Date Posted: 3/6/2024 7:45:45 AM
City, State: Tuscaloosa, AL
Job Type: Full Time
Salary (USD): $70,000 - $75,000
Description
Position Details:
Title: Associate Field Service Engineer
Location: Tuscaloosa, AL (can also live in Montgomery or Birmingham, AL)
Shift: Day shift, typically M – F
Compensation: $70K - $75k base depending on experience and qualifications plus OT
Benefits: Excellent Medical, Dental and Vision coverage, 401k, paid Vacation and Holidays, Wellness reimbursement, tuition reimbursement and flexible spending account
Travel: Primarily local but may require domestic travel as needed for training. Company vehicle provided.
As an Associate Field Service Engineer, you will service equipment used to treat Cancer patients. You must be customer focused and able to perform all mechanical and electronic repairs required in a timely fashion while meeting all required administrative requirements. This position warrants the highest level of professional representation between the customer and the company in all aspects of the customer relations. It also warrants the undivided support of projects, programs, and policies established by the company.
Responsibilities:
• Perform low risk troubleshooting and repairs on the designated modality with a 50% success rate of diagnosing the problem while working within the escalation procedure.
• Perform supervised calibrations and preventative maintenance on their designated
• Work safely in confined areas, including high current/ high voltages modulators (20- 50 kV, 1500A), and use peripheral vision to gauge distances. The confined areas have potential hand/arm ‘traps.’ Depth perception is critical.
• Work safely on Company’s full range of products including medical devices producing high-energy ionizing
• Read, analyze, interpret, and follow signal flow on blueprints, schematics, and wiring diagrams.
• Submit timely and accurately; service reports, timesheets, expense reports, film badges and other paperwork as assigned.
• Parts inventory
• Provide product feedback to home
• Maintain all company-leased equipment, including company automobile, parts, and tools.
• Perform other related duties as assigned or
Qualifications:
We believe you thrive in a fast-paced environment and are always in search for a better way. You are an excellent communicator who supports the team members and wants an opportunity to truly make an impact. We believe that you have:
• Associate Degree or equivalent experience preferably in Electronics, Physics or an associated
• Possess a good electro-mechanical aptitude
• Computer literate
• Experience with servicing Radar equipment is a plus
• Proficiency in the use of test equipment and hand tools including oscilloscopes, multi-meters
• A good understanding of Good Manufacturing Practice, including ESD requirements
• Must have effective written and verbal communication skills
• Exceptional customer service skills
• Ability to represent the organization in a professional and positive manner
• Ability to organize and prepare reports
• Must be willing to travel and work unsociable hours
• Uphold the company’s philosophy and all policies and procedures by maintaining appropriate controls to assure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of our organization
• Must maintain an active driver’s license in the home state
• Employee is required to comply with all customer vendor credentialing requirements and Company's COVID-19 (U.S.) Vaccination Policy.
Job Posting
