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Job Description

Job Description

• High School Diploma or GED required.
• Associate degree, military technical training, or trade school certification preferred.
• One of the following:
  • 2-4 years of field service, industrial maintenance, electronics, mechanical repair, biomedical equipment, military technical, or similar technical experience.
  • Associate degree or technical certification with at least one year of hands-on technical experience (internships and apprenticeships considered).
• Strong mechanical and electrical troubleshooting skills.
• Ability to read and interpret technical manuals, service documentation, and equipment procedures.
• Strong customer service and communication skills.
• Excellent organizational skills and ability to work independently.
• Valid driver's license.
• Ability to operate personal or rental vehicles.
• Proof of automobile liability insurance.
• Willingness to travel extensively throughout the assigned territory (up to 100%).

• Install, troubleshoot, repair, and maintain specialized medical equipment at customer sites.
• Perform preventative maintenance, Field Modification Instructions (FMIs), equipment upgrades, recalls, and warranty repairs.
• Complete equipment calibration, testing, and performance verification to manufacturer specifications.
• Install software updates and firmware revisions on Maternal Infant Care equipment, including fetal monitors and Giraffe OmniBeds.
• Document service activities, repairs, parts usage, and customer interactions using ServiceMax.
• Travel throughout the assigned territory to complete scheduled service calls.
• Provide professional technical support while developing strong customer relationships.
• Safely utilize diagnostic equipment, hand tools, and manufacturer service procedures.
• Coordinate with dispatch and technical support teams to complete work orders efficiently.
• Maintain company quality, safety, and documentation standards.
• Lift up to 50 pounds and move equipment weighing up to 125 pounds with appropriate assistance.

• Biomedical equipment or medical device experience.
• Military technical backgrounds including:
  • Electronics
  • Biomedical Equipment
  • Avionics
  • Communications
  • Nuclear
  • Maintenance
• Experience troubleshooting electrical, electronic, mechanical, or electromechanical systems.
• Preventive maintenance and calibration experience.
• Experience using CMMS or service management software.
• Customer-facing field service experience.
• Strong problem-solving skills with a desire to learn new technologies.
• Interest in building a long-term career in healthcare technology.

Job Description

• High School Diploma or GED required.
• Associate degree, military technical training, or trade school certification preferred.
• One of the following:
  • 2-4 years of field service, industrial maintenance, electronics, mechanical repair, biomedical equipment, military technical, or similar technical experience.
  • Associate degree or technical certification with at least one year of hands-on technical experience (internships and apprenticeships considered).
• Strong mechanical and electrical troubleshooting skills.
• Ability to read and interpret technical manuals, service documentation, and equipment procedures.
• Strong customer service and communication skills.
• Excellent organizational skills and ability to work independently.
• Valid driver's license.
• Ability to operate personal or rental vehicles.
• Proof of automobile liability insurance.
• Willingness to travel extensively throughout the assigned territory (up to 100%).

• Install, troubleshoot, repair, and maintain specialized medical equipment at customer sites.
• Perform preventative maintenance, Field Modification Instructions (FMIs), equipment upgrades, recalls, and warranty repairs.
• Complete equipment calibration, testing, and performance verification to manufacturer specifications.
• Install software updates and firmware revisions on Maternal Infant Care equipment, including fetal monitors and Giraffe OmniBeds.
• Document service activities, repairs, parts usage, and customer interactions using ServiceMax.
• Travel throughout the assigned territory to complete scheduled service calls.
• Provide professional technical support while developing strong customer relationships.
• Safely utilize diagnostic equipment, hand tools, and manufacturer service procedures.
• Coordinate with dispatch and technical support teams to complete work orders efficiently.
• Maintain company quality, safety, and documentation standards.
• Lift up to 50 pounds and move equipment weighing up to 125 pounds with appropriate assistance.

• Biomedical equipment or medical device experience.
• Military technical backgrounds including:
  • Electronics
  • Biomedical Equipment
  • Avionics
  • Communications
  • Nuclear
  • Maintenance
• Experience troubleshooting electrical, electronic, mechanical, or electromechanical systems.
• Preventive maintenance and calibration experience.
• Experience using CMMS or service management software.
• Customer-facing field service experience.
• Strong problem-solving skills with a desire to learn new technologies.
• Interest in building a long-term career in healthcare technology.

Job Description

• High School Diploma or GED required.
• Associate degree, military technical training, or trade school certification preferred.
• One of the following:
  • 2-4 years of field service, industrial maintenance, electronics, mechanical repair, biomedical equipment, military technical, or similar technical experience.
  • Associate degree or technical certification with at least one year of hands-on technical experience (internships and apprenticeships considered).
• Strong mechanical and electrical troubleshooting skills.
• Ability to read and interpret technical manuals, service documentation, and equipment procedures.
• Strong customer service and communication skills.
• Excellent organizational skills and ability to work independently.
• Valid driver's license.
• Ability to operate personal or rental vehicles.
• Proof of automobile liability insurance.
• Willingness to travel extensively throughout the assigned territory (up to 100%).

• Install, troubleshoot, repair, and maintain specialized medical equipment at customer sites.
• Perform preventative maintenance, Field Modification Instructions (FMIs), equipment upgrades, recalls, and warranty repairs.
• Complete equipment calibration, testing, and performance verification to manufacturer specifications.
• Install software updates and firmware revisions on Maternal Infant Care equipment, including fetal monitors and Giraffe OmniBeds.
• Document service activities, repairs, parts usage, and customer interactions using ServiceMax.
• Travel throughout the assigned territory to complete scheduled service calls.
• Provide professional technical support while developing strong customer relationships.
• Safely utilize diagnostic equipment, hand tools, and manufacturer service procedures.
• Coordinate with dispatch and technical support teams to complete work orders efficiently.
• Maintain company quality, safety, and documentation standards.
• Lift up to 50 pounds and move equipment weighing up to 125 pounds with appropriate assistance.

• Biomedical equipment or medical device experience.
• Military technical backgrounds including:
  • Electronics
  • Biomedical Equipment
  • Avionics
  • Communications
  • Nuclear
  • Maintenance
• Experience troubleshooting electrical, electronic, mechanical, or electromechanical systems.
• Preventive maintenance and calibration experience.
• Experience using CMMS or service management software.
• Customer-facing field service experience.
• Strong problem-solving skills with a desire to learn new technologies.
• Interest in building a long-term career in healthcare technology.

Job Description

Must-Have Skills, Experience, and Education:

• High School Diploma or GED required.
• Associate degree, military technical training, or trade school certification preferred.
• One of the following:
  • 2-4 years of field service, industrial maintenance, electronics, mechanical repair, biomedical equipment, military technical, or similar technical experience.
  • Associate degree or technical certification with at least one year of hands-on technical experience (internships and apprenticeships considered).
• Strong mechanical and electrical troubleshooting skills.
• Ability to read and interpret technical manuals, service documentation, and equipment procedures.
• Strong customer service and communication skills.
• Excellent organizational skills and ability to work independently.
• Valid driver's license.
• Ability to operate personal or rental vehicles.
• Proof of automobile liability insurance.
• Willingness to travel extensively throughout the assigned territory (up to 100%).

Requirements:

• Install, troubleshoot, repair, and maintain specialized medical equipment at customer sites.
• Perform preventative maintenance, Field Modification Instructions (FMIs), equipment upgrades, recalls, and warranty repairs.
• Complete equipment calibration, testing, and performance verification to manufacturer specifications.
• Install software updates and firmware revisions on Maternal Infant Care equipment, including fetal monitors and Giraffe OmniBeds.
• Document service activities, repairs, parts usage, and customer interactions using ServiceMax.
• Travel throughout the assigned territory to complete scheduled service calls.
• Provide professional technical support while developing strong customer relationships.
• Safely utilize diagnostic equipment, hand tools, and manufacturer service procedures.
• Coordinate with dispatch and technical support teams to complete work orders efficiently.
• Maintain company quality, safety, and documentation standards.
• Lift up to 50 pounds and move equipment weighing up to 125 pounds with appropriate assistance.

Nice-to-Have Skills, Experience, and Education:

• Biomedical equipment or medical device experience.
• Military technical backgrounds including:
  • Electronics
  • Biomedical Equipment
  • Avionics
  • Communications
  • Nuclear
  • Maintenance
• Experience troubleshooting electrical, electronic, mechanical, or electromechanical systems.
• Preventive maintenance and calibration experience.
• Experience using CMMS or service management software.
• Customer-facing field service experience.
• Strong problem-solving skills with a desire to learn new technologies.
• Interest in building a long-term career in healthcare technology.

Job Description

• High School Diploma or GED required.
• Associate degree, military technical training, or trade school certification preferred.
• One of the following:
  • 2-4 years of field service, industrial maintenance, electronics, mechanical repair, biomedical equipment, military technical, or similar technical experience.
  • Associate degree or technical certification with at least one year of hands-on technical experience (internships and apprenticeships considered).
• Strong mechanical and electrical troubleshooting skills.
• Ability to read and interpret technical manuals, service documentation, and equipment procedures.
• Strong customer service and communication skills.
• Excellent organizational skills and ability to work independently.
• Valid driver's license.
• Ability to operate personal or rental vehicles.
• Proof of automobile liability insurance.
• Willingness to travel extensively throughout the assigned territory (up to 100%).

• Install, troubleshoot, repair, and maintain specialized medical equipment at customer sites.
• Perform preventative maintenance, Field Modification Instructions (FMIs), equipment upgrades, recalls, and warranty repairs.
• Complete equipment calibration, testing, and performance verification to manufacturer specifications.
• Install software updates and firmware revisions on Maternal Infant Care equipment, including fetal monitors and Giraffe OmniBeds.
• Document service activities, repairs, parts usage, and customer interactions using ServiceMax.
• Travel throughout the assigned territory to complete scheduled service calls.
• Provide professional technical support while developing strong customer relationships.
• Safely utilize diagnostic equipment, hand tools, and manufacturer service procedures.
• Coordinate with dispatch and technical support teams to complete work orders efficiently.
• Maintain company quality, safety, and documentation standards.
• Lift up to 50 pounds and move equipment weighing up to 125 pounds with appropriate assistance.

• Biomedical equipment or medical device experience.
• Military technical backgrounds including:
  • Electronics
  • Biomedical Equipment
  • Avionics
  • Communications
  • Nuclear
  • Maintenance
• Experience troubleshooting electrical, electronic, mechanical, or electromechanical systems.
• Preventive maintenance and calibration experience.
• Experience using CMMS or service management software.
• Customer-facing field service experience.
• Strong problem-solving skills with a desire to learn new technologies.
• Interest in building a long-term career in healthcare technology.t.

Job Description

What You’ll Do

• Field & Shop Support: Split time between regional client sites and our local Cincinnati facility installing, maintaining, and repairing automated packaging machinery.
• Troubleshooting: Diagnose electro-mechanical systems, sensors, pneumatics, and control setups.
• Customer Facing: Serve as the main technical contact on-site, demonstrating equipment and training client teams.
• Reporting: Submit simple field reports and track service details using MS Excel/Office.

Qualifications

Must-Have Skills, Experience, and Education:

• 2+ Years Experience: Industrial maintenance, electro-mechanical repair, or automated machinery troubleshooting. (Plant maintenance techs transition seamlessly—packaging experience not required).
• 2+ Years Customer Service: Strong communication skills and a professional demeanor.
• Requirements: Valid Driver's License, clean driving record, auto insurance, and basic MS Office skills.

Nice-to-Have Skills, Experience, and Education:

• Experience with Fanuc robotics, PLCs, or automated control systems.
• Manufacturer service certifications.

Job Description

As a Field Service Engineer, you will provide field service support to install, conduct preventative maintenance, troubleshoot, repair, and retrofit Company products and services. Beyond customer service and support, you will be required to liaison between the field support team and the customer to plan installation of equipment at new customer sites and provide follow-on support for the operational aspects of the equipment and software. Expect to work normal daytime hours M-F, accruing 10-15 hours of overtime per week on average.

Essential Duties & Responsibilities:

• Provide optimum customer satisfaction on all products and services.
• Install, monitor, assess, troubleshoot, and repair equipment within your assigned area of responsibility.
• Install and maintain wired computer networks.
• Provide remote diagnosis/repair support.
• Relay repetitive field service failures/equipment issues to Tier 3 specialists.
• Complete and submit regulatory and company required documentation.
• Represent Company at technical shows and exhibitions as required.

Must-Have Skills, Experience, and Education:

• Ideal candidates for this position will have 4+ years of military or industry experience with electronic/electrical process equipment and controls. You will eventually gain proficiency in all the areas below, but be sure to discuss if you have any experience in these areas:
• Previous field service/product installation experience
• Basic wired and wireless network integration experience
• Knowledge of basic anatomy & physiology of the eye
• All applicants must have:
• Skills in operation, test, maintenance, alignment, and repair procedures for electrical equipment & controls.
• Ability to produce high quality work under pressure and within tight timelines with little to no supervision.
• Ability to effectively communicate with customers, co-workers, and supervisors in formal & informal settings.
• Excellent verbal and written communication skills.
• Proficiency with the Microsoft Office Suite.
• Dedication to the team and a sense of flexibility.
• Ability to stand, sit, climb or balance, stoop, kneel, crouch, & crawl, frequently lift more than 25lbs.
• Color vision and the ability to see close objects.
• Safe driving record – Let us know if you have any drug/alcohol driving infractions before your interview.
  

Job Description

Job Description

Key Responsibilities

• Troubleshoot and diagnose equipment malfunctions using diagnostic tools and test equipment
• Install, modify, maintain, and repair equipment and systems
• Perform preventive maintenance and scheduled service activities
• Calibrate and adjust digital and analog instrumentation
• Manage customer service schedules and prioritize maintenance versus repair work
• Conduct equipment demonstrations and customer training
• Complete service reports, expense reports, timesheets, and parts documentation
• Maintain vehicle inventory, tools, manuals, and replacement parts
• Monitor customer supply needs and service contract opportunities
• Build and maintain strong customer relationships through professional service

Must-Have Skills & Experience

• High School Diploma or GED
• Minimum 3 years of industrial electrical experience
• Experience with:
  • Single-phase and three-phase electrical systems
  • Industrial controls
  • Water process systems
  • Pneumatic controls
• Experience using:
  • Volt-ohm meters
  • Amp probes
  • Temperature calibration equipment
  • Pressure calibration equipment
• Ability to read and interpret:
  • Electrical schematics
  • P&IDs (Piping & Instrumentation Diagrams)
• Experience with copper, brass, and stainless-steel piping
• Basic computer proficiency
• Strong customer service and communication skills
• Valid driver's license with acceptable driving record

Physical Requirements

• Lift 50+ pounds unassisted
• Climb over and crawl under equipment
• Work in mechanical rooms, hospitals, and industrial environments
• Travel with limited advance notice when required
• Ability to work occasional nights, weekends, and holidays

Nice-to-Have Backgrounds

• Military technicians with:
  • Electrician experience
  • Utilities systems experience
  • HVAC experience
  • Water treatment experience
  • Biomedical equipment experience
  • Nuclear propulsion auxiliary systems experience
  • Industrial maintenance experience
• Commercial HVAC service technicians
• Industrial maintenance technicians
• Field service technicians
• Water treatment technicians
• Process controls technicians

Job Description

• Install, maintain, repair, and upgrade analytical instruments at customer sites and other locations.
• Train users in software applications and correct equipment operation and maintenance.
• Provide phone support to customers and recommend action to be taken – order parts, service visit, etc.
• Ensure a high level of customer satisfaction by monitoring assigned support activities and maintaining an appropriate level of communication with supervisor and support coordinator.
• Comply with safety standards, company policies, and business objectives.
• Maintain accurate accounts of services performed and submit activity and expense reports using designated resources according to company and department policy and procedures.
• Update scheduling application and keep supervisor informed of activities.
• Keep abreast of product and policy information through frequent review of company intranet and website portal.
• Attend service meetings and training sessions.
• Perform other duties as directed by supervisor.

• A four-year college or university degree in engineering
  discipline or chemistry, or an equivalent combination of education and experience, is preferred.
• Candidates with a two-year degree and major coursework in electronics or military training in a related field will be considered.
• Minimum four years experience in field service or applications engineering in support of complex electro-mechanical equipment
  installed at customer locations is required.
• Permanent authorization to work in the United States.
• Candidate must be able to pass a criminal, driving, and credit background check.
• Background in meat processing industry preferred.
• Experience working on X-ray machine, or automation controls, highly desirable.
• Candidates must pass a very brief multiple-choice electronics test to be considered.

• Preferably has direct experience of working with company instruments
• Has knowledge and experience of working in the Agricultural and Food markets
• Gained real world experience working in a customer support organization

• Problem solving - gather and analyze information necessary to identify and resolve technical problems in a timely manner. Comprehensive knowledge of general electronics theory and skills to troubleshoot and repair electrical and mechanical components.
• Interpersonal Skills - maintain company and customer confidentiality, exhibit sense of urgency and commitment to resolving customer issues. Provide solutions while maintaining a good working relationship with internal and external customers.
• Verbal communication – speak clearly and articulate information to multiple levels within the organization; demonstrate group presentation skills and ability to conduct meetings.
• Written Communication – submit reports with proper spelling and grammar; ability to read and comprehend technical documentation and present numerical data effectively.
• Planning/organizing - prioritize multiple duties, plan customer site visits and other work activities; use time efficiently and develop realistic action plans.
• Quality - demonstrate accuracy and thoroughness; review own work to ensure quality.
• Adaptability - adapt to changes in the work environment; manage competing demands and successfully deal with frequent changes, delays or unexpected events.
• Dependability - consistently completing work on time, follow instructions, respond to management direction and solicit feedback to improve performance.
• Safety and security - actively promote and personally comply with safety and security procedures; use equipment and materials properly.
• Computer and networking skills - ability to add/remove programs, edit configuration files, and understanding of computer networks. Microsoft Office proficiency is also required.

• Saturday/Sunday work is a requirement of the role. Regular days off will be offered as Tue/Wed or Wed/Thu depending on department requirements.
• Occasional work on days off as required.
• Ability to take after-hours phone calls as needed
• Work environment is within food processing facilities
• Ability to travel long distances, (often 6+ hours) by ground and air to customer sites
• Operation of test equipment and computer systems
• Stamina to remain focused on tasks at hand until completed
• Attention to detail despite interruptions
• Strength to lift and transport analytical instrumentation weighing up to 70 pounds
• Regularly requires work above chest level
• Based in a home office in proximity to: Airport

Job Description

As a Field Service Engineer, you will provide field service support to install, conduct preventative maintenance, troubleshoot, repair, and retrofit Company products and services. Beyond customer service and support, you will be required to liaison between the field support team and the customer to plan installation of equipment at new customer sites and provide follow-on support for the operational aspects of the equipment and software. Expect to work normal daytime hours M-F, accruing 10-15 hours of overtime per week on average.

Essential Duties & Responsibilities:

• Provide optimum customer satisfaction on all products and services.
• Install, monitor, assess, troubleshoot, and repair equipment within your assigned area of responsibility.
• Install and maintain wired computer networks.
• Provide remote diagnosis/repair support.
• Relay repetitive field service failures/equipment issues to Tier 3 specialists.
• Complete and submit regulatory and company required documentation.
• Represent Company at technical shows and exhibitions as required.

Must-Have Skills, Experience, and Education:

• Ideal candidates for this position will have 4+ years of military or industry experience with electronic/electrical process equipment and controls. You will eventually gain proficiency in all the areas below, but be sure to discuss if you have any experience in these areas:
• Previous field service/product installation experience
• Basic wired and wireless network integration experience
• Knowledge of basic anatomy & physiology of the eye
• All applicants must have:
• Skills in operation, test, maintenance, alignment, and repair procedures for electrical equipment & controls.
• Ability to produce high quality work under pressure and within tight timelines with little to no supervision.
• Ability to effectively communicate with customers, co-workers, and supervisors in formal & informal settings.
• Excellent verbal and written communication skills.
• Proficiency with the Microsoft Office Suite.
• Dedication to the team and a sense of flexibility.
• Ability to stand, sit, climb or balance, stoop, kneel, crouch, & crawl, frequently lift more than 25lbs.
• Color vision and the ability to see close objects.
• Safe driving record – Let us know if you have any drug/alcohol driving infractions before your interview.
  

Job Description

The Training Development Specialist is responsible for developing, delivering, and continuously improving technical maintenance training for Field Service Technicians supporting advanced energy systems. This role combines classroom instruction, hands-on laboratory training, curriculum development, technician evaluations, and certification support to ensure technicians are fully prepared to install, maintain, and troubleshoot complex equipment.

Job Description

• Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
• Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
• Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
• Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
• Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
• Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
• Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.
  

Nice-To-Have Skills, Experience, & Education:

• Will consider High School Diploma/GED and 10 or more years' experience.
  
• Military Preferred

Must-Have Skills, Experience, & Education:

• Bachelor's degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years' experience in servicing critical power equipment
  
• Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
• Advanced level of ability to use Microsoft Office products.
• Moderate ability to self-Project Manage using MS Project or Excel.
• Advanced ability to write test plans and reports detailing test results

Job Description

• Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
• Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
• Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
• Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
• Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
• Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
• Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.
  

Nice-To-Have Skills, Experience, & Education:

• Will consider High School Diploma/GED and 10 or more years' experience.
  
• Military Preferred

Must-Have Skills, Experience, & Education:

• Bachelor's degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years' experience in servicing critical power equipment
  
• Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
• Advanced level of ability to use Microsoft Office products.
• Moderate ability to self-Project Manage using MS Project or Excel.
• Advanced ability to write test plans and reports detailing test results

Job Description

• Formal technical training in electronics, electrical, mechanical, or related technical field.
• Minimum 4 years of technical field service, maintenance, or repair experience.
• Strong troubleshooting skills involving:
  • Electronics
  • Electrical systems
  • Electromechanical equipment
• Ability to read and interpret:
  • Electrical schematics
  • Mechanical drawings
• Strong customer service and communication skills.
• Ability to travel up to 80%.
• Ability to work independently while managing multiple customer projects.

• Install, service, troubleshoot, and repair standard and specialized materials testing systems.
• Calibrate equipment to applicable industry standards and procedures.
• Perform equipment verification and reasonableness testing.
• Train customers on equipment operation and testing software.
• Lead large installation and equipment relocation projects.
• Prepare calibration reports in accordance with ISO/IEC 17025 requirements.
• Provide technical support and guidance to customers and internal personnel.
• Diagnose and resolve electronic and electromechanical equipment issues.
• Support a variety of testing systems including automation, robotic systems, drop-weight towers, torsion systems, temperature chambers, catheter testing systems, and auto-injector testing equipment.

• Technical metrology or calibration experience.
• Experience with universal materials testing machines.
• Experience with extensometers.
• Bachelor's degree or higher in a technical discipline.
• Military backgrounds in:
  • Electronics
  • Electrical Maintenance
  • Mechanical Repair
  • Avionics
  • Instrumentation
• Previous field service experience supporting laboratory or industrial testing equipment.

Job Description

As an Electronics Repair Technician, you will diagnose, troubleshoot, repair, calibrate, and test a wide variety of electronic equipment used in marine survey and underwater technology applications, including Unmanned Surface Vehicles (USVs) and Remotely Operated Vehicles (ROVs). You'll ensure repaired and rental equipment meets operational and quality standards before being returned to service.

This is an excellent opportunity for technicians with military electronics experience or commercial electronics repair backgrounds who enjoy hands-on troubleshooting, component-level repair, and working with sophisticated electronic systems. You'll support repair operations, equipment testing, inventory, and occasional field service while working independently and as part of a technical team.

Responsibilities

• Diagnose, troubleshoot, and repair electronic equipment and assemblies.
• Inspect and test electronic systems to identify faults and failures.
• Read and interpret electrical schematics, wiring diagrams, and technical manuals.
• Perform component-level soldering and electronic repairs.
• Utilize multimeters and other electronic diagnostic equipment.
• Calibrate, configure, and functionally test repaired equipment.
• Inspect, test, and document returned rental equipment before restocking.
• Maintain accurate repair documentation and service records.
• Support equipment installation, setup, and occasional field service.
• Assist with inventory management and procurement of repair parts.
• Coordinate occasional equipment pickups and deliveries.
• Communicate repair findings and recommendations with customers and internal personnel.

Must-Have Skills, Experience, and Education

• Associate degree or technical certification in Electronics, Electrical Engineering Technology, or a related technical field OR equivalent military or commercial electronics experience.
• Two or more years of experience troubleshooting, diagnosing, repairing, or maintaining electronic equipment preferred.
• Strong understanding of analog and digital electronic circuits.
• Ability to read and interpret electrical schematics and wiring diagrams.
• Experience using multimeters and electronic diagnostic equipment.
• Proficiency with soldering, including surface-mount and through-hole components.
• Strong troubleshooting, analytical, and problem-solving skills.
• Ability to work independently with minimal supervision.
• Strong organizational and communication skills.
• Valid driver's license with a clean driving record preferred.
• Ability to lift up to 60 pounds.

Nice-to-Have Skills

• Marine electronics experience.
• Experience with Remotely Operated Vehicles (ROVs) or Autonomous Underwater Vehicles (AUVs).
• Sonar or marine positioning systems.
• Computer networking knowledge.
• Firmware installation and software updates.
• Circuit board, sensor, and power supply repair.
• Equipment calibration and functional testing.
• Field service or customer support experience.
• Inventory management and repair parts procurement.
• Experience supporting technical equipment rentals and inspections.

Job Description

The Branch Operations Manager ensures the operational success of the branch. You will be responsible for driving safety, controlling costs, developing the branch workforce, achieving branch goals, and successfully delivering modular space solutions to customers “Ready to Work!" in this role, you will ensure production planning, fleet management, work order accuracy, material management, and quality metrics are achieved. Ideal candidates are JMOs, WOs, or senior NCOs with 7+ years of leadership experience.

• Manages employee health and safety through creating a safer workplace, DuPont STOP™, training and observations, and regularly scheduled assessments of the branch.
• Conducts periodic safety meetings and updates safety documents and logs (OSHA, DOT/DQF).
• Ensure operating standards are maintained; supported by robust training and communication actions.
• Provides managerial oversight to both contractors and full-time branch operational employees (direct labor, field service, dispatch, admin, etc.).
• Oversee the ongoing maintenance, inventory, and servicing of the fleet through efficient use of company resources (time, people, money).
• Ensures timely and accurate work order, off rent/damage bill, inventory, and purchasing compliance.
• Ensures accurate and readily available major/minor parts, VAPS, and other resources necessary for efficient operations.
• Collaborates with HR and leadership to effectively manage branch workforce, ensuring the right recruiting and training strategies are in place. Assesses talent, implements development plans, and proactively seeks top external talent.
• Builds sustainable relationships and trust with vendors and customers through open, proactive communication.
• Ensure all off-rents are conducted within 48 hours of return; units are thoroughly inspected for work order accuracy and damage billing captured where appropriate.
• Demonstrates understanding of the Work Order system; develops strategies to ensure variances are <10% and all idle fleet work orders are less than 9 months old.
• Orders, receives, and distributes materials/VAPS to work teams/vendors on a timely basis. Conducts monthly major parts and VAPS counts, plus semi-annual minor parts inventory.
• Focuses on driving first-time quality and reducing <60-day service calls; conducts root cause analysis and creates permanent corrective actions.

Must-Have Skills, Experience, and Education:

• Ideal candidates will have a Bachelor's Degree and at least 5 years' experience in team management/leadership. This is a demanding role that requires a self-starter, proven leader, and quick learner.
• All applicants must have:
• 5+ years of proven effective leadership and supervisory skills
• Experience with Continuous Improvement fundamentals
• Proficiency with MS Office/Excel/Word/Outlook; MS Project, Hyperion, or reporting tools like Cognos is a plus
• Strong customer service focus
• Experience hiring and developing strong team members
• Financial (P&L) management skills; experience controlling operating costs and monitoring actual vs. budget performance is a plus
• Ability to effectively manage multiple, changing priorities in a fast-paced environment

Keys to a Successful Interview:

• Strong leadership and project management experience are essential. Any construction exposure is beneficial, even if outside the military. If you have no construction background, do some research and come ready to ask informed questions. Strong communication skills, conflict resolution, problem-solving abilities, and a mentorship mindset are all key to success.
• Be prepared to articulate the process you use when making decisions and provide specific examples of leadership in a high-tempo, multitasking environment. Show your ability to handle big-picture projects and explain how you proactively avoid and solve problems.
  

Job Description

In this role, you will perform installation and service work in a safe, efficient, and profitable manner while accurately tracking productive labor time versus travel time. You will complete preventive maintenance in accordance with customer-specific service programs and maintain detailed documentation of all work performed, including parts usage and service records. This position requires Stanley equipment updates and ANSI A156.10 standards, as well as keeping technical manuals and documentation up to date. You will be responsible for maintaining company vehicles, tools, and equipment in proper working conditions, managing service vehicle parts inventory, and ensuring all equipment is tested and safety-checked before leaving job sites. A professional appearance and high-quality workmanship are always expected, along with delivering excellent customer service and maintaining positive customer relationships. You may also assist with training and mentoring other technicians on installation and service methods.

• High School Diploma or GED.
• Valid, unrestricted driver's license.
• Strong verbal and written communication skills.
• Ability to work independently in a field service environment.
• Ability to lift 75-100 pounds.
• Ability to drive for extended periods (2+ hours).
• Ability to stand for extended periods (up to 8 hours).
• Ability to stoop, kneel, crouch, crawl, twist, and work in physically demanding environments.
• Adequate vision for near, distance, and color recognition.
• Ability to work outdoors in varying weather conditions.
• Flexible schedule with availability for occasional nights and weekends.

• Install and service automatic door systems safely and efficiently.
• Perform preventive maintenance according to customer service agreements.
• Maintain accurate service records, parts usage, and work documentation.
• Ensure compliance with ANSI A156.10 standards and company installation procedures.
• Perform equipment updates and maintain current technical documentation.
• Maintain company vehicle, tools, and equipment in proper working condition.
• Manage service vehicle inventory and replacement parts.
• Test and safety-check equipment before leaving each job site.
• Deliver exceptional customer service and maintain positive customer relationships.
• Assist with training and mentoring other technicians when needed.

• Experience installing automatic door systems.
• Construction experience installing doors, door frames, windows, or glazing systems.
• Electrical troubleshooting experience.
• Automotive repair experience.
• Carpentry experience.
• Experience with databases or system configuration software.

Job Description

• High School Diploma or equivalent required.
• Strong technical background in industrial or marine mechanical equipment.
• Ability to diagnose equipment malfunctions using visual inspection, operational analysis, and diagnostic equipment.
• Experience supervising equipment repairs and evaluating mechanical components.
• Strong project management, organization, and multitasking skills.
• Excellent written and verbal communication skills.
• Proficient with Microsoft Office applications.
• Ability to travel extensively throughout the U.S. and internationally.
• Ability to obtain and maintain required certifications including:
  • BOSIET
  • OSHA-10
  • OSHA Maritime
  • DBIDS
  • TWIC
• Ability to work extended hours and multi-week assignments as customer needs require.
• Ability to lift up to 25 pounds and safely work in industrial and marine environments, including elevated platforms, catwalks, vessels, and offshore facilities.

• Serve as the technical advisor and project supervisor during equipment service and repair activities.
• Diagnose equipment issues and determine appropriate repair scope.
• Supervise equipment disassembly, repair, component evaluation, and reassembly.
• Verify repaired equipment meets design specifications and operates properly.
• Prepare accurate service reports, time sheets, expense reports, and corrective action documentation.
• Supervise subcontractors during larger service projects.
• Provide technical support for industrial facilities, marine vessels, and government customers.
• Complete a minimum of 40 hours of annual technical training through company-sponsored programs.
• Maintain expert-level technical knowledge across industrial and marine applications.
• Build strong working relationships with customers and internal support teams.

• Military technical experience (Navy, Coast Guard, Marine Engineering, Power Generation, or Mechanical Systems).
• Marine propulsion or rotating equipment experience.
• Experience supporting U.S. Navy or U.S. Coast Guard vessels.
• Previous field service or technical project supervision experience.
• Knowledge of industrial rotating equipment and power transmission systems.
• Experience leading subcontractors or coordinating field service projects.

Job Description

Responsibilities:

• Review technical specifications with Project Managers and Sales teams to determine project scope and field operations requirements.
• Coordinate with internal service teams to ensure compliance with project specifications.
• Provide job-specific technical support to field operations.
• Interface with equipment manufacturers to resolve site-related technical issues.
• Perform QA/QC inspections on power distribution equipment.
• Develop Critical Power System MOPs (Methods of Procedure), SOPs (Standard Operating Procedures), and EOPs (Emergency Operating Procedures).
• Perform preventive maintenance (PM) on contracted electrical equipment.
• Install, service, and maintain power distribution equipment.
• Troubleshoot power distribution and transmission control systems.
• Perform functional testing of:
  • Low-, Medium-, and High-Voltage Switchgear
  • Relay Panels
  • Transformers
  • Automatic Transfer Switches (ATS)
  • Circuit Breakers
• Verify relay settings and logic sequences to ensure proper system operation.
• Provide regular project status updates to Project Management and Service Operations leadership.
• Troubleshoot and resolve technical issues in the field.
• Complete required testing reports and inspection documentation.
• Participate in equipment commissioning and specialized system testing.
• Conduct site visits throughout the assigned region.
• Respond to customer service calls as required.
• Perform additional duties as assigned.

• High school diploma or equivalent preferred.
• Associate's or Bachelor's degree in Electronics, Electrical Theory, or related discipline preferred, or equivalent work experience.
• 2–5 years of experience with mission-critical electrical systems.
• 3–5 years of field service or repair experience with UPS systems, electrical, electro-mechanical, electronics, or mission-critical power equipment.
• Experience with electrical power distribution equipment including:
  • UPS systems
  • Switchgear
  • Batteries
  • Monitoring equipment
  • Generators
• Working knowledge of NETA, IEEE, and NEMA standards related to low- and medium-voltage switchgear.
• Hands-on experience with switchgear disassembly, inspection, repair, reassembly, testing, and maintenance.
• Ability to read and interpret one-line diagrams, blueprints, electrical schematics, and construction drawings.
• Current NETA or NICET Level II certification (or higher) required.
• NFPA 70E Low Voltage and High Voltage certification required.
• U.S. Citizenship required.

• Strong technical writing skills.
• Proficiency with Microsoft Word, Excel, and MS Project.
• Experience using electrical testing equipment and reporting software.
• Ability to travel approximately 30%, with occasional periods of increased travel based on project workload.
• Ability to lift up to 50 pounds.
• Ability to stand, walk, kneel, crouch, crawl, climb, and balance for extended periods.
• Ability to distinguish colors and maintain close and distance vision required for electrical testing and troubleshooting.
• No supervisory responsibilities.

Job Description

As a Field Service Technician, you will install, commission, troubleshoot, repair, and maintain highly automated pharmaceutical packaging equipment at customer manufacturing facilities throughout North America.

This role combines mechanical, electrical, pneumatic, and controls troubleshooting with customer-facing service and machine startup responsibilities. You will travel to customer sites to perform equipment installations, preventive maintenance, emergency repairs, upgrades, and operator training while ensuring maximum equipment performance.

This position is ideal for candidates with military maintenance, industrial maintenance, packaging equipment, automation, field service, or electro-mechanical experience who enjoy travel and working independently.

Job Description

Key Responsibilities

• Troubleshoot and diagnose equipment malfunctions using diagnostic tools and test equipment
• Install, modify, maintain, and repair equipment and systems
• Perform preventive maintenance and scheduled service activities
• Calibrate and adjust digital and analog instrumentation
• Manage customer service schedules and prioritize maintenance versus repair work
• Conduct equipment demonstrations and customer training
• Complete service reports, expense reports, timesheets, and parts documentation
• Maintain vehicle inventory, tools, manuals, and replacement parts
• Monitor customer supply needs and service contract opportunities
• Build and maintain strong customer relationships through professional service

Must-Have Skills & Experience

• High School Diploma or GED
• Minimum 3 years of industrial electrical experience
• Experience with:
  • Single-phase and three-phase electrical systems
  • Industrial controls
  • Water process systems
  • Pneumatic controls
• Experience using:
  • Volt-ohm meters
  • Amp probes
  • Temperature calibration equipment
  • Pressure calibration equipment
• Ability to read and interpret:
  • Electrical schematics
  • P&IDs (Piping & Instrumentation Diagrams)
• Experience with copper, brass, and stainless-steel piping
• Basic computer proficiency
• Strong customer service and communication skills
• Valid driver's license with acceptable driving record

Physical Requirements

• Lift 50+ pounds unassisted
• Climb over and crawl under equipment
• Work in mechanical rooms, hospitals, and industrial environments
• Travel with limited advance notice when required
• Ability to work occasional nights, weekends, and holidays

Nice-to-Have Backgrounds

• Military technicians with:
  • Electrician experience
  • Utilities systems experience
  • HVAC experience
  • Water treatment experience
  • Biomedical equipment experience
  • Nuclear propulsion auxiliary systems experience
  • Industrial maintenance experience
• Commercial HVAC service technicians
• Industrial maintenance technicians
• Field service technicians
• Water treatment technicians
• Process controls technicians

Job Description

• Install, repair, and maintain America Probing Systems and related peripherals.
• Perform the installation of electrical, mechanical and communication interfaces between probers, manipulators, testers and network systems.
• Perform PM on America Probing Systems.
• Perform basic prober repairs and communicate with the customer regarding status of installs/PM and repairs.
• Communicate with customers regarding the current and future applications requirements and coordinate this information with the application engineering department.
• Understand and communicate information relating to customer device trends and test strategies.
• Complete detailed Field Service Reports (FSRs) and submit to management in a timely manner.
• Document issues that cannot be resolved immediately at the customer site by using appropriate format (i.e., New Enhancement Requests (NERs), Bug Reports).
• Demonstrated project management skills, including the ability to initiate projects, coordinate resources, document and communicate status and goals, and direct a project to completion.
• Ability to develop and maintain project tracking tools (Gantt charts, Issue tracking, etc.) for multiple project and customers simultaneously.
• Learn how customer uses system in device development and manufacturing test to identify future enhancement opportunities.
• Support Sales and Marketing teams by providing technical expertise, coordinating and performing product demos, and being present at trade shows for customer engagement purposes.
• Ability to develop clear, concise technical documents for new products, procedures, and discoveries to help guide other engineers and customers.
• Travel as required to perform these duties and to obtain training.

Job Description

The Field Service Technician II provides hands-on maintenance and repair services on-site for company's fleet of fuel cell installations. This position will participate in the commissioning of new fuel cells at new sites, as well as support of troubleshooting, testing and repair activities on existing fuel cell installations.

• Under appropriate guidance and direction, performs troubleshooting and repairs on fuel cells installed at customer sites.
• Collaborates with others on commissioning of new fuel cell installations
• Performs service and troubleshooting on ancillary equipment used for overall fuel cell operation.
• Understands principles of large distribution switchgear 480-volt systems.
• Experience with computer systems, preferably remote monitoring, and control systems.
• Understands mechanical and electrical componentry, plumbing, and systems operation.
• Will increasingly utilize the fuel cell remote monitoring system to control fuel cell, as directed
• Utilize electrical schematics to troubleshoot electrical components
• Domestic and overseas travel as needed
• Overtime is as required or needed
• Company vehicle operation and maintenance
• Company expense reporting in a timely manner

Must-Have Skills, Experience, and Education:

• 4-6+ years of hands-on experience servicing/troubleshooting products containing a variety of components electrical and mechanical
• AA/AS with 2-4+ years of experience, as noted above
• Electrical/HVAC trade school certification
• E1/E2 or P1/P2 license preferred
• Valid Driver's License required
• Knowledge of electrical, plumbing and fuel processing systems
• Some training and experience with troubleshooting systems
• Some relevant trades training and experience
• Experience with computer systems
• Analytical thinking
  

Job Description

• Install, troubleshoot, repair, and maintain medical equipment at customer locations
• Perform preventative maintenance, equipment upgrades, recalls, and Field Modification Instructions (FMIs)
• Calibrate, test, and verify equipment performance to manufacturer specifications
• Install software updates, firmware revisions, and warranty repairs
• Document repairs, parts usage, and service activity using ServiceMax
• Travel throughout the assigned territory to complete scheduled service calls
• Build and maintain strong customer relationships with healthcare personnel
• Utilize diagnostic equipment, hand tools, and manufacturer service procedures
• Coordinate with dispatch and technical support teams to complete work orders efficiently
• Maintain company quality, safety, and documentation standards

• High School Diploma or GED required
• Associate degree, military technical training, or trade school certification preferred
• One of the following:
  • 2–4 years of field service, industrial maintenance, electronics, mechanical repair, biomedical equipment, military technical, or similar technical experience
  • Associate degree or technical certification with at least one year of hands-on technical experience (internships and apprenticeships accepted)
• Strong mechanical and electrical troubleshooting aptitude
• Ability to read and interpret technical manuals and service procedures
• Excellent customer service and communication skills
• Strong organizational skills and ability to work independently
• Valid driver's license
• Proof of automobile liability insurance
• Willingness to travel extensively throughout the assigned territory

• Biomedical equipment or medical device experience
• Military technical experience (electronics, avionics, biomedical, communications, nuclear, maintenance, etc.)
• Preventative maintenance and calibration experience
• Experience troubleshooting electrical, mechanical, electromechanical, or electronic systems
• Experience using ServiceMax or CMMS software
• Customer-facing field service experience
• Strong problem-solving skills
• Desire to build a long-term career in healthcare technology

Job Description

• Install, troubleshoot, repair, and maintain medical equipment at customer locations.
• Perform preventative maintenance, equipment upgrades, recalls, and Field Modification Instructions (FMIs).
• Calibrate, test, and verify equipment performance to manufacturer specifications.
• Install software updates, firmware revisions, and warranty repairs on maternal infant care equipment.
• Document repairs, parts usage, and service activity using ServiceMax.
• Travel throughout the assigned territory to complete scheduled service calls.
• Provide professional technical support while building strong customer relationships.
• Utilize diagnostic equipment, hand tools, and manufacturer service procedures.
• Coordinate with dispatch and technical support teams to complete work orders efficiently.
• Maintain company quality, safety, and documentation standards.

• High school diploma or equivalent required.
• Associate degree, military technical training, or trade school certification preferred.
• One of the following:
  • 2–4 years of field service, industrial maintenance, electronics, mechanical repair, biomedical equipment, military technical, or similar technical experience.
  • Associate degree or technical certification with at least one year of hands-on technical experience (internships and apprenticeships accepted).
• Strong mechanical and electrical troubleshooting aptitude.
• Ability to read and interpret technical manuals, service documentation, and equipment procedures.
• Excellent customer service and communication skills.
• Strong organizational skills with the ability to work independently.
• Valid driver's license.
• Ability to operate personal or rental vehicles.
• Proof of automobile liability insurance.
• Willingness to travel extensively throughout the assigned territory.

• Biomedical equipment or medical device experience.
• Military technical experience (electronics, biomedical, avionics, communications, nuclear, maintenance, etc.).
• Preventative maintenance and calibration experience.
• Experience troubleshooting electrical, mechanical, electromechanical, or electronic systems.
• Experience using ServiceMax or CMMS software.
• Customer-facing field service experience.
• Strong problem-solving skills and willingness to learn new technologies.
• Interest in building a long-term career in healthcare technology.

Job Description

• Install, troubleshoot, repair, and maintain advanced medical equipment
• Perform preventative maintenance and scheduled inspections
• Complete equipment calibrations, testing, and performance verification
• Install software updates, firmware revisions, and equipment upgrades
• Perform warranty repairs, recalls, and field modification instructions (FMIs)
• Document repairs, parts usage, and service activities using ServiceMax
• Travel throughout the assigned territory to complete customer service calls
• Build strong customer relationships with hospital and laboratory personnel
• Utilize diagnostic equipment, hand tools, and manufacturer service procedures
• Coordinate daily activities with dispatch and technical support teams
• Maintain company quality, safety, and documentation standards

• High School Diploma or GED required
• Associate degree, trade school, or military technical training preferred
• One of the following:
  • 2–4 years of field service, industrial maintenance, electronics, biomedical, mechanical repair, military technical, or related experience
  • Associate degree or technical certification with at least one year of hands-on technical experience (internships and apprenticeships considered)
• Strong mechanical and electrical troubleshooting ability
• Ability to read technical manuals and service documentation
• Excellent customer service and communication skills
• Strong organizational and time management skills
• Valid driver's license and ability to travel extensively

• Biomedical Equipment Technician (BMET)
• Field Service Technician
• Industrial Maintenance Technician
• Electronics Technician
• Electromechanical Technician
• Calibration Technician
• Manufacturing Maintenance Technician
• Medical Equipment Technician
• Automation Technician
• Instrumentation Technician

• Navy Electronics Technician (ET)
• Navy Hospital Corpsman (Biomedical Equipment)
• Navy Electrician's Mate (EM)
• Navy Interior Communications Electrician (IC)
• Army Biomedical Equipment Specialist (68A)
• Army 94 Series Electronics Maintenance
• Air Force Biomedical Equipment Technician (4A2X1)
• Air Force Avionics Technician
• Marine Corps Electronics Maintenance
• Coast Guard Electronics Technician

• Biomedical equipment or medical device experience
• Preventive maintenance and calibration experience
• Customer-facing field service experience
• CMMS or service management software experience
• Mechanical, electrical, or electromechanical troubleshooting experience
• Strong independent problem-solving skills
• Interest in long-term healthcare technology careers

Job Description

• Install, troubleshoot, repair, and maintain specialized medical equipment
• Perform preventative maintenance, Field Modification Instructions (FMIs), recalls, and equipment upgrades
• Complete equipment calibration, testing, and performance verification to manufacturer specifications
• Install software updates, firmware revisions, and warranty repairs
• Document service activities, repairs, parts usage, and customer interactions using ServiceMax
• Travel throughout the assigned territory to perform scheduled service calls
• Build strong customer relationships with hospital and laboratory personnel
• Utilize diagnostic equipment, hand tools, and manufacturer service procedures
• Coordinate daily activities with dispatch and technical support teams
• Maintain company quality, safety, and documentation standards

• High School Diploma or GED required
• Associate degree, military technical training, or trade school certification preferred
• One of the following:
  • 2–4 years of field service, industrial maintenance, electronics, biomedical equipment, mechanical repair, military technical, or similar technical experience
  • Associate degree or technical certification with at least one year of hands-on technical experience (internships and apprenticeships accepted)
• Strong mechanical and electrical troubleshooting skills
• Ability to read and interpret technical manuals and service procedures
• Excellent customer service and communication skills
• Strong organizational and time management abilities
• Valid driver's license
• Ability to travel extensively throughout the assigned territory

• Biomedical Equipment Technician (BMET)
• Field Service Technician
• Electronics Technician
• Electromechanical Technician
• Industrial Maintenance Technician
• Calibration Technician
• Instrumentation Technician
• Medical Equipment Technician
• Automation Technician
• Manufacturing Maintenance Technician

• Army Biomedical Equipment Specialist (68A)
• Army 94 Series Electronics Maintenance
• Navy Electronics Technician (ET)
• Navy Electrician's Mate (EM)
• Navy Interior Communications Electrician (IC)
• Navy Hospital Corpsman (Biomedical Equipment)
• Air Force Biomedical Equipment Technician (4A2X1)
• Air Force Avionics Technician
• Marine Corps Electronics Maintenance
• Coast Guard Electronics Technician

• Biomedical equipment or medical device experience
• Preventive maintenance and calibration experience
• Customer-facing field service experience
• Experience using ServiceMax, CMMS, or other service management software
• Mechanical, electrical, electromechanical, or electronic troubleshooting experience
• Ability to work independently with minimal supervision
• Strong problem-solving skills and willingness to learn new technologies
• Interest in building a long-term career within medical technology

Job Description

This role is ideal for mechanically and electrically inclined technicians who enjoy working independently, solving technical problems, traveling, and providing excellent customer service. Comprehensive factory training is provided, making this an excellent opportunity for military veterans and technicians transitioning into the medical device industry.

• Install, troubleshoot, repair, and maintain medical equipment at customer locations.
• Perform preventative maintenance, equipment upgrades, recalls, and Field Modification Instructions (FMIs).
• Calibrate, test, and verify equipment performance to manufacturer specifications.
• Install software updates, firmware revisions, and warranty repairs on maternal infant care equipment.
• Document repairs, parts usage, and service activity using ServiceMax.
• Travel throughout the assigned territory to complete scheduled service calls.
• Provide professional technical support while building strong customer relationships.
• Utilize diagnostic equipment, hand tools, and manufacturer service procedures.
• Coordinate with dispatch and technical support teams to complete work orders efficiently.
• Maintain company quality, safety, and documentation standards.

• High school diploma or equivalent required.
• Associate degree, military technical training, or trade school certification preferred.
• One of the following:
  • 2–4 years of field service, industrial maintenance, electronics, mechanical repair, biomedical equipment, military technical, or similar technical experience.
  • Associate degree or technical certification with at least one year of hands-on technical experience (internships and apprenticeships accepted).
• Strong mechanical and electrical troubleshooting aptitude.
• Ability to read and interpret technical manuals, service documentation, and equipment procedures.
• Excellent customer service and communication skills.
• Strong organizational skills with the ability to work independently.
• Valid driver's license.
• Ability to operate personal or rental vehicles.
• Proof of automobile liability insurance.
• Willingness to travel extensively throughout the assigned territory.

• Biomedical equipment or medical device experience.
• Military technical experience (Electronics, Biomedical, Avionics, Communications, Nuclear, Maintenance, etc.).
• Preventative maintenance and calibration experience.
• Experience troubleshooting electrical, mechanical, electromechanical, or electronic systems.
• Experience using ServiceMax or CMMS software.
• Customer-facing field service experience.
• Strong problem-solving skills and willingness to learn new technologies.
• Interest in building a long-term career in healthcare technology.

• Army 68A Biomedical Equipment Specialist
• Army 94 Series Electronics Maintenance
• Navy Electronics Technician (ET)
• Navy Electrician's Mate (EM)
• Navy Interior Communications Electrician (IC)
• Navy Hospital Corpsman (Biomedical Equipment)
• Air Force Biomedical Equipment Technician (4A2X1)
• Air Force Avionics
• Marine Corps Electronics Maintenance
• Coast Guard Electronics Technician

• Excellent opportunity to enter the growing medical device industry.
• Extensive paid technical and manufacturer training.
• Strong overtime earning potential.
• Independent, customer-facing field service role.
• Company-paid travel expenses.
• All tools, diagnostic equipment, and technology provided.
• Long-term career growth within healthcare technology.
• Excellent fit for military technicians transitioning into civilian field service careers.

Job Description

• Install, troubleshoot, repair, and maintain specialized medical equipment
• Perform preventative maintenance, Field Modification Instructions (FMIs), recalls, and equipment upgrades
• Complete equipment calibration, testing, and performance verification to manufacturer specifications
• Install software updates, firmware revisions, and warranty repairs
• Document service activities, repairs, parts usage, and customer interactions using ServiceMax
• Travel throughout the assigned territory to perform scheduled service calls
• Build strong customer relationships with hospital and laboratory personnel
• Utilize diagnostic equipment, hand tools, and manufacturer service procedures
• Coordinate daily activities with dispatch and technical support teams
• Maintain company quality, safety, and documentation standards

• High School Diploma or GED required
• Associate degree, military technical training, or trade school certification preferred
• One of the following:
  • 2–4 years of field service, industrial maintenance, electronics, biomedical equipment, mechanical repair, military technical, or similar technical experience
  • Associate degree or technical certification with at least one year of hands-on technical experience (internships and apprenticeships accepted)
• Strong mechanical and electrical troubleshooting skills
• Ability to read and interpret technical manuals and service procedures
• Excellent customer service and communication skills
• Strong organizational and time management abilities
• Valid driver's license
• Ability to travel extensively throughout the assigned territory

• Biomedical Equipment Technician (BMET)
• Field Service Technician
• Electronics Technician
• Electromechanical Technician
• Industrial Maintenance Technician
• Calibration Technician
• Instrumentation Technician
• Medical Equipment Technician
• Automation Technician
• Manufacturing Maintenance Technician

• Army Biomedical Equipment Specialist (68A)
• Army 94 Series Electronics Maintenance
• Navy Electronics Technician (ET)
• Navy Electrician's Mate (EM)
• Navy Interior Communications Electrician (IC)
• Navy Hospital Corpsman (Biomedical Equipment)
• Air Force Biomedical Equipment Technician (4A2X1)
• Air Force Avionics Technician
• Marine Corps Electronics Maintenance
• Coast Guard Electronics Technician

• Biomedical equipment or medical device experience
• Preventive maintenance and calibration experience
• Customer-facing field service experience
• Experience using ServiceMax, CMMS, or other service management software
• Mechanical, electrical, electromechanical, or electronic troubleshooting experience
• Ability to work independently with minimal supervision
• Strong problem-solving skills and willingness to learn new technologies
• Interest in building a long-term career within medical technology

Job Description

• Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
• Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
• Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
• Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
• Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
• Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
• Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

• Will consider High School Diploma/GED and 10 or more years' experience.
  
• Military Preferred

• Bachelor's degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years' experience in servicing critical power equipment
  
• Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
• Advanced level of ability to use Microsoft Office products.
• Moderate ability to self-Project Manage using MS Project or Excel.
• Advanced ability to write test plans and reports detailing test results