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Description

• Excellent medical, dental, and vision benefits (employee pays only 10% of actual cost)
• 401(k) with 100% company match up to 6%
• 3 weeks of paid vacation to start
• 9 company holidays
• Full expense reimbursement for all company-related travel and expenses

• Perform scheduled maintenance, calibration, and recertification tasks on aseptic isolation equipment
• Conduct HEPA system recertification, sensor calibration (flow, pressure, temperature, humidity, velocity, and weight), and multi-point functional testing (visual, mechanical, acoustic)
• Complete structured classroom and field-based training to gain global certification
• Document work in compliance with cGDP standards
• Independently perform routine maintenance and requalification once trained
• Lead small requalification teams and troubleshoot more complex issues with remote support
• Serve as a trusted, customer-facing representative ensuring accuracy, compliance, and reliability in all services delivered

• Strong technical foundation (electrical and mechanical)
• Practical understanding of voltage, current, and resistance; able to set up/measure circuits on industrial equipment
• Competency in reading/interpreting wiring diagrams, schematics, P&ID diagrams, flow charts, and technical documentation
• Familiarity with PLC functionality (programming a plus, but not required)
• Proficiency with basic hand tools
• Aptitude for technical concepts (torque, pressure, vacuum, velocity, alignment, temperature, timing, mathematics, etc.)
• Ability and desire to travel extensively (90%+ CONUS, Puerto Rico, Canada)
• Valid driver’s license with clean driving record and current passport required
• Strong communication skills (verbal, written, electronic)
• High-quality documentation and accurate recordkeeping ability
• Understanding of FDA-regulated cGMP environments
• Physical flexibility to perform tasks such as bending, crouching, stretching, and servicing industrial equipment
• Team-oriented mindset with a history of reliability, longevity, and high-quality work
• Willingness to start in this role and grow within the company over time

• Competitive pay with bonus potential and car allowance
• Excellent benefits package, including 401(k) with full company match
• Travel rewards (airline/hotel points) with extensive domestic and international travel
• Structured training and certification program with clear career advancement path
• Join a winning team with a strong culture of teamwork, compliance, and customer trust

Description

• Excellent medical, dental, and vision benefits (employee pays only 10% of actual cost)
• 401(k) with 100% company match up to 6%
• 3 weeks of paid vacation to start
• 9 company holidays
• Full expense reimbursement for all company-related travel and expenses

• Perform HEPA system recertification, sensor calibration (flow, pressure, temperature, humidity, velocity, weight), and functional testing
• Conduct multi-point visual, mechanical, and acoustic assessments
• Document work in compliance with cGDP standards
• Independently perform routine maintenance and requalification once trained
• Lead small requalification teams and troubleshoot increasingly complex issues with remote team support
• Participate in structured classroom and field-based training to gain global certification

• Technical skills in both electrical and mechanical disciplines
• Practical understanding of voltage, current, and resistance; able to set up/measure circuits on industrial equipment
• Ability to read and interpret wiring diagrams, electrical schematics, P&ID diagrams, flow charts, and technical documents
• Familiarity with PLC functionality (programming experience a plus but not required)
• Skilled in use of basic hand tools
• Experience/aptitude with technical concepts such as torque, pressure, vacuum, velocity, temperature, sequence, and alignment
• Must be able and willing to travel frequently (90%+ CONUS/Puerto Rico/Canada)
• Valid driver’s license with good driving record and current passport required
• Strong communication skills (verbal, written, electronic)
• High-quality documentation and recordkeeping skills
• Understanding of FDA-regulated cGMP standards
• Physical ability to bend, crouch, stretch, and perform service tasks on large/small equipment
• Team-oriented mindset with proven reliability and longevity in prior roles
• Desire to grow within the organization and advance over time

• Competitive pay with bonus potential and car allowance
• Excellent benefits, including 401(k) with full company match
• Travel rewards (airline/hotel points) with extensive domestic and international travel
• Structured training and certification program with clear advancement path
• Be part of a highly skilled, collaborative field service team supporting critical systems worldwide

Description

Location: Western region – Phoenix, Seattle, Bay Area, CA, Dallas, TX

• Compensation: $80k / year (depending on experience and location) plus OT, car allowance($880/mo.) and quarterly bonus
• Benefits: Includes an excellent medical benefits package, to include major medical, vision and dental and employee only pays 10% of actual benefit costs. 401K with 100% company match up to 6%. Paid vacation- 3 weeks to start. Nine company holidays. Full expense reimbursement on all company related travel and expenses.

Position Description:

As a Field Service Technician, you will quickly acclimate to our positive, high-performing team culture and contribute from day one. This role involves traveling to customer sites across the U.S., Canada, and Puerto Rico, with a primary focus on the region near your home. Under the supervision of a Team Lead, you will perform scheduled maintenance, calibration, and recertification tasks on SKAN aseptic isolation equipment, including HEPA system recertification, sensor calibration (flow, pressure, temperature, humidity, velocity, and weight), and multi-point visual, mechanical, and acoustic functional tests. Through structured classroom training and hands-on field experience, you will steadily gain competency and global certification, enabling you to document work in compliance with cGDP standards, perform routine maintenance and requalification independently, lead small requalification teams, and troubleshoot increasingly complex issues with remote team support. In this highly regulated environment, you will serve as a trusted customer-facing representative of our company, ensuring precision, compliance, and reliability in every service delivered.

Requirements:

• Baseline Technical Skills (electrical and mechanical).
• Understands voltage, current, resistance in a practical sense. Able to set up and measure circuits on industrial equipment for these.
• Verifiable basic competency interpreting wiring diagrams, electrical schematics
• P&I diagrams, flow charts, work instructions and other technical documents.
• Familiarity with PLC function in a system. Programming experience is a plus but not required.
• Skilled with basic hand tools.
• Experience, interest, and aptitude in the technical concepts associated with the role, such as torque, pressure, vacuum, volume, velocity, rate of change, compressibility, alignment, temperature, sequence, timing, and mathematics.
• Desire and ability to travel frequently and efficiently is essential to this role.
• 90% travel CONUS/Puerto Rico/Canada
• Must possess and maintain a valid driver's license with a good driving record.
• Must maintain a current passport
• Great communication skills whether verbally, written, or electronically with team members, managers, and customers.
• Ability to produce High Quality Documentation and Accurate Recordkeeping.
• FDA regulated cGMP
• Possess the physical flexibility to perform common physical tasks associated with field service of large and small industrial equipment, bending, crouching, and stretching.
• Must have a genuine inclination toward effective teamwork even when working alone.
• The willingness to first acclimate to our culture in this role before advancing to another, we promote within.
• A clear record of reliability, longevity, and a certain career direction.
• A history of performing high quality work alone and as part of a team.
• Desire to join a winning team, and to grow and succeed with it long-term.

Description

To provide field-based technical support for the service and maintenance needs of the SMS product line. This will include support for reactive service calls, planned maintenance activities, field based system upgrades and/or enhancements, and assistance with local sales and marketing activities in the assigned territory. A major goal of this position is to ensure that customer satisfactions levels are maintained at the highest level possible. This position reports to the Area Service Manager for the territory, and will have frequent interactions with the Dealer network, direct service personnel and customers will be required.

Responsibilities

• Perform preventative maintenance, service, and repair on SMS imaging products based on training and experience
• Perform installations of products, lead or coordinate installation activities with required service personnel
• Diagnose and resolve networking problems, close calls, return inventory, provide FCO and PM documentation in a timely manner
• Maintain excellent customer relationships through effective service, timely installations, and maintenance
• Maintain daily communication with customers to ensure resolution and proper follow-up, leading to satisfaction
• Promote the company and its products through professional service and customer engagement
• Submit administrative paperwork (travel/mileage expenses, overtime schedules, forms, etc.) on time
• Perform other duties, with limited assistance, as assigned by the Area Service Manager

Qualifications

• Associate degree in Electronics Technology or related discipline required
• Minimum 5 years' experience as an x-ray and/or imaging field service technician or engineer
• Ability to read and interpret electrical diagrams and schematics
• Ability to read and understand mechanical assembly instructions
• Strong computer skills including Word, Excel, and position-related applications
• Proficiency with PC/laptop operations

Benefits: Comprehensive benefits including medical, dental, vision, 401(k) with match and profit sharing, paid time off, tuition assistance, company vehicle, phone, and overtime pay. and more.

Description

To provide field-based technical support for the service and maintenance needs of the SMS product line. This will include support for reactive service calls, planned maintenance activities, field based system upgrades and/or enhancements, and assistance with local sales and marketing activities in the assigned territory. A major goal of this position is to ensure that customer satisfactions levels are maintained at the highest level possible. This position reports to the Area Service Manager for the territory, and will have frequent interactions with the Dealer network, direct service personnel and customers will be required.

Responsibilities

• Perform preventative maintenance, service, and repair on SMS imaging products based on training and experience
• Perform installations of products, lead or coordinate installation activities with required service personnel
• Diagnose and resolve networking problems, close calls, return inventory, provide FCO and PM documentation in a timely manner
• Maintain excellent customer relationships through effective service, timely installations, and maintenance
• Maintain daily communication with customers to ensure resolution and proper follow-up, leading to satisfaction
• Promote the company and its products through professional service and customer engagement
• Submit administrative paperwork (travel/mileage expenses, overtime schedules, forms, etc.) on time
• Perform other duties, with limited assistance, as assigned by the Area Service Manager

Qualifications

• Associate degree in Electronics Technology or related discipline required
• Minimum 5 years' experience as an x-ray and/or imaging field service technician or engineer
• Ability to read and interpret electrical diagrams and schematics
• Ability to read and understand mechanical assembly instructions
• Strong computer skills including Word, Excel, and position-related applications
• Proficiency with PC/laptop operations

Benefits: Comprehensive benefits including medical, dental, vision, 401(k) with match and profit sharing, paid time off, tuition assistance, company vehicle, phone, and overtime pay. and more.

Description

Seeking a Field Service Technician (FST / Cyclotron Engineer to support their cross-disciplinary radio pharmaceutical research and production facility. The FST/Cyclotron Engineer functions as part of a team of peers to provide service and maintenance to cyclotron and radio chemistry synthesizers to ensure maximum productivity and system Up Time while utilizing time and resource management techniques effectively.

Additional responsibilities include but are not limited to:

Description

Description

Responsibilities:

• Coordinate own travel to meet on-site maintenance, installation, service, or repair schedule requirements of Super Conducting MRI Magnets.
• Work, communicate, and collaborate effectively with internal partners.
• Perform maintenance according to scheduled requirements to maintain uptime of customer equipment.
• Perform semi-complex mechanical and electrical repairs or troubleshooting on Super Conducting Magnets to identify failure modes and conduct root cause analysis.
• Safely handle or transfer cryogenic gases such as liquid helium or liquid nitrogen within the scope of planned work.
• Respond to semi-complex second-level service calls.
• Participate in the assessment of semi-complex product/equipment performance based on field support data and recommend modifications or improvements.
• Maintain own tools and test equipment, and comply with calibration schedules and processes to ensure reliable and repeatable service delivery.
• Contribute ideas and feedback for continuous improvement (i.e., process, product, tooling, or customer experience).

• Candidates must have top-notch electromechanical and/or electronic systems knowledge and troubleshooting/repair skills in addition to unparalleled customer service skills (relationship development, conflict management, active listening and problem solving, interpersonal communication, etc.).
• Previous field service experience and heavy travel schedules is a plus but not required.
• Candidates must be able to interpret system schematics and flowcharts.
• A highly tuned mechanical aptitude and the ability to visualize and explain situations and resolutions are also critical in this role.
• Excellent customer service, communication (oral & written), documentation, and PC skills are essential to this position's success.

Description

Responsibilities:

• Coordinate own travel to meet on-site maintenance, installation, service, or repair schedule requirements of Super Conducting MRI Magnets.
• Work, communicate, and collaborate effectively with internal partners.
• Perform maintenance according to scheduled requirements to maintain uptime of customer equipment.
• Perform semi-complex mechanical and electrical repairs or troubleshooting on Super Conducting Magnets to identify failure modes and root cause analysis.
• Safely handle or transfer cryogenic gases such as liquid helium or liquid nitrogen within the scope of planned work.
• Respond to semi-complex second-level service calls.
• Participate in the assessment of semi-complex product/equipment performance based on field support data and recommend modifications or improvements.
• Maintain own tools and test equipment, and comply with calibration schedules and processes to ensure reliable and repeatable service delivery.
• Contribute ideas and feedback for continuous improvement (i.e., process, product, tooling, or customer experience).

• Candidates must have top-notch electromechanical and/or electronic systems knowledge and troubleshooting/repair skills in addition to unparalleled customer service skills (relationship development, conflict management, active listening and problem solving, interpersonal communication, etc.).
• Previous field service experience/heavy travel schedules is a plus but not required.
• Candidates must be able to interpret system schematics and flow-charts.
• A highly tuned mechanical aptitude and the ability to visualize and explain situations and resolutions are also critical in this role.
• Excellent customer service, communication (oral & written), documentation, and PC skills are essential to this position's success.