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Job Description

Position Details:

Title: Customer Care Coordinator (Diagnostics & Laboratory Service)
Location: Cary, NC w/ 5 Remote Days per month (after training completed)
Shift: 24-hour call center, you will work 5 days a week, 8-hour days (plus an hour lunch) on a set shift; current shifts available:
Monday – Friday, 9am – 6pm

Compensation: $19/hour, to start
Benefits
Short and long-term Disability Program
Paid Vacation, Personal and Holidays
401(k) Plan
Medical/Dental/Vision/Life Insurance
Travel:
COVID Vaccination: Not required.

Responsibilities

Acting as a customer service facilitator, the Regional Operations Coordinator will partner with the company customers to coordinate the planning and service delivery of field resources to complete reactive and proactive service activities, ensuring optimal operational availability of the customer’s diagnostic and testing equipment for the purposes of quality patient care.
This individual will effectively deploy resources within the service organization to ensure service activities are appropriately aligned with contractual agreements, directing large teams in the completion of highly variable work streams, while reducing potential scheduling conflicts which may delay resolution. They are accountable for delivering world-class customer experience by providing 24/7 support, and responsible for the timely and accurate scheduling of service events by properly communicating and managing time sensitive workload.

Coordinate the planning and delivery of systematic service delivery: call handling, service scheduling, parts ordering, appointment confirmations, improving customer confidence and driving value of the company products and services.
Work closely with cross-functional teams to ensure a positive customer experience.
Monitor customer requests and overall system compliance to confirm equipment readiness for patient care.
Support on-site customer facing personnel i.e. Regional Service Manager/Customer Service Engineer in meeting customer expectations as needs vary throughout system lifecycle.
Document customer satisfaction issues and escalate through appropriate channels.
Facilitate cross-functional awareness of customer needs between internal stakeholders to minimize unintended conflicts or negative impacts on customer operations.

In the Customer Care Center, there are 3 core responsibilities, Front line phone and customer support, Dispatching of Field Service Engineers and coordinating service; and Coordination of/scheduling of service activities for Equipment PMs and Updates.

The Customer Care Center is a 24/7 operational call center that is not “technical support” in nature. You will coordinate services between customers and field engineering staff. You will receive inbound and conduct outbound calls. Training is a combination of both classroom and hands on training that in entirety is approximately 6-8 weeks in length. Your specific responsibilities will include:

Responds to incoming inquiries and/or requests regarding medical equipment service request from customers.
Demonstrates strong customer orientation.
Demonstrates strong communication skills.
Appropriately discusses and promotes company services and products based on customer needs.
Must successfully exhibit change management capability, customer focus, and high levels of integrity.
Articulate, positive attitude and professional.
Ability to effectively listen to customer needs and in handling phone inquiries and documenting within the appropriate technology.
Strong attention to detail and the ability to multitask in a face paced environment.
Ability to listen to and accurately follow direction provided by management of the customer service group.
Assists with investigating and resolving routine problems and recognizes when to escalate customer issues.
Assists in order tracking, price quoting, and scheduling.

Requirements:

The company is looking for candidates with 2+ years of experience in a customer relationship related role, in a fast-paced environment.
Positive attitude and passion for customer service.
Successfully manage competing priorities while achieving key performance indicators and maintaining a high level of quality.
Experience communicating ideas and rationale to internal teams and customers.
Must have excellent interpersonal skills, interact favorably with others and skilled at maintaining positive relationships while working to resolve problems and maintaining a high level of professional integrity.
Excellent organizational skills with an ability to manage time and prioritize based on impact and criticality of the issues.
Good PC skills (MS office software like Word, PowerPoint, Excel and Outlook)
Candidates must possess great oral and written communication skills.
Prior Call Center or Sales experience is ideal.
Associates Degree, or equivalent, preferred.
Displays high levels of collaboration and influence.
Strong business acumen, the ability to understand information and processes provided by the company and to clearly schedule and take notes in the systems as needed to document all customer calls. Proficient Microsoft Office Suite skills are a must! Must demonstrate abilities in Word, Excel, and Outlook.

Interview Process:

30-Minute Online Panel Interview (camera and audio will be required) with a couple of company Call Center managers
Offer
Background Check & Drug Screen

Keys to Successful Interview:

The company will conduct a behavioral-based interview. Understand the STAR (Situation, Task, Actions, and Results) format when answering questions.
Be able to share several examples of how your organizational skills have made you successful.
Show that you are detailed-oriented and can produce a quality plan to fix a problem.
Be careful to not use slang terms during the interview. Remember your audience! Your customers will be professionals like Doctors, Nurses, Radiologists, etc.
Ability to multi-task while staying cool under pressure.
Strong Microsoft office is essential. You will work a desk with multiple screens and programs running at the same time.

Job Description

Title: Field Service Engineer
Location: Milwaukee, WI
Shift: Day Shift
Compensation: 70k-80K, 5 hours average overtime a week.
Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K), Cell phone, laptop, and company car.
Travel: Local travel within assigned territory. 20% overnight travel.

Position Description:
As a Field Service Engineer, you play a vital role in ensuring our products are operating at their peak performance. You will visit customer sites to calibrate and optimize our medical equipment, building strong relationships with our clients and providing expert technical support.

• Install and service company products, including mammography, digital mammography, bone densitometry, and mini c-arms, covering electrical, mechanical, and software components.
• Maintain high levels of customer satisfaction by delivering exceptional service and support.
• Complete all necessary service actions, system checks, and upgrades according to company procedures.
• Collaborate with other Field Engineers as needed to ensure efficient service delivery.
• Uphold regulatory requirements and quality standards to maintain a positive customer service reputation.

Requirements:

• Self-starter with the ability to work independently and travel as required.
• Strong multitasking skills, capable of setting priorities and scheduling work effectively.
• Analytical thinking and problem-solving abilities in high-pressure customer environments.
• Flexibility to work varying hours and overtime on short notice, including being on call after regular working hours.
• Mechanical aptitude and a commitment to professionalism.

Job Description

Title: Field Service Representative
Location: NC,SC,AL,(ATL)
Shift: Day shift
Compensation: Base pay-$55k-70k+(OT)|$550/monthincarallowance +gas,tires andoilchanges
Benefits: Medical, Dental, Vision, a 401(k) match, Flexible Spending Accounts, AFLAC, Group Term Life Insurance, Optional Life Insurance
Travel: Extensive travel in locally and some in region, up to 90% – On the road routinely to visit customer sites. Overnight travel required away from home 3-4 nights a week.
Vaccine Requirement: No
Veteran Profile: Any Nukes-EM, GSE, GSM, Aviation Electrician, Engineman
Position Description:
Looking for customer service skills as well as technical aptitude. They want a self-starter that has the maturity to work autonomously. Great opportunity here to work for an established company in a stable industry. Convey that you’re committed to excellence and are dependable.
• Install and service all equipment represented by our company
• Assist our customers in the resolution of problems they may encounter
• Identify and correct hardware failures, software discrepancies, or programming problems
• Instruct on proper use regarding applications, operation and maintenance
• Provide telephone consultation for customers and Stile’s personnel with problems on our equipment
• Recommend corrective action and troubleshooting approaches
• Assist in training other Field Service Representatives and the customers in the use, operation, adjustments, and proper maintenance procedures for our equipment.
• Up to 90% travel as
Requirements:
• Mechanical, electrical/electronic skills
• Experience with computers, pneumatics and hydraulics
• Experience in the woodworking industry a plus
• Completion of Field Service training program or prior experience in N/C or P/C service/maintenance or maintenance/operation experience on woodworking machinery.
• Comfortable with travel requirements

Job Description

Title: Finishing Field Service Representative
Location: NC,SC,AL,(ATL)
Shift: Day shift
Compensation: Base pay-$55k-70k+(OT)|$550/month in car allowance +gas,tires and oil changes
Benefits: Medical, Dental, Vision, a 401(k) match, Flexible Spending Accounts, AFLAC, Group Term Life Insurance, Optional Life Insurance
Travel: Extensive travel in locally and some in region, up to 90% – On the road routinely to visit customer sites. Overnight travel required away from home 3-4 nights a week.
Vaccine Requirement: No
Veteran Profile: Any Nukes-EM, GSE, GSM, Aviation Electrician, Engineman, any candidate with sanding/finishing exp working for Sherwin Williams or other paint/finishing companies

Position Description:
Looking for customer service skills as well as technical aptitude. They want a self-starter that has the maturity to work autonomously. Great opportunity here to work for an established company in a stable industry. Convey that you’re committed to excellence and are dependable.
• Install and service all equipment represented by our company
• Assist our customers in the resolution of problems they may encounter
• Identify and correct hardware failures, software discrepancies, or programming problems
• Instruct on proper use regarding applications, operation and maintenance
• Provide telephone consultation for customers and Stile’s personnel with problems on our equipment
• Recommend corrective action and troubleshooting approaches
• Assist in training other Field Service Representatives and the customers in the use, operation, adjustments, and proper maintenance procedures for our equipment.
• Up to 90% travel as

Requirements:
• Experience sanding/finishing exp or for Sherwin Williams or other paint/finishing companies
• Mechanical, electrical/electronic skills
• Experience with computers, pneumatics and hydraulics
• Experience in the woodworking industry a plus
• Completion of Field Service training program or prior experience in N/C or P/C service/maintenance or maintenance/operation experience on woodworking machinery.
• Comfortable with travel requirements

Job Description

Position Details:
Title: Field Service Technician
Location: Orlando, FL – the ideal candidate will live East of Orlando between Daytona, and Melbourne.
Shift: M-F normal business hours, with extended OT as required
Compensation: $55,000 - $65,000 plus bonuses based on revenue generation, with consideration given to attitude, team play, neatness, timely paperwork, and care of company assets.
Benefits: Company provides comprehensive health and insurance benefits for its employees as well as a stock option plan. The company offers competitive paid vacation time, sick leave, and holidays.
Travel: This is a field service position, so anywhere from 1-3 nights per week you could be on the road. The company provides you with a car and travel per diem.
Vaccine Requirement: Not Required

Position Description:
The Field Service Technician is responsible for the service, installation, and repair of automated pump stations, pump controls, piping, valves, and related equipment, within his assigned operating area. He is expected to identify opportunities for both new equipment and service sales, and work with both his Regional Field Service Manager and the Inside Sales Manager, as required, to secure orders for the company. As a representative of the company in direct contact with end-user customers, the Field Service Technician is expected to conduct himself in a highly professional manner at all times.
• Troubleshoot mechanical and electrical issues on automated pump systems.
• Use a multimeter, process meter, megger, vibration meter, laser alignment tool, and other instruments to diagnose pump motors and control issues.
• Instruct customers on proper procedures for operating and maintaining equipment.
• Install pump stations, pumps, and motors using cranes and other heavy equipment.
• Set up and maintain telemetry networks utilizing radios, cellular modems, DSL lines, etc.
• Perform pump station preventive maintenance.
• Promote sales of company products and services to solve customer problems.

Requirements:
The ideal fit for this role is a military veteran technician with an electronics or electrical background. Must be able to work independently and be able to adapt well to a constantly changing schedule.
• Excellent communication skills, strong mechanical aptitude, and the ability to learn to read and interpret wiring schematics, mechanical drawings, and technical literature.

Job Description

Position Details:
Title: Field Service Engineer
Location: Report from home – Sacramento, CA
Shift: Dayshift
Compensation: $75,000 - $80,000 Base Salary + Sign on bonus
Benefits: Full Comprehensive Benefits Package + 401k match + Company Vehicle + Tools
Travel: This is a high-travel field service role. Up to 80%.

Position Description: The company’s primary goal is to support its customers and their testing objectives. In pursuit of this goal, The Company offers state-of-the-art test machines, industry-leading measurement and control software, and complete solutions that enhance overall testing efficiency. They support applications across numerous markets with a wide range of capabilities, grips, fixtures, and unique tooling that can be tailored to meet specific testing requirements. As Field Service Engineer you will report directly to the Service Manager and provide technical support for Company material testing machines. This position directly interfaces with customers:
• Installation, Service, and Repair of simple and specialized Company systems. Examples include but are not limited to: Automation, Robotest systems, Programming Auto Edition, Dropweight towers, Complex Medical equipment i.e., Catheter systems, Auto-Injectors, Torsion systems, and Temperature Chambers
o Calibrate equipment to relevant standards and procedures.
o Use and train all current test methods. Evaluate the result of the reasonableness test.
o Customer training of operation and software of Company machines.
o Project management, Provide leadership on relocation jobs and large Installation.
o Prepare written reports of calibration results according to ISO/IEC 17025
o Support customers and other personnel with technical advice when required.
o Troubleshoot electronic & electromechanical devices from schematics and mechanical drawings.

Requirements/ Relevant Experience:
• Skilled technicians with formal technical training and 4+ years of technical experience.
• Military backgrounds in electronics, electrical maintenance, and/or mechanical component repair are all great skill sets and backgrounds that translate successfully to these roles.
• Technical metrology or prior calibration experience is preferred. Experience with universal destructive testing machines and extensometers is also preferred but not required.
• Preferred bachelor’s degree or higher in a technical discipline

Job Description

Position Details:
Title: Field Service Technician
Location: San Francisco, CA area (with hour and a half from international airport)
Shift: Mon-Fri. Revolving on call weekends (On Call schedules put out for each calendar year so will know when on call) + Guaranteed 40/ hrs a week. If on call, paid for 8 hours even if not called out.
Compensation: $37-$42/hr + $620 month vehicle stipened – Gas and vehicle services covered by company; personal and business use + $150 extra a day when on call
Benefits: Comprehensive Corporate Benefits Package; Company paid Med/ Den/ Vis
Travel: 75%. Travel is M-F unless scheduled for on call. Average 3-4 days traveling.
Vaccine Requirement: Not Required

Position Description:
Responsible and accountable to travel to customer sites to install, service and repair food processing machinery. use deep technical knowledge to assist with and provide guidance in the testing of Company technologies and to provide assistance on troubleshooting issues for complex customer installations. The position is also responsible to generate and distribute technical reports regarding testing results.

Requirements:
• High School diploma or equivalent.
• A well-rounded Mechanical and Electrical Background
• Knowledge/ experience with pneumatic, hydraulic power systems or control systems are a plus.
• Strong active listening skills
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Ability to read diagrams, schematic drawings, engineering specifications and manuals to determine work procedures.

Job Description

Position Details:
Title: Technical Support Center Engineer
Location: Kennesaw, GA
Shift: Dayshift (8-5)
Compensation: $80,000 - $85,000 Base Salary + Bonus of 4K-5K anually
Benefits: Full Comprehensive Benefits Package (Health, Dental, Vision), HSA and FSA + 401k match
Travel: Desk 70-80%, Travel 20-30%, overnights less than 5%

Position Description:
The Technical Support Center Engineer will troubleshoot electronic and electromechanical systems based on schematics and mechanical drawings and provide technical support to customers and Company sales and service staff regarding testing equipment, calibration equipment, procedures, software support, application support, and system validation. This engineer will assist the service operations team with technical questions and administrative details, help customers with testing equipment, software, or application questions through various channels. This role will act as a liaison between customers and production/engineering departments for complex issues and actively manage open installations and warranty claims. This Technical Support Center Engineer will perform in-house repairs, testing system modernizations, and rebuilds as needed, modify customer specifications and design new test methods when required, conduct field visits as necessary, depending on the complexity of the issue or availability of the field service team, and assist with calibration equipment or urgent part needs for the field service team.

Requirements/ Relevant Experience:
• Associate’s degree or vocational apprenticeship with at least 3 years of job-related technical experience.
• Excellent communication skills to articulate instructions over the phone for technical calls/online.
• Proficiency in Excel, Outlook, Word, and PowerPoint, with strong computer skills.
• Knowledge of electrical and mechanical troubleshooting, minimal programming experience, machining experience, and/or welding.
• Preferred experience with materials testing software (e.g., testXpert).
• Proficiency in CRM software, such as Microsoft Dynamics, is highly desired to effectively manage customer interactions, track support cases, and maintain accurate documentation.
• Willingness to travel domestically up to 30% of the time.

Job Description

Position Details:
Title: Field Service Technician Location: Cleveland, OH Shift: Typically, day shift
Compensation: $30/hourly starting annualized wage depending on experience and qualifications plus OT Benefits: Full benefit package which includes Holiday pay, 401K, Medical and Dental, generous vacation (PTO) and room for advancement. Company vehicle provided.
Travel: must be flexible for travel within the region.
Vaccine Requirement: Not required but encouraged.

Position Description:
Maintains and repairs stationary steam boilers and boiler house auxiliaries by performing the following duties. Diagnose the cause of equipment malfunction or failure. Disassembles repairs and reassembles components and units as required. Adjusts and calibrates equipment to operating specifications. Assembles and installs new units as required. Sells Assured Preventive Maintenance Programs, service & repair parts, compounds, and chemicals.
• Receives working instructions, work orders, blueprints, or drawings from
• Reviews job requirements and verifies that the required tools, equipment, parts, material, and manuals are part of the service vehicle inventory.
• Diagnoses the cause of equipment malfunction or failure by interviewing customer, using appropriate monitoring and test equipment.
• Disassembles, repairs, and reassembles units as
• Uncrates and assembles new units according to
• Trains customer-operating
• Cleans or directs other workers to clean boilers and auxiliary
• Inspects and repairs boiler fittings such as safety valves, regulators, automatic control mechanisms, and water columns, and auxiliary machines such as pumps, draft fans, stokers, and burners.
• Replaces damaged boiler tubes and
• Repairs or replaces high-pressure Patches boiler insulation, Paints surface of equipment. Performs water pressure test by pumping water into system to determine location of leaks.

Requirements:
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Six (6) years’ experience in related field or three (3) years related experience with technical school background or two (2) years Company product mechanical experience.

Job Description

Field Service Technician
Location: Can be located anywhere if within 1 hr to major airport
Compensation: $28/hr
Benefits: Individual coverage provided by company – 3 weeks PTO starting out/5 personal days
Company CC provided for business expenses (CC points are technicians to use as they see fit)
Base set of tools provided by company.
Shift: 2 weeks on 1 weekend home
(Standard hours are from M-F 8-5. However, hours can shift depending on the type of job and the customer’s needs. There will be a substantial amount of OT during the week and some Saturdays with the occasional Sunday. (typical schedule for an installation: Travel Mon, Work Tues-Sat, off Sun, continue/finish install Mon - Thurs, travel home on Fri).
Travel: 80-90% ($59/day per diem) Nationwide job sites with opportunities for international down the road.

Position Description:
As a Field Service Technician, you will be responsible for providing on-site support to our customers,
installation, troubleshooting and repairing a variety of equipment, and ensuring the efficient
operation of our products. The ideal candidate should have a strong technical background,
excellent problem-solving skills, and a customer-focused mindset.
Responsibilities:
- Travel to customer locations to install, maintain, and repair equipment.
- Diagnose and troubleshoot technical issues with precision and efficiency.
- Collaborate with customers to understand their needs and provide effective solutions.
- Perform routine maintenance on equipment to ensure optimal performance.
- Document and report service activities and maintain accurate records.
- Provide training and guidance to customers on the use and maintenance of equipment.

Requirements:
- High school diploma or equivalent technical degree or certification is a plus.
- PLC knowledge
- Electro-mechanical background
- Proven experience as a Field Service Technician or in a similar role.
- Strong technical and mechanical aptitude.
- Excellent problem-solving and communication skills.
- Ability to work independently and prioritize tasks.
- Willingness to travel and work flexible hours as needed.
- Valid driver's license and a clean driving record.

Job Description

Position Details:
• Title: Field Service Technician Punching
• Location: Atlanta, GA
• Shift: Monday-Friday 7:00am-4:00pm
• Travel: 40% routine travel within assigned territories (MUST BE ABLE TO STAY OVERNIGHTS)
• Compensation: $25/hr - $27/hr
o Bonuses/Additional Compensation: + Per Diem + Car Allowance + Mileage + OT
• Benefits: Comprehensive benefits including: medical, dental and vision insurance, 401(k), profit sharing, Long-term disability, 12 paid Holidays
• Vaccine Requirement: None

Position Description:
As a Field Service Techician will support customers with (but not limited to) company punching machines, install, service, facilitate operational training, network, programming training, software training, application training, and laser automation training. The duties are not exclusive of performing the same functions for Punch Press and combination machines, including automated material loading/unloading machines. This technician will troubleshooting mechanical, hydraulic, pneumatic, electrical, and control systems as well as networks. The technician must be able to precisely follow layout drawings and blueprints used in the installation of equipment, complete status (service) reports daily and expense reports on a weekly basis with excellent customer relations and follow-through. This position requires managing the total equipment installation process at the customer site entailing the use of hand tools, climbing, bending, and stooping. Daily duties also involve operation, applications, software, and part programming capabilities, and customer training of such while using the company applications software used in-line control and part programming.

Requirements:
• 2 years of related work experience
• Ability to analyze and repair mechanical, hydraulic, pneumatic, optical and electrical systems.
• Ability to use hand tools, Volt/Ohm meter and Oscilloscope.
• Working knowledge of computers and Windows OS.
• Ability to read and interpret mechanical and electrical drawings.
• Being accountable and responsible to service and support a customer through all aspects of the customer’s ownership of the machine.

Job Description

Position Details:

Title: Field Service Training & Education Specialist
Location: Orlando, FL
Compensation: First Year Compensation = $110k – 135k
plus, daily per diem (while traveling), plus All Travel Rewards (all hotel and flight rewards)

Base Payrate $100k – 120k
Bonus Plan $10k – 12k average
plus, daily per diem (while traveling), plus All Travel Rewards (all hotel and flight rewards)

Per Diem Rate $55 – 65/day, depending on the state where working (based on Cost of Living)
Overtime OT paid out for work over 8 hours while at service locations

Benefits: Company offers an excellent global benefits package Medical, Dental, Vision, Employee Assistance Program, Mental Health, Substance Abuse, Flexible Spending Accounts, Life Insurances, Short- and Long-Term Disability Insurance, 401K Savings Plan with matching contribution, Financial Planning Tools, Training and Education, Tuition Reimbursement, Paid Time Off, Holidays, Flex Schedules, Business Casual Dress, Employee Discount Program, and Volunteer Opportunities. Specific benefits for this position include:
4 weeks of paid vacation (PTO) to start, with 5 paid floater holidays pro-rated for the first year and 6 paid standard holidays. At the start of your third year, you get a 5th week of vacation.
100% match of 401K contribution, up to 6% (20% vesting of the matched amount each year).
There are other perks like “be well” reimbursement of $300/year for health/fitness classes and related items.
Perks: All Travel Rewards (Hotels & Flights), 4 months off a year, plus 20 days of PTO earned per year!
Travel: Approximately 20% travel to project sites or other company Energy facilities.
COVID Vaccination: Not required.

Position Description:
This role will liaise with regional and international colleagues across multiple disciplines to develop and deliver both just in time training and programmatic curriculum solutions for Field Service RNA. Specific responsibilities will include:

Develop, organize, and lead training sessions for Field Personnel on an as-needed basis.
Create and deliver programmatic curriculum content tailored for career-track professional development.
Grow a cadre of competent trainers through mentoring and instruction.
Continuously evaluate development and knowledge gaps in RNA for both soft and technical skills and take positive actions to address those gaps.
Remain up to date with industry trends and implement the best practices in training and education within the company.

Requirements:
Combined equivalent of education/military/technical certifications and relevant work experience.
5+ years of experience in creating and managing programmatic training, certification, or education programs. Experience must be from relevant industry or technical disciplines.
Ability to understand and apply technical concepts as they relate to the assembly and operation of rotating machinery.
Project management experience or experience leading technical teams. Knowledge of project management terms and methodologies. PMP certification a plus!
Professional training certification is a plus (ex: MTS, CPLP, CPTM). Ability to attain certification if not held at the time of hire.
Excellent public speaking skills: Ability to gain and hold attention of a large audience.
Strong background in Maintenance and Service systems and programs
Technical background/experience with turbine generator systems is a plus

Job Description

Position Details:

• Title: Automation Field Service Technician
• Location: North of Boston, MA
• Shift: Mon-Fri 7:00am-4:00pm with customers
• Travel: travel will be 80%- HIGH TRAVEL within the assigned territories
• Compensation: $25/hr-$28/hr with lots of OT, paid from doorstep to doorstep, with OT
possible salary $80k-$85k
o Bonuses/Additional Compensation: + Per Diem + Car Allowance + Mileage + OT
• Benefits: Comprehensive benefits including: medical, dental and vision insurance, 401(k), profit
sharing, Long-term disability, 12 paid Holidays

Position Description:
A Field Service Technician will support customers with (but not limited to) the company Automation Systems including core machines. This includes installation, service, operational training, networking, programming training, software training, application training. The technician must be able to follow layout drawings and blueprints used in the installation of equipment, complete status (service) reports daily and expense reports on a weekly basis. The ideal candidate would have excellent customer relations and follow through with clients. This technician will be managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, stooping, lifting up to 50 lbs. Responsibilities also include: customer training, operating automation systems, applications, software, and part programming.

Requirements:
• 2 year degree or related work experience preferred (or military equivalence-Navy Techs to train for PLC
• Ability to analyze, troubleshoot and repair mechanical, hydraulic, pneumatic, optical and electrical
control systems.
• Ability to use hand tools, Volt/Ohm meter and Oscilloscope.
• Working knowledge of computers and Windows OS.
• Ability to read and interpret mechanical and electrical drawings.
• Being accountable and responsible to service and support a customer through all aspects of the
customer’s ownership of the machine.

Job Description

Position Details:

• Title: Automation Field Service Technician
• Location: Minneapolis, MN (close to airport)
• Shift: Mon-Fri 7:00am-4:00pm with customers
• Travel: travel will be 80%- HIGH TRAVEL within the assigned territories
• Compensation: $25/hr-$28/hr with lots of OT, paid from doorstep to doorstep, with OT
possible salary $80k-$85k
o Bonuses/Additional Compensation: + Per Diem + Car Allowance + Mileage + OT
• Benefits: Comprehensive benefits including: medical, dental and vision insurance, 401(k), profit
sharing, Long-term disability, 12 paid Holidays

Position Description:
A Field Service Technician will support customers with (but not limited to) the company Automation Systems including core machines. This includes installation, service, operational training, networking, programming training, software training, application training. The technician must be able to follow layout drawings and blueprints used in the installation of equipment, complete status (service) reports daily and expense reports on a weekly basis. The ideal candidate would have excellent customer relations and follow through with clients. This technician will be managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, stooping, lifting up to 50 lbs. Responsibilities also include: customer training, operating automation systems, applications, software, and part programming.

Requirements:
• 2 year degree or related work experience preferred (or military equivalence-Navy Techs to train for PLC
• Ability to analyze, troubleshoot and repair mechanical, hydraulic, pneumatic, optical and electrical
control systems.
• Ability to use hand tools, Volt/Ohm meter and Oscilloscope.
• Working knowledge of computers and Windows OS.
• Ability to read and interpret mechanical and electrical drawings.
• Being accountable and responsible to service and support a customer through all aspects of the
customer’s ownership of the machine.

Job Description

Position Details:

• Title: Automation Field Service Technician
• Location: Philadelphia, PA (within 250 mile diameter)
• Shift: Mon-Fri 7:00am-4:00pm with customers
• Travel: travel will be 80%- HIGH TRAVEL within the assigned territories
• Compensation: $25/hr-$28/hr with lots of OT, paid from doorstep to doorstep, with OT
possible salary $80k-$85k
o Bonuses/Additional Compensation: + Per Diem + Car Allowance + Mileage + OT
• Benefits: Comprehensive benefits including: medical, dental and vision insurance, 401(k), profit
sharing, Long-term disability, 12 paid Holidays

Position Description:
A Field Service Technician will support customers with (but not limited to) the company Automation Systems including core machines. This includes installation, service, operational training, networking, programming training, software training, application training. The technician must be able to follow layout drawings and blueprints used in the installation of equipment, complete status (service) reports daily and expense reports on a weekly basis. The ideal candidate would have excellent customer relations and follow through with clients. This technician will be managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, stooping, lifting up to 50 lbs. Responsibilities also include: customer training, operating automation systems, applications, software, and part programming.

Requirements:
• 2 year degree or related work experience preferred (or military equivalence-Navy Techs to train for PLC
• Ability to analyze, troubleshoot and repair mechanical, hydraulic, pneumatic, optical and electrical
control systems.
• Ability to use hand tools, Volt/Ohm meter and Oscilloscope.
• Working knowledge of computers and Windows OS.
• Ability to read and interpret mechanical and electrical drawings.
• Being accountable and responsible to service and support a customer through all aspects of the
customer’s ownership of the machine.

Job Description

Position Details:

• Title: Automation Field Service Technician
• Location: Trenton, NJ (surrounding areas)
• Shift: Mon-Fri 7:00am-4:00pm with customers
• Travel: travel will be 80%- HIGH TRAVEL within the assigned territories
• Compensation: $25/hr-$28/hr with lots of OT, paid from doorstep to doorstep, with OT
possible salary $80k-$85k
o Bonuses/Additional Compensation: + Per Diem + Car Allowance + Mileage + OT
• Benefits: Comprehensive benefits including: medical, dental and vision insurance, 401(k), profit
sharing, Long-term disability, 12 paid Holidays

Position Description:
A Field Service Technician will support customers with (but not limited to) the company Automation Systems including core machines. This includes installation, service, operational training, networking, programming training, software training, application training. The technician must be able to follow layout drawings and blueprints used in the installation of equipment, complete status (service) reports daily and expense reports on a weekly basis. The ideal candidate would have excellent customer relations and follow through with clients. This technician will be managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, stooping, lifting up to 50 lbs. Responsibilities also include: customer training, operating automation systems, applications, software, and part programming.

Requirements:
• 2 year degree or related work experience preferred (or military equivalence-Navy Techs to train for PLC
• Ability to analyze, troubleshoot and repair mechanical, hydraulic, pneumatic, optical and electrical
control systems.
• Ability to use hand tools, Volt/Ohm meter and Oscilloscope.
• Working knowledge of computers and Windows OS.
• Ability to read and interpret mechanical and electrical drawings.
• Being accountable and responsible to service and support a customer through all aspects of the
customer’s ownership of the machine.

Job Description

Position Details:

• Title: Automation Field Service Technician
• Location: Albany, NY (surrounding areas)
• Shift: Mon-Fri 7:00am-4:00pm with customers
• Travel: travel will be 80%- HIGH TRAVEL within the assigned territories
• Compensation: $25/hr-$28/hr with lots of OT, paid from doorstep to doorstep, with OT
possible salary $80k-$85k
o Bonuses/Additional Compensation: + Per Diem + Car Allowance + Mileage + OT
• Benefits: Comprehensive benefits including: medical, dental and vision insurance, 401(k), profit
sharing, Long-term disability, 12 paid Holidays

Position Description:
A Field Service Technician will support customers with (but not limited to) the company Automation Systems including core machines. This includes installation, service, operational training, networking, programming training, software training, application training. The technician must be able to follow layout drawings and blueprints used in the installation of equipment, complete status (service) reports daily and expense reports on a weekly basis. The ideal candidate would have excellent customer relations and follow through with clients. This technician will be managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, stooping, lifting up to 50 lbs. Responsibilities also include: customer training, operating automation systems, applications, software, and part programming.

Requirements:
• 2 year degree or related work experience preferred (or military equivalence-Navy Techs to train for PLC
• Ability to analyze, troubleshoot and repair mechanical, hydraulic, pneumatic, optical and electrical
control systems.
• Ability to use hand tools, Volt/Ohm meter and Oscilloscope.
• Working knowledge of computers and Windows OS.
• Ability to read and interpret mechanical and electrical drawings.
• Being accountable and responsible to service and support a customer through all aspects of the
customer’s ownership of the machine.

Job Description

Title: Field Service Engineer
Location: Wilmington, DE
Shift: Day Shift
Compensation: 75k-80K, 5 hours average overtime a week.
Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K), Cell phone, laptop, and company car. 10K relocation
Travel: Local travel within assigned territory within 2 hours. 20% overnight travel.

Position Description:
As a Field Service Engineer, you play a vital role in ensuring our products are operating at their peak performance. You will visit customer sites to calibrate and optimize our medical equipment, building strong relationships with our clients and providing expert technical support.

• Install and service company products, including mammography, digital mammography, bone densitometry, and mini c-arms, covering electrical, mechanical, and software components.
• Maintain high levels of customer satisfaction by delivering exceptional service and support.
• Complete all necessary service actions, system checks, and upgrades according to company procedures.
• Collaborate with other Field Engineers as needed to ensure efficient service delivery.
• Uphold regulatory requirements and quality standards to maintain a positive customer service reputation.

Requirements:

• Self-starter with the ability to work independently and travel as required.
• Strong multitasking skills, capable of setting priorities and scheduling work effectively.
• Analytical thinking and problem-solving abilities in high-pressure customer environments.
• Flexibility to work varying hours and overtime on short notice, including being on call after regular working hours.
• Mechanical aptitude and a commitment to professionalism.

Job Description

Position Details:
Title: PPS Technician Trainee
Location: Syracuse, NY
Shift: Dayshift M-F
Compensation: $35-$45/hr
Benefits:
• Competitive salary
• Comprehensive benefits including medical, dental and vision insurance
• 401(k)
• Annual Tool and Shoe Allowance; Uniforms
• On-going paid training
• Tuition Reimbursement
Travel: Daily travel to clients
Position Description:
The company is looking for a qualified Power Generation Field Service Technicians capable of planned maintenance, mechanical and electrical repairs of diesel and gaseous fueled engine-generator sets, automatic transfer switches and auxiliary equipment.
In this role, you must have:
• Experience in scheduled maintenance and repairs of back-up power generation equipment
• Skills in mechanical and electrical troubleshooting of controls, switchgear and accessories such as batteries, battery chargers, heaters, motor and pumps. Electrical troubleshooting and problem solving requires strong AC/DC power skills
• The ability to troubleshoot and repair electrical contactors, motors, relays, contact, generator components and controls.
• Ability to read, understand and interpret technical data via instruction manuals.
Requirements:
• Minimum of 1-2 years work experience in diesel generator, power generation service, industrial mechanical-electrical troubleshooting and repairs.
• A good disciplinary and driving record.
• Must be able to obtain DOT Medical card. (Company will cover the fees associated with obtaining.)
• The capability of independently analyzing and safely resolving problems.
• Excellent service and customer support during field visits or dispatches
• Capacity to diagnose errors or technical problems and determine proper solutions
• The capability of learning, working independently, exhibiting common sense and good judgment

Job Description

Position Details:
Title: Field Service Technician – Diesel Generators
Location: Buffalo, NY
Shift: Dayshift M-F
Compensation: $35-$45/hr
Benefits:
• Competitive salary
• Comprehensive benefits including medical, dental and vision insurance
• 401(k)
• Annual Tool and Shoe Allowance; Uniforms
• On-going paid training
• Tuition Reimbursement
Travel: Daily travel to clients
Position Description:
The company looking for a qualified Power Generation Field Service Technicians capable of planned maintenance, mechanical and electrical repairs of diesel and gaseous fueled engine-generator sets, automatic transfer switches and auxiliary equipment.
In this role, you must have:
• Experience in scheduled maintenance and repairs of back-up power generation equipment
• Skills in mechanical and electrical troubleshooting of controls, switchgear, and accessories such as batteries, battery chargers, heaters, motor, and pumps. Electrical troubleshooting and problem solving requires strong AC/DC power skills
• The ability to troubleshoot and repair electrical contractors, motors, relays, contact, generator components and controls.
• Ability to read, understand and interpret technical data via instruction manuals.
Requirements:
• Minimum of 1-2 years work experience in diesel generator, power generation service, industrial mechanical-electrical troubleshooting and repairs.
• A good disciplinary and driving record.
• Must be able to obtain DOT Medical card. (Company will cover the fees associated with obtaining.)
• The capability of independently analyzing and safely resolving problems.
• Excellent service and customer support during field visits or dispatches
• Capacity to diagnose errors or technical problems and determine proper solutions
• The capability of learning, working independently, exhibiting common sense and good judgment

Job Description

Position Details:
Title: Field Service Technician
Location: Benecia, CA; Mesa, AZ; Chicago, IL; Phoenix, AZ; Cincinnati, OH; Portland, OR
Shift: Day shift
Compensation: $75K-90K
Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K)
Travel: 75%-80%
Vaccine Requirement: None

Position Description:
• Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
• Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
• Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
• Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
• Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
• Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

Requirements:
• Bachelor’s degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years’ experience in servicing critical power equipment
• Will consider High School Diploma/GED and 10 or more years’ experience.
• Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
• Advanced level of ability to use Microsoft Office products.
• Moderate ability to self-Project Manage using MS Project or Excel.
• Advanced ability to write test plans and reports detailing test results.
• Military Preferred

Job Description

Position Details: Project Manager

• Location: Mankato, MN
• Shift: M-F 7-3:30 or 8-4:30 (Up to you)
• Travel: 6-9 brief trips to client sites throughout the US per year
• Compensation: $35-42 per hour
• Benefits: Comprehensive health, dental, vision, and so much more.
Position Description: This position plays a key role in interfacing with customers and internal personnel to coordinate company resources, deadlines, and completions. Leads and directs multiple service projects with direct interaction with customers at project locations. Foster and maintain positive business relationships to ensure customer satisfaction.
Responsibilities:
• Lead service work to ensure the installation/commissioning of gensets and ensure customer satisfaction.
• Manage all open projects according to budget and timeline.
• Understand and offer service solutions to satisfy customer needs and ensure customer satisfaction.
• Manage customer relationships and onsite activities with general contractors.
• Quote repairs and service work and provide follow up with customers, and when appropriate exercises the discretion and independent judgment on quoting and maintaining profitability.
• Audit field service reports for accuracy and completeness.
• Work closely with external and internal stakeholders in the delivery of genset solutions.
• Acts as primary factory contact for field service-related inquiries.
• Provide activity summaries and project status information to upper management and customers on a regular basis.
• Maintain an expert level of knowledge of account products, business background, and current industry developments.
• Promote a compliance culture in area of responsibility and live the letter and the spirit of the company Code of Conduct and perform special projects as required
Requirements:
• 2-5 years project management experience in industrial construction
• Excellent ability to manage concurrent tasks and bring projects to completion
• Excellent personal drive with a solution-oriented approach, and the ability to work extended periods without supervision.
• Excellent organizational, planning and follow-up skills
• Excellent interpersonal skills and the ability to work effectively with others
• Excellent analytical, problem-solving, oral and written communication skills
• Strong presentation skills
• Strong ability to cope with frequent schedule and priority changes

Job Description

Body Shop Technician
Location: Piedmont SC (20 minutes from Greenville SC)
Compensation: $25-$34 based on experience
Benefits: Company paid medical. Optional accidental, life, dental and disability & 401k. Paid vacation, uniforms, and training.
Shift: Monday – Friday 8-5 with 4 day work week optional

Position Description:
Bodyshop technician will perform auto body and framework repairs to industrial type vehicles. Company specializes in emergency service vehicles as well as delivery trucks, field services vehicles and school buses.

Responsibilities:
• Prior to starting a job, thoroughly review each repair order to fully understand the scope of the work to be done. If further clarity is needed or a supplement is required, speak directly with estimator.
• Proforma an initial teardown of vehicle.
• Ensure you have the correct parts from the parts department to complete the job.
• Identify parts for cut-in and design.
• Follow company procedures in application of under-coating, corrosion protection, seam sealer, weld through primer and lubricants.
• Re-assemble pained vehicle and painted parts.

Requirements
• 3+ years in auto body repair
• Self-motivated and reliable
• Knowledge of how to operate shop tools and equipment in a safe manner.
• Very detail oriented
• Able to work on a team

Job Description

Title: UPS Field Service Technician
Location: Chandler, AZ 85226
Shift: Monday - Friday 8:00 AM – 4:30 PM
(Report to work each Monday for AM staff meeting and then dispatch – report from home Tues-Fri)
Compensation: $28.00 - $35.00 per hour – Guaranteed 40 hours each week + some OT at time and half
Benefits: Tools, Company Vehicle, Gas, Full Benefits Package, 3% 401(k) match + $45 daily Per Diem
Travel: 50% - Once per month to Las Vegas for 2-4 days. The rest of the travel is to facilities in Arizona. Some overnight travel is required in AZ - home most nights and home every weekend.

Position Description: The UPS Field Service Technician is a professional-minded individual with technical experience in electricity, backup power, uninterruptible power, and power distribution equipment. This individual will be responsible for providing exceptional customer service while performing technical maintenance and repair of equipment. You will work under the supervision of the Service Operations Manager and Officers of the Company. Provide ongoing maintenance and repair of single and three-phase UPS systems, power quality, and power distribution equipment. You will also provide technical support to customers on operational or maintenance aspects. The UPS tech will be responsible for scheduling maintenance activities efficiently and to benefit the customer and the company. Complete service reports and paperwork promptly. You will also be expected to effectively communicate with coworkers and supervisors regarding all activities. You will be expected to participate in continuous learning on the various types of UPS and power quality equipment serviced. 120 days of OJT and shadowing will be provided!

Requirements:
• 2-4 years of troubleshooting experience in uninterruptable power systems, battery technologies, emergency power, electricity, or electronics.
• Must have the ability to read and interpret technical instructions, safety manuals, service manuals, electric and electronic schematics, and policies and procedures.
• Demonstrate an understanding of single-phase, three-phase, and AC/DC circuit theory: must be proficient in the use of test equipment.

Job Description

Position Details:
Title: Field Service Technician
Location: Chicago, IL
Shift: Day shift
Compensation: $75K-90K
Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K)
Travel: 75%-80%
Vaccine Requirement: None

Position Description:
• Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
• Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
• Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
• Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
• Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
• Proactively identifies suggestions for product and quality improvement and communicates them further in the company organization. Provides recommendations to management to improve operations and customer service.
Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.
Requirements:
• Bachelor’s degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years’ experience in servicing critical power equipment
• Will consider High School Diploma/GED and 10 or more years’ experience.
• Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
• Advanced level of ability to use Microsoft Office products.
• Moderate ability to self-Project Manage using MS Project or Excel.
• Advanced ability to write test plans and reports detailing test results.
• Military Preferred

Job Description

Title: Field Service Engineer
Location: New York, NY (Island of Manhattan)
Shift: Day Shift
Compensation: 90K, 5 hours average overtime a week.
Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K), Cell phone, laptop, and company car. Relocation assistance. Profit sharing after 90 days.
Travel: Local travel within assigned territory within 2 hours. 20% overnight travel.

Position Description:
As a Field Service Engineer, you play a vital role in ensuring our products are operating at their peak performance, especially in critical settings such as cancer clinics across the island of Manhattan. Your expertise in X-ray theory and troubleshooting supports these vital healthcare facilities, directly contributing to the care and recovery of patients. Beyond calibrating and optimizing our medical equipment, you will delve into the complexities of diagnostic and therapeutic devices, ensuring their reliability and efficacy in detecting and treating cancer.
• Install and service Company products, including mammography, digital mammography, bone densitometry, and mini c-arms, covering electrical, mechanical, and software components.
• Maintain high levels of customer satisfaction by delivering exceptional service and support.
• Complete all necessary service actions, system checks, and upgrades according to company procedures.
• Collaborate with other Field Engineers as needed to ensure efficient service delivery.
• Uphold regulatory requirements and quality standards to maintain a positive customer service reputation.

Requirements:
• Self-starter with the ability to work independently and travel as required.
• Strong multitasking skills, capable of setting priorities and scheduling work effectively.
• Analytical thinking and problem-solving abilities in high-pressure customer environments.
• Flexibility to work varying hours and overtime on short notice, including being on call after regular working hours.
• Mechanical aptitude and a commitment to professionalism.

Job Description

Position Details:
Title: Engineer in Charge (EIC)
Location: Santa Clara, CA
Shift: Day shift, typically M – F
Compensation: $150K depending on experience and qualifications and annualized bonus.
Benefits: Medical, dental, vision and 401K (see website for more information) . We are a leading high-tech company with headquarters in Austria and international subsidiaries (Taiwan, Korea, USA). Excellent professional and personal development opportunities in an international company. Very collegial and motivated team with short communication channels. Top-equipped workplace (modern office, laptop, height-adjustable desk)
Travel: Primarily local but expected to travel for training purposes
- Expect extended travel (8-10 weeks) in Austria after 90 days of OJT stateside

A core tenant at this company is a "People First" point of view. We agonize over getting the right people on board, in the right seats, and fostering an environment where each person can find autonomy, mastery, and purpose in their work. The Team Lead Field Service Engineer (Engineer in Charge) has a keen focus on customer satisfaction, strong technical troubleshooting skills and experience, and the ability to lead a team of approximately 5 Field Service Engineers in their day-to-day efforts. A successful Team Lead Field Service Engineer (Engineer in Charge) at Company displays strong problem-solving and decision-making skills coupled with a deep understanding of the impact of quickly diagnosing and addressing problems in the customer environment. They have a strong desire to master both the technical attributes of our Multi-Beat Mask Writer and the people leadership skills required to take the lead role in front of our critical customer. Company has a primary US office in Santa Clara, CA – in the heart of Silicon Valley - and a critical office and training center in Hillsboro, OR; this role requires an in-person presence in our Santa Clara, CA office with a daily presence at our customer site(s). This is an exempt role that reports directly to the Field Service Engineering Manager of Company and has strong alignment to the headquarters R&D and Operations teams in Austria.

Responsibilities:
• Lead a growing team of professional Field Service Engineers in Santa Clara, CA
• Internally align on and direct the activities related to the installation, annual preventive maintenance and issue resolution of a growing fleet of Multi-beam mask writers;
• Assess the appropriate assignment of resources to tasks and activities depending on tool status and customer requirements
• Manage on-call support coverage by the Field Service Engineering team
• Have a hands-on role in supporting the team during peak demand and critical escalation situations
• Meet or exceed the demanding expectations of Company’s leading US customer in terms of equipment performance to KPIs (tool availability, uptime, and MTTR, etc.)
• Ensure that the Company defined methodologies and procedures are uniformly followed and provide feedback to Headquarters regarding improvements, gaps, or necessary changes
• Take full accountability for driving special taskforce teams that handle customer escalations and challenging incidents, including professional and regular communication with both the customer and headquarters functions
• Ensure seamless and transparent communication of all status updates both to Company and to Company Operations leadership in Austria
• Maintain fully up-to-date tool and fleet KPI tracking and ensure data integrity and reliability of the metrics
• Maintain and build excellent customer relationships with local Tool Owners and other key customer stakeholders
• Lead regular fab-related customer meetings with a focus on updating the ongoing and planned issue- resolution, installation, and Annual Preventive Maintenance activities of your team
• Partner with the Logistics Administrator for the Company team to ensure accurate tracking and provisioning of spare parts and consumables to meet customer KPIs

Qualifications:
• Bachelor’ of Science degree in an Engineering discipline
• 5+ years of Field Service experience with a minimum of 3 years in a leadership position
• At least 3 – and preferably 5 – years of customer-facing experience coupled with good communication –
written and verbal - skills
• Exhibit good problem-solving skills coupled with a natural curiosity and project- or program-management experience
• Excellent interpersonal skills, enjoy being part of and integrating with a global team
• You are excited to be part of a fast-paced and fast growing entity

Job Description

Orion Talent, a customer-centric company focused on helping people discover meaningful careers and businesses grow by finding, delivering, and engaging the best talent around the world, is currently recruiting for a Field Service Technician position with a distributor of optical instruments including stereo microscopes and accessories, binoculars, and classic brass telescopes.

Position Details
Location: Dallas, TX
Compensation: $25-$30/hr commensurate with experience + overtime + paid travel + company profit bonus.
Shift: Mostly standard day shift working hours Monday – Friday, dependent upon customer needs
Travel: Up to 50% travel domestic and international.
Benefits: An overview of company’s outstanding total benefits program will be provided to selected candidates.

Position Description
As a Field Service Technician, you will perform troubleshooting, maintenance, and repair of frequency (50,60,400Hz) and power conversion (3-phase/single phase) equipment for defense, aerospace, and marine products. In this role you will troubleshoot, perform, suggest, and expedite service requests and duties to achieve superior customer satisfaction with a focus on safe operations. Key responsibilities include:
• Receive and/or return customer calls/emails regarding technical questions.
• Travel to customer sites & prepare for part delivery, corresponding with applicable department.
• Service (troubleshoot, start-up and repair) units in the field or factory.
• Train customer on unit safety and operation.
• Maintain complete records of service calls with both customers and internal teams.
• Maintain relationships with customers for service or modification.
• Maintain relationships with other departments for service issues.

Position Requirements
• Associate’s degree in electronics or equivalent technical experience gained through successful completion of an accredited trade school or military electronics-based school.
• Two years electrical experience in 3-phase power systems.
• Ability to read schematics for troubleshooting.
• Flexible and able to travel on short notice.
• Fluent in English with good communication and customer service skills.
• Valid driver’s license and US Passport.

Job Description

Position Details:
Title: Field Service Technician
Location: The candidate should live in SE Michigan around Lansing or Ann Arbor
Shift: M-F normal business hours, with extended OT as required
Compensation: $55,000 - $65,000, plus bonuses based on revenue generation, with consideration given to attitude, team play, neatness, timely paperwork, and care of company assets.
Benefits: Company provides comprehensive health and insurance benefits for its employees as well as a stock option plan. The company offers competitive paid vacation time, sick leave, and holidays.
Travel: This is a field service position, so anywhere from 1-3 nights per week you could be on the road. Company provides you with a car and travel per diem.
Vaccine Requirement: Not Required

Position Description:
The company Field Service Technician is responsible for service, installation, and repair of automated pump stations, pump controls, piping, valves, and related equipment, within his assigned operating area. He is expected to identify opportunities for both new equipment and service sales, and work with both his Regional Field Service Manager and the Inside Sales Manager, as required, to secure orders for the company. As a representative of the company in direct contact with end-user customers, the Field Service Technician is expected to conduct himself in a highly professional manner at all times.
• Troubleshoot mechanical and electrical issues on automated pump systems.
• Use a multimeter, process meter, megger, vibration meter, laser alignment tool, and other instruments to diagnose pump motors and controls issues.
• Instruct customers on proper procedures for operating and maintaining equipment.
• Install pump stations, pumps, and motors using cranes and other heavy equipment.
• Set up and maintain telemetry networks utilizing radios, cellular modems, DSL lines, etc.
• Perform pump station preventive maintenance.
• Promote sales of company products and services to solve customer problems.

Requirements:
The ideal fit for this role is a military veteran technician with an electronics, electromechanical, or electrical background. Must be able to work independently and be able to adapt well to a constantly changing schedule.
• Excellent communication skills, strong mechanical aptitude, and the ability to learn to read and interpret wiring schematics, mechanical drawings, and technical literature.

Job Description

Position Details:

Title: Field Service Technician Location: City of Industry, CA Shift: Typically, day shift
Compensation: $35/hourly starting annualized wage depending on experience and qualifications plus OT Benefits: Full benefit package which includes Holiday pay, 401K, Medical and Dental, generous vacation (PTO) and room for advancement. Company vehicle provided.
Travel: must be flexible for travel within the region.
Vaccine Requirement: Not required but encouraged.
Position Description:
Maintains and repairs stationary steam boilers and boiler house auxiliaries by performing the following duties. Diagnose the cause of equipment malfunction or failure. Disassembles repairs and reassembles components and units as required. Adjusts and calibrates equipment to operating specifications. Assembles and installs new units as required. Sells Assured Preventive Maintenance Programs, service & repair parts, compounds, and chemicals.

• Receives working instructions, work orders, blueprints, or drawings from supervisor.
• Reviews job requirements and verifies that the required tools, equipment, parts, material, and manuals are part of the service vehicle inventory.
• Diagnoses the cause of equipment malfunction or failure by interviewing customer, using appropriate monitoring and test equipment.
• Disassembles, repairs, and reassembles units as required.
• Uncrates and assembles new units according to specifications.
• Trains customer-operating personnel.
• Cleans or directs other workers to clean boilers and auxiliary equipment.
• Inspects and repairs boiler fittings such as safety valves, regulators, automatic control mechanisms, and water columns, and auxiliary machines such as pumps, draft fans, stokers, and burners.
• Replaces damaged boiler tubes and plates.
• Repairs or replaces high-pressure piping. Patches boiler insulation, Paints surface of equipment. Performs water pressure test by pumping water into system to determine location of leaks.

Requirements:
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Six (6) years’ experience in related field or three (3) years related experience with technical school background or two (2) years company product mechanical experience.

Job Description

Orion Talent Military Hiring Conference - Norfolk Conference on May 5-6

If you’re a current or recently transitioning veteran with a strong technical background with experience in electronic, electrical, and/or mechanical systems, this event will provide you with a unique opportunity to interview with national companies in a variety of technical industries such as medical, power generation, manufacturing, semiconductor, telecommunications, and automation/robotics.

This event is open to active-duty military members seeking Skillbridge internships!

About the Hiring Conference:
The Hiring Conference provides you the opportunity to interview with different companies from a variety of different industries including (but not limited to) energy, oil & gas, medical, semiconductor, telecommunications, automation/robotics, and manufacturing. Companies such as Bridgestone Firestone, Hitachi, Honeywell, Intel, Motorola, Siemens, and SpaceX.

A Hiring Conference is the best opportunity to interview with several companies committed to the hiring process in just a few days. This event is not a Job Fair. Attendance is by invitation only, and you will have private interviews with Hiring Managers that are pre-arranged based on your background and preferences, allowing you to research the company and industry beforehand.

At a Hiring Conference, interviews are pre-coordinated. Hiring Conferences are two day events to ensure the selected candidates are successful in the interview process. We offer a full day of interview preparation, briefings on the interviewing companies and positions (often times presented by the hiring managers themselves), and opportunities for you to network with other job seekers as well as the client companies.

Some of the positions available are:
Maintenance Supervisors
Maintenance Planners
Maintenance Technicians
Plant Operations Technicians
Installation Technicians (Worldwide travel)
Instrument Technicians
Field Service Engineers
Test Technicians

Event Agenda:
Interview Preparation Seminar – Advice about the interview process, basic interviewing techniques, sample interview questions, and an open group discussion about interviewing.
Company Briefing Seminar - Information about the interviewing companies, managers, positions, and salaries.
Company Presentations – 30-minute informative presentation given by each company about the position for which they will be conducting interviews.
Networking Reception – You are provided with the opportunity to meet the interviewers and learn their personality/style in a relaxed informal setting. Orion Talent will provide appetizers and drinks.
Formal Job Interviews – Formal interviews based on the company’s interest as well as your background, experience, and geographical preference.


To confirm or get more information: Contact Jay Koranda, Vice President of Recruiting - jkoranda@oriontalent.com

Job Description

Position Details:
• Title: Electrical Field Service Tech
• Location: Broomall, PA Office (covers Delaware/Central Pennsylvania/and New Jersey)
• Shift: Normal Day Shift
• Compensation: $34–50/hr base (or more for NETA qualified technicians), plus OT & Bonus First Year W2 = $80–105K first year
• Overtime : Overtime paid out at 1.5x after 8 hours in a single day. Saturdays are paid out at 1.5x as overtime. Sundays and Holidays are paid out as double time.
• Benefits:
o Short- and long-term Disability Program
o Paid Vacation, Personal and Holidays
o 401(k) Plan with company match
o 2 weeks of vacation, 10 paid holidays, 5 sick days, and 3 personal days
o Medical/Dental/Vision/Life Insurance
o Never any out of pocket expenses…ever
• Travel: In this position, you will service numerous customers within the region, occasional overnight travel (less than 20%)

Position Description:
Company is looking for experienced industrial electricians with 5 – 10 years of expertise in testing and maintenance on Industrial Electrical Equipment to include switchgear, breakers, transformers, and protective relays. They are looking for candidates with experiences with most of the following: switchgear, protective relays, protective relay calibration, transformer maintenance and testing, "Doble Testing", high voltage maintenance, field engineer & design background, SF6 breaker experience, etc.

Requirements:
• Ability to perform acceptance and maintenance testing on low and medium voltage switchgear, low and medium voltage circuit breakers, instrument transformers, protective relays, automatic transfer switches, motor control centers, dry type and liquid filled transformers, ground systems, etc. All testing is performed per NETA standards.
• Ability to operate various testing tools and equipment including megger, digital multimeter, Hipot tester, multiamps relay tester, GFI, TTR, primary and secondary injection set, etc.
• Document services by maintaining records and writing technical reports detailing field work performed.
• Ability to read and interpret electrical control schematics and diagrams.
• Fundamental understanding of electrical and mechanical testing procedures.
• Familiarity with electrical test equipment and fundamentals.
• Experience in performing extensive testing, problem identification, and troubleshooting.
• Experience with inspecting and servicing transformers, switchgear, and relays.
• Strong background in troubleshooting and performing start-up service.
• The ability to evaluate the operating condition of equipment.
• Computer literacy and the ability to generate detailed reports.
• Strong verbal and written communication skills.
• NETA level II, III, or IV Certification preferred.
• 5% Target Bonus Plan.