Field Service Engineer

Job Details

Position ID: # EB-2037972072
Date Posted: 10/25/2021 5:32:22 PM
Location: St Louis, MO
Job Type: Full Time
Salary (USD): $60,000 - $70,000

Job Description

Our client is a global leader providing a broad array of clinical diagnostics and life science research products. With a team of more than 8,000 employees and a global network of operations serving our customers, we help people live longer, healthier lives. They were founded over six decades ago and has continued to provide the healthcare industry with innovative and useful products that help life science researchers accelerate the discovery process and medical diagnostic labs obtain faster, better results.

Position: Field Service Engineer
Location: St Louis, MI

Position Overview:
Our client is looking for a Field Service Engineer who will perform repairs, upgrades, and preventive maintenance on our instruments for clinical diagnostics, life science, and biopharma customers based in either Saint Louis or Columbia, MO, traveling 50 – 75% of the time.

• Maximizes system uptime through proactive preventive maintenance.
• Act as customer advocate to ensure satisfaction and repeat business.
• Maintains company assets including parts inventory and leased vehicle.
• Administrative duties include service documentation consistent with FDA regulations.
• Other duties include accurate expense reporting and timekeeping.
• Must maintain learning plan in training database and regular product update training.
• Travel is required.

• 3+ years of transferable field service experience servicing electro-mechanical/electronic/optical/robotics equipment, in a biomedical engineering or a medical diagnostics instrumentation environment; or BA degree and 1 year of equivalent experience.
• Strong electro-mechanical troubleshooting skills.
• Ability to read, understand and successfully follow medium to highly complex work instructions.
• Strong computer skills with fundamental knowledge of computer networking allowing interface with customer I.T. departments.
• Good customer relation and communication skills, both written and oral.

Job Posting

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