Find Jobs for Veterans in Boston, Massachusetts

Job Description

Position Details:
• Title: Field Service Rep
• Locations:
o Houston, TX
o Boston, MA
• Travel/Schedule: Primarily local (minimal overnights per week); you generally will cover customers in your assigned area with occasional travel outside of the territory.
• Compensation: Target Base Salary ~$66K - 80K
o Bonuses/Additional Compensation: Overtime + Per Diem + mileage / gas reimbursement
o Benefits: Company offers an industry-standard corporate benefits package to include Medical / Dental / Vision, company matched RRSP/DPSP, a generous paid time off (PTO) program, Life Insurance, Flexible Work Schedule, a profit sharing-program and opportunity for personal and professional growth.

Position Description: Company provides top of the line, full and partial automation solutions for both direct mail and retail pharmacies. The OptiFill and RIVA service groups provide support and expertise to the customers on Company equipment and product lines. Service Representative(s) will be primarily responsible for providing Level 2 technical support to customers and third-party Level 1 support vendors, along with managing and maintaining the relationship with the customers on behalf of Company. You will specifically:
• Focus on customer needs and satisfaction by troubleshooting, installation, validation, maintenance and service repair needs on pharmacy automated equipment.
• Perform 2nd Level hardware preventive and corrective maintenance, as well as some software maintenance.
• Schedule 1st Level (3rd party) resources, including preventative maintenance and service calls.
• Monitor and support 1st Level (3rd party) resources to complete emergency break fix service calls.
• Support the facility group with any enhancements or upgrades that may impact the operation of the Company system by providing information and technical knowledge for a successful implementation.
• Work with the facility (customer) to schedule appropriate downtime for preventive and corrective maintenance.
• Provide a summary of work performed at the frequency and detail required by the facility to document the servicing of the system.
• Preplanned service calls outside of normal business hours may be required to accommodate user schedules, ex: preventative maintenance may be conducted during the evening.

In order to be successful in this role, you should have at least 5 years’ experience in the troubleshooting, maintenance and repair of Electronic / Electrical and computerized electro-mechanical systems. A good mechanical aptitude is desired, as is some level of expertise with computers (software, remote diagnostics, windows-based networking etc). Experience and knowledge of troubleshooting robotics and/or automated systems is ideal. And you must be service-minded and customer-focused.

Job Description

Position Details:
• Title: Business Development Manager
• Location: Northeast Region | You should be based out of Boston, MA, Connecticut, or Albany, NY.
• Shift: Monday – Friday | typical 1st shift hours
• Compensation: $100K - $130K annually (depending on experience) +
15% annual bonus based on company and individual performance.
• Travel: This is a field-based, high travel role that will require you be onsite at K12 and Higher Education facilities 3 out of 4 weeks a month covering the Northeast Territory.
• Benefits: Company offers a fantastic benefits package to include medical/dental/vision insurance, and generous PTO.

Position Description | Business Development Manager
As the Business Development Manager, you will be responsible for driving revenue growth and increased market share for company’s hydration and hygienic products and solutions for K12 and higher education facilities retrofits. Primary focus will be on establishing end-user relationships via consultative sales methods to guide customers along their preferred path of purchase (distribution, service providers, OEMs, and Manufacturers’ Sales Reps).

This leader will develop and implement sales and marketing objectives, strategies, processes, and programs for facilities retrofits to enable the company product distribution. This high visibility commercial role will leverage key cross-functional partnership with company’s commercial, marketing, finance, and operations teams to effectively drive facilities retrofit business growth across channels.

Responsibilities
• Cultivate and manage strategic customer relationships with key stakeholders—end-users, partners, and industry.
• Build and manage an ambitious Facilities Retrofit sales funnel, leveraging CRM for account management, forecasting, and daily work.
• Provide qualitative voice-of-customer (VOC) insights to the company organization regarding customer purchase cycles, 4P’s requirements, Facilities Retrofit industry trends, and competitive positioning.
• Identify and communicate “80/20” continuous improvement opportunities that result in increased ease of doing business, improved customer satisfaction, and reduced operational costs for the company.

Requirements:
The ideal candidate has a bachelor’s degree and at least 4 years of business development / account management experience with B2B utilizing CRM software. Industry exposure to Plumbing, Construction, or Home Improvement is highly valued along with Knowledge of direct manufacturing sales, 2-step distribution (retail / wholesale), rep agencies, and their related materials purchasing pathways.

Job Description

Position Details:

• Title: Automation Field Service Technician
• Location: North of Boston, MA
• Shift: Mon-Fri 7:00am-4:00pm with customers
• Travel: travel will be 80%- HIGH TRAVEL within the assigned territories
• Compensation: $25/hr-$28/hr with lots of OT, paid from doorstep to doorstep, with OT
possible salary $80k-$85k
o Bonuses/Additional Compensation: + Per Diem + Car Allowance + Mileage + OT
• Benefits: Comprehensive benefits including: medical, dental and vision insurance, 401(k), profit
sharing, Long-term disability, 12 paid Holidays

Position Description:
A Field Service Technician will support customers with (but not limited to) the company Automation Systems including core machines. This includes installation, service, operational training, networking, programming training, software training, application training. The technician must be able to follow layout drawings and blueprints used in the installation of equipment, complete status (service) reports daily and expense reports on a weekly basis. The ideal candidate would have excellent customer relations and follow through with clients. This technician will be managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, stooping, lifting up to 50 lbs. Responsibilities also include: customer training, operating automation systems, applications, software, and part programming.

Requirements:
• 2 year degree or related work experience preferred (or military equivalence-Navy Techs to train for PLC
• Ability to analyze, troubleshoot and repair mechanical, hydraulic, pneumatic, optical and electrical
control systems.
• Ability to use hand tools, Volt/Ohm meter and Oscilloscope.
• Working knowledge of computers and Windows OS.
• Ability to read and interpret mechanical and electrical drawings.
• Being accountable and responsible to service and support a customer through all aspects of the
customer’s ownership of the machine.

Job Description

Position Details:
Title: Building Automation Field Service Technician (Fire Alarm)
Location: Remote, home-based in greater Boston area.
Shift: Monday – Friday, 7:00am to 3:30pm.
Compensation: $30/hr.-$45/hr. starting base rate, depending on skills & experience + O/T paid at 1.5X base rate for any work above 40 hours worked weekly + incentives/bonus structure for service upgrades + company SUV & gas/tools/PPE/expenses/etc. for all service work + cell phone & laptop. Travel time paid.
Benefits: A comprehensive summary of the company benefits will be provided if you are selected to interview.
Travel: Daily travel from your home office to service clients. Will work mostly in Boston with occasional work in CT or Manchester, NH. Will service mostly hospitals, medical centers, and some government facilities.

Position Description: The Field Service Technician responds to and resolves service calls by providing technical support and troubleshooting to company customers, including the technical delivery of small service jobs, time and material work, and preventive maintenance. These customers have various company products installed such as HVAC, automation controls, life safety, fire, security systems, and associated computer systems. The goal is to ensure system up-time and efficiency. As the face of the company to the customer you will interact with clients and provide high levels of customer satisfaction through direct, on-site customer interfacing. This role requires a highly motivated, skilled service technician who is a team-player, can think outside the box, and thrives in an environment where creativeness, imagination, and direct contribution to success are hallmarks. Key responsibilities include:
• Regular communication with clients – especially upon arrival and before leaving the customer site.
• Becoming familiar with customer operating problems and train customer on control systems operation.
• Keeping customer informed on service work & system recommendations, upgrades, replacement, etc.
• Provide field proposals for retrofits, upgrades, and enhancements to existing equipment.
• Manage assigned work to meet/exceed service time, requirements, and customer satisfaction.
• Interface with service business leader, supervisor, project manager, and sales on projects, activities, etc.
• Adhere to all company, customer, and industry safety standards.
• Complete, compile, and track job documentation, etc.
• Verify system function performance to ensure proper operations according to contract, including testing calibration, and peripheral device operations per preventative maintenance schedule.

Requirements: Must have some field service experience with some fire alarm/protection support. Any experience working with other building automation system sequence of operations, system graphics and configuring, and mapping system points, experience working with front end & station configuration, or computers networks and switches is a plus, but not required. Excellent ability to troubleshoot electronics systems. Demonstrated knowledge of fire alarm/protection systems. Any familiarity with networking, computer programs and software applications supporting building automation is a plus, but not required. Excellent communication, interpersonal skills, and customer service. Valid driver’s license.

Job Description

Position Description: Field Systems Specialist I& II – Building Automation Solutions
Position Details
Location: Boston and Canton locations, MA

Position Summary: As a System Specialist I or II you will be installing, maintaining and troubleshooting industrial and commercial Building Automation Systems. You will become the resident expert on the Building Automation System that integrates the following systems through a graphics interface program using the Insight software package:

HVAC/Mechanical
Fire/Life Safety Security/Access
Industrial Control
Data Centers
Lighting
Power Management
Emergency Control

You will become an expert on computer information systems, electronic controls and mechanical systems. Siemens Smart Infrastructure is a performance-based company, which means they will evaluate you based on performance not time in grade. As a System Specialist II, you will have leadership responsibilities and will be training Specialist I levels. Your career progression is into a project engineer or project manager role and then into operational management.

Job Description

Position Description: Field Systems Specialist I& II – Building Automation Solutions
Position Details
Location: Boston and Canton locations, MA

Position Summary: As a System Specialist I or II you will be installing, maintaining and troubleshooting industrial and commercial Building Automation Systems. You will become the resident expert on the Building Automation System that integrates the following systems through a graphics interface program using the Insight software package:

HVAC/Mechanical
Fire/Life Safety Security/Access
Industrial Control
Data Centers
Lighting
Power Management
Emergency Control

You will become an expert on computer information systems, electronic controls and mechanical systems. Siemens Smart Infrastructure is a performance-based company, which means they will evaluate you based on performance not time in grade. As a System Specialist II, you will have leadership responsibilities and will be training Specialist I levels. Your career progression is into a project engineer or project manager role and then into operational management.