Job Description

The Field Service Technician II provides hands-on maintenance and repair services on-site for company's fleet of fuel cell installations. This position will participate in the commissioning of new fuel cells at new sites, as well as support of troubleshooting, testing and repair activities on existing fuel cell installations.

• Under appropriate guidance and direction, performs troubleshooting and repairs on fuel cells installed at customer sites.
• Collaborates with others on commissioning of new fuel cell installations
• Performs service and troubleshooting on ancillary equipment used for overall fuel cell operation.
• Understands principles of large distribution switchgear 480-volt systems.
• Experience with computer systems, preferably remote monitoring, and control systems.
• Understands mechanical and electrical componentry, plumbing, and systems operation.
• Will increasingly utilize the fuel cell remote monitoring system to control fuel cell, as directed
• Utilize electrical schematics to troubleshoot electrical components
• Domestic and overseas travel as needed
• Overtime is as required or needed
• Company vehicle operation and maintenance
• Company expense reporting in a timely manner

Must-Have Skills, Experience, and Education:

• 4-6+ years of hands-on experience servicing/troubleshooting products containing a variety of components electrical and mechanical
• AA/AS with 2-4+ years of experience, as noted above
• Electrical/HVAC trade school certification
• E1/E2 or P1/P2 license preferred
• Valid Driver's License required
• Knowledge of electrical, plumbing and fuel processing systems
• Some training and experience with troubleshooting systems
• Some relevant trades training and experience
• Experience with computer systems
• Analytical thinking
  

Job Description

The Field Service Technician II provides hands-on maintenance and repair services on-site for company's fleet of fuel cell installations. This position will participate in the commissioning of new fuel cells at new sites, as well as support of troubleshooting, testing and repair activities on existing fuel cell installations.

• Under appropriate guidance and direction, performs troubleshooting and repairs on fuel cells installed at customer sites.
• Collaborates with others on commissioning of new fuel cell installations
• Performs service and troubleshooting on ancillary equipment used for overall fuel cell operation.
• Understands principles of large distribution switchgear 480-volt systems.
• Experience with computer systems, preferably remote monitoring, and control systems.
• Understands mechanical and electrical componentry, plumbing, and systems operation.
• Will increasingly utilize the fuel cell remote monitoring system to control fuel cell, as directed
• Utilize electrical schematics to troubleshoot electrical components
• Domestic and overseas travel as needed
• Overtime is as required or needed
• Company vehicle operation and maintenance
• Company expense reporting in a timely manner

Must-Have Skills, Experience, and Education:

• 4-6+ years of hands-on experience servicing/troubleshooting products containing a variety of components electrical and mechanical
• AA/AS with 2-4+ years of experience, as noted above
• Electrical/HVAC trade school certification
• E1/E2 or P1/P2 license preferred
• Valid Driver's License required
• Knowledge of electrical, plumbing and fuel processing systems
• Some training and experience with troubleshooting systems
• Some relevant trades training and experience
• Experience with computer systems
• Analytical thinking
  

Job Description

• Install, troubleshoot, repair, and maintain specialized medical equipment
• Perform preventative maintenance, Field Modification Instructions (FMIs), recalls, and equipment upgrades
• Complete equipment calibration, testing, and performance verification to manufacturer specifications
• Install software updates, firmware revisions, and warranty repairs
• Document service activities, repairs, parts usage, and customer interactions using ServiceMax
• Travel throughout the assigned territory to perform scheduled service calls
• Build strong customer relationships with hospital and laboratory personnel
• Utilize diagnostic equipment, hand tools, and manufacturer service procedures
• Coordinate daily activities with dispatch and technical support teams
• Maintain company quality, safety, and documentation standards

• High School Diploma or GED required
• Associate degree, military technical training, or trade school certification preferred
• One of the following:
  • 2–4 years of field service, industrial maintenance, electronics, biomedical equipment, mechanical repair, military technical, or similar technical experience
  • Associate degree or technical certification with at least one year of hands-on technical experience (internships and apprenticeships accepted)
• Strong mechanical and electrical troubleshooting skills
• Ability to read and interpret technical manuals and service procedures
• Excellent customer service and communication skills
• Strong organizational and time management abilities
• Valid driver's license
• Ability to travel extensively throughout the assigned territory

• Biomedical Equipment Technician (BMET)
• Field Service Technician
• Electronics Technician
• Electromechanical Technician
• Industrial Maintenance Technician
• Calibration Technician
• Instrumentation Technician
• Medical Equipment Technician
• Automation Technician
• Manufacturing Maintenance Technician

• Army Biomedical Equipment Specialist (68A)
• Army 94 Series Electronics Maintenance
• Navy Electronics Technician (ET)
• Navy Electrician's Mate (EM)
• Navy Interior Communications Electrician (IC)
• Navy Hospital Corpsman (Biomedical Equipment)
• Air Force Biomedical Equipment Technician (4A2X1)
• Air Force Avionics Technician
• Marine Corps Electronics Maintenance
• Coast Guard Electronics Technician

• Biomedical equipment or medical device experience
• Preventive maintenance and calibration experience
• Customer-facing field service experience
• Experience using ServiceMax, CMMS, or other service management software
• Mechanical, electrical, electromechanical, or electronic troubleshooting experience
• Ability to work independently with minimal supervision
• Strong problem-solving skills and willingness to learn new technologies
• Interest in building a long-term career within medical technology

Job Description

• Install, troubleshoot, repair, and maintain advanced medical equipment
• Perform preventative maintenance and scheduled inspections
• Complete equipment calibrations, testing, and performance verification
• Install software updates, firmware revisions, and equipment upgrades
• Perform warranty repairs, recalls, and field modification instructions (FMIs)
• Document repairs, parts usage, and service activities using ServiceMax
• Travel throughout the assigned territory to complete customer service calls
• Build strong customer relationships with hospital and laboratory personnel
• Utilize diagnostic equipment, hand tools, and manufacturer service procedures
• Coordinate daily activities with dispatch and technical support teams
• Maintain company quality, safety, and documentation standards

• High School Diploma or GED required
• Associate degree, trade school, or military technical training preferred
• One of the following:
  • 2–4 years of field service, industrial maintenance, electronics, biomedical, mechanical repair, military technical, or related experience
  • Associate degree or technical certification with at least one year of hands-on technical experience (internships and apprenticeships considered)
• Strong mechanical and electrical troubleshooting ability
• Ability to read technical manuals and service documentation
• Excellent customer service and communication skills
• Strong organizational and time management skills
• Valid driver's license and ability to travel extensively

• Biomedical Equipment Technician (BMET)
• Field Service Technician
• Industrial Maintenance Technician
• Electronics Technician
• Electromechanical Technician
• Calibration Technician
• Manufacturing Maintenance Technician
• Medical Equipment Technician
• Automation Technician
• Instrumentation Technician

• Navy Electronics Technician (ET)
• Navy Hospital Corpsman (Biomedical Equipment)
• Navy Electrician's Mate (EM)
• Navy Interior Communications Electrician (IC)
• Army Biomedical Equipment Specialist (68A)
• Army 94 Series Electronics Maintenance
• Air Force Biomedical Equipment Technician (4A2X1)
• Air Force Avionics Technician
• Marine Corps Electronics Maintenance
• Coast Guard Electronics Technician

• Biomedical equipment or medical device experience
• Preventive maintenance and calibration experience
• Customer-facing field service experience
• CMMS or service management software experience
• Mechanical, electrical, or electromechanical troubleshooting experience
• Strong independent problem-solving skills
• Interest in long-term healthcare technology careers

Job Description

This role is ideal for mechanically and electrically inclined technicians who enjoy working independently, solving technical problems, traveling, and providing excellent customer service. Comprehensive factory training is provided, making this an excellent opportunity for military veterans and technicians transitioning into the medical device industry.

• Install, troubleshoot, repair, and maintain medical equipment at customer locations.
• Perform preventative maintenance, equipment upgrades, recalls, and Field Modification Instructions (FMIs).
• Calibrate, test, and verify equipment performance to manufacturer specifications.
• Install software updates, firmware revisions, and warranty repairs on maternal infant care equipment.
• Document repairs, parts usage, and service activity using ServiceMax.
• Travel throughout the assigned territory to complete scheduled service calls.
• Provide professional technical support while building strong customer relationships.
• Utilize diagnostic equipment, hand tools, and manufacturer service procedures.
• Coordinate with dispatch and technical support teams to complete work orders efficiently.
• Maintain company quality, safety, and documentation standards.

• High school diploma or equivalent required.
• Associate degree, military technical training, or trade school certification preferred.
• One of the following:
  • 2–4 years of field service, industrial maintenance, electronics, mechanical repair, biomedical equipment, military technical, or similar technical experience.
  • Associate degree or technical certification with at least one year of hands-on technical experience (internships and apprenticeships accepted).
• Strong mechanical and electrical troubleshooting aptitude.
• Ability to read and interpret technical manuals, service documentation, and equipment procedures.
• Excellent customer service and communication skills.
• Strong organizational skills with the ability to work independently.
• Valid driver's license.
• Ability to operate personal or rental vehicles.
• Proof of automobile liability insurance.
• Willingness to travel extensively throughout the assigned territory.

• Biomedical equipment or medical device experience.
• Military technical experience (Electronics, Biomedical, Avionics, Communications, Nuclear, Maintenance, etc.).
• Preventative maintenance and calibration experience.
• Experience troubleshooting electrical, mechanical, electromechanical, or electronic systems.
• Experience using ServiceMax or CMMS software.
• Customer-facing field service experience.
• Strong problem-solving skills and willingness to learn new technologies.
• Interest in building a long-term career in healthcare technology.

• Army 68A Biomedical Equipment Specialist
• Army 94 Series Electronics Maintenance
• Navy Electronics Technician (ET)
• Navy Electrician's Mate (EM)
• Navy Interior Communications Electrician (IC)
• Navy Hospital Corpsman (Biomedical Equipment)
• Air Force Biomedical Equipment Technician (4A2X1)
• Air Force Avionics
• Marine Corps Electronics Maintenance
• Coast Guard Electronics Technician

• Excellent opportunity to enter the growing medical device industry.
• Extensive paid technical and manufacturer training.
• Strong overtime earning potential.
• Independent, customer-facing field service role.
• Company-paid travel expenses.
• All tools, diagnostic equipment, and technology provided.
• Long-term career growth within healthcare technology.
• Excellent fit for military technicians transitioning into civilian field service careers.

Job Description

• Install, maintain, repair, and upgrade analytical instruments at customer sites and other locations.
• Train users in software applications and correct equipment operation and maintenance.
• Provide phone support to customers and recommend action to be taken – order parts, service visit, etc.
• Ensure a high level of customer satisfaction by monitoring assigned support activities and maintaining an appropriate level of communication with supervisor and support coordinator.
• Comply with safety standards, company policies, and business objectives.
• Maintain accurate accounts of services performed and submit activity and expense reports using designated resources according to company and department policy and procedures.
• Update scheduling application and keep supervisor informed of activities.
• Keep abreast of product and policy information through frequent review of company intranet and website portal.
• Attend service meetings and training sessions.
• Perform other duties as directed by supervisor.

• Install, maintain, and repair analytical instruments at customer sites and other locations.
• Train users in software applications and correct equipment operation and maintenance.
• Provide phone support to customers and recommend action to be taken – order parts, service visit, etc.
• Ensure a high level of customer satisfaction by monitoring assigned support activities and maintaining an appropriate level of communication with supervisor and support coordinator.
• Comply with safety standards, company policies, and business objectives.
• Maintain accurate accounts of services performed and submit activity and expense reports using designated resources according to company and department policy and procedures.
• Update scheduling application and keep supervisor informed of activities.
• Ensure timely consumption, disposition, or return of service parts and manage other assets according to company and department policy and procedures.
• Keep abreast of product and policy information through frequent review of company intranet and website portal.
• Attend service meetings and training sessions.
• Maintain company property with regard for safety and appearance.
• Perform other duties as directed by supervisor.
• Success in this position will depend on the employee's ability to take initiative, maintain a positive attitude, be self-motivated, and work effectively on projects with minimal direct supervision. Creativity and willingness to gain an advanced understanding of industry applications are desired attributes.

• Candidates for this position should meet the following minimum requirements:
• A four-year college or university degree in an engineering discipline or chemistry, or an equivalent combination of education and experience, is preferred.
• Candidates with a two-year degree and major coursework in electronics or military training in a related field will be considered.
• Minimum four years experience in field service or applications engineering in support of complex electro-mechanical equipment installed at customer locations is required.
• Permanent authorization to work in the United States.
• Candidate must be able to pass a criminal, driving, and credit background check.
• Background in meat processing industry preferred.
• Experience working on X-ray machine, or automation controls, highly desirable.
• Candidates must pass a very brief multiple-choice electronics test to be considered.

Nice-To-Have Skills, Experience, & Education:

• Preferably has direct experience of working with FOSS instruments
• Has knowledge and experience of working in the Agricultural and Food markets
• Gained real world experience working in a customer support organization

Knowledge, Skills and Abilities:

• Problem solving - gather and analyze information necessary to identify and resolve technical problems in a timely manner. Comprehensive knowledge of general electronics theory and skills to troubleshoot and repair electrical and mechanical components.
• Interpersonal Skills - maintain company and customer confidentiality, exhibit sense of urgency and commitment to resolving customer issues. Provide solutions while maintaining a good working relationship with internal and external customers.
• Verbal communication – speak clearly and articulate information to multiple levels within the organization; demonstrate group presentation skills and ability to conduct meetings.
• Written Communication – submit reports with proper spelling and grammar; ability to read and comprehend technical documentation and present numerical data effectively.
• Planning/organizing - prioritize multiple duties, plan customer site visits and other work activities; use time efficiently and develop realistic action plans.
• Quality - demonstrate accuracy and thoroughness; review own work to ensure quality.
• Adaptability - adapt to changes in the work environment; manage competing demands and successfully deal with frequent change, delays or unexpected events.
• Dependability - consistently complete work on time, follow instructions, respond to management direction and solicit feedback to improve performance.
• Safety and security - actively promote and personally comply with safety and security procedures; use equipment and materials properly.
• Computer and networking skills - ability to add/remove programs, edit configuration files, and understanding of computer networks. Microsoft Office proficiency is also required.

Physical Requirements and Working Conditions:

• Saturday/Sunday work is a requirement of the role. Regular days off will be offered as Tue/Wed or Wed/Thu depending on department requirements.
• Occasional work on days off as required.
• Ability to take after-hours phone calls as needed
• Work environment is within food processing facilities
• Ability to travel long distances, (often 6+ hours) by ground and air to customer sites
• Operation of test equipment and computer systems
• Stamina to remain focused on tasks at hand until completed
• Attention to detail despite interruptions
• Strength to lift and transport analytical instrumentation weighing up to 70 pounds
• Regularly requires work above chest level
• Based in a home office in proximity to: Airport

Job Description

• Install, troubleshoot, repair, and maintain medical equipment at customer locations
• Perform preventative maintenance, equipment upgrades, recalls, and Field Modification Instructions (FMIs)
• Calibrate, test, and verify equipment performance to manufacturer specifications
• Install software updates, firmware revisions, and warranty repairs
• Document repairs, parts usage, and service activity using ServiceMax
• Travel throughout the assigned territory to complete scheduled service calls
• Build and maintain strong customer relationships with healthcare personnel
• Utilize diagnostic equipment, hand tools, and manufacturer service procedures
• Coordinate with dispatch and technical support teams to complete work orders efficiently
• Maintain company quality, safety, and documentation standards

• High School Diploma or GED required
• Associate degree, military technical training, or trade school certification preferred
• One of the following:
  • 2–4 years of field service, industrial maintenance, electronics, mechanical repair, biomedical equipment, military technical, or similar technical experience
  • Associate degree or technical certification with at least one year of hands-on technical experience (internships and apprenticeships accepted)
• Strong mechanical and electrical troubleshooting aptitude
• Ability to read and interpret technical manuals and service procedures
• Excellent customer service and communication skills
• Strong organizational skills and ability to work independently
• Valid driver's license
• Proof of automobile liability insurance
• Willingness to travel extensively throughout the assigned territory

• Biomedical equipment or medical device experience
• Military technical experience (electronics, avionics, biomedical, communications, nuclear, maintenance, etc.)
• Preventative maintenance and calibration experience
• Experience troubleshooting electrical, mechanical, electromechanical, or electronic systems
• Experience using ServiceMax or CMMS software
• Customer-facing field service experience
• Strong problem-solving skills
• Desire to build a long-term career in healthcare technology

Job Description

• Install, troubleshoot, repair, and maintain medical equipment at customer locations.
• Perform preventative maintenance, equipment upgrades, recalls, and Field Modification Instructions (FMIs).
• Calibrate, test, and verify equipment performance to manufacturer specifications.
• Install software updates, firmware revisions, and warranty repairs on maternal infant care equipment.
• Document repairs, parts usage, and service activity using ServiceMax.
• Travel throughout the assigned territory to complete scheduled service calls.
• Provide professional technical support while building strong customer relationships.
• Utilize diagnostic equipment, hand tools, and manufacturer service procedures.
• Coordinate with dispatch and technical support teams to complete work orders efficiently.
• Maintain company quality, safety, and documentation standards.

• High school diploma or equivalent required.
• Associate degree, military technical training, or trade school certification preferred.
• One of the following:
  • 2–4 years of field service, industrial maintenance, electronics, mechanical repair, biomedical equipment, military technical, or similar technical experience.
  • Associate degree or technical certification with at least one year of hands-on technical experience (internships and apprenticeships accepted).
• Strong mechanical and electrical troubleshooting aptitude.
• Ability to read and interpret technical manuals, service documentation, and equipment procedures.
• Excellent customer service and communication skills.
• Strong organizational skills with the ability to work independently.
• Valid driver's license.
• Ability to operate personal or rental vehicles.
• Proof of automobile liability insurance.
• Willingness to travel extensively throughout the assigned territory.

• Biomedical equipment or medical device experience.
• Military technical experience (electronics, biomedical, avionics, communications, nuclear, maintenance, etc.).
• Preventative maintenance and calibration experience.
• Experience troubleshooting electrical, mechanical, electromechanical, or electronic systems.
• Experience using ServiceMax or CMMS software.
• Customer-facing field service experience.
• Strong problem-solving skills and willingness to learn new technologies.
• Interest in building a long-term career in healthcare technology.

Job Description

• Install, troubleshoot, repair, and maintain specialized medical equipment
• Perform preventative maintenance, Field Modification Instructions (FMIs), recalls, and equipment upgrades
• Complete equipment calibration, testing, and performance verification to manufacturer specifications
• Install software updates, firmware revisions, and warranty repairs
• Document service activities, repairs, parts usage, and customer interactions using ServiceMax
• Travel throughout the assigned territory to perform scheduled service calls
• Build strong customer relationships with hospital and laboratory personnel
• Utilize diagnostic equipment, hand tools, and manufacturer service procedures
• Coordinate daily activities with dispatch and technical support teams
• Maintain company quality, safety, and documentation standards

• High School Diploma or GED required
• Associate degree, military technical training, or trade school certification preferred
• One of the following:
  • 2–4 years of field service, industrial maintenance, electronics, biomedical equipment, mechanical repair, military technical, or similar technical experience
  • Associate degree or technical certification with at least one year of hands-on technical experience (internships and apprenticeships accepted)
• Strong mechanical and electrical troubleshooting skills
• Ability to read and interpret technical manuals and service procedures
• Excellent customer service and communication skills
• Strong organizational and time management abilities
• Valid driver's license
• Ability to travel extensively throughout the assigned territory

• Biomedical Equipment Technician (BMET)
• Field Service Technician
• Electronics Technician
• Electromechanical Technician
• Industrial Maintenance Technician
• Calibration Technician
• Instrumentation Technician
• Medical Equipment Technician
• Automation Technician
• Manufacturing Maintenance Technician

• Army Biomedical Equipment Specialist (68A)
• Army 94 Series Electronics Maintenance
• Navy Electronics Technician (ET)
• Navy Electrician's Mate (EM)
• Navy Interior Communications Electrician (IC)
• Navy Hospital Corpsman (Biomedical Equipment)
• Air Force Biomedical Equipment Technician (4A2X1)
• Air Force Avionics Technician
• Marine Corps Electronics Maintenance
• Coast Guard Electronics Technician

• Biomedical equipment or medical device experience
• Preventive maintenance and calibration experience
• Customer-facing field service experience
• Experience using ServiceMax, CMMS, or other service management software
• Mechanical, electrical, electromechanical, or electronic troubleshooting experience
• Ability to work independently with minimal supervision
• Strong problem-solving skills and willingness to learn new technologies
• Interest in building a long-term career within medical technology

Job Description

Key Responsibilities

• Perform preventative maintenance on automated equipment
• Troubleshoot, diagnose, and repair mechanical and electrical system failures
• Perform equipment startup, commissioning, and system configuration
• Respond to emergency service calls and participate in an on-call rotation
• Provide technical support both remotely and onsite
• Train customers on equipment operation and basic maintenance
• Assist customers with replacement parts, consumables, and repair recommendations
• Maintain detailed service reports, work orders, expense reports, and maintenance documentation
• Identify product quality issues and submit quality reports
• Recommend spare parts inventory to improve system uptime
• Communicate technical findings and customer concerns to service management
• Support fellow Field Service Engineers with complex troubleshooting

Must-Have Skills & Experience

• Associate degree in Electronics, Electronic Engineering Technology, vocational training, or equivalent military technical experience
• Ability to read and interpret:
  • Electrical schematics
  • Wiring diagrams
  • Blueprints
• Experience using:
  • Multimeters
  • Diagnostic equipment
  • Hand and power tools
• Strong electrical and electromechanical troubleshooting skills
• Excellent customer service and communication skills
• Computer proficiency including Microsoft Windows applications
• Self-motivated with the ability to work independently

Ideal Backgrounds

• Military electronics technicians
• Biomedical equipment technicians
• Field service engineers
• Electronics technicians
• Industrial maintenance technicians
• Automation technicians
• Controls technicians
• Electromechanical technicians
• Medical equipment service technicians

• Navy Electronics Technician (ET)
• Navy Fire Controlman (FC)
• Navy Interior Communications Electrician (IC)
• Army 94 Series Electronics Maintenance
• Air Force Avionics Systems
• Air Force Electrical & Environmental Systems
• Marine Corps Electronics Maintenance
• Coast Guard Electronics Technician

Job Description

• Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
• Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
• Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
• Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
• Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
• Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
• Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

Nice-To-Have Skills, Experience, & Education:

• Will consider High School Diploma/GED and 10 or more years' experience.
  
• Military Preferred

Must-Have Skills, Experience, & Education:

• Bachelor's degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years' experience in servicing critical power equipment
  
• Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
• Advanced level of ability to use Microsoft Office products.
• Moderate ability to self-Project Manage using MS Project or Excel.
• Advanced ability to write test plans and reports detailing test results

Job Description

• Perform preventative maintenance on automated equipment
• Troubleshoot, diagnose, and repair mechanical and electrical system failures
• Perform equipment startup, commissioning, and system configuration
• Respond to emergency service calls and participate in an on-call rotation
• Provide technical support both remotely and onsite
• Train customers on equipment operation and basic maintenance
• Assist customers with replacement parts, consumables, and repair recommendations
• Maintain detailed service reports, work orders, expense reports, and maintenance documentation
• Identify product quality issues and submit quality reports
• Recommend spare parts inventory to improve system uptime
• Communicate technical findings and customer concerns to service management
• Support fellow Field Service Engineers with complex troubleshooting

• Associate degree in Electronics, Electronic Engineering Technology, vocational training, or equivalent military technical experience
• Ability to read and interpret:
  • Electrical schematics
  • Wiring diagrams
  • Blueprints
• Experience using:
  • Multimeters
  • Diagnostic equipment
  • Hand and power tools
• Strong electrical and electromechanical troubleshooting skills
• Excellent customer service and communication skills
• Computer proficiency including Microsoft Windows applications
• Self-motivated with the ability to work independently

• Military electronics technicians
• Biomedical equipment technicians
• Field service engineers
• Electronics technicians
• Industrial maintenance technicians
• Automation technicians
• Controls technicians
• Electromechanical technicians
• Medical equipment service technicians

• Navy Electronics Technician (ET)
• Navy Fire Controlman (FC)
• Navy Interior Communications Electrician (IC)
• Army 94 Series Electronics Maintenance
• Air Force Avionics Systems
• Air Force Electrical & Environmental Systems
• Marine Corps Electronics Maintenance
• Coast Guard Electronics Technician

Job Description

• Perform preventative maintenance on automated equipment
• Troubleshoot, diagnose, and repair mechanical and electrical system failures
• Perform equipment startup, commissioning, and system configuration
• Respond to emergency service calls and participate in an on-call rotation
• Provide technical support both remotely and onsite
• Train customers on equipment operation and basic maintenance
• Assist customers with replacement parts, consumables, and repair recommendations
• Maintain detailed service reports, work orders, expense reports, and maintenance documentation
• Identify product quality issues and submit quality reports
• Recommend spare parts inventory to improve system uptime
• Communicate technical findings and customer concerns to service management
• Support fellow Field Service Engineers with complex troubleshooting

• Associate degree in Electronics, Electronic Engineering Technology, vocational training, or equivalent military technical experience
• Ability to read and interpret:
  • Electrical schematics
  • Wiring diagrams
  • Blueprints
• Experience using:
  • Multimeters
  • Diagnostic equipment
  • Hand and power tools
• Strong electrical and electromechanical troubleshooting skills
• Excellent customer service and communication skills
• Computer proficiency including Microsoft Windows applications
• Self-motivated with the ability to work independently

• Military electronics technicians
• Biomedical equipment technicians
• Field service engineers
• Electronics technicians
• Industrial maintenance technicians
• Automation technicians
• Controls technicians
• Electromechanical technicians
• Medical equipment service technicians

• Navy Electronics Technician (ET)
• Navy Fire Controlman (FC)
• Navy Interior Communications Electrician (IC)
• Army 94 Series Electronics Maintenance
• Air Force Avionics Systems
• Air Force Electrical & Environmental Systems
• Marine Corps Electronics Maintenance
• Coast Guard Electronics Technician

Job Description

• Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
• Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
• Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
• Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
• Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
• Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
• Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

• Will consider High School Diploma/GED and 10 or more years' experience.
  
• Military Preferred

• Bachelor's degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years' experience in servicing critical power equipment
  
• Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
• Advanced level of ability to use Microsoft Office products.
• Moderate ability to self-Project Manage using MS Project or Excel.
• Advanced ability to write test plans and reports detailing test results

Job Description

• Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
• Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
• Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
• Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
• Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
• Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
• Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

• Will consider High School Diploma/GED and 10 or more years' experience.
  
• Military Preferred

• Bachelor's degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years' experience in servicing critical power equipment
  
• Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
• Advanced level of ability to use Microsoft Office products.
• Moderate ability to self-Project Manage using MS Project or Excel.
• Advanced ability to write test plans and reports detailing test results

Job Description

• Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
• Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
• Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
• Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
• Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
• Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
• Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

• Will consider High School Diploma/GED and 10 or more years' experience.
  
• Military Preferred

• Bachelor's degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years' experience in servicing critical power equipment
  
• Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
• Advanced level of ability to use Microsoft Office products.
• Moderate ability to self-Project Manage using MS Project or Excel.
• Advanced ability to write test plans and reports detailing test results

Job Description

• Perform preventative maintenance on automated equipment
• Troubleshoot, diagnose, and repair mechanical and electrical system failures
• Perform equipment startup, commissioning, and system configuration
• Respond to emergency service calls and participate in an on-call rotation
• Provide technical support both remotely and onsite
• Train customers on equipment operation and basic maintenance
• Assist customers with replacement parts, consumables, and repair recommendations
• Maintain detailed service reports, work orders, expense reports, and maintenance documentation
• Identify product quality issues and submit quality reports
• Recommend spare parts inventory to improve system uptime
• Communicate technical findings and customer concerns to service management
• Support fellow Field Service Engineers with complex troubleshooting

• Associate degree in Electronics, Electronic Engineering Technology, vocational training, or equivalent military technical experience
• Ability to read and interpret:
  • Electrical schematics
  • Wiring diagrams
  • Blueprints
• Experience using:
  • Multimeters
  • Diagnostic equipment
  • Hand and power tools
• Strong electrical and electromechanical troubleshooting skills
• Excellent customer service and communication skills
• Computer proficiency including Microsoft Windows applications
• Self-motivated with the ability to work independently

• Military electronics technicians
• Biomedical equipment technicians
• Field service engineers
• Electronics technicians
• Industrial maintenance technicians
• Automation technicians
• Controls technicians
• Electromechanical technicians
• Medical equipment service technicians

• Navy Electronics Technician (ET)
• Navy Fire Controlman (FC)
• Navy Interior Communications Electrician (IC)
• Army 94 Series Electronics Maintenance
• Air Force Avionics Systems
• Air Force Electrical & Environmental Systems
• Marine Corps Electronics Maintenance
• Coast Guard Electronics Technician

Job Description

• Provide technical assistance to internal and external customers by diagnosing and resolving complex mechanical, electronic, and application issues related to company products.
• Collaborate with the Technical Lead and colleagues to build a comprehensive product knowledge base and develop effective troubleshooting techniques.
• Prepare and distribute technical documentation to internal and external customers as required.
• Identify quality-related issues and assist with coordinating their resolution with company's international headquarters.
• Support the Controls Technician with programming electronic spare parts and develop solutions to unique challenges that impact parts shipping deadlines.
• Travel periodically for training sessions, machine acceptance testing, customer application assessments, and complex field service engagements at customer sites.
• Perform additional tasks as needed to support the success of internal teams and external customers.

Must-Have Skills, Experience, & Education:

• Associate's degree in a technical discipline and a minimum of two years of related experience in  field service or manufacturing — or an equivalent combination of education and hands-on  experience.
• Working knowledge of mechanical, electronic, and operational aspects of industrial machinery.
• Solid understanding of induction and servo motors, drives, and controllers.
• Basic knowledge of low-voltage switches, sensors, and transducers, as well as electro-pneumatics and vacuum principles.

Job Description

As a Field Service Technician, you will support the maintenance, repair, troubleshooting, and installation of industrial steam boilers and boiler house auxiliary systems in commercial and industrial environments. This is a hands-on field service role focused on diagnosing equipment malfunctions, executing repairs, and ensuring safe and reliable boiler system operations for customers.

The successful candidate will work independently in customer-facing environments while supporting preventive maintenance activities, equipment inspections, startup support, repairs, and operational troubleshooting. This position is ideal for mechanically inclined candidates with maintenance, utilities, boiler, HVAC, steam systems, industrial operations, or military engineering backgrounds who enjoy troubleshooting and field service work. Location: Georgia Region

Job Description

Key Responsibilities

• Perform preventative maintenance on automated equipment
• Troubleshoot, diagnose, and repair mechanical and electrical system failures
• Perform equipment startup, commissioning, and system configuration
• Respond to emergency service calls and participate in an on-call rotation
• Provide technical support both remotely and onsite
• Train customers on equipment operation and basic maintenance
• Assist customers with replacement parts, consumables, and repair recommendations
• Maintain detailed service reports, work orders, expense reports, and maintenance documentation
• Identify product quality issues and submit quality reports
• Recommend spare parts inventory to improve system uptime
• Communicate technical findings and customer concerns to service management
• Support fellow Field Service Engineers with complex troubleshooting

Must-Have Skills & Experience

• Associate degree in Electronics, Electronic Engineering Technology, vocational training, or equivalent military technical experience
• Ability to read and interpret:
  • Electrical schematics
  • Wiring diagrams
  • Blueprints
• Experience using:
  • Multimeters
  • Diagnostic equipment
  • Hand and power tools
• Strong electrical and electromechanical troubleshooting skills
• Excellent customer service and communication skills
• Computer proficiency including Microsoft Windows applications
• Self-motivated with the ability to work independently

Ideal Backgrounds

• Military electronics technicians
• Biomedical equipment technicians
• Field service engineers
• Electronics technicians
• Industrial maintenance technicians
• Automation technicians
• Controls technicians
• Electromechanical technicians
• Medical equipment service technicians

• Navy Electronics Technician (ET)
• Navy Fire Controlman (FC)
• Navy Interior Communications Electrician (IC)
• Army 94 Series Electronics Maintenance
• Air Force Avionics Systems
• Air Force Electrical & Environmental Systems
• Marine Corps Electronics Maintenance
• Coast Guard Electronics Technician

Job Description

Key Responsibilities

• Troubleshoot and diagnose equipment malfunctions using diagnostic tools and test equipment
• Install, modify, maintain, and repair equipment and systems
• Perform preventive maintenance and scheduled service activities
• Calibrate and adjust digital and analog instrumentation
• Manage customer service schedules and prioritize maintenance versus repair work
• Conduct equipment demonstrations and customer training
• Complete service reports, expense reports, timesheets, and parts documentation
• Maintain vehicle inventory, tools, manuals, and replacement parts
• Monitor customer supply needs and service contract opportunities
• Build and maintain strong customer relationships through professional service

Must-Have Skills & Experience

• High School Diploma or GED
• Minimum 3 years of industrial electrical experience
• Experience with:
  • Single-phase and three-phase electrical systems
  • Industrial controls
  • Water process systems
  • Pneumatic controls
• Experience using:
  • Volt-ohm meters
  • Amp probes
  • Temperature calibration equipment
  • Pressure calibration equipment
• Ability to read and interpret:
  • Electrical schematics
  • P&IDs (Piping & Instrumentation Diagrams)
• Experience with copper, brass, and stainless-steel piping
• Basic computer proficiency
• Strong customer service and communication skills
• Valid driver's license with acceptable driving record

Physical Requirements

• Lift 50+ pounds unassisted
• Climb over and crawl under equipment
• Work in mechanical rooms, hospitals, and industrial environments
• Travel with limited advance notice when required
• Ability to work occasional nights, weekends, and holidays

Nice-to-Have Backgrounds

• Military technicians with:
  • Electrician experience
  • Utilities systems experience
  • HVAC experience
  • Water treatment experience
  • Biomedical equipment experience
  • Nuclear propulsion auxiliary systems experience
  • Industrial maintenance experience
• Commercial HVAC service technicians
• Industrial maintenance technicians
• Field service technicians
• Water treatment technicians
• Process controls technicians

Job Description

Key Responsibilities:

• Install, commission, and start up CNC machines and automation systems at customer locations
• Perform preventive maintenance, troubleshooting, and repair of electrical, mechanical, and control systems
• Diagnose issues involving CNC controls, servo systems, PLCs, and machine components
• Read and interpret electrical schematics, blueprints, and technical manuals
• Provide technical support and training to customers on proper machine operation and maintenance
• Document service activities, parts usage, and resolutions accurately
• Maintain strong customer relationships through professional communication and service excellence
• Travel regionally (within a few hours of Dallas) to support customer sites as needed

• Military technical background highly preferred (Navy ET, EM, MM, GSE; Army 91-series; Air Force maintenance; or similar)
• Experience with industrial equipment, CNC machines, automation, or heavy mechanical systems
• Strong troubleshooting skills in electrical, mechanical, and/or electronic systems
• Ability to work independently and manage a flexible regional travel schedule
• Comfortable working in industrial environments such as manufacturing floors and machine shops
• Valid driver's license required

Nice-To-Have Skills, Experience, and Education:

• Experience with CNC controls (Mazatrol, Fanuc, Siemens)
• Knowledge of PLCs, servo motors, drives, and motion control systems
• Background in hydraulics, pneumatics, and precision alignment
• Prior field service or customer-facing technical experience
  

Job Description

Job Description

Customer-Dedicated Service Technician

Location: Newport News, VA (Onsite / Customer Site-based)

Employment Type: Full-Time

About the Role

RIX Industries is seeking a Customer-Dedicated Service Technician responsible for maintaining and repairing compressors, gas generators, and related systems at a designated customer site.

In this role, you will serve as the primary on-site representative of RIX Industries, ensuring equipment reliability, customer satisfaction, and adherence to safety and quality standards. You will support mission-critical systems across Marine, Aerospace, Land, Energy, Industrial, Medical, and Critical Infrastructure markets.

This position is ideal for a hands-on technician who thrives in field service environments, enjoys troubleshooting complex mechanical systems, and can effectively interface with customers and internal teams.

What You'll Do

• Serve as the primary liaison between RIX Industries and the customer at the assigned site
• Perform maintenance, troubleshooting, and repair of compressors, gas generators, and associated equipment
• Overhaul and repair components in both field and on-site environments to meet customer requirements
• Ensure timely, high-quality service delivery aligned with customer expectations
• Maintain and manage RIX-owned tools, equipment, and consumables
• Monitor inventory levels and notify leadership of supply needs
• Follow all safety procedures and promote a safe working environment
• Communicate effectively with internal teams and customer stakeholders
• Support additional assignments as directed in the best interest of the business

Must-Have Skills and Experience

• Technical school degree or equivalent combination of education and hands-on experience
• Minimum 1 year of experience as a mechanical assembler, technician, or mechanic in a related field
• Ability to read and interpret technical drawings, schematics, and manuals
• Strong troubleshooting skills across mechanical, electrical, and basic software systems
• Experience using precision measurement tools (micrometers, feeler gauges, multimeters, etc.)
• Basic computer proficiency, including Microsoft Office and ability to learn new systems
• Strong written and verbal communication skills for customer interaction and reporting
• Ability to work independently as a self-starter in a customer-facing environment
• Valid driver's license
• U.S. Citizenship(ITAR Compliant)
• Ability to obtain a DoD SECRET security clearance
• Physical Requirements:
  • Ability to stoop, kneel, crouch, bend, stretch, and reach
  • Ability to lift up to 50 pounds regularly
  • Ability to sit or stand for extended periods at desks, equipment, or workstations
• Training will be provided on RIX compressor systems and technologies

Nice-to-Have Skills

• Advanced coursework or certifications in mechanical assembly or repair
• Experience with air and gas compressors or similar mechanical systems (compressor experience can be trained)
• Prior field service or customer-facing technical support experience
• Familiarity with diagnostic equipment and compressor/generator systems
• Military background (understands structure, professionalism, customs/courtesies)
• Aviation experience strongly preferred
• HVAC or similar (mechanical + electrical troubleshooting)
• Experience in mechanical repair disciplines (hands-on)

Who You Are

• A hands-on, detail-oriented technician with strong mechanical aptitude
• Customer-focused and able to represent the company professionally on-site
• A problem solver who can troubleshoot and resolve issues independently
• Organized and disciplined in managing tools, parts, and workflows
• Safety-conscious and compliant with operational standards
• Adaptable and willing to learn across mechanical, electrical, and basic software troubleshooting domains
• Adaptable and willing to travel as needed to support business needs

Additional Details

• Base Salary Range: $75,000 – $88,000
• Work Environment: Onsite (Newport News, VA), customer site, manufacturing, warehouse, and office environments
• Travel: Up to 10%
• PTO and 12 Paid Holidays
• Retirement 401(K) with company match
• Medical, Dental, and Vision insurance
• Group Term Life Insurance
• Tuition Reimbursement Program
• Referral Bonuses and more

Job Description

• Maintain and troubleshoot industrial electrical distribution systems and equipment including Substations, Breakers, Switchgear, MCCs, Protective Relay systems, Battery and UPS systems and Transformers with voltages up to 138kV.
• Induction and synchronous motors up to 40,000 hp and 15,000 volts.
• Plan, schedule, coordinate, lead and perform preventive & corrective maintenance based on established procedures.
• Plan, schedule, coordinate, lead and perform predictive maintenance - such as IR Thermography, Transformer Oil Analysis, Partial Discharge Analysis and Power Quality Analysis.

Must-Have Skills, Experience, and Education:

• Medium to high voltage is a must, overtime is available
• Candidate must be willing to travel up to 30%
• MUST Electrical experience- Electrician, Nuke EM, cannot be an ET or Mech
• Knowledge of Preventive and Predictive maintenance of industrial electrical systems and equipment.
• Excellent communication and team interaction skills.
• Demonstrates the ability to effectively manage multiple tasks and achieves results with minimal supervision.
• Experience using computers and standard software packages (MS Office, E-Mail etc.).

Company Description:

Job Description

• Install, troubleshoot, maintain, and repair complex electrical, mechanical, and electro-mechanical systems
• Diagnose equipment failures and perform corrective actions to restore operational readiness
• Conduct preventive maintenance inspections and system performance evaluations
• Support equipment upgrades, modifications, and modernization efforts
• Document service activities, maintenance actions, and technical findings
• Interface directly with customers to provide technical support and training
• Collaborate with engineering and technical support teams to resolve escalated issues
• Travel extensively throughout the U.S. and internationally in support of customer requirements

What We're Looking For

• Strong hands-on troubleshooting and repair experience
• Background working with electrical, electronic, mechanical, hydraulic, pneumatic, or automated systems
• Ability to read and interpret schematics, technical manuals, and wiring diagrams
• Experience using diagnostic and test equipment
• Strong customer service and communication skills
• Ability and willingness to travel extensively, often on short notice
• Valid driver's license and ability to obtain required travel documentation

• Navy ET, FC, EM, IC, STG, GSE, GSM, MM, DC
• Army 15-Series Aviation Maintenance, 91-Series Mechanical Maintenance, 94-Series Electronics Maintenance
• Air Force Avionics, Electrical & Environmental Systems, AGE, Radar, Electronic Warfare
• Marine Corps Aviation Maintenance and Electronics Technicians

• Overtime pay, including travel time
• Comprehensive medical, dental, and vision coverage
• 401(k) with company match
• Paid time off and holidays
• Company-paid travel expenses
• Ongoing technical training and career development

Job Description

The Branch Operations Manager ensures the operational success of the branch. You will be responsible for driving safety, controlling costs, developing the branch workforce, achieving branch goals, and successfully delivering modular space solutions to customers “Ready to Work!"

In this role, you will ensure production planning, fleet management, work order accuracy, material management, and quality metrics are achieved. Ideal candidates are JMOs, WOs, or senior NCOs with 7+ years of leadership experience.

Key Responsibilities:

• Manages employee health and safety through creating a safer workplace, DuPont STOP™™, training and observations, and regularly scheduled assessments of the branch.
• Conducts periodic safety meetings and updates safety documents and logs (OSHA, DOT/DQF).
• Ensure operating standards are maintained; supported by robust training and communication actions.
• Provides managerial oversight to both contractors and full-time branch operational employees (direct labor, field service, dispatch, admin, etc.).
• Oversee the ongoing maintenance, inventory, and servicing of the fleet through efficient use of company resources (time, people, money).
• Ensures timely and accurate work order, off rent/damage bill, inventory, and purchasing compliance.
• Ensures accurate and readily available major/minor parts, VAPS, and other resources necessary for efficient operations.
• Collaborates with HR and leadership to effectively manage branch workforce, ensuring the right recruiting and training strategies are in place. Assesses talent, implements development plans, and proactively seeks top external talent.
• Builds sustainable relationships and trust with vendors and customers through open, proactive communication.
• Ensure all off-rents are conducted within 48 hours of return; units are thoroughly inspected for work order accuracy and damage billing captured where appropriate.
• Demonstrates understanding of the Work Order system; develops strategies to ensure variances are <10% and all idle fleet work orders are less than 9 months old.
• Orders, receives, and distributes materials/VAPS to work teams/vendors on a timely basis. Conducts monthly major parts and VAPS counts, plus semi-annual minor parts inventory.
• Focuses on driving first-time quality and reducing <60-day service calls; conducts root cause analysis and creates permanent corrective actions.

Qualifications:

• Ideal candidates will have a Bachelor's Degree and at least 5 years' experience in team management/leadership. This is a demanding role that requires a self-starter, proven leader, and quick learner.
• All applicants must have:
• 5+ years of proven effective leadership and supervisory skills
• Experience with Continuous Improvement fundamentals
• Proficiency with MS Office/Excel/Word/Outlook; MS Project, Hyperion, or reporting tools like Cognos is a plus
• Strong customer service focus
• Experience hiring and developing strong team members
• Financial (P&L) management skills; experience controlling operating costs and monitoring actual vs. budget performance is a plus
• Ability to effectively manage multiple, changing priorities in a fast-paced environment

Keys to a Successful Interview:

• Strong leadership and project management experience are essential. Any construction exposure is beneficial, even if outside the military. If you have no construction background, do some research and come ready to ask informed questions. Strong communication skills, conflict resolution, problem-solving abilities, and a mentorship mindset are all key to success.
• Be prepared to articulate the process you use when making decisions and provide specific examples of leadership in a high-tempo, multitasking environment. Show your ability to handle big-picture projects and explain how you proactively avoid and solve problems.

Job Description

One of my top clients is seeking a Field Service Engineer / Process Engineer to support customers operating advanced packaging thermoforming equipment. This position combines field service, process engineering, technical support, commissioning, and customer training responsibilities.

Job Description

The Pump Mechanic is responsible for repairing, rebuilding, installing, and maintaining industrial pumps and other rotating equipment. Work may be performed in a repair shop or at customer sites in the field. This role involves troubleshooting mechanical issues, rebuilding pumps to manufacturer specifications, and ensuring equipment operates safely and efficiently.

Must-Have Skills, Experience, and Education:

• 3+ years of experience in industrial pump repair, rotating equipment, millwright, or mechanical maintenance
• Experience rebuilding centrifugal pumps
• Ability to use precision measuring tools (micrometers, calipers, dial indicators)
• Ability to troubleshoot mechanical equipment
• Ability to lift heavy equipment and work in industrial environments
• Valid driver's license (if field work required)

Nice-To-Have Skills, Experience, and Education:

• Experience with multi-stage pumps
• Experience with laser alignment
• Welding or fabrication experience
• Experience building pump skids or mechanical assemblies
• Machining experience (lathe or mill)
• Vibration analysis experience
• Field service or customer site experience
• Millwright or rotating equipment technician background
• Military mechanical experience (engines, hydraulics, mechanical systems)

Work Environment:

• This position may work in both a repair shop and field service environment.
• Shop work includes pump rebuilding and testing, while field work includes installation, maintenance, and repairs at customer facilities.
• Work may involve heavy equipment, rotating machinery, and industrial environments.

Job Description

• High School Diploma or GED
• 3+ years of Field Service Engineering experience
• Experience supporting electrical power systems (low voltage through medium voltage switchgear)
• Experience working in critical power environments (data centers, healthcare, telecom, airports, etc.)
• Experience testing and servicing automatic transfer switches (ATS)
• Ability to read and interpret electrical schematics and blueprints
• Familiarity with applicable electrical codes and industry standards
• Strong customer service and communication skills
• Ability to manage projects, meet timelines, and work within budget guidelines
• Self-directed with a strong commitment to customer satisfaction
• Willingness to participate in a 24/7 on-call rotation
• Valid driver’s license in good standing
• Authorized to work in the U.S. without current or future sponsorship

• 5+ years of field service experience in power distribution or protection systems
• Associate or Bachelor’s degree in Electrical Engineering or related field
• Strong understanding of power distribution, DC/AC systems, and voltage circuit theory
• Advanced troubleshooting experience in mission-critical environments
• Excellent time management, organization, and follow-up skills

Job Description

Job Description