with power-control and automation systems
• Strong electrical troubleshooting and diagnostic skills
• Experience providing technical support during equipment startups
• Experience performing remedial repairs and preventive maintenance
• Experience supporting warranty and emergency service calls
• Familiarity with applicable electrical codes and industry standards
• Strong customer-facing technical service skills
• Ability to communicate effectively with customers regarding technical issues and project requirements
• Ability to complete projects on time and within budget guidelines
• Strong project-management, organization, and decision-making skills
• Ability to work independently and be self-directed
• Strong commitment to customer satisfaction
• Ability to comply with safety policies, procedures, regulations, and applicable laws
• Valid driver's license in good standing
• Ability and willingness to travel up to 80%
• Ability to maintain 24/7 on-call availability
• Authorization to work in the United States without current or future employer sponsorship

• 5+ years of field service experience within the power distribution or protection industry
• Associate degree in Electrical Engineering
• Bachelor's degree in Electrical Engineering
• Advanced automatic transfer switch experience
• Power distribution experience
• Electrical protection systems experience
• Switchgear startup and commissioning experience
• Critical power systems experience
• Data center electrical infrastructure experience
• DC and AC electrical systems knowledge
• Voltage circuit theory knowledge
• Power-control system troubleshooting experience
• Electrical automation experience
• Preventive maintenance contract experience
• Experience expanding project scope or identifying additional customer service requirements
• Strong customer service, time-management, and follow-up skills
• Experience supporting mission-critical facilities

Job Description

• Possess total familiarity with mechanical, electronic, optical, and operational aspects of designated products as evidenced by the ability to effectively install and repair/service designated instruments.
• Provide customer troubleshooting assistance as required.
• Provide product service for clinical field trial installations.
• Perform warranty and maintenance work necessary to keep customer level of service and satisfaction high.
• Recommend service manual revisions.

• Candidates must have top-notch electronic systems knowledge and troubleshooting/repair skills in addition to unparalleled customer service skills (relationship development, conflict management, active listening and problem solving, interpersonal communication, etc.).
• Experience in the Bio-Medical field is a huge plus, but not required.
• Candidates must be able to interpret electronic system schematics and flow-charts. A highly tuned mechanical aptitude and the ability to visualize and explain situations and resolutions are also critical in this role.
• Excellent customer service, communication (oral & written), documentation, and PC skills are essential to this position's success.

Job Description

• Provide optimum customer satisfaction on all products and services.
• Install, monitor, assess, troubleshoot, and repair equipment within your assigned area of responsibility.
• Install and maintain wired computer networks.
• Provide remote diagnosis/repair support.
• Relay repetitive field service failures/equipment issues to Tier 3 specialists.
• Complete and submit regulatory and company required documentation.
• Represent Company at technical shows and exhibitions as required.

• Ideal candidates for this position will have 4+ years of military or industry experience with electronic/electrical process equipment and controls. You will eventually gain proficiency in all the areas below, but be sure to discuss if you have any experience in these areas:
• Previous field service/product installation experience
• Basic wired and wireless network integration experience
• Knowledge of basic anatomy & physiology of the eye
• All applicants must have:
• Skills in operation, test, maintenance, alignment, and repair procedures for electrical equipment & controls.
• Ability to produce high quality work under pressure and within tight timelines with little to no supervision.
• Ability to effectively communicate with customers, co-workers, and supervisors in formal & informal settings.
• Excellent verbal and written communication skills.
• Proficiency with the Microsoft Office Suite.
• Dedication to the team and a sense of flexibility.
• Ability to stand, sit, climb or balance, stoop, kneel, crouch, & crawl, frequently lift more than 25lbs.
• Color vision and the ability to see close objects.
• Safe driving record – Let us know if you have any drug/alcohol driving infractions before your interview.