Search Medical Jobs & Positions

The Medical industry, or the healthcare industry, consists of businesses that provide medical services, manufacture medical equipment or drugs, provide medical insurance, or otherwise facilitate the provision of healthcare to patients. The Medical industry is split into six different sectors, which include pharmaceuticals, biotechnology, equipment, distribution, facilities, and managed health care. The Medical industry is one of the world's fastest growing industries. In 2020, the estimated revenue of the Medical industry was $2.6 billion. Major companies include Medtronic, Johnson & Johnson, Cardinal Health, and Abbott Laboratories.

What are common job types in the Medical industry?

Field Service Engineer - A Field Service Engineer in the Medical industry applies engineering, biomechanical, and biology principles to healthcare systems and products such as health management systems, medical diagnostic instruments, and prosthetics. They perform installation, repair, and maintenance for medical laboratory equipment.

Customer Support Engineer - Customer Support Engineers serve as experts in the products that their company manufactures and develops. They find solutions to problems with the products and help customers work through technical difficulties.

Manufacturing Technician - Manufacturing Technicians run and maintain factory equipment and assembly processes, monitor and check the product quality and document results in strict adherence to protocols in medical device manufacturing and the later stages of pharmaceutical manufacturing.

Installation Technician - Installation Technicians are responsible for handling and installing all types of electronic systems and equipment. Installation Technicians are also required to conduct regular checks and maintenance to ensure that the system functions properly, upgrading, or replacing equipment for improvement.

Maintenance Technician - A Maintenance Technician in the Medical industry within a pharmaceutical or medical device manufacturing facility performs routine maintenance of equipment and machinery and helps troubleshoot and repair any mechanical or electrical problems when they arise.

Sales Consultant - Sales Consultants in the Medical industry market, sell, and distribute pharmaceutical products to relevant medical establishments.

Medical Device Sales Representative - Medical Device Sales Representatives are the main contact point for sending out product proposals and quotes that persuade purchase. They conduct presentations for doctors or health executives about their company’s medical device offerings.

What are the highest paying Medical jobs?

Medical Engineer, Medical Supervisor, and Medical Manager positions are the highest paying Medical jobs. For Medical Engineer and Medical Supervisor positions, the average salary is around $70K-$80K per year, while Medical Managers earn an average of $120K per year.

What Medical jobs are in demand?

Field Service Engineers, Customer Support Engineers, Sales Consultants, and Medical Device Sales Representatives are the highest paying Medical industry jobs that are non-medical. Field Service Engineers and Customer Support Engineers can earn up to $80K per year. For Medical Device Sales Representatives and Sales Consultants, the average starting salary is $90K per year, with earning potential up to $140K+ per year.

Why should one start a career in the Medical industry?

According to the Bureau of Labor Statistics, the Medical industry is one of the fastest growing industries in the country. A career in the Medical industry has great earning potential, job stability, and the opportunity to help others. Veterans are well suited for careers in the Medical industry. In particular, JMOs are a great fit for Sales Consultant and Medical Device Sales Representative roles, due to the performance driven, goal oriented, and competitive nature of these roles.


Please keep in mind that these jobs represent only a small percentage of the positions we currently have available. If you don't find what you're looking for, it does not mean that we're not hiring in your desired industry or location - be sure to register and a recruiter will be in contact with you about the jobs that are a match for your background, desires and qualifications.

SEARCH JOBS IN THE MEDICAL INDUSTRY

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JOB LISTINGS

    Total: 10  |  Pages:
  • 1

Field Service Engineer


Company: Orion Talent
Job Ref: # 3406910
Date Posted: 10/27/2025 12:00:00 AM
City, State: Kansas City, Missouri
Category: Medical

Description

Location: Kansas City, MO / Springfield, MO (must reside in or near these area)


The Field Service Engineer provides hands-on technical support to medical professionals, ensuring high performance and reliability of advanced electro-mechanical medical laser systems. This role involves installation, maintenance, troubleshooting, and repair of ophthalmic laser equipment used in vision care. The engineer will collaborate with physicians, nurses, and internal service teams to deliver timely, expert-level service and ensure exceptional customer satisfaction.

Key Responsibilities:
• Install, maintain, troubleshoot, and repair complex electro-mechanical laser and medical systems
• Provide technical support and training to physicians, nurses, and medical staff
• Support sales and service teams with on-site technical problem resolution
• Ensure all installation, service, and maintenance work meets quality and safety standards
• Accurately document service activities, maintenance logs, and customer reports
• Identify and recommend solutions for product performance improvements
• Contribute to development of technical bulletins, service guidelines, and process improvements
• Collaborate cross-functionally with sales, clinical, and engineering teams to enhance customer satisfaction
• Support customers on short-notice calls, including weekends and off-hours coverage as needed


Requirements:
• Technical certification in Electronics, Biomedical, Optical, or Mechanical, or Associate’s degree in Electronics Engineering or Technology (required)
• Minimum 2 years of technical field service experience, preferably in a regulated industry
• Proficiency with test equipment (digital multimeters, oscilloscopes, etc.)
• Strong knowledge of servicing principles, mechanical and electrical troubleshooting
• Excellent communication, documentation, and customer service skills
• Ability to lift up to 50 lbs., stand for extended periods, and work in clinical environments
• Valid U.S. driver’s license; ability to travel on short notice, including occasional air travel
• Willingness to work flexible hours, weekends, and off-hours as needed
Preferred:
• Degree in Electronics or related field
• Experience in medical device industry, especially ophthalmic laser systems
• Prior laser or optical equipment servicing experience


Benefits:
• Comprehensive benefits package including medical, dental, and vision insurance
• 401(k) with company match and pension plan
• 13 paid holidays, 15 PTO days, 5 sick days, and 5 Family Vacation days
• Company vehicle provided through FLEET program
• Travel reimbursement
• Paid training and career development opportunities


Travel: Up to 25% overnight travel required; frequent short-notice trips
Company Description:
A global leader in healthcare innovation that combines advanced technology and precision engineering to improve patient outcomes in ophthalmology and vision care. The company’s state-of-the-art laser systems support medical professionals worldwide in delivering exceptional care and innovation.


Why this Opportunity?
Join a world-class organization at the forefront of medical technology. Be part of a mission-driven team improving vision and quality of life for patients through advanced laser systems. Enjoy competitive pay, excellent benefits, a company vehicle, and long-term career growth opportunities within a global leader in healthcare innovation.








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Field Service Engineer


Job Ref: # 3653663
Date Posted: 10/21/2025 6:58:44 PM
City, State: Pittsburgh, Pennsylvania
Category: Medical

Description


Position Summary:
The Field Service Engineer is responsible for building and maintaining strong relationships with customers while performing thorough installations, repairs, preventative maintenance, and product enhancement activities on complex diagnostic instrumentation and systems. This role is key to ensuring customer satisfaction, retention, and optimal performance of all supported equipment.

Key Responsibilities:
  • Provide customer support through on-site installations, cost-effective repairs, preventative maintenance, and product upgrades on diagnostic instruments and systems.
  • Diagnose and troubleshoot technical issues, analyzing failures and implementing corrective actions to ensure instrument reliability.
  • Deliver high levels of customer service to maintain strong customer relationships and ensure satisfaction.
  • Act as a liaison between customers and internal teams, demonstrating professionalism, commitment, and clear communication.
  • Escalate unresolved technical issues appropriately and follow up to resolution.
  • Advise customers on the proper operation, maintenance, and troubleshooting of instruments and systems.
  • Collaborate with internal Sales, Applications, and Service teams to share customer feedback, technical insights, and service opportunities.
  • Promote service contracts and assist with renewals through established customer relationships.
  • Ensure compliance with all quality, regulatory, and service procedures, maintaining complete and accurate records.
  • Document service activities in a timely and detailed manner.
  • Maintain accurate service inventory and ensure proper control of assigned parts and materials.

Skills & Capabilities:
  • Strong organizational and time management skills with the ability to prioritize effectively.
  • Excellent communication skills to interface with customers, peers, and management.
  • Strong technical and analytical aptitude with attention to detail.
  • Proven ability to work independently within a designated territory while achieving performance goals.
  • Team-oriented mindset with the ability to collaborate toward regional and national objectives.
  • Ability to lift up to 50 lbs and work in laboratory or hospital environments.

Qualifications:
Education:
  • Associate degree in Electronics, Biomedical Engineering, Medical Technology, or a related field required.
  • Equivalent experience may be considered in lieu of a degree.
Experience:
  • Minimum of 3 years of experience servicing medical device or diagnostic equipment.
  • Working knowledge of personal computers and Windows operating systems.
  • Familiarity with Laboratory Information Systems and network connectivity preferred.
  • Proficiency with Microsoft Office 365.
  • Ability to work flexible hours and participate in rotational on-call coverage as required.

Benefits: Company Vehicle with Personal Use Allowance, Phone & Internet Reimbursement, Comprehensive Health Care Benefits, 8% 401k Match (dollar for dollar!), Company paid Life Insurance, Flexible Spending Account (FSA), Tuition Reimbursement and more!

 





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Field Service Engineer


Company: Orion Talent
Job Ref: # 2466547
Date Posted: 10/16/2025 12:00:00 AM
City, State: Albany, New York
Category: Medical

Description

Position Description:
The Field Service Engineer is responsible for building and maintaining relationships with customers across North America while performing installations, repairs, preventative maintenance, and product enhancement activities on complex diagnostic instrumentation and systems. This role ensures exceptional service delivery, customer retention, and technical excellence while meeting performance and revenue objectives.
Responsibilities include:
• Provide on-site customer support for installation, repairs, preventative maintenance, and upgrades of diagnostic instruments and systems.
• Diagnose, analyze, and troubleshoot instrument symptoms to identify root causes and implement corrective actions.
• Deliver outstanding customer service, maintaining professionalism and communication at all times.
• Escalate unresolved technical issues and advise customers on maintenance and troubleshooting procedures.
• Collaborate closely with Sales and Applications teams to share product information and customer insights.
• Promote and support service contract renewals.
• Ensure compliance with all Quality, Regulatory, and Service procedures and documentation requirements.
• Maintain accurate service reports and manage assigned service inventory effectively.

Requirements:
• Associate’s degree in Electronics, Medical Technology, Biomedical Engineering, or related field; equivalent experience considered.
• Minimum of 3 years’ experience servicing medical device equipment.
• Strong organizational and time management skills; able to prioritize and work independently.
• Excellent communication and interpersonal skills with a customer-focused mindset.
• Proficient in troubleshooting and process-oriented problem solving.
• Capable of lifting up to 50 lbs.
• Proficient with Microsoft Office 365 and Windows operating systems; knowledge of Lab Information Systems and network connectivity preferred.
• Willingness to participate in on-call rotation and work extended/flexible hours as needed.

Benefits:
• Company vehicle with personal use allowance
• Phone and internet reimbursement
• Comprehensive health care coverage
• 8% 401(k) match (dollar for dollar)
• Company-paid life insurance
• Flexible Spending Account (FSA)
• Tuition reimbursement and more

Travel:
Up to 90% during training period; approximately 50% local and some regional travel thereafter.

Company Description:
A leading global provider of innovative diagnostic solutions specializing in Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. The organization operates in over 100 territories and is committed to advancing healthcare through high-quality products and exceptional customer service.

Join a growing, innovative, family-owned company that values customer commitment, teamwork, and continuous improvement. Be part of a collaborative environment that supports professional development, innovation, and meaningful impact on patient care.





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Field Service Engineer


Company: Orion Talent
Job Ref: # 551566
Date Posted: 10/16/2025 12:00:00 AM
City, State: Pittsburgh, Pennsylvania
Category: Medical

Description


Position Summary:
The Field Service Engineer is responsible for building and maintaining strong relationships with customers while performing thorough installations, repairs, preventative maintenance, and product enhancement activities on complex diagnostic instrumentation and systems. This role is key to ensuring customer satisfaction, retention, and optimal performance of all supported equipment.

Key Responsibilities:
  • Provide customer support through on-site installations, cost-effective repairs, preventative maintenance, and product upgrades on diagnostic instruments and systems.
  • Diagnose and troubleshoot technical issues, analyzing failures and implementing corrective actions to ensure instrument reliability.
  • Deliver high levels of customer service to maintain strong customer relationships and ensure satisfaction.
  • Act as a liaison between customers and internal teams, demonstrating professionalism, commitment, and clear communication.
  • Escalate unresolved technical issues appropriately and follow up to resolution.
  • Advise customers on the proper operation, maintenance, and troubleshooting of instruments and systems.
  • Collaborate with internal Sales, Applications, and Service teams to share customer feedback, technical insights, and service opportunities.
  • Promote service contracts and assist with renewals through established customer relationships.
  • Ensure compliance with all quality, regulatory, and service procedures, maintaining complete and accurate records.
  • Document service activities in a timely and detailed manner.
  • Maintain accurate service inventory and ensure proper control of assigned parts and materials.

Skills & Capabilities:
  • Strong organizational and time management skills with the ability to prioritize effectively.
  • Excellent communication skills to interface with customers, peers, and management.
  • Strong technical and analytical aptitude with attention to detail.
  • Proven ability to work independently within a designated territory while achieving performance goals.
  • Team-oriented mindset with the ability to collaborate toward regional and national objectives.
  • Ability to lift up to 50 lbs and work in laboratory or hospital environments.

Qualifications:
Education:
  • Associate degree in Electronics, Biomedical Engineering, Medical Technology, or a related field required.
  • Equivalent experience may be considered in lieu of a degree.
Experience:
  • Minimum of 3 years of experience servicing medical device or diagnostic equipment.
  • Working knowledge of personal computers and Windows operating systems.
  • Familiarity with Laboratory Information Systems and network connectivity preferred.
  • Proficiency with Microsoft Office 365.
  • Ability to work flexible hours and participate in rotational on-call coverage as required.

Benefits: Company Vehicle with Personal Use Allowance, Phone & Internet Reimbursement, Comprehensive Health Care Benefits, 8% 401k Match (dollar for dollar!), Company paid Life Insurance, Flexible Spending Account (FSA), Tuition Reimbursement and more!

 





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Field Service Engineer


Company: Orion Talent
Job Ref: # 3255242
Date Posted: 9/19/2025 12:00:00 AM
City, State: Billings, Montana
Category: Medical

Description

To provide field-based technical support for the service and maintenance needs of the SMS product line. This will include support for reactive service calls, planned maintenance activities, field based system upgrades and/or enhancements, and assistance with local sales and marketing activities in the assigned territory. A major goal of this position is to ensure that customer satisfactions levels are maintained at the highest level possible. This position reports to the Area Service Manager for the territory, and will have frequent interactions with the Dealer network, direct service personnel and customers will be required.

Responsibilities

  • Perform preventative maintenance, service, and repair on SMS imaging products based on training and experience
  • Perform installations of products, lead or coordinate installation activities with required service personnel
  • Diagnose and resolve networking problems, close calls, return inventory, provide FCO and PM documentation in a timely manner
  • Maintain excellent customer relationships through effective service, timely installations, and maintenance
  • Maintain daily communication with customers to ensure resolution and proper follow-up, leading to satisfaction
  • Promote the company and its products through professional service and customer engagement
  • Submit administrative paperwork (travel/mileage expenses, overtime schedules, forms, etc.) on time
  • Perform other duties, with limited assistance, as assigned by the Area Service Manager

Qualifications

  • Associate degree in Electronics Technology or related discipline required
  • Minimum 5 years' experience as an x-ray and/or imaging field service technician or engineer
  • Ability to read and interpret electrical diagrams and schematics
  • Ability to read and understand mechanical assembly instructions
  • Strong computer skills including Word, Excel, and position-related applications
  • Proficiency with PC/laptop operations

Benefits: Comprehensive benefits including medical, dental, vision, 401(k) with match and profit sharing, paid time off, tuition assistance, company vehicle, phone, and overtime pay. and more.




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Field Service Engineer


Company: Orion Talent
Job Ref: # 5133130
Date Posted: 9/19/2025 12:00:00 AM
City, State: Spokane, Washington
Category: Medical

Description

To provide field-based technical support for the service and maintenance needs of the SMS product line. This will include support for reactive service calls, planned maintenance activities, field based system upgrades and/or enhancements, and assistance with local sales and marketing activities in the assigned territory. A major goal of this position is to ensure that customer satisfactions levels are maintained at the highest level possible. This position reports to the Area Service Manager for the territory, and will have frequent interactions with the Dealer network, direct service personnel and customers will be required.

Responsibilities

  • Perform preventative maintenance, service, and repair on SMS imaging products based on training and experience
  • Perform installations of products, lead or coordinate installation activities with required service personnel
  • Diagnose and resolve networking problems, close calls, return inventory, provide FCO and PM documentation in a timely manner
  • Maintain excellent customer relationships through effective service, timely installations, and maintenance
  • Maintain daily communication with customers to ensure resolution and proper follow-up, leading to satisfaction
  • Promote the company and its products through professional service and customer engagement
  • Submit administrative paperwork (travel/mileage expenses, overtime schedules, forms, etc.) on time
  • Perform other duties, with limited assistance, as assigned by the Area Service Manager

Qualifications

  • Associate degree in Electronics Technology or related discipline required
  • Minimum 5 years' experience as an x-ray and/or imaging field service technician or engineer
  • Ability to read and interpret electrical diagrams and schematics
  • Ability to read and understand mechanical assembly instructions
  • Strong computer skills including Word, Excel, and position-related applications
  • Proficiency with PC/laptop operations

Benefits: Comprehensive benefits including medical, dental, vision, 401(k) with match and profit sharing, paid time off, tuition assistance, company vehicle, phone, and overtime pay. and more.




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Field Service Technician


Job Ref: # 9130023
Date Posted: 9/16/2025 12:00:00 AM
City, State: Minneapolis, Minnesota
Category: Medical

Description


Seeking a Field Service Technician (FST / Cyclotron Engineer to support their cross-disciplinary radio pharmaceutical research and production facility. The FST/Cyclotron Engineer functions as part of a team of peers to provide service and maintenance to cyclotron and radio chemistry synthesizers to ensure maximum productivity and system Up Time while utilizing time and resource management techniques effectively.

Additional responsibilities include but are not limited to:

  • Provides service and maintenance for multiple cyclotrons and associated chemistry modules as assigned
  • Monitors and positively affects financial and operational performance
  • Works in compliance with all regulatory standards including EH&S, cGMP, Radiation Safety, applicable pharmacy laws, DOT, and internal policies and interpretations of the above as required
  • Participates in personnel training and staff development
  • Responds to calls for service support within a reasonable amount of time
  • Completes and submits work history tickets in a timely fashion and includes all relevant details
  • Schedules work and manages spare parts usage to minimize costs and maximize effectiveness
  • Monitors and improves Up Time for site cyclotron system(s)
  • Participates in the assessment of semi-complex product and equipment performance and recommends modifications and improvements


Required Knowledge/Skills, Education, and Experience:

  • Associates degree in engineering discipline or equivalent Military experience
  • 2-5 years of experience in servicing capital equipment and electrical/electronic troubleshooting
  • Basic understanding of mechanical troubleshooting (equipment assembly/disassembly)
  • 2+ years of experience with customer relationship management preferred
  • Working knowledge of the PET radioisotope production workflow preferred
  • Ability to work independently and with a cross-functional team
  • Technically skilled with proven ability to troubleshoot semi-complex problems and abstract issues, policies & procedures
  • Ability to read and correctly interpret various engineering documents (schematics, wiring diagrams, piping diagrams, etc.)
  • Ability to use standard electronic test and measurement instruments (DVM, oscilloscope, micrometers, etc.)
  • Ability to correctly utilize portable leak detection equipment
  • Ability to safely work in regions of high voltage and radiation
  • Ability to consistently perform all PMs per SOPs with no external support


What's Exciting About This Opportunity?

  • High Tech Laboratory Environment working on State-of-the-Art Particle Accelerator
  • Fortune 50 Company
  • Excellent Pay and Benefits
  • This Company is a “top company” for Military Veteran hires!


More details:

Shift: Your normal hours will be Monday through Friday, 6pm – 2am (flexibility to work alternative shifts is required. You will normally work 8 – hour shifts but can occasionally work longer shifts depending on system conditions. You can expect some Saturday work, usually 1 Saturday per month.)

Compensation:


First Year Total Comp = $84k – 90k.
Base Payrate$70,000-75,000
Additional Average OT (~10% OT)$10,500-11,250
5% Target Bonus$3,500-3,750
Total$84,000- 90,000


Benefits: offers an excellent global benefits package Medical, Dental, Vision, Employee Assistance Program, Mental Health, Substance Abuse, Flexible Spending Accounts, Life Insurances, Short- and Long-Term Disability Insurance, 401K Savings Plan with matching contribution, Financial Planning Tools, Training and Education, Tuition Reimbursement, Paid Time Off, Holidays, Flex Schedules, Business Casual Dress, Employee Discount Program, and Volunteer Opportunities. Specific benefits for this position include:

  • 4 weeks of paid vacation (PTO) to start, with 5 paid floater holidays pro-rated for the first year and 6 paid standard holidays. At the start of your third year, you get a 5th week of vacation.
  • 100% match of 401K contribution, up to 6% (20% vesting of the matched amount each year).
  • "Well Being" reimbursement of $300/year for health/fitness classes and related items.










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Field Service Engineer- Baltimore, MD


Company: Orion Talent
Job Ref: # 2380355
Date Posted: 9/12/2025 12:00:00 AM
City, State: Baltimore, MD
Category: Medical

Description

Benefits:
Med/ Den/ Vis/ 5% 401k match
Travel: Regional travel around
the Baltimore area
Vaccine
Requirement: Required due to work in hospital settings
Once
training is over there will be minimal travel other than driving to customer
sites on a day-to-day basis.
For
training program, there will be one week, usually first or second week, travel
to North Carolina. After initial training period there will be 6-8 weeks of
potential travel (home on weekends) for on-the-job training with senior techs.
The schedule will depend on availability of other technicians to conduct
training.
 
Position
Description:
The role
of Field Service Engineer manages all field service operations within their
assigned territory. You will be asked to provide on-site field technical
services that exceed customer expectations for responsiveness, delivered at a
level of quality and value that results in customer satisfaction, loyalty &
retention. If you have a military electrical or electronics background with a
solid understanding of troubleshooting principals, you will be perfect for this
role.
 
Requirements:
·         Provide product testing & investigation and repair of
devices at customer location
·         Electromechanical device installation for field-serviceable
equipment
·         Provide customer Technical In-Service training]
·         Implement hardware & software device updates via
technical field projects
·         Must understand wireless connectivity at the configuration
level and be familiar with basic troubleshooting methods including wireless
encryption
·         Must own reliable vehicle with sufficient capacity to
transport repair tools and equipment to customer site
 
 
 





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Customer Service Engineer


Company: Orion Talent
Job Ref: # 7513018
Date Posted: 8/29/2025 12:00:00 AM
City, State: Multiple Locations, GA
Category: Medical

Description

The successful applicant will execute second-level MRI Magnet Support, service, and repair functions at customer sites with minimal supervision. They will establish and maintain good working relationships with internal and external customers, peers, and vendors, while performing necessary administrative duties timely and accurately.

Responsibilities:

  • Coordinate own travel to meet on-site maintenance, installation, service, or repair schedule requirements of Super Conducting MRI Magnets.
  • Work, communicate, and collaborate effectively with internal partners.
  • Perform maintenance according to scheduled requirements to maintain uptime of customer equipment.
  • Perform semi-complex mechanical and electrical repairs or troubleshooting on Super Conducting Magnets to identify failure modes and conduct root cause analysis.
  • Safely handle or transfer cryogenic gases such as liquid helium or liquid nitrogen within the scope of planned work.
  • Respond to semi-complex second-level service calls.
  • Participate in the assessment of semi-complex product/equipment performance based on field support data and recommend modifications or improvements.
  • Maintain own tools and test equipment, and comply with calibration schedules and processes to ensure reliable and repeatable service delivery.
  • Contribute ideas and feedback for continuous improvement (i.e., process, product, tooling, or customer experience).
Requirements:
  • Candidates must have top-notch electromechanical and/or electronic systems knowledge and troubleshooting/repair skills in addition to unparalleled customer service skills (relationship development, conflict management, active listening and problem solving, interpersonal communication, etc.).
  • Previous field service experience and heavy travel schedules is a plus but not required.
  • Candidates must be able to interpret system schematics and flowcharts.
  • A highly tuned mechanical aptitude and the ability to visualize and explain situations and resolutions are also critical in this role.
  • Excellent customer service, communication (oral & written), documentation, and PC skills are essential to this position's success.





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Customer Service Engineer


Company: Orion Talent
Job Ref: # 3361962
Date Posted: 8/29/2025 12:00:00 AM
City, State: Multiple Locations, AZ
Category: Medical

Description


The successful applicant will execute second-level MRI Magnet Support, service, and repair functions at customer sites with minimal supervision. They will establish and maintain good working relationships with internal and external customers, peers, and vendors, while performing necessary administrative duties timely and accurately.

Responsibilities:

  • Coordinate own travel to meet on-site maintenance, installation, service, or repair schedule requirements of Super Conducting MRI Magnets.
  • Work, communicate, and collaborate effectively with internal partners.
  • Perform maintenance according to scheduled requirements to maintain uptime of customer equipment.
  • Perform semi-complex mechanical and electrical repairs or troubleshooting on Super Conducting Magnets to identify failure modes and root cause analysis.
  • Safely handle or transfer cryogenic gases such as liquid helium or liquid nitrogen within the scope of planned work.
  • Respond to semi-complex second-level service calls.
  • Participate in the assessment of semi-complex product/equipment performance based on field support data and recommend modifications or improvements.
  • Maintain own tools and test equipment, and comply with calibration schedules and processes to ensure reliable and repeatable service delivery.
  • Contribute ideas and feedback for continuous improvement (i.e., process, product, tooling, or customer experience).
Requirements:
  • Candidates must have top-notch electromechanical and/or electronic systems knowledge and troubleshooting/repair skills in addition to unparalleled customer service skills (relationship development, conflict management, active listening and problem solving, interpersonal communication, etc.).
  • Previous field service experience/heavy travel schedules is a plus but not required.
  • Candidates must be able to interpret system schematics and flow-charts.
  • A highly tuned mechanical aptitude and the ability to visualize and explain situations and resolutions are also critical in this role.
  • Excellent customer service, communication (oral & written), documentation, and PC skills are essential to this position's success.





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    Total: 10  |  Pages:
  • 1
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