Find Jobs for Veterans in Cincinnati, OH

Job Description

Position Details:

Title: Field Service Technician
Location: Cincinnati, OH / Columbus, OH
Shift: Day shift
Compensation: $34-$44 per hour+ OT
Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K)
Travel: 75%-80% (Regional, Surrounding States, Conducting Training in Richmond VA)

Position Description:

Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

Requirements:

Bachelor’s degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years’ experience in servicing critical power equipment
Will consider High School Diploma/GED and 10 or more years’ experience.
Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
Advanced level of ability to use Microsoft Office products.
Moderate ability to self-Project Manage using MS Project or Excel.
Advanced ability to write test plans and reports detailing test results.
Military Preferred

Job Description

Position Details:

Title: Field Service Technician

Location: Cincinnati, OH

Shift: Monday-Friday 8am-5pm

Compensation: $27-$30/hour + OT + Performance Bonuses + Per Diem

Benefits: PTO + Paid Holidays / 401K / Medical, dental, vision Insurance / Travel perks and more!

Travel: 50% Travel (2 weeks per month with the other 2 weeks working locally)



Position Description:
In this role, you will be part of a team that installs and maintains our customers' bells and clocks. As a family-owned company, we promote strong relationships with our customers that last for years. Because our business has a national footprint, our technicians travel frequently -- mostly to areas east of the Mississippi River. We strive to promote a healthy work-life balance with a work schedule that typically consists of up to 2 weeks on the road per month. When not on the road, you’ll perform local work that allows you to be home at the end of the workday.

Travel frequently, with up to 50% as managed by the dispatch team. Candidates must have a flexible schedule and clean driving record.
Work comfortably on ladders (up to 40-ft. extension ladder), in bell/clock towers, and in boom lifts.
Possess basic mechanical and electronic trouble shooting skills; we will train you on the detailed workings of our products, but you should have a knack and a desire for fixing equipment issues utilizing technical manuals, engineering drawings, and technical support.
Program electronic control equipment with the aid of manuals and technical support.
Be company's “face” to the customer and therefore capable of communicating in an effective, courteous, and professional manner.
Document and summarize issues and work completed in a clear manner through end-of-work reports.

Requirements:

Experience with electronics and/or electro-mechanical equipment – military experience preferred
Ability to lift and transport up to 60 lbs. regularly.
A self-starter with minimal supervision requirement; able to work independently and think creatively to solve problems.
Mechanical aptitude
Willing to travel continuously for 2 weeks per month