Find Jobs for Military Veterans in Tennessee

Job Description

Travel: Daily Local/Regional Travel (Most projects are day trips, but occasional overnight hotel stays are possible).

Position Description:

The Field Support Engineer will provide in depth technical and customer support of company's suite of pharmacy automation products. In this role you will travel regionally to provide industry leading support and service to Pharmacies in multiple types of environments. Key responsibilities include:

• Deliver exceptional customer service and technical problem resolution at client sites
• Maintain equipment and proactively resolve potential issues to maximize uptime
• Train customers on operation and maintenance of pharmacy automation systems
• Respond to service requests within SLA requirements
• Collaborate with service teams to resolve complex technical issues
• Assist with new automation installations as needed
• Document issues and resolutions in Salesforce Field Service Lightning

Must-Have Skills, Education, & Experience:

• Company is looking for Military Veteran professional technicians with a strong background in electro-mechanical maintenance, service, and repair. Strong solid understanding of electronics, electro-mechanical devices (Mechatronics), PLCs, and pneumatics
• Candidates must possess excellent professionalism and strong customer skills
• Strong attention to detail.
• Good problem-solving and critical thinking skills
• Must possess and maintain a valid state-issued driver's license with at least 3 years of driving history and meet company's auto safety standards.
• Understanding basic computer security concepts and standard processes.
• Knowledge of computer networking, router/switch configuration, and file management
• Strong mechanical aptitude and ability to use hand tools for complex equipment service (Pharmacy Automation, Robotics, etc.)
• Experience with digital multi-meters and electrical testing equipment

Beneficial Skills and/or Backgrounds:

• Robotics: Excellent foundation -- pharmacy automation utilizes robotic arms for dispensing.
• ATM or Copier Repair: Electromechanical assemblies, sensors, and complex error codes
• Precision Mechanics: Ability to work with small moving parts, gears, belts, and actuators. Familiarity with tolerances and alignment for smooth operation.
• Electromechanical Systems: Understanding how motors, sensors, and actuators interact with mechanical assemblies.
• Tool Proficiency: Knowledge of linear guides, bearings, and drive systems (belt, chain, or gear-driven - Ability to troubleshoot vibration, noise, or binding issues.
• Industrial Automation: Experience with PLCs, pneumatics, and servo systems is a plus.
• Software Diagnostics: Understanding error codes and running calibration routines.

Job Description

Location:

Franklin, TN or Dallas, TX – must live near or be willing to relocate near one of these locations. Company will assist with relocation expenses.

• Oversee P&L for multiple manufacturing locations, ensuring profitability, cost management, and sustainable growth.
• Drive standardization and structure by implementing best practices across all sites to enhance consistency and operational alignment.
• Establish and track KPIs to monitor and drive plant performance, including safety, quality, cost efficiency, and on-time delivery.
•  Implement lean manufacturing, Six Sigma, and automation strategies to improve efficiency, reduce costs, and optimize asset utilization.
• Continuously identify and implement strategies to streamline operations, reduce downtime, and enhance manufacturing capabilities while preparing for future growth.
• Drive the adoption of technology solutions such as ERP, MES, and other digital tools for operational optimization.
• Ensure manufacturing operations are aligned with customer expectations, delivering high quality, reliable, and responsive service.
• Ensure compliance with regulatory requirements, safety protocols, and industry best practices.
• Partner with cross-functional teams to align manufacturing operations with broader business goals.
• Champion change management initiatives, fostering a high-performance, accountable workforce while mentoring and developing leadership teams to build strong succession pipelines.

• Bachelor’s degree in engineering, manufacturing, business, or a related field; advanced degree preferred.
• 10+ years of progressive leadership in manufacturing, including proven ability to manage multi-site P&L responsibility.
• Strong background in high-volume, low-margin manufacturing; packaging or printing industry experience strongly preferred.
• Expertise in Lean Manufacturing, Six Sigma, and process optimization methodologies.
• Strong communication and relationship-building skills, with the ability to influence internal and external stakeholders.
• Proven success in managing complex, matrixed organizations and working cross-functionally to deliver business outcomes.
• Ability to travel 50-75% to oversee and manage site operations.

Job Description

In this role, you will perform installation and service work in a safe, efficient, and profitable manner while accurately tracking productive labor time versus travel time. You will complete preventive maintenance in accordance with customer-specific service programs and maintain detailed documentation of all work performed, including parts usage and service records. This position requires Stanley equipment updates and ANSI A156.10 standards, as well as keeping technical manuals and documentation up to date. You will be responsible for maintaining company vehicles, tools, and equipment in proper working conditions, managing service vehicle parts inventory, and ensuring all equipment is tested and safety-checked before leaving job sites. A professional appearance and high-quality workmanship are always expected, along with delivering excellent customer service and maintaining positive customer relationships. You may also assist with training and mentoring other technicians on installation and service methods.

Must-Have Skills, Experience, and Education

• High School Diploma or GED
• Valid, unrestricted state driver's license
• Strong verbal and written communication skills
• Ability to work independently in field-based environments
• Ability to lift 75–100 pounds
• Ability to sit while driving for extended periods (up to 2 hours or more)
• Ability to stand on concrete for extended periods (up to 8 hours)
• Ability to stoop, crouch, kneel, crawl, and twist as required
• Vision adequate for near, far, and color recognition
• Ability to work in various weather and climate conditions
• Flexible schedule with availability to work nights and/or weekends as needed

Nice-to-Have Skills

• Prior experience installing automatic door systems
• Construction experience installing door frames, windows, or glazing systems
• Background in electrical, automotive, or carpentry work
• Experience with databases or system configuration