Job Description

The Operations Site Manager is responsible for the leadership, management, and continuous improvement of all processing operations at the designated site. This includes overseeing receiving, sorting, data destruction, testing, shipping, and inventory management. The manager will drive operational excellence, ensure compliance with industry standards, and foster a culture of safety, quality, and high performance. This role is both strategic and hands-on, requiring the ability to lead teams, optimize processes, and deliver measurable results.

Key Responsibilities

Leadership & Team Management

• Interview, train, and develop a high-performing operations team.
• Provide ongoing coaching, performance feedback, and career development opportunities.
• Foster a positive, inclusive, and safety-focused work environment.
• Manage scheduling, timecards, and attendance to ensure adequate staffing and productivity.

Operational Excellence

• Oversee all aspects of ITAD processing, including receiving, sorting, testing, data wiping, refurbishment, shipping, and inventory control.
• Ensure all operations meet or exceed company targets and Service Level Agreements (SLAs) for accuracy, throughput, and quality.
• Implement and monitor key performance indicators (KPIs) to drive continuous improvement.
• Maintain compliance with operational standards (e.g., ISO, R2, NAID) and company policies.

Process Improvement & Innovation

• Identify opportunities to streamline workflows and enhance efficiency.
• Lead the adoption of new tools, technologies, and best practices to improve client experience and operational outcomes.
• Collaborate with cross-functional teams to implement process changes and resolve operational challenges.

Compliance & Safety

• Ensure all site activities comply with environmental, health, safety, and data security regulations.
• Conduct regular audits and risk assessments to maintain compliance and mitigate potential hazards.
• Promote a culture of safety and accountability throughout the site.

Client & Stakeholder Engagement

• Serve as the primary point of contact for site-level operational issues and client escalations.
• Communicate effectively with internal and external stakeholders to ensure alignment and satisfaction.
• Support business development initiatives by providing operational insights and expertise.

Reporting & Administration

• Prepare and present regular reports on site performance, challenges, and improvement initiatives.
• Manage resource allocation for the site.
• Oversee inventory accuracy and asset tracking systems.

Qualifications

Education & Experience

• High school diploma, GED, or equivalent required; Associate’s or Bachelor’s degree preferred.
• Minimum 5 years of experience in production or operations management, preferably in ITAD, electronics recycling, or related
  fields.
• At least 3 years of experience managing teams in a warehouse or processing environment.
• Experience with reverse logistics, asset disposition, or supply chain management is highly desirable.
• Familiarity with operational standards (ISO, R2, e-Stewards, NAID) and regulatory compliance.
  

Skills & Competencies

• Strong leadership, coaching, and team-building skills.
• Excellent communication, interpersonal, and conflict resolution abilities.
• Analytical mindset with a focus on process improvement and problem-solving.
• Proficiency with warehouse management systems (WMS), inventory tracking, and Microsoft Office Suite.
• Ability to adapt to changing priorities and manage multiple tasks simultaneously.
  

Physical Requirements

• Ability to stand for extended periods, squat,twist, bend, and lift 10–50 lbs (or more) regularly.
• Reasonable accommodations will be provided for individuals with disabilities.

Compensation & Benefits

• Competitive salary, commensurate with experience and responsibilities.
• Comprehensive benefits package, including health, dental, vision, paid time off, and retirement plans.
• Opportunities for professional growth and advancement.
  

Job Description

The Equipment Field Service Technician
provides excellent technical services and customer service experience
maintaining strong relationships with manufacturers, suppliers, and sales
representatives. As such, you must be a positive, energetic leader who excels
in working in a collaborative environment.

• Perform all on-site installation,
  repair, maintenance, and troubleshooting tasks providing instructional
  training to customers
• Continual training of equipment
  and resources necessary to perform the functions of the department
• Consistently deliver excellent
  customer service experiences by offering knowledge, and advice, and
  answering questions and concern
• Coordinate with VP of Sales and
  Sales Representatives to provide excellent customer support
• Diagnose errors or technical
  problems by visual and auditable inspection of machines and determine
  proper solutions
• Diagnose, install, and repair
  electrical apparatus such as transformers and wiring, electrical, and
  electronic components of machinery and equipment
• Create and submit a completed
  expense report each month

• Must be able to read wiring
  schematics and troubleshoot DC and AC circuits.
• Must have a basic understanding
  of PLCs, how they work, and how to make basic program changes and transfer
  programs. Allen Bradley software knowledge is a plus.
• Must have basic
  electro-mechanical troubleshooting and repair skills.
• Dependable transportation
  required, valid driver's license, and proof of insurance.

Job Description

Job Description

• Apply advanced knowledge of end-to-end order processing to ensure accuracy and timeliness.
• Resolve problems, ensure accurate billing, and maintain transaction integrity.
• Collaborate cross-functionally to improve processes, work instructions, and procedures.
• Represent Order Management in task force teams and serve as subject matter expert for testing new implementations.
• Research and apply SAP data to resolve complex order tasks.
• Communicate order status to internal stakeholders; create performance metrics using Excel.
• Conduct weekly Open Order Meetings with Purchasing, Transportation, and Project Management.
• Manage open order reports, update delivery timelines, and support accurate revenue forecasting.
• Close out Salesforce opportunities, create ship-to accounts, and perform data entry.
• Process RMAs and credit note requests, and coordinate with Accounts Receivables for 3PL transitions.
• Create freight quotes using TMS portals and oversee logistics-related activities.
• Analyze inbound material availability and order allocations.
• Collect, identify, and manage resellers’ certificates for tax exemption.
• Train and mentor new team members.
• Other duties as assigned.

• High school diploma or equivalent required; Associate degree in Business or Logistics strongly preferred.
• Minimum of 5 years of relevant professional experience in order management or customer service.
• Strong knowledge of SAP and Salesforce required.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Knowledge of logistics and freight forwarding (FedEx, TMS, etc.) recommended.
• Strong analytical, problem-solving, and organizational skills.
• High attention to detail with proven accuracy in order processing.
• Proficiency in English (written and verbal); German and/or Spanish a plus.

• Play a key role as a subject matter expert in order management for large-scale projects.
• Gain exposure to global business operations and cross-functional collaboration.
• Opportunities for mentorship, training, and professional development.
• Work in a role that drives efficiency, quality, and customer satisfaction.

Job Description

• Convert service quotes for spare parts into sales orders for delivery
• Ensure timely processing of orders for standard exchange and warranty spare parts
• Maintain strong customer service by overseeing order entry and fulfillment accuracy
• Manage internal purchase orders between regional operations
• Attach purchase orders for Time & Material activities to ensure billing accuracy
• Collaborate with Billing and AR teams to secure prepayments prior to releasing deliveries
• Participate in backlog meetings with Supply Chain to review inventory and fulfillment status
• Resolve and amend material data in sales orders as needed
• Serve as liaison between Contact Center and Supply Chain/Logistics for service notification updates
• Coordinate Salesforce ship-to partner creation and order entry processes
• Provide open returns reports to key accounts
• Respond to inquiries from the Customer Call Center
• Support operations to ensure seamless customer deliveries
• Create delivery notes and monitor transfer of goods to 3PL and footprint systems
• Perform additional duties as assigned

• Associate degree in Business, Logistics, or related field strongly preferred
• 3–5 years of experience in an administrative or logistics support role required
• Knowledge of logistics and freight forwarders (Conway, FedEx, TMS, etc.) required
• Familiarity with SAP and Salesforce recommended
• Knowledge of international commercial shipment terms required
• Parts inventory knowledge helpful
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) strongly preferred
• Strong attention to detail and accuracy
• Excellent communication and interpersonal skills
• Ability to analyze and resolve problems effectively
• Ability to multitask in a fast-paced environment
• Proficiency in English required; German and/or Spanish a plus

• Opportunity to work in a critical support role bridging customer service, supply chain, and operations
• Strong career growth potential in logistics and order management
• Collaborative work environment with exposure to international logistics and service operations

Job Description

Specific responsibilities include:

• Implement, administer, and ensure compliance with Company Safety Program and government-accepted Accident Prevention Plans onsite while work is being performed.
• Serve as a technical leader in the realm of workplace safety, in support of leadership and all employees.
• Conduct audits to ensure compliance with company, federal, state, and local safety standards.
• Develop, administer, implement, and maintain safety programs and policies.
• Coordinate accident prevention initiatives.
• Shape a positive and proactive safety culture.
• Follow up on job schedules, delays on published schedules, approved delays, executed contract delays, and change order approval delays.
• Participate in on-site coordination and construction meetings.
• Act as point of contact for coordination, ensuring coordination and construction meetings are held weekly and that personnel are prepared.
• Maintain awareness of project progress through communication with all parties.

• 5+ years of experience preparing and enforcing safety programs on contracts of moderate scope and complexity (up to $2M).
  • 3+ years of experience will be considered if you are a Certified Safety Professional (CSP) or have a Bachelor’s degree within an EHS discipline.
• Completion of the OSHA 30-hour construction safety class (or equivalent).
• At least 3+ years of experience preparing and enforcing Quality Management System programs on projects up to $2M in scope.
• Proficiency with Microsoft Office products.

Job Description

Job Description

Job Description

Job Description

Responsibilities: 

• Assistance in the startup and commissioning activities of basic/zone control systems designed and programmed by others.
• Performs and validates the execution of the initial systems point-to-point commissioning activities
• Assists higher level Systems Software Engineers in the commissioning and troubleshooting of local and wide area networks.
• Assists higher level Systems Software Engineers in the utilization of computer hardware and software to support pre-functional testing of the system software code in relationship to the design sequence of operations.
• Supports final systems functional testing as required by the project team.
• Performs basic program and graphics modification and hardware applications designs
• Initiates and tracks project checkout documentation and as-built conditions for submission to the assigned Project Manager.
  

• Associates degree in a technical field with 2-5 years of related work experience in building automation systems OR military technician experience.
• Strong mechanical aptitude and any technical school training.
• Working knowledge of MS Office, Windows, File Structure, Basic TCP/IP network structure and web navigation are desired.
• Must be highly organized and possess the ability to work in a high paced environment with the ability to prioritize tasks to meet the schedules given by leadership
• Must possess a valid driver’s license
• Must regularly lift and /or move up to 30 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
• While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms.

Job Description

A typical day will involve investigating and resolving customer technical issues, performing equipment installations, repairing, or troubleshooting out-of-service units and eliminating future operational or service difficulties for customers. Each customer and customer site are unique and come with its own challenges, so Field Service Technicians must be able to adapt and solve problems on the fly.

• Candidates with strong electrical backgrounds who understand wiring diagrams, circuit tracking, working with servos and motors, component level repair as well as troubleshooting and multimeter usage are a fit for this position.
• Former AETs, EMs, ETs and Comm Repairers have all seen success in the role.

Job Description

KEY DETAILS:

Travel:

• Local (very minimal overnight).
• Company vehicle provided
• Compensation (Year 1): $90-110K (OT, shift differential, bonus)

• 4+ weeks PTO, full medical/dental/vision
• 401K match up to 6%
• Tuition reimbursement + $300 wellness credit
• Fully maintained company car (personal use OK)

• Install, maintain, and repair imaging & diagnostic equipment
• Troubleshoot complex electronic/mechanical systems
• Support clinical teams and ensure minimal equipment downtime
• Deliver excellent customer service and on-site training

• Strong electronics/mechanical troubleshooting skills
• Ability to read schematics and flowcharts
• Excellent communication and customer service
• Bio-med or military technical experience a plus
  

Job Description

Marine Electrician II

Location: San Diego, CA

Department/Business Unit: Fleet Services Group - East

EEOC Job Category: Craft Workers

Job Category: N/A

Keywords: Marine Electrician II

Type: Full-Time/Regular

Job Description:

Company Overview:

Continental Tide Defense Systems Inc. (Continental Tide) is headquartered in Reading, PA with additional locations in Philadelphia; San Diego, CA; Bremerton, WA and Norfolk, VA. We specialize in providing engineering and industrial services to the US Navy, Coast Guard, Military Sealift Command, and other Department of Defense Organizations. At Continental Tide, we understand that a great company culture is one where employees know their voice is heard, no matter what their title is, and letting them grow in their role as the company does. We want to provide our employees with the opportunity to learn, be challenged and be in a position where they can succeed, develop new skills, and do things they wouldn't have the opportunity to do elsewhere. Our fast-paced and challenging environment, employees here at Continental Tide can catapult themselves to the top and we're looking for "the best at what they do" to join our team and help us grow in new ways. Strong attention to detail is essential as you will be fully engaged from the first day. We are always looking for top-talent and we look forward to new-thinkers and team-players joining our company! We offer competitive wages in salaried and hourly positions, educational opportunities, competitive employee benefit options, and a 401(k)-retirement plan with company match.

Continental Tide is searching for skilled Marine Electricians II for our Fleet Services in Norfolk, VA. The successful candidate will join our Fleet Services Group performing various ship repairs, modernization and Alteration Installation Team (AIT) projects.

Essential duties & responsibilities include, but are not limited to the following:

• Inspecting, repairing, installing, modifying, and maintaining electrical/electronic systems, circuits and equipment.
• Setting up, checking, and correcting operational and experimental electrical machinery, circuitry, and equipment while adhering to pre-established guidelines and engineering specifications.
• Performing component and/or system troubleshooting to diagnose the problem and provide most cost-effective recommendation for completing repairs.
• Perform and/or verify mechanical alignments.
• Perform on-site field service for system grooms and checkouts, minor repairs and system configuration validation.
• Inspects and tests electrical systems and equipment to locate and diagnose malfunctions, using visual inspections, testing devices.
• Assemble multi-pin connectors and fiber optic connections.
• Utilize standard concepts, practices, and procedures in industry and NAVSEA Standard items
• Repair and replace cables and connectors.
• Participating in the installation, maintenance of Combat Systems, PLCs, AC and DC generators, switchboards, distribution panels, lighting and alarm circuits.

Experience and Skills:

Requirements include:

• Will read, interpret, and understand simple schematics and blueprints.
• Repair and replace cables and connectors.
• Work involves participating in the installation and maintenance of AC and DC generators, switchboards, distribution panels, lighting, and alarm circuits.
• Troubleshoot, repair, and install electronic and electronic equipment and cables.
• Applicant must be familiar with NAVSEA, standard concepts, practices, and procedures within the field of electrical repair, fabrication, and installation.
• Must have or have the ability to obtain a SECRET clearance and must be able to obtain DBIDS and be able to access local shipyards and US Navy bases.
• Must possess basic hand tools.
• Candidate must be able to walk, stand for long periods of time, sit, bend, stretch, reach, squat and twist
• Must be able to lift, carry and transport heavy equipment and boxes. The exact weight requirements will be determined by the specific job, but no less than 30 lbs.
• Able to work on and climb ladders, work in extreme temperature environments, aboard ships, in shipyards, under industrial conditions and in confined spaces.
• Able to perform other duties as required which may involve high heat, humidity, noise and dirty conditions, working aloft or over the sides of vessels.
• May ride ships at sea for extended periods.
• May require wearing a respirator.
• Travel may be required within and outside of the continental United States.

Preferred qualifications:

• Must be Cableway Certified*
• Certified in "Multi-pin" Connectors IAW MIL-STD-20035A (SA)*
• Certified in Fiber Optic: CFOS/O, CFOS/C, CFOS/S, CFOS/T, CFOS/FC*
• Programmable Logic Controllers (PLCs), fiber optics and integrated network system experience are preferred*
• Minimum of 7 years' experience as a marine electrician with 3 or more years of previous supervisory responsibilities
• Experience with maintaining budgets and material Responsible for the maintenance and repair of electrical and electro-mechanical systems of ferries, dredges, and military vessels

• Must be familiar with NAVSEA Standard Item requirements
• Currently certified to accomplish wire way inspections in accordance with NAVSEA Standard Items
• Microsoft Office knowledge is a plus
• Identify and make recommendation to shop superintendent regarding problem areas in contract work items
• Overhaul A.C. & D.C systems. Power generation, distribution and users
• Laying out of wire ways
• Pulling and splicing wires
• Circuit Labeling
• Installation and hook up of lighting fixtures
• Circuit testing and troubleshooting
• Writing simple purchase requisitions for purchase department
• Instructing helpers, apprentices, or less skillful electricians.
• Take and record motor and generator thrust, clearance, and alignment measures
• Ability to identify materials and parts required for job performance
• Selection of substitute electrical components
• Ability to foresee problems, write reports and give suggestions for solving those issues

Additional Information:

Job Level: Mid Career (2+ years)

Years of Experience: More than 5 Years

Salary: 22.28 to 32.64

Apply Type*: Resume

Budgeted Position*: Yes

FLSA Status*: Non Exempt

Job Code*: ELEC 2

Addition or Replacement*: Addition

Job Level: Advanced

Job Type: Full-Time/Regular

US Citizenship Required for this Position: Yes

Clearance Type: Secret

Number of Openings: 10

Level of Education: High School/GED

Starting Date: ASAP

Job Description

Marine Electrician III

Location: San Diego, CA

Job Description

• Medical, Dental, Vision insurance
• 401(k) retirement plan
• Relocation assistance provided

• Perform electrical maintenance, troubleshooting, and repairs on industrial systems and equipment.
• Work safely with high-voltage equipment and components.
• Conduct inspections, testing, and preventative maintenance on electrical systems.
• Read and interpret electrical drawings, schematics, and technical documentation.
• Diagnose and resolve electrical malfunctions in motors, control panels, transformers, switchgear, and other plant equipment
• Collaborate with maintenance and operations teams to minimize equipment downtime.
• Ensure all work complies with company safety policies and regulatory standards.
  

• Strong foundation in electrical maintenance and troubleshooting.
• Experience working safely with high-voltage equipment.
• Ability to read and interpret electrical schematics and technical documentation.
• Solid understanding of industrial electrical systems.
• Excellent problem-solving and diagnostic skills.
• Prior industrial or manufacturing experience preferred.

Job Description

• Lead and mentor a team of molding, automation, and production assistant technicians in a fast-paced environment
• Develop and improve injection molding and automation processes using scientific molding/automation practices
• Troubleshoot and maintain production-approved molds and automation equipment
• Create and maintain process setup datasheets, work instructions, protocols, and documentation
  
• Monitor machine performance and ensure optimal production standards at all times
  
• Direct production scheduling for all Technical Operations technicians
  
• Maintain a clean, safe, and organized work environment using 5S and lean methodologies
  
• Perform formal individual and group training sessions on molding and automation
  
• Support various shifts and occasional weekends as needed
  
• Recommend and implement production process improvements
  
• Utilize root cause analysis to troubleshoot and resolve molded part defects and automation issues
  
• Other duties as assigned

• 3–5 years of experience in injection molding operations, with leadership responsibilities preferred
  
• Proficient in Microsoft Office Suite; capable of learning SAP and File Maker databases
  
• Strong interpersonal and communication skills; able to mentor and build team spirit
  
• Demonstrated ability to troubleshoot and resolve technical production issues
  
• Strong focus on safety, quality, and productivity standards
  
• Excellent attendance and dependability record; able to work flexible shifts if required