Job Description

Service Engineer Level 3, Control Systems

• Perform advanced diagnostics and fault finding in mechanical, electrical, and automation systems.
• Install and commission control systems, actuators, and automation packages.
• Interpret and develop electrical and hydraulic schematics and control diagrams.
• Provide expert technical support and product recommendations to customers and internal teams.
• Train junior engineers and technicians in the field and during in-house sessions.
• Lead in-house system testing and support control system builds.
• Serve as a key support resource for technical applications and customer processes.
• Prepare accurate and timely service reports and documentation.
• Travel domestically and internationally for service assignments—up to 50%.
• Be willing for frequent overtime, including nights or weekends as needed.

Benefits

Job Description

Job Description

Customer-Dedicated Service Technician

Location: Newport News, VA (Onsite / Customer Site-based)

Employment Type: Full-Time

About the Role

RIX Industries is seeking a Customer-Dedicated Service Technician responsible for maintaining and repairing compressors, gas generators, and related systems at a designated customer site.

In this role, you will serve as the primary on-site representative of RIX Industries, ensuring equipment reliability, customer satisfaction, and adherence to safety and quality standards. You will support mission-critical systems across Marine, Aerospace, Land, Energy, Industrial, Medical, and Critical Infrastructure markets.

This position is ideal for a hands-on technician who thrives in field service environments, enjoys troubleshooting complex mechanical systems, and can effectively interface with customers and internal teams.

What You'll Do

• Serve as the primary liaison between RIX Industries and the customer at the assigned site
• Perform maintenance, troubleshooting, and repair of compressors, gas generators, and associated equipment
• Overhaul and repair components in both field and on-site environments to meet customer requirements
• Ensure timely, high-quality service delivery aligned with customer expectations
• Maintain and manage RIX-owned tools, equipment, and consumables
• Monitor inventory levels and notify leadership of supply needs
• Follow all safety procedures and promote a safe working environment
• Communicate effectively with internal teams and customer stakeholders
• Support additional assignments as directed in the best interest of the business

Must-Have Skills and Experience

• Technical school degree or equivalent combination of education and hands-on experience
• Minimum 1 year of experience as a mechanical assembler, technician, or mechanic in a related field
• Ability to read and interpret technical drawings, schematics, and manuals
• Strong troubleshooting skills across mechanical, electrical, and basic software systems
• Experience using precision measurement tools (micrometers, feeler gauges, multimeters, etc.)
• Basic computer proficiency, including Microsoft Office and ability to learn new systems
• Strong written and verbal communication skills for customer interaction and reporting
• Ability to work independently as a self-starter in a customer-facing environment
• Valid driver's license
• U.S. Citizenship(ITAR Compliant)
• Ability to obtain a DoD SECRET security clearance
• Physical Requirements:
  • Ability to stoop, kneel, crouch, bend, stretch, and reach
  • Ability to lift up to 50 pounds regularly
  • Ability to sit or stand for extended periods at desks, equipment, or workstations
• Training will be provided on RIX compressor systems and technologies

Nice-to-Have Skills

• Advanced coursework or certifications in mechanical assembly or repair
• Experience with air and gas compressors or similar mechanical systems (compressor experience can be trained)
• Prior field service or customer-facing technical support experience
• Familiarity with diagnostic equipment and compressor/generator systems
• Military background (understands structure, professionalism, customs/courtesies)
• Aviation experience strongly preferred
• HVAC or similar (mechanical + electrical troubleshooting)
• Experience in mechanical repair disciplines (hands-on)

Who You Are

• A hands-on, detail-oriented technician with strong mechanical aptitude
• Customer-focused and able to represent the company professionally on-site
• A problem solver who can troubleshoot and resolve issues independently
• Organized and disciplined in managing tools, parts, and workflows
• Safety-conscious and compliant with operational standards
• Adaptable and willing to learn across mechanical, electrical, and basic software troubleshooting domains
• Adaptable and willing to travel as needed to support business needs

Additional Details

• Base Salary Range: $75,000 – $88,000
• Work Environment: Onsite (Newport News, VA), customer site, manufacturing, warehouse, and office environments
• Travel: Up to 10%
• PTO and 12 Paid Holidays
• Retirement 401(K) with company match
• Medical, Dental, and Vision insurance
• Group Term Life Insurance
• Tuition Reimbursement Program
• Referral Bonuses and more

Job Description

This Field Service Technician role supports the installation, maintenance, and repair of Impressed Current Cathodic Protection (ICCP) and Marine Growth Prevention (anti-fouling) systems onboard commercial and government vessels including cruise ships, tankers, tugboats, and U.S. Navy/Coast Guard ships.

Technicians work both in the field and in shipyards, supporting drydock operations and performing pier side troubleshooting. This is a hands-on role requiring electrical, mechanical, and troubleshooting skills in marine environments.

Responsibilities

• Install, troubleshoot, repair, and maintain corrosion control systems onboard vessels
• Support installation and replacement of electronic equipment, anodes, and reference cells during drydock periods
• Perform wiring and electrical work on systems up to 480V / three-phase power
• Conduct system testing and diagnostics using industry-standard tools
• Perform pier-side service calls for inspections, troubleshooting, and system checks
• Supervise and assist shipyard personnel during installations and repairs
• Prepare tools, equipment, and materials for field mobilization
• Complete service reports, inspection documentation, and test records
• Assist with shop operations including pre-delivery checks and equipment preparation

Must-Have Skills, Experience, and Education

• Some shipboard or marine experience required
• Basic understanding of electricity and electronics
• Strong mechanical aptitude
• Ability to troubleshoot, diagnose issues, and implement corrective actions
• Experience using electrical testing equipment and tools
• Ability to read and interpret technical drawings and schematics
• Strong communication skills (verbal and written)
• Ability to work independently in field environments
• Valid driver's license and reliable transportation

Nice-to-Have Skills

• Experience working with corrosion control systems or marine equipment
• Prior experience in shipyards or drydock environments
• Familiarity with three-phase electrical systems (480V)
• Military experience (Navy, Coast Guard, or similar maritime roles)
• Experience working on offshore platforms or vessels

Job Description

The Field Service Engineer is responsible for supporting customers with installation, maintenance, repair, and optimization of systems and retrofits. This role involves hands-on technical work, troubleshooting, performance tracking, and direct customer interaction.

Job Description

Travel: You can expect 2-3 nights of overnight travel per week. Occasional short-term travel to help other regions, trade shows, and company training events at their headquarters in Marlborough, MA.

Position Description:

As a Field Service Engineer with this company, you will provide field service support to install, conduct preventative maintenance, troubleshoot, repair, and retrofit company products and services. Beyond customer service and support, you will be required to liaison between the company's field support team and the customer to plan installation of equipment at new customer sites and provide follow-on support for the operational aspects of the equipment and software. Expect to work normal daytime hours M-F, accruing 10-15 hours of overtime per week on average.

Essential Duties & Responsibilities:

• Provide optimum customer satisfaction on all company products and services.
• Install, monitor, assess, troubleshoot, and repair equipment within your assigned area of responsibility.
• Install and maintain wired computer networks.
• Provide remote diagnosis/repair support.
• Relay repetitive field service failures/equipment issues to Tier 3 specialists.
• Complete and submit regulatory and company required documentation.
• Represent company at technical shows and exhibitions as required.

Must-Have Skills, Experience, and Education:

• Ideal candidates for this position will have 4+ years of military or industry experience with electronic/electrical process equipment and controls. You will eventually gain proficiency in all the areas below, but be sure to discuss if you have any experience in these areas:
• Previous field service/product installation experience
• Basic wired and wireless network integration experience
• Knowledge of basic anatomy & physiology of the eye
• Skills in operation, test, maintenance, alignment, and repair procedures for electrical equipment & controls.
• Ability to produce high quality work under pressure and within tight timelines with little to no supervision.
• Ability to effectively communicate with customers, co-workers, and supervisors in formal & informal settings.
• Excellent verbal and written communication skills.
• Proficiency with the Microsoft Office Suite.
• Dedication to the team and a sense of flexibility.
• Ability to stand, sit, climb or balance, stoop, kneel, crouch, & crawl, frequently lift more than 25lbs.
• Color vision and the ability to see close objects.
• Safe driving record – Let us know if you have any drug/alcohol driving infractions before your interview.
  

Job Description

Job Description

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Job Description

The Field Service Specialist provides technical advisory and hands-on support for customer equipment and systems at a designated mill site. This role is responsible for maintaining, troubleshooting, and optimizing analyzer and control systems while serving as a key liaison between the customer and service organization.

The position is primarily based at a single customer site in Ticonderoga, NY, supporting operations within a pulp and paper mill environment. The ideal candidate will bring strong electro-mechanical troubleshooting skills, process control knowledge, and the ability to work independently while supporting customer needs.

Responsibilities

• Perform preventive, proactive, and corrective maintenance on equipment and systems
• Troubleshoot and resolve mechanical, electrical, and control system issues
• Conduct calibration checks and system validations
• Perform system backups and maintain accurate records of system changes
• Provide training and technical guidance to mill employees
• Utilize remote connectivity tools to diagnose and troubleshoot system issues
• Maintain detailed service documentation and reporting
• Manage spare parts inventory at the site
• Participate in team meetings and collaborate with customer personnel
• Provide on-call and emergency support as required
• Perform other duties as assigned

Must-Have Skills, Experience, and Education

• Associate degree or military background in an electro-mechanical field
• Strong mechanical aptitude with working knowledge of electricity, electronics, and computer systems
• Ability to troubleshoot and repair complex equipment and systems
• Proficiency with Microsoft Office and basic computer/networking systems
• Strong communication and interpersonal skills
• Ability to work independently and manage priorities in a fast-paced environment
• Valid driver's license
• Ability to support on-call and after-hours service requirements

Nice-to-Have Skills

• Bachelor's degree in electrical, Mechanical, or Chemical Engineering
• Experience in pulp and paper industry
• Background with Analyzer systems, QCS (Quality Control Systems), MV (Machine Vision), DCS (Distributed Control Systems), or Process Controls
• Experience with field service or customer-facing technical roles

Job Description

Job Description

Position Description:

Technical Repair Activities:

• Repairs company medical instruments to manufacturer's specifications. Before repair, decontaminates and cleans biohazards from medical instruments. Performs electrical safety tests on instruments.
• Provides technical advice to Field Service Technicians, BMET's and Customer/Product Support Department to troubleshoot and repair companys' instruments. The technical advice is related to electronic, electrical, mechanical, pneumatic, chemical, refrigeration and fluid hydraulics areas. This "Help Desk" guidance may be by phone, fax, computer, in writing or in person.
• Travels and performs field service repairs on company instruments to minimize customer downtime.
• Evaluates repair procedures and service manuals for future revisions.
• Performs quality inspection of medical instruments.

Training Activities:

• Performs Training of Field Service Technicians, IRVs (Independent Repair Vendors), BMETS, SFA/SFE Service Technicians and Engineers and other personnel as assigned by management, on how to: install, decontaminate, repair and test company instruments. Training may be at off-site locations.
• Participates in the development and revising of Instrumentation Service Manuals

Information Management & Reporting Activities:

• Documents service reports and technical advice to comply with FDA requirements.
• Composes Service Bulletins for distribution to IRV's, Distributors and other Sakura entities.
• Coordinates product improvement and failures to Manufacturing and Product Development Departments.
• Conducts analysis of service failures from the field and compiles comprehensive reports.
• Plans, coordinates, and prepares technical reports as required.
• Attends and participates in group meetings, task force groups, etc., as needed.

Quality/Business Systems Activities:

• Ensures standards for ISO 13485 certification are met.
• Recommends measures to improve instrument quality and performance.

Other Skills:

• Ensures that all Service Department areas are in a safe, orderly, clean, and functional condition.
• Suggests improvement in departmental work processes and procedures.
• Attends technical meetings and seminars when requested by Manager.
• Maintains good communications both inside and outside of the Company.
• Performs special projects and other miscellaneous duties.

• Bio-med industry experienced FSE candidate - must have 3+ years of industry experience within the healthcare industry

Job Description

Job Description

Job Description

• High School Diploma or GED
• 3+ years of Field Service Engineering experience
• Experience supporting electrical power systems (low voltage through medium voltage switchgear)
• Experience working in critical power environments (data centers, healthcare, telecom, airports, etc.)
• Experience testing and servicing automatic transfer switches (ATS)
• Ability to read and interpret electrical schematics and blueprints
• Familiarity with applicable electrical codes and industry standards
• Strong customer service and communication skills
• Ability to manage projects, meet timelines, and work within budget guidelines
• Self-directed with a strong commitment to customer satisfaction
• Willingness to participate in a 24/7 on-call rotation
• Valid driver’s license in good standing
• Authorized to work in the U.S. without current or future sponsorship

• 5+ years of field service experience in power distribution or protection systems
• Associate or Bachelor’s degree in Electrical Engineering or related field
• Strong understanding of power distribution, DC/AC systems, and voltage circuit theory
• Advanced troubleshooting experience in mission-critical environments
• Excellent time management, organization, and follow-up skills

Job Description

Job Description

Job Description

The Pump Mechanic is responsible for repairing, rebuilding, installing, and maintaining industrial pumps and other rotating equipment. Work may be performed in a repair shop or at customer sites in the field. This role involves troubleshooting mechanical issues, rebuilding pumps to manufacturer specifications, and ensuring equipment operates safely and efficiently.

Must-Have Skills, Experience, and Education:

• 3+ years of experience in industrial pump repair, rotating equipment, millwright, or mechanical maintenance
• Experience rebuilding centrifugal pumps
• Ability to use precision measuring tools (micrometers, calipers, dial indicators)
• Ability to troubleshoot mechanical equipment
• Ability to lift heavy equipment and work in industrial environments
• Valid driver's license (if field work required)

Nice-To-Have Skills, Experience, and Education:

• Experience with multi-stage pumps
• Experience with laser alignment
• Welding or fabrication experience
• Experience building pump skids or mechanical assemblies
• Machining experience (lathe or mill)
• Vibration analysis experience
• Field service or customer site experience
• Millwright or rotating equipment technician background
• Military mechanical experience (engines, hydraulics, mechanical systems)

Work Environment:

• This position may work in both a repair shop and field service environment.
• Shop work includes pump rebuilding and testing, while field work includes installation, maintenance, and repairs at customer facilities.
• Work may involve heavy equipment, rotating machinery, and industrial environments.

Job Description

Service Engineer, Turbocharger

Fully Remote • United States, WA

Job Description

Work Environment & Physical
Demands:

Job Description

Service Engineer Level 3, Control Systems

• Perform advanced diagnostics and fault finding in
  mechanical, electrical, and automation systems.
• Install and commission control systems, actuators, and
  automation packages.
• Interpret and develop electrical and hydraulic
  schematics and control diagrams.
• Provide expert technical support and product
  recommendations to customers and internal teams.
• Train junior engineers and technicians in the field and
  during in-house sessions.
• Lead in-house system testing and support control system
  builds.
• Serve as a key support resource for technical
  applications and customer processes.
• Prepare accurate and timely service reports and
  documentation.
• Travel domestically and internationally for service
  assignments—up to 50%.
• Be willing for frequent overtime, including
  nights or weekends as needed.

Job Description

The Boiler and Combustion Technician would work alongside engineers and other technicians, performing a variety of field tests using specialized instruments to measure airflow, coal flow, flue gas species, and other parameters on large utility boilers.  In addition, the individual may be required to perform lab/analytical tasks such as sieving coal samples and entering and checking test data, equipment maintenance, preparing for field service jobs, and other duties while in the Alabaster warehouse. Extensive travel is required, with a minimum of 50% of the total time spent in the field. 

• Strong technical, mechanical, and computer skills (proficient with MS Word, Excel and Outlook)

• Strong math skills for analysis of field-testing data • Experience working in a power plant or similar environment is a plus

• Hobbies that show technical inclination are also a plus

• Excellent physical condition and willing to work in physically demanding environments (high temperatures, loud, dusty, etc.)

• Available to travel extensively throughout the United States and abroad (up to 50% of the time) 

• Valid driver’s license with clean driving record: NO tickets, NO accidents.  Clean Background. Drug-Free

• Applicants must be legally authorized for employment in the United States and will not require employers sponsored work authorization now or in the future for employment in the United States 

• Military technician experience

Job Description

• Perform advanced diagnostics and fault finding in mechanical, electrical, and automation systems.
• Install and commission control systems, actuators, and automation packages.
• Interpret and develop electrical and hydraulic schematics and control diagrams.
• Provide expert technical support and product recommendations to customers and internal teams.
• Train junior engineers and technicians in the field and during in-house sessions.
• Lead in-house system testing and support control system builds.
• Serve as a key support resource for technical applications and customer processes.
• Prepare accurate and timely service reports and documentation.
• Travel domestically and internationally for service assignments—up to 50%.
• Be willing for frequent overtime, including nights or weekends as needed.

• Education & Experience: Trade school degree with 5+ years of relevant industry experience, OR, 8+ years of relevant work in power generation or industrial automation in lieu of formal education
• Technical Knowledge:

• Strong mechanical and electrical troubleshooting.
• In-depth knowledge of power generation and industrial control systems.
• Familiarity with:
• Woodward controls (EGCP, GCP, MFR, easYgen, LS-4/LS-5, DSLC/MSLC).
• AVRs: Basler DECS, ABB Unitrol.
• PLC Programming: Woodward GAP, GE Fanuc.
• HMI/SCADA: AStudio, iFIX, Citect, Wonderware, RSView.
• Digital networks and communication protocols.

• Excellent written and verbal communication (English required; Spanish a plus).
• Ability to work under minimal supervision in dynamic environments.
• Proficient with Microsoft Office (Word, Excel, PowerPoint).
• Must possess or be able to obtain a TWIC card for secure facility access.
• Prior military experience is a major plus.

Work Environment & Physical Demands

• Ability to lift up to 50 lbs.
• Comfortable standing, kneeling, stooping, or working in confined spaces for extended periods.
• Willing to work outdoors in various weather conditions.

• Competitive hourly pay ($46.00–$53.00/hour DOE).
• Training & Career Development Opportunities
• Relocation assistance for qualified candidates.

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off and Company Holidays
• Life and Disability Insurance

Job Description

Technician (Journey Level), Power Generation

Description

• Technically
  Skilled – You have a strong working knowledge of generators,
  diesel and gaseous engines, AC/DC electrical systems (110-600 VAC),
  transfer switches, and power generation equipment.
• Experience
  - 3+ years’ experience and/or training in power generation
  field. 
• Education
  - Associates Degree (AA) from a college or technical school (not
  a requirement but preferred). 
• Problem-Solver –
  You excel at troubleshooting mechanical and electrical systems, diagnosing
  complex issues, and implementing effective solutions.
• Hands-On
  Expert – You are confident in performing inspections, repairs,
  and load bank testing to ensure generator systems operate at peak
  performance.
• Customer-Focused –
  You have excellent communication skills and can professionally interact
  with clients, contractors, and site managers.
• Self-Sufficient –
  You work independently, manage your time effectively, and complete jobs
  with minimal supervision.
• Safety-Minded –
  You understand and follow safety protocols to ensure compliance with
  industry standards.

• Perform
  field inspections, diagnostics, and maintenance on generators.
• Identify
  and repair issues in electrical and mechanical systems, including transfer
  switches and switchgear.
• Conduct
  load bank tests, battery tests, and charging system repairs.
• Troubleshoot
  and repair diesel and gaseous engines, including mechanical and electronic
  governors.
• Utilize
  diagnostic software to assess performance and identify deficiencies.
• Maintain
  accurate service documentation and ensure compliance with safety
  procedures.
• Requires
  regular driving to client sites, ensuring critical power systems remain
  operational.

• Safety
  Compliance – Strict adherence to company and industry safety
  regulations.
• Efficiency
  & Productivity – Ability to complete jobs accurately and on
  schedule.
• Customer
  Satisfaction – Provide outstanding service to clients and
  maintain professional communication.

• Compensation: $35.00
  - $57.00 per hour (based on skills and experience).
• Sign
  on Bonus of up to $10,000, depending on experience. ($5K will be at time
  of hire, $5K at 6 mo.) 
• Work
  Area: Seattle Metro Area
• Tools
  & Equipment: Must own and maintain a tool inventory suitable
  for the position.
• Travel
  & Licensing: Valid driver’s license required; must be
  insurable under company policy. Ability to work toward an electrical
  license for technicians.
• Work
  Schedule: Ability to work overtime, including nights and
  weekends, based on business needs.

• Competitive
  pay and benefits – Medical, Dental, Vision, 401K with up
  to 7% Company Match, PTO, 10 Paid Holidays, and more.
• Sign
  on bonus of up to $10,000, plus relocation assistance.
• Ongoing
  training and growth opportunities – Stay at the forefront of
  industry advancements.
• A
  high-impact role in critical power generation – Your expertise
  keeps vital systems running.

Job Description

Service Engineer Level 3, Control Systems

Job Description

Service Engineer Level 1, Control Systems

Job Description

We are seeking experienced Electromechanical Technicians to support the repair, maintenance, and testing of large industrial electrical equipment, including motors, generators, and turbine components. This is a hands-on role within a service center environment, ideal for candidates with strong electrical and mechanical troubleshooting backgrounds.

As part of the interview process, candidates will have the opportunity to complete a 1–2 week paid working interview, allowing you to demonstrate your skills while also evaluating the team, facility, and surrounding area before committing to relocation.

Basic Job Functions

• Perform dismantling, inspection, repair, rewinding, and reassembly of motors, generators, and related equipment
• Test and troubleshoot large electrical components including turbine generator stators, fields, and transformers
• Conduct inspections and diagnostics to identify electrical and mechanical failures
• Execute repairs on high-horsepower motors (up to 7500HP) and power generation equipment
• Interpret technical documentation, schematics, and work instructions
• Support shop operations to meet production timelines and customer requirements
• Maintain a safe, clean, and organized work environment

Must-Have Skills, Experience, and Education:

• Must meet at least one of the following:
• 3+ years of experience testing, inspecting, and repairing motors (up to 7500HP)
• 3+ years of experience with disassembly/reassembly of large generators (industrial or utility)
• 3+ years of experience working with large-scale electrical systems or as an electrician
• High School Diploma or equivalent

Nice-to-Have Skills, Experience, and Education:

• Experience with turbine generators, rotating equipment, or power generation systems
• Background in industrial service, repair shops, or field service environments
• Familiarity with electrical testing equipment and diagnostic tools
• Ability to read and interpret electrical schematics and technical drawings
• Experience working in high-demand, production-driven environments

Work Environment & Schedule

• Full-time position
• 40+ hours per week with overtime as needed
• 8-10 hour shifts
• Weekend work may be required based on customer demand
• Hands-on shop environment working with large electrical equipment

Benefits:

• A Company That Supports You
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Life Insurance
• Paid Time Off
• Flexible Spending Account (FSA)
• Relocation Assistance

Additional Notes

• Candidates must be authorized to work in the U.S.
• Paid working interview provides a unique opportunity to confirm both technical fit and relocation interest
• Ideal for candidates with backgrounds in motor repair, power generation, Navy electrical roles, or industrial maintenance