Search Field Service Jobs for Veterans

Job Description

Orion Talent, the nation’s largest military recruiting firm, is currently recruiting transitioning or former military professionals for Field Service Technician positions with an energy company that delivers comprehensive gas and vapor handling, combustion, and recovery solutions that help operators across the oil and gas value chain meet today’s most stringent air-quality and safety regulations.

Position Details:
Title: Field Service Technician
Location: Raleigh, NC
Shift: M-F, Traditional day shift. Some non-traditional hours may be necessary.
Compensation: $35-$40/hr. +OT (average of 5 hours of OT per week)
First Year W2 ~ $75-$90k, plus per diem
Bonuses/Additional Compensation: Quarterly bonus up to 6%, Daily per diem while travelling, expenses/hotel covered, Company laptop and phone, Company vehicle
Benefits: Company offers a great benefits package including health, dental, vision, short-term/long-term disability, life insurance, 401(k) match, and flexibility!
Travel: 75% Travel: Travel is primarily in state/region with ~3-4 overnights/week expected.
Vaccine Requirement: No

Position Description:
Installs, commissions, maintains, and provides training for various types of gas and oil production and processing equipment, including vapor recovery units, other rotary equipment, and ECD’s & Burner Management systems.

Requirements:
Experience in instrumentation, controls, and electrical field work. 
Basic mechanical aptitude and understanding.
Proven sales and service prospecting experience. 
Customer Service and Interfacing is always important.
Experience/Familiarity with:
- Troubleshooting of electrical control panels, generator control panels, generators, and switchgears.
- Inspect existing control panels to insure proper function and application.
- Installation and startup of equipment.

Job Description

Position Details:
• Title: Site Coordinator
• Location: Albuquerque, NM
• Travel/Schedule:
o 12-hr Day shift: 7a – 7p on a 4-on, 3-off, 3-on, 4-off schedule.
o You may be asked to travel to other EV Group support sites on occasion, but this is generally an in-house role.
• Compensation: Target base rate ~$40/hr - $47/hr
o Bonuses/Additional Compensation: Overtime is paid at 1.5X after 40 hours; relocation assistance available.
• Benefits: Company offers an excellent benefits package with comprehensive medical/dental/vision plans, Incentive Savings Plan (ISP) / 401k, tuition assistance opportunities, paid time off, etc.

Position Description: In this role you will act as the key liaison between customer, management and on-site assigned service personnel regarding maintenance, repair, testing and/or customer training issues. This is a non-exempt position with high accountability for corporate image, integrity and results, which at times may mean extraordinary effort and working timeframes. Some specific responsibilities include:

• Manage plans and organize customer activities. Supervise, coordinate, train, motivate and guide other Fields Service Engineers.
• Work on a wide variety of complex planning activities where material or sourcing requirements are variable and special projects where customer equipment performance is key to contractual obligations and/or project deadlines.
• Assist Customer Support Management and Regional Sales Managers by understanding and communicating customer initiatives and ensuring timely closure of customer requirements.
• Instruct customers in the complete operation and maintenance of equipment.
• Assist customers in identifying and repairing equipment related process problems.
• Participate in internal meetings to facilitate the coordination of important issues including spare parts, warranty and daily/weekly priorities.
• Retrieve, compile and report equipment performance indicators to both customer and company Management.
• Keep Management informed of all tool-down situations.
• Provide technical assistance or training to less experienced personnel.
• Coordinate technical resources to track and close customer issues.
• Perform in a dynamic and challenging environment with drive and creativity.
• Preparation and delivery of related training, measuring and recording of performance progress, serving as a liaison between customer and the company.
• Provide work direction to Field Service Engineers who are also working onsite.
• Maintain all assigned equipment logs and records promptly and thoroughly.

In order to be successful in this role, you must have at least six years of engineering / technical and supervisory experience in a high-volume semiconductor (or similar) manufacturing environment. A 4-year degree in a technical / engineering discipline is preferred, but significant experience will be considered in lieu of a degree. You should have familiarity with the coordination of production operations and a strong customer-service profile, being the “face” of EV Group for the client. You cannot have been a Blue Badged Intel employee at any of their facilities within the past six months to be considered for this role.

Job Description

Position Details:
Title: Field Service Engineer – Hydraulics & Controls
Location: Anywhere, US – near a major airport!
Shift: Must be open to off shifts. Will require scheduled and call out OT as plant operating and maintenance needs dictate. Production schedules require 24-hour coverage, including rotating shift schedules are required.
Compensation: $32-$35/hr starting pay depending on qualifications and experience! All company FSEs earn $100k+ with OT, Travel Per Diem ($32/hr + 10hrs OT = $91,000) time starts when you leave the door!
Benefits: Medical, Dental, Vision, 401k Match, generous PTO, and more!
Travel: 90% internationally and domestically for short periods of time and/or longer scheduled assignments. All Travel is paid by the company and/or expensed. Great per diem rates!
Vaccine Requirement: Not Required

Position Description:
• Installs and commissions new systems within the schedule and budget provided by the project team. This includes mechanical, hydraulic, cooling water, inert gas, ultra-high-pressure fluid and gas, electrical and control systems.
• Administration and reporting of projects.
• While at a customer location, leads on-site project staff, consisting of customer maintenance crew and external contractors.
• Trains customers and company associates through both classroom settings and practical applications.
• Assures personal and site staff safety.
• Accurate and timely documentation.
• Customer relations: proactive engagement to assure customer needs are being met including remote support of customers and coworkers.
• Support of other department/sites; including spare parts, project management, and areas of engineering.
• Assists with production including but not limited to building presses, thermal barrier assemblies (TBA’s) and feed-through thermocouples.

Requirements:
This is a great position for experienced Aircraft Technicians or US Navy Nuclear Technicians. The ideal candidate will be highly motivated to travel and work on high tech processing and pressing equipment. This position is customer facing, so that will have to be a position you will feel comfortable in! Experience working on hydraulics and high-pressure systems is a must!
• 5+ years’ experience as a Field Service Engineer/Technician
• Preference to candidates with experience in modifying controls code for PLCs and HMIs, especially Rockwell and Wonderware, respectively.
• Proficiency in hydraulics, high-pressure gas, and furnaces
• Experience installing large capital equipment products.
• Experience with ultra-high pressure desired.
• Experience with remote diagnostic programs preferred but not required.
• Ability to coordinate, set priorities, and lead a large project, that includes, but is not limited to crane operations, rigging, electrical installation and plumbing.
• Ability to read and interpret hydraulic, electrical, gas, and mechanical prints, along with PLC ladder logic and function block code.
• Familiar with cooling water, pneumatic, and high-pressure systems.
• BS in Engineering preferred; AS or equivalent experience will be considered.
• Must be able to clear a background check and pre-employment drug screen.

Job Description

Position Details:
• Title: Service Technician
• Locations:
o Atlanta, GA and Waycross, GA
o Nashville, TN
o Charleston / Greer, SC
o San Antonio / Austin, TX
o Davidson, NC
o Edison, NJ
o Tonawanda, NY
o Detroit / Livonia, MI
o Elmhurst / Chicago, IL
o Menomonee Falls, WI
o East Syracuse, NY; Indianapolis, IN
o Phoenix, AZ
o New Orleans, LA
• Travel/Schedule: You generally will be home every night, servicing customers during the day in your local territory. The only overnight travel requirements will be occasional training.
• Compensation: Target base salary ~$25/hr - $32/hr depending on experience
o Bonuses/Additional Compensation: company vehicle, company iPhone / iPad, tool allownace.
• Benefits: Company offers an outstanding, comprehensive benefits package that includes Medical / Dental Insurance; Life / AD&D Insurance; Flexible Spending Accounts; Short- and Long-Term Disability; 3 weeks annual vacation; 11 annual holidays; Tuition Reimbursement; 401K with employer match; Discount Programs; Parental Leave; Employee Stock Grant; etc

Position Description: The Field Service Technician for Company's Compression Systems and Services Division serves customers by installing, troubleshooting, repairing and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic trouble shooting of compressed air equipment. In addition, you need to have knowledge of all operations and parts manuals associated with all equipment. Some other specific responsibilities include:
• Effectively communicate verbally and in writing with customers and co-workers.
• Provide technical assistance on equipment pre-commissioning and start-ups, installations, and repairs of compressed air systems, including “hands-on” work to assure equipment operates to customer’s requirement with limited guidance from the Master Technician.
• Conduct safety assessments of a continuously changing working environment.
• Document service and installation activities by completing work orders for each job, maintenance checklist and daily time sheets.
• Increase customers’ awareness of how Company products, services and solutions, such as Preventative Maintenance, Diagnostics, Audits and Leak Detection can benefit their operations.
• Maintain rapport with customers by addressing complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements.
• Explain practices, procedures and policies to reach agreement with suppliers and others outside of the job area.
• Ensure proper operation of compressed air equipment by completing preventative maintenance requirements and 47-point inspections on a wide variety of compressors, refrigerated dryers, desiccant dryers and additional compressed air components.

You will receive significant OEM training, including being paired with a Master Technician for job shadowing/OJT for the first 90 days and quarterly IR-branded classroom and on-line training. In order to be successful in this role, you should have a working knowledge of mechanical and electro-mechanical equipment and systems, ideally rotary and centrifugal air compressors, pumps, dryers, cooling towers, filtration systems, HVAC, AC/DC circuits, motors/controls, etc. You must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years. You should also have good computer skills (MS Office, basic networking, etc.).

Job Description

Position Details:
• Location: Louisville, KY or Remote (near a major airport)
• Travel Requirements: About 75%; you can realistically expect to be gone Sunday evening to Thursday evening 3x per month. You will be home most weekends, and when you are not traveling you will be performing technical support at the call center in Louisville.
• Vaccine not required
• Compensation: $27/hr
In additional to your base rate, you will receive OT (paid at 1.5x base rate >40hrs. & 2x base rate >50hrs.
Profitability bonus (averages 6% of annual base salary each year) + daily peridium when traveling of $45/per day
Realistic 1st Year W-2 ~$65K - $75K
Realistic 2nd - 3rd Year W-2 ~ $85K - $100K+ (increased with OT as result of more travel after training). Most 2nd – 3rd Year Technicians make six-figures!

Position Descriptions: Field Service Technician
As a Field Service Technician, you will be responsible for leading the start-up, commissioning, emergency service and regularly scheduled preventative maintenance service of equipment at customer locations. This is a very key front-line service role at, as you will be interacting with and directly serving customer equipment needs. You will travel to customer locations and provide the best customer equipment troubleshooting, repair, and training in operation and maintenance in the business. Every day you will communicate and coordinate information between the company and their customers to correct equipment difficulties using superb problem-solving skills.
You will provide the routine upkeep and regularly scheduled preventative maintenance and correct any equipment difficulties using superb problem-solving skills as needed to ensure company equipment continually stays fully operational. When you are not traveling to customer locations, your responsibilities will include quality control of equipment prior to shipment and technical phone support for customers (from company’s HQ). Proficiency on company systems and performance will lead to increased responsibilities for Field Service Technician promotions after your Technician Development Program and throughout your career at the company.

Requirements: Candidates must be excellent technicians with a strong electrical, electronic, and mechanical aptitude with the ability to work on and troubleshoot maintenance equipment. Candidates will be self-starters and will be comfortable working with people while troubleshooting / problem-solving or while training customers how to use equipment. Excellent communication and customer service skills are of utmost importance. You must be able to read mechanical blueprints and electrical
schematics. While not required, it is preferred you have some experience with PLC logic development and troubleshooting; company offers a PLC training program if you are not well-versed here.

Job Description

Title: Field Service Engineer
Location: Milwaukee, WI
Shift: Day Shift
Compensation: 70k-80K, 5 hours average overtime a week.
Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K), Cell phone, laptop, and company car.
Travel: Local travel within assigned territory. 20% overnight travel.

Position Description:
As a Field Service Engineer, you play a vital role in ensuring our products are operating at their peak performance. You will visit customer sites to calibrate and optimize our medical equipment, building strong relationships with our clients and providing expert technical support.

• Install and service company products, including mammography, digital mammography, bone densitometry, and mini c-arms, covering electrical, mechanical, and software components.
• Maintain high levels of customer satisfaction by delivering exceptional service and support.
• Complete all necessary service actions, system checks, and upgrades according to company procedures.
• Collaborate with other Field Engineers as needed to ensure efficient service delivery.
• Uphold regulatory requirements and quality standards to maintain a positive customer service reputation.

Requirements:

• Self-starter with the ability to work independently and travel as required.
• Strong multitasking skills, capable of setting priorities and scheduling work effectively.
• Analytical thinking and problem-solving abilities in high-pressure customer environments.
• Flexibility to work varying hours and overtime on short notice, including being on call after regular working hours.
• Mechanical aptitude and a commitment to professionalism.

Job Description

Position Details:
Title: Field Service Representative
Location: Tempe, AZ
Schedule: 5-day work week to include weekends
Shift: 5PM – 2PM
Compensation: $34-$40/hr DOEQ and shift differential (12.5%) / OT as permitted
Benefits: Company offers a competitive compensation package that includes a 401(k) plan with match; employee group dental, vision, life, and disability (short and long-term) paid for by the company; medical insurance, family dental and vision insurance, and supplemental life insurance available with reasonable employee contributions; employee assistance program; paid holidays, vacation, and sick time; flexible spending accounts; and educational reimbursement and commuter benefit programs.
Travel: Local – primarily North Phoenix, AZ
Position Description:
The company Field Service team typically supports service level activities from multiple product groups including (but limited to) Mass Flow Controllers/Meters, Liquid Controllers, IR End-point Monitors, Chemical Concentration Monitors, Wet Chemistry monitors, etc.
• Preventative Maintenance
• System Component Diagnostics/Replacement
• Electrical/Mechanical Troubleshooting
• Upgrades Installation & Qualification
• Software Troubleshooting
• Customer Training
• Report Generation
• Procedure Creation/Modification
Requirements:
• Associate of Science (or equivalent) in Electronics, mechatronics, robotics, optics, or other complimentary technical field.
• 2+ Years of service/maintenance at a semiconductor (or similar) company. y
• 5 years’ experience in optical systems and robotics.
• Experience trouble shooting electrical and mechanical subsystems.
• Basic experience reading and interpreting electrical schematics and mechanical assembly drawings.
• Basic network diagnostic capability (Windows based LAN)
• Experience working in a cleanroom environment preferred.
• Previous filed service experience interfacing with external customers is preferred.

Job Description

Position Details:
Title: UPS Field Technician
Location: Mandeville, LA
Shift: Monday – Friday | 8am – 5pm
Compensation: $22 - $23 / hour + OT (depending on experience)
First year W2 between $80K - $100K; $5,000 sign-on bonus. expect $100K - $150K by year three!
Benefits: Health, Dental, Life, and Supplemental Insurances available; Paid time off (PTO) – 3 weeks (15 days) prorated; paid holidays; up to 4% 401K match
Travel: up to 50%

Position Description | UPS Field Technician
A fully competent UPS Field Technician applies an intensive and diversified knowledge of complete UPS start-up, testing and operations. Responsible for installation, commissioning, maintaining, repairing, and providing emergency support on Batteries, Chargers, Inverters, Static Switches, and Maintenance Bypass Switches for Commercial, Telecom, and Industrial systems at customers' sites. Performs commissioning focused design reviews, prepares commissioning test procedures and reports, coordinates and oversees on-site testing. Discuss with technical support problems related to maintenance or operation of equipment. The best candidate background for this role would be someone with either extensive electronic or electrical background. Essential functions include:
• Perform initial starts-ups.
• Provide 24/7 on-call emergency services as required.
• Work with other team members to complete custom and large installation projects.
• Educate customers on basic operation of their equipment, informing them of issues they may experience and the necessary corrective actions.
• Establish, promote, and maintain excellent rapport with all customers, co-workers, sales representatives, and others as appropriate.
• Maintain and safeguard company-issued tools and equipment.
• Troubleshoot critical power systems down to the root cause and perform repairs with minimum customer downtime or site operation disruption.
• Protect company proprietary information, manuals, and records.
• Maintain vehicle in safe and operational condition and always maintain current insurance and a valid license.
• Recognize sales opportunities for critical power equipment and other add on products and link potential customers with the appropriate internal and external sales and technical resources.
• Timely and accurate completion of paperwork including Field Service Reports, timecards, and expense reports.
• Maintain technical documentation for study and/or review.
• Provide training and guidance to less experienced employees where necessary.
• Attend product specific training as necessary.
• Safely clean up electrolyte spills.

Requirements:
The ideal candidate has 4-5 years of technical training and hands-on experience in an electronic/electrical role with the US Navy or Airforce. You must also have knowledge and experience with Oscilloscopes, Multi-meters, Hydrometers, and Computer Skills, software skills (Microsoft Word and Excel).

Additional Requirements Include:
• Must have satisfactorily completed a pre-employment assessment, background screening, pre-employment physical and DOT drug screen (hair follicle).
• Must have a valid driver’s license, insurable driving history and ability to operate a motor vehicle following all traffic laws and safe, courteous driving habits.
• Must be legally eligible to work in the United States without employer sponsorship.

Job Description

Position Details :
Title: Field Service Technician
Location: Syracuse, NY
Shift: 7am-4pm Monday-Friday
Compensation: $35/hr +$4/hr added when traveling, $780/yr phone, $100/yr luggage, per diem $75
W2 Looks like $100k
Benefits: Health, dental, vision. Short-term/long-term disability, life insurance, 401(k)
Travel: 80%, Monday-Friday on the road, home on weekends.
Vaccine Requirement: Not Required
Position Description:
As the Field Service Technician, you will perform the Installation, integration, maintenance, and troubleshooting of a complete range of world-class case packers, vertical robotic products, and palletizers. You will travel Monday through Friday and be home for the weekend. Your team supports 3,600 machines nationwide.
Requirements:
The ideal candidates for the Field Service Engineer role should live within 1 hour of a major airport. You should have 3 years of electromechanical experience. The company places a strong emphasis on candidates who have a personality customer focused and can seamlessly integrate into the role and contribute immediately. Should know how to navigate PLC systems. Should be able to troubleshoot 480v, 24v circuits. Preparedness to discuss hands-on knowledge with specific examples is crucial, and the employer highly regards individuals with experience in the military. You must be willing to travel this is a high travel position, at customer sites Monday-Friday, home on weekends.

Job Description

Position Details :
Title: Field Service Technician
Location: Roanoke, VA
Shift: 7am-4pm Monday-Friday
Compensation: $35/hr +$4/hr added when traveling, $780/yr phone, $100/yr luggage, per diem $75
W2 Looks like $100k
Benefits: Health, dental, vision. Short-term/long-term disability, life insurance, 401(k)
Travel: 80%, Monday-Friday on the road, home on weekends.
Vaccine Requirement: Not Required

Position Description:
As the Field Service Technician, you will perform the Installation, integration, maintenance, and troubleshooting of a complete range of world-class case packers, vertical robotic products, and palletizers. You will travel Monday through Friday and be home for the weekend. Your team supports 3,600 machines nationwide.

Requirements:
The ideal candidates for the Field Service Engineer role should live within 1 hour of a major airport. You should have 3 years of electromechanical experience. The company places a strong emphasis on candidates who have a personality customer focused and can seamlessly integrate into the role and contribute immediately. Should know how to navigate PLC systems. Should be able to troubleshoot 480v, 24v circuits. Preparedness to discuss hands-on knowledge with specific examples is crucial, and the employer highly regards individuals with experience in the military. You must be willing to travel this is a high travel position, at customer sites Monday-Friday, home on weekends.

Job Description

Position Details: Field Service Tech
• Location: Bellingham WA/Seattle WA (30-45 minutes of each in the direction)
• Shift: M-F-8 hours shifts, 5 days a week pending active outages/projects
• Travel: covers a plant in Elma, WA- Must travel to site in Elma 1-2 times every 2 weeks.
• Compensation: $80k - $87k + Overtime pay on top of salary- When on call over the weekend you'll be paid out $75 per day (up to $7,800 per year), plus a minimum of 4 hours of O/T at 1.5X your hourly rate for any service call. Company pickup truck provided that may be used for daily commuting (~$14k yearly value according to AAA). Timecard Pay Clock begins when you leave your house and ends when you arrive home (daily).
• Benefits: Comprehensive health, dental, vision, and so much more
• Vaccine Requirement: None
Position Description:
The On-Site Air Separation Field Service Technician is responsible for the safe, reliable, and efficient operation of the Seattle, WA and Elma, WA plants. The plant is located on a customer location. The technician must be able to produce results with minimal supervision and has primary responsibility for their assigned plants. The technician is supported through managerial supervision, lead technicians, engineers, sales, and other technical support. The technician will travel to support locations outside the assigned area and may be asked to assist in training and development. The technician makes decisions which require coordination of interrelated tasks. The employee develops conceptual solutions to moderately difficult, non-routine issues/problems and provides guidance on planning and technical leadership of projects.
Responsibilities:
• Maintain safety, quality, and compliance activities at each assigned plant location
• Perform routine maintenance and calibrations on a variety of industrial plant equipment
• Troubleshoot and diagnose plant issues
• Manage site operations with minimal supervision to meet product specifications er production efficiency
• Coordinate contractors and resources, both internal and external to Company, to support plant maintenance and audits
• Review and interpret process er instrumentation diagrams and schematic wiring diagrams
• Complete self-guided training assignments er activities to advance comprehension of the position's responsibilities
• Manage procurement, purchasing and billing for the plant
• Maintain a safe, clean, and organized facility
• Drive a service truck up to 2 or 3 hours per day and up to 8 hours on occasion
• Occasionally assist or direct the training and development of new employees
SKILLS and ABILITIES:
• Safety awareness and procedures
• Safe driving
• Troubleshooting and diagnostics
• Maintenance and repairs
• Process understanding, process control schematic interpretation
• Computers, Microsoft applications, process control computer systems (HMI), maintenance and compliance documentation
• Communications, both verbal and written
• Quality controls, analyzers
• Organization and time management
• Procurement processes

Experience:
2-5 years of Operations experience highly desirable in many of the following fields:

• High school diploma required; Associate degree in technical field preferred
• Experience in air separation plant technology, compressors, pumps, and/or process/manufacturing operations is preferred
• Mechanical &/or electrical troubleshooting aptitude required
• Background in instrumentation, including the ability to measure, control, and analyze variables using specialized mechanical or electronic devices
• Must be on call during weekdays and for weekends (weekends are paid); coverage rotates among area personnel
• Must occasionally travel for training and operations support activities
• Must be able to push, pull, move and/or lift a minimum of 75 pounds

Job Description

Position Details:
• Title: Field Technical Trainer Applications Specialist
• Location: Northeast Indiana
• Compensation: $25-32/hr + OT + Per diem($59/day) and EOY Bonus
• Benefits: Health/Dental/Vision insurance, PTO.
• Shift/Travel: Travel up to 100% of the time based on customer training requirements. Travel and training generally conducted Monday – Friday.

Position Description:
As a Field Technical Trainer Applications Specialist, you will conduct internal and/or external training courses for both customers, or Company personnel, and provides direct support to the Laser Applications Support team.
• Conducts training courses for both customers and Company personnel on the operation and maintenance of laser systems; the use of the entire Company Elements Software suite for programming parts and managing production; as well as other important topic areas as required.
• Assists in the development and improvement of training programs, including outlines, guides, procedures, and other resources.
• Supports testing of new machine and software features, options, settings, technology, and versions for incorporation into training and field service operations.
• Helps develop documentation for distribution to customer and Company personnel to improve their understanding and proper use of Company products.
• Supports customers by providing technical counsel and solutions to specific technical issues/Service Tickets.
• Understands technical issues to the point of being able to make recommendations and/or refer the matter to a subject expert.
• Maintains a positive rapport and business relationship with customers by providing outstanding customer service

Requirements:
• 4+ years of military training in any technical background and either Instructor qualified or seasoned in providing structured classes to personnel.
• Ability to convey material to large audiences in a seamless, coherent manner.

Job Description

Position Details:
• Title: Field Service Technician Bending
• Location: San Francisco, CA
• Shift: Monday-Friday 7:00am-5:00pm
• Travel: Dispatched from home to service calls with an occasional overnight
• Compensation: $28/hr. First Year W2 should be between $75-85k
o Bonuses/Additional Compensation: + Per Diem + Car Allowance + Mileage + OT
• Benefits: Comprehensive benefits including: medical, dental and vision insurance, 401(k), profit sharing, Long-term disability, 12 paid Holidays
• Vaccine Requirement: None

Position Description:
A Field Service Technician will support customers with (but not limited to) company Lasers and Press Brakes, install, service, facilitate operational training, network, programming training, software training, application training, and laser automation training. The duties are not exclusive of performing the same functions for Punch Press and combination machines, including automated material loading/unloading machines. This technician will troubleshooting mechanical, hydraulic, pneumatic, electrical, and control systems as well as networks. The technician must be able to precisely follow layout drawings and blueprints used in the installation of equipment, complete status (service) reports daily and expense reports on a weekly basis with excellent customer relations and follow-through. This position requires managing the total equipment installation process at the customer site entailing the use of hand tools, climbing, bending, and stooping. Daily duties also involve operation, applications, software, and part programming capabilities, and customer training of such while using the company applications software used in-line control and part programming.

Requirements:
• 2 years of related work experience
• Heavy preference on electrical aptitude but will look at mechanically inclined as well
• Ability to analyze and repair mechanical, hydraulic, pneumatic, optical and electrical systems.
• Ability to use hand tools, Volt/Ohm meter and Oscilloscope.
• Working knowledge of computers and Windows OS.
• Ability to read and interpret mechanical and electrical drawings.
• Being accountable and responsible to service and support a customer through all aspects of the customer’s ownership of the machine.

Job Description

Position Details:
• Title: Field Service Rep
• Locations:
o Houston, TX
o Boston, MA
• Travel/Schedule: Primarily local (minimal overnights per week); you generally will cover customers in your assigned area with occasional travel outside of the territory.
• Compensation: Target Base Salary ~$66K - 80K
o Bonuses/Additional Compensation: Overtime + Per Diem + mileage / gas reimbursement
o Benefits: Company offers an industry-standard corporate benefits package to include Medical / Dental / Vision, company matched RRSP/DPSP, a generous paid time off (PTO) program, Life Insurance, Flexible Work Schedule, a profit sharing-program and opportunity for personal and professional growth.

Position Description: Company provides top of the line, full and partial automation solutions for both direct mail and retail pharmacies. The OptiFill and RIVA service groups provide support and expertise to the customers on Company equipment and product lines. Service Representative(s) will be primarily responsible for providing Level 2 technical support to customers and third-party Level 1 support vendors, along with managing and maintaining the relationship with the customers on behalf of Company. You will specifically:
• Focus on customer needs and satisfaction by troubleshooting, installation, validation, maintenance and service repair needs on pharmacy automated equipment.
• Perform 2nd Level hardware preventive and corrective maintenance, as well as some software maintenance.
• Schedule 1st Level (3rd party) resources, including preventative maintenance and service calls.
• Monitor and support 1st Level (3rd party) resources to complete emergency break fix service calls.
• Support the facility group with any enhancements or upgrades that may impact the operation of the Company system by providing information and technical knowledge for a successful implementation.
• Work with the facility (customer) to schedule appropriate downtime for preventive and corrective maintenance.
• Provide a summary of work performed at the frequency and detail required by the facility to document the servicing of the system.
• Preplanned service calls outside of normal business hours may be required to accommodate user schedules, ex: preventative maintenance may be conducted during the evening.

In order to be successful in this role, you should have at least 5 years’ experience in the troubleshooting, maintenance and repair of Electronic / Electrical and computerized electro-mechanical systems. A good mechanical aptitude is desired, as is some level of expertise with computers (software, remote diagnostics, windows-based networking etc). Experience and knowledge of troubleshooting robotics and/or automated systems is ideal. And you must be service-minded and customer-focused.

Job Description

Position Details:
• Title: Field Technical Trainer Applications Specialist
• Location: Cleveland, OH
• Compensation: $25-32/hr + OT + Per diem($59/day) and EOY Bonus
• Benefits: Health/Dental/Vision insurance, PTO.
• Shift/Travel: Travel up to 100% of the time based on customer training requirements. Travel and training generally conducted Monday – Friday.

Position Description:
As a Field Technical Trainer Applications Specialist, you will conduct internal and/or external training courses for both customers, or Company personnel, and provides direct support to the Laser Applications Support team.
• Conducts training courses for both customers and Company personnel on the operation and maintenance of laser systems; the use of the entire Company Elements Software suite for programming parts and managing production; as well as other important topic areas as required.
• Assists in the development and improvement of training programs, including outlines, guides, procedures, and other resources.
• Supports testing of new machine and software features, options, settings, technology, and versions for incorporation into training and field service operations.
• Helps develop documentation for distribution to customer and Company personnel to improve their understanding and proper use of Company products.
• Supports customers by providing technical counsel and solutions to specific technical issues/Service Tickets.
• Understands technical issues to the point of being able to make recommendations and/or refer the matter to a subject expert.
• Maintains a positive rapport and business relationship with customers by providing outstanding customer service

Requirements:
• 4+ years of military training in any technical background and either Instructor qualified or seasoned in providing structured classes to personnel.
• Ability to convey material to large audiences in a seamless, coherent manner.

Job Description

Position Details:
Title: Field Service Technician
Location: Atlanta, GA
Shift: Days (7:30 am – 3:30 pm EST)
Compensation: $70-$75k & Bonus
Benefits: 401K, MED, DEN, VIS plus more!
Travel: 75% US and some international travel may be required.

Position Description:
In the role of Field Service Technician, you will be the face of Company and provide customer support for both installed systems as well as for new installations. You will diagnose, troubleshoot, repair, and debug electro-mechanical equipment and take responsibility for continued customer satisfaction. This opportunity provides a lot of variety and exposure to different clients, territories, and various industries with 75% travel. It is an attractive position for candidates who like the challenge of facing technical issues in front of demanding customers.
• Installation and commissioning of state-of-the-art vision inspection systems across the United States as well as internationally.
• Maintenance and troubleshooting of equipment on customers’ request.
• Training of customers worldwide.
• Work with clients and assume responsibility for continued customer satisfaction, coordinate activities with customers.

Requirements:
This is a great opportunity for US Navy ETs, ATs, FCs and the like! A strong electronics aptitude and background will make you a great fit! If you have hobbies centered around programming or robotics, this is the career for you!
• Technical education or equivalent work experience.
• 1-5 years of field service experience with primarily electrical and electro-mechanical equipment.
• Strong customer relations skills and experience working in a service environment.
• Proven self-starter who can work independently.
• Spanish language skills are a plus.

Job Description

Position Details:
Title: Field Service Technician
Location: Remote, home-based position in greater Las Vegas, NV. You will report into the local service center on Monday morning for your weekly field service dispatch for the week.
Shift: Primarily Mon.-Fri. normal daytime hours; otherwise as needed/required for emergency service.
Compensation: $25-$42/hr. starting base rate based on skills and experience + $2/hr. field service pay + O/T after 8 hours worked daily + bonus based on branch performance and company profitability + vehicle for all service travel & work + cumulative pay raises and incentives for progression through professional development skill grades & certifications. Annual W2 $65K-$105K+!
Benefits: A comprehensive summary of benefits will be provided to all selected candidates.
Travel: Servicing customers typically within 2–3-hour radius depending on location. Will be home every night.

Position Description: As the heart of the company, the Field Service Technician safely performs service, routine and emergency maintenance, installation, and repair at customer sites with world-class customer service. In this role you will be responsible for fixing equipment and systems and making repair recommendations to customers. You will work with other service technicians and associates to ensure all scheduled work is performed safely and to the customer's satisfaction.

Key responsibilities include:
• Service, repair, modify, diagnose, and rebuild primary, secondary, and standby equipment & systems.
• Failure analysis, emergency field service, and repairs for customers.
• Operate, drive, and maintain company service trucks and onboard parts inventory for service work.
• Check/repair all primary, supporting, and standby systems for optimal, efficient, and safe operations.
• Operate load banks and record instrumentation for safe operations.
• Stay current/up to date on product changes, specifications, and updates for customer service.

Requirements: Good, safe troubleshooting skills and experience on industrial or facilities systems.
• 3+ years of experience servicing power generators.
• Strong working knowledge of electrical systems, circuitry, and diesel engines.
• Familiarity with fire pump drivers, fuel/cooling, and similar/related transmissions/engine systems.
• Good mechanical aptitude – any experience on gears, drives, motors, controls, brakes is great.
• Work in the field and in some cases at heights or in tough/dirty/weather-affected environments.
• Basic tools for service work as a maintenance professional. Company offers a Tool Insurance program.
• Current driver’s license and excellent driving record.

Job Description

Position Details:
• Title: Field Service Rep
• Locations:
o Houston, TX
o Boston, MA
• Travel/Schedule: Primarily local (minimal overnights per week); you generally will cover customers in your assigned area with occasional travel outside of the territory.
• Compensation: Target Base Salary ~$66K - 80K
o Bonuses/Additional Compensation: Overtime + Per Diem + mileage / gas reimbursement
o Benefits: Company offers an industry-standard corporate benefits package to include Medical / Dental / Vision, company matched RRSP/DPSP, a generous paid time off (PTO) program, Life Insurance, Flexible Work Schedule, a profit sharing-program and opportunity for personal and professional growth.

Position Description: Company provides top of the line, full and partial automation solutions for both direct mail and retail pharmacies. The OptiFill and RIVA service groups provide support and expertise to the customers on Company equipment and product lines. Service Representative(s) will be primarily responsible for providing Level 2 technical support to customers and third-party Level 1 support vendors, along with managing and maintaining the relationship with the customers on behalf of Company. You will specifically:
• Focus on customer needs and satisfaction by troubleshooting, installation, validation, maintenance and service repair needs on pharmacy automated equipment.
• Perform 2nd Level hardware preventive and corrective maintenance, as well as some software maintenance.
• Schedule 1st Level (3rd party) resources, including preventative maintenance and service calls.
• Monitor and support 1st Level (3rd party) resources to complete emergency break fix service calls.
• Support the facility group with any enhancements or upgrades that may impact the operation of the Company system by providing information and technical knowledge for a successful implementation.
• Work with the facility (customer) to schedule appropriate downtime for preventive and corrective maintenance.
• Provide a summary of work performed at the frequency and detail required by the facility to document the servicing of the system.
• Preplanned service calls outside of normal business hours may be required to accommodate user schedules, ex: preventative maintenance may be conducted during the evening.

In order to be successful in this role, you should have at least 5 years’ experience in the troubleshooting, maintenance and repair of Electronic / Electrical and computerized electro-mechanical systems. A good mechanical aptitude is desired, as is some level of expertise with computers (software, remote diagnostics, windows-based networking etc). Experience and knowledge of troubleshooting robotics and/or automated systems is ideal. And you must be service-minded and customer-focused.

Job Description

Position Details:
Title: Test Supervisor
Location: Dallas, TX
Shift: Monday – Friday normal day hours; otherwise as needed/required
Compensation: $70K-$80K
Benefits: An overview of the company’s outstanding total benefits program will be provided to selected candidates.
Travel: None

Position Description: The Test Supervisor directs, coordinates, and prioritizes production test activities for products, including test strategy and procedures, test equipment and the leadership test technicians. In this role you will mentor and develop the skills of the production test department to effectively and efficiently test and debug high voltage, high-power, top-level assemblies along with associated sub-assemblies and components, providing training as needed. It will be important to use your experience in testing and troubleshooting both analog and digital circuits. Company’s products range from 2KVA to 200KVA AC and DC power and frequency converters as well as a limited amount of small RF systems. You will also work with management and engineering personnel to establish and ensure product performance and reliability according to established criteria and standards and provide feedback to Design Engineering regarding appropriate test strategies, issues and/or anomalies discovered during production test and recommend changes to the system to support the overall cost and performance expectations of the systems being tested. Key responsibilities include:
• Lead and support test technicians, conducting performance reviews & recommending improvements.
• Schedule and assign technicians to ensure fulfillment and to meet business/customer demands.
• Track and fulfill production testing job orders and work with various departments for product testing.
• Assist in testing activities, troubleshooting, training, and demonstrating a “hands-on” approach.
• Mange fiscal requirements for production testing, capital equipment, and staffing needs.
• Support field service and product engineering design, development, and validation of new products.
• Promote and ensure compliance with all safety requirements, standards, and policies.

Requirements: This is a great opportunity for a transitioning or former military Electronics Chief or equivalent candidates. Candidates must have an electrical/electronics degree from an accredited university, technical institute or equivalent military training and have at least 3+ years of supervisory/leadership experience and 5+ years of recent experience in digital/analog maintenance disciplines, including experience working with higher power, 3-phase voltage systems. Any power distribution systems experience is a plus! Candidates must have strong troubleshooting of electronics equipment and systems to the component level, including ability to read and interpret schematics and wire lists, test procedures and data sheets and be proficient with standard test equipment such as multimeters, oscilloscopes, meters, testers, imagers, etc., along with good working knowledge of Windows.

Job Description

Position Details:
• Title: Field Technical Trainer Applications Specialist
• Location: Detroit, MI or within 1 hour of a major airport in Michigan
• Compensation: $25-32/hr + OT + Per diem($59/day) and EOY Bonus
• Benefits: Health/Dental/Vision insurance, PTO.
• Shift/Travel: Travel up to 100% of the time based on customer training requirements. Travel and training generally conducted Monday – Friday.

Position Description:
As a Field Technical Trainer Applications Specialist, you will conduct internal and/or external training courses for both customers, or Company personnel, and provides direct support to the Laser Applications Support team.
• Conducts training courses for both customers and Company personnel on the operation and maintenance of laser systems; the use of the entire Company Elements Software suite for programming parts and managing production; as well as other important topic areas as required.
• Assists in the development and improvement of training programs, including outlines, guides, procedures, and other resources.
• Supports testing of new machine and software features, options, settings, technology, and versions for incorporation into training and field service operations.
• Helps develop documentation for distribution to customer and Company personnel to improve their understanding and proper use of Company products.
• Supports customers by providing technical counsel and solutions to specific technical issues/Service Tickets.
• Understands technical issues to the point of being able to make recommendations and/or refer the matter to a subject expert.
• Maintains a positive rapport and business relationship with customers by providing outstanding customer service

Requirements:
• 4+ years of military training in any technical background and either Instructor qualified or seasoned in providing structured classes to personnel.
• Ability to convey material to large audiences in a seamless, coherent manner.

Job Description

Position Details:
Title: Field Service Technician
Location: Southern Cal (San Diego/ LA) (with hour and a half from international airport)
Shift: Mon-Fri. Revolving on call weekends (On Call schedules put out for each calendar year so will know when on call) + Guaranteed 40/ hrs a week. If on call, paid for 8 hours even if not called out.
Compensation: $37-$42/hr + $620 month vehicle stipend – Gas and vehicle services covered by company; personal and business use + $150 extra a day when on call
Benefits: Comprehensive Corporate Benefits Package; Company paid Med/ Den/ Vis
Travel: 75%. Travel is M-F unless scheduled for on call. Average 3-4 days traveling.
Vaccine Requirement: Not Required

Position Description:
Responsible and accountable to travel to customer sites to install, service and repair food
processing machinery. use deep technical knowledge to assist with and provide guidance in the
testing of company technologies and to provide assistance on troubleshooting issues for
complex customer installations. The position is also responsible to generate and distribute
technical reports regarding testing results.

Requirements:
• High School diploma or equivalent.
• A well-rounded Mechanical and Electrical Background
• Knowledge/ experience with pneumatic, hydraulic power systems or control systems are a plus.
• Strong active listening skills
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Ability to read diagrams, schematic drawings, engineering specifications and manuals to determine work procedures.

Job Description

Position Details:
Title: Early Career Field Service Technician
Location: Cary, NC
Shift: Day shift
Compensation: 60k-65k
Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K)
Travel: 70%
Vaccine Requirement: None

Position Description:
The company Early Career Program is designed to cultivate the next generation of field technicians through a comprehensive 24-month training initiative. This program includes both classroom training and practical, on-the-job experience with seasoned Field Service employees. Trainees are exposed to a broad range of Power Delivery applications such as installation, commissioning, maintenance, and retrofits, as well as advanced-level field service functions including power system studies, protective relays, project management, and data center startups. After successfully completing the program, participants are eligible to advance to the role of Associate Field Service Technician, equipped with the knowledge and experience required to excel in the field.
• Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
• Trainees complete 12 months of classroom and hands-on training to acquire foundational skills.
• Participants engage with mentors to learn the necessary skills and objectives to become trusted advisors to customers.
• Trainees disassemble, inspect, reassemble, and test equipment at company factories to gain a thorough mechanical and electrical understanding of the products.
• Participants obtain company factory-based certifications for all legacy and active products to ensure proficiency in product handling and maintenance.
• Trainees learn how to write technical reports, order materials, secure quotations, and prepare job status reports, all of which are essential for delivering superior customer service.
• The final city-based location for each trainee is determined based on resource needs and individual skillsets towards the end of the program, taking into account any specific location preferences, although these cannot be guaranteed.

Requirements:
• High School diploma/GED with 4 years of related experience, or Associate’s degree with 2 years of experience, or Bachelor’s degree
• Ability and willingness to possess and maintain a valid passport and driver's license (or other US government ID cards, as needed)

Job Description

Position Details:

Title: Customer Care Coordinator (Diagnostics & Laboratory Service)
Location: Cary, NC w/ 5 Remote Days per month (after training completed)
Shift: 24-hour call center, you will work 5 days a week, 8-hour days (plus an hour lunch) on a set shift; current shifts available:
Monday – Friday, 9am – 6pm

Compensation: $19/hour, to start
Benefits
Short and long-term Disability Program
Paid Vacation, Personal and Holidays
401(k) Plan
Medical/Dental/Vision/Life Insurance
Travel:
COVID Vaccination: Not required.

Responsibilities

Acting as a customer service facilitator, the Regional Operations Coordinator will partner with the company customers to coordinate the planning and service delivery of field resources to complete reactive and proactive service activities, ensuring optimal operational availability of the customer’s diagnostic and testing equipment for the purposes of quality patient care.
This individual will effectively deploy resources within the service organization to ensure service activities are appropriately aligned with contractual agreements, directing large teams in the completion of highly variable work streams, while reducing potential scheduling conflicts which may delay resolution. They are accountable for delivering world-class customer experience by providing 24/7 support, and responsible for the timely and accurate scheduling of service events by properly communicating and managing time sensitive workload.

Coordinate the planning and delivery of systematic service delivery: call handling, service scheduling, parts ordering, appointment confirmations, improving customer confidence and driving value of the company products and services.
Work closely with cross-functional teams to ensure a positive customer experience.
Monitor customer requests and overall system compliance to confirm equipment readiness for patient care.
Support on-site customer facing personnel i.e. Regional Service Manager/Customer Service Engineer in meeting customer expectations as needs vary throughout system lifecycle.
Document customer satisfaction issues and escalate through appropriate channels.
Facilitate cross-functional awareness of customer needs between internal stakeholders to minimize unintended conflicts or negative impacts on customer operations.

In the Customer Care Center, there are 3 core responsibilities, Front line phone and customer support, Dispatching of Field Service Engineers and coordinating service; and Coordination of/scheduling of service activities for Equipment PMs and Updates.

The Customer Care Center is a 24/7 operational call center that is not “technical support” in nature. You will coordinate services between customers and field engineering staff. You will receive inbound and conduct outbound calls. Training is a combination of both classroom and hands on training that in entirety is approximately 6-8 weeks in length. Your specific responsibilities will include:

Responds to incoming inquiries and/or requests regarding medical equipment service request from customers.
Demonstrates strong customer orientation.
Demonstrates strong communication skills.
Appropriately discusses and promotes company services and products based on customer needs.
Must successfully exhibit change management capability, customer focus, and high levels of integrity.
Articulate, positive attitude and professional.
Ability to effectively listen to customer needs and in handling phone inquiries and documenting within the appropriate technology.
Strong attention to detail and the ability to multitask in a face paced environment.
Ability to listen to and accurately follow direction provided by management of the customer service group.
Assists with investigating and resolving routine problems and recognizes when to escalate customer issues.
Assists in order tracking, price quoting, and scheduling.

Requirements:

The company is looking for candidates with 2+ years of experience in a customer relationship related role, in a fast-paced environment.
Positive attitude and passion for customer service.
Successfully manage competing priorities while achieving key performance indicators and maintaining a high level of quality.
Experience communicating ideas and rationale to internal teams and customers.
Must have excellent interpersonal skills, interact favorably with others and skilled at maintaining positive relationships while working to resolve problems and maintaining a high level of professional integrity.
Excellent organizational skills with an ability to manage time and prioritize based on impact and criticality of the issues.
Good PC skills (MS office software like Word, PowerPoint, Excel and Outlook)
Candidates must possess great oral and written communication skills.
Prior Call Center or Sales experience is ideal.
Associates Degree, or equivalent, preferred.
Displays high levels of collaboration and influence.
Strong business acumen, the ability to understand information and processes provided by the company and to clearly schedule and take notes in the systems as needed to document all customer calls. Proficient Microsoft Office Suite skills are a must! Must demonstrate abilities in Word, Excel, and Outlook.

Interview Process:

30-Minute Online Panel Interview (camera and audio will be required) with a couple of company Call Center managers
Offer
Background Check & Drug Screen

Keys to Successful Interview:

The company will conduct a behavioral-based interview. Understand the STAR (Situation, Task, Actions, and Results) format when answering questions.
Be able to share several examples of how your organizational skills have made you successful.
Show that you are detailed-oriented and can produce a quality plan to fix a problem.
Be careful to not use slang terms during the interview. Remember your audience! Your customers will be professionals like Doctors, Nurses, Radiologists, etc.
Ability to multi-task while staying cool under pressure.
Strong Microsoft office is essential. You will work a desk with multiple screens and programs running at the same time.

Job Description

Position Details:
Title: Field Service Technician
Location: Chicago, IL
Shift: Typically, day shift and must be flexible for travel between Madison and Chicago region
Compensation: $30 - $32/hourly starting annualized wage depending on experience and qualifications plus OT
Benefits: Full benefit package which includes Holiday pay, 401K, Medical and Dental, generous vacation (PTO) and room for advancement. Company vehicle provided.
Travel: Must be flexible for travel within the greater Chicago region
Vaccine Requirement: Not required but encouraged.

Position Description:
Maintains and repairs stationary steam boilers and boiler house auxiliaries by performing the following duties. Diagnose the cause of equipment malfunction or failure. Disassembles repairs and reassembles components and units as required. Adjusts and calibrates equipment to operating specifications. Assembles and installs new units as required. Sells Assured Preventive Maintenance Programs, service & repair parts, compounds, and chemicals.
• Receives working instructions, work orders, blueprints, or drawings from supervisor.
• Reviews job requirements and verifies that the required tools, equipment, parts, material, and manuals are part of the service vehicle inventory.
• Diagnoses the cause of equipment malfunction or failure by interviewing customer, using appropriate monitoring and test equipment.
• Disassembles, repairs, and reassembles units as required.
• Uncrates and assembles new units according to specifications.
• Trains customer-operating personnel.
• Cleans or directs other workers to clean boilers and auxiliary equipment.
• Inspects and repairs boiler fittings such as safety valves, regulators, automatic control mechanisms, and water columns, and auxiliary machines such as pumps, draft fans, stokers, and burners.
• Replaces damaged boiler tubes and plates.
• Repairs or replaces high-pressure piping. Patches boiler insulation, Paints surface of equipment. Performs water pressure test by pumping water into system to determine location of leaks.

Requirements:
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Six (6) years’ experience in related field or three (3) years related experience with technical school background or two (2) years Company product mechanical experience.

Job Description

Title: Field Service Representative
Location: NC,SC,AL,(ATL)
Shift: Day shift
Compensation: Base pay-$55k-70k+(OT)|$550/monthincarallowance +gas,tires andoilchanges
Benefits: Medical, Dental, Vision, a 401(k) match, Flexible Spending Accounts, AFLAC, Group Term Life Insurance, Optional Life Insurance
Travel: Extensive travel in locally and some in region, up to 90% – On the road routinely to visit customer sites. Overnight travel required away from home 3-4 nights a week.
Vaccine Requirement: No
Veteran Profile: Any Nukes-EM, GSE, GSM, Aviation Electrician, Engineman
Position Description:
Looking for customer service skills as well as technical aptitude. They want a self-starter that has the maturity to work autonomously. Great opportunity here to work for an established company in a stable industry. Convey that you’re committed to excellence and are dependable.
• Install and service all equipment represented by our company
• Assist our customers in the resolution of problems they may encounter
• Identify and correct hardware failures, software discrepancies, or programming problems
• Instruct on proper use regarding applications, operation and maintenance
• Provide telephone consultation for customers and Stile’s personnel with problems on our equipment
• Recommend corrective action and troubleshooting approaches
• Assist in training other Field Service Representatives and the customers in the use, operation, adjustments, and proper maintenance procedures for our equipment.
• Up to 90% travel as
Requirements:
• Mechanical, electrical/electronic skills
• Experience with computers, pneumatics and hydraulics
• Experience in the woodworking industry a plus
• Completion of Field Service training program or prior experience in N/C or P/C service/maintenance or maintenance/operation experience on woodworking machinery.
• Comfortable with travel requirements

Job Description

Title: Finishing Field Service Representative
Location: NC,SC,AL,(ATL)
Shift: Day shift
Compensation: Base pay-$55k-70k+(OT)|$550/month in car allowance +gas,tires and oil changes
Benefits: Medical, Dental, Vision, a 401(k) match, Flexible Spending Accounts, AFLAC, Group Term Life Insurance, Optional Life Insurance
Travel: Extensive travel in locally and some in region, up to 90% – On the road routinely to visit customer sites. Overnight travel required away from home 3-4 nights a week.
Vaccine Requirement: No
Veteran Profile: Any Nukes-EM, GSE, GSM, Aviation Electrician, Engineman, any candidate with sanding/finishing exp working for Sherwin Williams or other paint/finishing companies

Position Description:
Looking for customer service skills as well as technical aptitude. They want a self-starter that has the maturity to work autonomously. Great opportunity here to work for an established company in a stable industry. Convey that you’re committed to excellence and are dependable.
• Install and service all equipment represented by our company
• Assist our customers in the resolution of problems they may encounter
• Identify and correct hardware failures, software discrepancies, or programming problems
• Instruct on proper use regarding applications, operation and maintenance
• Provide telephone consultation for customers and Stile’s personnel with problems on our equipment
• Recommend corrective action and troubleshooting approaches
• Assist in training other Field Service Representatives and the customers in the use, operation, adjustments, and proper maintenance procedures for our equipment.
• Up to 90% travel as

Requirements:
• Experience sanding/finishing exp or for Sherwin Williams or other paint/finishing companies
• Mechanical, electrical/electronic skills
• Experience with computers, pneumatics and hydraulics
• Experience in the woodworking industry a plus
• Completion of Field Service training program or prior experience in N/C or P/C service/maintenance or maintenance/operation experience on woodworking machinery.
• Comfortable with travel requirements

Job Description

Position Details:
Title: Field Service Technician
Location: Orlando, FL – the ideal candidate will live East of Orlando between Daytona, and Melbourne.
Shift: M-F normal business hours, with extended OT as required
Compensation: $55,000 - $65,000 plus bonuses based on revenue generation, with consideration given to attitude, team play, neatness, timely paperwork, and care of company assets.
Benefits: Company provides comprehensive health and insurance benefits for its employees as well as a stock option plan. The company offers competitive paid vacation time, sick leave, and holidays.
Travel: This is a field service position, so anywhere from 1-3 nights per week you could be on the road. The company provides you with a car and travel per diem.
Vaccine Requirement: Not Required

Position Description:
The Field Service Technician is responsible for the service, installation, and repair of automated pump stations, pump controls, piping, valves, and related equipment, within his assigned operating area. He is expected to identify opportunities for both new equipment and service sales, and work with both his Regional Field Service Manager and the Inside Sales Manager, as required, to secure orders for the company. As a representative of the company in direct contact with end-user customers, the Field Service Technician is expected to conduct himself in a highly professional manner at all times.
• Troubleshoot mechanical and electrical issues on automated pump systems.
• Use a multimeter, process meter, megger, vibration meter, laser alignment tool, and other instruments to diagnose pump motors and control issues.
• Instruct customers on proper procedures for operating and maintaining equipment.
• Install pump stations, pumps, and motors using cranes and other heavy equipment.
• Set up and maintain telemetry networks utilizing radios, cellular modems, DSL lines, etc.
• Perform pump station preventive maintenance.
• Promote sales of company products and services to solve customer problems.

Requirements:
The ideal fit for this role is a military veteran technician with an electronics or electrical background. Must be able to work independently and be able to adapt well to a constantly changing schedule.
• Excellent communication skills, strong mechanical aptitude, and the ability to learn to read and interpret wiring schematics, mechanical drawings, and technical literature.

Job Description

Position Details:
Title: Technical Support Center Engineer
Location: Kennesaw, GA
Shift: Dayshift (8-5)
Compensation: $80,000 - $85,000 Base Salary + Bonus of 4K-5K anually
Benefits: Full Comprehensive Benefits Package (Health, Dental, Vision), HSA and FSA + 401k match
Travel: Desk 70-80%, Travel 20-30%, overnights less than 5%

Position Description:
The Technical Support Center Engineer will troubleshoot electronic and electromechanical systems based on schematics and mechanical drawings and provide technical support to customers and Company sales and service staff regarding testing equipment, calibration equipment, procedures, software support, application support, and system validation. This engineer will assist the service operations team with technical questions and administrative details, help customers with testing equipment, software, or application questions through various channels. This role will act as a liaison between customers and production/engineering departments for complex issues and actively manage open installations and warranty claims. This Technical Support Center Engineer will perform in-house repairs, testing system modernizations, and rebuilds as needed, modify customer specifications and design new test methods when required, conduct field visits as necessary, depending on the complexity of the issue or availability of the field service team, and assist with calibration equipment or urgent part needs for the field service team.

Requirements/ Relevant Experience:
• Associate’s degree or vocational apprenticeship with at least 3 years of job-related technical experience.
• Excellent communication skills to articulate instructions over the phone for technical calls/online.
• Proficiency in Excel, Outlook, Word, and PowerPoint, with strong computer skills.
• Knowledge of electrical and mechanical troubleshooting, minimal programming experience, machining experience, and/or welding.
• Preferred experience with materials testing software (e.g., testXpert).
• Proficiency in CRM software, such as Microsoft Dynamics, is highly desired to effectively manage customer interactions, track support cases, and maintain accurate documentation.
• Willingness to travel domestically up to 30% of the time.

Job Description

Position Details:
Title: Field Service Technician
Location: San Francisco, CA area (with hour and a half from international airport)
Shift: Mon-Fri. Revolving on call weekends (On Call schedules put out for each calendar year so will know when on call) + Guaranteed 40/ hrs a week. If on call, paid for 8 hours even if not called out.
Compensation: $37-$42/hr + $620 month vehicle stipened – Gas and vehicle services covered by company; personal and business use + $150 extra a day when on call
Benefits: Comprehensive Corporate Benefits Package; Company paid Med/ Den/ Vis
Travel: 75%. Travel is M-F unless scheduled for on call. Average 3-4 days traveling.
Vaccine Requirement: Not Required

Position Description:
Responsible and accountable to travel to customer sites to install, service and repair food processing machinery. use deep technical knowledge to assist with and provide guidance in the testing of Company technologies and to provide assistance on troubleshooting issues for complex customer installations. The position is also responsible to generate and distribute technical reports regarding testing results.

Requirements:
• High School diploma or equivalent.
• A well-rounded Mechanical and Electrical Background
• Knowledge/ experience with pneumatic, hydraulic power systems or control systems are a plus.
• Strong active listening skills
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Ability to read diagrams, schematic drawings, engineering specifications and manuals to determine work procedures.

Job Description

Position Details:
Title: Field Service Engineer
Location: Report from home – Sacramento, CA
Shift: Dayshift
Compensation: $75,000 - $80,000 Base Salary + Sign on bonus
Benefits: Full Comprehensive Benefits Package + 401k match + Company Vehicle + Tools
Travel: This is a high-travel field service role. Up to 80%.

Position Description: The company’s primary goal is to support its customers and their testing objectives. In pursuit of this goal, The Company offers state-of-the-art test machines, industry-leading measurement and control software, and complete solutions that enhance overall testing efficiency. They support applications across numerous markets with a wide range of capabilities, grips, fixtures, and unique tooling that can be tailored to meet specific testing requirements. As Field Service Engineer you will report directly to the Service Manager and provide technical support for Company material testing machines. This position directly interfaces with customers:
• Installation, Service, and Repair of simple and specialized Company systems. Examples include but are not limited to: Automation, Robotest systems, Programming Auto Edition, Dropweight towers, Complex Medical equipment i.e., Catheter systems, Auto-Injectors, Torsion systems, and Temperature Chambers
o Calibrate equipment to relevant standards and procedures.
o Use and train all current test methods. Evaluate the result of the reasonableness test.
o Customer training of operation and software of Company machines.
o Project management, Provide leadership on relocation jobs and large Installation.
o Prepare written reports of calibration results according to ISO/IEC 17025
o Support customers and other personnel with technical advice when required.
o Troubleshoot electronic & electromechanical devices from schematics and mechanical drawings.

Requirements/ Relevant Experience:
• Skilled technicians with formal technical training and 4+ years of technical experience.
• Military backgrounds in electronics, electrical maintenance, and/or mechanical component repair are all great skill sets and backgrounds that translate successfully to these roles.
• Technical metrology or prior calibration experience is preferred. Experience with universal destructive testing machines and extensometers is also preferred but not required.
• Preferred bachelor’s degree or higher in a technical discipline

Job Description

Position Details:
Title: Field Service Technician Location: Cleveland, OH Shift: Typically, day shift
Compensation: $30/hourly starting annualized wage depending on experience and qualifications plus OT Benefits: Full benefit package which includes Holiday pay, 401K, Medical and Dental, generous vacation (PTO) and room for advancement. Company vehicle provided.
Travel: must be flexible for travel within the region.
Vaccine Requirement: Not required but encouraged.

Position Description:
Maintains and repairs stationary steam boilers and boiler house auxiliaries by performing the following duties. Diagnose the cause of equipment malfunction or failure. Disassembles repairs and reassembles components and units as required. Adjusts and calibrates equipment to operating specifications. Assembles and installs new units as required. Sells Assured Preventive Maintenance Programs, service & repair parts, compounds, and chemicals.
• Receives working instructions, work orders, blueprints, or drawings from
• Reviews job requirements and verifies that the required tools, equipment, parts, material, and manuals are part of the service vehicle inventory.
• Diagnoses the cause of equipment malfunction or failure by interviewing customer, using appropriate monitoring and test equipment.
• Disassembles, repairs, and reassembles units as
• Uncrates and assembles new units according to
• Trains customer-operating
• Cleans or directs other workers to clean boilers and auxiliary
• Inspects and repairs boiler fittings such as safety valves, regulators, automatic control mechanisms, and water columns, and auxiliary machines such as pumps, draft fans, stokers, and burners.
• Replaces damaged boiler tubes and
• Repairs or replaces high-pressure Patches boiler insulation, Paints surface of equipment. Performs water pressure test by pumping water into system to determine location of leaks.

Requirements:
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Six (6) years’ experience in related field or three (3) years related experience with technical school background or two (2) years Company product mechanical experience.

Job Description

Field Service Technician
Location: Can be located anywhere if within 1 hr to major airport
Compensation: $28/hr
Benefits: Individual coverage provided by company – 3 weeks PTO starting out/5 personal days
Company CC provided for business expenses (CC points are technicians to use as they see fit)
Base set of tools provided by company.
Shift: 2 weeks on 1 weekend home
(Standard hours are from M-F 8-5. However, hours can shift depending on the type of job and the customer’s needs. There will be a substantial amount of OT during the week and some Saturdays with the occasional Sunday. (typical schedule for an installation: Travel Mon, Work Tues-Sat, off Sun, continue/finish install Mon - Thurs, travel home on Fri).
Travel: 80-90% ($59/day per diem) Nationwide job sites with opportunities for international down the road.

Position Description:
As a Field Service Technician, you will be responsible for providing on-site support to our customers,
installation, troubleshooting and repairing a variety of equipment, and ensuring the efficient
operation of our products. The ideal candidate should have a strong technical background,
excellent problem-solving skills, and a customer-focused mindset.
Responsibilities:
- Travel to customer locations to install, maintain, and repair equipment.
- Diagnose and troubleshoot technical issues with precision and efficiency.
- Collaborate with customers to understand their needs and provide effective solutions.
- Perform routine maintenance on equipment to ensure optimal performance.
- Document and report service activities and maintain accurate records.
- Provide training and guidance to customers on the use and maintenance of equipment.

Requirements:
- High school diploma or equivalent technical degree or certification is a plus.
- PLC knowledge
- Electro-mechanical background
- Proven experience as a Field Service Technician or in a similar role.
- Strong technical and mechanical aptitude.
- Excellent problem-solving and communication skills.
- Ability to work independently and prioritize tasks.
- Willingness to travel and work flexible hours as needed.
- Valid driver's license and a clean driving record.