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Description

As the Health, Safety & QA Manager, you will be responsible for overseeing and implementing quality assurance, safety, and compliance processes across medical equipment repair and service operations. This role ensures adherence to regulatory requirements, maintains ISO-compliant quality standards, and drives continuous improvement initiatives to enhance service quality, safety performance, and operational effectiveness.

You will serve as the primary owner of the Quality Management System (QMS), ensuring compliance with ISO 9001:2015 standards and confirming that company operations align with documented policies, procedures, and objectives.

Responsibilities

• Oversee and maintain the Quality Management System (QMS) in compliance with ISO 9001:2015
• Plan, conduct, document, and report internal audits and support external audits
• Ensure operational compliance with documented quality, safety, and regulatory requirements
• Review, maintain, and audit QMS documentation to ensure accuracy and effectiveness
• Drive continuous improvement initiatives across quality, safety, and service operations
• Monitor corrective and preventive actions (CAPA) and verify closure and effectiveness
• Partner with leadership to ensure quality objectives align with business goals
• Support safety programs and ensure adherence to workplace safety standards
• Identify process gaps and recommend improvements to enhance service quality and compliance
• Provide reporting and visibility into quality metrics, audit findings, and compliance status

Must-Have Skills, Experience, and Education

• Strong working knowledge of ISO 9001:2015, including audit planning, execution, and reporting
• Experience managing or auditing a Quality Management System (QMS)
• Ability to interpret and apply quality, safety, and regulatory standards
• Strong documentation, reporting, and organizational skills
• Ability to work independently and communicate effectively with cross-functional teams
• Detail-oriented mindset with a focus on compliance and continuous improvement

Nice-to-Have Skills

• Experience in medical equipment, healthcare services, or regulated manufacturing environments
• Background in health & safety management programs
• Prior QA Manager or Quality Engineer experience
• Familiarity with additional regulatory or quality standards beyond ISO 9001

Benefits: Medical, dental, and vision (50% employer-paid employee premium), 401(k) with company match, paid vacation & personal days, paid volunteer days, company-paid life insurance, optional disability and supplemental coverage

Description

Must-Have Skills, Experience, and Education

• Bachelor’s degree in Accounting, Finance, or a related field
• 2–4 years of accounting experience (manufacturing and/or cost accounting preferred)
• Strong knowledge of GAAP and core accounting principles
• Experience using ERP/accounting systems (SAP, Oracle, or similar)
• Advanced Excel skills (pivot tables, VLOOKUP, financial modeling)
• Strong analytical, organizational, and multitasking skills
• Ability to work independently and communicate effectively across departments

Nice-to-Have Skills, Experience, and Education

• Experience with standard costing and variance analysis
• Exposure to inventory accounting (raw materials, WIP, finished goods)
• Experience supporting audits and internal controls
• Budgeting and forecasting experience within a manufacturing environment

Company Description

Why Company Name?

• Stable, full-time accounting role with no travel
• Competitive compensation and strong benefits package
• Opportunity to work closely with operations and leadership
• Supportive team environment with long-term growth potential

Description

The Human Resources Generalist is responsible for managing daily HR operations, including recruiting, onboarding, benefits administration, payroll support, employee relations, compliance, and performance management. This role serves as a key point of contact for employees and leadership, ensuring HR policies and practices are consistently applied while supporting a positive workplace culture.

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• Minimum of 2+ years of HR experience
• Strong knowledge of federal, state, and local employment laws and compliance requirements
• Excellent interpersonal, verbal, and written communication skills
• Ability to handle confidential information with professionalism and discretion
• Strong organizational, prioritization, negotiation, and conflict-resolution skills
• Proficiency in Microsoft Office and HRIS systems

Nice-to-Have Skills, Experience, and Education

• SHRM or PHR certification
• Experience supporting multi-site operations or regulated industries
• Experience with HR analytics, reporting, and SOP development

Company Description

Why Company Name?

• Stable, full-time HR role with no travel
• Competitive compensation and comprehensive benefits
• Opportunity to make a meaningful impact across HR functions
• Supportive leadership and collaborative workplace culture

Benefits: Medical, dental, and vision (50% employer-paid employee premium), 401(k) with company match, paid vacation and personal days, paid volunteer days, company-paid life insurance, optional disability and supplemental coverage

Description

The Account Manager is responsible for leading sales efforts for durable and advanced medical equipment and managing the full sales lifecycle—from prospecting and lead qualification to contract negotiation and post-sale support. This role develops long-term client relationships, drives revenue growth, identifies upsell/cross-sell opportunities, and serves as the primary liaison for assigned accounts. The ideal candidate brings strong client engagement skills, strategic thinking, and a customer-first approach.

Travel: Moderate travel for customer visits, trade shows, and industry events.

Benefits: Medical, dental, and vision (50% employer-paid employee premium), 401(k) with company match, paid vacation & personal days, paid volunteer days, company-paid life insurance, optional disability and supplemental coverage

Description

• Provide highly visible customer support through on-site installation, diagnosis, troubleshooting, service, and repair of complex proton therapy equipment and ancillary systems
• Check out and approve operational quality of system equipment to ensure compliance with technical standards
• Instruct customers in the operation and maintenance of systems
• Serve as the primary liaison with customers on administrative and technical matters for assigned projects
• Interpret customer needs and clarify responsibility for problem resolution
• Perform field support on system hardware, software, PCs, networking, and wireless networking
• Install and upgrade a wide range of advanced products per technical documentation and guidelines
• Demonstrate product operation and confirm system performance according to the Customer Acceptance Procedure (CAP)
• Train customers in basic operation and maintenance
• May coordinate or review activities of small groups of Installation Representatives

• Proficiency with mechanical tools: torque wrenches, precision gauges & levels, micrometers, calipers, vernier scales, drills, taps/dies, lubrication equipment, adhesives
• Proficiency with electrical tools: digital multimeter, oscilloscopes, circuit/component tools, soldering
• Ability to troubleshoot and repair complex electromechanical systems

• Intermediate-level mechanical and electrical aptitude
• Strong hands-on troubleshooting and repair experience
• Ability to work on complex hardware/software, PCs, and networking systems
• Strong customer service and communication skills

• Military background in:

• Nuclear power plant operations
• Airframe & power plant
• Avionics
• Ground support equipment maintenance
• Medical device maintenance
• Electrical maintenance
  • Semiconductor field service/maintenance experience:
• Ion Implant
• CVD
• Etch
• PVD
• Photolithography

The Company is a global leader in advanced medical technologies used to treat cancer and other serious medical conditions, delivering innovative hardware, software, and support systems for radiation therapy and proton therapy.

Join a highly respected global organization recognized as a Top 100 Military Friendly Employer, offering excellent career paths for transitioning military personnel and technical professionals.

Description

• Troubleshoot, repair, and maintain automated instruments used in histology, cytology, and hematology
• Perform field service, installation, and evaluations at customer sites
• Conduct instrument inspections, testing, and decontamination in compliance with biohazard and electrical safety standards
• Provide technical support to Field Service Technicians, BMETs, and internal teams
• Train technicians and other personnel on installation, repair, testing, and decontamination procedures
• Develop and update service manuals and conduct on-site and off-site training sessions
• Document service reports and draft service bulletins in compliance with FDA regulations
• Coordinate product feedback with Manufacturing and Product Development teams
• Analyze service failures and prepare comprehensive reports
• Ensure compliance with ISO 13485 certification standards
• Maintain safe, organized, and professional work environment
• Support special projects, process improvements, and other assignments as directed

• 3+ years of field service experience on electromechanical equipment
• Strong troubleshooting and repair skills for complex instrumentation
• Ability to perform electrical safety tests and instrument decontamination
• Excellent communication skills, both verbal and written
• Willingness to travel up to 75% domestically
• Strong documentation and reporting skills

• Valid driver’s license and ability to travel frequently
• Ability to lift, stand, and work with tools and equipment
• Strong problem-solving and analytical skills
• Ability to train and guide other technicians or personnel
• Maintain professional and safe conduct at all customer sites

• Experience in histology, cytology, or hematology instrumentation
• Knowledge of ISO 13485 and FDA compliance standards
• Prior experience training Field Service Technicians or other technical staff
• Experience with service bulletins, product feedback, or quality reporting

Benefits: Attractive bonus plan, company car, phone, laptop, and opportunities for growth—including international advancement

Travel: Up to 75% domestic travel, primarily within the Midwest region and throughout the U.S.

Company Description:

The Company provides advanced medical instrumentation and automation solutions to healthcare providers, laboratories, and research facilities. Known for quality, innovation, and exceptional customer service, The Company supports technical excellence and operational efficiency across its product lines.

• Career growth with domestic and international advancement opportunities
• Exposure to cutting-edge medical instrumentation
• Strong technical and customer-focused work environment
• Opportunities to work with a collaborative and professional team
• Competitive pay, benefits, and travel experience in a dynamic technical role

Description

Travel: Daily local/regional travel; mostly day trips with occasional overnight stays

Company Description:

Description

• Provide customer support through on-site installations, cost-effective repairs, preventative maintenance, and product upgrades on diagnostic instruments and systems.
• Diagnose and troubleshoot technical issues, analyzing failures and implementing corrective actions to ensure instrument reliability.
• Deliver high levels of customer service to maintain strong customer relationships and ensure satisfaction.
• Act as a liaison between customers and internal teams, demonstrating professionalism, commitment, and clear communication.
• Escalate unresolved technical issues appropriately and follow up to resolution.
• Advise customers on the proper operation, maintenance, and troubleshooting of instruments and systems.
• Collaborate with internal Sales, Applications, and Service teams to share customer feedback, technical insights, and service opportunities.
• Promote service contracts and assist with renewals through established customer relationships.
• Ensure compliance with all quality, regulatory, and service procedures, maintaining complete and accurate records.
• Document service activities in a timely and detailed manner.
• Maintain accurate service inventory and ensure proper control of assigned parts and materials.

• Strong organizational and time management skills with the ability to prioritize effectively.
• Excellent communication skills to interface with customers, peers, and management.
• Strong technical and analytical aptitude with attention to detail.
• Proven ability to work independently within a designated territory while achieving performance goals.
• Team-oriented mindset with the ability to collaborate toward regional and national objectives.
• Ability to lift up to 50 lbs and work in laboratory or hospital environments.

• Associate degree in Electronics, Biomedical Engineering, Medical Technology, or a related field required.
• Equivalent experience may be considered in lieu of a degree.

• Minimum of 3 years of experience servicing medical device or diagnostic equipment.
• Working knowledge of personal computers and Windows operating systems.
• Familiarity with Laboratory Information Systems and network connectivity preferred.
• Proficiency with Microsoft Office 365.
• Ability to work flexible hours and participate in rotational on-call coverage as required.

Description

Seeking a Field Service Technician (FST / Cyclotron Engineer to support their cross-disciplinary radio pharmaceutical research and production facility. The FST/Cyclotron Engineer functions as part of a team of peers to provide service and maintenance to cyclotron and radio chemistry synthesizers to ensure maximum productivity and system Up Time while utilizing time and resource management techniques effectively.

Additional responsibilities include but are not limited to:

Description

Responsibilities:

• Coordinate own travel to meet on-site maintenance, installation, service, or repair schedule requirements of Super Conducting MRI Magnets.
• Work, communicate, and collaborate effectively with internal partners.
• Perform maintenance according to scheduled requirements to maintain uptime of customer equipment.
• Perform semi-complex mechanical and electrical repairs or troubleshooting on Super Conducting Magnets to identify failure modes and root cause analysis.
• Safely handle or transfer cryogenic gases such as liquid helium or liquid nitrogen within the scope of planned work.
• Respond to semi-complex second-level service calls.
• Participate in the assessment of semi-complex product/equipment performance based on field support data and recommend modifications or improvements.
• Maintain own tools and test equipment, and comply with calibration schedules and processes to ensure reliable and repeatable service delivery.
• Contribute ideas and feedback for continuous improvement (i.e., process, product, tooling, or customer experience).

• Candidates must have top-notch electromechanical and/or electronic systems knowledge and troubleshooting/repair skills in addition to unparalleled customer service skills (relationship development, conflict management, active listening and problem solving, interpersonal communication, etc.).
• Previous field service experience/heavy travel schedules is a plus but not required.
• Candidates must be able to interpret system schematics and flow-charts.
• A highly tuned mechanical aptitude and the ability to visualize and explain situations and resolutions are also critical in this role.
• Excellent customer service, communication (oral & written), documentation, and PC skills are essential to this position's success.

Description

Responsibilities:

• Coordinate own travel to meet on-site maintenance, installation, service, or repair schedule requirements of Super Conducting MRI Magnets.
• Work, communicate, and collaborate effectively with internal partners.
• Perform maintenance according to scheduled requirements to maintain uptime of customer equipment.
• Perform semi-complex mechanical and electrical repairs or troubleshooting on Super Conducting Magnets to identify failure modes and conduct root cause analysis.
• Safely handle or transfer cryogenic gases such as liquid helium or liquid nitrogen within the scope of planned work.
• Respond to semi-complex second-level service calls.
• Participate in the assessment of semi-complex product/equipment performance based on field support data and recommend modifications or improvements.
• Maintain own tools and test equipment, and comply with calibration schedules and processes to ensure reliable and repeatable service delivery.
• Contribute ideas and feedback for continuous improvement (i.e., process, product, tooling, or customer experience).

• Candidates must have top-notch electromechanical and/or electronic systems knowledge and troubleshooting/repair skills in addition to unparalleled customer service skills (relationship development, conflict management, active listening and problem solving, interpersonal communication, etc.).
• Previous field service experience and heavy travel schedules is a plus but not required.
• Candidates must be able to interpret system schematics and flowcharts.
• A highly tuned mechanical aptitude and the ability to visualize and explain situations and resolutions are also critical in this role.
• Excellent customer service, communication (oral & written), documentation, and PC skills are essential to this position's success.