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Job Description

Essential Functions:

Knowledge, Skills & Abilities:

Must-Have Skills, Experience, & Education:

Job Description

We are seeking a hands-on Field Service Engineer to support customers throughout the assigned territory. This role is ideal for someone with a strong electrical background who enjoys troubleshooting, testing, commissioning, and working directly with customers in the field.

• Install, test, commission, maintain, troubleshoot, and repair electrical power distribution equipment.
• Work with low-voltage switchgear, transformers, and related critical power systems.
• Read and interpret electrical schematics and technical documentation.
• Troubleshoot AC/DC electrical systems and power distribution equipment.
• Use test equipment including multimeters, current meters, and related diagnostic tools.
• Complete technical reports, test sheets, and service documentation.

Must-Haves

• 4+ years of relevant electrical, power distribution, field service, maintenance, or related technical experience OR an Associate degree in Electrical Power Distribution or a related field.
• Hands-on experience with electrical power distribution systems and AC/DC electrical systems.
• Ability to read and understand electrical schematics.
• Experience using electrical test equipment such as multimeters, current meters, and related diagnostic tools.
• Ability to work independently at customer sites and communicate professionally with customers and internal teams.
• Willingness to travel throughout the assigned territory.

Nice-to-Haves

• Military electrical or technical experience.
• Data center or other mission-critical facility experience.
• Experience with low-voltage switchgear, transformers, power monitoring systems, or power distribution equipment.
• Experience with the design or assembly of low-voltage switchgear or power distribution equipment.

Benefits

• Medical, dental, and vision insurance
• Life insurance
• Short- and long-term disability
• 401(k) with company matching
• Vacation and paid sick time
• Tuition reimbursement
  

Job Description

• 3+ years of experience in data center operations, critical facilities, industrial maintenance, power generation, electrical maintenance, mechanical systems, HVAC, or a related technical field
• Strong knowledge of electrical distribution systems
• Experience with 120/208V and/or 277/480V electrical systems
• Experience with UPS systems, PDUs, transformers, switchgear, or similar critical power equipment
• Experience with generators and emergency power systems
• Knowledge of mechanical and HVAC systems
• Strong electrical and mechanical troubleshooting skills
• Ability to safely operate and work around critical electrical and mechanical equipment
• Ability to read and understand technical documentation, procedures, and equipment information
• Basic computer proficiency and ability to use computerized maintenance or ticketing systems
• Strong verbal and written communication skills
• Strong customer-service mindset
• Ability to work independently with minimal supervision
• Ability to work a 12-hour rotating schedule, including days, nights, weekends, and holidays
• Ability to lift 50 lbs. overhead

• Data center or mission-critical facilities experience
• Military technical training or experience in electrical, mechanical, power generation, HVAC, or facilities operations
• Experience with medium-voltage electrical systems up to 25kV
• Advanced experience with UPS systems, PDUs, transformers, switchgear, and electrical distribution
• Advanced generator experience
• CRAH/CRAC or mission-critical cooling experience
• Electrical, mechanical, HVAC, or facilities-related trade license
• Preventive and predictive maintenance experience
• Experience managing contractors and vendors
• CMMS experience
• Knowledge of NEC standards and electrical safety practices
• Experience supporting high-availability environments such as data centers, hospitals, telecommunications facilities, or power plants
• Experience with transfer switches and associated emergency power equipment

Job Description

Responsibilities:

• Review technical specifications with Project Managers and Sales teams to determine project scope and field operations requirements.
• Coordinate with internal service teams to ensure compliance with project specifications.
• Provide job-specific technical support to field operations.
• Interface with equipment manufacturers to resolve site-related technical issues.
• Perform QA/QC inspections on power distribution equipment.
• Develop Critical Power System MOPs (Methods of Procedure), SOPs (Standard Operating Procedures), and EOPs (Emergency Operating Procedures).
• Perform preventive maintenance (PM) on contracted electrical equipment.
• Install, service, and maintain power distribution equipment.
• Troubleshoot power distribution and transmission control systems.
• Perform functional testing of:
  • Low-, Medium-, and High-Voltage Switchgear
  • Relay Panels
  • Transformers
  • Automatic Transfer Switches (ATS)
  • Circuit Breakers
• Verify relay settings and logic sequences to ensure proper system operation.
• Provide regular project status updates to Project Management and Service Operations leadership.
• Troubleshoot and resolve technical issues in the field.
• Complete required testing reports and inspection documentation.
• Participate in equipment commissioning and specialized system testing.
• Conduct site visits throughout the assigned region.
• Respond to customer service calls as required.
• Perform additional duties as assigned.

• High school diploma or equivalent preferred.
• Associate's or Bachelor's degree in Electronics, Electrical Theory, or related discipline preferred, or equivalent work experience.
• 2–5 years of experience with mission-critical electrical systems.
• 3–5 years of field service or repair experience with UPS systems, electrical, electro-mechanical, electronics, or mission-critical power equipment.
• Experience with electrical power distribution equipment including:
  • UPS systems
  • Switchgear
  • Batteries
  • Monitoring equipment
  • Generators
• Working knowledge of NETA, IEEE, and NEMA standards related to low- and medium-voltage switchgear.
• Hands-on experience with switchgear disassembly, inspection, repair, reassembly, testing, and maintenance.
• Ability to read and interpret one-line diagrams, blueprints, electrical schematics, and construction drawings.
• Current NETA or NICET Level II certification (or higher) required.
• NFPA 70E Low Voltage and High Voltage certification required.
• U.S. Citizenship required.

• Strong technical writing skills.
• Proficiency with Microsoft Word, Excel, and MS Project.
• Experience using electrical testing equipment and reporting software.
• Ability to travel approximately 30%, with occasional periods of increased travel based on project workload.
• Ability to lift up to 50 pounds.
• Ability to stand, walk, kneel, crouch, crawl, climb, and balance for extended periods.
• Ability to distinguish colors and maintain close and distance vision required for electrical testing and troubleshooting.
• No supervisory responsibilities.

Job Description

• High School Diploma or GED
• 3+ years of Field Service Engineering experience
• Experience supporting electrical power systems (low voltage through medium voltage switchgear)
• Experience working in critical power environments (data centers, healthcare, telecom, airports, etc.)
• Experience testing and servicing automatic transfer switches (ATS)
• Ability to read and interpret electrical schematics and blueprints
• Familiarity with applicable electrical codes and industry standards
• Strong customer service and communication skills
• Ability to manage projects, meet timelines, and work within budget guidelines
• Self-directed with a strong commitment to customer satisfaction
• Willingness to participate in a 24/7 on-call rotation
• Valid driver’s license in good standing
• Authorized to work in the U.S. without current or future sponsorship

• 5+ years of field service experience in power distribution or protection systems
• Associate or Bachelor’s degree in Electrical Engineering or related field
• Strong understanding of power distribution, DC/AC systems, and voltage circuit theory
• Advanced troubleshooting experience in mission-critical environments
• Excellent time management, organization, and follow-up skills

Job Description

• Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
• Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
  
• Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
• Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
• Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
  
• Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
• Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

• Bachelor's degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years' experience in servicing critical power equipment
• Will consider High School Diploma/GED and 10 or more years' experience.
• Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
• Advanced level of ability to use Microsoft Office products.
• Moderate ability to self-Project Manage using MS Project or Excel.
• Advanced ability to write test plans and reports detailing test results.
• Military Preferred

Job Description

The primary purpose of the Field Engineer is to train employees on how to build projects in the field and to aid the Superintendent in Field Management. The Field Engineer is responsible for most of the layout of the project as well as lift drawings, safety, and quality control responsibilities.

• Subcontractor Management
• Assisting Foreman with interpreting plans and specifications
• Production and daily reporting
• Company is hiring people that are seeking a career and provide systematic training toward career advancement. The Field Engineer role is an opportunity to build a lucrative career in commercial construction management.

Must-Have Skills, Experience, and Education:

• Strong communication skills
• Microsoft Office Suites
• 3 years of applicable experience (project management, leadership)
• 4-year degree
• Military experience is heavily valued.

Position Details:

• Title: Field Engineer
• Location: Mid-Atlantic Region (NY, NJ, PA, DE, MD, VA, WV, DC)
• Shift: Monday - Friday | Typical Business Hours
• Compensation: $100k First Year
• Benefits: Company offers a comprehensive benefits package including Medical, Dental, Vision, 401k, Life and Disability Insurance as well as generous PTO. Year 2 triggers retirement plan that comes with 15% of base pay annual contributions. Bonuses, Profit Shares, and Automobiles kick in with advance positions.
• Travel: Local travel to project sites and must be open for relocation within the Mid-Atlantic Region based on project needs (funded).