Search Field Service Jobs for Veterans

Job Description

Position Details:
Title: Customer Service Engineer
Location: Madison, WI
Shift: Monday – Friday, 12pm – 9pm (you will train Monday through Friday, 8am – 5pm and eventually shift to a normal delayed start of Noon, this shift adjustments comes with a 15% shift differential)

Compensation: First Year Total Comp = $106.5k – 120k
Base Payrate $70,000 – 80,000
Additional Average (10%) OT $10.500 – 12,000
Shift Differential (15%) $10,500 – 12,000
5% Target Bonus $3,500 – 4,000
Annual Value of Company Car $12,000 .
Total $106,500 – 120,000

Benefits:
Company offers an excellent global benefits package Medical, Dental, Vision, Employee Assistance Program, Mental Health, Substance Abuse, Flexible Spending Accounts, Life Insurances, Short- and Long-Term Disability Insurance, 401K Savings Plan with matching contribution, Financial Planning Tools, Training and Education, Tuition Reimbursement, Paid Time Off, Holidays, Flex Schedules, Business Casual Dress, Employee Discount Program, and Volunteer Opportunities. Specific benefits for this position include:

4 weeks of paid vacation (PTO) to start, with 5 paid floater holidays pro-rated for the first year and 6 paid standard holidays. At the start of your third year, you get a 5th week of vacation.

100% match of 401K contribution, up to 6% (20% vesting of the matched amount each year).

Corporate Vehicle – Fleet Program – You receive a new car ($45 per week cost to you) all inclusive of gas, tolls, service, insurance and more. You can use for business and personal usage. It is estimated to be a $15k annual value to the employee. You can also opt out and receive a corporate van.

“Well Being” reimbursement of $300/year for health/fitness classes and related items.

Travel: Travel is an essential job requirement for this position. As a CSE, you will travel regularly throughout assigned region to customer accounts; your region is centered around
Madison and stretches approximately 2 hours in all directions. You must be available to provide service to customers during off hours as well as weekends, as necessary.

Position Description:
As the Service Technician, you will be in a field-based, customer-facing role that installs, services, maintains and modifies Company equipment at customer sites. The selected candidate will work at sites with minimal supervision and will perform on-site customer repairs and be responsible for delivering both timely and effective repairs. It will be your responsibility to provide on-site training after installs to help ensure the systems optimal performance resulting in superior customer satisfaction. The Field Service Technician will help with managing financial performance within their territory: meeting or exceeding budget for revenue generation, expense control and inventory management. The Field Service Tech/Engineer is a key contributor in maintaining ongoing customer interaction to solve and prevent technical difficulties. The Field Service Tech/Engineer interfaces directly with the Customer Care Manager, Technical Manager, Clinical Application Specialist, Product Managers, Sales Representatives, and customers. These interfaces are required to provide superior product service responsiveness and customer satisfaction. The Service Engineer integrates the technical capabilities and available resources, with effective territory and business management skills to develop and maintain superior service levels. You will need to make decisions on best plan of action to keep the customer’s equipment downtime to a minimum.

Specific responsibilities include:
• Possess total familiarity with mechanical, electronic, optical, and operational aspects of designated products as evidenced by the ability to effectively install and repair/service designated instruments.
• Provide customer troubleshooting assistance as required.
• Provide product service for clinical field trial installations.
• Perform warranty and maintenance work necessary to keep customer level of service and satisfaction high.
• Recommend service manual revisions.

Requirements:
Candidates must have top-notch electronic systems knowledge and troubleshooting/repair skills in addition to unparalleled customer service skills (relationship development, conflict management, active listening and problem solving, interpersonal communication, etc.). Experience in the Bio-Medical field is a huge plus, but not required. Candidates must be able to interpret electronic system schematics and flow-charts. A highly tuned mechanical aptitude and the ability to visualize and explain situations and resolutions are also critical in this role. Excellent customer service, communication (oral & written), documentation, and PC skills are essential to this position's success.

Job Description

Position Details:
Location: Fargo, ND
Travel: 10%
Schedule: Monday through Friday – 9am to 5pm
Salary: $40/hr to $50/hr plus OT, and bonus
Benefits: Comprehensive corporate benefits package

Position Summary:
The Field Service Engineer performs basic/routine customer support activities involving the installation, modification, repair and preventive maintenance of company’s equipment and systems generally at customer sites, to ensure proper working order.

Responsibilities:
• Install, modify, repair, conduct preventive diagnosis, and perform maintenance on the software and hardware of the equipment and systems while adhering to company’s policies, procedures and work direction of supervisor or shift/site lead.
• Interface with customers to ensure customer satisfaction with equipment and service levels.
• Maintain a safe and clean working environment by conforming at all times to the company and customer’s work protocols and policies.
• Attain Equipment Service and Operation Certification on equipment and systems as defined.
• Submit reports, such as Service and Status Reports, on all support activities as defined and required.
• Productively react to changing priorities such as Tool or Line down and escalations and support organizational and administrative duties.

Skill Profile:
• High school degree is required. Associate of Science degree, technical certificate or equivalent is desired.
• A minimum of 5 years related work experience or military technical training is required.
• Strong Electrical & Mechanical background.
• Must possess excellent communication skills with the ability to read, write and speak with clarity in the English language and interface effectively with customers and peers.
• Requires excellent systematic troubleshooting skills utilizing a structured and comprehensive process to determine the root cause of an outage, with the ability to handle problems independently and implement corrective action.
• Displays commitment to resolve problems and make independent decisions based upon the priority of the problem in relation to business needs.
• Must be available and willing to travel, domestically and internationally as needed, and be available for specific emergency on-call work.
• Must have a valid driver’s license, good driving record, reliable mode of transportation, qualified to obtain a credit card for expenses and able to obtain a valid passport for the term of employment.
• Must be qualified to meet the requirements of background screening by a third-party agency.
• Must be able to lift up to 50 pounds, climb ladders, scaffoldings, and use Personal Protective Equipment.
• Must be able to work in awkward positions and in confined spaces.
• Must be proficient with use of a PC, Windows, and DOS based Operating Systems. Oracle experience highly beneficial. Be able to use the company’s standard software to generate reports, presentations and document the daily activities as defined and expected by your manager.
• Work performed generally will be to support global needs. International travel is required at times.
• Work schedule is to align with customer needs.
• On rare occasions, individuals may be asked to be on-call, or work on holidays, or weekends.

Authority:
• The job holder makes independent decisions on a daily basis, which can have a significant impact on the business, with major decisions being taken in conjunction with line management
• The job holder is responsible for organizing their own day and working in an efficient manner.
• The job holder has overall service responsibility for assigned customer site equipment / type and all relevant associated activities

Keys to Successful Interview:
You will report to the Director who is very familiar with, and has been very successful with, hiring military talent through Orion! Your Customer Service focused interpersonal skills are just as important as your technical aptitude.

Use examples from your experience that demonstrate:
• Your initiative – to solve problems and take on new challenges
• Your technical skills and aptitude to learn new systems - show that you thrive on learning
• You can work independently
• You are resourceful and can figure things out independently, but know when to ask for help
• Your positive attitude
• Your ability to interface with customers – and strong communication skills
• Your high level of motivation
• You are up for the challenge and excitement of being with an industry leader and that you want to grow

Job Description

Position Details:
Title: Customer Service Engineer
Location: Houston, TX
Shift or Travel: Local and overnight travel mixed. When not traveling, the role is based locally at the office.
Compensation: $36-40/hr (Total compensation $90K+)
Travel: Up to 65% domestic travel to support fielded products.
Position Description:
As a Customer Service Engineer you will provide electrical controls support for production teams and customer field service events, including scheduled maintenance, upgrades, unplanned maintenance, and warranty work for gas turbine engines and related systems.
Key Responsibilities:
• Dedicated electrical and controls support for field service events.
• Collaborate with the Field Service team on commissioning processes, standard work planning, and new technology scopes.
• Document maintenance activities in Field Service Reports.
• Troubleshoot, commission, and provide technical support for controls and electrical systems.
• Act as the internal and external focal point for field-related electrical/controls issues.
• Support engineering in testing and developing control systems.
• Manage customer-specific projects, including feasibility studies, commissioning, and subcontractor oversight.
• Provide on-call support after hours and on weekends.
Requirements:
• 5-7 years of experience with industrial/marine gas turbines and control systems.
• Expertise in commissioning and troubleshooting controls and electrical systems.
• Strong customer relations and ability to work under pressure.
• Experience with Microsoft Office and project management skills.
• U.S. work authorization required.
• Familiarity with Oil & Gas regulations and product certification.
• Physical ability to perform tasks, including passing an eye exam and handling equipment weighing over 50 pounds.

Job Description

Position Details:

Title: Field Service Engineer
Location: Bethlehem, PA
Shift: M-F Day
Compensation: $73k-$82k Total Comp. $30/hr + Travel Pay & OT while on service trips.
Benefits: Med, Dent, Vis, 401k/w partial match up to 8%
Travel: Frequent travel for weeks at a time


Position Description:

Interface with customers to determine the issue(s) at hand.
Perform diagnosis of the various systems when the problem(s) occur.
Perform repairs based on diagnosis to return the equipment back into operational state.
Monitor the performance of the equipment to ensure a successful repair.
Maintain a clean and safe working area and provide training to customer personnel.
Installation and run-off of new equipment and document services performed.


Requirements:

Must be able to travel extensively in the United States, Mexico and Canada, occasionally in Europe.
Strong mechanical, electrical, pneumatic and hydraulic knowledge for onsite troubleshooting.
Strong understanding of electrical systems and components and CNC equipment operation.
Good communication and problem solving as well as reporting and documentation skills.
Interpret schematics (hydraulic, pneumatic, electrical) and blueprints for assembly/specifications.
Work independently or team environment and be in the field for sustained periods of time.
Valid driver’s license, pass port, clean records.

Job Description

Position Details:
Title: HT Field Service Technician
Location: Nationwide openings (MO, VA, AL, TN, MI, KY, NY, CA, NV, AZ, TX, UT, KS)
Travel: 70% - 80% US and occasional international travel is required - Frequent overnight travel is common
• The FST will possess or be able to obtain a valid passport
• The individual must possess and maintain a valid driver's license, pass a motor vehicle record check, and have the unrestricted ability to obtain rental vehicles
Compensation:
Benefits: Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
• Tuition reimbursement, educational matching gift program, perks, and discounts.
• All the benefits you would expect from a global leader such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits.


Position Description:
The company Inspection Field Service Technicians (FST) are required to provide World Class support to our customers through start-ups, audits, maintenance, repair, and training of Safeline X-Ray, Safeline Metal Detectors, Hi-Speed Checkweighers, or CI Vision machines. PI FST's are responsible for managing all aspects of field service support including the following: communications between customers and the service department, effective scheduling, detailed preparation of written reports and documentation, and maintenance of job assignments, while always keeping in mind to follow MT PI procedures and best practices.

• Satisfy all Safety Requirements for both MT-PI and Customer Sites
• Attend tier calls led by a Regional Service Manager
• Efficiently execute scheduled service calls as directed from Dispatch or Management while taking into account cost, time, and customer needs/expectations
• Develop and maintain good customer relationships; Become the customer's trusted advisor
• Identify root cause of service issues (first time fix)
• Accurately complete and submit all service reports and documentation per service activity, timesheets, and expense reports in a timely manner
• Keep up with ongoing technical training
• Weekend/afterhours work as required based on workload and rotation
• Maintain company supplied equipment, tools, and inventory
• Must be able to work overtime as needed, based on the needs of the business.

Requirements:
• High School Diploma or GED required
• Associate's degree in Electronics or Engineering Technology, or equivalent work experience preferred.

Experience & Skills
• Must have a significant orientation toward detail and be very thorough in the execution of these tasks.
• Must be able to work efficiently in a fast paced, high-volume environment including the flexibility of change.
• Must be a "self-starter" who will initiate corrective actions without specific direction from supervisor.
• Possess conflict management skills and the ability to work in an organizational structure to determine when and who to ask for help as needed.
• Be able to display a structured focus yet demonstrate agility and change direction as needed.
• Excellent customer service skills.
• Outstanding verbal and written communication skills.
• Ability to use all types of hand tools and digital test equipment
• Knowledge of mechanics, electronics, and distribution systems
• Working mechanical knowledge of conveyor systems
• Working knowledge of AC and DC electrical distribution systems
• Working knowledge of Windows Operating Systems and the ability to read blueprints and schematics
• Experience working in a fast-paced environment and meeting tight time constraints
• Fluency in English required and Spanish a plus
• Trained or in the process of being trained in 1 of the 5 major areas (MD, XR, CW, VI, and ProdX) – Refer to the Field Service Technician (FST) Advanced Proficiency Policy
• Successful GPM results: "Meets Expectations" or better in all categories

Job Description

Position Details:
Title: HT Field Service Technician
Location: Nationwide openings (MO, VA, AL, TN, MI, KY, NY, CA, NV, AZ, TX, UT, KS)
Travel: 70% - 80% US and occasional international travel is required - Frequent overnight travel is common
• The FST will possess or be able to obtain a valid passport
• The individual must possess and maintain a valid driver's license, pass a motor vehicle record check, and have the unrestricted ability to obtain rental vehicles
Compensation:
Benefits: Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
• Tuition reimbursement, educational matching gift program, perks, and discounts.
• All the benefits you would expect from a global leader such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits.


Position Description:
The company Inspection Field Service Technicians (FST) are required to provide World Class support to our customers through start-ups, audits, maintenance, repair, and training of Safeline X-Ray, Safeline Metal Detectors, Hi-Speed Checkweighers, or CI Vision machines. PI FST's are responsible for managing all aspects of field service support including the following: communications between customers and the service department, effective scheduling, detailed preparation of written reports and documentation, and maintenance of job assignments, while always keeping in mind to follow MT PI procedures and best practices.

• Satisfy all Safety Requirements for both MT-PI and Customer Sites
• Attend tier calls led by a Regional Service Manager
• Efficiently execute scheduled service calls as directed from Dispatch or Management while taking into account cost, time, and customer needs/expectations
• Develop and maintain good customer relationships; Become the customer's trusted advisor
• Identify root cause of service issues (first time fix)
• Accurately complete and submit all service reports and documentation per service activity, timesheets, and expense reports in a timely manner
• Keep up with ongoing technical training
• Weekend/afterhours work as required based on workload and rotation
• Maintain company supplied equipment, tools, and inventory
• Must be able to work overtime as needed, based on the needs of the business.

Requirements:
• High School Diploma or GED required
• Associate's degree in Electronics or Engineering Technology, or equivalent work experience preferred.

Experience & Skills
• Must have a significant orientation toward detail and be very thorough in the execution of these tasks.
• Must be able to work efficiently in a fast paced, high-volume environment including the flexibility of change.
• Must be a "self-starter" who will initiate corrective actions without specific direction from supervisor.
• Possess conflict management skills and the ability to work in an organizational structure to determine when and who to ask for help as needed.
• Be able to display a structured focus yet demonstrate agility and change direction as needed.
• Excellent customer service skills.
• Outstanding verbal and written communication skills.
• Ability to use all types of hand tools and digital test equipment
• Knowledge of mechanics, electronics, and distribution systems
• Working mechanical knowledge of conveyor systems
• Working knowledge of AC and DC electrical distribution systems
• Working knowledge of Windows Operating Systems and the ability to read blueprints and schematics
• Experience working in a fast-paced environment and meeting tight time constraints
• Fluency in English required and Spanish a plus
• Trained or in the process of being trained in 1 of the 5 major areas (MD, XR, CW, VI, and ProdX) – Refer to the Field Service Technician (FST) Advanced Proficiency Policy
• Successful GPM results: "Meets Expectations" or better in all categories

Job Description

Position Details:
Title: Field Service Engineer
Location: Baltimore, MD
Shift: Mon-Fri, flexible to meet business needs – 40hr work weeks with OT opportunities
Compensation: $85-100K a year depending on qualifications and experience!
Benefits: Competitive benefits package, medical, dental, PTO, and more!
Travel: This is a field service position, ~80%. The position covers Northern Maryland to Washington D.C. and surrounding areas, requiring travel to healthcare facilities.

Position Description: The Field Service Engineer (FSE) is responsible for troubleshooting, repairing, and maintaining diagnostic imaging equipment at customer sites. This role involves coordinating installations, performing preventive maintenance, and providing technical training for medical staff. The FSE ensures equipment functionality and compliance with safety standards while delivering exceptional customer service.
Key Responsibilities:
• Diagnose and repair imaging equipment using established testing methods.
• Coordinate installations and maintenance with internal teams and customers.
• Conduct customer training on equipment operation and safety.
• Maintain accurate service records, including inspections, repairs, and certifications.
• Utilize service software to track tasks and complete documentation.
• Communicate effectively with support, management, and sales teams.
• Participate in on-call rotations and ensure a rapid response to critical issues.
• Stay updated on industry advancements and maintain required certifications.
Qualifications:
• 5+ years of experience servicing diagnostic equipment.
• Strong troubleshooting skills and experience with mechanical, electronic, and imaging systems.
• Proficiency with electronic test equipment and software applications.
• Excellent problem-solving abilities, communication, and customer service skills.
• Compliance with facility requirements, including drug testing and immunizations.

Job Description

Job Title: Service Engineering Technical Project Manager

Location: Orlando, FL
Travel Requirements: 10%-20%
________________________________________
Summary
The Service Engineering Technical Project Manager serves as the primary technical focal point for assigned units, handling both internal and external responsibilities. This role involves defining and forecasting outage scopes, tracking modification implementation, and leading investigations and root cause analyses. Collaborating with the Program Service Manager and Project Management Office, this role provides technical expertise and represents the company in customer-facing interactions.
________________________________________
Essential Duties & Responsibilities
Core Responsibilities
• Serve as the internal and external technical point of contact for assigned units.
• Act as the customer-facing technical representative for assigned units.
• Assess and manage technical risks, providing probability and impact assessments.
• Support configuration planning and management for assigned units.
• Provide technical support for sales and commercial operations.
• Define outage scopes and manage technical work scope for planned and emergent outages.
• Maintain modification applicability states in Wind Chill and associated tools.
• Provide onsite and remote technical support during outages.
• Lead root cause analysis investigations and plan on-site actions.
• Coordinate technical resources and support teams (GTSE, RMC, TOMONI).
• Review parts pedigree, manufacturing, and repair NCRs.
Investigations & Improvements
• Conduct root cause analysis for quality issues and operational failures.
• Lead cross-functional teams to resolve critical incidents using RCA techniques (8D, Fishbone, Fault Tree).
• Develop and implement process improvements based on RCA findings.
Other Responsibilities
• Become proficient in product lines (GT, ST, GEN, AUX, BOP, Controls, Tuning, and Operation).
• Maintain fleet data and experience records (Inspection Reports, Fleet Risk, ORAP).
• Review Field Service reports and document lessons learned.
• Develop and issue technical solutions (Service Products, GTBs, AGTMIs).
• Prepare presentations for user conferences and customer meetings.
________________________________________
Qualifications
Education & Experience
• Bachelor’s or Master’s degree in Mechanical Engineering preferred (equivalent experience considered).
• Minimum 8 years of experience in rotating equipment design/service or combined cycle power plant operations.
• 5+ years of experience in complex root cause analysis.
• Six Sigma certification or equivalent experience preferred.
Knowledge & Skills
• Strong commercial awareness and ability to manage cross-functional teams.
• Proficient in RCA methodologies (8D, Fishbone, Fault Tree, etc.).
• Excellent verbal and written communication skills.
• Proficient in MS Office Suite (Word, Excel, Outlook).
• Strong ability to work under pressure, meet deadlines, and deliver exemplary customer service.
________________________________________
Physical Requirements
• Ability to lift and carry up to 50 lbs.
• Frequent ability to talk, listen, and communicate clearly via telephone.
• Consistent ability to meet attendance and productivity standards.

Job Description

Position Details:
Title: Field Service Technical Coordinator
Location: Roanoke, VA
Shift: Mon-Fri, 8a-5p
Compensation: 65K depending on qualifications and experience!
Benefits: Health and dental coverage, 401K, paid holidays, generous PTO, and more!
Travel: Very little travel may be required, <10%

Position Description:
Company is looking to add Field Service Technical Coordinator to their growing team in Roanoke, VA!

Responsible for performing job evaluations of ongoing jobs to make sure they are progressing on time and without issues. Assist departmental manager in responding to customer service and warranty issues, scheduling, field service work, ordering job materials, maintain records, complete quotes.

Respond to customer service issues raised by customer.
Provide field instructions and statements of work to field service personnel for service and warranty issues.
Order and ship materials for field and warranty work.
Review the progress of a project and determine if it’s on schedule.
If project is behind schedule, determine resolution to complete on time.
Report back to the Field Service Manager on how projects are progressing and suggest improvements.
Maintain spreadsheets related to field service and warranty jobs.
Maintain individual job records, materials lists, statistical reports, and other reports as necessary.
Review Engineering drawings, control prints, and materials lists for use in field.
Perform other tasks as required by manager to support completion/resolution of all field or warranty work.

Requirements:
• High school diploma or Equivalent (GED).
• Minimum of five years electrical
• Minimum of five years electrical trouble-shooting
• Minimum of five years basic carpentry
• Ability to operate a computer and associated software to include MS Office programs.
• Demonstrated ability to coordinate a high level of activity under a variety of conditions and constraints with multiple projects at the same time, including any of your own.
• Ability to oversee projects, checking for accuracy, efficiency, quality of work and timeliness of progress.
• Ability to work professionally with multiple and varied personality types
• Ability to solve problems in a variety of situations with limited standardization.
• Excellent communication skills to effectively present information to customers.
• Ability to communicate effectively with Field Service Techs verbally or in writing.
• Ability to support Field Service Techs to improve their work and become more efficient while keeping safety the number one priority.

Job Description

Position Details:
Title: Field Service Technician I, II, III
Location: Roanoke, VA max region 1 hr away
Shift: 10-hour days based on customer site and business requirements. Must be open to working off-shift hours, and possible 7-day weeks.
Compensation: $20-$38/hr + $59 perdiem depending on qualifications and experience! + OT and company bonus eligible!
Benefits: Health and dental coverage, 401K, paid holidays, generous PTO, and more!
Travel: This is a high-travel Field Service position. Typically spending 2-3 weeks on the road at a time. Company provides per diem, travel card, mileage reimbursement, service truck, laptop, phone, tools, etc.

Position Description:
Field Service Technicians travel to customer sites as a company representative to perform installation and repairs per customer requests and/or warranty on company buildings and structures.
• Interpret engineering drawings, electrical control prints, and schematics.
• Experience/Knowledge in carpentry and electrical preferred.
• Hook up power and controls according to prints/schematics
• Be familiar with framing construction standards.
• Operate all power equipment as required to complete required work (e.g. Battery operated hand tools, power saws, crimping tools, scarifier, and air tools including sprayers)
• Install air conditioning equipment, cable ladder systems, hoods, battery systems, waveguide entries, halo ground systems and other types of grounding systems.
• Hang and/or repair doors and locks as required, to include installing hardware, assembling doors, and/or painting doors.
• Complete framing, sheathing, trim work and floor tile installation, as required.
• Make minor concrete repairs and apply concrete buildings coatings and finishes.
• Other duties as assigned by manager to complete repairs according to customer agreements and/or requirements.

Requirements:
• High school diploma or Equivalent (GED).
• 1-3 years’ experience, Basic carpentry and electrical preferred
• Demonstrated ability to coordinate a high level of activity under a variety of conditions and constraints.
• Knowledge of electrical wiring standards and the National Electric Codes
• Ability to solve problems (trouble shoot issues) in a variety of situations with limited standardization.
• Excellent communication skills to effectively present and handle information to customers
• Ability to understand and follow instructions given verbally, written, or in diagram format.

Job Description

Position Details:
• Title: Customer Service Engineer
• Location: Kansas City, MO
• Shift: Monday – Friday, 10am – 7pm (you will train Monday through Friday, 8am – 5pm and eventually shift to a normal delayed start of 10am, this shift adjustments comes with a 7% shift differential)
• Compensation: First Year Total Comp = $97.8k – 113.6k
• Base Payrate $70,000 – 80,000
• Additional Average (7 – 10%) OT $7,350 – 12,000
• Shift Differential (7%) $4,900 – 5,600
• 5% Target Bonus $3,500 – 4,000
• Annual Value of Company Car $12,000 .
• Total $97,750 – 113,600
• Benefits: Company offers an excellent global benefits package Medical, Dental, Vision, Employee Assistance Program, Mental Health, Substance Abuse, Flexible Spending Accounts, Life Insurances, Short- and Long-Term Disability Insurance, 401K Savings Plan with matching contribution, Financial Planning Tools, Training and Education, Tuition Reimbursement, Paid Time Off, Holidays, Flex Schedules, Business Casual Dress, Employee Discount Program, and Volunteer Opportunities. Specific benefits for this position include:
o 4 weeks of paid vacation (PTO) to start, with 5 paid floater holidays pro-rated for the first year and 6 paid standard holidays. At the start of your third year, you get a 5th week of vacation.
o 100% match of 401K contribution, up to 6% (20% vesting of the matched amount each year).
o Corporate Vehicle – Fleet Program – You receive a new car ($45 per week cost to you) all inclusive of gas, tolls, service, insurance and more. You can use for business and personal usage. It is estimated to be a $15k annual value to the employee. You can also opt out and receive a corporate van.
o “Well Being” reimbursement of $300/year for health/fitness classes and related items.
• Travel: Travel is an essential job requirement for this position. As a CSE, you will travel regularly throughout assigned region to customer accounts; your region is centered around Charlottesville and stretches approximately 2 hours in all directions. You must be available to provide service to customers during off hours as well as weekends, as necessary.

Position Description:
As the Service Technician, you will be in a field-based, customer-facing role that installs, services, maintains and modifies company’s equipment at customer sites. The selected candidate will work at sites with minimal supervision and will perform on-site customer repairs and be responsible for delivering both timely and effective repairs. It will be your responsibility to provide on-site training after installs to help ensure the systems optimal performance resulting in superior customer satisfaction. The Field Service Technician will help with managing financial performance within their territory: meeting or exceeding budget for revenue generation, expense control and inventory management. The Field Service Tech/Engineer is a key contributor in maintaining ongoing customer interaction to solve and prevent technical difficulties. The Field Service Tech/Engineer interfaces directly with the Customer Care Manager, Technical Manager, Clinical Application Specialist, Product Managers, Company Sales Representatives, and customers. These interfaces are required to provide superior product service responsiveness and customer satisfaction. The Service Engineer integrates the technical capabilities and available resources, with effective territory and business management skills to develop and maintain superior service levels. You will need to make decisions on best plan of action to keep the customer’s equipment downtime to a minimum. Specific responsibilities include:
• Possess total familiarity with mechanical, electronic, optical, and operational aspects of designated products as evidenced by the ability to effectively install and repair/service designated instruments.
• Provide customer troubleshooting assistance as required.
• Provide product service for clinical field trial installations.
• Perform warranty and maintenance work necessary to keep customer level of service and satisfaction high.
• Recommend service manual revisions.

Requirements:
Candidates must have top-notch electronic systems knowledge and troubleshooting/repair skills in addition to unparalleled customer service skills (relationship development, conflict management, active listening and problem solving, interpersonal communication, etc.). Experience in the Bio-Medical field is a huge plus, but not required. Candidates must be able to interpret electronic system schematics and flow-charts. A highly tuned mechanical aptitude and the ability to visualize and explain situations and resolutions are also critical in this role. Excellent customer service, communication (oral & written), documentation, and PC skills are essential to this position's success.

Job Description

Position Details:
Title: Field Service Engineer (Medium Voltage) Locations: Phoenix, AZ / Dallas-Fort Worth, TX Travel:
• Based out of your home office with regular site visits
• On-call schedule required
Compensation:
• $30 - $35/hr starting rate depending on experience and qualifications w/ OT as needed
Benefits: Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.

Position Description:
The Field Service Engineer — Medium Voltage is responsible for performing warranty repairs, technical support, and testing the internals of company Medium Voltage products. Duties include MVT core testing, troubleshooting, repairing, analyzing data, operations, and maintenance activity for MV Products. This job requires working with medium/high voltage electricity and maintaining excellent customer service activities while in the field at customer sites.
Responsibilities:
• Tests, troubleshoots, repairs, and analyzes company's MV systems in the field, via email, telephone, and site visits
• Develops a detailed knowledge of company's Medium Voltage products, associated company and/or third party accessories sold by the company
• Required to maintain accurate inventory count of spare parts provided by company
• Regularly works with medium/high voltage DC electricity, three-phase power, and the related software and firmware of company products
• Maintains a high level of customer satisfaction while striving to lower the costs of field service expenditures
• Collaborate cross functionally with the Global Service Organization, Quality and Suppliers to provide customers with Root Cause Analysis of failures. Additionally responsible for keeping customers informed of the RCA status.
• Perform and maintains maintenance activities in accordance with the company product maintenance manual on assigned sites with company customer contractual obligations.
• Requires the ability to work weekend and/or nights on a case by case basis.
• Other duties as may be required or assigned.

Requirements:
• At least 3 years of experience in electrical, electronic and/or network communications are required.
• At least 3 years of experience with Medium Voltage equipment is required.
• Prior experience with cold weld patch repairs and field transformer repairs is required.
• Experience with pad mounted transformers, Medium Voltage Terminations and operation of Switchgears is preferred.


Other Specialized Skills:
• Ability to work non-standard business hours occasionally to support customer service contracts
• Knowledge of solar and/or alternative energy markets is preferred
• Knowledge of National Electric Code is preferred
• Knowledge of solar and/or alternative energy markets is preferred
• Advanced knowledge of power plant measurement devices and techniques is strongly preferred
• Ability to analyze and solve problems effectively
• Proficiency with Microsoft Office Suite (Word, PowerPoint and Excel) is required
• While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look and see
• The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.
• The employee must routinely lift up to 50 pounds.
• Have direct interface with German Counterparts for technical assistance and guidance on MV systems and attend meetings with them on a daily or weekly basis

Job Description

Position Details:
Title: Field Service Engineer
Locations: Columbia, MO / Corpus Christi, TX / Redrock, AZ /Reno, NV /Springfield, IL
/ Winona, MS / Allentown, PA
Travel:
• Based out of your home office with regular site visits
• On-call schedule required
Compensation:
• $30 - $34/hr starting rate depending on experience and qualifications w/ OT as needed
Benefits: Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.
Position Description:
The Field Service Engineer is responsible for performing warranty repairs, and the commissioning of company utility inverters in the field. Duties include commissioning, troubleshooting, repairing, learning to analyze data, operation and maintenance activity and utility inverter applications. This job requires continually working with high voltage electricity and maintaining excellent customer service activities while in the field at customer sites.
Responsibilities:
• Commissions, troubleshoots, repairs, and analyzes company’s utility inverters in the field, via email,
telephone, and site visits.
• Develops a detailed knowledge of company’s utility inverter products, associated company accessories, and third - party accessories that are sold by company for use with the inverters.
• Required to maintain accurate inventory count of spare parts provided by company
• Regularly works with high voltage DC electricity, three phase power, and the relevant software and y
firmware of the inverters.
• Maintains a high level of customer satisfaction while striving to lower the costs of field service.
• Perform and maintains maintenance activities in accordance with the company product maintenance manual on assigned sites with company customer contractual obligations.
• Requires the ability to work weekend and/or nights on a case-by-case basis.
• Other duties may be required or assigned.

Requirements:
• At least 3 years of experience in electrical, electronic and/or network communications are required.
• A bachelor’s degree in a technical field is strongly preferred
• Ability to work nonstandard business hours occasionally to support service customer contracts. Knowledge of solar and/or alternative energy markets is preferred.
• Knowledge of National Electric Code is preferred.
• Knowledge of solar and/or alternative energy markets is preferred.
• Knowledge of National Electric Code is preferred.
• Ability to analyze and solve problems effectively.
• While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look and see.
• The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.
• The employee must routinely lift up to 50 pounds.

• The work environment is constrained to a field service environment, with occasional functions in a corporate office.
• While performing the duties of this position, the employee is occasionally exposed to electrical hazards, and exposure to weather of extreme temperatures.
• The noise level in the work environment is usually moderate.
• This position may significant domestic and international travel as needed to support client sites outside of your designated region

Job Description

Position Details:
Title: Field Service Engineer
Locations: Columbia, MO / Corpus Christi, TX / Redrock, AZ /Reno, NV /Springfield, IL
/ Winona, MS / Allentown, PA
Travel:
• Based out of your home office with regular site visits
• On-call schedule required
Compensation:
• $30 - $34/hr starting rate depending on experience and qualifications w/ OT as needed
Benefits: Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.
Position Description:
The Field Service Engineer is responsible for performing warranty repairs, and the commissioning of company utility inverters in the field. Duties include commissioning, troubleshooting, repairing, learning to analyze data, operation and maintenance activity and utility inverter applications. This job requires continually working with high voltage electricity and maintaining excellent customer service activities while in the field at customer sites.
Responsibilities:
• Commissions, troubleshoots, repairs, and analyzes company’s utility inverters in the field, via email,
telephone, and site visits.
• Develops a detailed knowledge of company’s utility inverter products, associated company accessories, and third - party accessories that are sold by company for use with the inverters.
• Required to maintain accurate inventory count of spare parts provided by company
• Regularly works with high voltage DC electricity, three phase power, and the relevant software and y
firmware of the inverters.
• Maintains a high level of customer satisfaction while striving to lower the costs of field service.
• Perform and maintains maintenance activities in accordance with the company product maintenance manual on assigned sites with company customer contractual obligations.
• Requires the ability to work weekend and/or nights on a case-by-case basis.
• Other duties may be required or assigned.

Requirements:
• At least 3 years of experience in electrical, electronic and/or network communications are required.
• A bachelor’s degree in a technical field is strongly preferred
• Ability to work nonstandard business hours occasionally to support service customer contracts. Knowledge of solar and/or alternative energy markets is preferred.
• Knowledge of National Electric Code is preferred.
• Knowledge of solar and/or alternative energy markets is preferred.
• Knowledge of National Electric Code is preferred.
• Ability to analyze and solve problems effectively.
• While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look and see.
• The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.
• The employee must routinely lift up to 50 pounds.

• The work environment is constrained to a field service environment, with occasional functions in a corporate office.
• While performing the duties of this position, the employee is occasionally exposed to electrical hazards, and exposure to weather of extreme temperatures.
• The noise level in the work environment is usually moderate.
• This position may significant domestic and international travel as needed to support client sites outside of your designated region

Job Description

Position Details:

Title: Driver / Field Service Associate
Location: Tampa, FL
Shift: Tuesday-Saturday / 2pm-10:30pm ... plus overnight and weekend on-call rotation with the San Bernardino Service Team.
Compensation: $21-23/hr... plus OT and variable compensation
Benefits: Competitive benefits program that is crafted to help employees maintain health and wellness for themselves and their families, meet their financial commitments, and prepare for retirement with an award-winning 401k plan.
Travel: Travel up to 50% on the road (1-hour radius) *Expect to be a road warrior with some overnights to travel within the surrounding regions


Position Description:

The Driver / Field Service Representative is responsible for the maintenance, cleaning, delivery and pick up of medical equipment that is used on rental basis by local hospitals and nursing homes. This position is based in our San Bernardino service center but will involve local driving to and from Inland Empire-area medical facilities using company vehicles.

Day-to-day functions:
• Prepare medical equipment and documentation for delivery
• Load and unload medical equipment
• Drive 26 foot box truck to make deliveries and pick-ups
• Process delivery and pick-up documentation as required
• Maintain vehicle appearance by ensuring all routine vehicle maintenance is completed and records maintained
• Clean and disinfect medical equipment to company quality standards
• Present highest level of customer etiquette in all patient/customer interactions

Qualifications:

• MUST HAVE a High School diploma or equivalent
• MUST HAVE a valid Driver's License and clean driving record
• Two(2) years’ experience within service or operations field
• Two(2) years’ experience in front-line customer-service
• Ability to lift up to 30lbs and push/pulling up to 75 pounds
• Ability to drive work truck
• Ability to work with solvents and cleaners to disinfect products in a non-climate controlled warehouse environment

Job Description

Position Details:

• Title: Field Service Technician (2 openings)
• Location: Within 1 hour of a Major Airport in WA,OR, CO,
• Compensation: $32-34/hr + OT (weekend double time) & profit sharing (~5-7%); All tools and PPE are paid for; Most 1st year Techs make between $80k-100k.
• Benefits: 401K, low-cost health insurance, company vehicle, laptop, cell phone, high end tool kit, and more
• Shift/Travel: High travel based on customer requirements. Can choose from Monday – Friday with weekends off or 10 days on with 4 days off. You can request as much work as you like!

Training Available: This role begins with a 6 month training period to get spun up on the equipment you be working on. Follow on training for advancement is also available.

Position Description:
As a Field Service Technician you will be responsible for the equipment installation and technical support of a variety of company products. You will be the face of the company and must ensure good customer relations while on-site at client locations.

? A typical day will involve investigating and resolving customer technical issues, performing equipment installations, repairing, or troubleshooting out-of-service units and eliminating future operational or service difficulties for customers. Each customer and customer site are unique and come with its own challenges, so Field Service Technicians must be able to adapt and solve problems on the fly.

Requirements:
• Candidates with strong electrical backgrounds who understand wiring diagrams, circuit tracking, working with servos and motors, component level repair as well as troubleshooting and multimeter usage are a fit for this position. Former AETs, EMs, ETs and Comm Repairers have all seen success in the role.

Job Description

Position Details:

• Title: Field Service Technician (2 openings)
• Location: Within 1 hour of a Major Airport in WA,OR, CO,
• Compensation: $32-34/hr + OT (weekend double time) & profit sharing (~5-7%); All tools and PPE are paid for; Most 1st year Techs make between $80k-100k.
• Benefits: 401K, low-cost health insurance, company vehicle, laptop, cell phone, high end tool kit, and more
• Shift/Travel: High travel based on customer requirements. Can choose from Monday – Friday with weekends off or 10 days on with 4 days off. You can request as much work as you like!

Training Available: This role begins with a 6 month training period to get spun up on the equipment you be working on. Follow on training for advancement is also available.

Position Description:
As a Field Service Technician you will be responsible for the equipment installation and technical support of a variety of company products. You will be the face of the company and must ensure good customer relations while on-site at client locations.

? A typical day will involve investigating and resolving customer technical issues, performing equipment installations, repairing, or troubleshooting out-of-service units and eliminating future operational or service difficulties for customers. Each customer and customer site are unique and come with its own challenges, so Field Service Technicians must be able to adapt and solve problems on the fly.

Requirements:
• Candidates with strong electrical backgrounds who understand wiring diagrams, circuit tracking, working with servos and motors, component level repair as well as troubleshooting and multimeter usage are a fit for this position. Former AETs, EMs, ETs and Comm Repairers have all seen success in the role.

Job Description

Position Details:

Title: Driver / Field Service Associate
Location: Kent, WA
Shift: Tuesday-Saturday / 2pm-10:30pm ... plus overnight and weekend on-call rotation with the San Bernardino Service Team.
Compensation: $21-24/hr... plus OT and variable compensation
Benefits: Competitive benefits program that is crafted to help employees maintain health and wellness for themselves and their families, meet their financial commitments, and prepare for retirement with an award-winning 401k plan.
Travel: Travel up to 50% on the road (1-hour radius) *Expect to be a road warrior with some overnights to travel within the surrounding regions


Position Description:

The Driver / Field Service Representative is responsible for the maintenance, cleaning, delivery and pick up of medical equipment that is used on rental basis by local hospitals and nursing homes. This position is based in our San Bernardino service center but will involve local driving to and from Inland Empire-area medical facilities using company vehicles.

Day-to-day functions:
• Prepare medical equipment and documentation for delivery
• Load and unload medical equipment
• Drive 26 foot box truck to make deliveries and pick-ups
• Process delivery and pick-up documentation as required
• Maintain vehicle appearance by ensuring all routine vehicle maintenance is completed and records maintained
• Clean and disinfect medical equipment to company quality standards
• Present highest level of customer etiquette in all patient/customer interactions

Qualifications:

• MUST HAVE a High School diploma or equivalent
• MUST HAVE a valid Driver's License and clean driving record
• Two(2) years’ experience within service or operations field
• Two(2) years’ experience in front-line customer-service
• Ability to lift up to 30lbs and push/pulling up to 75 pounds
• Ability to drive work truck
• Ability to work with solvents and cleaners to disinfect products in a non-climate controlled warehouse environment

Job Description

Position Details:

Title: Driver / Field Service Associate
Location: Englewood, NJ
Shift: Tuesday-Saturday / 2pm-10:30pm ... plus overnight and weekend on-call rotation with the San Bernardino Service Team.
Compensation: $21-24/hr... plus OT and variable compensation
Benefits: Competitive benefits program that is crafted to help employees maintain health and wellness for themselves and their families, meet their financial commitments, and prepare for retirement with an award-winning 401k plan.
Travel: Travel up to 50% on the road (1-hour radius) *Expect to be a road warrior with some overnights to travel within the surrounding regions


Position Description:

The Driver / Field Service Representative is responsible for the maintenance, cleaning, delivery and pick up of medical equipment that is used on rental basis by local hospitals and nursing homes. This position is based in our San Bernardino service center but will involve local driving to and from Inland Empire-area medical facilities using company vehicles.

Day-to-day functions:
• Prepare medical equipment and documentation for delivery
• Load and unload medical equipment
• Drive 26 foot box truck to make deliveries and pick-ups
• Process delivery and pick-up documentation as required
• Maintain vehicle appearance by ensuring all routine vehicle maintenance is completed and records maintained
• Clean and disinfect medical equipment to company quality standards
• Present highest level of customer etiquette in all patient/customer interactions

Qualifications:

• MUST HAVE a High School diploma or equivalent
• MUST HAVE a valid Driver's License and clean driving record
• Two(2) years’ experience within service or operations field
• Two(2) years’ experience in front-line customer-service
• Ability to lift up to 30lbs and push/pulling up to 75 pounds
• Ability to drive work truck
• Ability to work with solvents and cleaners to disinfect products in a non-climate controlled warehouse environment

Job Description

Position Details:
Title: Customer Support Engineer- Dicer/Back Grinder
Location: Fremont, CA
Shift: 8am-5pm
Compensation: $31-37/hr
Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K with match)
Travel: Local Travel/mileage reimbursement

Job Responsibilities:

Install, repair, and maintain Dicer/Back Grinder and related peripherals.
Perform Periodical Maintenance (PM).
Perform basic repairs and communicate with the customer regarding status of installs/PM and repairs.
Communicate with customers regarding the current and future applications requirements and coordinate this information with the application engineering department.
Understand and communicate information relating to customer device trends and strategies.
Complete detailed Field Service Reports (FSRs) and submit to management in a timely manner.
Document issues that cannot be resolved immediately at the customer site by using appropriate format (i.e., New Enhancement Requests (NERs), Bug Reports).
Learn how customer uses system in device development and manufacturing to identify future enhancement opportunities.
Travel as required to perform these duties and to obtain training.
All other duties as required.

Job Description

Position Details: Field Service Technician
• Location: Oshkosh, WI
• Shift: Generally, a traditional day shift. Some non-traditional hours may be necessary
• Compensation: $30-$36/hr., plus OT. First Year W2 ~ $70-$85k
• Benefits: Company offers an industry-leading benefits package including comprehensive health, dental, life, Short and Long-Term Disability; 401(k), vacation and holidays.
• Travel: 10%, all expenses covered
• Vaccine Requirement: No

Position Description:
The primary responsibility of the Field Service Technician will be hands on work relating to field services, equipment operation and product installation. The Service Technician will coordinate field service schedules, prepare, and execute scope of work and document the completion of services rendered. The position will advise and assist the Sales Team on all aspects of equipment assessments and estimations of service work. They will support installation, service repair and troubleshooting of industrial laundry equipment in the field including but not limited to: New Equipment Installation; Equipment Operational Training; Post-Sale Support; Equipment Rework or Field Upgrades; Testing, Repair and Rebuilding products as needed. This position will have a high amount of customer interface, interpersonal communication skills are essential.

Requirements:
• Combination of applicable experience/education or a Electro-Mechanical related Degree, certified electrician, or similar training
• Solid electrical, mechanical, hydraulic and pneumatic technological aptitude
• Strong oral and written communication skills; able to interface with customers
• Computer literacy with windows-based programs
• Controls (VFDs, PLCs, etc.) experience is ideal but NOT required
• Self-motivated, able to work independently as well as with or direct a team as needed
• Bi-lingual (Spanish/English) highly desired

Job Description

Position Details:
Title: HT Field Service Technician
Location: Nationwide openings (MO, VA, AL, TN, MI, KY, NY, CA, NV, AZ, TX, UT, KS)
Travel: 70% - 80% US and occasional international travel is required - Frequent overnight travel is common
• The FST will possess or be able to obtain a valid passport
• The individual must possess and maintain a valid driver's license, pass a motor vehicle record check, and have the unrestricted ability to obtain rental vehicles
Compensation:
Benefits: Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
• Tuition reimbursement, educational matching gift program, perks, and discounts.
• All the benefits you would expect from a global leader such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits.


Position Description:
The company Inspection Field Service Technicians (FST) are required to provide World Class support to our customers through start-ups, audits, maintenance, repair, and training of Safeline X-Ray, Safeline Metal Detectors, Hi-Speed Checkweighers, or CI Vision machines. PI FST's are responsible for managing all aspects of field service support including the following: communications between customers and the service department, effective scheduling, detailed preparation of written reports and documentation, and maintenance of job assignments, while always keeping in mind to follow MT PI procedures and best practices.

• Satisfy all Safety Requirements for both MT-PI and Customer Sites
• Attend tier calls led by a Regional Service Manager
• Efficiently execute scheduled service calls as directed from Dispatch or Management while taking into account cost, time, and customer needs/expectations
• Develop and maintain good customer relationships; Become the customer's trusted advisor
• Identify root cause of service issues (first time fix)
• Accurately complete and submit all service reports and documentation per service activity, timesheets, and expense reports in a timely manner
• Keep up with ongoing technical training
• Weekend/afterhours work as required based on workload and rotation
• Maintain company supplied equipment, tools, and inventory
• Must be able to work overtime as needed, based on the needs of the business.

Requirements:
• High School Diploma or GED required
• Associate's degree in Electronics or Engineering Technology, or equivalent work experience preferred.

Experience & Skills
• Must have a significant orientation toward detail and be very thorough in the execution of these tasks.
• Must be able to work efficiently in a fast paced, high-volume environment including the flexibility of change.
• Must be a "self-starter" who will initiate corrective actions without specific direction from supervisor.
• Possess conflict management skills and the ability to work in an organizational structure to determine when and who to ask for help as needed.
• Be able to display a structured focus yet demonstrate agility and change direction as needed.
• Excellent customer service skills.
• Outstanding verbal and written communication skills.
• Ability to use all types of hand tools and digital test equipment
• Knowledge of mechanics, electronics, and distribution systems
• Working mechanical knowledge of conveyor systems
• Working knowledge of AC and DC electrical distribution systems
• Working knowledge of Windows Operating Systems and the ability to read blueprints and schematics
• Experience working in a fast-paced environment and meeting tight time constraints
• Fluency in English required and Spanish a plus
• Trained or in the process of being trained in 1 of the 5 major areas (MD, XR, CW, VI, and ProdX) – Refer to the Field Service Technician (FST) Advanced Proficiency Policy
• Successful GPM results: "Meets Expectations" or better in all categories

Job Description

Position Details:
Title: Field Service Technician
Location: Nationwide openings (MO, VA, AL, TN, MI, KY, NY, CA, NV, AZ, TX, UT, KS)
Travel: 70% - 80% US and occasional international travel is required - Frequent overnight travel is common
• The FST will possess or be able to obtain a valid passport
• The individual must possess and maintain a valid driver's license, pass a motor vehicle record check, and have the unrestricted ability to obtain rental vehicles
Compensation:
Benefits: Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
• Tuition reimbursement, educational matching gift program, perks, and discounts.
• All the benefits you would expect from a global leader such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits.


Position Description:
The company Inspection Field Service Technicians (FST) are required to provide World Class support to our customers through start-ups, audits, maintenance, repair, and training of Safeline X-Ray, Safeline Metal Detectors, Hi-Speed Checkweighers, or CI Vision machines. PI FST's are responsible for managing all aspects of field service support including the following: communications between customers and the service department, effective scheduling, detailed preparation of written reports and documentation, and maintenance of job assignments, while always keeping in mind to follow MT PI procedures and best practices.

• Satisfy all Safety Requirements for both MT-PI and Customer Sites
• Attend tier calls led by a Regional Service Manager
• Efficiently execute scheduled service calls as directed from Dispatch or Management while taking into account cost, time, and customer needs/expectations
• Develop and maintain good customer relationships; Become the customer's trusted advisor
• Identify root cause of service issues (first time fix)
• Accurately complete and submit all service reports and documentation per service activity, timesheets, and expense reports in a timely manner
• Keep up with ongoing technical training
• Weekend/afterhours work as required based on workload and rotation
• Maintain company supplied equipment, tools, and inventory
• Must be able to work overtime as needed, based on the needs of the business.

Requirements:
• High School Diploma or GED required
• Associate's degree in Electronics or Engineering Technology, or equivalent work experience preferred.

Experience & Skills
• Must have a significant orientation toward detail and be very thorough in the execution of these tasks.
• Must be able to work efficiently in a fast paced, high-volume environment including the flexibility of change.
• Must be a "self-starter" who will initiate corrective actions without specific direction from supervisor.
• Possess conflict management skills and the ability to work in an organizational structure to determine when and who to ask for help as needed.
• Be able to display a structured focus yet demonstrate agility and change direction as needed.
• Excellent customer service skills.
• Outstanding verbal and written communication skills.
• Ability to use all types of hand tools and digital test equipment
• Knowledge of mechanics, electronics, and distribution systems
• Working mechanical knowledge of conveyor systems
• Working knowledge of AC and DC electrical distribution systems
• Working knowledge of Windows Operating Systems and the ability to read blueprints and schematics
• Experience working in a fast-paced environment and meeting tight time constraints
• Fluency in English required and Spanish a plus
• Trained or in the process of being trained in 1 of the 5 major areas (MD, XR, CW, VI, and ProdX) – Refer to the Field Service Technician (FST) Advanced Proficiency Policy
• Successful GPM results: "Meets Expectations" or better in all categories

Job Description

Position Details:

Title: Field Service Technician
Location: Kansas, MO
Shift: Day shift
Compensation: $34-$44 per hour+ OT
Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K)
Travel: 75%-80% (Regional, Surrounding States, Conducting Training in Richmond VA)

Position Description:

Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

Requirements:

Bachelor’s degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years’ experience in servicing critical power equipment
Will consider High School Diploma/GED and 10 or more years’ experience.
Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
Advanced level of ability to use Microsoft Office products.
Moderate ability to self-Project Manage using MS Project or Excel.
Advanced ability to write test plans and reports detailing test results.
Military Preferred

Job Description

Position Details:

Title: Field Service Technician
Location: Phoenix, AZ
Shift: Day shift
Compensation: $34-$44 per hour+ OT
Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K)
Travel: 75%-80% (Regional, Surrounding States, Conducting Training in Richmond VA)

Position Description:

Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

Requirements:

Bachelor’s degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years’ experience in servicing critical power equipment
Will consider High School Diploma/GED and 10 or more years’ experience.
Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
Advanced level of ability to use Microsoft Office products.
Moderate ability to self-Project Manage using MS Project or Excel.
Advanced ability to write test plans and reports detailing test results.
Military Preferred

Job Description

Position Details:

Title: Driver / Field Service Representative
Location: Lincoln, NE
Shift: Mon-Fri, 9am-6:30pm ... plus rotating overnight on-call coverage.
Compensation: $25-28/hr...plus OT and variable compensation
Benefits: Competitive benefits program that is crafted to help employees maintain health and wellness for themselves and their families, meet their financial commitments, and prepare for retirement with an award-winning 401k plan.
Travel: Travel up to 50% on the road (1-hour radius) *Expect to be a road warrior with some overnights to travel within the surrounding regions


Position Description:

The Driver / Field Service Representative is responsible for the maintenance, cleaning, delivery, and pick up of medical equipment that is used on a rental basis by local hospitals and nursing homes. This position is based in our San Jose service center but will involve local driving to and from South Bay area medical facilities using company vehicles.

Day-to-day functions:
• Prepare medical equipment and documentation for delivery
• Load and unload medical equipment
• Drive 26 foot box truck to make deliveries and pick-ups
• Process delivery and pick-up documentation as required
• Maintain vehicle appearance by ensuring all routine vehicle maintenance is completed and records maintained
• Clean and disinfect medical equipment to compamy quality standards
• Present highest level of customer etiquette in all patient/customer interactions

Qualifications:

• MUST HAVE a High School diploma or equivalent
• MUST HAVE a valid Driver's License and clean driving record
• Two (2) years’ experience within service or operations field
• Two (2) years’ experience in front-line customer-service
• Ability to lift up to 30lbs and push/pulling up to 75 pounds
• Ability to drive work truck
• Ability to work with solvents and cleaners to disinfect products in a non-climate-controlled warehouse environment

Job Description

Position Details:

Title: Driver / Field Service Representative
Location: San Jose, CA
Shift: Tues-Sat 10am-6:30pm plus on-call rotation with the San Jose Service Team.
Compensation: $25-28/hr...plus OT and variable compensation
Benefits: Competitive benefits program that is crafted to help employees maintain health and wellness for themselves and their families, meet their financial commitments, and prepare for retirement with an award-winning 401k plan.
Travel: Travel up to 50% on the road (1-hour radius) *Expect to be a road warrior with some overnights to travel within the surrounding regions


Position Description:

The Driver / Field Service Representative is responsible for the maintenance, cleaning, delivery, and pick up of medical equipment that is used on a rental basis by local hospitals and nursing homes. This position is based in our San Jose service center but will involve local driving to and from South Bay area medical facilities using company vehicles.

Day-to-day functions:
• Prepare medical equipment and documentation for delivery
• Load and unload medical equipment
• Drive 26 foot box truck to make deliveries and pick-ups
• Process delivery and pick-up documentation as required
• Maintain vehicle appearance by ensuring all routine vehicle maintenance is completed and records maintained
• Clean and disinfect medical equipment to compamy quality standards
• Present highest level of customer etiquette in all patient/customer interactions

Qualifications:

• MUST HAVE a High School diploma or equivalent
• MUST HAVE a valid Driver's License and clean driving record
• Two (2) years’ experience within service or operations field
• Two (2) years’ experience in front-line customer-service
• Ability to lift up to 30lbs and push/pulling up to 75 pounds
• Ability to drive work truck
• Ability to work with solvents and cleaners to disinfect products in a non-climate-controlled warehouse environment

Job Description

Position Details:
• Title: Renewable Energy Technician
• Location: Coldwater, MI (Tibbits Site), Bremond, TX (Tidwell Site)
• Shift: No, field service position.
• Compensation: $36/hr - $42/hr.
• Benefits: Med, Dent, Vis, 401k/w match
Position Description:
• Perform basic work in construction and maintenance of all substations, transmission, collection system, and battery storage systems.
• Provides troubleshooting assistance and resolution with protections and control equipment and relay schemes
• Reports and coordinates emergency response and repair to all high voltage equipment and BESS systems
• Establishes and maintains high voltage inventory, equipment, tooling, and vehicles
• BOP operations and construction, including substation equipment, and BESS equipment
• LOTO training and proficiency
• Operate the facility in a safe and environmentally friendly manner.
• Supports emergency response during after hour call-outs
• Interface and coordinate with contractors, suppliers, and landowners
• Able to understand, read, and high voltage electrical schematics

Requirements:
• High School Diploma or equivalent
• Valid driver’s license
• 4 years’ High Voltage electrical experience and/or Military equivalent experience.
• Experience using and understanding diagnostic tools
• Computer operation skills, familiar with internet-based program navigation and have the ability to generate and interpret computer data
• Ability to read, interpret, and understand drawings and schematics with attention to detail
• Ability to follow safety protocols on site
• Effectively communicate with third parties, vendors, and co-workers
• Good written communication skills

Physical Demands – Job Site
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is required to stand; walk; sit; reach with hands and arms and pull/push; climb or balance; and stoop, kneel, crouch, or crawl. The employee must lift and/or move up to 50 pounds without assistance. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

Job Description

Position Details:
• Title: Renewable Energy Technician
• Location: Coldwater, MI (Tibbits Site), Bremond, TX (Tidwell Site)
• Shift: No, field service position.
• Compensation: $36/hr - $42/hr.
• Benefits: Med, Dent, Vis, 401k/w match
Position Description:
• Perform basic work in construction and maintenance of all substations, transmission, collection system, and battery storage systems.
• Provides troubleshooting assistance and resolution with protections and control equipment and relay schemes
• Reports and coordinates emergency response and repair to all high voltage equipment and BESS systems
• Establishes and maintains high voltage inventory, equipment, tooling, and vehicles
• BOP operations and construction, including substation equipment, and BESS equipment
• LOTO training and proficiency
• Operate the facility in a safe and environmentally friendly manner.
• Supports emergency response during after hour call-outs
• Interface and coordinate with contractors, suppliers, and landowners
• Able to understand, read, and high voltage electrical schematics

Requirements:
• High School Diploma or equivalent
• Valid driver’s license
• 4 years’ High Voltage electrical experience and/or Military equivalent experience.
• Experience using and understanding diagnostic tools
• Computer operation skills, familiar with internet-based program navigation and have the ability to generate and interpret computer data
• Ability to read, interpret, and understand drawings and schematics with attention to detail
• Ability to follow safety protocols on site
• Effectively communicate with third parties, vendors, and co-workers
• Good written communication skills

Physical Demands – Job Site
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is required to stand; walk; sit; reach with hands and arms and pull/push; climb or balance; and stoop, kneel, crouch, or crawl. The employee must lift and/or move up to 50 pounds without assistance. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

Job Description

Sakura Finetek America
Position Details:
Title: Field Service Engineer II
Location: New York – must live within an hour of the airport
Shift: M – F / day shift
Compensation: $38 - $42+/hr DOEQ on a 40-hour work week with OT as needed
Benefits: With a young, dynamic, friendly and open culture, there is much attention for the development of staff and opportunities to grow, even internationally. The benefits are great including an attractive bonus plan, company car, phone and laptop.
Travel: Expect travel up to 75% within the southwest region and USA as needed. Air travel and hotel related expenses covered. Company vehicle and expense account provided.

Position Description:
Responsible for troubleshooting and repairing automated instruments and systems used in the practice of histology, cytology and hematology. Domestic and international travel for field service and some installations approximately 75% of the time. Conducts testing, evaluation, inspection, and training on Company products.

Technical Repair Activities
• Repairs company medical instruments to manufacturer's specifications. Before repair, decontaminates and cleans biohazards from medical instruments. Performs electrical safety tests on instruments.
• Provides technical advice to Field Service Technicians, BMET's and Customer/Product Support Department to troubleshoot and repair company instruments. The technical advice is related to electronic, electrical, mechanical, pneumatic, chemical, refrigeration and fluid hydraulics areas. This "Help Desk" guidance may be by phone, fax, computer, in writing or in person.
• Travels and performs field service repairs on company instruments to minimize customer downtime.
• Evaluates repair procedures and service manuals for future revisions.
• Performs quality inspection of medical instruments.

Training Activities
• Performs Training of Field Service Technicians, IRVs (Independent Repair Vendors), BMETs, company service Technicians and Engineers and other personnel as assigned by management, on how to: install, decontaminate, repair and test company instruments. Training may be at off-site locations.
• Participates in the development and revising of Instrumentation Service Manuals

Information Management & Reporting Activities
• Documents service reports and technical advice to comply with FDA requirements.
• Composes Service Bulletins for distribution to IRV’s, Distributors and other company entities.
• Coordinates product improvement and failures to Manufacturing and Product Development Departments.
• Conducts analysis of service failures from the field and compiles comprehensive reports.
• Plans, coordinates, and prepares technical reports as required.
• Attends and participates in group meetings, task force groups, etc., as needed.

Quality/Business Systems Activities
• Ensures standards for ISO 13485 certification are met.
• Recommends measures to improve instrument quality and performance.

Other Skills
• Ensures that all Service Department areas are in a safe, orderly, clean, and functional condition.
• Suggests improvement in departmental work processes and procedures.
• Attends technical meetings and seminars when requested by Manager.
• Maintains good communications both inside and outside of the Company.
• Performs special projects and other miscellaneous duties.

Job Description

Position Details:
Title: Senior Field Service Technician
Location: Reno, NV
Shift: Dayshift
Compensation: $48/hr - $52/hr– Based on experience, Plus OT & Pier Diem. Typically, you will be getting 6-10 hours a week with time and a half over 8 hours, and Saturday, with Sunday at double time. Your W2 will be significantly higher than just the base. Per diem is paid out, company car, field card, company covers all travel, all PPE gear and tools are provided. If you have or are willing to get a CDL up to an extra $2 can be offered per hour.
Benefits: Robust benefits package include 401k, Med/Den/Vision, PTO and more
Travel: No travel. Busy times of the year are typically fall and spring during blackout maintenance periods.

Position Description:
Under the direction of Field Leadership, the Field Tech receives and carries out work assignments from management and internal customers. These assignments support field operations and complete customer orders.
• Primary responsibility will be to perform trouble shooting, electrical/fluid testing.
• You will be re-gasketing, taking oil samples, working with high voltage electricity, doing Megar testing, working with bushings and other maintenance items.
• Most of the work will be supporting substation operations.

Requirements:
• The ideal fits coming out of the Military include Nuclear Electricians, Army Prime Power, Conventional Electricians and High Voltage Air Force Radar techs (it’s a very special MOS).
• High School diploma/GED and a minimum of 1 year of experience in a related field.
• For positions that utilize a company vehicle, will be required to have a valid driver’s license.
• Will need to be able to purchase own basic hand tools.

Job Description

Position Details:
Title: Senior Field Service Technician
Location: San Jose, CA
Shift: Dayshift
Compensation: $48/hr - $52/hr– Based on experience, Plus OT & Pier Diem. Typically, you will be getting 6-10 hours a week with time and a half over 8 hours, and Saturday, with Sunday at double time. Your W2 will be significantly higher than just the base. Per diem is paid out, company car, field card, company covers all travel, all PPE gear and tools are provided. If you have or are willing to get a CDL up to an extra $2 can be offered per hour.
Benefits: Robust benefits package include 401k, Med/Den/Vision, PTO and more
Travel: No travel. Busy times of the year are typically fall and spring during blackout maintenance periods.

Position Description:
Under the direction of Field Leadership, the Field Tech receives and carries out work assignments from management and internal customers. These assignments support field operations and complete customer orders.
• Primary responsibility will be to perform trouble shooting, electrical/fluid testing.
• You will be re-gasketing, taking oil samples, working with high voltage electricity, doing Megar testing, working with bushings and other maintenance items.
• Most of the work will be supporting substation operations.

Requirements:
• The ideal fits coming out of the Military include Nuclear Electricians, Army Prime Power, Conventional Electricians and High Voltage Air Force Radar techs (it’s a very special MOS).
• High School diploma/GED and a minimum of 1 year of experience in a related field.
• For positions that utilize a company vehicle, will be required to have a valid driver’s license.
• Will need to be able to purchase own basic hand tools.