Date Posted: 4/12/2024 9:23:33 AM
City, State: Newnan, GA
Job Type: Full Time
Salary (USD): $70,000 - $75,000
Description
Position Details:
• Title: Technical Specialist/Support
• Location: Newnan, GA
• Shift: Monday through Friday, 8am to 5pm. Work remote on Monday and Friday
• Compensation: $70 - $75K + bonus
• Benefits: Medical, Vision, and Dental insurance, Flexible Spending Account, 401K, paid Vacation and Holidays. Generous personal time policy.
• Travel: 20% to 40%
Position Description: Responsibilities include:
• Responsible post-sales technical support of the field instruments (pressure, temperature, flow, wireless, and mobile field device management software, i.e., FieldMate).
• Assist end users and their sales channel with various technical support issues, including configuration, calibration, maintenance, and troubleshooting.
• Help build and maintain customer trust in company products by providing the expertise needed to resolve various technical issues promptly as they arise.
• Work closely with sales and product management to learn and understand customer applications and their use of these products.
• Become an expert technical resource that can assist with product training and help customers achieve the full benefits of these products.
Requirements:
• Well organized and excellent communication and time management skills.
• BS in Engineering preferred, or trade school or military with industry experience.
• Possess an energetic, outgoing, and friendly demeanor.
• 1-5 years of previous experience in technical support or related industry application engineering and sales support experience preferred.
Job Posting
