Search Field Service Jobs for Veterans

Job Description

Position Details:

Title: Field Service Technician
Location: Des Moines, IA
Shift: Day shift
Compensation: $34-$44 per hour+ OT
Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K)
Travel: 75%-80% (Regional, Surrounding States, Conducting Training in Richmond VA)

Position Description:

Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

Requirements:

Bachelor’s degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years’ experience in servicing critical power equipment
Will consider High School Diploma/GED and 10 or more years’ experience.
Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
Advanced level of ability to use Microsoft Office products.
Moderate ability to self-Project Manage using MS Project or Excel.
Advanced ability to write test plans and reports detailing test results.
Military Preferred

Job Description

Position Details:

Title: Field Service Technician
Location: Cincinnati, OH / Columbus, OH
Shift: Day shift
Compensation: $34-$44 per hour+ OT
Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K)
Travel: 75%-80% (Regional, Surrounding States, Conducting Training in Richmond VA)

Position Description:

Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

Requirements:

Bachelor’s degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years’ experience in servicing critical power equipment
Will consider High School Diploma/GED and 10 or more years’ experience.
Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
Advanced level of ability to use Microsoft Office products.
Moderate ability to self-Project Manage using MS Project or Excel.
Advanced ability to write test plans and reports detailing test results.
Military Preferred

Job Description

Position Details:

Title: Field Service Technician
Location: Northern, VA
Shift: Day shift
Compensation: $34-$44 per hour+ OT
Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K)
Travel: 75%-80% (Regional, Surrounding States, Conducting Training in Richmond VA)


Position Description:

Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

Requirements:

Bachelor’s degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years’ experience in servicing critical power equipment
Will consider High School Diploma/GED and 10 or more years’ experience.
Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
Advanced level of ability to use Microsoft Office products.
Moderate ability to self-Project Manage using MS Project or Excel.
Advanced ability to write test plans and reports detailing test results.
Military Preferred

Job Description

Position Details:

Title: Field Service Technician
Location: Chicago, IL
Shift: Day shift
Compensation: $34-$44 per hour+ OT
Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K)
Travel: 75%-80% (Regional, Surrounding States, Conducting Training in Richmond VA)

Position Description:

Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

Requirements:

Bachelor’s degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years’ experience in servicing critical power equipment
Will consider High School Diploma/GED and 10 or more years’ experience.
Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
Advanced level of ability to use Microsoft Office products.
Moderate ability to self-Project Manage using MS Project or Excel.
Advanced ability to write test plans and reports detailing test results.
Military Preferred

Job Description

Position Details:
• Title: Field Service Technician
• Locations:
o Phoenix, AZ: target base salary ~$33/hr - $35/hr
o South Bend, IN: target base salary ~$31/hr - $34/hr
o Des Moines, IA: target base salary ~$30/hr - $34/hr
o Milwaukee, WI: target base salary ~$30/hr - $34/hr
o Philadelphia, PA: target base salary ~$34/hr - $37/hr
o Salt Lake City, UT : target base salary ~$30/hr - $34/hr
• Travel/Schedule: Approximately 50% to 75% overnight travel; you can realistically expect to travel 3 to 5 days (typical job length) each week, typically within a drivable distance, but occasionally throughout the U.S. (home on weekends). On average you will travel to customer sites three weeks each month, and be home for the other week. When not traveling, you will either work from home (completing paperwork, providing technical support, assisting with housing loadouts, etc).
• Compensation: Target base salary ~$30/hr - $37/hr depending on experience and location (see above)
o Bonuses/Additional Compensation: you can expect about 15% O/T annually paid at 1.5X base rate. Mileage is reimbursed and travel expenses are covered via company credit card.
• Benefits: Company offers an excellent benefits package with comprehensive medical/dental/vision plans, Flexible Spending Accounts, matching 401k (up to 5%), tuition assistance opportunities, 4 weeks PTO, etc.
Position Description: In this role you will be responsible for supporting customers with on-site service, technical support and on-site training. Primary functions of this position are commissioning new equipment; preventive maintenance, troubleshooting and repair of existing equipment; and telephone customer support. The Field Service Technician also prepares reports documenting the work performed and the performance of the equipment. You will spend your first few weeks training at the home office in Tulsa, OK, then receive OJT with other seasoned FSTs before going out on work calls autonomously. Some specific responsibilities include:

• Provide technical service support on existing installations ensuring systems continue to meet existing building occupancy codes and efficient operation requirements.
• Programming and commissioning of Control Systems and Integration with other systems related to building automation.
• Be well-versed in multiple controls systems as they may be on a different site each day based on the service calls that come in on a daily basis.
• Communicate directly with the customer in order to satisfy the needs regarding the specifics of what is required to solve the issue on a particular site.
• Document the services performed on a service call on a FSR (Field Service Report) with details of what the service call consisted of and to document if the call is complete or will require a follow up visit.
• Replace failed parts, controllers, wire, relays and devices as required.
• Maintain a good disposition with the customers and deal with them in a courteous manner at all times.
• Verify devices, panels and annunciators of controls projects.
• Ensure timely software backups are created for projects and software development.
• Complete time sheets, service work orders, and other paperwork required for this position in an accurate and timely manner.

In order to be successful in this role, you should have good electrical, electronic and/or mechanical aptitude, to include troubleshooting, maintenance and repair of such equipment and systems as AC/DC motors, industrial controls, compressors, backup generators, etc. You should also have a clear ability to work with electronic equipment such as volt meters, amp meters, oscilloscopes, etc; the ability to troubleshoot basic electric and electronic circuitry, including reading and interpreting electrical and electronic diagrams; and a working understanding of AC power circuitry including breakers, multi-phase power, etc (120VAC). You must be comfortable working at heights or in confined spaces. And you must be service-minded and customer-focused.

Job Description

Position Details:
• Title: Field Service Technician
• Locations:
o Phoenix, AZ: target base salary ~$33/hr - $35/hr
o South Bend, IN: target base salary ~$31/hr - $34/hr
o Des Moines, IA: target base salary ~$30/hr - $34/hr
o Milwaukee, WI: target base salary ~$30/hr - $34/hr
o Philadelphia, PA: target base salary ~$34/hr - $37/hr
o Salt Lake City, UT : target base salary ~$30/hr - $34/hr
• Travel/Schedule: Approximately 50% to 75% overnight travel; you can realistically expect to travel 3 to 5 days (typical job length) each week, typically within a drivable distance, but occasionally throughout the U.S. (home on weekends). On average you will travel to customer sites three weeks each month, and be home for the other week. When not traveling, you will either work from home (completing paperwork, providing technical support, assisting with housing loadouts, etc).
• Compensation: Target base salary ~$30/hr - $37/hr depending on experience and location (see above)
o Bonuses/Additional Compensation: you can expect about 15% O/T annually paid at 1.5X base rate. Mileage is reimbursed and travel expenses are covered via company credit card.
• Benefits: Company offers an excellent benefits package with comprehensive medical/dental/vision plans, Flexible Spending Accounts, matching 401k (up to 5%), tuition assistance opportunities, 4 weeks PTO, etc.
Position Description: In this role you will be responsible for supporting customers with on-site service, technical support and on-site training. Primary functions of this position are commissioning new equipment; preventive maintenance, troubleshooting and repair of existing equipment; and telephone customer support. The Field Service Technician also prepares reports documenting the work performed and the performance of the equipment. You will spend your first few weeks training at the home office in Tulsa, OK, then receive OJT with other seasoned FSTs before going out on work calls autonomously. Some specific responsibilities include:

• Provide technical service support on existing installations ensuring systems continue to meet existing building occupancy codes and efficient operation requirements.
• Programming and commissioning of Control Systems and Integration with other systems related to building automation.
• Be well-versed in multiple controls systems as they may be on a different site each day based on the service calls that come in on a daily basis.
• Communicate directly with the customer in order to satisfy the needs regarding the specifics of what is required to solve the issue on a particular site.
• Document the services performed on a service call on a FSR (Field Service Report) with details of what the service call consisted of and to document if the call is complete or will require a follow up visit.
• Replace failed parts, controllers, wire, relays and devices as required.
• Maintain a good disposition with the customers and deal with them in a courteous manner at all times.
• Verify devices, panels and annunciators of controls projects.
• Ensure timely software backups are created for projects and software development.
• Complete time sheets, service work orders, and other paperwork required for this position in an accurate and timely manner.

In order to be successful in this role, you should have good electrical, electronic and/or mechanical aptitude, to include troubleshooting, maintenance and repair of such equipment and systems as AC/DC motors, industrial controls, compressors, backup generators, etc. You should also have a clear ability to work with electronic equipment such as volt meters, amp meters, oscilloscopes, etc; the ability to troubleshoot basic electric and electronic circuitry, including reading and interpreting electrical and electronic diagrams; and a working understanding of AC power circuitry including breakers, multi-phase power, etc (120VAC). You must be comfortable working at heights or in confined spaces. And you must be service-minded and customer-focused.

Job Description

Title: Electrical Field Service Specialist
Location: East Chicago IN
Shift: M-F- Accessibility during off-hours is required.
Compensation: $70-95k + OT (Averages 25%) plus a minimum of 4 hours of O/T at 1.5X your hourly rate for any service call you respond to in person, and an hour for any support phone calls.
Benefits: Service Truck, CC, Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401k Matching, Relocation)
Travel: 25-35% all within 8 hours. Overnights for annual outages and OJT.
Veteran Description : Nuke ET, Nuke EM

Position Description:
As the Electrical Field Service Technician you will be responsible for the identification, development, and implementation of preventive/predictive programs and corrective maintenance solutions for electrical systems and equipment in multiple facilities. This person will be expected to work independently and make technical decisions and recommendations in the field.

Requirements:

• Maintain and troubleshoot industrial electrical distribution systems and equipment including
• Substations, Breakers, Switchgear, MCCs, Protective Relay systems, Battery and UPS systems and Transformers with voltages up to 138kV.
• Induction and synchronous motors up to 40,000 hp and 15,000 volts.
• Plan, schedule, coordinate, lead and perform preventive & corrective maintenance based on established procedures.
• Plan, schedule, coordinate, lead and perform predictive maintenance - such as IR Thermography, Transformer Oil Analysis, Partial Discharge Analysis and Power Quality Analysis.
• This position requires a combination of office work and field work. Employee will be required to work in all weather conditions and must be able to access elevated electrical and mechanical equipment via ladders, scaffolding, man-lifts and crane baskets.

Job Description

Orion Talent Military Hiring Conference - San Diego, CA – September 14-15, 2025

If you’re a current or recently transitioning veteran with a strong technical background with experience in electronic, electrical, and/or mechanical systems, this event will provide you with a unique opportunity to interview with national companies in a variety of technical industries such as medical, power generation, manufacturing, semiconductor, telecommunications, and automation/robotics.

This event is open to active-duty military members seeking Skillbridge internships!

About the Hiring Conference:
The Hiring Conference provides you the opportunity to interview with different companies from a variety of different industries including (but not limited to) energy, oil & gas, medical, semiconductor, telecommunications, automation/robotics, and manufacturing. Companies such as Bridgestone Firestone, Hitachi, Honeywell, Intel, Motorola, Siemens, and SpaceX.

A Hiring Conference is the best opportunity to interview with several companies committed to the hiring process in just a few days. This event is not a Job Fair. Attendance is by invitation only, and you will have private interviews with Hiring Managers that are pre-arranged based on your background and preferences, allowing you to research the company and industry beforehand.

At a Hiring Conference, interviews are pre-coordinated. Hiring Conferences are two-day events to ensure the selected candidates are successful in the interview process. We offer a full day of interview preparation, briefings on the interviewing companies and positions (often times presented by the hiring managers themselves), and opportunities for you to network with other job seekers as well as the client companies.

Some of the positions available are:
Maintenance Supervisors
Maintenance Planners
Maintenance Technicians
Plant Operations Technicians
Installation Technicians (Worldwide travel)
Instrument Technicians
Field Service Engineers
Test Technicians

Event Agenda:
Interview Preparation Seminar – Advice about the interview process, basic interviewing techniques, sample interview questions, and an open group discussion about interviewing.
Company Briefing Seminar - Information about the interviewing companies, managers, positions, and salaries.
Company Presentations – 30-minute informative presentation given by each company about the position for which they will be conducting interviews.
Networking Reception – You are provided with the opportunity to meet the interviewers and learn their personality/style in a relaxed informal setting. Orion Talent will provide appetizers and drinks.
Formal Job Interviews – Formal interviews based on the company’s interest as well as your background, experience, and geographical preference.


To confirm or get more information: Contact Jay Koranda, Vice President of Recruiting - jkoranda@oriontalent.com

Job Description

Orion Talent Military Hiring Conference - Norfolk, VA – October 19-20, 2025

If you’re a current or recently transitioning veteran with a strong technical background with experience in electronic, electrical, and/or mechanical systems, this event will provide you with a unique opportunity to interview with national companies in a variety of technical industries such as medical, power generation, manufacturing, semiconductor, telecommunications, and automation/robotics.

This event is open to active-duty military members seeking Skillbridge internships!

About the Hiring Conference:
The Hiring Conference provides you the opportunity to interview with different companies from a variety of different industries including (but not limited to) energy, oil & gas, medical, semiconductor, telecommunications, automation/robotics, and manufacturing.

A Hiring Conference is the best opportunity to interview with several companies committed to the hiring process in just a few days. This event is not a Job Fair. Attendance is by invitation only, and you will have private interviews with Hiring Managers that are pre-arranged based on your background and preferences, allowing you to research the company and industry beforehand.

At a Hiring Conference, interviews are pre-coordinated. Hiring Conferences are two day events to ensure the selected candidates are successful in the interview process. We offer a full day of interview preparation, briefings on the interviewing companies and positions (often times presented by the hiring managers themselves), and opportunities for you to network with other job seekers as well as the client companies.

Some of the positions available are:
Maintenance Supervisors
Maintenance Planners
Maintenance Technicians
Plant Operations Technicians
Installation Technicians (Worldwide travel)
Instrument Technicians
Field Service Engineers
Test Technicians

Event Agenda:
Interview Preparation Seminar – Advice about the interview process, basic interviewing techniques, sample interview questions, and an open group discussion about interviewing.
Company Briefing Seminar - Information about the interviewing companies, managers, positions, and salaries.
Company Presentations – 30-minute informative presentation given by each company about the position for which they will be conducting interviews.
Networking Reception – You are provided with the opportunity to meet the interviewers and learn their personality/style in a relaxed informal setting. Orion Talent will provide appetizers and drinks.
Formal Job Interviews – Formal interviews based on the company’s interest as well as your background, experience, and geographical preference.


To confirm or get more information: Contact Jay Koranda, Vice President of Recruiting - jkoranda@oriontalent.com

Job Description

Orion Talent Military Hiring Conference - San Diego, CA – December 7-8, 2025

If you’re a current or recently transitioning veteran with a strong technical background with experience in electronic, electrical, and/or mechanical systems, this event will provide you with a unique opportunity to interview with national companies in a variety of technical industries such as medical, power generation, manufacturing, semiconductor, telecommunications, and automation/robotics.

This event is open to active-duty military members seeking Skillbridge internships!

About the Hiring Conference:
The Hiring Conference provides you the opportunity to interview with different companies from a variety of different industries including (but not limited to) energy, oil & gas, medical, semiconductor, telecommunications, automation/robotics, and manufacturing. Companies such as Bridgestone Firestone, Hitachi, Honeywell, Intel, Motorola, Siemens, and SpaceX.

A Hiring Conference is the best opportunity to interview with several companies committed to the hiring process in just a few days. This event is not a Job Fair. Attendance is by invitation only, and you will have private interviews with Hiring Managers that are pre-arranged based on your background and preferences, allowing you to research the company and industry beforehand.

At a Hiring Conference, interviews are pre-coordinated. Hiring Conferences are two day events to ensure the selected candidates are successful in the interview process. We offer a full day of interview preparation, briefings on the interviewing companies and positions (often times presented by the hiring managers themselves), and opportunities for you to network with other job seekers as well as the client companies.

Some of the positions available are:
Maintenance Supervisors
Maintenance Planners
Maintenance Technicians
Plant Operations Technicians
Installation Technicians (Worldwide travel)
Instrument Technicians
Field Service Engineers
Test Technicians

Event Agenda:
Interview Preparation Seminar – Advice about the interview process, basic interviewing techniques, sample interview questions, and an open group discussion about interviewing.
Company Briefing Seminar - Information about the interviewing companies, managers, positions, and salaries.
Company Presentations – 30-minute informative presentation given by each company about the position for which they will be conducting interviews.
Networking Reception – You are provided with the opportunity to meet the interviewers and learn their personality/style in a relaxed informal setting. Orion Talent will provide appetizers and drinks.
Formal Job Interviews – Formal interviews based on the company’s interest as well as your background, experience, and geographical preference.


To confirm or get more information: Contact Jay Koranda, Vice President of Recruiting - jkoranda@oriontalent.com

Job Description

Orion Talent Military Hiring Conference - Norfolk, VA – August 17-18, 2025

If you’re a current or recently transitioning veteran with a strong technical background with experience in electronic, electrical, and/or mechanical systems, this event will provide you with a unique opportunity to interview with national companies in a variety of technical industries such as medical, power generation, manufacturing, semiconductor, telecommunications, and automation/robotics.

This event is open to active-duty military members seeking Skillbridge internships!

About the Hiring Conference:
The Hiring Conference provides you the opportunity to interview with different companies from a variety of different industries including (but not limited to) energy, oil & gas, medical, semiconductor, telecommunications, automation/robotics, and manufacturing.

A Hiring Conference is the best opportunity to interview with several companies committed to the hiring process in just a few days. This event is not a Job Fair. Attendance is by invitation only, and you will have private interviews with Hiring Managers that are pre-arranged based on your background and preferences, allowing you to research the company and industry beforehand.

At a Hiring Conference, interviews are pre-coordinated. Hiring Conferences are two day events to ensure the selected candidates are successful in the interview process. We offer a full day of interview preparation, briefings on the interviewing companies and positions (often times presented by the hiring managers themselves), and opportunities for you to network with other job seekers as well as the client companies.

Some of the positions available are:
Maintenance Supervisors
Maintenance Planners
Maintenance Technicians
Plant Operations Technicians
Installation Technicians (Worldwide travel)
Instrument Technicians
Field Service Engineers
Test Technicians

Event Agenda:
Interview Preparation Seminar – Advice about the interview process, basic interviewing techniques, sample interview questions, and an open group discussion about interviewing.
Company Briefing Seminar - Information about the interviewing companies, managers, positions, and salaries.
Company Presentations – 30-minute informative presentation given by each company about the position for which they will be conducting interviews.
Networking Reception – You are provided with the opportunity to meet the interviewers and learn their personality/style in a relaxed informal setting. Orion Talent will provide appetizers and drinks.
Formal Job Interviews – Formal interviews based on the company’s interest as well as your background, experience, and geographical preference.


To confirm or get more information: Contact Jay Koranda, Vice President of Recruiting - jkoranda@oriontalent.com

Job Description

Orion Talent Military Hiring Conference - San Diego, CA – July 13-14, 2025

If you’re a current or recently transitioning veteran with a strong technical background with experience in electronic, electrical, and/or mechanical systems, this event will provide you with a unique opportunity to interview with national companies in a variety of technical industries such as medical, power generation, manufacturing, semiconductor, telecommunications, and automation/robotics.

This event is open to active-duty military members seeking Skillbridge internships!

About the Hiring Conference:
The Hiring Conference provides you the opportunity to interview with different companies from a variety of different industries including (but not limited to) energy, oil & gas, medical, semiconductor, telecommunications, automation/robotics, and manufacturing. Companies such as Bridgestone Firestone, Hitachi, Honeywell, Intel, Motorola, Siemens, and SpaceX.

A Hiring Conference is the best opportunity to interview with several companies committed to the hiring process in just a few days. This event is not a Job Fair. Attendance is by invitation only, and you will have private interviews with Hiring Managers that are pre-arranged based on your background and preferences, allowing you to research the company and industry beforehand.

At a Hiring Conference, interviews are pre-coordinated. Hiring Conferences are two-day events to ensure the selected candidates are successful in the interview process. We offer a full day of interview preparation, briefings on the interviewing companies and positions (often times presented by the hiring managers themselves), and opportunities for you to network with other job seekers as well as the client companies.

Some of the positions available are:
Maintenance Supervisors
Maintenance Planners
Maintenance Technicians
Plant Operations Technicians
Installation Technicians (Worldwide travel)
Instrument Technicians
Field Service Engineers
Test Technicians

Event Agenda:
Interview Preparation Seminar – Advice about the interview process, basic interviewing techniques, sample interview questions, and an open group discussion about interviewing.
Company Briefing Seminar - Information about the interviewing companies, managers, positions, and salaries.
Company Presentations – 30-minute informative presentation given by each company about the position for which they will be conducting interviews.
Networking Reception – You are provided with the opportunity to meet the interviewers and learn their personality/style in a relaxed informal setting. Orion Talent will provide appetizers and drinks.
Formal Job Interviews – Formal interviews based on the company’s interest as well as your background, experience, and geographical preference.


To confirm or get more information: Contact Jay Koranda, Vice President of Recruiting - jkoranda@oriontalent.com

Job Description

Position Details:

Title: On-site Field Service Engineer
Location: Baltimore, MD
Travel/Schedule: You generally will work on-site at the customer facility during normal day-shift hours (Mon-Fri), but occasionally (up to 25% of the time) may be asked to travel to other sites in the area to perform similar work.
Compensation: Target base rate $35/hr - $37/hr
Bonuses/Additional Compensation: Overtime is paid at 1.5X after 40 hours.
Benefits: Company offers an excellent benefits package with comprehensive medical/dental/vision plans, Incentive Savings Plan (ISP) / 401k, tuition assistance opportunities, paid time off, etc.
Position Description: In this role you will be responsible for the installation, service, troubleshooting and repair of complex electronic and electromechanical EF Group equipment at client facilities. You will be trained to become an independent “product expert” on selected Company product lines. You will be responsible for implementing detailed, complex customer installation plans for both reliability and process and qualification. You will also need to train customer personnel on advanced equipment operation, maintenance procedures and process related operations. You will provide onsite technical support for development and implementation of equipment and process applications.

Some specific responsibilities include:

Complete on-site equipment installations or complex retrofits on equipment
Provide professional and courteous service to customers with a primary goal of complete customer satisfaction.
Assist customers and other personnel in identifying and repairing equipment related process problems.
Assist with performing onsite preventative maintenance, cleaning equipment as required and verify the operational quality of equipment.
Assist with performing start-up, warranty, paid service and service contract activities. Assist with performing hardware set-up on specified systems within established time frames.
Troubleshoot and correct process variations on systems. Diagnose sources of hardware or process problems on equipment, facilities or wafers.
Participate in local customer meetings and communicates orally with customers in face-to-face, one-on-one settings, group settings and communicates professionally by email and telephone, as needed.
This position may require the use of hired vehicles on business. You must be physically capable of operating the vehicles safely, possess a valid driver’s license and have acceptable driving privileges
In order to be successful in this role, you should have experience with and a significant working knowledge of Electronics / Avionics and electrical systems. You should also have a clear ability to work with electronic equipment such as volt meters, amp meters, oscilloscopes, etc; the ability to troubleshoot basic electric and electronic circuitry, including reading and interpreting electrical and electronic diagrams; and a working understanding of AC power circuitry including breakers, multi-phase power, etc (120VAC and greater).

Job Description

Position Details:

Title: Field Service Technician

Location: Cincinnati, OH

Shift: Monday-Friday 8am-5pm

Compensation: $27-$30/hour + OT + Performance Bonuses + Per Diem

Benefits: PTO + Paid Holidays / 401K / Medical, dental, vision Insurance / Travel perks and more!

Travel: 50% Travel (2 weeks per month with the other 2 weeks working locally)



Position Description:
In this role, you will be part of a team that installs and maintains our customers' bells and clocks. As a family-owned company, we promote strong relationships with our customers that last for years. Because our business has a national footprint, our technicians travel frequently -- mostly to areas east of the Mississippi River. We strive to promote a healthy work-life balance with a work schedule that typically consists of up to 2 weeks on the road per month. When not on the road, you’ll perform local work that allows you to be home at the end of the workday.

Travel frequently, with up to 50% as managed by the dispatch team. Candidates must have a flexible schedule and clean driving record.
Work comfortably on ladders (up to 40-ft. extension ladder), in bell/clock towers, and in boom lifts.
Possess basic mechanical and electronic trouble shooting skills; we will train you on the detailed workings of our products, but you should have a knack and a desire for fixing equipment issues utilizing technical manuals, engineering drawings, and technical support.
Program electronic control equipment with the aid of manuals and technical support.
Be company's “face” to the customer and therefore capable of communicating in an effective, courteous, and professional manner.
Document and summarize issues and work completed in a clear manner through end-of-work reports.

Requirements:

Experience with electronics and/or electro-mechanical equipment – military experience preferred
Ability to lift and transport up to 60 lbs. regularly.
A self-starter with minimal supervision requirement; able to work independently and think creatively to solve problems.
Mechanical aptitude
Willing to travel continuously for 2 weeks per month

Job Description

Position Details:
Title: Field Service Engineer
Location: Montgomery, AL and surrounding areas
Shift: Dayshift
Compensation: $75,000 - Base Salary =+ $5k (variable) bonus
Benefits: Full Comprehensive Benefits Package + 401k match + Company Vehicle + Tools
Travel: This is a high-travel field service role. Up to 80%.

Position Description: The company’s primary goal is to support its customers and their testing objectives. In pursuit of this goal, Company offers state-of-the-art test machines, industry-leading measurement and control software, and complete solutions that enhance overall testing efficiency. They support applications across numerous markets with a wide range of capabilities, grips, fixtures, and unique tooling that can be tailored to meet specific testing requirements.

As Field Service Engineer you will report directly to the Service Manager and provide technical support for Company material testing machines. This position directly interfaces with customers by installating, Servicing, and repairing simple and specialized Company systems. Examples include but are not limited to: Automation, Robotest systems, Programming Auto Edition, Dropweight towers, Complex Medical equipment i.e., Catheter systems, Auto-Injectors, Torsion systems, and Temperature Chambers. Field Service Engineers calibrate equipment to relevant standards and procedures, train all current test methods, evaluate the result of the reasonableness test and train customers on the operation and software of Company machines. The Field Service Engineer will also work on project management, serve as leadership on relocation jobs and large Installation, prepare written reports of calibration results according to ISO/IEC 17025 and support customers and other personnel with technical advice when required. Troubleshooting electronic & electromechanical devices from schematics and mechanical drawings is expected.

Requirements/ Relevant Experience:
• 4 + years troubleshooting high voltage electrical + hydraulics
• Technical metrology or prior calibration experience is preferred. Experience with universal destructive testing machines and extensometers is also preferred but not required.
• Preferred Bachelor’s degree or higher in a technical discipline

Job Description

Position Details:

• Title: Field Service Technician
• Location: Northern region – Indiana to New England (Live near major airport) and Southern Region (Live in Raleigh, NC), and Dallas or Houston, TX area.
• Shift: Monday through Friday, occasional evening or weekend.
• Travel: 80 - 90% - Monday through Thursday
• Compensation: $80k to $85K (depending on experience and location) plus OT, car allowance($880/mo) and quarterly bonus
• Benefits: Includes excellent medical benefits package, to include major medical, vision and dental and employee only pays 10% of actual benefit costs. 401K with 100% company match up to 6%. Paid vacation- 3 weeks to start. Nine company holidays. Full expense reimbursement on all company related travel and expenses.

Position Description:

• Provide installation and service support to the pharmaceutical isolators at customer locations focusing on proper installation of equipment, preventative maintenance, calibration, and troubleshooting
• Interact with external customers and internal company Sales, Service, and technical support personnel
• Provide preventative maintenance and calibration services, requalification services on pharmaceutical isolators to include air flow analysis, HEPA filtration scanning, etc.
• Support company US sales team with technical resolutions
• Provide upgrade support for specialty service products, to include control conversions and Wireless Glove Testing qualification and validation
• Conduct basic client training on-site with regards to proper operation of devices post-assembly and post-maintenance

Requirements:

• Technical training in Electrical, Mechanical, Mechatronics through the military, and/or prior experience in cGMP or other heavily regulated industries, Bachelor’s degree preferred
• Professional experience in field service and general mechanics, preferably with a pharmaceutical or laboratory equipment background
• Understanding of PLCs and ability to read, interpret, and understand technical documentation, including but not limited to schematics, P&ID, wiring diagrams and work instructions
• Knowledge of basic electricity, electronics and instrumentation, calibration, and general mechanics
• Willingness and ability to travel domestically and internationally up to 90%, with some weekend travel. Travel may include a visit to company AG in Basel, Switzerland for multiple-week training and team exchange sessions
• Effective written and verbal communication skills, with a strong customer focus and ability to converse with external customers and internal company Sales, Service, and Technical support personnel
• Knowledge of technical expertise, cGMP Standards, OSHA requirements, FDA and EU guidance related to aseptic production, USP and EP standards desired
• Proficient with Microsoft Office Suite and IT products
• Fluent in English required, German language fluency a plus
• Must be able to lift up to 75 lbs.

Job Description

Position Details:

Title: Field Service Technician
Location: Denver, CO
Shift: Day shift
Compensation: $34-$44 per hour+ OT
Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K)
Travel: 75%-80% (Regional, Surrounding States, Conducting Training in Richmond VA)

Position Description:

Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

Requirements:

Bachelor’s degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years’ experience in servicing critical power equipment
Will consider High School Diploma/GED and 10 or more years’ experience.
Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
Advanced level of ability to use Microsoft Office products.
Moderate ability to self-Project Manage using MS Project or Excel.
Advanced ability to write test plans and reports detailing test results.
Military Preferred

Job Description

Position Details:
• Title: Field Service Technician
• Locations:
o Phoenix, AZ: target base salary ~$33/hr - $35/hr
o South Bend, IN: target base salary ~$31/hr - $34/hr
o Des Moines, IA: target base salary ~$30/hr - $34/hr
o Milwaukee, WI: target base salary ~$30/hr - $34/hr
o Ashburn, VA / Wash, DC / Philadelphia, PA / Baltimore, MD: target base salary ~$34/hr - $37/hr
o Tulsa, OK: target base salary ~$30/hr - $34/hr
• Travel/Schedule: Approximately 50% to 75% overnight travel; you can realistically expect to travel 3 to 5 days (typical job length) each week, typically within a drivable distance, but occasionally throughout the U.S. (home on weekends). On average you will travel to customer sites three weeks each month, and be home for the other week. When not traveling, you will either work from home (completing paperwork, providing technical support, assisting with housing loadouts, etc).
• Compensation: Target base salary ~$30/hr - $37/hr depending on experience and location (see above)
o Bonuses/Additional Compensation: you can expect about 15% O/T annually paid at 1.5X base rate. Mileage is reimbursed and travel expenses are covered via company credit card.
• Benefits: Company offers an excellent benefits package with comprehensive medical/dental/vision plans, Flexible Spending Accounts, matching 401k (up to 5%), tuition assistance opportunities, 4 weeks PTO, etc.
Position Description: In this role you will be responsible for supporting customers with on-site service, technical support and on-site training. Primary functions of this position are commissioning new equipment; preventive maintenance, troubleshooting and repair of existing equipment; and telephone customer support. The Field Service Technician also prepares reports documenting the work performed and the performance of the equipment. You will spend your first few weeks training at the home office in Tulsa, OK, then receive OJT with other seasoned FSTs before going out on work calls autonomously. Some specific responsibilities include:

• Provide technical service support on existing installations ensuring systems continue to meet existing building occupancy codes and efficient operation requirements.
• Programming and commissioning of Control Systems and Integration with other systems related to building automation.
• Be well-versed in multiple controls systems as they may be on a different site each day based on the service calls that come in on a daily basis.
• Communicate directly with the customer in order to satisfy the needs regarding the specifics of what is required to solve the issue on a particular site.
• Document the services performed on a service call on a FSR (Field Service Report) with details of what the service call consisted of and to document if the call is complete or will require a follow up visit.
• Replace failed parts, controllers, wire, relays and devices as required.
• Maintain a good disposition with the customers and deal with them in a courteous manner at all times.
• Verify devices, panels and annunciators of controls projects.
• Ensure timely software backups are created for projects and software development.
• Complete time sheets, service work orders, and other paperwork required for this position in an accurate and timely manner.

In order to be successful in this role, you should have good electrical, electronic and/or mechanical aptitude, to include troubleshooting, maintenance and repair of such equipment and systems as AC/DC motors, industrial controls, compressors, backup generators, etc. You should also have a clear ability to work with electronic equipment such as volt meters, amp meters, oscilloscopes, etc; the ability to troubleshoot basic electric and electronic circuitry, including reading and interpreting electrical and electronic diagrams; and a working understanding of AC power circuitry including breakers, multi-phase power, etc (120VAC). You must be comfortable working at heights or in confined spaces. And you must be service-minded and customer-focused.

Job Description

Position Details:
• Title: Field Service Technician
• Locations:
o Phoenix, AZ: target base salary ~$33/hr - $35/hr
o South Bend, IN: target base salary ~$31/hr - $34/hr
o Des Moines, IA: target base salary ~$30/hr - $34/hr
o Milwaukee, WI: target base salary ~$30/hr - $34/hr
o Ashburn, VA / Wash, DC / Philadelphia, PA / Baltimore, MD: target base salary ~$34/hr - $37/hr
o Tulsa, OK: target base salary ~$30/hr - $34/hr
• Travel/Schedule: Approximately 50% to 75% overnight travel; you can realistically expect to travel 3 to 5 days (typical job length) each week, typically within a drivable distance, but occasionally throughout the U.S. (home on weekends). On average you will travel to customer sites three weeks each month, and be home for the other week. When not traveling, you will either work from home (completing paperwork, providing technical support, assisting with housing loadouts, etc).
• Compensation: Target base salary ~$30/hr - $37/hr depending on experience and location (see above)
o Bonuses/Additional Compensation: you can expect about 15% O/T annually paid at 1.5X base rate. Mileage is reimbursed and travel expenses are covered via company credit card.
• Benefits: Company offers an excellent benefits package with comprehensive medical/dental/vision plans, Flexible Spending Accounts, matching 401k (up to 5%), tuition assistance opportunities, 4 weeks PTO, etc.
Position Description: In this role you will be responsible for supporting customers with on-site service, technical support and on-site training. Primary functions of this position are commissioning new equipment; preventive maintenance, troubleshooting and repair of existing equipment; and telephone customer support. The Field Service Technician also prepares reports documenting the work performed and the performance of the equipment. You will spend your first few weeks training at the home office in Tulsa, OK, then receive OJT with other seasoned FSTs before going out on work calls autonomously. Some specific responsibilities include:

• Provide technical service support on existing installations ensuring systems continue to meet existing building occupancy codes and efficient operation requirements.
• Programming and commissioning of Control Systems and Integration with other systems related to building automation.
• Be well-versed in multiple controls systems as they may be on a different site each day based on the service calls that come in on a daily basis.
• Communicate directly with the customer in order to satisfy the needs regarding the specifics of what is required to solve the issue on a particular site.
• Document the services performed on a service call on a FSR (Field Service Report) with details of what the service call consisted of and to document if the call is complete or will require a follow up visit.
• Replace failed parts, controllers, wire, relays and devices as required.
• Maintain a good disposition with the customers and deal with them in a courteous manner at all times.
• Verify devices, panels and annunciators of controls projects.
• Ensure timely software backups are created for projects and software development.
• Complete time sheets, service work orders, and other paperwork required for this position in an accurate and timely manner.

In order to be successful in this role, you should have good electrical, electronic and/or mechanical aptitude, to include troubleshooting, maintenance and repair of such equipment and systems as AC/DC motors, industrial controls, compressors, backup generators, etc. You should also have a clear ability to work with electronic equipment such as volt meters, amp meters, oscilloscopes, etc; the ability to troubleshoot basic electric and electronic circuitry, including reading and interpreting electrical and electronic diagrams; and a working understanding of AC power circuitry including breakers, multi-phase power, etc (120VAC). You must be comfortable working at heights or in confined spaces. And you must be service-minded and customer-focused.

Job Description

Position Details:

Title: UPS Field Technician

Location: Mandeville, LA

Shift: Monday – Friday | 8am – 5pm

Compensation: $28/ hour + Commission (depending on experience)

Commission Structure | You earn a percentage of the labor build upon completion of the project.

Onshore Projects | 4% of labor billed.

Offshore Projects | 8 % of labor billed.

First year W2 between $70K - $90K; $5,000 sign-on bonus. Expect $100K - $150K by year three!

Benefits: Health, Dental, Life, and Supplemental Insurances available; Paid time off (PTO) – 3 weeks (15 days) prorated; paid holidays; up to 4% 401K match

Travel: up to 50%



Position Description | UPS Field Technician

A fully competent UPS Field Technician applies an intensive and diversified knowledge of complete UPS start-up, testing and operations. Responsible for installation, commissioning, maintaining, repairing, and providing emergency support on Batteries, Chargers, Inverters, Static Switches, and Maintenance Bypass Switches for Commercial, Telecom, and Industrial systems at customers' sites. Performs commissioning focused design reviews, prepares commissioning test procedures and reports, coordinates and oversees on-site testing. Discuss with technical support problems related to maintenance or operation of equipment. The best candidate background for this role would be someone with either extensive electronic or electrical background. Essential functions include:

Perform initial starts-ups.
Provide 24/7 on-call emergency services as required.
Work with other team members to complete custom and large installation projects.
Educate customers on basic operation of their equipment, informing them of issues they may experience and the necessary corrective actions.
Establish, promote, and maintain excellent rapport with all customers, co-workers, sales representatives, and others as appropriate.
Maintain and safeguard company-issued tools and equipment.
Troubleshoot critical power systems down to the root cause and perform repairs with minimum customer downtime or site operation disruption.
Protect company proprietary information, manuals, and records.
Maintain vehicle in safe and operational condition and always maintain current insurance and a valid license.
Recognize sales opportunities for critical power equipment and other add on products and link potential customers with the appropriate internal and external sales and technical resources.
Timely and accurate completion of paperwork including Field Service Reports, timecards, and expense reports.
Maintain technical documentation for study and/or review.
Provide training and guidance to less experienced employees where necessary.
Attend product specific training as necessary.
Safely clean up electrolyte spills.




Requirements:

The ideal candidate has 4-5 years of technical training and hands-on experience in an electronic/electrical role with the US Navy or Airforce. You must also have knowledge and experience with Oscilloscopes, Multi-meters, Hydrometers, and Computer Skills, software skills (Microsoft Word and Excel).



Additional Requirements Include:

Must have satisfactorily completed a pre-employment assessment, background screening, pre-employment physical and DOT drug screen (hair follicle).
Must have a valid driver’s license, insurable driving history and ability to operate a motor vehicle following all traffic laws and safe, courteous driving habits.
Must be legally eligible to work in the United States without employer sponsorship.

Job Description

Position Details:

Title: UPS Field Technician

Location: Columbia, MD

Shift: Monday – Friday | 8am – 5pm

Compensation: Expect an annual W2 around $80K or more!

$28/ hour + OT at time ½ (roughly 12 hours of OT a week) + 5K sign on bonus

Weekends and any overtime before 6am or after 6pm are double.

Benefits: Health, Dental, Life, and Supplemental Insurances available; Paid time off (PTO) – 3 weeks (15 days) prorated; paid holidays; up to 4% 401K match

Travel: Regional Travel in the Virginia/DC area. You will drive your personal vehicle or ride with a fellow technician to client sites and will receive mileage reimbursement. 5 nights of travel expected per month



Position Description | UPS Field Technician

A fully competent UPS Field Technician applies an intensive and diversified knowledge of complete UPS start-up, testing and operations. Responsible for installation, commissioning, maintaining, repairing, and providing emergency support on Batteries, Chargers, Inverters, Static Switches, and Maintenance Bypass Switches for Commercial, Telecom, and Industrial systems at customers' sites. Performs commissioning focused design reviews, prepares commissioning test procedures and reports, coordinates and oversees on-site testing. Discuss with technical support problems related to maintenance or operation of equipment. The best candidate background for this role would be someone with either extensive electronic or electrical background.



Essential functions include:

Perform initial starts-ups.
Provide 24/7 on-call emergency services as required.
Work with other team members to complete custom and large installation projects.
Educate customers on basic operation of their equipment, informing them of issues they may experience and the necessary corrective actions.
Establish, promote, and maintain excellent rapport with all customers, co-workers, sales representatives, and others as appropriate.
Maintain and safeguard company-issued tools and equipment.
Troubleshoot critical power systems down to the root cause and perform repairs with minimum customer downtime or site operation disruption.
Protect company proprietary information, manuals, and records.
Maintain vehicle in safe and operational condition and always maintain current insurance and a valid license.
Recognize sales opportunities for critical power equipment and other add on products and link potential customers with the appropriate internal and external sales and technical resources.
Timely and accurate completion of paperwork including Field Service Reports, timecards, and expense reports.
Maintain technical documentation for study and/or review.
Provide training and guidance to less experienced employees where necessary.
Attend product specific training as necessary.
Safely clean up electrolyte spills.



Requirements:

The ideal candidate has 4-5 years of technical training and hands-on experience in an electronic/electrical role with the US Navy or Airforce. You must also have knowledge and experience with Oscilloscopes, Multi-meters, Hydrometers, and Computer Skills, software skills (Microsoft Word and Excel).


Additional Requirements Include:

Must have satisfactorily completed a pre-employment assessment, background screening, pre-employment physical and DOT drug screen (hair follicle).
Must have a valid driver’s license, insurable driving history and ability to operate a motor vehicle following all traffic laws and safe, courteous driving habits.
Must be legally eligible to work in the United States without employer sponsorship.

Job Description

Position Details:
• Title: Customer Service Engineer
• Location: Everett, WA (must live between Everett and Mount Vernon, WA)
• Shift: Monday – Friday 8am – 5pm, while training; after training you will need to have some shift flexibility that includes a 10am – 7pm normal schedule (7% Shift Differential) or 12pm – 9pm (15% Shift Differential), plus OT is frequently required.
• Compensation: First Year Total Comp = $96k – 105.6k
Base Payrate $70,000 – 78,000
Additional Average OT $10,500 – 11,700
Shift Differential (7% - 15%)
5% Target Bonus $3500 – 3900
Annual Value of Company Car $12,000 .
Total $96,000 – 105,600
• Benefits: Company offers an excellent global benefits package Medical, Dental, Vision, Employee Assistance Program, Mental Health, Substance Abuse, Flexible Spending Accounts, Life Insurances, Short- and Long-Term Disability Insurance, 401K Savings Plan with matching contribution, Financial Planning Tools, Training and Education, Tuition Reimbursement, Paid Time Off, Holidays, Flex Schedules, Business Casual Dress, Employee Discount Program, and Volunteer Opportunities. Specific benefits for this position include:
• 4 weeks of paid vacation (PTO) to start, with 5 paid floater holidays pro-rated for the first year and 6 paid standard holidays. At the start of your third year, you get a 5th week of vacation.
• 100% match of 401K contribution, up to 6% (20% vesting of the matched amount each year).
• Corporate Vehicle – Fleet Program – You receive a new car ($45 per week cost to you) all inclusive of gas, tolls, service, insurance and more. You can use for business and personal usage. It is estimated to be a $15k annual value to the employee. You can also opt out and receive a corporate van.
• “Well Being” reimbursement of $300/year for health/fitness classes and related items.
• Travel: Travel is an essential job requirement for this position. As a CSE, you will travel regularly throughout assigned region to customer accounts; your region is centered around St. Paul, MN and stretches approximately 2 hours in all directions. You must be available to provide service to customers during off hours as well as weekends, as necessary.

Position Description:
As the Service Technician, you will be in a field-based, customer-facing role that installs, services, maintains and modifies Company equipment at customer sites. The selected candidate will work at sites with minimal supervision and will perform on-site customer repairs and be responsible for delivering both timely and effective repairs. It will be your responsibility to provide on-site training after installs to help ensure the systems optimal performance resulting in superior customer satisfaction. The Field Service Technician will help with managing financial performance within their territory: meeting or exceeding budget for revenue generation, expense control and inventory management. The Field Service Tech/Engineer is a key contributor in maintaining ongoing customer interaction to solve and prevent technical difficulties. The Field Service Tech/Engineer interfaces directly with the Customer Care Manager, Technical Manager, Clinical Application Specialist, Product Managers, Sales Representatives, and customers. These interfaces are required to provide superior product service responsiveness and customer satisfaction. The Service Engineer integrates the technical capabilities and available resources, with effective territory and business management skills to develop and maintain superior service levels. You will need to make decisions on best plan of action to keep the customer’s equipment downtime to a minimum. Specific responsibilities include:
• Possess total familiarity with mechanical, electronic, optical, and operational aspects of designated products as evidenced by the ability to effectively install and repair/service designated instruments.
• Provide customer troubleshooting assistance as required.
• Provide product service for clinical field trial installations.
• Perform warranty and maintenance work necessary to keep customer level of service and satisfaction high.
• Recommend service manual revisions.

Requirements:
Candidates must have top-notch electronic systems knowledge and troubleshooting/repair skills in addition to unparalleled customer service skills (relationship development, conflict management, active listening and problem solving, interpersonal communication, etc.). Experience in the Bio-Medical field is a huge plus, but not required. Candidates must be able to interpret electronic system schematics and flow-charts. A highly tuned mechanical aptitude and the ability to visualize and explain situations and resolutions are also critical in this role. Excellent customer service, communication (oral & written), documentation, and PC skills are essential to this position's success.

Job Description

Position Details:
• Title: Field Service Technician
• Location: Phoenix, AZ
• Travel/Schedule: Approximately 75% travel; you can realistically expect to travel Mon-Fri overnight throughout the U.S. (home on weekends) for three weeks each month, and be home for the other week. Jobs are typically 3 to 5 days in length. When not traveling, you will either work from home (completing paperwork, providing technical support, assisting with housing loadouts, etc).
• Compensation: Target base salary ~$30/hr - $35/hr+ depending on experience and location (see above)
o Bonuses/Additional Compensation: you can expect about 15% O/T annually paid at 1.5X base rate.
• Benefits: Company offers an excellent benefits package with comprehensive medical/dental/vision plans, Flexible Spending Accounts, matching 401k (5%), tuition assistance opportunities, 4 weeks PTO, on-site gym, etc.

Position Description: In this role you will be responsible for supporting customers with on-site service, technical support and on-site training. Primary functions of this position are commissioning new equipment; preventive maintenance, troubleshooting and repair of existing equipment; and telephone customer support. The Field Service Technician also prepares reports documenting the work performed and the performance of the equipment. You will spend your first few weeks training at the home office in Tulsa, OK, then receive OJT with other seasoned FSTs before going out on work calls autonomously. Some specific responsibilities include:
• Provide technical service support on existing installations ensuring systems continue to meet existing building occupancy codes and efficient operation requirements.
• Programming and commissioning of Control Systems and Integration with other systems related to building automation.
• Be well-versed in multiple controls systems as they may be on a different site each day based on the service calls that come in on a daily basis.
• Communicate directly with the customer in order to satisfy the needs regarding the specifics of what is required to solve the issue on a particular site.