Orion Talent Military Hiring Conference - October 2018

Don't miss this opportunity to interview candidates such as M.B.

Army Construction Equipment Mechanic Pursuing a Master's in Leadership Management

AREAS OF EXPERTISE

  • Lean Six Sigma Green Belt
  • Analytical Investigative Skills
  • Training and Development
  • Buyers Utility
  • Strategic Planning
  • Leadership
  • CRM/MS Dynamics/Avaya
  • Technical Support Management
  • Industrial Diesels all Tiers (JD, CAT, CU, KU)
  • Project Management
  • Electrical Systems (12V, 24V, 240V)
  • Hydraulic Systems
  • Portable & Stationary air/oil compressors
  • Centrifugal Pumps

EXPERIENCE

Field Service Engineer, Leading Manufacturer of Air Compressors | 2014 - Present

  • Support customer's technical and operational questions about company products.
  • Work cross-functionally with various departments internally to eliminate downtime.
  • Complete daily detailed documentation on service calls or visits and generate reports with action items.
  • Develop informational service bulletins and technical tips for customers about company products.
  • Contribute to quality control, new product development, wiring diagrams, piping and instrument drawing, and warranty claims.
  • Lead onboarding and technical development training and day-to-day operations for new employees in department.
  • Reduced downtime by 15% with technical expertise and training to distributors onsite.
  • Created detailed documentation templates for service visits to generate reports.
  • Developed informational service bulletins and technical tips to reduce call volume on repeat calls.
  • Manage Quality field campaigns up to $2M, completing them under budget and before deadline.
  • Increased brand recognition by 30% from customers for excellent customer service.

Shop III Mechanic, Leading Fullstream Oil & Gas Company | 2012 - 2014

  • Observed and listened to operating machines or equipment to diagnose reciprocating compressor malfunction and determine need for adjustment or repair.
  • Studied blueprints, piping and instrument drawings, machine parts or craft materials to specific dimensions.
  • Proficient using pneumatic tools and micrometers.
  • Observed and listened to compressor malfunction and determined need for adjustment or repair.
  • Created "How-To" instructions from blueprints and previous tear downs to reduce completion time by 30%.
  • Lead team in safety protocols with zero accidents.
  • Lead tool campaign to increase safety standards by 40%.

Construction Equipment Repairer, United States Army | 2008 - 2012

  • Supervised and performed field or sustainment level maintenance on construction equipment; specialized in diesel engine repair, wiring, and hydraulic pressure systems of earth moving equipment.
  • Supervised and performed field or sustainment level maintenance on construction equipment.
  • Performed maintenance and improvement of diesel engine repair, wiring, and hydraulic pressure systems of earth moving equipment.
  • Mentored new Army recruits transitioning from civilian to Soldier.

EDUCATION AND TRAINING

Master of Arts, Leadership and Management | Expected 2019
Webster University, Webster Groves, MO

Lean Six Sigma Green Belt | 2016
Villanova University, Pennsylvania, PA

Bachelor of Science, Psychology | 2008
Xavier University, Cincinnati, OH