Embracing Diversity and Veteran Hiring: A Strategy for Success at Clean Harbors

In today's business environment, diversity is more than just a buzzword-it's a necessity for organizational growth and innovation. At Clean Harbors, diversity isn't just a goal; it's embedded into the very fabric of the company's culture. A key aspect of this effort is the focus on hiring veterans, a group that brings a unique set of skills, leadership experience, and diverse perspectives.

Recently, Clean Harbors' leaders-Keinna McKnight, Jerry Shavrnoch, and Jennifer Jeffers-shared their insights on a People with Purpose podcast about the company's commitment to embracing diversity, specifically through its veteran hiring initiatives. Here's how Clean Harbors is doing it.

Alan McKim's Doing the Doing-A Call to Action

The company's culture is deeply influenced by Alan McKim's book Doing the Doing. This phrase represents more than just a corporate motto-it's a philosophy that permeates Clean Harbors at every level. McKim's idea of doing the doing is a call to accountability and operational excellence, encouraging employees to take ownership of their roles and prioritize safety and integrity.

As McKnight explained, Doing the Doing "is a culture of action and accountability," where doing the right thing, even when no one is watching, is central to Clean Harbors' operations. This principle is reflected not only in how the company conducts business but also in how it approaches hiring and supporting its diverse workforce.

The Importance of Diversity at Clean Harbors

Clean Harbors operates in industries that are traditionally male dominated, such as hazardous waste management and industrial services. Yet, the company recognizes that a diverse workforce leads to more innovative problem-solving and better service for clients.

As Keinna McKnight, Sr. VP of HR, puts it: "Diversity at Clean Harbors is not about meeting a quota. It's about building a stronger, more effective team." The company actively promotes diversity and empowers women and minority groups to contribute to the company's success.

Veterans as a Diverse Talent Pool

Veterans play a crucial role in Clean Harbors' diversity strategy. Jennifer Jeffers, Recruiting Program Manager, emphasized how veterans bring a wide range of skills and cultural experiences, making them an invaluable asset. Whether it's leadership, problem-solving, or technical expertise, veterans contribute to the company's overall performance.

Clean Harbors also participates in the Department of Defense's SkillBridge program, offering transitioning service members civilian work experience before they complete their service. This program has been successful in not only attracting veterans but also retaining them as full-time employees.

Overcoming Barriers and Bias

Hiring diverse talent, including veterans, isn't without its challenges. One key hurdle is unconscious bias, which can inadvertently affect hiring decisions. Clean Harbors has tackled this issue by offering bias training to leaders and using structured interview processes to ensure fairness.

By fostering Employee Resource Groups (ERGs), Clean Harbors also creates an inclusive environment that supports its diverse workforce. These ERGs, such as the Veterans ERG, help employees feel valued and included.

Clean Harbors' commitment to diversity and inclusion, particularly through its veteran hiring efforts, is a shining example of how organizations can embrace diverse talent to drive innovation and growth. By leveraging the unique experiences and perspectives of veterans and applying the principles of Alan McKim's Doing the Doing, Clean Harbors is positioning itself as not only a leader in environmental services but also a company that values and supports its people.

Shape

Learn more about Clean Harbors' approach to diversity and veteran hiring by listening to the People with Purpose podcast, where these insights were shared in depth by the company's leadership.

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