Job Description

The Field Service Specialist provides technical advisory and hands-on support for customer equipment and systems at a designated mill site. This role is responsible for maintaining, troubleshooting, and optimizing analyzer and control systems while serving as a key liaison between the customer and service organization.

The position is primarily based at a single customer site in Ticonderoga, NY, supporting operations within a pulp and paper mill environment. The ideal candidate will bring strong electro-mechanical troubleshooting skills, process control knowledge, and the ability to work independently while supporting customer needs.

Responsibilities

• Perform preventive, proactive, and corrective maintenance on equipment and systems
• Troubleshoot and resolve mechanical, electrical, and control system issues
• Conduct calibration checks and system validations
• Perform system backups and maintain accurate records of system changes
• Provide training and technical guidance to mill employees
• Utilize remote connectivity tools to diagnose and troubleshoot system issues
• Maintain detailed service documentation and reporting
• Manage spare parts inventory at the site
• Participate in team meetings and collaborate with customer personnel
• Provide on-call and emergency support as required
• Perform other duties as assigned

Must-Have Skills, Experience, and Education

• Associate degree or military background in an electro-mechanical field
• Strong mechanical aptitude with working knowledge of electricity, electronics, and computer systems
• Ability to troubleshoot and repair complex equipment and systems
• Proficiency with Microsoft Office and basic computer/networking systems
• Strong communication and interpersonal skills
• Ability to work independently and manage priorities in a fast-paced environment
• Valid driver's license
• Ability to support on-call and after-hours service requirements

Nice-to-Have Skills

• Bachelor's degree in electrical, Mechanical, or Chemical Engineering
• Experience in pulp and paper industry
• Background with Analyzer systems, QCS (Quality Control Systems), MV (Machine Vision), DCS (Distributed Control Systems), or Process Controls
• Experience with field service or customer-facing technical roles

Job Description

Job Description

Position Description:

Technical Repair Activities:

• Repairs company medical instruments to manufacturer's specifications. Before repair, decontaminates and cleans biohazards from medical instruments. Performs electrical safety tests on instruments.
• Provides technical advice to Field Service Technicians, BMET's and Customer/Product Support Department to troubleshoot and repair companys' instruments. The technical advice is related to electronic, electrical, mechanical, pneumatic, chemical, refrigeration and fluid hydraulics areas. This "Help Desk" guidance may be by phone, fax, computer, in writing or in person.
• Travels and performs field service repairs on company instruments to minimize customer downtime.
• Evaluates repair procedures and service manuals for future revisions.
• Performs quality inspection of medical instruments.

Training Activities:

• Performs Training of Field Service Technicians, IRVs (Independent Repair Vendors), BMETS, SFA/SFE Service Technicians and Engineers and other personnel as assigned by management, on how to: install, decontaminate, repair and test company instruments. Training may be at off-site locations.
• Participates in the development and revising of Instrumentation Service Manuals

Information Management & Reporting Activities:

• Documents service reports and technical advice to comply with FDA requirements.
• Composes Service Bulletins for distribution to IRV's, Distributors and other Sakura entities.
• Coordinates product improvement and failures to Manufacturing and Product Development Departments.
• Conducts analysis of service failures from the field and compiles comprehensive reports.
• Plans, coordinates, and prepares technical reports as required.
• Attends and participates in group meetings, task force groups, etc., as needed.

Quality/Business Systems Activities:

• Ensures standards for ISO 13485 certification are met.
• Recommends measures to improve instrument quality and performance.

Other Skills:

• Ensures that all Service Department areas are in a safe, orderly, clean, and functional condition.
• Suggests improvement in departmental work processes and procedures.
• Attends technical meetings and seminars when requested by Manager.
• Maintains good communications both inside and outside of the Company.
• Performs special projects and other miscellaneous duties.

• Bio-med industry experienced FSE candidate - must have 3+ years of industry experience within the healthcare industry

Job Description

• High School Diploma or GED
• 3+ years of Field Service Engineering experience
• Experience supporting electrical power systems (low voltage through medium voltage switchgear)
• Experience working in critical power environments (data centers, healthcare, telecom, airports, etc.)
• Experience testing and servicing automatic transfer switches (ATS)
• Ability to read and interpret electrical schematics and blueprints
• Familiarity with applicable electrical codes and industry standards
• Strong customer service and communication skills
• Ability to manage projects, meet timelines, and work within budget guidelines
• Self-directed with a strong commitment to customer satisfaction
• Willingness to participate in a 24/7 on-call rotation
• Valid driver’s license in good standing
• Authorized to work in the U.S. without current or future sponsorship

• 5+ years of field service experience in power distribution or protection systems
• Associate or Bachelor’s degree in Electrical Engineering or related field
• Strong understanding of power distribution, DC/AC systems, and voltage circuit theory
• Advanced troubleshooting experience in mission-critical environments
• Excellent time management, organization, and follow-up skills

Job Description

The Pump Mechanic is responsible for repairing, rebuilding, installing, and maintaining industrial pumps and other rotating equipment. Work may be performed in a repair shop or at customer sites in the field. This role involves troubleshooting mechanical issues, rebuilding pumps to manufacturer specifications, and ensuring equipment operates safely and efficiently.

Must-Have Skills, Experience, and Education:

• 3+ years of experience in industrial pump repair, rotating equipment, millwright, or mechanical maintenance
• Experience rebuilding centrifugal pumps
• Ability to use precision measuring tools (micrometers, calipers, dial indicators)
• Ability to troubleshoot mechanical equipment
• Ability to lift heavy equipment and work in industrial environments
• Valid driver's license (if field work required)

Nice-To-Have Skills, Experience, and Education:

• Experience with multi-stage pumps
• Experience with laser alignment
• Welding or fabrication experience
• Experience building pump skids or mechanical assemblies
• Machining experience (lathe or mill)
• Vibration analysis experience
• Field service or customer site experience
• Millwright or rotating equipment technician background
• Military mechanical experience (engines, hydraulics, mechanical systems)

Work Environment:

• This position may work in both a repair shop and field service environment.
• Shop work includes pump rebuilding and testing, while field work includes installation, maintenance, and repairs at customer facilities.
• Work may involve heavy equipment, rotating machinery, and industrial environments.

Job Description

The Boiler and Combustion Technician would work alongside engineers and other technicians, performing a variety of field tests using specialized instruments to measure airflow, coal flow, flue gas species, and other parameters on large utility boilers.  In addition, the individual may be required to perform lab/analytical tasks such as sieving coal samples and entering and checking test data, equipment maintenance, preparing for field service jobs, and other duties while in the Alabaster warehouse. Extensive travel is required, with a minimum of 50% of the total time spent in the field. 

• Strong technical, mechanical, and computer skills (proficient with MS Word, Excel and Outlook)

• Strong math skills for analysis of field-testing data • Experience working in a power plant or similar environment is a plus

• Hobbies that show technical inclination are also a plus

• Excellent physical condition and willing to work in physically demanding environments (high temperatures, loud, dusty, etc.)

• Available to travel extensively throughout the United States and abroad (up to 50% of the time) 

• Valid driver’s license with clean driving record: NO tickets, NO accidents.  Clean Background. Drug-Free

• Applicants must be legally authorized for employment in the United States and will not require employers sponsored work authorization now or in the future for employment in the United States 

• Military technician experience

Job Description

Shift: Primarily daytime hours Mon.-Fri. with flexibility to handle unscheduled calls in your territory

Compensation: Base salary is location-specific and aligned to local market conditions. Final offers are based on experience.

San Francisco / Bay Area: $85-88K

NYC or Newark, NJ: $80-85K

Washington, DC (Metro): $69-73K

Minneapolis, MN: $64-68K

Trenton, NJ or Philadelphia, PA: $63-67K

Charlotte, NC: $63-67K

Dallas-Fort Worth, TX: $65K-$70K

Travel: Up to 30% with most service primarily in the greater metro area-based locations.

Position Description:

A successful Field Service Engineer will drive for excellence in customer satisfaction, enjoy troubleshooting, setting up complex systems, and have a passion for learning new technology. You will be a key part of the expanding Field Service team as the company expert at customer sites, ensuring that advanced lighting systems are commissioned properly and serviced post-installation. This role is an integral part of company's customer-focused business model as customers are the foundation of their business. Specific responsibilities include:

• Deliver exemplary customer service to company customers in the field.
• Become proficient in servicing all Company Systems while following field service procedures.
• Troubleshoot and repair company commercial system installations.
• Coordinate with on-site contractors and facility managers to ensure proper system installation.
• Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
• Serve as a technical expert for legacy systems and products.
• Stay aligned to company's culture and values Passionate, Flexible and Adaptable to changing markets, Innovative Thinker, Customer-focused, and Ethical.

Must-Have Skills, Education, and Experience:

• 3-5 years in electro-mechanical or related field.

Non-Technical:

• 2 or 4-year college degree, technical school degree, or related military experience.
• Strong customer service skills.
• Highly organized and accustomed to a fast-paced work schedule
• Valid driver's license with ability to pass background checks and drug screens as required.

Technical:

• Experience with troubleshooting electrical systems.
• Computer / IT networking experience desired.

Job Description

Job Description

• Focus on customer needs and satisfaction by troubleshooting, installation, validation, maintenance and service repair needs on pharmacy automated equipment.
• Perform 2nd Level hardware preventive and corrective maintenance, as well as some software maintenance.
• Schedule 1st Level (3rd party) resources, including preventative maintenance and service calls.
• Monitor and support 1st Level (3rd party) resources to complete emergency break fix service calls.
• Support the facility group with any enhancements or upgrades that may impact the operation of the company's system by providing information and technical knowledge for a successful implementation.
• Work with the facility (customer) to schedule appropriate downtime for preventive and corrective maintenance.
• Provide a summary of work performed at the frequency and detail required by the facility to document the servicing of the system.
• Preplanned service calls outside of normal business hours may be required to accommodate user schedules, ex: preventative maintenance may be conducted during the evening.

• In order to be successful in this role, you should have at least 5 years' experience in the troubleshooting, maintenance and repair of Electronic / Electrical and computerized electro-mechanical systems such as robotics, conveyors, sensors and PLCs (specifically RS Logic).
• A good mechanical aptitude is desired, as is some level of expertise with computers (software, remote diagnostics, windows-based networking etc).
• And you must be service-minded and customer-focused.

Job Description

• Focus on customer needs and satisfaction by troubleshooting, installation, validation, maintenance and service repair needs on pharmacy automated equipment.
• Perform 2nd Level hardware preventive and corrective maintenance, as well as some software maintenance.
• Schedule 1st Level (3rd party) resources, including preventative maintenance and service calls.
• Monitor and support 1st Level (3rd party) resources to complete emergency break fix service calls.
• Support the facility group with any enhancements or upgrades that may impact the operation of the company's system by providing information and technical knowledge for a successful implementation.
• Work with the facility (customer) to schedule appropriate downtime for preventive and corrective maintenance.
• Provide a summary of work performed at the frequency and detail required by the facility to document the servicing of the system.
• Preplanned service calls outside of normal business hours may be required to accommodate user schedules, ex: preventative maintenance may be conducted during the evening.

• In order to be successful in this role, you should have at least 5 years' experience in the troubleshooting, maintenance and repair of Electronic / Electrical and computerized electro-mechanical systems such as robotics, conveyors, sensors and PLCs (specifically RS Logic).
• A good mechanical aptitude is desired, as is some level of expertise with computers (software, remote diagnostics, windows-based networking etc).
• And you must be service-minded and customer-focused.

Job Description

Job Responsibilities:

Job Description

Travel: You can expect 2-3 nights of overnight travel per week. Occasional short-term travel to help other regions, trade shows, and company training events at their headquarters in Marlborough, MA.

Position Description:

As a Field Service Engineer with this company, you will provide field service support to install, conduct preventative maintenance, troubleshoot, repair, and retrofit company products and services. Beyond customer service and support, you will be required to liaison between the company's field support team and the customer to plan installation of equipment at new customer sites and provide follow-on support for the operational aspects of the equipment and software. Expect to work normal daytime hours M-F, accruing 10-15 hours of overtime per week on average.

Essential Duties & Responsibilities:

• Provide optimum customer satisfaction on all company products and services.
• Install, monitor, assess, troubleshoot, and repair equipment within your assigned area of responsibility.
• Install and maintain wired computer networks.
• Provide remote diagnosis/repair support.
• Relay repetitive field service failures/equipment issues to Tier 3 specialists.
• Complete and submit regulatory and company required documentation.
• Represent company at technical shows and exhibitions as required.

Must-Have Skills, Experience, and Education:

• Ideal candidates for this position will have 4+ years of military or industry experience with electronic/electrical process equipment and controls. You will eventually gain proficiency in all the areas below, but be sure to discuss if you have any experience in these areas:
• Previous field service/product installation experience
• Basic wired and wireless network integration experience
• Knowledge of basic anatomy & physiology of the eye
• Skills in operation, test, maintenance, alignment, and repair procedures for electrical equipment & controls.
• Ability to produce high quality work under pressure and within tight timelines with little to no supervision.
• Ability to effectively communicate with customers, co-workers, and supervisors in formal & informal settings.
• Excellent verbal and written communication skills.
• Proficiency with the Microsoft Office Suite.
• Dedication to the team and a sense of flexibility.
• Ability to stand, sit, climb or balance, stoop, kneel, crouch, & crawl, frequently lift more than 25lbs.
• Color vision and the ability to see close objects.
• Safe driving record – Let us know if you have any drug/alcohol driving infractions before your interview.
  

Job Description

The Field Service Technician II provides hands-on maintenance and repair services on-site for company's fleet of fuel cell installations. This position will participate in the commissioning of new fuel cells at new sites, as well as support of troubleshooting, testing and repair activities on existing fuel cell installations.

• Under appropriate guidance and direction, performs troubleshooting and repairs on fuel cells installed at customer sites.
• Collaborates with others on commissioning of new fuel cell installations
• Performs service and troubleshooting on ancillary equipment used for overall fuel cell operation.
• Understands principles of large distribution switchgear 480-volt systems.
• Experience with computer systems, preferably remote monitoring, and control systems.
• Understands mechanical and electrical componentry, plumbing, and systems operation.
• Will increasingly utilize the fuel cell remote monitoring system to control fuel cell, as directed
• Utilize electrical schematics to troubleshoot electrical components
• Domestic and overseas travel as needed
• Overtime is as required or needed
• Company vehicle operation and maintenance
• Company expense reporting in a timely manner

Must-Have Skills, Experience, and Education:

• 4-6+ years of hands-on experience servicing/troubleshooting products containing a variety of components electrical and mechanical
• AA/AS with 2-4+ years of experience, as noted above
• Electrical/HVAC trade school certification
• E1/E2 or P1/P2 license preferred
• Valid Driver's License required
• Knowledge of electrical, plumbing and fuel processing systems
• Some training and experience with troubleshooting systems
• Some relevant trades training and experience
• Experience with computer systems
• Analytical thinking
  

Job Description

Job Description

Engineers benefit from approximately four months off each year during December, January, June, and July.

• Heavy maintenance experience and strong leadership ability
• Excellent communication skills
• Ability to supervise teams and coordinate work during large equipment maintenance outages
• Ability to travel extensively and work extended hours while deployed
• Military leadership experience highly valued, especially veterans with electrical, mechanical, or electronics maintenance backgrounds

• Complete classroom and lab training in Orlando during the first 12 months combined with field training at multiple customer sites
• Work directly with senior field service engineers to develop skills in equipment operation, maintenance, job site safety, project management, leadership, and business systems
• Supervise technicians and mechanics during turbine generator equipment maintenance outages
• Disassemble, inspect, and reassemble turbines and generators
• Coordinate upgrades of mechanical and electrical systems to improve output and efficiency
• Collaborate with engineering staff on specialized testing
• Serve as the primary customer contact during outages and ensure timely and accurate repairs
• Work extended hours while deployed, typically 12–14 hours per day including weekends and holidays

Nice-to-Have Skills, Experience, and Education

• Bachelor’s degree preferred
• Master’s degree a plus
• Military veterans with backgrounds such as Electrician’s Mate, Machinist’s Mate, or Industrial Electronics Technician (E6 or above)
• Experience working with power generation equipment such as turbines, generators, or large rotating machinery

• Training program begins July 7
• Candidate submissions are due by the end of March
• Interviews will be conducted in Orlando at the end of April with travel expenses covered
• Alternate interview dates may be available if needed
• Candidates who do not relocate to Orlando will receive a housing stipend during classroom phases in Orlando, typically lasting about six weeks
  

Job Description

• High School Diploma or GED
• 3+ years of Field Service Engineering experience
• Experience supporting electrical power systems (low voltage through medium voltage switchgear)
• Experience working in critical power environments (data centers, healthcare, telecom, airports, etc.)
• Experience testing and servicing automatic transfer switches (ATS)
• Ability to read and interpret electrical schematics and blueprints
• Familiarity with applicable electrical codes and industry standards
• Strong customer service and communication skills
• Ability to manage projects, meet timelines, and work within budget guidelines
• Self-directed with a strong commitment to customer satisfaction
• Willingness to participate in a 24/7 on-call rotation
• Valid driver’s license in good standing
• Authorized to work in the U.S. without current or future sponsorship

• 5+ years of field service experience in power distribution or protection systems
• Associate or Bachelor’s degree in Electrical Engineering or related field
• Strong understanding of power distribution, DC/AC systems, and voltage circuit theory
• Advanced troubleshooting experience in mission-critical environments
• Excellent time management, organization, and follow-up skills

Job Description

• High School Diploma or GED
• 3+ years of Field Service Engineering experience
• Experience supporting electrical power systems (low voltage through medium voltage switchgear)
• Experience working in critical power environments (data centers, healthcare, telecom, airports, etc.)
• Experience testing and servicing automatic transfer switches (ATS)
• Ability to read and interpret electrical schematics and blueprints
• Familiarity with applicable electrical codes and industry standards
• Strong customer service and communication skills
• Ability to manage projects, meet timelines, and work within budget guidelines
• Self-directed with a strong commitment to customer satisfaction
• Willingness to participate in a 24/7 on-call rotation
• Valid driver’s license in good standing
• Authorized to work in the U.S. without current or future sponsorship

• 5+ years of field service experience in power distribution or protection systems
• Associate or Bachelor’s degree in Electrical Engineering or related field
• Strong understanding of power distribution, DC/AC systems, and voltage circuit theory
• Advanced troubleshooting experience in mission-critical environments
• Excellent time management, organization, and follow-up skills

Job Description

Job Description

The Field Service Technician is responsible for providing on-site calibration, installation, and minor repair services for industrial weighing equipment, control systems, and related peripheral devices. This role plays a critical part in ensuring customer equipment operates accurately, safely, and reliably while delivering a high level of customer service.

Technicians work independently or as part of a regional field service team and represent the organization professionally at customer sites.

• Perform on-site calibration, installation, and maintenance of industrial weighing and material handling systems, including heavy-capacity scales
• Troubleshoot and repair mechanical, electronic, and electrical system issues
• Safely operate company vehicles, tools, and heavy-capacity test equipment
• Accurately complete calibration test reports, work orders, safety documentation, and daily service logs
• Communicate clearly and professionally with customers regarding schedules, service status, and findings
• Assist mentors and participate in rotational after-hours on-call coverage as required
• Identify customer challenges and promote appropriate products and services; collaborate on lead generation and service quotes
• Travel locally or regionally to customer sites to provide on-site service and support

• Minimum 3 years of experience in electronics, electrical systems, HVAC, PLCs, or a similar technical field
• Strong mechanical and electronic troubleshooting skills
• Ability to work independently and manage time effectively
• Clean driving record
• Ability to pass background check and drug screening
• Willingness and ability to obtain a Class B Commercial Driver’s License (CDL
  

Nice-to-Have Skills

• Prior experience servicing industrial scales or measurement equipment
• Field service or customer-facing technical support experience
• Experience working with industrial or material-handling environments

• Comprehensive medical, dental, and vision insurance
• Paid time off (PTO)
• Paid training and professional development
• Company vehicle and gas card provided

Job Description

Position: As an instructor, you will deliver training to both internal and external customers on highly technical and sophisticated products. Training is designed for maintenance engineers that are responsible for diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment. Effective training of customers and company engineers directly contributes to increased equipment availability and improved performance across semiconductor manufacturing operations.

Key Responsibilities:

• Conduct training courses for customers and/or employees at Company's Training Centers using complex situations for multiple products.
• Utilize performance-based equipment training standards (PBET) using a variety of training methods, including:
• Hands-on using company capital equipment systems
• Classroom lectures
• Online classes
• Mix-media training strategies
• Collaborate with engineering, technical support, and manufacturing to ensure that course material reflects current product features.
• Validate the applicability of course material with the course development team.
• Prepare lesson plans from released engineering and field service documents.

Must-Have Qualifications, Education, and Experience:

• 6+ years of military experience in technical, mechanical, or maintenance fields.
• Strong organizational skills with the ability to manage priorities effectively.
• Clear, confident communication skills—both written and verbal.
• Customer-focused mindset with strong service and support skills.
• Effective presentation and facilitation skills, with the ability to engage diverse audiences.

Job Description

• Location: Remote – Candidates must reside east of the Rocky Mountains and within 1 hour of a major airport.
• Excludes residents of TX, OK, LA, MS, and AL.
• Schedule: Monday–Friday travel, home most weekends
• Compensation: $75,000–$85,000 base + estimated 500 hours of overtime annually
• Travel: Up to 80% (Monday–Friday travel), with occasional weekend work for key projects

• Minimum of 4 years of experience in a related field, preferably with hands-on experience in testing, installation, and maintenance of DC power systems and large stationary batteries used in Uninterruptible Power Systems (UPS), ranging from 24VDC to 600VDC.
• Prior military experience as an Electronics Technician (ET) or Fire Controlman (FC) is highly valued, particularly with a strong background in Radar and UPS systems.
• Strong understanding of electrical schematics, troubleshooting procedures, and safety protocols related to high-voltage DC systems.

Job Description

• 2+ years of experience performing technical service, maintenance, or repair of medical device equipment
• Ability to perform installations, inspections, repairs, and preventive maintenance independently
• Strong customer service and professional communication skills
• Ability to accurately document service activities in compliance with quality and administrative requirements
• Willingness and ability to travel overnight up to 50% of the time
• Ability to manage company vehicle, tools, test equipment, and inventory responsibly
• Ability to work collaboratively with sales, education, and technical support teams

• Experience servicing patient monitoring, anesthesia, or other clinical/medical devices
• Prior field service experience in a healthcare environment
• Experience supporting service contract renewals or identifying new service opportunities
• Military technical background (electronics, biomedical, or electro-mechanical)

Job Description

Job Description

The company provides top of the line, full and partial automation solutions for both direct mail and retail pharmacies. These service groups provide support and expertise to the customers on company equipment and product lines. Field Service Representative(s) will be primarily responsible for providing Level 2 technical support to customers and third-party Level 1 support vendors, along with managing and maintaining the relationship with the customers on behalf of the company.

• Focus on customer needs and satisfaction by troubleshooting, installation, validation, maintenance and service repair needs on pharmacy automated equipment.
• Perform 2nd Level hardware preventive and corrective maintenance, as well as some software maintenance.
• Schedule 1st Level (3rd party) resources, including preventative maintenance and service calls.
• Monitor and support 1st Level (3rd party) resources to complete emergency break fix service calls.
• Support the facility group with any enhancements or upgrades that may impact the operation of the company system by providing information and technical knowledge for a successful implementation.
• Work with the facility (customer) to schedule appropriate downtime for preventive and corrective maintenance.
• Provide a summary of work performed at the frequency and detail required by the facility to document the servicing of the system.
• Preplanned service calls outside of normal business hours may be required to accommodate user schedules, ex: preventative maintenance may be conducted during the evening. In order to be successful in this role, you should have at least 5 years’ experience in the troubleshooting, maintenance and repair of Electronic / Electrical and computerized electro-mechanical systems such as robotics, conveyors, sensors and PLCs (specifically RS Logic).

Must-Have Skills, and Experience:

• A good mechanical aptitude is desired, as is some level of expertise with computers (software, remote diagnostics, windows-based networking etc).
• Must be service-minded and customer-focused.
  

Job Description

• High School Diploma or GED
• Minimum 3+ years of experience in field service engineering
• Experience working with electrical power systems ranging from low voltage through medium voltage switchgear
• Experience supporting critical power facilities (data centers, airports, healthcare, telecom, etc.)
• Hands-on experience testing and servicing automatic transfer switches
• Ability to read and interpret electrical schematics and blueprints
• Familiarity with applicable electrical codes and industry standards
• Strong customer service and communication skills
• Ability to manage projects, make sound decisions, and complete work on time and within budget
• Self-directed, safety-focused, and committed to customer satisfaction
• Willingness to participate in 24/7 on-call rotation
• Valid driver’s license in good standing
• Authorized to work in the U.S. without current or future sponsorship

• 5+ years of field service experience in power distribution or protection systems
• Associate or Bachelor’s degree in Electrical Engineering or related field
• Strong knowledge of power distribution, DC/AC systems, and voltage circuit theory
• Advanced troubleshooting experience in critical power environments
• Excellent time management, organization, and follow-up skills

Job Description

• High School Diploma or GED
• Minimum 3+ years of experience in field service engineering
• Experience working with electrical power systems ranging from low voltage through medium voltage switchgear
• Experience supporting critical power facilities (data centers, airports, healthcare, telecom, etc.)
• Hands-on experience testing and servicing automatic transfer switches
• Ability to read and interpret electrical schematics and blueprints
• Familiarity with applicable electrical codes and industry standards
• Strong customer service and communication skills
• Ability to manage projects, make sound decisions, and complete work on time and within budget
• Self-directed, safety-focused, and committed to customer satisfaction
• Willingness to participate in 24/7 on-call rotation
• Valid driver’s license in good standing
• Authorized to work in the U.S. without current or future sponsorship

• 5+ years of field service experience in power distribution or protection systems
• Associate or Bachelor’s degree in Electrical Engineering or related field
• Strong knowledge of power distribution, DC/AC systems, and voltage circuit theory
• Advanced troubleshooting experience in critical power environments
• Excellent time management, organization, and follow-up skills

Job Description

• Inspection of hydraulic equipment to ensure proper installation and operation within expected parameters.
• Provide routine maintenance on equipment and assist in establishing preventative maintenance schedules with customer.
• Basic component analysis and repairs to include pipefitting, assembly, repairing leaks, flushing, filtration, and start-up assistance.
• Complex mechanical system analysis and repair to include data acquisition, mechanical system tuning, secondary pump controls, project planning, and specification of component replacement.

• Great fit for Navy MMs, Aircraft Mechanics or any Military candidates with a mechanical background.
• Hiring manager is looking for candidates with a mechanical aptitude. Experience with hydraulics preferred
  
• Willingness to travel 2–3 nights per week
• Strong customer service and communication skills
• Ability to work both independently and in a team setting
  

Job Description

The company provides top of the line, full and partial automation solutions for both direct mail and retail pharmacies. The OptiFill and RIVA service groups provide support and expertise to the customers on company equipment and product lines. Field Service Representative(s) will be primarily responsible for providing Level 2 technical support to customers and third-party Level 1 support vendors, along with managing and maintaining the relationship with the customers on behalf of the company.

• Focus on customer needs and satisfaction by troubleshooting, installation, validation, maintenance and service repair needs on pharmacy automated equipment.
• Perform 2nd Level hardware preventive and corrective maintenance, as well as some software maintenance.
• Schedule 1st Level (3rd party) resources, including preventative maintenance and service calls.
• Monitor and support 1st Level (3rd party) resources to complete emergency break fix service calls.
• Support the facility group with any enhancements or upgrades that may impact the operation of the company system by providing information and technical knowledge for a successful implementation.
• Work with the facility (customer) to schedule appropriate downtime for preventive and corrective maintenance.
• Provide a summary of work performed at the frequency and detail required by the facility to document the servicing of the system.
• Preplanned service calls outside of normal business hours may be required to accommodate user schedules, ex: preventative maintenance may be conducted during the evening. In order to be successful in this role, you should have at least 5 years’ experience in the troubleshooting, maintenance and repair of Electronic / Electrical and computerized electro-mechanical systems such as robotics, conveyors, sensors and PLCs (specifically RS Logic).

Must-Have Skills, and Experience:

• A good mechanical aptitude is desired, as is some level of expertise with computers (software, remote diagnostics, windows-based networking etc).
• Must be service-minded and customer-focused.
  

Job Description

• Commissioning new equipment and performing preventive maintenance, troubleshooting, and repair of existing equipment
• Providing telephone and on-site customer support
• Preparing detailed Field Service Reports (FSRs) documenting work performed and equipment performance
• Training at the Tulsa, OK home office, followed by on-the-job training (OJT) with experienced FSTs before autonomous work

• Provide technical service support on existing installations to ensure systems meet building codes and operate efficiently
• Program and commission control systems and integrate them with building automation systems
• Work with multiple control systems across different sites
• Communicate directly with customers to resolve site-specific issues
• Document service calls, including follow-up requirements
• Replace failed parts, controllers, wiring, relays, and devices as needed
• Maintain courteous and professional interactions with customers
• Verify devices, panels, and annunciators of control projects
• Ensure timely software backups for projects and software development
• Complete timesheets, service work orders, and other required paperwork accurately and on time

• Strong electrical, electronic, and/or mechanical aptitude, including troubleshooting, maintenance, and repair of equipment and systems such as AC/DC motors, industrial controls, compressors, backup generators, etc.
• Ability to use volt meters, amp meters, oscilloscopes, and troubleshoot basic electric/electronic circuitry
• Ability to read and interpret electrical and electronic diagrams
• Working understanding of AC power circuitry (including breakers, multi-phase power, 120VAC)
• Comfortable working at heights or in confined spaces
• Service-minded and customer-focused
  

Job Description

Location: Louisville, KY or Remote (must live near a major airport)

• Lead equipment start-ups and commissioning at customer locations
• Perform emergency service and scheduled preventative maintenance
• Diagnose and repair electrical, electronic, and mechanical issues
• Train customers on equipment operation and maintenance best practices
• Communicate and coordinate with customers to resolve equipment challenges
• Ensure equipment remains fully operational through proactive maintenance
• Perform quality control inspections prior to equipment shipment
• Provide technical phone support when working from headquarters
• Maintain accurate documentation and service communication

• Strong electrical, electronic, and mechanical aptitude
• Proven troubleshooting and problem-solving skills
• Ability to read and interpret mechanical blueprints and electrical schematics
• Strong communication and customer service skills
• Comfortable training customers and working directly with end users
• Self-starter capable of working independently in the field

• Experience with PLC logic development or troubleshooting
  • (PLC training and certification provided if needed)

• 6-month Technician Development Program at company Louisville headquarters
• Hands-on training building and learning equipment systems
• PLC school included with certification in PLC programming and troubleshooting
• During training:
  • Apartment and rental car provided
  • Travel home every other weekend paid (up to 12 hours of paid travel time)
• Upon certification, technicians are promoted to exempt salaried roles with additional compensation for extended hours and weekend work

Job Description

• Commissioning new equipment and performing preventive maintenance, troubleshooting, and repair of existing equipment
• Providing telephone and on-site customer support
• Preparing detailed Field Service Reports (FSRs) documenting work performed and equipment performance
• Training at the Tulsa, OK home office, followed by on-the-job training (OJT) with experienced FSTs before autonomous work

• Provide technical service support on existing installations to ensure systems meet building codes and operate efficiently
• Program and commission control systems and integrate them with building automation systems
• Work with multiple control systems across different sites
• Communicate directly with customers to resolve site-specific issues
• Document service calls, including follow-up requirements
• Replace failed parts, controllers, wiring, relays, and devices as needed
• Maintain courteous and professional interactions with customers
• Verify devices, panels, and annunciators of control projects
• Ensure timely software backups for projects and software development
• Complete timesheets, service work orders, and other required paperwork accurately and on time

• Strong electrical, electronic, and/or mechanical aptitude, including troubleshooting, maintenance, and repair of equipment and systems such as AC/DC motors, industrial controls, compressors, backup generators, etc.
• Ability to use volt meters, amp meters, oscilloscopes, and troubleshoot basic electric/electronic circuitry
• Ability to read and interpret electrical and electronic diagrams
• Working understanding of AC power circuitry (including breakers, multi-phase power, 120VAC)
• Comfortable working at heights or in confined spaces
• Service-minded and customer-focused
  

Job Description

We are seeking a hands-on Field Service Technician to support advanced production equipment used in industries like automotive, medical devices, electronics, and precision manufacturing. This is a customer-facing, travel-heavy role where you’ll troubleshoot, repair, and maintain complex mechanical, electrical, pneumatic, and CNC-controlled systems.

If you enjoy problem-solving on high-tech equipment, traveling, and being the go-to technical expert, this role offers the perfect mix of autonomy, challenge, and reward.

Responsibilities:

• Diagnose and repair mechanical, electrical, pneumatic, and hydraulic systems
• Troubleshoot equipment and return systems to operational status
• Install and run-off new equipment at customer facilities
• Monitor system performance to ensure long-term reliability
• Provide technical training to customer personnel and document all service activity
• Travel extensively across the U.S., Mexico, Canada, with occasional trips to Europe
  

Must-Have Skills, Experience, and Education:

• Must be located within a commutable distance to Bethlehem, PA or willing to relocate
• Willingness and ability to travel extensively (domestic + occasional international)
• Strong mechanical, electrical, pneumatic, and hydraulic troubleshooting experience
• Knowledge of electrical systems
• Ability to interpret electrical, hydraulic, and pneumatic schematics
• Strong communication, documentation, and problem-solving skills
• Comfortable working independently in the field for extended periods
• Valid driver’s license, passport, and clean record

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Compensation & Benefits:

• $75,000–$95,000 base salary (depending on experience)
• Travel expenses covered
• Career growth opportunities in a global technology leader
• Exposure to cutting-edge manufacturing systems and international projects

Why You’ll Love This Role:

If you thrive on hands-on work, problem-solving, and travel, this role offers a rare opportunity to advance your career while working on high-tech manufacturing systems around the world.