Orion Talent Military Hiring Conference - October 2018
Don't miss this opportunity to interview candidates such as M.B.
Army Construction Equipment Mechanic Pursuing a Master's in Leadership Management
AREAS OF EXPERTISE
- Lean Six Sigma Green Belt
- Analytical Investigative Skills
- Training and Development
- Buyers Utility
- Strategic Planning
- Leadership
- CRM/MS Dynamics/Avaya
- Technical Support Management
- Industrial Diesels all Tiers (JD, CAT, CU, KU)
- Project Management
- Electrical Systems (12V, 24V, 240V)
- Hydraulic Systems
- Portable & Stationary air/oil compressors
- Centrifugal Pumps
EXPERIENCE
Field Service Engineer, Leading Manufacturer of Air Compressors | 2014 - Present
- Support customer's technical and operational questions about company products.
- Work cross-functionally with various departments internally to eliminate downtime.
- Complete daily detailed documentation on service calls or visits and generate reports with action items.
- Develop informational service bulletins and technical tips for customers about company products.
- Contribute to quality control, new product development, wiring diagrams, piping and instrument drawing, and warranty claims.
- Lead onboarding and technical development training and day-to-day operations for new employees in department.
- Reduced downtime by 15% with technical expertise and training to distributors onsite.
- Created detailed documentation templates for service visits to generate reports.
- Developed informational service bulletins and technical tips to reduce call volume on repeat calls.
- Manage Quality field campaigns up to $2M, completing them under budget and before deadline.
- Increased brand recognition by 30% from customers for excellent customer service.
Shop III Mechanic, Leading Fullstream Oil & Gas Company | 2012 - 2014
- Observed and listened to operating machines or equipment to diagnose reciprocating compressor malfunction and determine need for adjustment or repair.
- Studied blueprints, piping and instrument drawings, machine parts or craft materials to specific dimensions.
- Proficient using pneumatic tools and micrometers.
- Observed and listened to compressor malfunction and determined need for adjustment or repair.
- Created "How-To" instructions from blueprints and previous tear downs to reduce completion time by 30%.
- Lead team in safety protocols with zero accidents.
- Lead tool campaign to increase safety standards by 40%.
Construction Equipment Repairer, United States Army | 2008 - 2012
- Supervised and performed field or sustainment level maintenance on construction equipment; specialized in diesel engine repair, wiring, and hydraulic pressure systems of earth moving equipment.
- Supervised and performed field or sustainment level maintenance on construction equipment.
- Performed maintenance and improvement of diesel engine repair, wiring, and hydraulic pressure systems of earth moving equipment.
- Mentored new Army recruits transitioning from civilian to Soldier.
EDUCATION AND TRAINING
Master of Arts, Leadership and Management | Expected 2019
Webster University, Webster Groves, MO
Lean Six Sigma Green Belt | 2016
Villanova University, Pennsylvania, PA
Bachelor of Science, Psychology | 2008
Xavier University, Cincinnati, OH