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Job Description

The Field Service Technician is the boots-on-the-ground expert who installs, configures, troubleshoots, and maintains company's hardware and connectivity infrastructure at customer sites. This role requires someone who is comfortable working independently in the field, thrives on solving problems in real time, and can travel regularly to support deployments across a multi-state territory. You'll be a critical link between company's engineering teams and the customers relying on our technology every day.

What You'll Do:

• Install, configure, and commission company gateways, sensors, and related hardware at customer sites (warehouses, distribution centers, retail locations, and manufacturing facilities)
• Diagnose and resolve hardware, connectivity, and network issues on-site and remotely
• Perform routine maintenance, upgrades, and preventive service on deployed equipment
• Partner with customer IT/facilities teams to ensure proper network integration and site readiness
• Document all site visits, installations, and service tickets thoroughly and accurately
• Provide clear, professional communication with customers before, during, and after site visits
• Escalate complex technical issues to engineering and support teams as needed, while providing on-the-ground context
• Manage your own scheduling and logistics across a multi-site travel territory
• Maintain inventory of tools, spare parts, and equipment needed for field visits
• Represent company professionally as the face of the company during customer interactions

What You'll Need:

• 2+ years of experience in field service, hardware installation, low-voltage/network cabling, IT support, or a related technical field
• Working knowledge of networking fundamentals (Ethernet, Wi-Fi, basic troubleshooting of connectivity issues)
• Comfort working with hand tools, ladders, and hardware installation in warehouse/industrial environments
• Strong problem-solving skills and ability to troubleshoot independently under time pressure
• Excellent communication skills, both with customers and internal teams
• Ability to travel 30–50%, including some short-notice trips, and flexibility with scheduling
• Valid driver's license and reliable transportation
• Must be based in or near Dallas, TX or Bentonville, AR
• Ability to lift up to 50 lbs and work in warehouse/distribution center environments (varying temperatures, noise levels, and physical demands)

Nice-To-Have Skills, Experience, & Education:

• Experience with IoT, RFID, or wireless sensor technologies
• Prior experience supporting retail, logistics, or supply chain customers
• CompTIA Network+, A+, or similar technical certification
• Experience using ticketing/CRM systems (e.g., Salesforce, ServiceNow, Zendesk)

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Job Description

As the Customer Service Engineer, you will be in a field-based, customer-facing role that installs, services, maintains and modifies company equipment at customer sites. The selected candidate will work at sites with minimal supervision and will perform on-site customer repairs and be responsible for delivering both timely and effective repairs. It will be your responsibility to provide on-site training after installs to help ensure the systems optimal performance resulting in superior customer satisfaction. The Field Service Technician will help with managing financial performance within their territory: meeting or exceeding budget for revenue generation, expense control and inventory management. The Field Service Tech/Engineer is a key contributor in maintaining ongoing customer interaction to solve and prevent technical difficulties. The Field Service Tech/Engineer interfaces directly with the Customer Care Manager, Technical Manager, Clinical Application Specialist, Product Managers, Siemens Sales Representatives, and customers. These interfaces are required to provide superior product service responsiveness and customer satisfaction. The Service Engineer integrates the technical capabilities and available resources, with effective territory and business management skills to develop and maintain superior service levels. You will need to make decisions on best plan of action to keep the customer's equipment downtime to a minimum. Specific responsibilities include:

• Possess total familiarity with mechanical, electronic, optical, and operational aspects of designated products as evidenced by the ability to effectively install and repair/service designated instruments.
• Provide customer troubleshooting assistance as required.
• Provide product service for clinical field trial installations.
• Perform warranty and maintenance work necessary to keep customer level of service and satisfaction high.
• Recommend service manual revisions.

Must-Have Skills, Education, & Experience:

• Candidates must have top-notch electronic systems knowledge and troubleshooting/repair skills in addition to unparalleled customer service skills (relationship development, conflict management, active listening and problem solving, interpersonal communication, etc.).
• Experience in the Bio-Medical field is a huge plus, but not required.
• Candidates must be able to interpret electronic system schematics and flow-charts.
• A highly tuned mechanical aptitude and the ability to visualize and explain situations and resolutions are also critical in this role.
• Excellent customer service, communication (oral & written), documentation, and PC skills are essential to this position's success.

Job Description

Job Description

Position Description: Travel statewide Monday through Friday where you will Build, Maintain & Service America's Skylines via Vertical Access Rack and Pinion Lifts some as high as 1000ft. Coordinate with customers regarding maintenance and or servicing of elevators.

Why this job?

• Estimated First-Year Earnings can go as high as $120,000–$145,000+
• Company Vehicle
• Cell phone
• Overtime Available, you are on the clock the moment you leave the hotel so expect extensive OT
• Travel statewide (Mon-Fri) home weekends, 4th week at home
• Industry-Leading Equipment
• Paid training
• Paid tools supplied
• Independence & Autonomy
• Career Growth into Technical Specialist, Supervisor & Management

What You'll Do

• Install, troubleshooting, repair & certify suspended access equipment
• Troubleshoot electrical & mechanical systems
• Repair and maintain customer equipment
• Travel nationwide supporting major commercial projects
• Solving technical problems every day

Ideal Military Backgrounds

• Air Force Avionics / Electrical
• Navy EM • ET • FC
• Army 91-Series mechanics
• Industrial Maintenance
• Electrical & Mechanical Technicians
• Controls & Electronics
• Field Service

You're a Great Fit If You ...

• Can troubleshoot electrical systems with a multimeter
• Enjoy working with your hands
• Like solving problems independently
• Don't mind traveling
• Aren't afraid of heights
• Want a career—not just another job

WHY MILITARY?

This client is looking for people with character, integrity, work ethic and technical aptitude. If you have a strong electrical/mechanical foundation, they'll teach you the rest.

Must-Have Skills, Experience, & Education:

• Ability to have or obtain a TSA Transportation Worker Identification Credential (TWIC) card. If you don't have one the company will reimburse you for any fees in obtaining it for employment.
• Experienced with either electrical wiring systems, mechanical systems, gears pulleys, can read wiring diagrams, schematics etc.
• Not afraid of heights, the company takes safety very seriously so training and safety equipment will be on site and used at all times, but some elevators can go as high as 1000ft.
• Must be available to start within 90 days of offer

Job Description

• Install, configure, and commission company gateways, sensors, and related hardware at customer sites (warehouses, distribution centers, retail locations, and manufacturing facilities)
• Diagnose and resolve hardware, connectivity, and network issues on-site and remotely
• Perform routine maintenance, upgrades, and preventive service on deployed equipment
• Partner with customer IT/facilities teams to ensure proper network integration and site readiness
• Document all site visits, installations, and service tickets thoroughly and accurately
• Provide clear, professional communication with customers before, during, and after site visits
• Escalate complex technical issues to engineering and support teams as needed, while providing on-the-ground context
• Manage your own scheduling and logistics across a multi-site travel territory
• Maintain inventory of tools, spare parts, and equipment needed for field visits
• Represent company professionally as the face of the company during customer interactions

• 2+ years of experience in field service, hardware installation, low-voltage/network cabling, IT support, or a related technical field
• Working knowledge of networking fundamentals (Ethernet, Wi-Fi, basic troubleshooting of connectivity issues)
• Comfort working with hand tools, ladders, and hardware installation in warehouse/industrial environments
• Strong problem-solving skills and ability to troubleshoot independently under time pressure
• Excellent communication skills, both with customers and internal teams
• Ability to travel 30–50%, including some short-notice trips, and flexibility with scheduling
• Valid driver's license and reliable transportation
• Must be based in or near Dallas, TX or Bentonville, AR
• Ability to lift up to 50 lbs and work in warehouse/distribution center environments (varying temperatures, noise levels, and physical demands)

• Experience with IoT, RFID, or wireless sensor technologies
• Prior experience supporting retail, logistics, or supply chain customers
• CompTIA Network+, A+, or similar technical certification
• Experience using ticketing/CRM systems (e.g., Salesforce, ServiceNow, Zendesk)
  

Job Description

We are seeking a hands-on Field Service Technician - Electrical Mechatronics to support advanced production equipment used in industries like automotive, medical devices, electronics, and precision manufacturing. This is a customer-facing, travel-heavy role where you’ll troubleshoot, repair, and maintain complex mechanical, electrical, pneumatic, and CNC-controlled systems.

If you enjoy problem-solving on high-tech equipment, traveling, and being the go-to technical expert, this role offers the perfect mix of autonomy, challenge, and reward.

Responsibilities:

• Diagnose and repair mechanical, electrical, pneumatic, and hydraulic systems
• Troubleshoot equipment and return systems to operational status
• Install and run-off new equipment at customer facilities
• Monitor system performance to ensure long-term reliability
• Provide technical training to customer personnel and document all service activity
• Travel extensively across the U.S., Mexico, Canada, with occasional trips to Europe
  

Must-Have Skills, Experience, and Education:

• Must be located within a commutable distance to Bethlehem, PA or willing to relocate
• Willingness and ability to travel extensively (domestic + occasional international)
• Strong mechanical, electrical, pneumatic, and hydraulic troubleshooting experience
• Knowledge of electrical systems
• Ability to interpret electrical, hydraulic, and pneumatic schematics
• Strong communication, documentation, and problem-solving skills
• Comfortable working independently in the field for extended periods
• Valid driver’s license, passport, and clean record

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Why You’ll Love This Role:

If you thrive on hands-on work, problem-solving, and travel, this role offers a rare opportunity to advance your career while working on high-tech manufacturing systems around the world.

Job Description

We are seeking a hands-on Field Service - Technician Hydraulics to support advanced production equipment used in industries like automotive, medical devices, electronics, and precision manufacturing. This is a customer-facing, travel-heavy role where you’ll troubleshoot, repair, and maintain complex mechanical, electrical, pneumatic, and CNC-controlled systems.

If you enjoy problem-solving on high-tech equipment, traveling, and being the go-to technical expert, this role offers the perfect mix of autonomy, challenge, and reward.

Responsibilities:

• Diagnose and repair mechanical, electrical, pneumatic, and hydraulic systems
• Troubleshoot equipment and return systems to operational status
• Install and run-off new equipment at customer facilities
• Monitor system performance to ensure long-term reliability
• Provide technical training to customer personnel and document all service activity
• Travel extensively across the U.S., Mexico, Canada, with occasional trips to Europe
  

Must-Have Skills, Experience, and Education:

• Must be located within a commutable distance to Bethlehem, PA or willing to relocate
• Willingness and ability to travel extensively (domestic + occasional international)
• Strong mechanical, electrical, pneumatic, and hydraulic troubleshooting experience
• Knowledge of electrical systems
• Ability to interpret electrical, hydraulic, and pneumatic schematics
• Strong communication, documentation, and problem-solving skills
• Comfortable working independently in the field for extended periods
• Valid driver’s license, passport, and clean record

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Job Description

• Provide optimum customer satisfaction on all products and services.
• Install, monitor, assess, troubleshoot, and repair equipment within your assigned area of responsibility.
• Install and maintain wired computer networks.
• Provide remote diagnosis/repair support.
• Relay repetitive field service failures/equipment issues to Tier 3 specialists.
• Complete and submit regulatory and company required documentation.
• Represent Company at technical shows and exhibitions as required.

• Ideal candidates for this position will have 4+ years of military or industry experience with electronic/electrical process equipment and controls. You will eventually gain proficiency in all the areas below, but be sure to discuss if you have any experience in these areas:
• Previous field service/product installation experience
• Basic wired and wireless network integration experience
• Knowledge of basic anatomy & physiology of the eye
• All applicants must have:
• Skills in operation, test, maintenance, alignment, and repair procedures for electrical equipment & controls.
• Ability to produce high quality work under pressure and within tight timelines with little to no supervision.
• Ability to effectively communicate with customers, co-workers, and supervisors in formal & informal settings.
• Excellent verbal and written communication skills.
• Proficiency with the Microsoft Office Suite.
• Dedication to the team and a sense of flexibility.
• Ability to stand, sit, climb or balance, stoop, kneel, crouch, & crawl, frequently lift more than 25lbs.
• Color vision and the ability to see close objects.
• Safe driving record – Let us know if you have any drug/alcohol driving infractions before your interview.
  

Job Description

Job Description

Job Description

• High School Diploma or GED
• Minimum 3 years of Field Service Engineering experience
• Experience with electrical power systems, including low-voltage through medium-voltage switchgear
• Experience supporting critical power facilities such as data centers, airports, healthcare facilities, or similar environments
• Experience testing automatic transfer switches
• Ability to read and interpret electrical schematics and blueprints
• Experience with power control and automation systems
• Strong electrical troubleshooting skills
• Familiarity with applicable electrical codes and industry standards
• Strong customer service and client communication skills
• Ability to complete projects on time and within budget guidelines
• Strong project management, organization, and decision-making skills
• Self-directed and committed to customer satisfaction
• Valid driver's license in good standing
• Ability to travel up to 80%
• Must be authorized to work in the United States without current or future sponsorship
• Ability to participate in a 24/7 on-call schedule

• 5+ years of field service experience within the power distribution or protection industry
• Associate or Bachelor's degree in Electrical Engineering
• Power distribution experience
• AC/DC electrical knowledge
• Voltage and circuit theory knowledge
• Advanced practical electrical troubleshooting skills
• Excellent time-management and follow-up skills
• Experience with automatic transfer switch startups, modifications, warranty work, and preventative maintenance
• Experience supporting mission-critical power systems

Job Description

• 1–3+ years of field service experience in electrical testing or commissioning.
• Strong understanding of:
  • Circuit breakers
  • Protective relays
  • Transformers
  • Electrical control systems
  • Switchgear
  • Motor Control Centers (MCCs)
• Ability to read and interpret:
  • One-line diagrams
  • Electrical schematics
  • Relay logic
• Familiarity with protective relay systems including:
  • SEL/Schweitzer
  • GE Multilin
  • ABB
  • Basler
• Hands-on experience with electrical testing equipment and software such as:
  • Doble
  • OMICRON
  • Megger
  • RTS/AVTS
• Strong understanding of NFPA 70E arc-flash practices and jobsite safety requirements.
• Strong communication, documentation, and customer-service skills.
• Valid driver's license with a clean driving record.
• Ability and willingness to travel approximately 50% regionally and nationally.

• Perform acceptance, maintenance, and commissioning testing on electrical power systems ranging from 480V to 345kV.
• Conduct testing of electromechanical, solid-state, and microprocessor-based protective relays.
• Troubleshoot electrical control circuits and power-distribution equipment.
• Test and troubleshoot:
  • Switchgear
  • Transformers
  • Circuit breakers
  • Switches
  • MCCs
  • Protective relays
• Interpret electrical drawings, schematics, one-line diagrams, and relay logic during troubleshooting and diagnostics.
• Interface directly with customers and provide professional technical support.
• Generate accurate and detailed electrical test reports.
• Perform work in accordance with NETA, IEEE, and NFPA 70E standards.
• Maintain strong electrical safety practices and follow all jobsite protocols.
• Travel to regional and national customer sites as required.

• U.S. Navy Nuclear Electrician's Mate (EM) experience.
• U.S. Navy Electronics Technician (ET) experience.
• U.S. Army Prime Power Specialist experience.
• NETA Level II certification.
• NICET Level III or IV certification.
• Associate or Bachelor's Degree in Electrical Engineering Technology or a related field.
• OSHA 10 or OSHA 30 certification.
• First Aid/CPR certification.
• Prior experience working with medium- and high-voltage electrical systems.
• Experience supporting commercial, industrial, or utility electrical systems.

Job Description

• Strong technical background in electrical, electronics, mechanical, nuclear, avionics, or related systems.
• Ability to troubleshoot and repair complex electromechanical equipment.
• Ability to read and interpret technical documentation, schematics, and procedures.
• Intermediate proficiency with mechanical and electrical diagnostic tools.
• Strong customer-facing communication and technical support skills.
• Ability to work independently in a highly regulated environment.
• Ability to work a rotating schedule, including day and night shifts.
• Ability to travel up to 30%.
• Military technical training or equivalent technical experience preferred.
• Strong problem-solving and diagnostic skills.
• Commitment to quality and safety.

• Install and commission proton therapy equipment and ancillary systems.
• Troubleshoot, diagnose, service, and repair complex equipment and systems.
• Perform system checkout and verify equipment meets operational and quality requirements.
• Install equipment upgrades, hardware, software, PCs, and networking systems.
• Follow technical documentation, service procedures, and company guidelines.
• Perform Customer Acceptance Procedure (CAP) activities.
• Demonstrate equipment operation and basic maintenance to customers.
• Train customers on system operation and maintenance.
• Serve as the technical liaison between the company and customer organizations.
• Diagnose customer issues and determine appropriate responsibility for resolution.
• Coordinate and review activities of Installation Representatives when required.
• Support other proton therapy centers as needed.
• Travel to customer sites and other proton therapy centers when required.
• Work a rotating monthly schedule consisting of approximately three weeks of day shift and four weeks of night shift, with 12-hour shifts.

• Military technical experience involving:
  • Nuclear power
  • Airframe and powerplant
  • Avionics
  • Radar
  • Electrical maintenance
  • Medical devices
• Semiconductor field service or maintenance experience.
• Experience with:
  • Ion implantation
  • CVD
  • Etch
  • PVD
  • Photolithography equipment
• Medical equipment or radiation therapy system experience.
• Experience with PCs, networking, and wireless networking.
• Experience installing, commissioning, or upgrading complex technical systems.
• Experience training customers on technical equipment.
• Experience using mechanical tools and equipment including:
  • Torque wrenches
  • Precision gauges and levels
  • Vernier scales
  • Calipers and micrometers
  • Drills, saws, taps, and dies
  • Lubrication and adhesives
• Experience using electrical/electronic test equipment including:
  • Digital multimeters
  • Oscilloscopes
  • Circuit and component tooling
  • Soldering equipment
  • Electrical diagnostic and test equipment

Job Description

As a Field Service Engineer – Proton Therapy, you will support the installation, commissioning, troubleshooting, maintenance, and repair of advanced proton therapy equipment used in cancer treatment. This highly technical position combines electrical, electronic, mechanical, computer, and networking troubleshooting in a customer-facing healthcare environment.

• Strong technical background in electrical, electronics, mechanical, nuclear, avionics, or related systems.
• Ability to troubleshoot and repair complex electromechanical equipment.
• Ability to read and interpret technical documentation, schematics, and service procedures.
• Intermediate proficiency with mechanical and electrical diagnostic tools.
• Strong customer-facing communication and technical support skills.
• Ability to work independently in a highly regulated environment.
• Ability to work a rotating schedule, including day and night shifts.
• Ability to travel up to 30%.
• Military technical training or equivalent technical experience preferred.
• Strong problem-solving and diagnostic skills.
• Commitment to safety, quality, and detailed technical procedures.

• Install and commission proton therapy equipment and ancillary systems.
• Troubleshoot, diagnose, service, and repair complex equipment and systems.
• Perform system checkout and verify equipment meets operational and quality requirements.
• Install equipment upgrades, hardware, software, PCs, and networking systems.
• Follow technical documentation, service procedures, and company guidelines.
• Perform Customer Acceptance Procedure (CAP) activities.
• Demonstrate equipment operation and basic maintenance to customers.
• Train customers on system operation and maintenance.
• Serve as the technical liaison between the company and customer organizations.
• Diagnose customer equipment issues and determine appropriate responsibility for resolution.
• Coordinate and review activities of Installation Representatives when required.
• Support other proton therapy centers as needed.
• Travel to customer sites and other proton therapy centers when required.
• Work a rotating monthly schedule consisting of approximately three weeks of day shift and four weeks of night shift, with 12-hour shifts; final schedule to be confirmed with the client.

• Military technical experience involving:
  • Nuclear power
  • Airframe and powerplant
  • Avionics
  • Radar
  • Electrical maintenance
  • Medical devices
• Semiconductor field service or maintenance experience.
• Experience with:
  • Ion implantation
  • CVD
  • Etch
  • PVD
  • Photolithography equipment
• Medical equipment or radiation therapy system experience.
• Experience with PCs, networking, and wireless networking.
• Experience installing, commissioning, or upgrading complex technical systems.
• Experience training customers on technical equipment.
• Experience using mechanical tools and equipment including:
  • Torque wrenches
  • Precision gauges and levels
  • Vernier scales
  • Calipers and micrometers
  • Drills, saws, taps, and dies
• Experience using electrical/electronic test equipment including:
  • Digital multimeters
  • Oscilloscopes
  • Circuit and component tooling
  • Soldering equipment
  • Electrical diagnostic and test equipment

Job Description

Travel: Monday through Fridays home weekends travel three weeks in a row home the fourth week.

What You'll Do:

• Travel Nationally where you will Build, Maintain & Service America's Skylines via Vertical Access Rack and Pinion Lifts some as high as 1000ft.
• Coordinate with customers regarding maintenance and or servicing of elevators.
• Install, troubleshooting, repair & certify suspended access equipment
• Troubleshoot electrical & mechanical systems
• Repair and maintain customer equipment
• Travel nationwide supporting major commercial projects
• Solving technical problems every day

• Air Force Avionics / Electrical
• Navy EM • ET • FC
• Army 91-Series Mechanics
• Industrial Maintenance
• Electrical & Mechanical Technicians
• Controls & Electronics
• Field Service

• Can troubleshoot electrical systems with a multimeter
• Enjoy working with your hands
• Like solving problems independently
• Don't mind traveling
• Aren't afraid of heights

Job Description

Responsibilities and Duties:

• Perform complex maintenance, servicing, repair and troubleshooting of elevators and other related machinery and equipment.
• Investigates problems of an electric, mechanical and/or hydraulic nature related to the operation of elevators, dumbwaiters and wheelchair lifts; determines their problems and makes the necessary repairs.
• Conducts preventive maintenance and inspections of elevators, and related devices on a scheduled basis to ensure their effective and efficient operation and conformance to safety regulations and OSHA requirements.
• Install, troubleshooting, repair & certify suspended access equipment.
• Troubleshoot electrical & mechanical systems.
• Repair and maintain customer equipment.
• Solve technical problems.

• Military Avionics / Electrical Technicians
• Navy EM • ET • FC
• Army/USMC Vehicle Mechanics
• Industrial Maintenance
• Electrical & Mechanical Technicians
• Controls & Electronics
• Field Service

• Can troubleshoot electrical and or mechanical systems
• Experience with hydraulics, gears, pulleys, ,AC/DC schematics, wiring diagrams
• Enjoy working with your hands
• Like solving problems independently
• Don't mind traveling
• Aren't afraid of heights

Job Description

This Field Service Technician will provide preventative maintenance and repair services on company's medical equipment within a territory that is centered around the Northern New Jersey area and the Hudson Valley NY area (covering approximately a 2-3 hour radius).

This role will require a detailed understanding of electromechanical systems and the tools and processes required to complete the work. The selected Technician will focus on high-quality equipment service and on building customer relationships to drive growth opportunities.

Day-to-day functions:

• Maintenance, repair, installations, upgrades, and in-servicing at customer locations (medical facilities).
• Technical diagnosis and repair cost estimates on customer-owned medical equipment.
• Assists the Sales team in marketing company equipment (joint calls, in-services, sales leads, demo and trade show set-up, etc).
• Grow Service Contracts revenue through service contracts and renewal of existing service contracts. Align with all health and safety codes and procedures as mandated by company policy, customer requirements, and regulatory agencies.
• Completed and submit accurate reporting.
• Spare parts inventory management.
• Daily driving to customer locations (medical facilities); 40% overnight travel.

• High School Diploma or GED required. (Associate's Degree in an Electrical or Mechanical field preferred)
• Repair and maintenance experience with electromechanical equipment.
• Electrical and mechanical assembly.
  
• Ability to read and understand mechanical and electrical schematics.
• Must possess and maintain a valid driver's license.
• Lift up to 30 pounds and push/pull 75 pounds.

• Training and/or certifications preferred.
• Sales experience preferred.

Job Description

Company is seeking a Field Service Technician to provide preventative maintenance and repair services on company's medical equipment on-site at hospitals in Western, North Carolina territory. This role will require applying a detailed understanding of electromechanical systems and the tools and processes required to complete the work. Daily focus will be on high-quality equipment service and on building customer relationships to drive growth opportunities.

Day-to-day functions:

• Maintenance, repair, installations, upgrades, and in-servicing at customer locations (medical facilities).
• Technical diagnosis and repair cost estimates on customer-owned medical equipment.
• Assists the Sales team in marketing company equipment (joint calls, in-services, sales leads, demo and trade show set-up, etc).
• Grow Service Contracts revenue through service contracts and renewal of existing service contracts. Align with all health and safety codes and procedures as mandated by company policy, customer requirements, and regulatory agencies.
• Completed and submit accurate reporting.
• Spare parts inventory management.
• Daily driving to customer locations (medical facilities); 40% overnight travel.

Must-Have Skills, Experience, & Education:

• High School Diploma or GED required. (Associate's Degree in an Electrical or Mechanical field preferred)
• Repair and maintenance experience with electromechanical equipment.
• Electrical and mechanical assembly.
  
• Ability to read and understand mechanical and electrical schematics.
• Must possess and maintain a valid driver's license.
• Lift up to 30 pounds and push/pull 75 pounds.

Nice-To-Have Skills, Experience, & Education:

• Training and/or certifications preferred.
• Sales experience preferred.

Job Description

• Provide optimum customer satisfaction on all products and services.
• Install, monitor, assess, troubleshoot, and repair equipment within your assigned area of responsibility.
• Install and maintain wired computer networks.
• Provide remote diagnosis/repair support.
• Relay repetitive field service failures/equipment issues to Tier 3 specialists.
• Complete and submit regulatory and company required documentation.
• Represent Company at technical shows and exhibitions as required.

• Ideal candidates for this position will have 4+ years of military or industry experience with electronic/electrical process equipment and controls. You will eventually gain proficiency in all the areas below, but be sure to discuss if you have any experience in these areas:
• Previous field service/product installation experience
• Basic wired and wireless network integration experience
• Knowledge of basic anatomy & physiology of the eye
• All applicants must have:
• Skills in operation, test, maintenance, alignment, and repair procedures for electrical equipment & controls.
• Ability to produce high quality work under pressure and within tight timelines with little to no supervision.
• Ability to effectively communicate with customers, co-workers, and supervisors in formal & informal settings.
• Excellent verbal and written communication skills.
• Proficiency with the Microsoft Office Suite.
• Dedication to the team and a sense of flexibility.
• Ability to stand, sit, climb or balance, stoop, kneel, crouch, & crawl, frequently lift more than 25lbs.
• Color vision and the ability to see close objects.
• Safe driving record – Let us know if you have any drug/alcohol driving infractions before your interview.
  

Job Description

In this role, you will perform installation and service work in a safe, efficient, and profitable manner while accurately tracking productive labor time versus travel time. You will complete preventive maintenance in accordance with customer-specific service programs and maintain detailed documentation of all work performed, including parts usage and service records. This position requires Stanley equipment updates and ANSI A156.10 standards, as well as keeping technical manuals and documentation up to date. You will be responsible for maintaining company vehicles, tools, and equipment in proper working conditions, managing service vehicle parts inventory, and ensuring all equipment is tested and safety-checked before leaving job sites. A professional appearance and high-quality workmanship are always expected, along with delivering excellent customer service and maintaining positive customer relationships. You may also assist with training and mentoring other technicians on installation and service methods.

• High School Diploma or GED.
• Valid, unrestricted driver's license.
• Strong verbal and written communication skills.
• Ability to work independently in a field service environment.
• Ability to lift 75-100 pounds.
• Ability to drive for extended periods (2+ hours).
• Ability to stand for extended periods (up to 8 hours).
• Ability to stoop, kneel, crouch, crawl, twist, and work in physically demanding environments.
• Adequate vision for near, distance, and color recognition.
• Ability to work outdoors in varying weather conditions.
• Flexible schedule with availability for occasional nights and weekends.

• Install and service automatic door systems safely and efficiently.
• Perform preventive maintenance according to customer service agreements.
• Maintain accurate service records, parts usage, and work documentation.
• Ensure compliance with ANSI A156.10 standards and company installation procedures.
• Perform equipment updates and maintain current technical documentation.
• Maintain company vehicle, tools, and equipment in proper working condition.
• Manage service vehicle inventory and replacement parts.
• Test and safety-check equipment before leaving each job site.
• Deliver exceptional customer service and maintain positive customer relationships.
• Assist with training and mentoring other technicians when needed.

• Experience installing automatic door systems.
• Construction experience installing doors, door frames, windows, or glazing systems.
• Electrical troubleshooting experience.
• Automotive repair experience.
• Carpentry experience.
• Experience with databases or system configuration software.

Job Description

• High School Diploma or GED required.
• Associate degree, military technical training, or trade school certification preferred.
• One of the following:
  • 2–4 years of experience in field service, industrial maintenance, electronics, mechanical repair, biomedical equipment, automotive, military technical, or similar technical field.
  • Associate degree or technical certification with at least one year of hands-on technical experience (internships and apprenticeships considered).
• Strong mechanical and electrical troubleshooting aptitude.
• Ability to read and interpret:
  • Wiring diagrams
  • Electrical schematics
  • Technical manuals
  • Service documentation
• Excellent customer service and communication skills.
• Strong organizational skills and ability to work independently.
• Valid driver's license.
• Proof of automobile liability insurance.
• Willingness to travel throughout the assigned territory.

• Install, troubleshoot, repair, and maintain medical equipment including hospital beds, exam tables, and blood pressure kiosks.
• Perform preventive maintenance, inspections, calibration, electrical and mechanical safety testing, and performance verification.
• Complete Field Modification Instructions (FMIs), warranty repairs, recalls, equipment upgrades, and corrective maintenance.
• Diagnose electrical, mechanical, electromechanical, pneumatic, and basic electronic system failures.
• Document service work, repairs, parts usage, and customer interactions using the ServiceMax platform.
• Travel throughout the assigned territory to complete scheduled and emergency service calls.
• Build and maintain professional customer relationships with healthcare personnel.
• Utilize diagnostic equipment, hand tools, and manufacturer service procedures safely.
• Coordinate with dispatch and technical support to complete work orders efficiently.
• Maintain company quality, safety, and documentation standards.

• Biomedical equipment or medical device service experience.
• Healthcare technology experience.
• Experience troubleshooting:
  • Electrical systems
  • Mechanical systems
  • Electromechanical systems
  • Pneumatic systems
  • Electronic systems
• Preventive maintenance, inspection, and calibration experience.
• Experience using:
  • ServiceMax
  • CMMS
  • Field service management software
• Customer-facing field service experience.
• Ability to work independently with minimal supervision.
• Strong troubleshooting and problem-solving skills.
• Interest in building a long-term career in healthcare technology.
• Military technical backgrounds including:
  • Army Biomedical Equipment Specialist (68A)
  • Navy Electronics Technician (ET)
  • Navy Hospital Corpsman Biomedical Equipment Technician (BMET/NEC)
  • Air Force Biomedical Equipment Technician (4A2X1)
  • Avionics Technicians
  • Communications/Electronics Technicians
  • Nuclear Electronics Technicians
  • Industrial Maintenance Technicians
  • Automotive Maintenance Specialists

Job Description

Key Responsibilities:

• Install, commission, and start up CNC machines and automation systems at customer locations
• Perform preventive maintenance, troubleshooting, and repair of electrical, mechanical, and control systems
• Diagnose issues involving CNC controls, servo systems, PLCs, and machine components
• Read and interpret electrical schematics, blueprints, and technical manuals
• Provide technical support and training to customers on proper machine operation and maintenance
• Document service activities, parts usage, and resolutions accurately
• Maintain strong customer relationships through professional communication and service excellence
• Travel regionally (within a few hours of Jackson) to support customer sites as needed

• Military technical background highly preferred (Navy ET, EM, MM, GSE; Army 91-series; Air Force maintenance; or similar)
• Experience with industrial equipment, CNC machines, automation, or heavy mechanical systems
• Strong troubleshooting skills in electrical, mechanical, and/or electronic systems
• Ability to work independently and manage a flexible regional travel schedule
• Comfortable working in industrial environments such as manufacturing floors and machine shops
• Valid driver's license required

Nice-To-Have Skills, Experience, and Education:

• Experience with CNC controls (Mazatrol, Fanuc, Siemens)
• Knowledge of PLCs, servo motors, drives, and motion control systems
• Background in hydraulics, pneumatics, and precision alignment
• Prior field service or customer-facing technical experience
  

Job Description

• Strong knowledge of hydraulic, electrical, mechanical, and drivetrain systems.
• Experience diagnosing and repairing heavy equipment or mobile equipment.
• Strong troubleshooting and problem-solving skills.
• Ability to read and interpret:
  • Hydraulic schematics.
  • Electrical schematics.
  • Technical service information.
• Ability to perform field repairs independently.
• Strong customer service and communication skills.
• Valid driver's license with an acceptable driving record.
• Ability to obtain and maintain DOT Medical Certification.

• Inspect, diagnose, troubleshoot, and repair heavy construction and mining equipment.
• Repair hydraulic, electrical, pneumatic, mechanical, and drivetrain systems.
• Perform field service repairs with minimal supervision.
• Identify mechanical failures and determine appropriate repair solutions.
• Source and order replacement parts as needed.
• Complete service documentation accurately.
• Perform welding, brazing, fabrication, and equipment modifications when required.
• Follow all company safety procedures and OSHA regulations.
• Support customers by minimizing equipment downtime.
• Travel throughout assigned territory while returning home nightly.

• Technical school graduate.
• Experience working on Volvo Construction Equipment.
• Experience with:
  • Hitachi Equipment.
  • Sandvik Equipment.
  • Link-Belt Equipment.
  • Bergmann Equipment.
• Welding and fabrication experience.
• Diesel engine repair experience.
• Previous field service experience.
• Military technical backgrounds including:
  • Construction Equipment Repairer (91L)
  • Wheeled Vehicle Mechanic (91B)
  • Construction Mechanic (CM)
  • Equipment Operator/Mechanic
  • Heavy Equipment Repair
  • Diesel Technician

Job Description

Travel: 90% travel. This is a true road warrior position. Engineers generally leave Monday morning and return home Friday evening. Most installation projects last approximately one week per machine. Employees are encouraged to return home on weekends, although they may remain onsite if preferred. Travel is primarily throughout North America.

Job Description

Must-Have Skills, Experience, & Education:

Physical Demands:

Work Environment:

Job Description

• High School Diploma or GED.
• Valid driver's license and valid passport.
• Advanced mechanical and electrical troubleshooting skills on CNC machining centers.
• Ability to read and interpret:
  • Electrical schematics.
  • Mechanical drawings.
• Strong customer service and communication skills.
• Self-motivated with the ability to work independently.
• Strong decision-making and problem-solving skills.
• Ability to multitask in a fast-paced field service environment.
• Intermediate computer skills, including:
  • Microsoft Word.
  • Microsoft Excel.
  • Microsoft Outlook.

• Troubleshoot and repair CNC machining centers.
• Install, commission, and start up new CNC machines.
• Perform retrofit installations and machine upgrades.
• Verify machine performance meets OEM specifications.
• Train customers on machine operation and maintenance.
• Provide technical support and serve as a trusted advisor to customers.
• Prepare detailed service reports following each service visit.
• Maintain communication with the Service Department and headquarters.
• Travel nationally Monday through Friday with home weekends.
• Work nights and weekends when required.
• Safely drive or travel by air to customer locations.
• Frequently stand, bend, kneel, crawl, and lift equipment weighing up to 50 pounds.

• Experience with servo systems.
• Experience with precision motion systems.
• PLC troubleshooting experience.
• CNC machine commissioning experience.
• Customer-facing field service experience.
• Industrial automation experience.
• Mechanical repair experience.
• Military technical backgrounds including:
  • Electronics Technician
  • Electrician
  • Industrial Maintenance
  • Avionics
  • Machinist's Mate
  • Machinery Repairman

Job Description

• High School Diploma or GED.
• Valid driver's license and valid passport.
• Advanced mechanical and electrical troubleshooting skills on CNC machining centers.
• Ability to read and interpret:
  • Electrical schematics.
  • Mechanical drawings.
• Strong customer service and communication skills.
• Self-motivated with the ability to work independently.
• Strong decision-making and problem-solving skills.
• Ability to multitask in a fast-paced field service environment.
• Intermediate computer skills, including:
  • Microsoft Word.
  • Microsoft Excel.
  • Microsoft Outlook.

• Troubleshoot and repair CNC machining centers.
• Install, commission, and start up new CNC machines.
• Perform retrofit installations and machine upgrades.
• Verify machine performance meets OEM specifications.
• Train customers on machine operation and maintenance.
• Provide technical support and serve as a trusted advisor to customers.
• Prepare detailed service reports following each service visit.
• Maintain communication with the Service Department and headquarters.
• Work nights and weekends when required.
• Safely drive or travel by air to customer locations.
• Frequently stand, bend, kneel, crawl, and lift equipment weighing up to 50 pounds.

• Previous CNC field service experience.
• Experience commissioning CNC machining centers.
• Industrial automation experience.
• Electrical controls troubleshooting experience.
• Mechanical repair experience.
• Military technical backgrounds including:
  • Electronics Technician
  • Electrician
  • Industrial Maintenance
  • Avionics
  • Machinist's Mate
  • Machinery Repairman
• Experience providing customer training and technical support.
• Experience installing CNC retrofits or machine upgrades.

Job Description

• High School Diploma or GED required.
• Associate degree, military technical training, or trade school certification preferred.
• One of the following:
  • 2-4 years of field service, industrial maintenance, electronics, mechanical repair, biomedical equipment, military technical, or similar technical experience.
  • Associate degree or technical certification with at least one year of hands-on technical experience (internships and apprenticeships considered).
• Strong mechanical and electrical troubleshooting skills.
• Ability to read and interpret technical manuals, service documentation, and equipment procedures.
• Strong customer service and communication skills.
• Excellent organizational skills and ability to work independently.
• Valid driver's license.
• Ability to operate personal or rental vehicles.
• Proof of automobile liability insurance.
• Willingness to travel extensively throughout the assigned territory (up to 100%).

• Install, troubleshoot, repair, and maintain specialized medical equipment at customer sites.
• Perform preventative maintenance, Field Modification Instructions (FMIs), equipment upgrades, recalls, and warranty repairs.
• Complete equipment calibration, testing, and performance verification to manufacturer specifications.
• Install software updates and firmware revisions on Maternal Infant Care equipment, including fetal monitors and Giraffe OmniBeds.
• Document service activities, repairs, parts usage, and customer interactions using ServiceMax.
• Travel throughout the assigned territory to complete scheduled service calls.
• Provide professional technical support while developing strong customer relationships.
• Safely utilize diagnostic equipment, hand tools, and manufacturer service procedures.
• Coordinate with dispatch and technical support teams to complete work orders efficiently.
• Maintain company quality, safety, and documentation standards.
• Lift up to 50 pounds and move equipment weighing up to 125 pounds with appropriate assistance.

• Biomedical equipment or medical device experience.
• Military technical backgrounds including:
  • Electronics
  • Biomedical Equipment
  • Avionics
  • Communications
  • Nuclear
  • Maintenance
• Experience troubleshooting electrical, electronic, mechanical, or electromechanical systems.
• Preventive maintenance and calibration experience.
• Experience using CMMS or service management software.
• Customer-facing field service experience.
• Strong problem-solving skills with a desire to learn new technologies.
• Interest in building a long-term career in healthcare technology.t.

Job Description

What You’ll Do

• Field & Shop Support: Split time between regional client sites and our local Cincinnati facility installing, maintaining, and repairing automated packaging machinery.
• Troubleshooting: Diagnose electro-mechanical systems, sensors, pneumatics, and control setups.
• Customer Facing: Serve as the main technical contact on-site, demonstrating equipment and training client teams.
• Reporting: Submit simple field reports and track service details using MS Excel/Office.

Qualifications

Must-Have Skills, Experience, and Education:

• 2+ Years Experience: Industrial maintenance, electro-mechanical repair, or automated machinery troubleshooting. (Plant maintenance techs transition seamlessly—packaging experience not required).
• 2+ Years Customer Service: Strong communication skills and a professional demeanor.
• Requirements: Valid Driver's License, clean driving record, auto insurance, and basic MS Office skills.

Nice-to-Have Skills, Experience, and Education:

• Experience with Fanuc robotics, PLCs, or automated control systems.
• Manufacturer service certifications.

Job Description

Job Description

As a Field Service Engineer, you will provide field service support to install, conduct preventative maintenance, troubleshoot, repair, and retrofit Company products and services. Beyond customer service and support, you will be required to liaison between the field support team and the customer to plan installation of equipment at new customer sites and provide follow-on support for the operational aspects of the equipment and software. Expect to work normal daytime hours M-F, accruing 10-15 hours of overtime per week on average.

Essential Duties & Responsibilities:

• Provide optimum customer satisfaction on all products and services.
• Install, monitor, assess, troubleshoot, and repair equipment within your assigned area of responsibility.
• Install and maintain wired computer networks.
• Provide remote diagnosis/repair support.
• Relay repetitive field service failures/equipment issues to Tier 3 specialists.
• Complete and submit regulatory and company required documentation.
• Represent Company at technical shows and exhibitions as required.

Must-Have Skills, Experience, and Education:

• Ideal candidates for this position will have 4+ years of military or industry experience with electronic/electrical process equipment and controls. You will eventually gain proficiency in all the areas below, but be sure to discuss if you have any experience in these areas:
• Previous field service/product installation experience
• Basic wired and wireless network integration experience
• Knowledge of basic anatomy & physiology of the eye
• All applicants must have:
• Skills in operation, test, maintenance, alignment, and repair procedures for electrical equipment & controls.
• Ability to produce high quality work under pressure and within tight timelines with little to no supervision.
• Ability to effectively communicate with customers, co-workers, and supervisors in formal & informal settings.
• Excellent verbal and written communication skills.
• Proficiency with the Microsoft Office Suite.
• Dedication to the team and a sense of flexibility.
• Ability to stand, sit, climb or balance, stoop, kneel, crouch, & crawl, frequently lift more than 25lbs.
• Color vision and the ability to see close objects.
• Safe driving record – Let us know if you have any drug/alcohol driving infractions before your interview.
  

Job Description

Key Responsibilities

• Troubleshoot and diagnose equipment malfunctions using diagnostic tools and test equipment
• Install, modify, maintain, and repair equipment and systems
• Perform preventive maintenance and scheduled service activities
• Calibrate and adjust digital and analog instrumentation
• Manage customer service schedules and prioritize maintenance versus repair work
• Conduct equipment demonstrations and customer training
• Complete service reports, expense reports, timesheets, and parts documentation
• Maintain vehicle inventory, tools, manuals, and replacement parts
• Monitor customer supply needs and service contract opportunities
• Build and maintain strong customer relationships through professional service

Must-Have Skills & Experience

• High School Diploma or GED
• Minimum 3 years of industrial electrical experience
• Experience with:
  • Single-phase and three-phase electrical systems
  • Industrial controls
  • Water process systems
  • Pneumatic controls
• Experience using:
  • Volt-ohm meters
  • Amp probes
  • Temperature calibration equipment
  • Pressure calibration equipment
• Ability to read and interpret:
  • Electrical schematics
  • P&IDs (Piping & Instrumentation Diagrams)
• Experience with copper, brass, and stainless-steel piping
• Basic computer proficiency
• Strong customer service and communication skills
• Valid driver's license with acceptable driving record

Physical Requirements

• Lift 50+ pounds unassisted
• Climb over and crawl under equipment
• Work in mechanical rooms, hospitals, and industrial environments
• Travel with limited advance notice when required
• Ability to work occasional nights, weekends, and holidays

Nice-to-Have Backgrounds

• Military technicians with:
  • Electrician experience
  • Utilities systems experience
  • HVAC experience
  • Water treatment experience
  • Biomedical equipment experience
  • Nuclear propulsion auxiliary systems experience
  • Industrial maintenance experience
• Commercial HVAC service technicians
• Industrial maintenance technicians
• Field service technicians
• Water treatment technicians
• Process controls technicians