Description

Description

Responsibilities include:

• Travel to install, services, troubleshoot and repair the fabricating machine tools at customer sitesthroughout the United States, Canada and Mexico.
• Provide high-quality technical service to customers to ensure optimal sheet metal machine performance.
• Document customer machine information and technical conditions and make improvement suggestions.
• Train customers to operate and/or service machines to ensure maximum productivity.
• Act as a Service ambassador and work directly with customers during installations and repairs to enable their business success.

• Must be a flexible professional, curious, and bold, focused on customer service and quality.
• A hands-on problem solver experienced in electronics, digital circuits, wiring, mechanics, and hydraulics.
• Technologically savvy and experienced in software and file management.

Description

• First Year Total Comp = $106.5k - 117.3k
• Base Payrate: $70,000 - 78,000
• Additional Average OT: $10,500 - 11,700
• Shift Differential (15%): $10,500 - 11,700
• 5% Target Bonus: $3500 - 3900
• Annual Value of Company Car: $12.000
• Total: $106,500 - 117,300

• The Client offers an excellent global benefits package Medical, Dental, Vision, Employee Assistance Program, Mental Health, Substance Abuse, Flexible Spending Accounts, Life Insurances, Short- and Long-Term Disability Insurance, 401K Savings Plan with matching contribution, Financial Planning Tools, Training and Education, Tuition Reimbursement, Paid Time Off, Holidays, Flex Schedules, Business Casual Dress, Employee Discount Program, and Volunteer Opportunities. Specific benefits for this position include: 4 weeks of paid vacation (PTO) to start, with 5 paid floater holidays pro-rated for the first year and 6 paid standard holidays. At the start of your third year, you get a 5th week of vacation.
• 100% match of 401K contribution, up to 6% (20% vesting of the matched amount each year).
• Corporate Vehicle - Fleet Program - You receive a new car ($45 per week cost to you) all inclusive of gas, tolls, service, insurance and more. You can use for business and personal usage. It is estimated to be a $15k annual value to the employee. You can also opt out and receive a corporate van.
• "Well Being" reimbursement of $300/year for health/fitness classes and related items.

• Travel is an essential job requirement for this position. As a CSE, you will travel regularly throughout assigned region to customer accounts; your region is centered around Portland, OR and stretches approximately 2 hours in all directions. You must be available to provide service to customers during off hours as well as weekends, as necessary.

• As the Service Technician, you will be in a field-based, customer-facing role that installs, services, maintains and modifies equipment at customer sites. The selected candidate will work at sites with minimal supervision and will perform on-site customer repairs and be responsible for delivering both timely and effective repairs. It will be your responsibility to provide on-site training after installs to help ensure the systems optimal performance resulting in superior customer satisfaction. The Field Service Technician will help with managing financial performance within their territory: meeting or exceeding budget for revenue generation, expense control and inventory management. The Field Service Tech/Engineer is a key contributor in maintaining ongoing customer interaction to solve and prevent technical difficulties. The Field Service Tech/Engineer interfaces directly with the Customer Care Manager, Technical Manager, Clinical Application Specialist, Product Managers, Sales Representatives, and customers. These interfaces are required to provide superior product service responsiveness and customer satisfaction. The Service Engineer integrates the technical capabilities and available resources, with effective territory and business management skills to develop and maintain superior service levels. You will need to make decisions on best plan of action to keep the customer's equipment downtime to a minimum.

Specific responsibilities include:

• Possess total familiarity with mechanical, electronic, optical, and operational aspects of designated products as evidenced by the ability to effectively install and repair/service designated instruments.
• Provide customer troubleshooting assistance as required.
• Provide product service for clinical field trial installations.
• Perform warranty and maintenance work necessary to keep customer level of service and satisfaction high.
• Recommend service manual revisions.

• Candidates must have top-notch electronic systems knowledge and troubleshooting/repair skills in addition to unparalleled customer service skills (relationship development, conflict management, active listening and problem solving, interpersonal communication, etc.).
• Experience in the Bio-Medical field is a huge plus, but not required.
• Candidates must be able to interpret electronic system schematics and flow-charts.
• A highly tuned mechanical aptitude and the ability to visualize and explain situations and resolutions are also critical in this role.
• Excellent customer service, communication (oral & written), documentation, and PC skills are essential to this position's success.

Description

Description

• Train for 12-14 weeks for the
  American Society of Mechanical Engineers (ASME)/National Board
  training/certification commissions.
• 120 hours of on-the-job training
  with another Inspector to complete training process.
• Perform new construction, repair,
  alteration and jurisdiction inspections of boilers and pressure vessels as
  required by the American Society of Mechanical Engineering Boiler and
  Pressure Vessel Code (ASME Code) Sections III, and National Board Code
  including referenced construction codes and standards of our clients.

• High school diploma and
  equivalent (Military) work experience, or a Bachelor's Degree in
  Mechanical or Electrical Engineering
• 3-5 years of boiler and/or
  high-pressure steam & water system maintenance/operation experience
• 4+ years of mechanical experience
  with Boilers and Pressure Vessels in a power plant-Nuke or conventional
  MM/BT, or an SRO and/or a Steam PPWO/EOOW 3+ years
• Navy Nuke EM or ET with a minimum
  of 3yrs qualified SRO experience
• Quality Assurance inspections of
  mechanical equipment, water, and steam systems
• Boiler and/or steam system
  maintenance and operation
• Inspections on mechanical,
  electrical, refrigeration, and air conditioning systems
• NBIC Boiler
  Inspector Qualification a plus
• Insurance inspection service
  experience involving risk-based inspections and analysis
• Computer skills: Microsoft Office
  and web-based applications, Lotus Notes
• Clean driving record and must be
  able to pass a background check.

Description

Engage and participate in the business, management, and technical direction of the Service Center.Work as part of management structure, providing general supervision for Field Engineers and Technicians and schedule workflow. Serve as customer contact and liaison. Keep track of job progressand financial details.

• Responsible for the sales, profit, and quality of the area operation.
• Review and sign contracts consistent with Limits of Authority.
• Work with the Region Director, Regional Sales Manager and Marketing Services to promote new business.
• Develop Area Profit Plan using local committee and periodically review plan to ensure that Service Center work is on track.
• Hold periodic regular management committee meetings to promote effective communication and review business progress.
• Work with staff to develop weekly invoicing and monthly Status Reports.
• Review and audit field jobs.
• Responsible for the general supervision, safety and technical training of Field Engineers and Technicians.
• Perform employee performance reviews and recommend appropriate salary changes.
• Coordinate technical training for field personnel and assist with career development.
• Review and recommend field technical procedures and procedure changes.
• Interview job applicants.
• Develop and review proposals, and review reports of field engineers.
• Supervisory Responsibilities
• 1+ Operations Supervisor and/or Supervising Engineer
• Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Action Oriented – Enjoys hard work; is action oriented and full of energy for the things that he/shesees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when theyarise.
• Building Effective Teams – Creates strong morale and spirit in his/her team; shares wins andsuccesses; fosters open dialogue; lets people finish and be responsible for their work; letssubordinates present to senior management; acts as if real success is the success of the team.
• Customer Focus - Is dedicated to meeting the expectations and requirements of internal andexternal customers; gets first-hand customer information and uses it for improvements inproducts and services; talks and acts with customers in mind.
• Drive for Results – Can be counted on to exceed goals successfully; is constantly andconsistently one of the top performers; very bottom line oriented; steadfastly pushes self andothers for results.
• Directing Others– Is good at establishing clear directions; sets stretching objectives; distributesthe workload appropriately; lays out work in a well-planned and organized manner; maintainstwo-way dialogue with subordinates on work and results.
• Organizing – Can marshal resources (people, funding, material, support) to get things done; canorchestrate multiple activities at once to accomplish a goal; uses resources effectively andefficiently; arranges information and files in a useful manner.
• 
  

Must-Have Skills and Experience:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions. The individual must be willing to relocate to any geography within theorganization's territory after gaining understanding of business processes to be able to manage a facilityon their own.
• Nice-to-Have Skills and Experience:
• Graduate Engineer BSEE and no experience. OR Graduate of applicable
• Electrical Technical School or Military equivalent
• Same or similar work experience in the Industrial Service Industry.
• Requires a high degree of communication, supervisory, organizational and good management skills.
• Communicate effectively, writing and verbally, with clients, peers, subordinates and management.
• Strong computer skills including editing, formatting and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research and operation of computer-controlled test equipment.
• Willing to do some overnight travel to cover field region and attend company meetings.
• Regularly required to sit, stand, walk, use hands and fingers, talk and hear. Required to sit and work at computer. Specific vision abilities required by this job include close vision and the ability to adjust focus.
• Valid Driver's License.
• Communicate effectively, in writing and verbally, with clients and peers.
• Good judgment, dependable, supervises projects with technical expertise and good business management skills.
• Strong computer skills including editing, formatting, and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research, and operation of computer-controlled test equipment.
• Willing to work flexible hours, weekends, holidays, and night work.

Description

Shift/Schedule:

• 12 hr. Backend Nights. Wed – Fri, and every other Saturday. 5:30pm – 5:45am       
• Frontend Days. Sun – Tues, and every other Wednesday. 5:30am – 5:45pm
  

Position Description:

• You will be responsible for shipping, receiving, installation, routine maintenance, and troubleshooting of high vacuum pump and photo mask assemblies.

Must-Have Skills and Experience:

• Perform technical servicing of semiconductor mechanical pumps and support equipment.
• Responsible for pump inventory, tracking, shipping, and receiving of mechanical pump assemblies.
• Competent in the use of test equipment including test meters, hand tools, and power tools.
• Perform diagnostic troubleshooting and repair on malfunctioning equipment.
• Possess excellent customer interfacing and communication skills.
• Document and update pump repairs and installations.
• Interface with, vendor, Senior Technicians, and Engineers to support mechanical pump installations on time.
• Perform calibrations and preventative maintenance on Helium Leak detectors once up to speed.
• Follow maintenance and safety procedures.
• Participate in ERT/Safety events when pumps are involved.
• Train on semiconductor production equipment
• Requires minimal management supervision to perform daily routines once trained.
• Must demonstrate working knowledge of electro-mechanical systems operations and maintenance.
• Capable of working with hand tools and multimeter.
• Requires an AS degree (Military or Trade School with an emphasis in electronics/mechanical equivalent may substitute for AS degree) or 5+ years of experience in the following technical fields, mechanical, electrical or refrigeration.

Nice-to-Have Skills, Experience, and Education:

• Experience in the Semiconductor industry is a plus.
  

• Work within established procedures and written or verbal instructions on a wide variety of technical, non-standardized assignments that are semi-routine in nature, where ability to recognize deviation from accepted practices and take corrective action is required.
• Demonstrate high quality work.

Working Relationships:

• Interface with all Production, Process, Facility and support functions to identify and resolve vacuum pump related issues and provide technical guidance.

Supervision:

• No direct management responsibilities

Working Conditions:

• Works in a fab and sub-fab clean-room environment

Description

Key Responsibilities:

• Perform on-site inspection, validation, testing, and verification of electrical/mechanical equipment (50%)
• Develop commissioning and testing plans and procedures (20%)
• Review construction design documents, specifications, and drawings (15%)
• Produce technical reports and documentation (15%)

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Requirements:

• Navy Nuclear-trained Technicians (E4–E6) or Officers (O2–O3) with 6–10 years of service from surface ships or submarines
• Skilled conventional Navy ETs or MMs may also be considered
• Strong technical and troubleshooting background
• Willingness to travel extensively and work in mission-critical environments
• Passion for solving complex engineering problems

• Work alongside a veteran-friendly team—many leadership and technical team members have prior military service
• Join a fast-growing commissioning organization that has expanded from 19 to over 300 employees in just five years
• Be on the cutting edge of data center design, startup, and operations
• Gain deep expertise in high-demand fields like electrical and mechanical systems testing, MEP commissioning, and mission-critical facility support

Description

• Coordinate with contractors and subcontractors during construction and installation phases
• Monitor project progress and ensure compliance with design specifications and safety standards while ensuing future operational operability is considered at every step.
• Communicate with clients and stakeholders to provide updates and address any concerns
• Work closely with project management while staying within project budgets and resources to ensure safe and timely completion

Technical Expertise:

• Possess in depth knowledge of water treatment systems, industrial installations and safety standards.
• High Impact Behaviors:
• Strategic Vision and Foresight: Senior professionals should have the ability to develop and communicate a clear vision for the future, anticipate trends, and prepare the organization to adapt to changes. This involves understanding the broader industry context and aligning team efforts with long term objectives.
• Mentorship and Talent Development: They should actively mentor junior colleagues, helping to shape the next generation of leaders. This includes sharing knowledge, providing guidance, and supporting career development opportunities for their teams.
• Influential Leadership: Senior professionals must be able to influence and inspire others, both within and outside the organization. This requires strong communication skills, credibility, and the ability to build and maintain relationships with key stakeholders.

Must-Have Skills, Experience, and Education:

• Previous experience in operations and installations in industrial settings.
• Proficiency in the Microsoft office suite.
• Advanced knowledge of business development, marketing strategies, and brand expansion.
• Exceptional interpersonal and communication skills.

Nice-to-Have Skills, Experience, and Education:

Travel: 50% travel to customer locations throughout the Tampa area

Description