Company: Orion Talent
Job Ref: # 3902181
Date Posted: 3/18/2026 12:00:00 AM
City, State: Cleveland, OH
Category: Building Materials
Salary: $25 - $35
Job Description
As a Service Technician, you will be responsible for performing service, repair, and troubleshooting work in a safe, efficient, and customer-focused manner. This role includes accurately tracking productive labor time versus travel time, performing preventive maintenance in accordance with established service programs, and maintaining detailed service documentation such as work orders and parts usage. You will stay current on equipment updates and ANSI A156.10 standards while ensuring technical manuals, company vehicles, tools, and equipment are properly maintained. Additionally, you will manage service vehicle inventory, provide high-quality customer service, build strong customer relationships, and assist with training and mentoring other technicians on installation and service methods.
Must-Have Skills, Experience, and Education
- High School Diploma or equivalent
- Strong verbal and written communication skills
- Ability to work independently in field-based environments
- Valid driver's license with a clean driving record
- Ability to climb ladders and work at heights
- Ability to stand on concrete for extended periods
- Ability to bend, stoop, kneel, crouch, and twist
- Ability to work overhead and lift 50–75 pounds
- Ability to work in various weather and climate conditions
- Flexibility to work nights, weekends, and participate in on-call rotation as needed
Nice-to-Have Skills
- Prior experience servicing automatic door systems
- Construction experience installing door frames, windows, or glazing systems
- Background in electrical, automotive, or carpentry work
- Experience with databases or system configuration
